Motorpoint Norwich

very helpful staff

Friendly done everything possible helpful Car was not ready at collection time

Fabulous customer service. Not pushy. Allowed to look at cars without being followed around or watched. Made to feel welcome. Gave great advice. Listened to our needs. Have gone above & beyond with a minor fault (rear washer blocked) to the car found during prep.

Very good selection of good quality cars. Staff are brilliant, in particular Thomas Macleod who made purchasing my new car a stress free experience. Nothings too much trouble - would definitely recommend to anybody ! Relaxed atmosphere - no pressure to purchase - you even get a cuppa !! Thank you Motorpoint 😁😁

Staff were friendly helpful left you to look around without pressure Good selection of cars Good prices

0The reception was superb. RGood communication skills, l Could un Getting finance was quick.

We only intended to visit Motorpoint Norwich just to have a look around. However, we saw a car we liked and were helped by several people at the branch. Big shout-out to James, Tony and Ellis who were very helpful and honest about the car. We found the prices to be very reasonable as well.

We were very well looked after by Thomas he was polite professional and efficient he guided us through the process at every step communication was on point keeping us informed but we did not feel hassled The paperwork was done with minimal fuss and explained at every step

Buying my son’s first car couldn’t have been easier. Motorpoint has lots of cars to look over, they allowed my son to sit in them (he isn’t quite 17 yet), to get a feel for what they were like. Ellis could not have been more helpful getting keys, explaining the cars, insurance groups etc.,. No hard sell which is so important to me, I hate salesman with a passion but none of that here. Ellis then spent time finding the right car in the colour my son wanted. He had it transported and then collected. They process for buying could not have been easier, my husband test drove it and the car was immaculate, if it hadn’t been they would have been happy for us to walk away. Motorpoint will definitely be our go to in the future and we will be asking for Ellis at the Norwich branch.