Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Feb 12 2026
Great Experience from start to finish. Went in on the Sunday to “look” at cars, left with a new car on the Monday evening. Easy process and the salesman Lee was very friendly and helpful. Thank You
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No pressure. Knowledgeable sales staff. Friendly and cooperative. Ben at the Manchester branch particularly helpful.
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Relaxed and helpful staff made the process easy.
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Great choice of cars Good value Only hiccup on the day of pickup was that the car had not been serviced. They got on to it straight away and serviced it while I waited.
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The highest quality of customer service.
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Straightforward to trade in my car and collect new car from motorpoint
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Very simple and painless process. No hard sell. Great price.
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Submitted on: Wed Feb 11 2026
Popped in to look and get ideas for a new car. Sam approached us, very approachable and relaxed. Absolutely no pressure leaving us to browse. Saw a couple of cars we liked and took one on a test drive. Was undecided on the day however there was no pressure put on us to commit to any deal. Returned the following day to seal the deal. Sam assisted in reta... [Read More]
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An all round good experience
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Although it took a little longer to get the car, I had to wait nearly a month as it was at another site, I am happy with the car and the staff were always helpful
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Very impressed with the overall facility and staff welcome on arrival. Very well organised and efficient service throughout. Reece was friendly and approachable and guided us through each stage of purchase with ease, clarity and expertise.
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So convenient to walk in and drive out same day
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Very good service have brought cars before from them with no problems would recommend them every time
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Easy to talk to, no pressure to purchase a new car.
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Quick helpful service and advice.Made the changeover simple
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Start to finish, Kate was fantastic. I find the staff at Motorpoint very helpful.
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This is first time buying car from an online outlet. Viewed car on line having been looking for a few months at various web sites. Motorpoint must have purchased a batch as suddenly appeared around the country except district I live. Agreed to view over one hundred miles away but, all of sudden, local outlet had same style, make etc etc. Made visit to ... [Read More]
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Ibrahim was very helpful, went in looking for a Kuga or Qashqai and ended up leaving with an almost brand new MG HS Trophy. Was extremely helpful in showing us what we could afford, and all the features the car came with.
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The sales person was absolutely tremendous very polite and helpful explaining every process during the sale and buying procedure great salesperson.
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Great customer service from Ben and Sam at Motorpoint and best price for my PX which they honoured for over a month until I found the correct car had my cars from Motorpoint peterborough for many years now great service for sure
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