Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Feefo, the independent review site, after they've purchased their car from the UK's leading car supermarket.

Motorpoint customers

Great service, very friendly helpful staff. Very pleased with the car!
Love the car, really easy to drive & in great condition 🙂
Reviewed on: 24 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent customer service from Amarhl Robinson based in Chingford
Reviewed on: 24 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
I thought motorpoint was of excellent service, everything was smooth and professionally dealt with, I will be telling anyone I know seeking a new car to go to Motorpoint
I am loving every second driving my new car around, I couldn’t fault it in anyway at all.
Reviewed on: 24 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Third time I have bought a car at Motorpoint. I don't like the pantomime at main car dealers. Motorpoint is straightforward, no haggling.
Good value - I hope it turns out to be!
Reviewed on: 24 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Good service, easy to talk to the team and the speed of completion.
Happy with overall service.
Reviewed on: 24 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
The guys at motorpoint were fantastic, went though all finance options with me, and got a great deal on my new car. From begging to end I felt looked after and not hasseled into doing anything. Great service!!
Car has everything I wanted, feels great to drive!
Reviewed on: 24 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Super service, super price
very happy
Reviewed on: 24 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Michael the salesman was excellent showed me how everything works on the car as the dash was very technical much better than the salesman at Mercedes could not fault him
Excellent
Reviewed on: 24 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
High was excellent
Excellent
Reviewed on: 24 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Love this place, no hassle at all. Sales staff where very helpful when asked.

Can look at any car in stock with out some one stood over you.

Dealt with Jordan and Leah at Sheffield branch, both a credit to Motorpoint, nothing too much trouble. Highly recommend... [Read More]
Reviewed on: 24 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Staff were very helpful and explained what was required to get the car you wanted. Nothing was a problem and service with a smile. The coffee was good too.
Love it. Going back to automatic was the right thing to do. It is a great car to drive and the added extras make... [Read More]
Reviewed on: 23 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Brilliant!! So easy and Peter was great. So helpful and nothing too much to ask of him!
I love my new car!
Reviewed on: 23 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Very easy and straightforward,overall a pleasant experience.
Would recommend to friends and family without hesitation.
100% satisfaction.
Reviewed on: 23 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Sales advisor was very professional, polite and helpful.
Very happy
Reviewed on: 23 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
The salesman recognised that we wanted to be efficient with our time and were not looking for a "purchasing experience". He progressed through the information he was required to share promptly.
its exactly what we expected
Reviewed on: 23 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Honest and open discussions
No faults, excellent drive and very nice looking
Reviewed on: 23 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Great fast friendly service
Love it
Reviewed on: 23 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
This is the second time we have bought a car from Motorpoint & we like the fact that you don't get any hassle or pressure from staff, you can wander around at your leisure but staff are on hand for any questions you may have & to issue keys for any cars you want to inspect plus... [Read More]
Reviewed on: 23 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Service was brilliant, was greeted by Kamari who kindly showed me the cars I had an interest in, very nice guy, helped me choose a suitable car, which I am 100% happy with the choice! The whole team was very helpful and made me make the right decision, would 100% recommend to go into... [Read More]
Reviewed on: 23 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Good service and staff were not pushy and allowed you plenty of time to consider the options available. Aaron was very helpful and worthy of a mention.
Car is in very good condition and meets my expectations. My only complaint and not against Motorpoint, is that the... [Read More]
Reviewed on: 23 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
From start to finish we felt well looked after...helpful and friendly staff
So far so good ...very pleased
Reviewed on: 23 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
non pushy salesman,
good value pricing,
straight and honest discussions.
good quality cars.
bought 2 x cars from motor[oint and both good experience.
however, phone contact with birmingham branch is nearly impossible.
i like the car.
Reviewed on: 23 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Brilliant and professional
Reviewed on: 23 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Everything perfect. Staff couldn't have been more helpful. Bacon roll wonderful!
Very happy!
Reviewed on: 23 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Would use again
Very good
Reviewed on: 23 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Was very friendly and helpful.
Extremley happy and satisfied
Reviewed on: 23 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Amazing service from start to finish nothing was to much. Car is in amazing condition and finance was arranged very easily
Reviewed on: 23 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Fantastic service, nothing too much trouble, smooth service trading in my old car. Will definitely not be the last time dealing with you.
Amazing car! So smooth to drive, very happy!
Reviewed on: 23 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Very professional
My wife is over the moon with the car
Reviewed on: 23 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Great Customer service allround,Friendly,No.pressure to buy and everything explained in detail.
Excellent Car,In pristine condition.
Reviewed on: 23 January 2020
Vehicle Rating: Service Rating:
(5 out of 5)