Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Apr 01 2026
Efficient service. Courteous staff, competitive price of vehicle. Wish I had found out about Motorpoint sooner.
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The experience of buying and part exchange was made very easy. I was happy with valuation of my old vehicle and the new vehicle was competitively priced Adam Simpkins, the sales executive I dealt with was fantastic.He explained everything to make things clear and seamless. I have no misgivings and would recommend Motorpoint Sheffield to anyone.
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Good service wihout being pushy, Excellent information about buyng & part exchange, Good price for part ex. All ready when promised. Salesperson very helpful. He made the whole transaction easy & stress free. Thankyou
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Great service thank you
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10 out of 10 for Michael who sold us the car, he was polite curtious and made us feel at ease. Jon who completed our complicated purchase 10 out of 10 for him as well, he was very patient, accomodating and polite, patience of a saint. You are lucky to have 2 very loyal and friendly staff working for your company
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Excellent help from Matt
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Got the car in less than 4hours. The staff were amazing.
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Lovely staff, Tom was lovely to me
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Anisah guided us through the whole process of buying our car and trading in our old one. We would not have been able to do this without her help.
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Very welcoming and helpful. Answered all my questions and gave me as much time as I needed. My third car from motorpoint in Widnes because they make everything so easy.
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Great choice of cars and very helpful staff. Experience couldn’t have been better.
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Staff were knowledgeable and couldn’t do enough to ensure that the process was smooth. The prices are very competitive and I am very happy with my car.
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Great service from Darcy in your Maidstone branch, very pleased with my car. Thank you
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Submitted on: Tue Mar 31 2026
Great service excellent staff.
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Hello, my experience with Motorpoint was excellent. I found it by accident, but thanks to your amazing employees, Raj Ranga and Zeynep Zalman, who were incredibly helpful, I left with the car I'd been looking for for a long time. Raj's exceptional efficiency, his commitment, and Zeynep's help deserve some kind of award from the company. I've already recei... [Read More]
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Specifically Marc williams. I had a query for customer support who could not be bothered to support . I actually feel that if it wasn’t for Marc’s support over the years of all the cars that my husband family and friends have bought from motorpoint I would not have returned. Marc is a salesman but very kind thoughtful and honest . Just a pity that the com... [Read More]
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Very friendly helpful staff made my purchase very easy,love my car would highly recommend
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A very pleasant and welcoming venue. Staff were friendly, efficient and knowledgeable. The car we were viewing/collecting was immaculately presented (as were all the other cars in the collection area). This was 5 star customer service and I would certainly return to Motorpoint in the future.
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Amazing service and very experieced staff would reccomend to anybody lookinv for a new car
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Efficient and easy process for purchase of car. Agents very helpful.
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