Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Aug 11 2026
I was well taken care of and well explained what I needed to know.
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Submitted on: Mon Aug 10 2026
I have just bought a Skoda Fabia from Bailey and Maia did the handover on Saturday. What can i say... Well, i work in the motor trade myself so i feel i am an expert on the way things are in these types of business. The best way i can describe my Motorpoint experience is "first Class" The sale was really easy to complete and no pressure at all, No manag... [Read More]
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The staff we dealt with were very friendly and fair.
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Continuous communication with Nick, patient and understanding.
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No pressure sale. Sam who dealt with me was very helpful assisting with my questions
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We recently bought a car from the new Leeds branch. Upon collection we noticed a scratch on the front. Motorpoint were very quick adressing the issue and had it sorted within 2 days. Great friendly staff and exellent follow up work by Alex L.
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Good car good salesperson Daniella Boyd very good
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Thank you to Vash for the great customer service, quick and easy selling my car!
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The customer service was excellent
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I wasn’t pressured to buy. The buying process was very easy. The staff were very knowledgeable and friendly.
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Really good service, didn't pressure me into anything, would definitely buy from here again
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The two members of staff I had contact with, the first at the point of ordering and the second at the point of pick up were both excellent.
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Friendly staff
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Very friendly staff, easy process to buy? was given day and time to pick up my new car.
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Great service would definitely use again.
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Great help, quick service , only issue is car is in garage already for faulty wiper fluid dispense, otherwise fab
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excellent customer service
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