Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Dec 11 2025
Great team and very professional
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Was a bit slow at times but overall good service
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Helpful and patience staff quick and thorough service kept in touch throughout the process
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Submitted on: Wed Dec 10 2025
There were no sales people breathing down your neck and putting on pressure. Left to browse in our own time but staff available to answer questions when needed. Staff member we dealt with was friendly and helpful.
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Great customer service, everyone I dealt with were very helpful and friendly. Definitely recommend going to Motorpoint for there next car
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Turned up with the intention to view a car - ended up driving away in it 2 hours later! Geoff was a great help from start to finish - gave me all the information I needed, and talked me through the whole process. He was incredibly friendly, and all round made the experience so easy. It was my first time buying a more expensive car, but he made it feel a b... [Read More]
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Finney was very helpful and a pleasure to deal with. My husband said its just a shame he was a Chelsea supporter 🤨
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Excellent service from start to finish, from hand over to collection nothing was too much trouble. All paperwork and transactions went without any hiccups. Would certainly recommend, this is my second purchase from Glasgow Store.
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One or two issues at collection with the new vehicle at collection which made it an almost full day travelling and hanging about. My 5th purchase with Motorpoint and i felt the valet and after sales experience could have been better, its likely I will use them again though.
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Great price for my new Audi and the guy who dealt with me "H", was really informative and helpful
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Chris K was really helpful and gave us time to take a look around rhe range of cars. We never felt pressured by him and was impressed by how quickly he was able to turn round collection times for the car
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Helpfull and very informative
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Excellent, pressure free service from Zac & Shannon. The whole experience was a pleasure. So much friendlier than other similar style retailers in the area. The freedom to browse cars and take an unaccompanied extended test drive made selecting a new vehicle a pleasure.
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No hassle from sales persons Everything was so easy and customer service was outstanding
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Submitted on: Tue Dec 09 2025
The reservation of the car was easy but I did find that they tried to push the extra products from the start, on inspection of the car the sales person was helpful and allowed us to view the car at my leisure without pressure but because I had reserved the car they assumed I would be purchasing the car. I have since had an issue with the battery on the ca... [Read More]
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Really good service from booking the test drive to collection. Geoff was really helpful and made everything easy. Would recommend!
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It was quick, efficient and friendly service
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Motorpoint is very good very friendly , helpful ,have time to help and sort out any problems also have time with you
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