Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Mar 15 2026
Really fair and transparent, flexible in part exchange and friendly team who got us the car we were looking for. Very competitive pricing and good finance options made it work for us.
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It was an pleasure to do business with Leon trainee sales exec, No pressure and very thorough
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Great experience
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Thank you to jack and the girl with long blonde hair (maybe Rebecca) that gave us the keys she was very good 👍🏻 would defo use Motorpoint again
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The service provided and the way were were dealt with by Kurt
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Wes, was extremely helpful answering all our questions. He wasn’t pushy at all and let us look in our own time. The car was good value
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It was a great experience – everything was really quick and easy. Ben was really lovely and took the time to go through everything with me. He showed great knowledge and explained things clearly, which made the whole process feel straightforward. He was also really supportive throughout. There was also another lovely gentleman who helped me when I came to... [Read More]
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Submitted on: Sat Mar 14 2026
Had a good experience, wasn’t bothered by staff members until we asked to view a car. Took the car for a test drive with out a staff member. Had everything explained to us and was very happy with the service. So much we bought the car which we are very happy with.
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Listening staff,they explain well all you need to know.
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We had a really good experience with Marko Bregu at the Maidstone branch. He had very good knowledge, was friendly and helped us find our new car easily and quickly. Would definitely recommend.
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Great service friendly staff and quality cars at a great price
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Friendly and helpful staff throughout the experience, their attitude and competitive prices are the reason we return to Motorpoint when buying new cars. Upon collecting the vehicle, the young lady who was dealing with the handover was thorough and very friendly, helpful where necessary and a credit to the company. Thomas, who initially began the process o... [Read More]
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We were dealt with very efficiently helped with tax and insurance and drove away same day
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This my 4th car in a row with Motorpoint From viewing to purchase absolutely no pressure and fantastic customer service. Great deal on the car I bought also!
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Really good service with brilliant customer service
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For the 4th time we have bought from Motorpoint, left us alone to walk amongst the vehicles to locate something that we liked, when called upon the staff were professional from start to finish. Highly recommended.
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