Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Aug 17 2026
On arrival we were asked our details and offerd a drink.we sat down had a chat and gave them the paperwork and every thing they needed for my old car.T hey then took me to new car to look it over,I decided to have the car as it was in great condition and low milage.All the staff were very helpful and pleasant,I would highly recommend this company.Thank yo... [Read More]
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Been looked after by friendly staff.
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Wesley was great honest and very helpful will defo recommend Motorpoint
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Met with Josh in Oldbury, who offered help and advice in a clear way, he didn't try to pressure me or give me any bs, which was appreciated. Nice selection of cars to view. The only irritating thing is all the paperwork.
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Staff were very friendly and never pushy
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The paperwork and dealing with all the staff was a great experience zac your salesman was helpful polite and professional. Your other staff were good also I have recommended to friends and family
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Excellent level of service from beginning to end. Slight issue with car Sat Nav was resolved immediately. After sales support Ash was top chap.
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The whole process was very straightforward and simple. I was kept up to date throughout. The staff were very friendly and helpful and there was no pressure to buy at any point. I wouldn't hesitate to buy from them again.
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was quick and easy experience and good price
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I just wanted to use this opportunity to mention how amazing the service was, from the very beginning to the end we were welcomed with open arms and treated with respect, the overall energy of the establishment was great. We were left to our devices which helped to remove the pressure of it all and when ready with questions they were all answered very qui... [Read More]
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Fantastic service all round
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Great service from Motorpoint
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I was greeted on arrival and seen by a member of staff very quickly. I felt supported to find a car of my choice and given guidance on all my options during my purchase. The service from start to finish was extremely quick but never rushed, which made me feel informed and in control of my decisions. All staff were great but Sion and the centre manager del... [Read More]
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Submitted on: Sun Aug 16 2026
Very good never been there before found it so easy to look around and not feel rush to pick. Found matt so heipful and so easy to talk to thank you for your heip defo be telling people to come see you. I lover the new car⭐️⭐️⭐️⭐️⭐️⭐️ he also took the time to set my phone up . Pls give my feed back to matt
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From initial contact to collecting my vehicle the service was professional, helpful and friendly. I'm absolutely thrilled with my new car - the third my partner and I have bought from Motorpoint. I had absolutely no issues and cannot praise Mototpoint & it's Widnes branch enough. Motorpoint will definitely be my first point of call next time we're lookin... [Read More]
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Very impressed with Motorpoint Burnley. A very friendly team and professional and very smooth from part ex my car to buying my new car.im delighted with my new car Mudibur and his colleague...sorry I forgot your name. From Ilkley were so professional and very helpful. A credit to Motorpoint Burnley. Many thanks 😊
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Very happy with everything ,all people who dealt with us very polite ,friendly and really helpful to make everything easy for us would highly recommend and would definitely buy from again
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Viewed a Cupra formentor at the Glasgow branch on wed 12th Aug and returned to pick it up on sat 15th Aug, car was very well presented in as new condition with very low miles , Reid Benz looked after us, Reid made the whole experience perfect from first meeting and test drive, to completing the purchase on Saturday, no pressure at any time and sorting al... [Read More]
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Being welcomed as we entered the site. We looked around at the huge selection of cars and felt extremely comfortable and relaxed (no pushy salespeople hovering and following us around). Once we had seen a suitable car we spoke with Kareem Pilgrim who was professional, polite and courteous. Nothing was too much trouble.
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Friendly and helpful staff! Not pushy at all
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