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A Motorpoint customer being shown her new car by a member of staff

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

Submitted on: Fri Dec 13 2024

Really quick easy transaction. Staff very accommodating.

Reviewed on:

(5 out of 5)

Excellent service

Reviewed on:

(5 out of 5)

Good deal on p/x

Reviewed on:

(4 out of 5)

This is the second time I have bought from Motorpoint after a friend's recommendation. What I like is the 'no pressure' service. You can browse as long as you like without someone coming to check on you. If you need any help with vehicle details the friendly staff are very knowledgeable. There is always a wide selection of cars available, but on this occa... [Read More]

Reviewed on:

(5 out of 5)

Everything good very friendly and efficient good xperience

Reviewed on:

(5 out of 5)

Motorpoint are easy to deal with and the process of buying my new car was simple

Reviewed on:

(5 out of 5)

Excellent service

Reviewed on:

(5 out of 5)

It was a great all round experience from testing the car to buying it.

Reviewed on:

(5 out of 5)

Marcin remembered me from 2 years before when I purchased a car. Very helpful and informative. Would recommend .

Reviewed on:

(5 out of 5)

Submitted on: Thu Dec 12 2024

Mikha'El.Stevens made the process of buying a car for my 86 year old father in law a pleasant experience and the transaction was smooth. Perfect salesman, very patient and knowledgable. Well done Mikha'El 👍

Reviewed on:

(5 out of 5)

Transaction was seamless. Lee Hardy was excellent. I would definitely recommend Motorpoint at Birtley. Lee was out the day I picked up the car and his colleague who finished the paperwork was also great to deal with. Sorry I forgot his name. Both get 5 stars.

Reviewed on:

(5 out of 5)

The first experience wasn’t as good as I couldn’t take the car home . Second experience was good , lovely lady dealt with me that’s why I’m giving her 5 stars

Reviewed on:

(5 out of 5)

Hi I had at great experience at Motorpoint Widnes , there was no pressure to buy and we were left to wander and look at all the cars . I purchased one and drove it home the same day it was very organised and the car is amazing

Reviewed on:

(5 out of 5)

Great service

Reviewed on:

(5 out of 5)

The staff were very professional and polite. They led us through the trade in process including arranging tax and insurance for the new vehicle. The whole process was completed in about 45 minutes.

Reviewed on:

(5 out of 5)

Charlie at the Portsmouth branch took the time to understand what we wanted from a new car, was knowledgeable and put no pressure on us to commit to a sale. Responded to all email questions promptly and went the extra mile even after the sale was concluded.

Reviewed on:

(5 out of 5)

Best car dealer in town, Gianluca was amazing, easy to deal with and very respectful, I wouldn't go anywhere else for my cars! Thanks again guys!!

Reviewed on:

(5 out of 5)

Submitted on: Wed Dec 11 2024

Good choice of vehicles, competitive prices, salesmen not pushy

Reviewed on:

(5 out of 5)

Very good professional service, Chloe explained everything clearly that i needed to know. I would recommend motor point to family & friends.

Reviewed on:

(5 out of 5)

Always a good choice of cars at very reasonable prices. Caring customer service.

Reviewed on:

(5 out of 5)