Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Mar 21 2026
Professional and helpful. We dealt with Franco, he was excellent.
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My experience was a great one. Most especially the sales person (Reid) who attended to me was very helpful and accommodating throughout the process
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2nd car purchase in 3 years and nothings changed, All staff friendly and helpful as the last time, Will use again as new car exactly what i wanted at a good price too.
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Very friendly staff and a wide range of cars at great prices.
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Had the make, model and colour car we wanted at a good price. The part exchange offer was also good. The whole process was simple and pleasant with knowledgeable and happy staff who communicated well. A very professional and efficient process with friendly staff
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Sion. Keenan and the manager whose name I didn't get were professional and very helpful.
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Great service from start to finish
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Quick efficient and stress free… Sales rep handled everything in a professional manner and no hard sales tactics used and allowed us make an informed decision.
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Great selection of vehicles helpful and knowledgeable staff.
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Excellent Customer Service
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The sales person was very supportive.
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Excellent customer care
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I felt comfortable and at ease when there and everyone I spoke to was nice. James who took care of us was great and answered every question we had.
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The people I dealt with during the initial viewing, the actual sale and the collection were all very helpful.
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Excellent service from start to finish reasonably priced car very good hand over in Birmingham the staff there made the buying experience easy and efficient top marks from me
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I had a fantastic experience with Motorpoint. The entire process was incredibly easy and convenient from start to finish. Their pricing is very competitive and affordable compared to other dealers. What really stood out was the financing; they made the car loan process completely stress-free. A huge thank you to the supportive staff who were helpful and p... [Read More]
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Submitted on: Fri Mar 20 2026
Wasn’t sure what to expect from Motorpoint however I am totally blown away. I raised an enquiry about a car in the middle of the night & as soon as they opened I was called & invited down to have a look at the vehicle. The test drive was something I hadn’t experienced before. I went out in my own which for me was great as always feel like I am on a drivi... [Read More]
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