Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Aug 09 2026
Excellent friendly service, buying a car made really easy. Love my new motor.
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Submitted on: Sat Aug 08 2026
Helpful, friendly and non pushy sales guy. Got what I came to buy without hassle all was quick and easy. Highly recommend. The team were knowledgable and professional.
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+Being able to wander round the cars without sales staff harassing. +Great quality car at reasonable price. +Friendly service. +A lot of process done ahead of time on phone or online. - No chance to test drive because car imported from other site. - Salesman had limited info on how to drive this hybrid car. We had to learn from scratch and still have... [Read More]
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Paid a visit to your recently opened store in Leeds. Was thinking about maybe changing my vehicle in next few months and was looking for another SUV, as my present one is a Nissan Qashqai, so something similar. Was amazed at the quantity of vehicles. Upon arrival was greeted by a pleasant young man named Arif. He was so helpful in understanding my requir... [Read More]
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Good arrangements for viewing the car and test drive. Staff were helpful without any pressure. Good value for money. We found that service history documentation was missing when we got the car home, which was frustrating. However, customer service centre were able to provide this. A little bit of unnecessary hassle, but solved with a little effort.
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This is my third car from Motorpoint Birtley and once again found the staff and service given me excellent. On this occasion Jordan equipped me with all relevent information regarding my car and made me feel confident in the change over.
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Was friendly and talked everything threw with us
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Excellent staff
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The whole experience was easy with no sales pressure. The rep. Mason was excellent, friendly and helpful and an asset to the Company. The premises were modern, clean and inviting. The only small criticism would be the lighting in the viewing warehouse was not sufficient for a close examination of the vehicle.
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Excellent service---thanks.
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Great experience at Motorpoint
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The staff were very keen to help in ensuring a smooth service during the vehicle’s exchange.
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I was very skeptical about visiting Motorpoint as I have previously been in the motor trade my self at main dealers. Both Ford & VW. I had found a Golf in Peterborough which was very well priced. Did on line valuation and it seemed fair, and was far higher than WBAC. On day of visit was greeted by Jodie Poland at branch.Very positive & polite. She examine... [Read More]
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Submitted on: Fri Aug 07 2026
⭐⭐⭐⭐⭐ I’m now onto my second car from Motorpoint. With my first car, the whole process was seamless from start to finish. I was really happy with the vehicle and had absolutely no issues with it throughout the three years I owned it. When buying my second car, the team were extremely helpful in finding exactly the model I was looking for. Unfortunately,... [Read More]
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Corey and Dave were excellent at both sales and collection of our vehicle.
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