Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Jun 29 2026
Sales people were there if you had any questions and wanted to see in any cars but didn't pester you. Hugh our salesman was very helpful, answered any questions I had and wasn't pushy with anything. Would definitely recommend.
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Dougie the salesman at portobello, first class dealt with everything and made the sale effortless for me. Had a problem with one of the tyres and was dealt with by Morgan first class thank you
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The young man Reece, was very knowledgeable and helpful. He made me feel very confident on my test drive as I had never driven an automatic car.
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Jodie was absolutely amazing, and so helpful!
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I messaged through the website to book a test drive and was contacted by Owen who arranged a test drive at a time that was suitable for me. I contacted him again to change the time which was not a problem and the car was ready to test drive when I arrived. There was no pressure to buy the car and Owen was on hand to answer any questions my husband and I h... [Read More]
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Friendly staff, no pushy salesmen , hard to fault the whole buying process
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Widnes Motorpoint - a man called Lewis helped me throughout the process. When I say process from looking on the forecourt to driving away was 3 days!! Super fast and a nice environment, very welcoming
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We bought an Audi A1 from salesman Jack this month. The service was excellent Jack was very knowledgeable and helpful. He helped us throughout the sale. I would recommend family and friends to the Glasgow showroom
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The purchase was simple and seamless. An issue I had the car was sorted out very quickly.
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Sales executive Mitchell Holden was very professional and helpful with the purchase of the car. Rate him a 10+.
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The Ipswich Motopoint team were Brilliant.
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I’d been to a main dealer and was taken for a mug. Here I felt a completely different attitude with no pressure, a willingness to help and ultimately a very smooth purchase
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Very easy and well managed a lot of stock to pick from happy with my car. Sales person very helpful and knowledgeable
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Absolutely fabulous customer service from Bailey Never felt pressured into anything No question was too daft. When I went to collect my car again fabulous customer service from Kyla Explained everything about the car again for me. Even topped my fuel up and brought ice cream (for everyone in that day) Totally recommend.
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