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Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

A Motorpoint customer being shown her new car by a member of staff

Submitted on: Fri Jul 25 2025

Very friendly lov my car

Reviewed on:

(5 out of 5)

Welcoming, very informative staff gave you the full layout of what vehicles are where and let you look around without the sales gimmick and overbearing feel they let you look at the cars and when you find a few you like you can are given the keys to open the vehicle and sit inside then from there it’s a truly simply process and the staff explained everyth... [Read More]

Reviewed on:

(5 out of 5)

Purchased our car for the first time at Motorpoint Maidstone. What Great customer service from Darcy from start to finish. Would highly recommend Motorpoint Maidstone.

Reviewed on:

(5 out of 5)

Martin was awesome. No pressure, was happy to help and guide me through the process of getting the new wheels.

Reviewed on:

(5 out of 5)

the whole experience was straightforward and Tina in the sales department was wonderful to deal with. No problems whatsoever, helpful and responsive.

Reviewed on:

(5 out of 5)

Great friendly staff, without too much of the "hard" sell, which can be off putting for many. They also have a good range of cars at a decent price and are fair on their trade in offers.

Reviewed on:

(5 out of 5)

We came to look at a car brought it that same day everything was done that day to drive away brilliant

Reviewed on:

(5 out of 5)

I didn’t feel rushed or pushed into making a decision, I was shown the numbers and all my options on a car I wanted and it was super easy to get down

Reviewed on:

(5 out of 5)

When we arrived at motorpoint we looked

Reviewed on:

(5 out of 5)

Fantastic company to buy from, this is my second car I have bought. Jamie and Rhys understood what I needed and I drive away in my new car which I love, I would definitely recommend if you want a good price and excellent customer service and the best coffee ever x

Reviewed on:

(5 out of 5)

So easy to purchase the right car the whole process was so smooth from start to finish

Reviewed on:

(5 out of 5)

All staff made me comfortable and relaxed making the experience of buying a car a pleasure. Prices were fair and I got a great price for my part exchange. All together I recommend Motorpoint Castleford.

Reviewed on:

(5 out of 5)

Submitted on: Thu Jul 24 2025

Great staff

Reviewed on:

(5 out of 5)

sales representatives made the buying of my new car easy reps not pushy and very friendly and helpful

Reviewed on:

(5 out of 5)

We love the car we recently purchased from motorpoint. The staff were really good and helpful

Reviewed on:

(5 out of 5)

Very friendly and helpful staff, explained everything very well and made doing the paperwork an enjoyable process.

Reviewed on:

(4 out of 5)