Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Oct 11 2026
Zeynep was great, she was very helpful throughout the whole process!
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Amazing customer service and super helpful amd knowledgeable sales staff. Great range of cars to choose from and easy to sort finance. Wouldn't go anywhere else!
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Great prices and knowledgeable staff.
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From first going into the area where all the cars are to displayed, to actually buying a car was a pleasant experience throughout. Staff were helpful, professional and friendly, and everything went smoothly.
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Dealt with Nassar and found the experience straightforward.One slight problem after taking delivery,but Nass sorted it straightaway.
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Helpful and plenty to choose from.
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Adam at Motorpoint made our experience of buying a new car hassle free and uncomplicated. At no point did we feel under any pressure to complete the purchase and he explained all our options regarding extras very clearly so we knew exactly what we were paying for.
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Good buying experience
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Overall experience with my new car sales staff very good but not happy with the valet of car interior not very clean exterior scratches on car not done
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As easy as buying a car can be. Part exchange, finance if needed, drive away same day option, which I did. Good choice of used, nearly new and low mileage vehicles. No issues with car. Presented in spotless condition . Excellent service from friendly sales person.
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Had car in stock. Good service. Friendly and helpful salespeople.
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Submitted on: Sat Oct 10 2026
Had a fantastic experience here at Motorpoint Chingford! - was really looked after by Zeynep, very helpful and informative, explained everything thoroughly, very warm and honest nature. Could not ask for more. Also Ibo was very good too - very kind and welcoming. We were in very good hands and recommend this place!
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The sales rep was wonderful Maddie makes our experience unforgettable, she was knowledgeable, and her expertise was superb.
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The guys and girls at cov are just great. I have bought about 14 cars from them for family friends and myself and never had an issue. Say no more.Good luck to Simon on his new job at oldbury Cliff
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Bought car from Motorpoint stop start was not working discovered battery was not working properly needed new battery got new battery fitted stop start now working Motorpoint reimbursed for the battery cost no problems very good customer service would recommend Motorpoint
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Excellent from the moment we arrived. Chris was amazing. So supportive, went above and beyond
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Exceptional service.The Staff were very helpful and knowledgeable. Defiantly recommend
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Helpful, friendly.
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