Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Jan 31 2026
Great experience every time at Motorpoint. The service is always amazing, and the coffee is a lovely bonus! Friendly, welcoming team who really make you feel looked after.
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Very smooth sale, great car, most impressed. All round excellent service.
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Very helpful with our inquiries which made the buying process of our car quick and easy. Also gave a fair price for the trade in of our vechicle
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Great service from Charlie very helpful kept us informed and explained all options very clearly
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Large range of vehicles to choose from. Staff are knowledgeable and helpful. Nice environment to relax whilst you are waiting with free hot drinks.
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Great friendly people, no pressure to buy. Very easy to deal with they sorted everything. Could not have asked for a better experience highly recommended.
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changing my vehicle from start to finish was a masterclass in how to look after customers. from finding a car, sorting my part exchange and picking up my new vehicle, my experience was first rate, no pushy salesman, no excuses just a very efficient young man called toby who made the whole process very very easy
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They just so helpful in all departments.
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I found that buying a car from motorpoint was very easy and the whole process went very smooth.
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The young lad who served us was polite, knowable and helpful. Thank you Adam
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Great service and very helpful in choosing my new car
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It was the wide range of vehicles there and customer service was excellent to ( Jef )
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A very good experience.
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Submitted on: Fri Jan 30 2026
I had a great experience with aimiee at this store she was extremely helpful to me and made me feel so welcome, made my experience purchasing my new car amazing, she is a credit to the company I will Definitely be back in the future!
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I was incredibly impressed with Motorpoint. I was selling my car and got offers from Motorway, CarWow, Evans Halshaw and a few others. Motorpoint came in with a very strong offer over £1000 more than the next one. It was also within the range Autotrader predicted it would reach from a private sale. I was dubious about them trying to knock down the price ... [Read More]
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Purchased a used car from them 6 months ago. Excellent service and car. Will use again when an upgrade is needed.
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The gentlymen making the sale
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