Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Aug 21 2026
Big shout out to Lewis and Milly at Moterpoint Edinburgh. Lewis was fantastic from the first minute i walked in to the day i drove away with my new car (great price). Milly was so helpful with the one little problem i had. Highly recommended, i would use again.
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Great service from start to finish
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After searching many dealerships for a specific car & colour, Motorpoint had multiple options albeit scattered nationally. Salesman Simon Hudson in Leeds was the man who steered us through the process, from test driving a similar car to selecting our vehicle, organising its transfer to Leeds & finally purchasing it. Well done Motorpoint & Simon for taking... [Read More]
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Adam at manchester did a great job. Also the manchester team were Spotify on.
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I dealt with Luke Appleton in the Widnes office who was amazing throughout the entire process from start to finish. I personally give him 5 stars for his service alone. Always there to answer questions, provide information, making me comfortable with the buying and selling process and just a genuinely nice guy. He made everything so easy and stress free. ... [Read More]
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Always friendly and helpful staff. Bought a few cars from the Newport branch over the years. Would happily return next time too!
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Good customer service
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Excellent service Sales staff go above and beyond to help you get the right car to suit your needs
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Moving the car to our local showroom was easy. There was no obligation to buy and being able to see the car before deciding to buy was very reassuring. The staff at all stages were great, very informative and helpful. They were the opposite of a classic 'second hand car dealer', just calm and reassuring leaving us time to talk and make decisions.
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Submitted on: Thu Aug 20 2026
From being greeted to driving off in our new car, me and my wife were served and looked after brilliantly by three friendly Motorpoint staff. Our salesperson gave us exactly the information we required and quickly presented the financial options on a couple of cars we’d chosen. We were trading in our car and felt the price we got was very reasonable. Aft... [Read More]
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Very good price, Megan was very helpful advising different options. No pressure to buy or trade in. Pleased so far with the vehicle I bought. Would use them again for sure.
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The actual purchase and handover was very good. I ordered some car mats for £99 which although they are a good quality the amount is expensive when I later found out they were cheaper direct from car brand direct. Still waiting for my dashcams to be delivered after a week
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After searching many dealerships for a specific car & colour, Motorpoint had multiple options albeit scattered nationally. Salesman Simon Hudson in Leeds was the man who steered us through the process, from test driving a similar car to selecting our vehicle, organising its transfer to Leeds & finally purchasing it. Well done Motorpoint & Simon for takin... [Read More]
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I had an excellent experience buying my Toyota C-HR from Motorpoint Edinburgh. I travelled all the way from South Shields to Edinburgh to view the car, so I was hoping the journey would be worthwhile—and it definitely was. From my initial enquiry, the communication was excellent, and everything was arranged clearly before I made the trip. When I arrived a... [Read More]
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Kelvin was extremely helpful throughout our experience. Couldn’t praise him enough 👏👏👏. Thank you Kelvin. Regards Terry
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Great service and pleasant staff , in dealing with my change of vehicle.
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The lovely staff made our experience enjoyable
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Helpful and Friendly staff
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