Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Jun 20 2026
Excellent service from Zac. From start to end. Very friendly and efficient. No pressure felt.
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I had a fantastic experience with Motorpoint, from Sean in the Old bury branch to Jade who was first class in in the Glasgow branch
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I had a very good experience with Isobel she looked after me and made the purchase of the new car easy and straight forward from Motorpoint at Maidstone
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If you looking to buy a car on finance I would highly recommend , I was met by Kate Smith on arrival. What a lovely lass , very knowledgeable so friendly and really put me at ease ,Kate was able to show me cars in my prixe range , sorted my finance at not at any stage did I feel uncomfortable,even took me out for a test drive there wasn't anything that wa... [Read More]
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Excellent service
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The company as a whole is good, this is my second car that I bought from you, the salespeople also do their job well, I hope I will drive this car for a while, thank you
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Great experience from start to finish , really didn expect to ho home with a new car on the same day i was looking for one . David Walls was the sales the person excellent service from him he is a credit to your company
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The car i brought was great . And i was pleased with price of my part exchange . Staff were very helpful in all matters.
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Brilliant atmosphere no pressure. I told Salesperson what i wanted and sttraight away found one. Throught out the sale explained everything i needed to do. Had a slight problem with car customer care sorted it.
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Visited Both Birmingham and Derby sites car was purchased from Birmingham salesman very helpful not rushed into purchasing Cause I lived in Burton they transported the car to Derby When collected was assisted by saleman who showed me round vehicle Showed me where everything was on the vehicle Went through paper work with ease Even the Manager introdu... [Read More]
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Submitted on: Fri Jun 19 2026
I liked my experience with motor point they were very friendly and helpful tended all requirements will defo youse them again
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Very patient, showed us many lovely cars. Cory was wonderful. A very pleasant and knowledgeable young man. Edwin was very professional, patient and accommodating.
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Perfect! Love my new car. All very professional. Great service from start to finish 😃
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On the whole my experience buying from Motorpoint was good, however when collecting the vehicle at a pre arranged time there was no one available, we were told to sit in the cafe area. After 20 minutes I had to go in search of someone to find out what the delay was.
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Id like to take the time to thank darcy from maidstone motopoint as he has been amzaing in helping with my assitance in get my perfect car . Thank you so much.
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Very helpful staff especially Mike Couch. Talked me through everything when buying my car. Great service. 😍
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Very pleased with the car purchase. There was an administrative issue, but Motorpoint resolved this promptly, which speaks a lot about their customer service. Top marks.
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