Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Nov 02 2026
Great information and support from all I have spoken to at Motorpoint fast friendly service, I will use Motorpoint again in the future.
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I saw a vehicle online and reserved it at the Coventry branch, where I was helped by Joe. The entire service from start to finish was impeccable. Joe was incredibly helpful and friendly, despite being new to the trade! He was knowledgable, but not afraid to clarify things with team members if he wasn’t sure. There was a couple of small issues with the veh... [Read More]
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Submitted on: Sun Nov 01 2026
Great service. Kaylum guided me through the process and was incredibly patient with me. My indecision and anxiety to get the right car must have driven him to distraction but he was so helpful and found the perfect car for me. Very friendly staff and great service.
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We saw a car we wanted online. Went into the Stockton on Tees branch where we met Geoff Allen. We do not like changing our car but Geoff looked after us without any of the usual salesman waffle and the deal was done in no time at all. We were fully informed of all the details and spec of the car and did not feel in any way rushed or pressured but neither ... [Read More]
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Great experience and easy to buy and sell car! With Zeynep and Gorkem Fantastic customer service
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Great staff,very very helpful and made the whole process easy. Good deal on exchanging my car too
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Great service
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Service was brilliant
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We were listen to, chatted with and given time to make up our minds. There was no pressure. Sale assistant Hadi was very helpful polite and a pleasure to deal with. You also gave us a good price as part exchange.
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This company's customer services are second to none.. everything about the purchase was handled very well by all concerned.. special mention for Adam and Helena at Sheffield and Toby at Peterborough.. they were all very helpful in making my purchase go as smoothly as possible
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We were very happy with Ryan (Murray?) who served us - he explained everything very clearly and was extremely pleasant to deal with.
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Really helpful, easy to use from start to finish. Good selection of cars.
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Excellent service from start to finish by Brandon and Sidra. After choosing the car the process was simple and straightforward with help from Brandon every step of the way. Would definitely recommend them and use them again.
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The knowledge and expertise of cars. The amenities to make your experience a more relaxed and enjoyable one (umbrellas, refreshments!) Courtney Masterson was fab and let me go at my own pace.
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The staff were very knowledgable,helpful and professional,pleased with service received from Jon Richards and Cory Harris at Newport branch
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Friendly, amazing customer service skills. Very caring. Would recommend them!!!
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Joe was helpful and informative as usual would always aim to pick a day when he is on shift
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Submitted on: Sat Oct 31 2026
Absolutely fantastic service. My 4th car from sheffield branch always go above and beyond . No pressure sales thank you to the lovely Adam for the quick turnover
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The experience from start to finish with marc williams in newport was brill he could not do enough for us and explained everthing
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