Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Mar 02 2026
Great service
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This was the second car I have purchased from Motorpoint. Gat service from Danielle an Aisha. All went smoothly and we are very pleased with the car. I would recommend this company.
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both megans were extremely helpful and patient with me and thoroughly explained through everything i needed and any question i had
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Amanda was very professional and nothing was a bother. Excellent service, I will give her 10 out of 10. She ensured I fully understood and assisted with payment.
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Matt Walker was most helpful when we were buying our used VW Polo. He gave us plenty of time to make decisions and guided us through the process smoothly. Thank you Matt
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I felt zero pressure and they were happy for me to figure my own stuff first. I was met with kindness and support from all the team. They were all great. Service like no other
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We walked in just to browse, and were given the keys to look at a car with no-one watching over us, or giving us the hard sell which was such a nice change. Once I wanted to discuss the options further, Wayne was there to help and advise, and gave me all the info and options. Wayne has been great from start to finish- even when I forgot a crucial piece o... [Read More]
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Excellent service from sales staff . Ably guided through the minefield of paperwork. Vehicles clean and apparently well maintained. Very pleased with the vehicle we purchased
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Very helpful and patient staff.
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My wife and I have just purchased our second car from Motorpoint Manchester a BMW after previously buying a Mercedes-Benz CLA from them. Once again, the whole process was smooth and stress free. A big thank you to all the friendly staff and management team, especially Adam and Dina, who were incredibly helpful and supportive throughout. Their professiona... [Read More]
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Charlie was exceptional didn’t push or rush me at any point and was very helpful in filling forms in would 100% recommend
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Fast and easy service
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Helpful, friendly , problem free , no issues with anything, Daniel Banbury I cannot fault him at all, will be recommending Motorpoint to everyone
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very helpful, quick and efficient
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Easy to deal with Company, and such a quick and self explanatory website where your Granny would find it easy to follow! Would highly recommend Motorpoint
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Megan standing Made the process of buying a new car very easy Great service
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Submitted on: Sun Mar 01 2026
Salesman was lovely- very helpful and knowledgable. There was no pressure to buy a vehicle- we were given the keys and left to have a good look on our own.
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Great value and service as usual
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