Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Jul 25 2025
Very friendly lov my car
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Welcoming, very informative staff gave you the full layout of what vehicles are where and let you look around without the sales gimmick and overbearing feel they let you look at the cars and when you find a few you like you can are given the keys to open the vehicle and sit inside then from there it’s a truly simply process and the staff explained everyth... [Read More]
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Purchased our car for the first time at Motorpoint Maidstone. What Great customer service from Darcy from start to finish. Would highly recommend Motorpoint Maidstone.
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Martin was awesome. No pressure, was happy to help and guide me through the process of getting the new wheels.
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the whole experience was straightforward and Tina in the sales department was wonderful to deal with. No problems whatsoever, helpful and responsive.
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Great friendly staff, without too much of the "hard" sell, which can be off putting for many. They also have a good range of cars at a decent price and are fair on their trade in offers.
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We came to look at a car brought it that same day everything was done that day to drive away brilliant
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I didn’t feel rushed or pushed into making a decision, I was shown the numbers and all my options on a car I wanted and it was super easy to get down
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When we arrived at motorpoint we looked
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Fantastic company to buy from, this is my second car I have bought. Jamie and Rhys understood what I needed and I drive away in my new car which I love, I would definitely recommend if you want a good price and excellent customer service and the best coffee ever x
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So easy to purchase the right car the whole process was so smooth from start to finish
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All staff made me comfortable and relaxed making the experience of buying a car a pleasure. Prices were fair and I got a great price for my part exchange. All together I recommend Motorpoint Castleford.
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Submitted on: Thu Jul 24 2025
Great staff
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sales representatives made the buying of my new car easy reps not pushy and very friendly and helpful
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We love the car we recently purchased from motorpoint. The staff were really good and helpful
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Very friendly and helpful staff, explained everything very well and made doing the paperwork an enjoyable process.
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