Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Mar 08 2026
We have been purchasing cars for the last 10 years. Great service and won't be long before we return to look for another one.
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Great service, professional staff and love the new car.
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An easy experience from start to finish. just be sure if you do not want the extended warranty and research if you can the finance at a better interest rate. I did. Renee at Chingford was helpful and friendly. if i am buying another car it would be with Motorpoint
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Great customer service, very helpful and polite
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It would have been 5 stars, but the lack of a facility to use a debit card cost a star, When I couldn’t connect to my bank to pay it became a more stressful situation David tried to help but my phone refused to connect,
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Great company, Widnes branch is very local to me. Bought a lovely Juke, less than 2 years old for a decent price. Would have liked more for my trade in, but can't have it all I suppose, hence the 4 stars instead of 5. The salesman, George was very good, as was the lad who did the paperwork the following day (forgot his name). Would definitely recommend an... [Read More]
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Pros. Competitively priced and wide choice of vehicles. Part Ex valuation was reasonable (though its never as much as you'd like!) Sales Executive was professional and friendly. Cons. Limited knowledge of the vehicle's history Not too helpful reception desk Annoying shopping list of extras offered/pushed during telephone negotiation
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I recently bought my car from Motorpoint and I had a great experience from start to finish. The service was excellent and the whole process was much easier than I expected. Abdul, who assisted me, was very professional, straightforward and helpful throughout the entire process. He explained everything clearly and made sure everything went smoothly, which... [Read More]
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Shannon was polite and very professional. She explained everything to me. All staff were friendly.
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Great experience, very helpful full , give you time , don’t jump on you when you arrive , this is my 5th car with them I won’t go anywhere else , very helpful
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Great service from Geoff at our local Motorpoint. All information clear and easy. Would recommend
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The experience couldn’t have been better or easier.
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Great service, nice people
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My sales executive is very professional, which made things very smooth and easy.
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Great service and the sales Rep Callum Powell was excellent in answering all my questions 5 ⭐️
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Excellent service. Staff are great. There were no pushy sales or pressure to buy. Third time we've bought from here and never disappointed. Highly recommended.
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Submitted on: Sat Mar 07 2026
Very good service and great customer service staff helpful and friendly
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I visited Motorpoint in Maidstone last weekend to look at a car I had seen on their website. When I arrived, a few cars caught my eye, and there was one in particular that I really liked. However, it didn’t quite have everything I was looking for. That’s when Tina Southgate stepped in and looked after us incredibly well. She immediately understood exactly... [Read More]
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