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Motorpoint

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

A Motorpoint customer being shown her new car by a member of staff

Submitted on: Mon Mar 16 2026

Very helpful sales people kind and considerate. The experience of buying a new car can be daunting but these people made it easier for me.

Reviewed on:

(5 out of 5)

Everything was straight forward and the customer service was exceptional

Reviewed on:

(5 out of 5)

Good customer service 👍

Reviewed on:

(4 out of 5)

I'm a returning customer at motor point as I find them easy to deal with

Reviewed on:

(5 out of 5)

Nathan was very helpful, and explained the way Motorpoint works regarding buying one of your cars.The only thing that could be helpful,is if you could test drive the cars you are interested in before you discuss extended warranty etc.

Reviewed on:

(5 out of 5)

Sales guy's informative friendly and happy to help before and after sale.

Reviewed on:

(5 out of 5)

Communication was very good, great car, very happy.

Reviewed on:

(5 out of 5)

Everything was very straightforward. The salesperson (Ash) was extremely helpful and friendly and made us feel very comfortable

Reviewed on:

(5 out of 5)

Josh was absolutely amazing . The process of buying the car , the actual car I bought was/is brilliant . However the car I collected was not cleaned at all ,this is an important part of buying a car and this needs to not be missed .

Reviewed on:

(4 out of 5)

Sales rep took care of everything and was super. No hiccups and went smoothly. Thank you

Reviewed on:

(5 out of 5)

Quick and easy trade in sale and process car is great

Reviewed on:

(5 out of 5)

Excellent service

Reviewed on:

(5 out of 5)

I found the whole experience easy, and Rachel who looked after me, was pleasant , helpful and made life so easy for me.

Reviewed on:

(5 out of 5)

Submitted on: Sun Mar 15 2026

Brilliant service all round Megan who dealt with us a lovely lady she made us feel really welcome and supported us on what decisions we made

Reviewed on:

(5 out of 5)

I’ve had the most wonderful treatment looking for a new car this place the team where outstanding Staff all so helpful no pushy sell lovely people listed to what we was looking for Top Top place thank you all

Reviewed on:

(5 out of 5)

Dealt with abs , he was really easy to deal with and couldn’t do enough for us , no pressure put on us ,

Reviewed on:

(5 out of 5)