Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Feb 19 2026
I really like how they let you get on with looking at cars and are not following you around pushing for a sale. Tom Arnold at Ipswich depot was really helpful throughout the whole process.
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The sales assistant was very professional, helpful and made the experience wonderful.
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Lovely showroom with free tea and coffee on offer for customers. My experience was overall very good. Liam, my car sales person, was very courteous and helpful towards my questions concerning the purchase of my new car. I would come back to Motorpoint when I'm looking to change my car in the future.
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I went with my son to view cars at this Motor point in Edinburgh and we were pleasantly surprised by the stock they had.What my son and I really appreciated was the fact that we were left in peace to look at the cars and the salesman Sanjay came to speak with us after we had finished looking.Sanjay was very nice to deal with and his attitude could not be ... [Read More]
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Very good experience from beginning to end. No pushy sales talk, they give you space and time to browse and when you are ready give answers to your questions. Plenty of choice and quality cars. No hassle, and straightforward answers to your questions.
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We purchased our car after seeing it on line. It was brought from another Motorpoint location to Burnley for us. The salesman Joe Illaria was excellent and made our purchase and collection of the vehicle run smoothly answering any queries we had. I would recommend Motorpoint to anyone wanting to buy a car.
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Excellent experience
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Staff are lovely , they are very helpful , I had a really easy and enjoyable experience, I have purchased cars of them before and always had a really nice positive experience , this time was exceptional, very easy , no stress , and the staff are so friendly and helpful , I highly recommend.
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Smooth operation from the start once in store. Online sales team a bit of a nightmare, but on store sales great.
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I’ve now had 5 cars from Motorpoint Sheffield, the experience is one of no pressure, great choice of cars and a relaxed atmosphere.
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Really helpful from start to finish. You were introduced as soon as you walked in then left to browse at your leisure. Great selection of cars and then when we found the one we wanted the process was quick and easy. We dealt with Brandon and Oliver at the Sheffield branch and they were a credit to the company
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Highly recommended service, everything was easily explained, time taken to understand concerns and answer questions on and finance packages. Overall a superb service as a women who has experienced negative experiences in other garages.
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Hi Motor Point Team Thank you that he helped me a lot in getting the car. He explained everything to me with great patience. Regarding Shahid
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I’ve bought at least 7 cars from here I wouldn’t go anywhere else always know I can trust the salesman Hugh very friendly and honest if the deal is not suitable at that moment in time but will do all he can to find the right deal . My husband is probably on his 5th car from there also, never had a problem with any of the cars we have bought
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Good quick efficient and very helpful service nothing too much trouble
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Submitted on: Wed Feb 18 2026
I went expecting pressure sales tactics and a haggle over the part exchange value of my car. I was wrong. I was given plenty of time to have a look at the range of cars which fitted my needs and was able to test drive the car I eventually bought. I got a good part exchange on my old car and they couldn’t have been more helpful throughout the process. I dr... [Read More]
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Everything was super easy I was seen by Matt, he allowed me to freely look at different cars at my own leisure. Getting in contact to book test drives was a breeze, when it came to purchasing, he explained my options throughly without any pressure Honestly made the whole thing the smoothest big purchase it could be
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very helpful and willing to find what i wanted and answered all my questions keep the good work up
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