Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Aug 30 2026
Fast and efficient
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Submitted on: Sat Aug 29 2026
I had a great experience buying my car from Motorpoint Chingford. A special thanks to Manderson, who was friendly, helpful and professional throughout the whole process. He made everything straightforward and easy, and I never felt pressured or rushed. Really happy with the service and my new car. Thank you Manderson and the team!
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The staff were curtious and professional, we dealt with Alex. The buying process didn't feel rushed. We knew the brand and model of car we were after and when we rang and booked the test drive the person we spoke to ran through the various extras available, there was no pressure to purchase them. The car was well presented. I have now had the car 3 weeks... [Read More]
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Sale of car experience - Very simple, quick process. The online price was honoured. The Sales Executive, Harrison was friendly and efficient.
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Sold my car to Motorpoint Edinburgh. The process was very straight forward and simple. I was offered a fair price and arranged an appointment on line. Did not try to haggle me down but honoured the original offer. Payment was in my bank account within minutes. Great service.
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Very helpful and great experience
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Submitted on: Fri Aug 28 2026
After being let down by another company i had seen a car at motorpointwidnes. i was met by big smiley face george who did very well to calm me down and make me feel at ease. his understudy being equally efficient. i’m now driving in the car i wanted and love it. Thanks to all the team you have made an old man happy no easy feat thankyou🫡👍
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The experience was great, overall. I wanted to pay partly with my credit card and this became problematic and one that could not be solved, on the day. Luckily, I had back up. If there had been a card reader available, I don't think this would have been a problem. Customer service was excellent. I was taken care of by the lovely, Maddison who was pat... [Read More]
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My experience was exceptional , nothing too much thanks again to Jack Card for helping me
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Submitted on: Thu Aug 27 2026
My seventh car from motorpoint can't fault them
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Nightmare getting to branch as access road closed. Once we eventually managed to access the building everything went very smoothly. They examined the car and gave us the price quoted online which we were very happy with. Money in our account in fifteen mins. Superb service and wouldn’t hesitate to use them again.
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Great service from Zeynep, thank you
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The sales person was fab came in for a car for my son which he got and I ended up changing my car aswell
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No pressure from sales. Good price on new car and decent trade in price. Tristan looked after us well and everything was explained clearly. Would have been 5 stars if car had been charged (PHEV). Overall a good experience.
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