Gold Trusted Service
All Cars Less Than 3 Years Old
and less than 25,000 miles

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Feefo, the independent review site, after they've purchased their car from the UK's leading car supermarket.


Have used Motorpoint for many years. They always provide great service
Reviewed on: 16 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Sales team were excellent as was the member of staff who sorted me out on collection day.
Loving my new car, thank you.
Reviewed on: 15 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service, friendly professional staff, no pressure to buy. We now have a fantastic car.
Excellent car, looks good, great to drive.
Reviewed on: 15 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
lee was nice and polite down to earth
Reviewed on: 15 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Overall first class service from enquiry to driving away in my new vehicle. Would definitely recommend to all of my friends and family
Reviewed on: 15 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent customer service! Everything was explained and documentation was provided in a timely manner.
Very happy with the vechicle.
Reviewed on: 15 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Kevin Hart at Burnley Motorpoint was excellent, he made everything really easy and wasn’t pushy at all. He left us to it to decide and in the end he went through all options before giving us a really good deal on a great car. Thanks again!
Reviewed on: 15 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Very helpful salesman who advised of procedure but felt no pressure and left to look around as we wanted.
Very satisfied at the running , comfort and condition of our new vehicle.
Reviewed on: 15 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Very good Bacon sandwich good also.
Car excellent in every way
Reviewed on: 15 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Superb transaction, made really easy by Mr Warren Webb, who was a pleasure to deal with a made to experience seamless from enquiry to collection of vehicle
Brilliant could not be happier with vehicle
Reviewed on: 15 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Fab service from my first phone call with Robin right through to collecting the car.
Love the vehicle! Really nice drive
Reviewed on: 15 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
My experience was a little different, we choose a car which was emblazoned take me home today which we didn't, but a week later , we choose a Williams protection. On collection Day neither had it been re- valeter or Williams protection applied. Presentation was delayed for rent cleaning... [Read More]
Reviewed on: 15 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Friendly efficient service both on the phone and in person. Easy to understand process combined with quality cars.
Car as expected expected.
Reviewed on: 15 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Salesman was not pushy and very polite. Excellent service from start to finish again.
Reviewed on: 15 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Good service happy with the car so far
So far so good well polite
Reviewed on: 15 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service would highly recommend anyone to go and buy their next car from them.
Reviewed on: 15 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Yes I would buy from them again. Would also recommend them.
Excellently prepared. Process very professionally handled by staff.
Reviewed on: 14 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service from start to finish. Due to circumstances I picked the car up from the Castleford branch and then had a 7 hour drive back up to Aberdeenshire. One minor issue with the vehicle was discovered on the way home but this was resolved to my complete satisfaction. Could not be happier... [Read More]
Reviewed on: 14 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Team where all very helpful, lovely and approachable
Good options on after in ways to purchase car
Reviewed on: 14 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Went with Son to Burnley Branch to help him choose a car and was so impressed with price and quality of cars that ended up reserving a car for myself. Purchased car the following week and couldn't fault staff members friendliness and knowledge. Recommended my Wife and she has just... [Read More]
Reviewed on: 14 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Staff at Motorpoint were fantastic, helpful, friendly however 5 days after the purchase had to call audi assistance due to car faulty, temporarily fixed off road and then advised to take the car back to dealers as soon as.... Following day same issue and this is where I'm at the moment... [Read More]
Reviewed on: 13 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Looked after and no pressure, great service all round.
Love my new car and would definitely use you again in the future
Reviewed on: 13 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Can't fault Motorpoint. Knew the make and model car that I wanted. went to main dealers first of all; not very helpful to be honest. Motorpoint. From beginning to end they were so good. Iawn 'te!! That's for Josh, the young gentleman who guided me with and through everything. Tip... [Read More]
Reviewed on: 12 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service. Would recommend them to friends and buy a car from them again.
The car I wanted at the right price.
Reviewed on: 12 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
A greate deal verry good service
It’s as good as new car and a lot cheaper
Reviewed on: 12 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
It was a simple and fast process for buying a car. Friendly and welcoming staff.
We needed a car which was easier to get into and out if due to back problems. The Kuga fitted the bill. Its a comfortable ride and I like the high riding position.
Reviewed on: 12 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
The service was great and you could tell as they were busy. My car collections server was Ace, she was friendly, polite and we had a laugh even my daughter stated when we left that she was really nice. I would recommend them to all my friends and family.
It's great I love... [Read More]
Reviewed on: 12 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
I am a regular customer and always greeted in a friendly manner and looked after by the staff
Excellent vehicle at a good price
Reviewed on: 12 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Salesman very good and not pushy, very professional throughout and quick.
good trade -in offer against the cars I short listed.
only had the car 5 days but everything fine
Reviewed on: 12 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service from start to finish, great choice of cars and no sales pressure, certainly recommend.
Car as new condition, no problems encountered and still under manufactures warranty
Reviewed on: 12 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
It is as perfect service specail Rayhan Mia was doing his job so well
Perfect service and doing well good customer service
Reviewed on: 12 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent. Good part exchange deal which made the cost of changing within my budget. Special mention for Graham Mellor, he did a great job - an asset to your company. Also a mention for Alex Butcher who worked hard to make the deal work
Very pleased so far. had a 208... [Read More]
Reviewed on: 12 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Very Efficient Service
Just what I was Looking for
Reviewed on: 12 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Easy and straight forward. No hassles at all.
Reviewed on: 12 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Very quick, friendly and easy service.
Reviewed on: 12 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service
Very pleased with my purchase
Reviewed on: 12 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service. Very helpful
Car in excellent condition
Reviewed on: 11 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Simple, hassle free way to purchase a high quality vehicle
Great car in great condition
Reviewed on: 11 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent from start to finish, well looked after with the initial sale by Kurt and then by Jean on pick up day! Very welcoming and understanding!
Smart, presentable and a good price
Reviewed on: 11 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Pleasant and attentive sales staff
It was the car that we were searching for at a good price
Reviewed on: 11 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent from start to finish. Andrei the salesman was great. Easy to talk to and listened to what we had to say. The whole process of buying a car was very smooth and very different to the last time we bought a car from a dealership which seemed to drag on forever. Would... [Read More]
Reviewed on: 11 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Great service

Excellent customer service from the beginning throughout collecting my car.
Reviewed on: 11 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
A great experience
Please pass on my regards to Jack Conlon @ your Widnes depot and Satbir Tamber at the call centre excellent customer service from both members of staff
Could not have asked for a better experience
Reviewed on: 11 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent customer service from when we first arrived through to collecting our new car. Definitely no hard sell.
Very happy with the car, just what we wanted.
Reviewed on: 11 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Very helpful. Explained everything about the purchase as well as the car. The whole process for efficient
Car is brilliant. No complaints
Reviewed on: 11 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Great selection of cars at very good prices, great staff who will find the right car for you without any pressure to buy and a nice clean well laid out site.
Very pleased.. Nice car right price.
Reviewed on: 11 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
All the correspondence and information was excellent and staff were very helpful. I would buy another car from them.
Very pleased with my new car.
Reviewed on: 11 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Arrived by bus; left by car. Great service from start to finish. Everyone was very attentive, but not pushy. And there was no hard sell. We were there for hours and given the time and space to look at all the options available. We ended up leaving with a car we hadn't previously... [Read More]
Reviewed on: 11 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)
This is the 4th time I have bought my vehicle from Motorpoint , this is because each time the whole experience has been a good one . Com arrival to departure.
Iam so very pleased with my new vehicle and I know I got it at a really good price because I did check prices at... [Read More]
Reviewed on: 11 October 2018
Vehicle Rating: Service Rating:
(5 out of 5)