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Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

A Motorpoint customer being shown her new car by a member of staff

Submitted on: Fri Jul 11 2025

Our experience was excellent, Edwin was very helpful and friendly. The system is seamless and relaxed, there was no pressure, just a great service.

Reviewed on:

(5 out of 5)

Very professional service, concluding in a seamless transaction.... Recommended..

Reviewed on:

(5 out of 5)

Buying a car made easy. Helpful and friendly staff, with simple on-line follow up and step by step instructions. Nothing to fault!!

Reviewed on:

(5 out of 5)

Submitted on: Thu Jul 10 2025

Friendly patient and well explained

Reviewed on:

(4 out of 5)

It was excellent,the staff helped with everything I need help with this is my third vehicle off motorpoint. I to tell friends and family to go to motorpoint thank you ..

Reviewed on:

(5 out of 5)

Good points: Great that you can look in a car without any pushy salesmen annoying you. Good you can take a car out for a test drive without any salesmen joining you. Pretty good purchasing process. Had an issue with aircon which was rectified reactively easy by Kwik fit with Motorpoint picking up the bill. Could be improved: Trying to phone back to your ... [Read More]

Reviewed on:

(4 out of 5)

From walking in I was made welcome and then left to look round with no pressure. When I purchased my car it was easy process.

Reviewed on:

(5 out of 5)

Just the ease of my selection,and how quickly my application went through.they even payed off my remaining finance on the car,which left me with equity to pay a deposit. 100%customer Satisfaction.

Reviewed on:

(5 out of 5)

A good service all round after a few issues I created.

Reviewed on:

(5 out of 5)

The staff are friendly and helpful not pushing at all leave you to your own devices which is rare thing in car sales I will definitely going back Well done Motorpoint 👍

Reviewed on:

(5 out of 5)

Prompt service very thorough and hassle free.

Reviewed on:

(5 out of 5)

Helpful staff which made it a great experience 👍

Reviewed on:

(5 out of 5)

This is the second time I’ve bought from Motorpoint - relaxed, no pressure and always very polite. If you want a nearly new/low mileage car I don’t think there’s anywhere better.

Reviewed on:

(5 out of 5)

Vinnie and Katie - Great job! Patient, helpful, and no hussle. Everything was smooth easy, and fairly priced.

Reviewed on:

(5 out of 5)

Great location and facilities. Excellent sales team especially Geoff. Very thorough process - car I bought was immaculately prepared. Very fair price for part exchange vehicle.

Reviewed on:

(5 out of 5)

Submitted on: Wed Jul 09 2025

Got a lot of help made deal easy for me

Reviewed on:

(4 out of 5)

very helpful staff

Reviewed on:

(5 out of 5)

Friendly done everything possible helpful Car was not ready at collection time

Reviewed on:

(5 out of 5)

Friendly helpful staff

Reviewed on:

(5 out of 5)

Fantastic service no fuss .sales person Rob excellent 👏

Reviewed on:

(5 out of 5)