Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Feb 22 2026
Sales staff were friendly and helpful and were happy to spend the time assisting me and guiding me through the process of purchasing my new car.
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Car was a reasonable price. Staff were helpful and polite.
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Many thanks for the patience shown with the purchase of my car
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from the time i walked into the showroom i felt valued as a customer there was no pushy salespeople to pounce i always felt valued as a customer nothing was ever to much trouble. Lily and David were excellent and both made me very much at home. Will highly recomend them to anyone. Great exeperience all round
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My experience at newport motorpiont started with meeting a sales executive called chris kettle we both gelled straight away no pressure on us what so ever.he was great from start to finish,did every thing professional, very pleased with car displayed spot on .would recommend motorpoint to anyone thanks again chris kettle
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Ian from Newport branch was brilliant, he my car delivered to edinburgh branch, the boys at edinburgh were great aswell, thanks again motorpint
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Courteous friendly staff who helped us with a difficult part exchange experience. Special thanks to Chris … Motorpoint are trustworthy & professional.. thanks again to everyone
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Great value for money and friendly staff
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Very good service and great customer service and big savings on nearly new vehicles
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seamless snd professional
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We went to Motorpoint as they had a number of cars that we had shortlisted and wanted to narrow our search. We went back and bought a nearly new car on our second visit because of the excellent service received- knowledgeable, friendly and not pushy. We collected on the 3rd visit and as previously, they couldn’t have been more helpful.Thanks to Josh, Mart... [Read More]
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The customer service and been made to feel welcome was really nice
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Megan was very friendly, knowledgeable and helpfull and made buying my car a good experience.
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Excellent value in buying my new BMW car. The staff were very helpful although my car was not in branch. Collection and swop over when well. Have shopped at Motorpoint for over 20 years and never look elsewhere
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I part exchanged my car for a new one and I all I can say is that the Service was brilliant from Motorpoint especially from Megan and Oliver who were very helpful and made our experience a pleasant one. I would definitely recommend Motorpoint to anyone who wants a new car.
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Submitted on: Sat Feb 21 2026
Excellent service, at a good price
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The team they have there were brilliant from start to finish. There was never any pressure to buy and Jamie was especially excellent in dealing with my new purchase. I would definitely but from them again 10/10
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Chris made the process of buying my car easy, nothing was any trouble and reassured me each step. There was no pressure to buy the car and when cars that I was interested in were bought by others he found me another. I am happy so far with my purchase and will see them in 3/4 years time.
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Great choice of cars at excellent prices. Drove away the same day with the car I wanted. A massive thanks to Kate who did an excellent job from start to finish.
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