Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Feb 24 2026
Great service
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5 star experience when I went to purchase my new car, salesman was excellent and not pushy. Highly recommend them.
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A great experience from first walking into the showroom ‘just to look’ friendly knowledgeable staff. Kate Smith was especially helpful, showing us various vehicles, knowing when to approach us and when to leave us to discuss the cars. Once I found ‘my car’ Kate was professional, friendly - a great credit to the company. She respected my wishes to think ab... [Read More]
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Great cars. Great prices. So much choice! I usually use Autotrader and it kept coming up with Motorpoint Burnley. So I went onto their website and found what I was looking for. Booked a test drive but unfortunately the one I liked sold before I got there. But they had an even nicer one in stock. Joe was so very helpful very knowledgeable. No pressure se... [Read More]
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Hugh and Rebecca from the Glasgow store made our car purchase experience so stress free and were so helpful and friendly! I will always return to Motorpoint to buy my cars. Thankyou both so much again for everything!
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Having purchased a car, I was told the day before collection that there was a problem found during checks, and the car would have to go back to the dealership, as it was under warranty. In spite of this set back, the team could not have done more, providing a loan car and sourcing an equivalent car from another branch. Giving 5 stars mostly for the excell... [Read More]
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The young man who dealt with our part exchange and purchase was very professional and calm. We had a few problems with the service history of our vehicle which was solved amicably. We were happy with settlement of our PCP agreement. We did not feel pressured into buying extra products associated with the purchase. Overall, all the staff at the showroo... [Read More]
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Good px price. Well priced cars. Attention to detail
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Hassle free when viewing cars just let me view and drive car without any salesman pressure just let me make my decision at my own speed
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Warm friendly welcome everytime I have been . Everything explained to me very clear and im happy with my purchase .
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Submitted on: Mon Feb 23 2026
I wanted to write a review to say what an exceptional buying experience I had at Motorpoint Edinburgh. I have driven company cars for the last 20 years and was nervous about buying a car for a new job which came with a car allowance. I shouldn’t have worried! The sales executive (Steven Kelly) was so helpful, informative and patient the whole process was ... [Read More]
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Really happy with the service.
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No sales pressure. Excellent salesman and collected the car the same day. You can't get better than that
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No concerns, had the car moved up from Derby, assistant kept in contact and kept me up to date throughout. If I’m being picky, on collection the car was outside in the rain sandwiched between 2 cars, loads of space inside at the collection point which would of made the collection more personal and a chance to view the car in the correct light
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uncomplicated and friendly experience provided by Ben from start to finish. Ben was knowledgeable and assisted us in identifying what we needed. seamless service from start to finish and will return to motorpoint for our future cars.
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Great service as always.
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Very good service.listened to our needs . Helpfull .Good prices and sales girl jade was excellent.
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From the moment we walked into the Showroom we were met by a salesman George, who pointed us in the right direction to look at specific cars. Although we saw a car we liked it wasn’t the right colour. We saw a car at Coventry depot which they had it brought over to the Widnes depot. Having looked round the car we decided to buy. The process was made smoot... [Read More]
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Great service from start to finish. Aimee was very good and professional throughout and made the process super easy. Will shop here again.
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Tom and his college were very professional
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