Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Oct 23 2026
Buying a car from motorpoint was easy. everyone I spoke to weather on the phone or in person was helpful, friendly, and knowledgeable, I would buy a car from motorpoint again, the only thing that was a let down was I paid £429 for williams synthetic coating, which when I read the process of applying the coating it involves making sure the car is extremely... [Read More]
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⭐⭐⭐⭐⭐ Great experience at Motorpoint Manchester I recently sold my car at the Manchester branch of Motorpoint and was really pleased with how easy the whole process was. Adam looked after me and was an absolute gentleman, really friendly and helpful throughout. I got my quote online first, then booked an appointment to take the car in for inspection and... [Read More]
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Great experience, went smoothly as it should when you buy a hire purchasing.
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Very easy process from start to finish.
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Staff were friendly, the whole process was very smooth. Very happy with our car. Would highly recommend.
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I had a really great experience with Motorpoint, thanks to Kaylum! From the beginning, he was helpful, friendly and professional. He was always happy to answer my questions, explain everything clearly and make sure I felt comfortable with my decisions. I never felt pressured, and he was really patient and supportive throughout the whole process. Kaylum ... [Read More]
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A huge thank you to Abdul at Motorpoint Manchester for his outstanding service. He made what had been a very stressful experience with selling my car feel smooth, straightforward and positive. I didn’t have all the required documents with me at my original appointment but Abdul was incredibly helpful, guided me through what was needed and rearranged the ... [Read More]
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The whole experience was completed very efficiently and in a friendly manner. We would certainly use Motorpoint in the future.
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Unbeatable price & generous PX value Just a shame new car left in very low state of charge
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The chap who dealt with me was very understanding, took his time, and went through it step by step. first class service.
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Purchased a Sportage recently. Kaylum was very obliging and was honest with the discrepancies on the vehicle , most of which was done to my satisfaction on handover. My only real gripe is the stuff they painted on the tyre walls to make it look aesthetically pleasing has ruined 2 pr of my jeans as it’s still not dried yet and I’m at a loss finding a solut... [Read More]
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Very friendly staff, we had Tom he was great couldnt do enough for us. He brought all the cars around we wanted to see since all the ones I wanted to see were out back! (Typical) 😅 thank you for the fantastic car
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As always a first class service, Amanda was very knowledgeable and helpful and would recommend to anyone looking to purchase a new car.
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No pressure to buy a repair is needed on my jeep i was phoned within a week and a date was arranged
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We had the help of Sidra, who was extremely helpful from start to finish. She made it quite a pleasant experience, no hard sell and very informative.
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Buying process was good, any questions answered quickly. Payment process 1st class, smooth experience. Collection experience was great, Maiya was excellent, 11/10 rating. Happy customer.
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Was made to feel very welcome and comfortable from the beginning. Had a nice coffee whilst I waited for Mitch, who helped me through the purchasing process. He was very knowledgeable and everything was very straightforward. Blake was excellent with sorting out my road tax and insurance and any questions I had were answered there and then. Will go back in ... [Read More]
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Submitted on: Thu Oct 22 2026
Warm polite greeting when we arrived, said what we were looking for and shown to it. After discussing the car he left us to browse at our leisure, (no hovering around which is what we like). All the staff we met were friendly and helpful and there car was well priced, hopefully we'll be back in a few years when we are ready to change cars again.
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Tyler was really helpful and walked me through the process really well massive shoutout to him he is an amazing employee.
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