Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Feb 05 2026
Good friendly service
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Submitted on: Wed Feb 04 2026
Very good service
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Excellent service from beginning to end. Welcoming, knowledgeable and helpful team(Amanda,Lee and Owen in particular).
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Very friendly staff
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Ashton made us feel welcome and listened to our requirements. He went out of his way to provide great customer service.
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Always go to Motorpoint for my cars. Staff are very experienced and friendly always look for the best deal that suit your needs. They are very clear with a step by step guiding you through the process. Thank you to ashton and Lewis for all their help. Keep up the good work. 😊
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A lovely experience that went so smoothly. Very chilled and no pressure at all
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Buying my car through Motorpoint was simply so well organised The staff were very friendly and professional The car was ready with a great set up in its own viewing bay which was cool I would recommend motorpoint to friends Thank you
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Very professional and car good value for money highly recommended
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Lewis was great at the Widnes store Nothing was too much trouble for him.
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As my sons looking for a new automatic diesel car with engine size around that can tow a caravan Been to Sheffield motor point good experience very polite extremely clean easy access plenty of parking even disabled parking bathrooms and access complimentary while waiting if your going for a car from here we will be back as a great variety of comes ... [Read More]
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Good part exchange price, and a slightly below average mileage on newer vehicle.
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From greeting to driving away we felt that we were valued customers. Michael Rybac was excellent throughout.
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Jeff who I dealt with goes above and beyond to make my purchase.He is very caring and helps you make sure you have everything you need
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Highly recommend from start to finish. Wish we’d gone straight to the Sheffield branch and saved ourselves so much time. Really professional, helpful and not pushy. Special mention to Cameron and Brandon in sales and Oliver and Donna when we collected the car. All really helpful and friendly. Won’t bother going anywhere else next time we need a car.
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Our salesperson Matthew was very helpful finding and explaining fully the cars we wished to view. Motorpoint don't put prices on their cars for sale, they use a QR code system which is not the best or quickest way to find individual prices out in the freezing cold. Was very of putting.
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It was a nice and relaxed experience with lots of information given and help for a smooth visit and decisions made. The staff who dealt with us were extreme patient and didn’t make us feel pressured in any way which was just what we wanted
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Great customer service. I’m not particularly interested in cars so I like that you can browse online and arrange a pick up date. The trade in figure was slightly less than I expected but they were willing to negotiate. Aimee and Justin both very helpful. This is the third time we have used Motorpoint Glasgow and would recommend.
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The staff were excellent, nothing was ever too much trouble. They were welcoming and very polite, kept you up to date via phone calls
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