Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Jul 14 2026
Very helpful staff. No pressure. Good quality cars would recommend motorpoint to friends and family.
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Excellent service. Staff were welcoming and well informed. Helped me with every detail.
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We have recently changed our car and needed to sell our current car. We checked the usual places (Car Wow, Motorway, We Buy Any Car, etc) and Motorpoint offered the best price online. Booked our appointment, in and out within 30 minutes with being offered the price quoted online. The whole process was extremely easy and couldn't be happier. I would 100% u... [Read More]
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Excellent service and the staff so helpful LUCAS was fabulous so quick from viewing the Yaris to having a lovely coffee and signing for the vehicle was less than 30 minutes Once more this was the best buying a vehicle experience I have ever had Thank you MOTOR POINT SWANSEA SOUTH WALES
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Submitted on: Mon Jul 13 2026
I recently bought my new car from Motorpoint, and I wanted to say a huge thank you to everyone who helped make the whole experience so straightforward. A special mention has to go to Lewis Powell from the online sales team. From start to finish, Lewis went above and beyond to make sure everything was taken care of. He was always friendly, professional, q... [Read More]
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Staff was good
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Salesman was excellent very knowledgeable a d went out of his way to make sure we where happy with our purchase.
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Helpul service Not pushy went out of their way to find me a suitable vehicle.
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Very helpful, I needed to change my manual car to an automatic quite urgently and they sorted me out quickly The sales man Ashton was very good
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Dealt with a young man called Archie who was very helpful. When payment method failed he tried other avenues till we obtained success. I am happy with the vehicle so far so a successful experience to date.
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Thank you to Charlie Newton for helping me chose a car, arranging for the car to be transported from Glasgow and completing all the necessary documentation for me on collection. Very pleased with the customer service from all the staff at Stockton- on Tees. Cars immaculately displayed and able to look round without being pestered by sales persons.
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Good quality car with very easy transaction with no rush or pressure with a lovely cup of tea
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Staff efficient and made sure kept fully up to date.
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Kaylum Sharp was brilliant. I knew that I wanted a SUV, without a wet belt and really wanted a hand brake.... Kaylum helped me to narrow my search down and ended up with a car that ticked all the boxes.
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