Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Feb 17 2026
4th car from Motorpoint, always a great experience.
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Made the process quick and easy. Friendly people who would go out of there way to make sure you are happy
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Great bunch of staff They were never in your face Nothing was any problem for them Explained everything about the vehicle on the test drive and before you took it away Plus they have a lovely hot chocolate machine there
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I found the exact car I was looking for and booked a viewing. Even though I arrived in Newport an hour early, they had the car ready for me to try. Once I'd decided to buy, they helped me arrange the car tax and insurance paperwork, and I was able to drive away, all within an hour of arriving. Highly recommended. Many thanks.
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great service from start to finish , great selection of cars we got ours brought from Glasgow to Widnes , salesman Dan Tasker made it all very clear and easy
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I went with a view to buy a car from a few makes of cars, but ended up buying something completely different. This was due to not being pressurised by sales people & the sheer quantity of cars on display. I was given lots of time, and opportunity to sit in cars/test drive and enjoy the experience. All my questions were answered in a professional manner. ... [Read More]
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Due to a poor phone signal we were cut off after I explained my query. Adam rang back and had the answers to my query
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Went to look at a suv ....wasn't one there that I could see omada 5 ...spoke with Jordan he searched the Internet ...found one i loved ....and bought it .... good communication with Jordan while awaiting vehicle to arrive at birtley .....well recommended
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Good selection of cars,polite staff,made buying my car easy
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Staff were very helpful and made the stressful experience of changing cars as easy as possible. The car was in good condition and as advertised. I will go back again when next I want a change of cars.
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Visited Glasgow motorpoint as they had a good choice at competitive prices,totally liked the set up.it was laid back but professional.saw a car I wanted and took it a test drive.the sales executive was extremely helpful and friendly,arranged a time to pick the car up another salesman dealt with us,again couldn’t be more helpful.totally enjoyed the entire ... [Read More]
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Professional, courteous, not pressurised, friendly service is how I would describe my experience.
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Fantastic experience- Jack was brilliant- no pressure to buy - just the facts!
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Admin is our biggest bugbear when buying a car, but this was made very easy by Motorpoint's helpful staff and systems.
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Gave all information requested also any car I wanted to see was made available. Once I had made my choice the trade in price was quickly established allowing the deal to be concluded
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Excellent customer service,were able to answer all questions nothing any bother very helpful friendly service love my new car would highly recommend.
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Fantastic Experience. Maia was brilliant. Not pushy just helpful and understanding. Went that extra mile to help us get our car. Will be using again when we change our car.
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Submitted on: Mon Feb 16 2026
The easiest car purchase ever! From start to finish it was a really smooth process, we arrived on the appointed day to pick it up and it was prepped and in the indoor collection area as promised.
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