Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Jan 30 2026
I had a great experience with aimiee at this store she was extremely helpful to me and made me feel so welcome, made my experience purchasing my new car amazing, she is a credit to the company I will Definitely be back in the future!
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I was incredibly impressed with Motorpoint. I was selling my car and got offers from Motorway, CarWow, Evans Halshaw and a few others. Motorpoint came in with a very strong offer over £1000 more than the next one. It was also within the range Autotrader predicted it would reach from a private sale. I was dubious about them trying to knock down the price ... [Read More]
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Purchased a used car from them 6 months ago. Excellent service and car. Will use again when an upgrade is needed.
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The gentlymen making the sale
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Excellent service from Sophie and Henry. There were so helpful and knowledgeable. Sophie sorted everything out for us especially with transferring our personnised number plate. Only difficulty we had was getting through to the branch but we understand that is being resolved. Would definitely recommend them.
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Ayesha was very helpful in store as was Guy who dealt with me online.
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Staff were so helpful. I was impressed with the cooperation among them in dealing with me as a customer. The layout of the cars on sale was really good and all under cover too. I was allowed to look without interference and then provided with keys when deciding on a Citroën to test drive. Great service. I'd recommend Motorpoint to anyone looking for a go... [Read More]
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Good service, and Wesley was friendly and professional. The parcel shelf was missing from the car and this was sorted out very quickly too
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SAM ,HE WENT OUT OF HIS WAY TO HELP US HE WAS KIND CONSIDERATE AND WENT THE EXTRA MILE TO HELP
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Great price, Harrison was very helpful and knowledgeable, would definitely use again.
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went to motorpoint in swansea to compare a few different cars. as i walk in i was politely approached and asked if they could help. i explained my position, they pointed out where the cars and went off to get the keys. i was left alone to view the cars, went in to hand the keys back and arrange a test drive. i ended up dealing with Reece Aylott who was ve... [Read More]
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Very helpful clean car good mileage and cheaper staff pleasant
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No pressure, very friendly and helpful, car ready to collect within 2 hours. Also offered a better px price than elsewhere. Would happily buy a car from motorpoint again.
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A great car, a good price and a hassle free service. No hard sell, the price on the screen is the price you pay.
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Staff very friendly and knowledgeable put you at ease right from the start we knew what we were looking for and what model.ease of payments was very good explained any extras if we wanted them but there wasn't any pressure from them which was nice so over all would totally recommend using them
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The whole process from searching for the car I wanted to driving away with it was so quick and easy. My sales assistant Edwin was very helpful, sorting a test drive within minutes of finding the car. My part exchange was easy and I was satisfied with the deal I got. Finance was set up and before I knew it I was driving away in my new Audi.
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Very helpful help me find exactly what I wanted spec wise for my car
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Very easy buy to car Motorpoint and good service thanks
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