Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Sep 17 2026
Very helpful, really good customer service.
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Great service and price from start to finish.
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Friendly efficient service
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Had a mint experience here and the main reason i followed through and got a car here was all down to Sidra! she was so lovely and knew exactly what she was talking about, highly recommend
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They have a great selection of cars and are easy to find etc, and they also transported the car I chose from Derby to Chingford. Got a good deal from them, with a fair part exchange value for my current car. Maddie who dealt with me was excellent, she was polite, friendly, very professional, the waiting area was nice with free coffee etc, and all in all a... [Read More]
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I think Motorpoint sell good cars for a good price
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I bought my previous car from Motorpoint Castleford, and decided to return to them when I wanted an upgrade. I cannot fault their service, the online team sorted out everything out initially, and it was just a matter of turning to to store to pick up the car and finalise everything on the day. There is no pressure from them and they don’t try to force you... [Read More]
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Good service. Knowledgeable and helpful. Answered questions and seemed genuine
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The customer service and professionalism was very good. More than we expected. It was detailed, prompt and we were guided all the way. I would recommend this place to anyone looking for a great deal and excellent services.
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Motorpoint provided me excellent service and found me the best in my budget that suited my needs. It felt like everyone was there to support eachother and it made the car buying experience seamless and easy!
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1st time ever going to Motorpoint, it was very professional, the whole experience of buying a car was smooth, enjoyable and easy, would highly recommend Motorpoint.
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n o stress on purchasing a new motor vehicle
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Unbeatable value. I wanted a specific vehicle with low milage and within my budget. I had looked locally. Nothing. They had my exact requirement but in another location. They transported it for me. Prepared it. After an inspection and test drive I drove it home 90 minutes after first actually seeing it. Very friendly and helpful staff. Unbeatable value.
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Easy and quick service
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Submitted on: Wed Sep 16 2026
Ibrahim provided excellent service throughout our buying process. He was kind, efficient with the documentation, and gave us great insights to help us select the right car for our needs. Because the car was only 3 months guaranteed, we added the 4-year guarantee for extra peace of mind. Highly recommend Motorpoint Chingford!
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very pleasant people
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Really professional staff, Zeynap was great and was training a member of staff throughout. It was great to see such practice
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