Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Feefo, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Great experience,would recommend to friends and family, not toopushy but there if needed
Very happy, lovely car very pleasedReviewed on: 17 August 2018
Zoe Armstrong was absolutely fantastic. She guided me through my purchase, made me feel at ease, there was no 'hard sell' and the patience she had would make her a saint!
Love it, it is fab!!!!!!!Reviewed on: 17 August 2018Vehicle: Kia Ceed (1.0T Gdi Isg Gt-Line 5Dr)
Knowledgeable, friendly & helpful staff both on the phone and at branch. Good understanding of their product and swift action to aid a stress free car buying experience. My third vehicle purchased from Motorpoint! Perfect.
Vehicle was presented in a very clean and... [Read More]Reviewed on: 17 August 2018Vehicle: Suzuki Celerio (1.0 Sz2 5Dr)
Excellent service and experience
Excellent.
Nothing more to say.Reviewed on: 17 August 2018
Excellent service from very friendly staff and the sales person, James, will do his very best for you to get the right car at the right price.
The car was gleaming on pick up and is proving to be exactly what I required, Nice smooth drive.Reviewed on: 17 August 2018Vehicle: Hyundai Tucson (2.0 Crdi Se Nav 5Dr)
Everything was done quickly and efficiently with very friendly staff.
Delighted with the vehicle.Reviewed on: 17 August 2018
Would recommend anyone to go there really friendly and not too pushy
Really pleased with my new JukeReviewed on: 17 August 2018Vehicle: Nissan Juke (1.5 Dci Tekna 5Dr)
Very nice and frendlyReviewed on: 17 August 2018
This is the 3rd car I have bought from Motorpoint in the last 2 years, straight forward no fuss service, I would certainly recommend.
I am extremely pleased....Reviewed on: 17 August 2018
Efficient and helpful! Naz was helpful without being pushy!
great little car! very happy with it!Reviewed on: 16 August 2018Vehicle: Fiat 500 (1.2 Lounge 3Dr)
Bought another car from motorpoint, all done in a day and drove away happy. Not pushed into a sale I didn't want or given ridiculous alternatives, just straight forward and honest about the whole thing. Will be back again for the next one
Couldn't be happier with the car... [Read More]Reviewed on: 16 August 2018
2nd car ive bought off motorpoint received very good sevice
up to now Hondas very goodReviewed on: 16 August 2018Vehicle: Honda Cr-V (1.6 I-Dtec Se 5Dr 2Wd)
I went to look for a car at lunch time and drove one away before closing. Excellent service from Michael on sales to Debbie who sorted all the paperwork. Couldn't ask for better
Delighted with my new carReviewed on: 16 August 2018
Really friendly staff, in no rush they take the time with you talking you though everything you need to know, great all round service would recommend them and would buy from them again without a second thought
Amazing really great smooth car love it.Reviewed on: 16 August 2018Vehicle: Nissan Qashqai (1.5 Dci Tekna 5Dr)
Spot on kept informed all the way through from choosing the car, having it moved nearer until we actually took possession after satisfying ourselves that it was the one for us. There are an awful lot of Main Dealers out there who could learn a lot from the way Motorpoint do... [Read More]Reviewed on: 16 August 2018
The whole experience was very quick and efficient. Andy made us feel at ease straight away and nothing was too much to ask. Will definitely be recommending to family and friends.Reviewed on: 16 August 2018
Very helpful, friendly and patient staff. Wouldn't hesitate to recommend to others.
Very pleased. Just I wanted and the fact that you can request stock from other locations is brilliant.Reviewed on: 16 August 2018
Very attentive and extremely helpful. Was not sure of what I wanted exactly but with a big choice found a car to suit me. I am really pleased with my car and use it most days.
Perfect car for me and easy for me to drive. I use it most days and I couldn't have bought a... [Read More]Reviewed on: 16 August 2018Vehicle: Ds Ds 3 (1.6 Bluehdi Elegance 3Dr)
Absolutely brilliant from start to finish, no hassle from sales people but they were always available to ask questions of. First class service.
Totally satisfied, the car fulfils all my expectations.Reviewed on: 16 August 2018
All very helpful and efficient.
Really nice car, looks great, very happy so far.Reviewed on: 16 August 2018
Excellent service from the start dealing with Dino Sacic until we collected the car and Sonia Ahtii. Very professional and would recommend anyone looking for a new car to go to Motorpoint first
Lovely motor couple of things missed on valet service but has been quickly... [Read More]Reviewed on: 16 August 2018
Ashton was fantastic in giving us the advise and support in finding the right car
Good drive and vision good and gadgets such as Bluetooth that help me keeps in touch on the run.Reviewed on: 16 August 2018
No fuss, easy to talk to salesman. Definitely recommend
Love it....................................Reviewed on: 16 August 2018
Effortless purchase process
Superb value great car perfectReviewed on: 16 August 2018
Excellent service very friendly not pushy
Very pleased with car excellent drive good level of trimReviewed on: 16 August 2018
The sales man Kevin was a nice friendly & attentive man. He gave me the chance to look around without him & gave me the key to a couple of cars to take a look at. I went back the next day for a test drive and chose which car I wanted & completed some of the paperwork & arranged a... [Read More]Reviewed on: 16 August 2018
They were v professional, able to answer my questions/queries. The car was perfect when handed over.
Very pleased, would recommend them.Reviewed on: 15 August 2018
My experience was very good, people are very accommodating, free brewed coffee was so nice and most important the price of the car I think is cheaper than others.
So far so good!.. Performance on the road I find it very good.Reviewed on: 15 August 2018Vehicle: Hyundai I20 (1.2 Se 5Dr)
Service was spot on . Would definitely use again . Car delivered and viewing all kept very hassle free... actually purchasing the car and collecting it nice and easy no heavy sales pitch just what we like .very pleased so far with our purchaseReviewed on: 15 August 2018
Friendly informative staff, would recommend in the future
Excellent, very happy with itReviewed on: 15 August 2018Vehicle: Nissan Micra (1.2 N-Tec 5Dr Cvt)
Friendly and helpful customer experience from entering the showroom through to driving off in new car. Very easy to deal with and a straightforward process.
Car was provided in top condition and at an excellent price.Reviewed on: 15 August 2018
Customer service is exceptional, better than a main dealer.
Absolutely love the new carReviewed on: 15 August 2018
The service was first class. The salesman was attentive without being pushy.
The car is all that I expected of a Mercedes.Reviewed on: 15 August 2018
Very good service was given through the whole process despite a little confusion on the appointment time I was given. Would 100% reccomend!
Great little car! Really enjoy the drive!Reviewed on: 15 August 2018
Curtious and pleasant
Im delighted with my car. So comfortableReviewed on: 15 August 2018
Efficient and helpful staff, not to mention a great choice of cars
Love this car, great value for moneyReviewed on: 15 August 2018Vehicle: Kia Rio (1.1 Crdi 1 Air 5Dr)
Initial contact was fully informative and the car was moved to our nearest depot for us to inspect and test drive. The vehicle was exactly as described and the on site representative was excellent. Everything was explained fully and helped us decide on our purchase. The collection... [Read More]Reviewed on: 15 August 2018
I have been buying cars from Motorpoint Burnley for a great number of years and will return there when I buy my next car because it's a very smooth, easy, and satisfying process. No hassling from salesmen, they simply let you get on with it. Their website makes it that you almost know... [Read More]Reviewed on: 15 August 2018
We were made to feel very welcome and valued. The service was efficient and uncomplicated.
We are very pleased with our car at the moment. It is in very good condition and well valeted.It was cheaper than our local Nissan dealer and had less mileage.Reviewed on: 15 August 2018
Yes I would recommend themReviewed on: 15 August 2018Vehicle: Kia Sportage (1.6 Gdi 1 5Dr)
Excellent relaxed and helpful atmosphere
Love the car, everything we wantedReviewed on: 15 August 2018
Did not once feel under pressure to buy. Once we chose the car we wanted the process was quick and easy.
Great car with all the extras required.Reviewed on: 15 August 2018
Everything from start to finish. Especially Sam at the call centre as I was very sceptical but with his reassuriance and help he gave me confindence with the whole procedure from start to finish
Super service from this companyReviewed on: 15 August 2018
I telephoned on 30th July as we were interested in a car which was in Chingford.
I spoke to Sam Wignall.I asked how much we would get for our car.He gave us a price,which we were very happy with.I told him I would phone him back once my husband and I had made a decision.
I... [Read More]Reviewed on: 15 August 2018Vehicle: Mazda 3 (2.2D Sport Nav 5Dr Auto)
To the point and clear
Good car good price very happy with dealReviewed on: 15 August 2018Vehicle: Ford Fiesta (1.25 82 Zetec 5Dr)
Everything was done well, from the moment we walked in the door to the moment we drove away. George, Michael and Jon were incredible, I’d recommend them to anybody and in 3 years time, I’m hoping they’re all still working there and will request to deal with them again.
... [Read More]Reviewed on: 15 August 2018
The Sales executive was not pushy and provided us with everything that we wanted
Extremely happy and delightedReviewed on: 15 August 2018
All staff and sales team are very helpful and good at breaking down the aspects of the financing that is offered. Very quick service.
The car is in very good condition and it runs so smoothly. It is exactly as promised.Reviewed on: 15 August 2018
I was very impressed with the whole transaction. James Shilton, the salesman was efficient, helpful, knowledgeable, friendly and went the extra mile - especially when I had a change of car choice partway through and sent him an email very late on Saturday night so that he would see it on... [Read More]Reviewed on: 14 August 2018
From start to finish proffessional
Excellent purchase well pleasedReviewed on: 14 August 2018
The service I got was exceptional and felt that the way in which I was treated was first class.Reviewed on: 13 August 2018
Was very sceptical about buying from. These car places went to available car and got hounded for a purchase we t to motor point and they just let me Wonder at my own leisure without the pestering sales pitches, if I needed any help someone was near enough for me catch there... [Read More]Reviewed on: 13 August 2018Vehicle: Kia Sportage (1.7 Crdi Isg 1 5Dr)
Not pressured to but at any time
Top quality great condition and low mileageReviewed on: 13 August 2018
Everything about process explained well from financing the car to explaining the controls
Nearly new car at a good discounted priceReviewed on: 13 August 2018
What did Motorpoint do well? Everything! From first contact onwards the service was excellent; I cannot say how many Motorpoint people I engaged with but I found every one knowledgeable, helpful and professional. The car I bought came at a price I still find hard to understand- at least... [Read More]Reviewed on: 13 August 2018
It was really easy, comfortable and friendly, no pushy sales patter!
I lov this car, can't wait to drive to Cornwall in itReviewed on: 13 August 2018Vehicle: Honda Civic (1.6 I-Dtec Sport 5Dr)
Assistance from Kurt at Derby customer service was great
Went above and beyond to find me a great carReviewed on: 13 August 2018
Great
Great love it easy to driveReviewed on: 13 August 2018Vehicle: Kia Sportage (1.7 Crdi Isg 1 5Dr)
I was able to look round the cars without being persuaed by a overzealous sales person.when l wanted help I was able to ask for a sales person.ithought a large company like this would be hard sell ,but no it was a delight to choose my car from them ,I would have every confidence in... [Read More]Reviewed on: 13 August 2018Vehicle: Hyundai I20 (1.2 Se 5Dr)
