Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Feb 21 2026
Chris made the process of buying my car easy, nothing was any trouble and reassured me each step. There was no pressure to buy the car and when cars that I was interested in were bought by others he found me another. I am happy so far with my purchase and will see them in 3/4 years time.
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Great choice of cars at excellent prices. Drove away the same day with the car I wanted. A massive thanks to Kate who did an excellent job from start to finish.
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Chris was really helpful and all the staff focused on our wellbeing not on selling a car. They answered all our questions and been really helpful.
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Ash at the Coventry branch was brilliant, great customer service. Love my new car.
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Very helpful and knowledgeable. Would definitely buy from them again
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The sales team were very helpful and went through everything we needed to know only problem i have is i asked if they could sort out the wipers as they were dry and vibration on the windscreen told it was sorted but once it raind the noise and vibration was still there
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Chelsea Farquharson was great in helping us find the right car. She helped with the crossover paperwork, sorting out the forms for dvla, insurance and went through everything we needed to know about the new car. We did have a problem with no reversing camera (which I’d specifically asked for) but Chelsea arranged for this to be put right even though she w... [Read More]
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Your sales person was brilliant from the moment we met him we told him what we were looking for and he made it happen not at all pushy no dramas very professional. Thank you Edwin Ricci we will be back.
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I primarily dealt with Megan Standing. Megan and her team were very helpful throughout the process of our parts exchange. Everything was explained so well and in simple and easy to understand terms. Megan and her team make us feel so welcome and supported, we really enjoyed the entire experience of getting another car through Motorpoint. Its this kind of ... [Read More]
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Very helpful staff. Process was straightforward and pricing was very fair.
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The chap I dealt with was quite helpful all the way through the purchase at Manchester branch.
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Great staff at Glasgow branch Sale guy George 5 star Young girl moving car lovely and helpful When I I ask about my Mercedes Car great Still to early to review car got 3 months to run car in. So far so good
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Excellent choice of cars, friendly staff and competitive prices.
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Salesmen who dealt with us
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Sense of honesty
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Helpful, polite, patient staff
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Sales person pushy
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Really helpfull sales team no pressure. Looked after all my concerns
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Fantastic way to buy a car no messing about I was greeted with Jade Marshall so pleasant and professional every staff member that I passed made sure I was ok. Lastly there stock profile on cars they have everything you need
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