Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Jul 01 2026
Found staff very helpful and most important not pushy like a lot of garages, so full marks for that,also car reasonable priced. The only fault l found was when l got home there was no sealent in the tyre motor bag, but again motorpoint sorted that, but overall very pleased.
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I recently bought a Renault Clio from Motorpoint and had a really positive experience. The whole process was straightforward, and the staff were friendly, helpful, and professional from start to finish. They explained everything clearly without putting me under any pressure, and the car was presented exactly as described. I’m very happy with my Renault C... [Read More]
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Made to feel welcome and never rushed. Kate is exceptional. Provided every detail and answered all our questions, ensuring we were making the right decisions. A huge thank you again to Kate
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No pressure from sales personnel. Just efficient pleasant service
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A very friendly and professional service. Answered all our qy, organised the paperwork. The car was immaculate. Zaynap iwas a pleasure to deal with. Satisfied customer.
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From start to finish Sanjay explained everything to us and th whole experience was so straight forward
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The staff and the service I received was excellent
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It's my 3rd car I've bought from moterpoint, the staff are all welcoming and helpful. On arrival they greeted me and asked if I'd been before and if I was looking for something pacific. The salesman checked online and got me the keys .Theirs no sales pressure which I like and leave you too browse . You know their are their if you need any help . Highly r... [Read More]
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Bought a used car from their Maidstone branch yesterday and have to say it was brilliant. No hard sell, great part exchange and the manager, Chris Mortimer was very knowledgeable, factual and to top it all was a very nice guy. If you need a car then this is the place to go.
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This was our first experience of Motorpoint and it was great. From help finding the right car, arranging finance, and the final handover the whole experience was seamless. It was also a pleasure dealing with Lauren who for a young lady was very knowledgeable, and made us feel at ease.
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Friendly efficient staff made the experience for me.
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Excellent staff that aim to ensure the car you buy is right for you,
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We had to go back the next day to collect the vehicle as it was not taxed. (It was a Sunday)
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Submitted on: Tue Jun 30 2026
Amazing from start to finish. Popped in to “look” at a car I’d seen online arranged a test drive the next day. Fin was a fabulous co pilot on my test drive super chatty and brilliant at his job! Chris was also absolutely fantastic explained everything to me from start to finish went above and beyond to make sure everything was correct, allowed me time t... [Read More]
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Lovely staff, great service. Kind, patient, friendly.
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Motorpoint staff made the whole process of part exchange as stress free as it can be. They were partcularly patient with my customer error on the bank lump sum payment! This is my third car purchase with Motorpoint and I would happily recommend them to others.
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