Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Feb 28 2026
Helpful sales person , Dan Tasker. Not "pushy" at all. Polite and patient
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I purchased a new van from Motorpoint at a fantastic price a had to travel but it was definitely worth it. The young sales guy l dealt with was very polite I would definitely buy again from this company.
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Fantastic experience. I wasn’t surprised though as this was not my first dealing with Motor Point. Staff were amazing starting with Gianluca who went above and beyond to source out for me the vehicle that I wanted. Then on collection day both Oliver and Helena were both fantastic in making the experience as smooth as possible. All three are a credit to th... [Read More]
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The customer service provided by Raees at motorpoint Stockton was excellent. Couldn’t have wished for an easier car purchase experience. Regards the Blades family.
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From browsing cars to buying was great experience jack Lester very helpful and pleasant not pushy at all. Jade who dealt with when collecting car very helpful and pleasant both great to deal with.
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Welcoming staff who were very helpful in every way .
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Got seen promptly, no hassle,staff made buying and part exchanging my car easy and wou!d like to thank everyone involved.
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Fabulous service from Shane and Brandon ,who was very helpful , informative , genuine and just normal . A refreshing change from the usual sales person we have met in our search for a new car . We hope Brandon goes far in his role , well done for appointing him he is an asset to the company. Definitely will recommend Motorpoint to my many friends an... [Read More]
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I have purchased my last 2 cars with motorpoint. I am very pleased with my car. The service from sam who I have dealt with twice was excellent. I found him genuine and honest. His knowledge was very helpful.
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Easy to deal with,very good
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Great service, this is my 6th car from motorpoint and never been disappointed. Spare key on its way.
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I have purchased cars before from Motorpoint Derby . This last purchase will have been my 4th car. I had 2 members of staff deal with me. Both were very helpful, efficient and courteous. Answered all questions I asked, if they didn’t know they found out. These 2 staff were by far the best staff I’ve dealt with 😊 I love my car and thank you
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Very friendly and eager to help …I liked the fact that there was no pushy sale …. You can look and test drive and offered coffee and a place to sit and think about the cats you’ve seen
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Iv been twice now and cory from derby is amazing from start to finish nothing is to much for him helping with everything Polite Present Well mannered well turned out
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The guys helped us out greatly in finding our new car. Even when they encountered an unexpected issue they worked tirelessly to correct the issue and resolve it on our behalf.
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Excellent customer service from Motorpoint SHEFFIELD 10/10. Efficient, honest, friendly, nothing too much trouble, no pressure to buy whatsoever. Main contact Gian, however all staff I dealt with were great. HOWEVER … OMG..,,,dealt with Motorpoint BURNLEY …. Minus stars. 0/10. 😡 Once they have your money they have no interest in helping. The worst custom... [Read More]
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Submitted on: Fri Feb 27 2026
Getting our car transferred from Glasgow and dealing with a great young man called Oliver.
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Top service got the car i wanted nik the salesman was extremely helpful he found the car i wanted that ticket all the boxes i asked for i would definitely buy again from motorpoint
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Quick and easy to get my car. From entering the showroom getting details and paperwork sorted to leaving in my new car all took less than 30 minutes. All professionalism from start to finish. Also thanks to Rebecca for helping me out and getting me sorted
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Çameron the sales executive was helpful, competent, and calm, this was very important to me as buying a car is a stressful time for me
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