Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Mar 24 2026
This is my second time purchasing a car from motorpoint. I thought the first time was easy but this latest purchase was a pure delight. Kacia didn’t pressurise me but answered all my questions with patience and made the purchase easy. Will definitely return to the Sheffield branch when I want to change my vehicle again. Many thanks.
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Very good service
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Arrived and was dealt with away and professionally. Car was as described and experience from everyone has been very positive
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Gave best PX valuation, full explanation given regarding changing to PCP. Quality vehicle and great value, friendly salesman. I just keep coming back due to great service
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Good all round. I arrived a few hours early and was accomidated as much as possible due to the busyness of the site. There was coffee and snacks available. There was a bit of a hiccup with keys but it was resolved after some digging by the crew. All of the team I dealt with were profesional whilst still being personable. All terms and details were explai... [Read More]
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I found a Black VW Golf 2.0 TDI which I admired, and decided to ask one of the customer service advisers about it. The price was in the region I was happy with,and with the part exchange value of my car. The vehicle I was looking at was in excellent condition. From my experience, I felt very comfortable with the whole process the customer service advisor,... [Read More]
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Easy and helpful one stop shop Nathan went through options and Abbie helped me sort out missing key
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Excellent service from start to finish
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The service was excellent and I would recommend others to Motorpoint Oldbury.
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We always deal with Matthew Ainsworth at the Burnley branch, very friendly & polity & professional, goes the extra mile to help. 10/10
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Nearly new vehicle. Good price.
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Were friendly and not pushy and showed us where cars that we were interested in were also big plus was they let us test drive car without being with us This was a big help as my son took me to industrial Park so I could have a drive as I haven't drove an automatic car before so I felt more comfortable without a salesman being in car and that ... [Read More]
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The help l received when I was looking at the cars. First class.
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Geoff was so helpful,friendly and reassuring.His professional information was encouraging. As a first time automatic driver his help was greatly appreciated on the test drive. Thankyou.
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Excellent service from sales staff and after service found a few marks when I got home I emailed Marc Williams the photos within 3 days it was sorted they picked car up from home gave me a loan car and brought it back the next evening top service 👍🏻👍🏻
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Couldn’t be more helpful if they tried. Leave you alone to look around don’t haggle you, ask helpful questions. George was fantastic from start to finish, from looking to test drives to the purchase. 10/10 would recommend
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My experience was excellent and this was due to Jack Lester, Sales Executive. He was very patient and answered all my questions
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Matt Shaw was very helpful and he explained every step also the part exchange
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excellent service, polite staff, very professional
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Great customer service
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