Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Nov 12 2026
Nice showroom and nice people
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Very simple process to buy a car no hard sell lovely sales people especially Jamie
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Very efficient handover, great car and Sally-Anne was great at resolving a minor sat nav issue.
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Submitted on: Wed Nov 11 2026
We have bought many cars over the years and this purchase has been one of the easiest ever. From the car transportation from Wales, registration transfer and road tax refund it could not have gone smoother. No haggling over price and the car true to its word and in tip top condition. With friendly staff willing to oblige I would thoroughly recommend a ... [Read More]
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The staff member that dealt with me was extremely helpful and easy to communicate with
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No stress or pressure. Very easy to part ex and buy your new car. This was the second time I've used Motorpoint and I will definitely use them again.
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Very good and attentive service
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Not too pushy. Allowed us to browse uninterrupted and make our own choice.
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Nicole and Sam were first class. Nicole is professional, courteous, diligent and someone who represents herself and Motorpoint very well. Unfortunately the workshop team, who must be extremely busy , were less thorough and detailed in their preparation of the car which included Williams Synthetic application.
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Great van super price no messing about easy to deal with thanks.
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good experience buying , smoothly and a very good price.
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I recently purchased a beautiful white Mercedes CLA from Motorpoint Hilsea, and I honestly couldn’t be happier with the entire experience. A huge thank you to Charlie, who made what can sometimes be a stressful process feel incredibly easy, enjoyable and straightforward from start to finish. Charlie was absolutely fantastic throughout. He struck the perf... [Read More]
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Good friendly service.
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Connor made the whole process of buying/part exchanging stress free. We found the car we wanted test drove it and collected it the following morning. Excellent service.
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Lee the sales rep was a great lad, easy process from start to finish.
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First time purchasing a car from Motorpoint,I dealt with Lee who was friendly and professional in all aspects of arranging finance for my new car,received a great trade in valuation for my part exchange and the whole process throughout was brilliant,I couldn’t be happier with my new car thankyou to everyone at birtley motorpoint I would definately recomme... [Read More]
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We have had a lot of cars from you the company staff and everyone are first class thank you
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Quick efficient easy to understand and extremely friendly, overall i couldn't have asked for a better experience buying a car
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