Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Mar 16 2026
Very helpful sales people kind and considerate. The experience of buying a new car can be daunting but these people made it easier for me.
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Everything was straight forward and the customer service was exceptional
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Good customer service 👍
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I'm a returning customer at motor point as I find them easy to deal with
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Nathan was very helpful, and explained the way Motorpoint works regarding buying one of your cars.The only thing that could be helpful,is if you could test drive the cars you are interested in before you discuss extended warranty etc.
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Sales guy's informative friendly and happy to help before and after sale.
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Communication was very good, great car, very happy.
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Everything was very straightforward. The salesperson (Ash) was extremely helpful and friendly and made us feel very comfortable
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Josh was absolutely amazing . The process of buying the car , the actual car I bought was/is brilliant . However the car I collected was not cleaned at all ,this is an important part of buying a car and this needs to not be missed .
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Sales rep took care of everything and was super. No hiccups and went smoothly. Thank you
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Quick and easy trade in sale and process car is great
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Excellent service
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I found the whole experience easy, and Rachel who looked after me, was pleasant , helpful and made life so easy for me.
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Submitted on: Sun Mar 15 2026
Brilliant service all round Megan who dealt with us a lovely lady she made us feel really welcome and supported us on what decisions we made
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I’ve had the most wonderful treatment looking for a new car this place the team where outstanding Staff all so helpful no pushy sell lovely people listed to what we was looking for Top Top place thank you all
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Dealt with abs , he was really easy to deal with and couldn’t do enough for us , no pressure put on us ,
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