Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed May 06 2026
Friendly staff ,good trade in price Everything went smoothly the salesmans knowledge of his products helped a lot , there was no rush i was left alone with my thougts which helped me make up my mind which vehicle to purchase
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Zeynep was very friendly and polite, great customer service.
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Purchased a Peugeot Expert van at Oldbury (29/05/26). Everything handled very professionally and quickly. And within friendly/laid back atmosphere. Gavin was a very easy guy to deal with and good at his job making the transaction a painless experience. The van is a good buy and price is lower than many other dealers around.. Would definitely use them aga... [Read More]
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Very knowledgeable about the car,very polite and answered questions quickly and clearly.I would definitely recommend Motorpoint.
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Easy, fast, professional customer service. I was impressed by the reception on arrival and the polite and friendly way that I was dealt with throughout the process. 10/10 to Amy.
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Great experience made so easy by the lovely Kate Smith. No pressure, everything explained probably more than once, listened to what I was looking for and found me the perfect car within my budget. 100% happy with everything.
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Very welcoming company. You can walk around and look at the vehicles without anyone following you around and pressuring you. There are staff in the showroom to answer any questions you have. Actually purchasing the car was so easy and stress free. Staff are really friendly and helpful. Highly recommend.
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Great friendly, professional service.
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Salemans very helpfull
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Very good service
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Submitted on: Tue May 05 2026
Excellent service at Motorpoint in Derby on 19th April 2026 from Chloe who sold me my Audi A3 Hybrid and part exchanged my old vehicle at a fair price. Reservation and credit checks over the phone were easy as was having to postpone my collection to later in the day at short notice due to a faulty fuse on the trade-in vehicle (which was fully rectified be... [Read More]
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No fuss, very straightforward. Cameron was extremely helpful. I would recommend waiting until cars have been valeted before allowing customers to inspect them. Stale cigarette smells are not a great selling ooint for me.
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Whole process from reserving the car, to organising collection date and time, uploading documents and purchasing was a smooth transition. Really helpful staff.
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It was a very professional, stress free experience.
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Very smooth, easy and pleasent experience from initial enquiry to sale. Very friendly and professional, no pushy salesman just helpful and knowledgeable. I would highly recommend this garage to anyone. .
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Great service and excellent well presented cars
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I was very happy with the service I had I have not used motorpoint before so wasnt sure exactly what to expect other than what family had said. Martin who sold me the car was very helpful throughout and didnt rush me however i did need to look relatively quickly to ensure got good price for my part exchange due to timing. The price was good and the car ... [Read More]
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Very nice people and extremely helpful and very nice to deal with, well go back for my next car.
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Kind and helpful staff.
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