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Motorpoint

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

A Motorpoint customer being shown her new car by a member of staff

Submitted on: Tue Jul 21 2026

The family's bought 4 cars from here already, always a great experience. Had Zeynep help us today, excellent service

Reviewed on:

(5 out of 5)

Zynab been great at explaining and being patient with us. Great saleswoman

Reviewed on:

(5 out of 5)

Great team good value great selection would use again making buying a car easy

Reviewed on:

(4 out of 5)

Everything was explained very well and everyone was polite and

Reviewed on:

(5 out of 5)

After searching other dealerships for some days, I found my experience at Motorpoint to be incredibly refreshing. I found my vehicle online and the communication was great to gather more information and arrange a viewing. When I arrived to collect my car there was no pressure and I was given plenty of time to browse the rest of the range in case there was... [Read More]

Reviewed on:

(5 out of 5)

Good experience from start to finish. Very well looked after by Jai and Taylor

Reviewed on:

(5 out of 5)

Staff and constant communication between us really made purchase easy

Reviewed on:

(5 out of 5)

We were extremely happy with the service here. Easy to use the website. Found the car we wanted and were helped by Jake and Alex all the way through to buying our new car. Very simple without any stress.

Reviewed on:

(5 out of 5)

Having a bit of a distrust of car sales and after service this came as a bit of a surprise!! I bought my new (to me) Discovery sport from Motorpoint Swansea on 21/6/26 and added the extra 4 year warranty due to its low mileage and newness. The salesguy (Kiran) was a credit, no pressure sales, perfect communication and the deal was settled. Kiran really wa... [Read More]

Reviewed on:

(5 out of 5)

Welcoming and professional

Reviewed on:

(5 out of 5)

Everyone was very professional and friendly

Reviewed on:

(5 out of 5)

Fantastic service,no one hounds you to buy a car. they offer you useful advice then let you have a look around.

Reviewed on:

(5 out of 5)

Kareem at Castleford made my car buying experience so much easier, he was so helpful all the way through and delivered excellent service

Reviewed on:

(5 out of 5)

Great customer service, they had a ll the patience for me in chosing the car i wanted.

Reviewed on:

(5 out of 5)

Good service, car immaculate and as seen in the pics, with no waiting around on collection.

Reviewed on:

(5 out of 5)

Submitted on: Mon Jul 20 2026

Great range of cars for sale at great prices. Staff were all very helpful when needed. Pleasant stress free experience with motorpoint which I will highly recommend to others. Thankyou

Reviewed on:

(5 out of 5)

Zeynep made buying a car easy and straightforward. She made us feel relaxed and she was very helpful. She did everything for us including VC5 and car tax. Painless and very easy to do. Would recommend Motorpoint to buy your car with outstanding service.

Reviewed on:

(5 out of 5)

Staff polite Pleasant Pricing of cars Complimentary tea n coffee Thought i got decent orice for trade in Felt welcome and looked after

Reviewed on:

(5 out of 5)