Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Sep 18 2026
Staff friendly and helpful, and don't pressure sell. Vehicle is presented excellently well, and any issues are efficiently addressed without question. Vehicle was very competitively priced
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staff were very helpful and friendly and there was no pressure to buy price of motors are reasonable service was second to none very happy would use again
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The staff bent over backwards to help me with my purchase. Excellent communication.
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Really good and smooth experience trading in my car and buying a car. Amazing customer service thanks to Erkan , Oz and Zeynap. They supported me throughout the process and made sure the car was perfect
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This is the third car I have bought from Motorpoint. Very easy and straightforward deal. No unpleasant haggling, they just let you choose your car without hassling you, try it out and test drive. Stress feel del completed within an hour.
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Friendly sales team. Johnny and Zeynep were great. Took their time to go through everything. Not pushy at all and answered all my questions. Ensured I had a beverage during the appointment. 1st time using Motorpoint and I would use again and recommend
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Fantastic service friendly helpful made it so easy to purchase my vehicle within 2 days all done and dusted
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Looking for a newer car and the process was so easy and simple. No hassling by salespersons which was needed as so much selection to choose from. New car bought and very happy with the terms of finance.
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No pressure when looking around Brilliant service from test drive to purchase from Josh. Collection was hassle free with car tax and new keeper info all completed electronically by Josh. Bonus was 164 miles in the tank on collection😁
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So helpful in store served by Savanah who answered all my questions. Would definitely purchase from Motorpoint again
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As an older person I am not quite up to all the new technology and IT. The Staff were very helpful and sorted everything out.
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Staff were extremely friendly & helpful. I would use Motorpoint again
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Very happy with my new car. Couldn't believe i picked up same day , very polite staff , made very welcome , service was incredible. Would definitely go back
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We are extremely happy with the fantastic service we received when purchasing our daughter’s car through Motorpoint. From our very first point of contact, Darcy Barton was incredibly helpful, friendly and professional. Darcy took the time to listen to exactly what we were looking for and went above and beyond to find the perfect car and deal for us. He w... [Read More]
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Smooth transaction. I got a good price for my part exchange car, and the car purchased was excellent value, better than other dealers offered.
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Amazing personal service No hassle clear discussions Amazing car selection Dan was attentive and patient!
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Rob was fantastic at showing cars I would be interested in- very patient and not at all pushy. The test drive was arranged in the spot and Rob was very kind in talking me through the automatic and encouraging me to practice reversing using the camera . The showroom was spotless and the range of hot drinks and biscuits made for a comfortable experience. Wh... [Read More]
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I had a great experience at Motorpoint Oldbury. The staff were pleasant, professional, and treated me with respect throughout the entire process. Everything was explained clearly, and I highly recommend them if you're looking to buy a car.
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