Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Oct 22 2026
Tyler was really helpful and walked me through the process really well massive shoutout to him he is an amazing employee.
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All there cars are reasonable priced , probably with the lowest mileage around . Very knowledgeable staff and very polite and friendly, very good website to browse and compare cars , keep you informed and update on progress , good follow up after purchase . Used motorpoint for my last 4 over 15 years
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Raj Ranga at Chingford branch is absolutely amazing. If you are buying a new car he is your man. So helpful and polite, nothing was too much trouble. He made the whole process enjoyable and kept us updated. Thank you Raj, I hope you are a truly valued employee, nothing was too much trouble not many people out there providing a service like you do. Well do... [Read More]
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Very good from start to finish, good staff and the right prices and part exchange
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Everyone at Motorpoint were helpful nothing was to much for them to help my wife and myself when buying our car thanks again. Eamonn and Christine
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Relaxed atmosphere No pushy sales person Huge variety cars Staff helpful, pleasant, knowledgeable and super efficient Showroom comfortable welcoming and immaculate Picked a few cars, salesperson ran through figures gave useful advice Chose car saturday afternoon drove home in it first thing Sunday. Thanks Mich for all your patience and advice
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Very helpful, very informative and knowledgeable about the car.
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I was very satisfied with what I experienced at Motorpoint, the sales advisor FAZ , was brilliant with me and made my visit very welcome, nothing was a trouble to him. I would certainly recommend FAZ to anyone wanting to buy a car 🚗
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I needed a new car and this proved to be excellent service
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Submitted on: Wed Oct 21 2026
The sales people were very helpful without being over exuberant .
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Just was excellent from beginning to end. The girl who I dealt with (I think it was Kaitlin) was superb and couldnt have done more to make me feel comfortable about everything. Connor also fulfilled his role very professionally. Thank you Motorpoint Edinburgh.
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Purchased a very lovely Audi and arranged online for a part exchange. Lots of questions were asked about the condition of my car, and I advised I had obviously knocked the odd wheel trim, so I was surprised that they didn’t inform me the car I was buying had significant scratches on the boot lip and they had tried to remove them but couldn’t. They did off... [Read More]
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Great car easy to deal with including the part exchange
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motorpoint made the process very easy kept me updated all the way and was a very quick handover process, I got a high quality car for an amazing price couldn't fault them at any point
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We dealt with Josh Parker and he gave us great service and was really helpful throughout the whole process. Really appreciated how quick and efficient the whole transaction was.
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Straightforward process. Staff helpfully
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