Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Jun 11 2026
Dave was great, no pressure but efficient and helpful. I would use motorpoint Norwich again
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Welcoming, friendly, knowledgeable staff that let you decide for yourself instead of the hard push you can get elsewhere.
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They were very helpful kept you updated with your purchases, nothing was to much.
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Submitted on: Wed Jun 10 2026
Nice experience
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Excellent listening and understanding of needs. Readiness to listen and adapt suggestions rather than promote a sale. Responsive to time to consider the sake and follow up that allowed time to make the right decision.
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Everything went smoothly when buy a car from motorpoint thank
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We have bought 6 cars to date from Motorpoint Widnes. We have always found the staff to be friendly, very knowledgeable and helpful. They go beyond to make you feel comfortable. They treat all your questions with respect however silly they may be. George sold us our recent car and we can honestly say the experience was painless. He made everything seem ... [Read More]
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Lucas and Charles were excellent. Great service from all involved
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5 stars easy choice. After receiving a fair offer for my car, I bought an as new condition 75 reg VW Polo from Motorpoint Sheffield who's sales team made me feel very welcome and my purchase experience easy.
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Very good experience from start to finish. Our salesman Mitch gave us time to look round on our own, then when we were ready to purchase a car was patient and helpful with all our questions. I cannot find any fault whatsoever in our experience. My only suggestion, which may help other elderly drivers is that the location of the showroom is not a familia... [Read More]
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Buying a car from Motorpoint was a vast improvement on my previous experiences of buying from regular dealers. The whole process was more professional and felt more honest. They were also relaxed, keeping the car I had reserved without complaining when I deferred my visit twice, and accommodating my late arrival (due to a tube strike). I would buy from... [Read More]
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Hey guys,I had an absolutely fantastic experience with Motorpoint and couldn't be happier with the service I received. I would especially like to thank Adam Arshad, who was exceptional from the very beginning. Adam was friendly, professional, patient, and genuinely committed to helping me throughout the entire process. He made everything simple, clear, an... [Read More]
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Very quick and efficient service. Highly recommended.
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As ever a great service
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Great car buying experience.
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We felt able to browse without feeling any pressure. Joe our sales contact was very helpful and extremely knowledgeable. All in all a very positive experience.
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Very good interaction from the sales staff. Not rushed at all. Very Busy. Upon inspection found tiny dent in the hatch, this was repaired. Got a tyre pressure warning light keep coming on , been back , only to be told they are very sensitive. So guess i will have to live with it. Overall fairly good experience
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Mr Cartlidge was friendly and very helpful. The other person we saw we thought was quite rude. We were glad to complete our purchase with mr Cartlidge
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This is about my 5th car of them never had bad experience so smooth the change of car is would recommend to anyone
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