Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Mar 28 2026
Second time we have used Motorpoint, so it must tick all the boxes for us.
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The staff was very helpful and everything went smoothly I had no problems at all
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Everybody is proactive and happy to help in enay situation what a pleasure to buy a car with zero pressure to do so even the smallest of things 😊
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From making initial contact with the company I felt that the service provided and guidance given was what I needed. I didn't feel pressured in any way to buy a car.Christopher Johnston contacted me and helped me through the process. If there was one criticism it was the fact that when I enquired about a trade in with my current car I was offered £1200 l... [Read More]
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I was dealt with by Jake and he was very helpful and understood my requirements
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Really friendly staff, great location and fabulous facilities for customers waiting
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Good value very professional people
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No salesman following you around , greeted when you walk in , asked if they can help then left me to have a look around at my request as wasn't sure what type of car I was wanted , seeing possible car of interest and approached sale staff , test drive and sort figures out and now I'm happy got car that I liked.
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Friendly staff
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Staff were brilliant
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Submitted on: Fri Mar 27 2026
Friendly sales assistant and the coffee area is welcoming
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Zeynep was very polite and helpful last Friday when I went with my brother and bought Mazda 2 nothing was to much even on the phone about a few questions. Well done Zeynep . AAlso called today but she was busy so Nik helped me sort out a few issues which hopefully have been solved . Never been to Motorpoint in Chingford but was great seeing my brother li... [Read More]
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Good choice of cars, friendly staff with no high pressure sales.
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Helena was brilliant.
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Great customer service from the Oldbury Motorpoint team. A professional approach coupled with both knowledgeable and informative communication ensured a good experience throughout.
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I have purchased my last few cars through motorpoint Peterborough branch and have always felt listened to and well looked after. My last purchase was dealt with by Kelvin, at no point did I feel pushed into my purchase, kelvin was so knowledgeable and extremely helpful with the whole process. Thanks Kelvin and thank you motorpoint for all of my past purch... [Read More]
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Easy choice salesman was helpful and informative
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Great customer service Happy to help Made it easy to purchase a car
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