Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Apr 03 2026
Good friendly not pushy sales.
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Submitted on: Thu Apr 02 2026
Had a great experience with my purchase. Starting with Shannon who helped send all information on the car and even a video of the car prior to my visit. Gabriel greeted us when we entered the show room and helped arrange the test drive. Zak finalised the deal and everyone was friendly and extremely helpful! Overall experience was stress free and high... [Read More]
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Van had more bumps than in the photos but offered money off so was good in the end. Been a good runner, fits in the family and the boys wheelchair and me work stuff.
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Always friendly and helpful. Best prices always given.Happy with the service. especially at Ipswich where we was seen by Ollie and the receptionist Sheree well done Ipswich
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Chsp very clear & straight to point . Cleaning of car interior, requires more details doing.
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We were well looked after from the moment we arrived, no pressure we were allowed to look at all cars on our own, we were told how to get the price by using a QR code. Our sales person David Walls was very very helpful no pressure to buy, he helped us very thoroughly when we had chosen the car we wanted, we came back the following week to collect the car,... [Read More]
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Reserved in advance online to be notified when car available . Prompt notification and able to start purchase procedure with booked test drive . Ethan very helpful and assisted with number plate changeover etc Very efficient purchase and PX of my old car
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Always happy to deal with the swansea branch had most of my cars from there good vehicles good prices
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Excellent service from start to finish. No pushy salesmen. Ben our salesman on the day left us to look around the vehicle on our own,then gave us time to decide without any pressure. The price was very good for our part exchange vehicle.Ben helped sort out one day insurance for us on the day so we could drive the car away & not have to come back. The spar... [Read More]
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very professional customer experience Thank you Mathew
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Had a great experience with Motorpoint. No issues with trading in my car and purchasing another one with them. The sales team were very busy the day I went in but still made sure I was informed of what was happening.
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Great no pressure service, great selection of vehicles at good prices. Luke was a great help, 10 out of 10 for his help and professionalism.
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All the staff at Motorpoint Derby were helpful and friendly. Our sales exec asked about our requirements and gradually pinpointed the best car for us. He was spot on. There was no hard sell which was a big plus and made us more confident in buying from them. Everything ran smoothly and we ended with a high quality car which proving to be ideal for us.
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Ash was really helpful and had lots of great knowledge on different makes of car.
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Helpful friendly staff, no pressure left to browse made me feel at ease
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Great place to find a car staff very helpfull
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Submitted on: Wed Apr 01 2026
Very professional company to deal with. Great cars bought my first car from them in December 24 and it was immaculate. Unfortunately I had it stolen in July 25 and for some unknown reason didn’t use them for a replacement. I used a terrible company called Hippo motors ( stay well clear of them ). Motorpoint are the polar opposite in every respect. I nea... [Read More]
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went to see a car in motorpoint. the staff were helpfull but not pushy, i was left alone to look arround a few cars and start them up. arranged to test drive which was easy. all the cars looked good and i know they check the history but i did a full check anyway. had the car for 3 months now and very pleased.
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