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Customer Testimonials

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Feefo, the independent review site, after they’ve purchased their car from the UK’s leading car supermarket.


Very good service from all staff. A nice easy transaction. I am very pleased with my new car and find it to be a nice easy car to drive.
Reviewed on: 26 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Brilliant service, although didn't manage to do original test drive due to bad weather, but made sure the car was brought up from elsewhere, helped me reservation fees etc and let me know when someone else was interested, couldn't failing them and absolutely love my new car... [Read More]
Reviewed on: 26 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
I was treated with courtesy throughout even though I changed my mind regarding which car I eventually bought. The Picasso I bought was not ready to drive away but having said that I would buy it, the workshop put it through the pre-sale service in 2 hours and it was road ready... [Read More]
Reviewed on: 26 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
After a fortnight visiting dealerships I wish I had gone straight there. (Still waiting for 2 dealerships to ring back with their price match guarantee - 3 weeks. The second I told them year, mileage & cost the much overly mentioned guarantee faded to, "I'll have to come back to you"...still... [Read More]
Reviewed on: 26 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Great service from buying to hand over .only down side I p ayed for a warranty on my previous car through motor point and could not trans fer to my new car great car down side no reversing sensors stiff suspension,over all a really good car.I have had sensors fitted
Reviewed on: 26 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
In a complicated car-swap, Sean at Castleford Motorpoint went out of his way to find an appropriate vehicle for our needs and make sure that we were happy with all aspects of his service. He was patient, professional and friendly, an asset to your team. We will feel confident in... [Read More]
Reviewed on: 26 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Friendly and helpful service from Ivo Legzdins. Answered all of my questions and the follow up calls were prompt and when agreed. Many thanks
Reviewed on: 26 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
No pressure, plenty of advice, really nice car, I'm already recommending motorpoint to all my friends. Love my new car. Should have bought it ages ago.
Reviewed on: 26 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
very professional throught the whole transaction lovely car to drive, economical
Reviewed on: 26 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Nice staff Can't stop smiling so more then happy
Reviewed on: 26 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Really good customer service. No pressure. Really happy with our purchase
Reviewed on: 26 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Everything went smootly with martin. The only slight annoyance was when we saw someone else he didnt tell the other motorpoint to send the car over to derby so it was about 1 week n a halfish before i was able to see it. But not a big gripe if im honest, also need more photos online... [Read More]
Reviewed on: 26 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
I liked the way the salesman asked my wife and I what price range and model of car we were interested to buy directed us to that part of the showroom to look over the cars then contact him and he would get the keys and we could look over the cars with no salesman standing over us till we were to... [Read More]
Reviewed on: 25 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Amazing service again, easy to change my car over and no pushing about cars... will recommend Amazing, very happy with the purchase
Reviewed on: 25 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
This is the 4th car I have had from Motorpoint. it''s a great concept. Sabu from the internet sales team was very helpful, although was clearly intending me to buy some of the "add ons"- I was equally determined that i wasn't going to buy any. I was un impressed with the ridicilously... [Read More]
Reviewed on: 25 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
We dealt with Danny Bain who was well informed and covered and answered are our salient points. Very good, value for money. We wanted a gun metal grey model and this was delivered in no time
Reviewed on: 24 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Great service from Motorpoint. The salesman could not have been more helpful. Even gave me a driving lesson, as I'd not driven an automatic before. I love my new car. I love my new car! Really happy with the price.
Reviewed on: 24 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Vinnie was very knowledgable and good to deal with
Reviewed on: 24 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
No pressure. Lots of help .Better price than local Hyundai dealer. Car serviced and valleted . As new.
Reviewed on: 24 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Hassle free experience, able to take car on a long test drive with knowledgable sales chap, reserved car, went a day early than appointed time to view vehicle on the Sunday, sales of qteam very accommodating, 3rd car from motor point so obviously very pleased with the whole set up.... [Read More]
Reviewed on: 24 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
This is the second time Ihave purchased a car from Motorpoint and both times the service has been exceptional ,You are never put under pressure to buy a car from the salespeople and they don't follow you around like some car dealers do,and the coffee is great ... [Read More]
Reviewed on: 24 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service both pre and post sale (collection). All made very quick and simple. I bought my previous car from Motor point and I will definitely do again in the future.
Reviewed on: 24 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
World class service! A pleasure to deal with. None of the usual pushy car salesman nonsense, pressure free, incredibly knowledgeable, friendly and honest service. Look no further than Motorpoint if you are looking to buy a car. Highly recommended. An absolute... [Read More]
Reviewed on: 23 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Really satisfied Very happy but boot smaller than was hoping. Rest of the car makes up for it.
Reviewed on: 23 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
The help was great and the information was clearly explained. The member of staff dealing with my car (Gareth at Newport) was amazing and couldn't have done more.
Reviewed on: 23 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent customer service by Gary madden. He was helpful and informative. Loving the car. Absolutely spotless and economical.
Reviewed on: 23 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
No pressure from the sales team. Nice surroundings to brows and look at the available cars in stock. Nice cafe and bacon sandwiches. Would recommend Motorpoint to anyone looking for a car. Just getting use to driving the car. Very easy to drive and park, hopefully we will... [Read More]
Reviewed on: 23 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
VERY good no pressure All good realy like still getting used to all Tech bits
Reviewed on: 23 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
A wonderful, professional, and very organised company, and an excellent experience as their customer! A wonderful car, solidly built, dependable, and from a reputable company!
Reviewed on: 23 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Fast efficient, no problems at all. Good service excellent car. Never heard of motorpoint, cane across looking on autotrader, so please i did. Would definitely recommend Very happy indeed, great service, great car. Quick easy pick up
Reviewed on: 23 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Service was excellent and personal, gave me options and did not feel pressured. Only negative was how busy it was meant it took a long time. Great condition and a real pleasure to drive, meets my needs perfectly
Reviewed on: 23 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent value for Money , brilliant service from Fred Bhatti , brought from Motorpoint before they never let me down What a lovely family car , love the automatic electric tailgate opening
Reviewed on: 23 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service within 2 hrs of arrival we were driving home with the new car. Could have done without the speel on Gap insurance and Paint Protection and we would have saved 15 minutes !!!
Reviewed on: 23 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
We have bought a car from motorpoint previously very satisfied then great to say service is still excellent Very happy the car is exactly what we were looking for
Reviewed on: 23 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Very friendly staff and everything was explained well
Reviewed on: 23 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Great Friendly service and very helpful. Perfect new car that is ideal for a future family.
Reviewed on: 23 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Sorted within 24 hours
Reviewed on: 22 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
The service was excellent. Rep was very polite and very patient with an older lady driver I am very satisfied with the condition of the car on collection and with its performance so far.
Reviewed on: 22 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
From salesman to collection the whole process was easy to work with!
Reviewed on: 22 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
I would recommend Motorpoint. We have had 5 cars from them and taken our friends there who have bought 3 more. Its easy and no hassle! Nice staff and and a cappuccino while you wait! The land Derby branch is on has got a positive Karma! A past very nice salesman Kevin Mcklemonts... [Read More]
Reviewed on: 22 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Efficient and friendly, would recommend Love my new car, already have noticed how much more economical it is with fuel
Reviewed on: 22 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service from the point of walking through the door to collecting the car would recommend Motorpoint to friends and family I am very pleased with my car it's in excellent condition
Reviewed on: 22 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Very helpful... Mehmet at motor point chingford was very friendly and gave me a good service I'm in love with my new car. Can't get enough of it.
Reviewed on: 22 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Have used motorpoint for 4 cars, excellent service each time, especially from Jack.
Reviewed on: 22 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
I was very satisfied with the service I received from all the staff when I purchased my car last Sunday I found the staff to be very helpful and not pushy at all I only initially went to look around but the offer was too good to miss and to drive away the same day was fantastic I... [Read More]
Reviewed on: 22 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
The whole process was very simple and effective. I had one point of contact from my original call and she managed the delivery of the car to my local branch, agreed a price for my trade in and what was needed. Followed up by email immediately. I received a time for inspection and test... [Read More]
Reviewed on: 22 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
The staff were very helpful not pushy I like that , Rob who delt with me was very good at keeping me informed of everything that was going on, first class service went back to pick up vehicle was ready on time no fuss showed how to use sat nav on vehicle very helpful. Would... [Read More]
Reviewed on: 22 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
I was very impressed with Ray he put me under no pressure. Also after care service was excellent Very happy lovely to drive.
Reviewed on: 22 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Very happy with the service I received
Reviewed on: 22 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service from sales personnel. Very pleased with purchase and service.
Reviewed on: 22 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Faultless service , from reviewing car on line through to collection four days later. No pressurized sale and all staff very helpful. Would definitely recommend Motorpoint. Great small hatchback . Surprisingly comfortable on long drive.
Reviewed on: 22 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
I am really happy with my car, and the customer service from Mike Llewelyn. Thanks for the advice for the future! Love my car! It's made such a difference to my lifestyle... I just wish they had alloys
Reviewed on: 22 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Extremely helpful and knowledgeable. A real pleasure to deal with. Very happy with my choice. I know I made the right decision.
Reviewed on: 22 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service very helpful clear and fast. Very happy and very poor. Very nice car in perfect condition and drives amazingly
Reviewed on: 22 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Good professional service Pleased so far with vehicle
Reviewed on: 21 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Absolutely brilliant from start to finish Fab car very pleased with it
Reviewed on: 21 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
The salesman Mike worked hard to get us where we needed to be with the payments. Really enjoying my new vehicle. Really enjoying my new vehicle, although the fitted mats that were supplied were not the right fitting for that model! Other than that the car is great.
Reviewed on: 21 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Was treated very well by Liam and Gail would like to thank both people It's really nice to have and drive
Reviewed on: 21 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service, extremely helpful
Reviewed on: 21 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
James at birtley was very good, no hard sales at all, not a typical car salesman and it was a refreshing change. He went out of his way and nothing was too much for him.the show room was clean and good choice of cars to choose from. Prices where very reasonable and competitive. I love... [Read More]
Reviewed on: 21 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Very well presented company. Our sales Rep Dale was very efficient, got us the keys to the cars we were interested in and left us alone to do the viewings. We're over the moon with our purchase
Reviewed on: 21 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent experience purchasing a car from Motorpoint. Totally stress free process with none of the usual to and fro you get with other dealerships. Will use Motorpoint again and will recommend to friends and family! Lovely car. Good build quality and a pleasure to drive.
Reviewed on: 21 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
My type of place. No pushy sales guys, but they were there if you needed them. Got a card and pen to write down a reference number that was on the windscreen if you wanted the keys to browse the car/cars, Quick and easy valuation of our car, decent going price too. So a... [Read More]
Reviewed on: 21 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Very impressed with Motorpoint. They get more efficient every time I use them. This is the third car I have brought from them. Each time of the process has become simpler and more straightforward. I am very happy to recommend them and was very pleased with the level of service I... [Read More]
Reviewed on: 21 September 2016
Vehicle Rating: Service Rating:
(5 out of 5)