Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Mar 24 2026
Very helpful got car I wanted pleased with the service
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very good service
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Easy & straight forward. Would definately recommend.
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Very helpful staff. We felt so comfortable speaking to motorpoint staff this being our first ever time being here we felt really comfortable will be using motor point in the future 100%
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They made everything easy
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Found the vehicle I wanted and got a decent part exchange offer so went ahead the sales person was polite professional and knowledgeable which made the whole experience easy and calm, very pleased with the outcome
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Very pleased with the price of my new car and happy with the price given for my part exchange. A pleasant experience all round!
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Easy to talk to and when you have a issue after sale there great at sorting your concerns
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Hugh and the team were brilliant from the moment I stepped into the showroom! The no-nonsense service was a breath of fresh air and it was so easy-going. Really happy with my new car and I'm sure I'll be back when I'm looking to buy in future.
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This is my second time purchasing a car from motorpoint. I thought the first time was easy but this latest purchase was a pure delight. Kacia didn’t pressurise me but answered all my questions with patience and made the purchase easy. Will definitely return to the Sheffield branch when I want to change my vehicle again. Many thanks.
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Very good service
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Arrived and was dealt with away and professionally. Car was as described and experience from everyone has been very positive
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Gave best PX valuation, full explanation given regarding changing to PCP. Quality vehicle and great value, friendly salesman. I just keep coming back due to great service
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Good all round. I arrived a few hours early and was accomidated as much as possible due to the busyness of the site. There was coffee and snacks available. There was a bit of a hiccup with keys but it was resolved after some digging by the crew. All of the team I dealt with were profesional whilst still being personable. All terms and details were explai... [Read More]
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I found a Black VW Golf 2.0 TDI which I admired, and decided to ask one of the customer service advisers about it. The price was in the region I was happy with,and with the part exchange value of my car. The vehicle I was looking at was in excellent condition. From my experience, I felt very comfortable with the whole process and the customer service advi... [Read More]
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Easy and helpful one stop shop Nathan went through options and Abbie helped me sort out missing key
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Excellent service from start to finish
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The service was excellent and I would recommend others to Motorpoint Oldbury.
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We always deal with Matthew Ainsworth at the Burnley branch, very friendly & polity & professional, goes the extra mile to help. 10/10
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