Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Jul 28 2026
Staff was great very patient special Dina in the Manchester show room. Create quantity used cars at reasonable prices.
Reviewed on:
I dealt with a salesman called Josh, he was helpful and attentive towards me when purchasing a new car from motor point. I would give Josh a five star for his service he offered while preparing my car et. Would definitely go back to motor point, this is my second buy from this branch, many thanks Mandie long
Reviewed on:
Salesman was really good, didnt push for sale. We went up to look at particular car we seen on their website. Test drove and took it from there. Everything went smoothly. Delighted with car.
Reviewed on:
Good service no pushie sale man ,good trade price.
Reviewed on:
Helpful staff explaining everything even set up my mobile on the car
Reviewed on:
Just bought a car and met Chris Mortimer, senior sales executive at Maidstone, he helped me with so much information about the car I bought and made it so easy with the paperwork, definitely 10/10
Reviewed on:
Motorpoint had a lot of chose of cars, and the prices were good. We were allowed to walk around the cars at our leisure. The service was excellant, we will definitely go there again when we change our car .Ollie served us and explained everything about the finance.
Reviewed on:
Great service from just having a look around to buying our car! We met Nas who went through some options within our price range but still undecided. Found the car we wanted online, contacted Nas straight away who sorted everything and kept us up to date for collection. Really helpful and professional. Thanks again!
Reviewed on:
Service was excellent
Reviewed on:
They were good honest professionals to deal with Mat got me the car I wanted and was very patient and thoughtful while with me while my wife was in hospital so a big shout out to Mat Shaw.
Reviewed on:
Ashton Nuttall dealt with the purchase of the car efficiently as he did with the sale of our trade in Lucas Cherry was courteous and also efficient in the handover of the vehicles on the 23rd of july
Reviewed on:
Brilliant service. Wasn’t rushed. Explained everything. Had phone calls and texts and emails to guide me through the process. Felt it was a personal service catered to me as I have changed to a hybrid car. I was reassured and nothing was too much trouble for Jake my sales lead.
Reviewed on:
staff very friendly and helpful good value for money managed expectations well
Reviewed on:
Salesman was a polite young man and made us feel at ease while doing the necessary paperwork. I love the fact that it’s all good quality motors which appealed to us also you were left to browse without a salesman following and pushing to buy a car
Reviewed on:
We went to motorpoint Birtley because we had seen a car on the website that we were interested in, one of the sales team (Wayne) was very helpful and brought the car round for us, we ended up buying the car, it did initially have a problem which they rectified straight away, we are more than happy with the car and the price we paid was really good.
Reviewed on:
Friendliness !!
Reviewed on:
No pressure at any time in the efficient and friendly process. I said I wanted a mid-size, high seated SUV, petrol, manual gearbox. I picked out 5 potentials which all fitted the bill. We were left alone to look at each at our leisure and chose an unaccompanied test drive of one. The purchasing process was speedy and well explained, looking at various opt... [Read More]
Reviewed on: