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Gold Trusted Service

All Cars Less Than 3 Years Old
and less than 25,000 miles


Customer Testimonials

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Feefo, the independent review site, after they’ve purchased their car from the UK’s leading car supermarket.


Would recommend motor point felt at ease no pressure any questions I asked sales people were more than happy to help overall was happy with my purchase Experience from viewing and test driving car very relaxed very happy with purchase of my new car
Reviewed on: 12 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
The service we received from the staff was exceptional. Straight forward no hassle and let us view the cars until we were ready to say which vehicle we were interested in. It`s just the car for me. Love it.
Reviewed on: 12 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Very happy experience, staff were knowledgeable, polite and interested in arranging a suitable deal. The car is exactly what I have wanted for a while, it ticks all the boxes.
Reviewed on: 12 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Our son bought his car from Motorpoint Newport back in the summer and was happy with his purchase so we decided to buy our next car from you also. We couldn't fault them at all, the customer service and communication both on the day of the purchase and in the lead up to that day,... [Read More]
Reviewed on: 11 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service all round and in particular from the salesman So far very pleased with my purchase and would recommend your company
Reviewed on: 11 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Brilliant customer service from all staff especially from kimari and mark
Reviewed on: 11 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Gets a bit confusing as several people seemed to deal with us so continuity can be a little slow, but overall service very good. Very satisfied. The original car we bought was R-design, annoyingly it didn't cut the mustard, not a smooth ride, etc, but upgraded (expensive, I... [Read More]
Reviewed on: 11 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
I would definitely recommend them as they gave me full details and time to decide what I wanted and were not pushy or hurried in any way I love my new car and an very happy
Reviewed on: 11 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
I spoke with Warren Webb for most of my correspondance and he was incredibly friendly and helpful!
Reviewed on: 11 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Straightforward transaction. Non pushy salesman who phoned to ensure I was happy with car. Very good value. great so far. Excellent value.
Reviewed on: 11 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
After having bad experiences with other company s I went here and was a totally different experience! The people was very friendly and helpful and did not pressure me at all. I found my perfect car here after a lot of stress from other company’s. I love my car very happy with it and... [Read More]
Reviewed on: 11 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
This is the second car we've bought from motorpoint, on both occasions the process has been straightforward, the staff very helpful & thorough and the cars excellent value for money. Have just bought a Volkswagen golf estate with delivery mileage at £5 - £10K less than list prices.... [Read More]
Reviewed on: 11 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Great customer service, great range of good quality cars to choose from. Friendly and helpful staff. Great little car with very good equipment levels with super good value price.
Reviewed on: 11 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
everythink magic nice man 👍👍👍👍👍👍👍👍👍👍👍
Reviewed on: 11 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Very good customer service , very efficient and professional
Reviewed on: 10 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
From initial contact with Mike the salesman to the customer service team everything was perfect. Very pleased with my top spec low mileage vehicle. 2015 model with only 8600 miles. Nearly new condition all round. Looking forward to many years motoring with such... [Read More]
Reviewed on: 09 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Helpful, any questions I had i could just ask and nothing was to much trouble Everything went smoothly.
Reviewed on: 09 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Pre-purchase service was excellent and gave me great confidence in moving forward with Motorpoint. However, I now have a car which was damaged beyond repair by their valeting team! The internal ceiling has been ripped by heavy-handed attempts to clean it. This only came to light after... [Read More]
Reviewed on: 09 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service. From the first day till the day I collected my car you’ve been very helpful. I’m very pleased with my car and i will definitely recommend you to friends and colleagues at my work. I will come back to you in the future if I need to buy another car. I'm... [Read More]
Reviewed on: 08 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent customer journey found the car i wanted and the price was right i was given five star service by Andrew Common at the Burnley branch Fantastic service by motor point fantastic in brand new condition
Reviewed on: 08 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Very good customer service, we had a very friendly welcome from Sanjay and Paul. Love it. Beautiful car...
Reviewed on: 08 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Welcoming and friendly, selling made easy by a very good product to sell. Seamless experience, with each person having their own job to do, and doing it well. The salesperson knowing his product and able to give answers to questions. The Sales Manager controlling and ensuring customers... [Read More]
Reviewed on: 08 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
did not pressure a sale just gave all information needed briiliant, excellent drive and a bonus we can fit 3 child seats in back
Reviewed on: 08 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Great sales staff that let you look at the cars with no selling pressure - they let the cars do the talking - which is nice and refreshing - talking of which they provide free refreshments - especially welcome in this cold weather. The car buying process was very smooth and easy thank... [Read More]
Reviewed on: 08 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Yes - I would recommend them and would buy from them again. Kevin in the Sales Team helped me make the right choice for my present needs and Courtney in the Collection Dept. was very helpful and attentive.
Reviewed on: 08 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
They were helpful but not intrusive. Charming but not obsequious. Altogether thoroughly nice people whose business is to sell cars. The whole process was seamfree. Vehicle and service perfect in every way
Reviewed on: 08 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Customer service excellent
Reviewed on: 08 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
From the moment I stepped out of my old car to the moment I drove off in my new one, all Motorpoint staff w ere courteous and very helpful. Buying and selling a car can be stressful for a woman of my age, but Motorpoint made it feel very easy. The car I bought is... [Read More]
Reviewed on: 08 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
We decided we would test their advertising, which states "Drive away your new car same day" or similar. We went with our old car, with all it's documents, spent a couple of hours selecting our new car, nothing was too much trouble for our sales representative, Josh Buckle, we saw all the... [Read More]
Reviewed on: 08 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
The dedication to finding me the exact car I wanted inside and out, came second to none! It was my first car so I knew nothing about what to do, I was informed about what next steps to take in regards to insurance policies. I wanted to get a car for My birthday and I'm so happy My friend introduced... [Read More]
Reviewed on: 08 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Very friendly on arrival asked if needed any help said I was looking for Hyundai Tucson he yes come with me and took me straight to it .if not I would have been look for hours as so many very nice car. Very please and a joy to drive
Reviewed on: 08 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Brilliant customer service. Brilliant explanation about extra products. Gill and Henry did an excellent job at handover of our new vehicle. Brilliant car. Lots of gadgets, nice interior lovely to drive.
Reviewed on: 08 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Great Great choice of stock of cars
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
really helpful and not pushy. Always a member of staff on hand if needed . exactly what i was looking for with a unique beige interior
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Everything was so easy , staff are friendly no pressure, a Beth nice buying experience. Brilliant service from the guys at Newport branch.
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
I thought the service I received was brilliant, my salesmen was nothing short of excellent and dealt with my needs and price range very well to find me the perfect car and deal that I was looking for. Excellent very happy with my choice
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
2nd time have bought from Motorpoint, would recommend for an easy, stress free service
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Friendly, efficient service, nothing was too much trouble. Facilities exceptional, staff very helpful explaining each process fully. Have bought our previous cars from Motorpoint and would definitely recommend them to family and friends. Only had the car less than a week so... [Read More]
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Aside from the fact that their whole car buying experience is very professional, there was a small problem with a missing piece of the centre console. The after sales service was second to none and they sourced the missing unit and had it couriered to my house, very, very good. Akbar... [Read More]
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Polite and straightforward Lovely car. Good quality at a fair price.
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Efficient,courteous. Everything done professionally Good price, choice of cars
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
This is the second car Dan has sold us at motorpoint, thanks Dan for great service! Very pleased with this car
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
No pressure sales what a difference that makes Great puts a smile on my face every time I get in to it.
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Yes Very satisfied very friendly service
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
You did everything exceptionally well. Your web site provides all the relevant information for choosing the car I wanted, with easy links to other services. Quick response to my expressing interest. A very helpful, polite, operative who explained my options without being overbearing.... [Read More]
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Test drove the car on Sunday, the car was ready to take away a short time later. 5 days free insurance. The whole process was pretty painless. It turned out the car had a slow puncture, this was rectified a few days later.
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Staff very friendly no pressure sales, aftersales also very good. Would be happy to purchase another car again when the time comes Had similar car before so this one is newer with more features.
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Great service,excellent staff and just a friendly environment to be around. Best car i've drove for comfort kids love it very spacious throughout and handles really well.
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Absolutely fantastic service from everyone at Motorpoint, Newport. Salesman, Adam John explained everything perfectly, very fair on part-exchange figures. 3 members of same family bought a car in same week from them. Thank you! Best car I’ve ever driven. Fantastic... [Read More]
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Sales advisor and hand over team member were very helpful
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
No pressure very relaxed atmosphere staff are lovely , have already told my family and friends to go there
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
This is second car I have bought from Motorpoint and the service they give you is fantastic. From the moment you enter until you leave they are so helpful. They make sure that you leave with a smile on your face. Thanks to Michael and Nathan at the Birtley Branch. A... [Read More]
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
All contact was very professional, whether by phone, Matt Finlay or in person, Nicola Lockett, who sorted out all the relevant details of the administration and purchase of the car. Was as advertised , very pleased.
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service from start to finish again..... A large with a good performance car......
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
I had an effortless purchaae. It was made so easy for me, once I'd decided on the car I'd like to buy. No pressure, excellent service. 10/10 Love my new car ! Far exceeds my expectations
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Great service, helpful and informative The car is great, just scared to get it dirty!
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent communication right from the first enquiry through to delivery . Vehicle ready for collection when arranged . Highly recommend them . In fact I did recommend them to someone who then went on to purchase a VW Golf . Excellent service and communication throughout... [Read More]
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent Service Very friendly excellent customer service
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Everyone was friendly and very professional. I felt like they wanted to help rather than they just wanted a sale. I would definitely recommend I love my car and it was great value for money.
Reviewed on: 07 December 2017
Vehicle Rating: Service Rating:
(5 out of 5)