Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Aug 15 2026
Bought my last 3 cars from Motorpoint, always found the staff to be great, not pushy. Never had any issues. Definately my first choice.
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Submitted on: Fri Aug 14 2026
Experience of selling a vehicle couldn’t have been better, online valuation was by far the best and did not try to knock me down in person! Would thoroughly recommend!
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Experience of buying the car from Motor point was smooth and professional. Marcin dealt with us brilliantly and kept us informed of everything and everything we had to do. Great service. Thank you.
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The process took far too long The place has just opened so hopefully when the guys get used to the systems it will be much slicker
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The car i bought was exactly what I was looking for, the staff helped me with any questions I had, and made it very easy to buy, very knowledgeable and professional, and most of all friendly
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From start to finish excellent service
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Reece was courteous and informative.
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Ross Thomas - the sales executive who we dealt with on two separate purchases over a three week period was a credit to your organisation - and in our experience of purchasing cars over the past decade was a breath of fresh air - he did his job for your company professionally but also showed an interest in making sure we were informed of everything we need... [Read More]
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Thank you motorpoint. A big Thank you to Josh who was extremely helpful when we went to view the car (Sun 09/08/2026) explaining all we needed to know and answering any questions we had We went back to pick the car up the next day (Mon 10/08/2026) and saw Aishah Sharif who completed the sale. Aishah went above and beyond to help us. A huge Thank you ... [Read More]
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they where great and easy to deal with, I was very inprest with Josh Abell not to pushy and helped me a lot.
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Extremely helpful and never made us feel rushed or pressured. Excellent service from Logan and Mason. Would 100% recomnmend.
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My intial contact was with Faheem Ramzan . Who was extremely helpful and knowledgeable and found me the car I wanted closer to home . On the day of pick up the Staff and Manager at the Chingford Branch were very friendly and helpful. With Chloe Brown very helpful in finishing off our finance before leaving. A relaxed and pleasant experience getting my New... [Read More]
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Dawid and Nathan could not have been more helpful. 5 stars to both
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The sale went through well, the car is great . The two sales people were very polite and friendly.
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Marc was very thoughtful and considerate.
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Rania was amazing and helped us enormously. She was patient, knowledgeable, and went over and above to help us. She made the experience easy and enjoyable. Being able to leisurely browse the cars in stock, and then to test drive a few, meant we were able to choose the right car without feeling any pressure.
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Best price for my car in the market, best price on my part ex. Car delivered in less time than they thought. Simple and painless.
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