Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Apr 02 2026
Reserved in advance online to be notified when car available . Prompt notification and able to start purchase procedure with booked test drive . Ethan very helpful and assisted with number plate changeover etc Very efficient purchase and PX of my old car
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Always happy to deal with the swansea branch had most of my cars from there good vehicles good prices
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Excellent service from start to finish. No pushy salesmen. Ben our salesman on the day left us to look around the vehicle on our own,then gave us time to decide without any pressure. The price was very good for our part exchange vehicle.Ben helped sort out one day insurance for us on the day so we could drive the car away & not have to come back. The spar... [Read More]
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very professional customer experience Thank you Mathew
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Had a great experience with Motorpoint. No issues with trading in my car and purchasing another one with them. The sales team were very busy the day I went in but still made sure I was informed of what was happening.
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Great no pressure service, great selection of vehicles at good prices. Luke was a great help, 10 out of 10 for his help and professionalism.
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All the staff at Motorpoint Derby were helpful and friendly. Our sales exec asked about our requirements and gradually pinpointed the best car for us. He was spot on. There was no hard sell which was a big plus and made us more confident in buying from them. Everything ran smoothly and we ended with a high quality car which proving to be ideal for us.
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Ash was really helpful and had lots of great knowledge on different makes of car.
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Helpful friendly staff, no pressure left to browse made me feel at ease
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Great place to find a car staff very helpfull
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Submitted on: Wed Apr 01 2026
Very professional company to deal with. Great cars bought my first car from them in December 24 and it was immaculate. Unfortunately I had it stolen in July 25 and for some unknown reason didn’t use them for a replacement. I used a terrible company called Hippo motors ( stay well clear of them ). Motorpoint are the polar opposite in every respect. I nea... [Read More]
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went to see a car in motorpoint. the staff were helpfull but not pushy, i was left alone to look arround a few cars and start them up. arranged to test drive which was easy. all the cars looked good and i know they check the history but i did a full check anyway. had the car for 3 months now and very pleased.
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Tha staff i dealt with were great, helpful not pushy. The car I bought had a number of standard items missing, the coffee holders in the armrest, the hooks in the boot and the top engine cover. The car was the model I wanted in the colour I liked and I had travelled a good distance to view the car so I decided to go ahead despite the missing items. The p... [Read More]
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Great choice of cars! just purchased my 2nd car from them. Salemen - we dealt with Dan & Owain always Friendly. Everything is dealt with really quick. Only downfall is i found a small crack on the window screen (passenger side) Took it back & they filled it with Resin to seal it. (Going to keep all messages regarding it incase I have further issue ) 10... [Read More]
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Amazing service, Kaylum was fab, price was on point and the service overall was high standard.
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Well organised showroom ,easy to walk around ,staff just let you look around without hassling you.Staff were very helpful &patient.Chose beautiful car.
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I do not like buying cars. Taking the old one in to get it valued. Arranging the finance, insurance and tax. But this time I felt as though all the stress was taken out of it. From ordering the vehicle to the pick up, I never needed to stress myself. Thanks team!
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Straight forward with no hassle
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