Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Jul 18 2026
Sold my car to Motorpoint Manchester. Their valuation was £1,000 highter than Arnold Clark and WBAC. Process was very easy, finance paid off within 24 hours and balance paid into my bank account within 30 minutes. Kaylum Sharp was the Sales Executive and was excellent.
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We got what we wanted, quickly and efficiently. Great car at a good price and a really friendly salesman (Steve).
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Great cars, very good on price and staff are just the best. This is my second car from Motorpoint and when it comes to renewal, I will go back as i know they will take great care of me as a customer. Can really recommend Motorpoint, especially in Edinburgh
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Everyghing so relaxed...no pressure and Naz was brilliant
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Excellent process start to finish, I used the website to select the car I wanted and they shipped it up to Edinburgh for me to collect. Car was ready earlier than planned which was great however I could only come up on the scheduled day for work commitments. I was a little worried that there was no description of the cars condition on there website howeve... [Read More]
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Very smooth purchase, staff very knowledgeable answered my queries straight away, special mention to Rash he was fantastic.
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Excellent service. Amazing staff, especially Zeynep. Makes changes car so so easy.
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Great staff were very professional
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Submitted on: Fri Jul 17 2026
It went smooth, the big guy Hugh is very helpful
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great service
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Motorpoint offer a simple sales process. The Staff were friendly, helpful and fair in the discussions about the vehicle. My final valuation was reduced slightly but this was explained well and was an acceptable deduction.
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Great customer service, within 24 hours we took our new car home and exchanged our current one. Nothing was a hassle and Charlie was very efficient and friendly. Thank you
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Friendly service Promptly turnaround
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Very pleased with how smoothly my car purchase went. I found the car on line and reserved this. Once at the garage they gave me plenty of time to review the car and go for a test drive. Once satisfied the sales process took less than an hour including organising the finance. Really friendly staff, showroom was very clean and they offered tea or coff... [Read More]
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Very helpful staff and didn't feel pressured when browsing the cars. When we decided on one service was excellent. Would recommend Motorpoint to anyone looking for a car.
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Easy to sort out a new car to me
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Fantastic from start to finish
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Excellent customer service
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Submitted on: Thu Jul 16 2026
Decided to buy a new car and went in to the Ipswich store ,was net by a lovely man called Cameron who helped us whilst we were looking ,and then after deciding on one in another Motorpoint store which we saw online. Cameron was so helpful and had it sent to the Ipswich store where we then brought it .Loved the car so really happy and the service we were ... [Read More]
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