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A Motorpoint customer being shown her new car by a member of staff

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

Submitted on: Tue Mar 12 2024

It was great to look over the cars on our own without any pressure or hard sales so we could make the decision to purchase. The staff were there to answer questions, and the large office was very clean and relaxing. It was a quick and easy purchase. The staff were very polite and helpful. They have lovely clean cars at a great price too. I would definitel... [Read More]

Reviewed on:

(5 out of 5)

Great service and experience at Motorpoint for me and my partner when we bought our new car. Lewis was a great sales man too

Reviewed on:

(5 out of 5)

great experience after a very poor one at another garage! love our new car thanks Ian for making it a smooth process

Reviewed on:

(5 out of 5)

I couldn’t fault it from start to finish , I found the vehicle made my enquiry and was dealt with immaculately. Was updated regularly and on the day of collection treated so well. The whole car buying journey was easy 10/10 for the guys

Reviewed on:

(5 out of 5)

I was given time to look around and wasn’t harassed by the salesperson.Was allowed to look around every vehicle I liked,if I had any questions they were always available and helpful.

Reviewed on:

(4 out of 5)

Didn't feel pressured at all by the sales men

Reviewed on:

(5 out of 5)

Fast efficient transaction and my salesman was very helpful and knowledgeable I would recomend my local branch to others

Reviewed on:

(5 out of 5)

Corey and Dean have given us outstanding customer service. We had a cracked windscreen which was a real issue for us as you can understand. We picked the car up with it but as it was raining so much it was very hard to see. Dean sorted this within a few days after Corey pointed us in his direction. Well done to them both, it was lovely to get this high l... [Read More]

Reviewed on:

(5 out of 5)

Andreas was very polite, very methodical in how he dealt with us. True to his word. Sorted everything out and made collecting our car simple.

Reviewed on:

(5 out of 5)

Good service and friendly staff

Reviewed on:

(4 out of 5)

Excellent service and kept updated at all times. Staff work with you

Reviewed on:

(5 out of 5)

Good sales man called Steve very good and helpful in every way ,and very pleased with the car

Reviewed on:

(5 out of 5)

Easy to deal,with no pressure put on us.

Reviewed on:

(4 out of 5)

Submitted on: Mon Mar 11 2024

Very professional staff, extremely helpful, a pleasant environment at the showroom and a good choice of cars.

Reviewed on:

(5 out of 5)

We received fantastic service from Motorpoint. Ryan did a great job with sale and was very informative and helpful. Motorpoint made the car buying process really easy. New car is fantastic and we received a fair valuation on the trade in.

Reviewed on:

(5 out of 5)

Great service from Brandon White. Helped me find a car that I fell in love with. Got me a great price for my part ex & also went above and beyond as I wanted to get my dad to come down and give it the once over too and was also waiting for a V5 to come back when I took my private reg off - Brandon kept in touch with me while I waited & As soon as it arriv... [Read More]

Reviewed on:

(5 out of 5)