Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Dec 09 2025
Excellent service from motorpoint. There was only one thing I was not happy about was the fact they would not make up a set of private plates as I had changed them.
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Great guys to deal with
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Really impressed with how friendly and helpful the staff were, together with an excellent choice of cars. Thanks particularly to Matthew who dealt with us. We will definitely return there again in the future.
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Very happy with whole experience
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Edwin made every aspect easy, there was no pressure on anything which was greatly appreciated.
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This is my 3 car from Motorpoint Newport Always great service very smooth transition. Also Nick Gill in the Derby office was great to deal excellent at his job.
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Quality cars at competitive prices. Hassle free experience with informative answers to my questions. Would happily purchase again from Motorpoint
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Another great purchase from Motorpoint. No hassle with the change over. Rebecca & staff were polite & professional. Vehicle was as described & great value for P/X, better than other companies. This is our 4th vehicle from Motorpoint & would recommend.
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The sales team were not pushing you for a sale but were on hand if you needed anything.
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All people I dealt with were friendly. They could have had more knowledge on the car I was buying and the test drive was short.
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Great experience, very helpful and not pushing us in any way ,left us to walk around and view the vehicles in peace but were around if we needed any advice. Great customer service .
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Submitted on: Mon Dec 08 2025
Really easy process , great to deal with happy with my van
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Quick and efficient when buying my recent car. Overall very happy with the service
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Good communion site good, no hassle from sales staff
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The salesperson was very informative, polite and friendly. The whole transaction was very easy and we were supported throughout. A follow up query to customer care services was also resolved very efficiently and to my complete satisfaction . Well done Edinburgh Motorpoint .
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No pressure sales, choice of vehicle, easy navigation of after sales, concise details of purchase.
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apart from the cold staff where welcoming very friendly and very helpful plus informative and the hot chocolate was good
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