Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Apr 27 2026
Good customer service, decent part exchange, good quality cars for sale and good post sales service. Not many car supermarkets or garages offer this but Castleford Motorpoint did.
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Very helpful staff (Rhys) . Didn't see the car that I had intended to test drive ( it was in Widnes 🫣) Came away with a beautiful car however . The 'form filling ' appears to have been simplified , which is great. This will be my 3rd car from Motorpoint .
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Great experience, Kurt was very helpfull, no time wasting or pressure
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Lucas was extremely helpful
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salesman (Geoff) really listened to my requirements
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Tristan the sales person was very patient with myself went through every detail. Very understanding , he should be promoted very nice man
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Very professional and very helpful
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A very good experience. Sion was very informative and helpful. Nothing was too much trouble for him. All staff very welcoming and would recommend to others to go there if they are interested in buying a car.
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Great salesman, sensible negotiation.
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Very helpful sales assistant couldnt do enough to help
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They were very helpful in finding the right car
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A straight forward buying process. The car was presented well and the damage I identified was well repaired before collection. The customer service team were prompt and helpful in this regard. There was no negotiation on the price, but from my own research, I already knew the car was the cheapest around for the age, spec and mileage. My only comment is ... [Read More]
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The vehicles were in great condition although tyre sealant tool missing from the BMW the staff were helpful and professional the purchase process was painless ,We have purchased from Motorpoint previously and found the company well suits our requirements
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From start to finish i was welcome and the paperwork was completed were wal.
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Great customer service, no pressure everyone we came into contact with were informative and welcoming
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Motorpoint helped make the purchase of my new vehicle stress free. This was the first time I’ve ever had contact with this company. All of the staff were very friendly and went above and beyond to sort everything out from the moment I walked through the door to leaving in my new car. It was a really great shopping experience. Would definitely recommend. I... [Read More]
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Told them what car i wanted .and within a week picked my new car up no hassle
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Submitted on: Sun Apr 26 2026
I literally found the car on their website on Thursday ..viewed it on the following Monday..was very pleased with it. Everything was sorted within a couple of hours and I was driving it home the same day. 😊
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Great experience so far!
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