Customer Testimonials
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Feefo, the independent review site, after they’ve purchased their car from the UK’s leading car supermarket.
Professional, helpful, relatable, not pressured. Very good customer service from Joshua and team Beautiful car no mechanical or electrical issues. Easy to understand servicingReviewed on: 17 August 2017Vehicle: Vauxhall Corsa (1.4 Ecoflex Sri 5Dr)
Everything went smoothly from the time I selected the car up to collection. Paperwork was very straightforward and was handled very quickly. My Motorpoint contacts were Mr Sunny Patara at Derby office and Mr Aidan Flanagan in Burnley. I received excellent service from both... [Read More]Reviewed on: 17 August 2017
If you already know the the make and spec of the vehicle you want!!! a quick test drive to make sure everything is in order you can then drive the car away within a couple of hours quick,easy, simple, Had the car for two weeks it's a pleasure to drive, holds the road... [Read More]Reviewed on: 17 August 2017Vehicle: Mazda 3 (2.0 Se-L Nav 5Dr)
Brilliant service. Very friendly and helpful. Best car I've owned. Stylish, rapid albeit thirsty.Reviewed on: 16 August 2017Vehicle: Kia Ceed (1.0T Gdi Isg Gt-Line 5Dr)
I used Motor point as they have a huge selection of cars and the sales team do not bother you or hassle you, the sales team are very polite and well mannered cant fault them will be using again It is a great family car bigger than my Fiat 500Reviewed on: 16 August 2017
First time buying from motorpoint and would thoroughly recommend them. The whole process was very slick Great compact estate with good mpg, cheap tax, and low running costs plus it drives and handles nice too due to its overall low kerb weight.Reviewed on: 16 August 2017
The service was great, I was left alone until I wanted some assistance. They could not be more helpful, i test drove a couple of cars and the one I wanted was at another site, I was asked if they wanted to transport the car to their site, I decided to drive out and see the car the... [Read More]Reviewed on: 16 August 2017
Excellent hassle free service from beginning to end. No hard sales pitch. Polite and professional staff. Would thoroughly recommend Great car. Very happy with my purchaseReviewed on: 16 August 2017Vehicle: Bmw X1 (Sdrive 18D Se 5Dr)
I found the experience very straight forward and with clear communication. I will definitely us the service again. Raj Kumar of Motorpoint provided excellent customer service. Very satisfied with my purchase.Reviewed on: 16 August 2017
Good experience-no problems at all.straightforward way to buy a car Great first car choice -happy with purchaseReviewed on: 15 August 2017Vehicle: Toyota Aygo (1.0 Vvt-I X-Pure 5Dr)
I would recommend motorpoint to anyone. This is the second car I have purchased from them. The customer service from the sales team was fantastic, left to wander, no "pitch", can have as many keys as you like to look in cars. I was given great advice about what car... [Read More]Reviewed on: 15 August 2017
Very helpfull and knowledgeble staff Just getting use to all the featuresReviewed on: 15 August 2017
Very good customer service, not pushy in any way. Gave me all the information and choice of what I wanted to do. Love my new car, very happy with my purchase.Reviewed on: 15 August 2017Vehicle: Vauxhall Corsa (1.4 Ecoflex Sri 5Dr)
Excellent service, would recommend. Very Happy with my purchaseReviewed on: 15 August 2017
jack the salesman was very friendly and helpful, not at all pushyReviewed on: 15 August 2017Vehicle: Ford Focus (1.6 85 Studio 5Dr)
Liam the salesman was extremely helpful and friendly. Delighted. Happy with the vehicle.Reviewed on: 15 August 2017Vehicle: Vauxhall Corsa (1.2 Sri 5Dr)
I have recommended them and would consider buying from them again. We were well looked after form when we went through. Excellent hospitality from Darren with drink and bacon sandwich. The collection went really smooth with James and all staff through out were friendly , helpful and... [Read More]Reviewed on: 15 August 2017
Excellent Only had for 2 Weeks but all seems fineReviewed on: 14 August 2017
Bought online so didn't deal with the showroom sales staff .. The trade in and payment of the transaction was good use of telephone and internet to tax and insure . Professional competent hand over . 30 miles on clock not much to say .. A really good saving on newReviewed on: 14 August 2017Vehicle: Audi Q3 (2.0 Tdi Se 5Dr)
Very good and quick service Quick service with the docsReviewed on: 14 August 2017Vehicle: Bmw M4 (M4 2Dr Dct [Hk] [Sunroof])
Motorpoint in Glasgow was a great experience for me and my family. Gavin the salesman was very helpful and professional. Nothing was a problem even when my son wanted the key's to nearly every car. I would highly recommend Motorpoint to friends and family.Reviewed on: 14 August 2017Vehicle: Volkswagen Passat (1.6 Tdi S 5Dr)
Very good customer service. Would recommend to others. I love my new car, it looks brand new and drives perfectly. Everything I want in a car.Reviewed on: 14 August 2017
Excellent from start to finish Gerry Doyle sorted everything for me and got me the deal I wanted. Was in constant contact keeping me updated on the car details until it was delivered. Colin bone sorted the finance and explained everything to me so I knew the details exactly.Reviewed on: 14 August 2017
Andy was professional and courteous throughout. All the staff members we dealt with simply did their jobs. It was the exact car we wanted.Reviewed on: 14 August 2017
Just a curteous knowledgable and excellent team of people. Big thanks to Chris Johnson at the call centre who sorted everything and got the ball moving. He kept me informed and upto date with the movement of the car from Derby to Burnley and answered all my queries professionally... [Read More]Reviewed on: 14 August 2017Vehicle: Vauxhall Mokka X (1.6I Active 5Dr)
car ready on time no hassles or problems...helpful staff beautiful car...saved £3k from identical model price at main dealerReviewed on: 14 August 2017
Excellent service from salesman to customer service advisor on collection of our vehicle. Very professional staff, spotless area and spotless cars. Richard Cadman was very informative and pleasant to deal with and B array Dutson salesman was not at all pushy and was patient and... [Read More]Reviewed on: 14 August 2017
Efficient and friendly service. Good value , very well presented vehicle.Reviewed on: 14 August 2017
The sales team went out of their way to ensure I bought the car I preferred. Excellent service and a great result ! Did my homework and found the car I wanted.Reviewed on: 14 August 2017
Brilliant service! Matthew gave me plenty of options, friendly guy and worked around me! Couldn't ask for better and Lewis on the customer service team made signing the papers as painless as possible! Also rang me as I was clumsy enough to leave my bag 😂 Love my new... [Read More]Reviewed on: 14 August 2017Vehicle: Ford Fiesta (1.25 82 Zetec 3Dr)
I had a problem and they moved to sort it out immediately. When they couldn't resolve it, they arranged a courtesy car and booked mine into Vauxhall dealership. Hopefully it will return fully sortedReviewed on: 14 August 2017
from start to finish this is the service you would want from everywhere you shop,this is the second time we have purchased a vehicle from motor-point (Peterborough) & would use them again. lovely clean car, only fault is no hand-book as it is allthese days, ... [Read More] Reviewed on: 14 August 2017
I would recommend Motorpoint to friends & family because their service was friendly,polite and efficient. Everything was ready when we arrived to view the vehicle, Gina who helped us was helpful but not pushy and gave us all the time we needed to decide. All of the paperwork was... [Read More]Reviewed on: 14 August 2017
Good choice of vehicles. Pricing and other vehicle details well displayed. Excellent service by salesman and subsequent staff to completion of sale. Very enjoyable drive and meets all our requirements.Reviewed on: 14 August 2017
After searching endlessly for a new car, I visited Motorpoint in Burnley. I have to say that we received excellent service from the moment we walked through the door! The receptionist was very pleasant and helpful. The representative, Kevin was an absolute star! He was very... [Read More]Reviewed on: 14 August 2017Vehicle: Vauxhall Corsa (1.4 Se 5Dr Auto)
Our advisor was absolutely fantastic! There was absolutely no pressure whatsoever and he left us to look around the car at our own leisure. Highly informative! Couldn't recommend Motorpoint highly enough!Reviewed on: 14 August 2017
total good service verry pleased with the car no problemsReviewed on: 14 August 2017
Polite and helpful staff with no pressure to buy. Very clean and smooth car, very pleased with it.Reviewed on: 14 August 2017
Great service, quick and efficient, could not fault customer service outstanding. Sorted out paperwork and trade-in deal very easily. Very pleased with the outcome.Reviewed on: 14 August 2017Vehicle: Vauxhall Corsa (1.4 Ecoflex Se 5Dr)
We are a returning customer. The service this time was as good as previous. There was no pressure, we were allowed to take our time looking at the cars we were interested in. We were offered a fair price for our trade in vehicle once we had decided on what car we were going to buy.... [Read More]Reviewed on: 14 August 2017
The finance representative, who we dealt with on Monday 31st, was extremely efficient at his job. He had to give us a trial in the car as we hadn't been offered it when we initially paid the deposit for the car. Then we had a problem with our debit card and he dealt with that too. He... [Read More]Reviewed on: 14 August 2017
The salesman Matt (Burnley store) was great- he answered all my questions but wasn't pushy. Would buy from motorpoint againReviewed on: 14 August 2017Vehicle: Vauxhall Corsa (1.4 Se 5Dr Auto)
I recently purchased a Vauxhall Corsa for my girlfriend from the Derby location and from every point of contact with Motorpoint, from telephone calls to visiting the site and dealing with receptionists and sales person there, they made buying a car so easy and the quality of customer... [Read More]Reviewed on: 14 August 2017
Amazing 5 star service. Went the extra mile for example giving me phone calls to update me when they were having technical issues. Thank you!Reviewed on: 14 August 2017Vehicle: Bmw 2 Series (218I Se 2Dr [Nav])
Fantastic service, exceptionally pleased with Kay who sold us our car. Also small problem with computer in car called in on the off chance and it was resolved within 15 mins Wonderful service and after care Would recomend motor point to all our family and friendsReviewed on: 14 August 2017
Good customer service Lovely car, in excellent conditionReviewed on: 14 August 2017
We both thought that buying a car from motorpoint was a very good experience. We found that the staff were extremely helpful and had good knowledge of their cars,which we found helpful in making our choice. We were deliberating between three cars but felt that there was no pressure... [Read More]Reviewed on: 14 August 2017
went in to buy a car staff were very easy to talk to and knew what they were doing came out about an hour later having bought a car the one problem we had was trying to pay for the car all the bank details and addresses were wrong couldn't use bank transfer we were... [Read More]Reviewed on: 14 August 2017
Curtoeus,professional and easy to work with! Excellent car to look at and drive,everything that I expected from an audi!Reviewed on: 14 August 2017
Brought the car I wanted without hassle fantastic service very quick process. Very happy with my purchase Very happy with my purchase fantastic carReviewed on: 14 August 2017
I was able to choose a fab little car and drive him home on the same day. The service was excellent (not too pushy), there was a huge amount of choice and the salesman (Ivo) was delightful. I LOVE my little C1, he is AWESOME.Reviewed on: 14 August 2017Vehicle: Citroen C1 (1.0 Vti Feel 3Dr)
excellent well pleased with all the staff all very friendly. Happy and satisfied if one slight complaint could have added abit more fuel just managed to get home to filling stationReviewed on: 14 August 2017
Nice and friendly,I felt relaxed and not pushed into buyingReviewed on: 14 August 2017
Excellent service. I would strongly recommend motorpoint to everyone I know.Reviewed on: 14 August 2017Vehicle: Ford Fiesta (1.25 82 Zetec 3Dr)
This is the second vehicle we have purchased from motorpoint in Newport , having had great service the first time we returned and the service was first class from viewing the car until the time we picked it up Only had the car a few weeks but at the moment all fineReviewed on: 14 August 2017
Excellent throughout. We received a friendly greeting on arrival from Jason and when it came to selecting a vehicle, Ryan made us feel at home during the actual sales process. Two very promising salesmen. There was no pressure, simply very professional customer service. They are... [Read More]Reviewed on: 14 August 2017Vehicle: Vauxhall Corsa (1.4 Ecoflex Se 5Dr)
Good service no problems in and out in about an hour and a half would go back again and recommend to friends. Clean and tidy no problems have done 1000 plus.Reviewed on: 14 August 2017
