Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Mar 23 2025
Very professional staff after a terrible experience at another car supermarket i was made to feel welcome
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Motorpoint made buying a used car an “absolute walk in the park “ Thankyou to all your staff who put both my wife and I at ease. There was no pressure to make rush decisions they would rather us walk away than be unhappy. We purchased a 4 year old Volvo XC40 with just 13500 miles on the clock!! in excellent condition both inside and out. The price we got ... [Read More]
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Submitted on: Sat Mar 22 2025
It was such a pleasant change to be able to look around without be hassled . I found a car I liked at a good price and couldn’t have been happier with the service I received. I would not hesitate to recommend motorpoint to friends and family. Thank you Chris and team.
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Submitted on: Thu Mar 20 2025
Visited Motorpoint with my daughter in view to her getting a new car, was greeted by Finn who was very polite and allowed us to view all the cars. He was very professional and friendly as was Charlie, brilliant team work. My daughter didn’t buy one unfortunately but I was confident enough to go down next day on my own and Wesley found me a Jeep that was i... [Read More]
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Very attentive customer service
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Submitted on: Tue Mar 18 2025
Felt comfortable dealing with Motorpoint from the moment we arrived to look at a car. They come across as a very professional organisation and Naveed was excellent in taking us through the process, including options for part exchange etc. Have to admit I've always been sceptical of trusting the car sales business but have to say Motorpoint have changed my... [Read More]
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Just exchanged and bought another vehicle through MotorPoint at Maidstone who were all extremely helpful, efficient, not pushy, made us feel welcome and comfortable, thanks to Sally and Chris we had a great experience. All staff were welcoming though, we would definitely recommend
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Submitted on: Sun Mar 16 2025
Visited spoke with marchin he was extremely professional helpful and was a great sales man Would recommend thank you matchin Car purchased the same day
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Brilliant Service! From entering Motorpoint Burnley until the minute we left we had a great experience. The staff member who dealt with us was friendly, polite and knowledgeable. Mr RM made the whole process of buying a car very smooth and bent over backwards to ensure we got a great deal. We would recommend Motorpoint to anyone looking for a great car an... [Read More]
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Submitted on: Sat Mar 15 2025
Collected a car from Motorpoint yesterday at Castleford which had been brought for us from Minehead. We dealt with Chris Johnson at Motorpoint and we have never been told about a better deal on a different car before. Well done Chris and thank you. We love the car and it is exactly as Chris described. Never were we given the ‘hard sell’ but Chris listened... [Read More]
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Tina at Motorpoint Maidstone was very helpful and kind when I exchanged my car following a bereavement. It was massively appreciated, thank you Tina.
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We bought and sold our Cars at MOTORPOINT Widnes recently. Denise ,Faz and I would like to thank you for a friendly FIVE STAR service provided from the outset. We’d also like to thank all the Staff,Managers Lyndsey and John and Jack at Motorpoint Widnes who were extremely understanding and very helpful indeed. We were always treated with lots of smile... [Read More]
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Decided it was time to part ways with our 2013 1 Series. Motorpoint offered the best trade-in price by a country mile. Spotted a lovely Astra 1.6T 200 VX-Line and immediately set the ball rolling. I got a solid valuation of my part ex over the phone and purchased the car. Pretty standard experience up until this point but what set Motorpoint apart was tha... [Read More]
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Submitted on: Fri Mar 14 2025
A massive thank you to Laura at Stockton. I normally hate going car shopping because of the pressure the sales people put on you. From walking into the show room to purchasing my new car was a totally different experience. No pressure at all, Laura was there to answer any questions we had and made buying the car a whole different experience. So much so m... [Read More]
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Submitted on: Thu Mar 13 2025
We went to Motorpoint in Stockton on Tees to have a look at their cars. We were greeted by a lovely bubbly girl who welcomed us in and said if we found anything we liked she would get the keys for us. If we liked something but would like a different colour they could get it for us No pushy Sales people. Lovely Showroom. A Coffee Bar where we had a ... [Read More]
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