Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Mar 01 2026
Great value and service as usual
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Megan sales person at birltey was fantastic
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Representative very helpful and efficient
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Louis was very good - well-informed, engaging and patient.
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Helpful attentive staff. No upsell. Quick turn around. That's all I need really when I buy a new car. I don't want to be hassled I want to identify the car I want and do what's needed to be able to drive away in it. Mototpoint helped me do that without all the additional "faff"
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The professional and very personable manner of Davis Walls, our Sales Person.David took time with us to make sure we understood the process.He was very respectful and allowed us time on our own to inspect the vehicle and talk privately. The car had to have the tax changed and David did this for us.We didn't have to do anything.He talked us through the la... [Read More]
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Newport Motorpoint is only place we go for cars. They are excellent & great sales team. I cannot recommend them highly enough. Dont go anywhere else just head straight for nearest Motorpoint
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Very straightforward - helpful staff
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Very smooth process
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Motorpoint Burnley. 24 March 2026 A very professional encounter with two employees, one named Blake, who both helped make the part exchange easy and pleasant. They are both a credit to the organisation and based on this experience I will recommend Motorpoint
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First class in every way. 5 star service
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Everything great until handover then it got tricky but I guess not Motorpoint fault it's ridiculous paying things when you have to do 3 card payments because of set limits on spending
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Made it so easy and stress free to buy a car . Staff friendly and helpful would totally recommend buying a car from you
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Submitted on: Sat Feb 28 2026
Helpful sales person , Dan Tasker. Not "pushy" at all. Polite and patient
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I purchased a new van from Motorpoint at a fantastic price a had to travel but it was definitely worth it. The young sales guy l dealt with was very polite I would definitely buy again from this company.
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Fantastic experience. I wasn’t surprised though as this was not my first dealing with Motor Point. Staff were amazing starting with Gianluca who went above and beyond to source out for me the vehicle that I wanted. Then on collection day both Oliver and Helena were both fantastic in making the experience as smooth as possible. All three are a credit to th... [Read More]
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The customer service provided by Raees at motorpoint Stockton was excellent. Couldn’t have wished for an easier car purchase experience. Regards the Blades family.
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From browsing cars to buying was great experience jack Lester very helpful and pleasant not pushy at all. Jade who dealt with when collecting car very helpful and pleasant both great to deal with.
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Welcoming staff who were very helpful in every way .
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