Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Feb 27 2026
Experience was great and stress-free. Matthew Smith was brilliant with his advice and help. Really good employee
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Joe Helliwell was an awesome attentative salesman who went above and beyond when helping me find my new car, very professional.
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Very personable staff. Willingness to help. I had my very ill father who was with me and both Logan & Finn were patient with him which meant a lot to my/our overall experience .
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Submitted on: Thu Feb 26 2026
Tom Cushing one of your Sales people was amazing. Patient, nothing was too much trouble, polite, chatty and generally a really lovely young man. Above all not pushy and impatient. It was a pleasure buying my car which I am delighted with. Thanks Tom
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The service we received was second to none Kaylum went the extra mile in finding the vehicle which was right for us and at the right price. In the whole process there was no hard sell which often happens at other companies, in all it was a pleasant experience
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Great place, great staff
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Saw a car, spoke to knowledgeable people and drove away in 24 hours Happy 😃 Thanks Jac & Oliver 🤩
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Always excellent service
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Very good range of affordable used cars at competitive prices. Excellent customer service from Connor who answered all my questions very patiently and had a reassuring and polite manner. The whole buying process was extremely quick and easy. Highly recommend Motorpoint to anyone.
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Great selection of well-priced vehicles, plenty of knowledgeable and friendly staff, pleasant environment, and an overall fantastic experience from beginning to end.
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They were friendly, helpful and didnt push for a sale which was refreshing.
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Recently financed a new car with motor point as my current car’s finance was coming to an end, first time i’ve been to motor point but what can i say but thank you to how helpful everyone was, they have a huge variety of cars available to choose from, im on a PCP finance but wanted to move to a HP finance and they made that transition flawless, the purcha... [Read More]
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Great service
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Great efficient service. Good prices. Glasgow branch staff lovely and friendly. Manager was really nice and helpful as well.
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Just really smooth , trouble free experience . Car had to be transported from another site . And actually arrived 3 days earlier than expected which was a nice surprise .
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Adam was fantastic and listened to what I was looking for. Communication as great and handover was a dream
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Submitted on: Wed Feb 25 2026
The handover was simple and effortless. My wife loves the car, it was valeted and looked spotless in and out. Great experience overall and could not be more happier with the team.
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Recently bought a car from the Manchester branch, i was able to browse at ease with no pressure or hard sell. Abdul dealt with the sale, he was attentive, helpful, freindly and professional throughout the whole process. Ryan was also a great support in the smooth process. Great company, wouldnt hesitate to return and would highly reccommend!
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