Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Jul 11 2025
Our experience was excellent, Edwin was very helpful and friendly. The system is seamless and relaxed, there was no pressure, just a great service.
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Very professional service, concluding in a seamless transaction.... Recommended..
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Buying a car made easy. Helpful and friendly staff, with simple on-line follow up and step by step instructions. Nothing to fault!!
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Submitted on: Thu Jul 10 2025
Friendly patient and well explained
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It was excellent,the staff helped with everything I need help with this is my third vehicle off motorpoint. I to tell friends and family to go to motorpoint thank you ..
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Good points: Great that you can look in a car without any pushy salesmen annoying you. Good you can take a car out for a test drive without any salesmen joining you. Pretty good purchasing process. Had an issue with aircon which was rectified reactively easy by Kwik fit with Motorpoint picking up the bill. Could be improved: Trying to phone back to your ... [Read More]
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From walking in I was made welcome and then left to look round with no pressure. When I purchased my car it was easy process.
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Just the ease of my selection,and how quickly my application went through.they even payed off my remaining finance on the car,which left me with equity to pay a deposit. 100%customer Satisfaction.
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A good service all round after a few issues I created.
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The staff are friendly and helpful not pushing at all leave you to your own devices which is rare thing in car sales I will definitely going back Well done Motorpoint 👍
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Prompt service very thorough and hassle free.
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Helpful staff which made it a great experience 👍
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This is the second time I’ve bought from Motorpoint - relaxed, no pressure and always very polite. If you want a nearly new/low mileage car I don’t think there’s anywhere better.
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Vinnie and Katie - Great job! Patient, helpful, and no hussle. Everything was smooth easy, and fairly priced.
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Great location and facilities. Excellent sales team especially Geoff. Very thorough process - car I bought was immaculately prepared. Very fair price for part exchange vehicle.
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Submitted on: Wed Jul 09 2025
Got a lot of help made deal easy for me
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very helpful staff
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Friendly done everything possible helpful Car was not ready at collection time
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Friendly helpful staff
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Fantastic service no fuss .sales person Rob excellent 👏
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