Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Jul 17 2026
Motorpoint offer a simple sales process. The Staff were friendly, helpful and fair in the discussions about the vehicle. My final valuation was reduced slightly but this was explained well and was an acceptable deduction.
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Great customer service, within 24 hours we took our new car home and exchanged our current one. Nothing was a hassle and Charlie was very efficient and friendly. Thank you
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Friendly service Promptly turnaround
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Very pleased with how smoothly my car purchase went. I found the car on line and reserved this. Once at the garage they gave me plenty of time to review the car and go for a test drive. Once satisfied the sales process took less than an hour including organising the finance. Really friendly staff, showroom was very clean and they offered tea or coff... [Read More]
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Very helpful staff and didn't feel pressured when browsing the cars. When we decided on one service was excellent. Would recommend Motorpoint to anyone looking for a car.
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Easy to sort out a new car to me
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Fantastic from start to finish
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Excellent customer service
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Submitted on: Thu Jul 16 2026
Decided to buy a new car and went in to the Ipswich store ,was net by a lovely man called Cameron who helped us whilst we were looking ,and then after deciding on one in another Motorpoint store which we saw online. Cameron was so helpful and had it sent to the Ipswich store where we then brought it .Loved the car so really happy and the service we were ... [Read More]
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Great price and service
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Choice of vehicles available
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Quality cars, quality service
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We arrived at motorpoint, they were friendly and so helpful but also gave us our time to look around the cars. Savannah was really helpful and very professional with our purchase of our car..Other team members also were happy to help with anything too. Will not hesitate to come back.
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Bailey C was extremely helpful, efficient and knowledgeable. He did everything he could to help us find our next car. He made sure the process ran as smoothly as possible and that all our requirements were met.
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This is the only place I'll go to purchase my cars. The service is excellent, staff are knowledgeable and accommodating. I wanted the car checking by a mechanic, they allowed this, when you're spending so much money this is reassuring. I test drove, went home to sort insurance etc and collected my car all within a 3 hours. It was a cash buy, but everythi... [Read More]
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