Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Jul 08 2026
So appreciative for the whole service from George, from the moment i walked through the door. He was super friendly & did all he could to help. I ended up having an issue with getting a car delivered but he was trying everything from his side to keep me satisfied and keep me up to date. Super grateful for his help
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Reece was very polite, informative and helpful throughout the process. Thank you
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Micheal was most helpful throughout the buying process, & so far we are happy with the two Peugeot cars
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Good customer service no hassle
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Excellent customer service
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Fantastic service from start to finish, from the first person we spoke to to the last.
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Purchased our 3rd car from Sheffield Motorpoint. A pleasant experience provided by Adam. We had a few issues on collection that required attention. Donna and Adam promptly dealt with these and resolved.
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Submitted on: Tue Jul 07 2026
Excellent service overall Very helpful salesperson. Only thing that was frustrating was poor communication following visit to Motorpoint when I spoke to member of staff with a query on same day of visit and asked to speak to salesperson and was told they would pass message on and call me back but that didn’t happen Again Motorpoint rang on 3 separate oc... [Read More]
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We couldn’t be more pleased with the customer service we received when purchasing our new car today. We were helped and advised by Ashton Nuttall. Nothing seemed too much trouble for him . He was very helpful, knowledgeable and professional throughout . He also gave us plenty of space to be able to browse the huge selection of cars. At not point did we fe... [Read More]
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very helpful and friendly staff.
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Really helpful helped with all my queries brought forward my day of collection great customer service
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chloe was an absolute treasure. She was patient answered all our questions. lovely and friendly approachable, yep five star rating from us.
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Ryan, the most helpful guy in the store. I was after a performance car and he was able to provide me one also told me ways to get rid of my old car really appreciate it.
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This is our 4th car from Motorpoint the service we received was Excellent from trade in to completion of our new car No pressure from anyone just good Professional Advice In fact of our friends have bought new cars
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Staff was really helpful, pleasant. Pricing was competitive Good service.
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Salesman, Alex very helpful and knowledgeable about the car
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Great communication throughout the part exchange and purchase of new car. Staff at the store were professional and well informed. The price for a 3 year old used car was the best I found and they transfered the car from another Motorpoint at a reasonable extra charge. Very happy with the service.
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Great help listening to desire. Good hassle free part exchange. Prompt attention you sort out minor concern
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Perfect service from beginning to end. I've never bought a car like this before having always gone to a traditional showroom, but never again. From the people on the phones to the team in Edinburgh I really couldn't fault them and drove away in a new car. outstanding service ... Give it a go
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