Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Nov 15 2026
Im a very indecisive person, all of the staff we spoke to at motorpoint were very friendly and helpful whilst we made our decision on our new car. Would recommend giving them a visit if your thinking of buying a new car
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Staff was very helpful and respectful
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Great choice of cars and very organised service. Staff all very knowledgable and helpful
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The sales people we dealt with were really helpful.
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Submitted on: Sat Nov 14 2026
Welcoming, patient and efficient.
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Exceptional from start to finish with Reece who looked after us an absolute delight, professional , personable and really genuine. Delighted with my car also along with the add ons all being exactly what I wanted…thank you.
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I was greeted by a friendly, smartly dressed approachable person, Matthew Ainsworth, who who listened to my requirements and gave me good advice, leaving me confident with my choices. He also was very knowledgeable of the other products available to me.He made the sale and vehicle tax purchase run smoothly and stress free. I have bought vehicles from Moto... [Read More]
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Rash greeted us on arrival, he was polite, professional and very knowledgeable. We came back to him with our choices, there was no pressure from him. We made our choice and the car is now on our driveway. We are very pleased. Keep up the excellent work Rash, you are an asset and a credit to Motorpoint. Would definitely recommend!
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Seamless from arrival to driving away with a new car! Insurance & tax sorted. Test drive completed. Hot drinks & a biscuit too!
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Newport branch excellent in every way
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They do what the advert says they effectively sell cars.
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Ones agen Grant twigg has found me a great car. He's a credit to the company. He makes my experience of buying a car from Motorpoint. A very good one. Cheers grant top man 👌🏼👍🏼
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All good many thanks
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Great service. We were served by Ryan McKnight. He was great and very patient with us, answered all our questions and was really helpful and friendly. I couldn’t believe how quick and efficient the whole process was.
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From the initial enquiry to actually collecting the vehicle the process had been very professional. I had a query that I emailed Tyler on a Sunday evening not expecting a reply until Monday but he responded straight away. Very impressive
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Really great staff. Ease of purchase and I have trust in the quality of the service and the vehicle I have purchased. I also trust and have confidence in the of the part exchange service I received for my old car
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Good value and great customer service.
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