Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon May 11 2026
Fantastic company selling quality cars at fair prices. Website provides comprehensive information and as many online processing possibilities as any customer would require. Also had an excellent experience in the showroom with the consultant (Dylan) who could not have been more helpful or professional. Thoroughly recommend starting with Motorpoint wh... [Read More]
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Buying a new car was done in a very pleasant and effective manner.
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We originally booked to view a car at your Sheffield Branch but found a car we liked at Peterborough. It was all sorted out and our deposit moved across. The staff were very helpful and friendly.
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The salesman was friendly and made my experience a good one
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I was greeted by Charlie Newton who was extremely helpful and assisted me in obtaining the vehicle i wanted. I had also asked him to ensure that the seats were cleaned which he did straight away. I have bought from motorpoint previously and will come back when I need to change my car in the future, they're a great company to deal with and very competitiv... [Read More]
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Motor Point Newport Sales assistant Michael Cummings was very patient and helpful with the part exchange of our vehicle and the purchasing of new one, very professional though made you feel at ease. Only issue is that we are still awaiting the spare key that was being sent from head office to Newport and still awaiting notification from Newport
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Friendly staff and professional setup. Purchase made easy and straight forward. Have recommended to my friends.
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All staff especially Shane and Dillon were extremely helpful in advising and guiding us through and up to the point of purchase.
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George was excellent throughout our buying process. Good communication and helpful in settling odour eventual choice. The only downside was that we made two requests on pricing. His boss said no to both. But then they asked us to pay before the end of the month to boost their figures. So no give and take, just......... [Read More]
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Sale was well exicuted
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Very happy with the car exchange - all well so well and everyone we dealt with was patient and polite - have purchased cars in the past and would always go with Motorpoint
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Excellent customer service. Very easy to purchase our new vehicle and finance. Our second car from Motorpoint and won’t be our last!
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Friendly customer service and I couldn’t be happier with my first car.
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I was very nervous when purchasing the vehicle as I had a bad experience in purchasing a vehicle from another company. But the staff at motor point Maidstone were very attentive and professional and assured me that if I had any questions or concerns after taking the vehicle that they would be there to help. I am Very happy that I purchased a vehicle from ... [Read More]
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Submitted on: Sun May 10 2026
Good service, knowledgeable staff. Also very patient while we got the finance / paperwork sorted. Really like my new car too.
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Great all round information provided and very friendly staff any questions you had they would easily answer them(Derby branch)
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Really enjoyed my visit to the showroom in Newport. Excellent service provided to me by Michael, he went the extra mile to ensure I was comfortable to drive away with a new automatic car as I had never driven one before. Thank you for the caring attitude shown.
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sell team was helpfull and was knowledgeable, answering all my questions and giving me time to think about my choices. The only disapointment was the standard of the valet inside the car even though they was given 3 days between purchase and me picking it up
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