Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Jul 01 2026
We had to go back the next day to collect the vehicle as it was not taxed. (It was a Sunday)
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Submitted on: Tue Jun 30 2026
Amazing from start to finish. Popped in to “look” at a car I’d seen online arranged a test drive the next day. Fin was a fabulous co pilot on my test drive super chatty and brilliant at his job! Chris was also absolutely fantastic explained everything to me from start to finish went above and beyond to make sure everything was correct, allowed me time t... [Read More]
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Lovely staff, great service. Kind, patient, friendly.
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Motorpoint staff made the whole process of part exchange as stress free as it can be. They were partcularly patient with my customer error on the bank lump sum payment! This is my third car purchase with Motorpoint and I would happily recommend them to others.
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Good selection of cars, staff are helpful and don’t harass and pester you.
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The salesman Joshua was very professional and trustworthy. He explained everything clearly as we went through the purchase of our new car.
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Very helpful and made us comfortable when having to wait for our appointment
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Recently bought a car from the Glasgow branch and my experience could not have been any better. Jack Lester was amazing throughout the process and made the purchase of my new car so smooth and fast....went in on the Saturday for a test drive and picked the car up on Sunday (needed wee touch ups of paint) which I think is amazing. He kept in touch througho... [Read More]
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just all went very well from start to finish
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Chloe Thomas in customer care is brilliant! Went above and beyond to ensure my needs were met, and was very helpful and polite. Would recommend to others as the customer care was fantastic with Chloe.
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Everything went to plan, and I am happy with purchase, so far! Perhaps a bit more help with car set-up familiarisation.
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As soon as we arrived we were greeted but not in a pushy way but a "we're here if you need just give us a shout. Looked around for hours and after almost giving up (I'm picky) found the car I really wanted. Asked for a test drive and was given the keys with no one sat in car being pushy. Sold. Got my audi a6 and also had a great experience.
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Jodie was a pleasant and helpful lady, not pushy at all, arranged for me to have a test drive. After deciding on my car again very helpful
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Joe was really helpful, showed me a good selection of cars and helped me choose my new car (which wasn't on my shortlist of ones that I was interested in but turned out I liked more than any of the others!). I didn't feel pressured into anything I didn't want to do, he was just the right level of personable and professional.
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Ashton from the Burnley motorpoint took care of everything.No stress everything was taken care of.Manythanks.
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Returning to Motorpoint after previous dealings when buying a car again found the sales staff very friendly honest and helpful, describing exactly my preference he searched all stock filtering and forwarding what he new would suit eventually finding and matching my preference, the price and hand over also went smoothly. 👏
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Rhys made the experience very easy and enjoyable. Great service!
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Excellant. Would recomend
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