Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri May 01 2026
Everything went smoothly and fast. From getting there to driving my new car out took around 20 minutes. Staff were friendly and efficient and I couldn't get a better price anywhere around.
Reviewed on:
The attention to detail, the friendly staff and the easy processing of the part exchange leant toward a prettty stress free experience. No problem in recommending Motorpoint Portobello as the place to go to buy a nearly new car
Reviewed on:
Michael Cartlidge looked after us brilliantly
Reviewed on:
Original negotiation with Tom, laid back, not pushy. Kept everything simple. Sealed the deal for me. Collection - tiny issues resolved swiftly and professionally by James, smooth and smiley! And Declan - excellent customer service - shoddy cup of tea! Seriously impressive.
Reviewed on:
The whole process from start to finish was smooth. We were left to browse and when I did choose a car, a test drive was arranged without delay. Helena was really knowledgeable and explained everything clearly. She ran through the different finance options and found the best deal. I was given a good price for my part exchange - higher than I was expecting.... [Read More]
Reviewed on:
Great service from start to finish. Jonathan and Rebecca took great care of us. Not our first car from Motorpoint Glasgow and certainly won't be our last.
Reviewed on:
Keanen was really helpful and made it really easy to purchase.
Reviewed on:
Excellent service. The young lady was informative, patient and knowledgable. I will definitely be coming back next to find her and to motorpoint!
Reviewed on:
Great customer service. Good knowledge and advice of product. Initially Henry looked after Me but Kelvin handled the sale…both were very helpful and understanding of my needs and expectations
Reviewed on:
Great service throughout, every step of the way made very easy From choosing the vehicle to driving away was excellent. The exchange on the day of collection at the Burnley branch was very quick and easy dealt with by Courtney.
Reviewed on:
Quick and effective service. Can’t fault. Staff member Mick was great.
Reviewed on:
Sean was so helpful and helped us through everything we would definitely use motorpoint again
Reviewed on:
They let us look round Which was great they did not bother us until we were ready , they did ask if we needed help .
Reviewed on:
great service fast and efficient
Reviewed on:
I could not fault the service that Motor point provided.
Reviewed on:
Staff member was very helpful, explaining the system very clearly and giving us every opportunity to ask questions. The trade in price for my car was good and the cost of the car I bought was also very reasonable. I was able to walk in, inspect the car, test drive, complete the purchase and necessary paperwork and drive away in a “new” car in a few hours.... [Read More]
Reviewed on:
Submitted on: Thu Apr 30 2026
Great people to deal with and would definitely buy again there.
Reviewed on:
easy to deal with
Reviewed on:
Very happy with my experience at Motorpoint, sales person Geoff Allen was most helpful when choosing my vehicle & I appreciated his follow up calls to ensure everything was running smoothly for me - very kind! A very nice young man (cannot remember his name) on the day of pick up, was equally kind, helpful & professional, a very satisfied customer, thank ... [Read More]
Reviewed on:
A pleasant experience from walking through the door to collection of my vehicle, and follow up contact to make sure everything is ok
Reviewed on: