Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Mar 31 2026
A very pleasant and welcoming venue. Staff were friendly, efficient and knowledgeable. The car we were viewing/collecting was immaculately presented (as were all the other cars in the collection area). This was 5 star customer service and I would certainly return to Motorpoint in the future.
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Amazing service and very experieced staff would reccomend to anybody lookinv for a new car
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Efficient and easy process for purchase of car. Agents very helpful.
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Friendly and helpful staff which made the whole process easy.
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Friendly, polite and overall a very good experience.
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The whole experience was excellent Toby my salesperson was great, he was not pushy at all and took his time to assess my needs as too the vehicle I wanted and already had in mind the one I eventually purchased.
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We were treated really well, in a very professional,but friendly manor. A far cry from a few years ago!! From Kelvin to Tom, and all at Ipswich,many thanks.
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Great service both in Sheffield and Derby. All sales staff very polite and attentive. A couple of small marks on inside of passenger door and when asked about it they had our car taken back inside and got them sorted. Bought several cars from Motorpoint over the years and wouldn't go anywhere else. Thank you Adam in Sheffield and Alex in Derby.
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Very helpful staff explained everything very good vehicles would recommend to anyone
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Was great to buy another car from motorpoint. My third car in a row. I went to three places looking for a car and motorpoint was by far the best. The salesman Ibbi who looked after us was very good. Very relaxing experience and he listened to what we were after and advised us very well. No pressure to make rash decisions. Was a very relaxed and easy purch... [Read More]
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What a fantastic experience, I was treated like royalty, I was browsing for a car and for once no pushy salesman, I knew they were there to help as soon as I needed it and to answer any questions, even had a lovely cup of coffee, I saw a car I liked and before I knew it, I had a test drive and a valuation on my car, I have never felt so valued anywhere. O... [Read More]
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Very helpful very quick very professional
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Very happy with the service I received. I saw a car I'd like to look at, they brought down from Scotland to The Midlands very quickly & hassle free. Great communication and very helpful. Would recommend to anyone.
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Everything went so fast Lee was a great help Everything went nice and Smoothly i was very impressed
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Zeynep was very helpful and patient. She answered all of our questions and made sure we were happy with everything before we left with the car.
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Submitted on: Mon Mar 30 2026
This was my first visit looking for my first car,I felt very happy n comfortable with the service Nathan looked after us n found us the perfect car x
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Quick and easy. Great process once again.
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Very friendly, informative service. Booked test drive and then time to collect car, very efficient and great price.
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I had issues with the dvla regarding my trade in, but Dan was brilliant and so patient and helpful.
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