Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Dec 10 2023
I’m very satisfied with motor point, very friendly staff and good atmosphere in the branch I will definitely recommend motorpoint to anyone I know
Reviewed on:
The delivery was slightly late due to bad weather otherwise it was good but on arrival I had to install new batteries in the key fobs.
Reviewed on:
Friendly staff, very helpful and knowledgeable. We were showed various cars as we were open to options.
Reviewed on:
Completing the finance through the Burnley branch and collecting the vehicle from Birmingham, as I was in the area, was managed as part of a streamlined process. No issues, hitches or hiccups just a simple and easy transaction. Staff were helpful and friendly both ends. Great experience!
Reviewed on:
I needed a car asap for work reasons so took a trip to motor point in birtley and from start to finish it was a very quick and enjoyable experience. I was dealt with by a very professional,polite and respectful young man Lee Mills asset to the company I’ll definitely be recommending motor point and going there for my cars from now on
Reviewed on:
Friendly and welcoming staff. Patient online staff. Would highly recommend Motorpoint Derby & Online Team.
Reviewed on:
Tomas was Friendly and very helpful
Reviewed on:
The rather was very good
Reviewed on:
Excellent again. Cannot fault the service provided from Pearl & David.
Reviewed on:
I found Jess to be very helpful and a joy to deal with and her Manager was so helpful too as she was just new to tge job but you would never have known she was so professional
Reviewed on:
Submitted on: Sat Dec 09 2023
Brilliant guys. Thanks for the deal. 👍👍
Reviewed on:
The hole experience was fantastic thank you very much to Greg Norman for helping me all the way 😀
Reviewed on:
Firstly I wasn't to happy with the exchange car it had a lot of minor marks and scratches, I did complain. Secondly I like to congratulate Tina South gate, she really took care of us from start to finish, I enjoyed my cappachino, and the help with sorting out the paper work, and computer work. I only wish my memory was as good as Tina's. Well done Tina
Reviewed on:
From the time you go on the website to choose your car the whole process is easy to use and very clear so you know what car you are buying. I chose to part exchange my car and got a very good price even though it was 10 years old and was below average condition.Reserving my chosen car was easy with £149 reservation fee. On collection day my chosen car wa... [Read More]
Reviewed on:
Great customer service from Naz
Reviewed on:
The advice and welcome was professional and comprehensive. Thanks to P and Ash from Motorpoint Coventry.
Reviewed on:
Great service
Reviewed on:
Staff were very patient and helpful, and the car was exactly as described. The wording of the Blackhorse PCP contract was extremely annoying though, not explicitly providing the option of future part exchange. Supplementary pre-contract explanation actually indicated that this was not an option saying that selling the car was not an option before paying t... [Read More]
Reviewed on:
Great car purchase for my daughter. Staff very helpful. Had slight issue with spare vehicle key, but after sales booked in key assist within a few days and all sorted now. Would definitely recommend Motorpoint to anyone.
Reviewed on: