Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Mar 27 2026
Great customer service from the Oldbury Motorpoint team. A professional approach coupled with both knowledgeable and informative communication ensured a good experience throughout.
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I have purchased my last few cars through motorpoint Peterborough branch and have always felt listened to and well looked after. My last purchase was dealt with by Kelvin, at no point did I feel pushed into my purchase, kelvin was so knowledgeable and extremely helpful with the whole process. Thanks Kelvin and thank you motorpoint for all of my past purch... [Read More]
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Easy choice salesman was helpful and informative
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Great customer service Happy to help Made it easy to purchase a car
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Amazing customer service, Gorkem was very helpful and listened to my needs. Not at all pushy, first time buying a car and will come back again. I have recommended to family.
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Salesman Brandon easy to deal with not pushy . Good price for my trade in
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Nothing was too much trouble, Logan in the Sheffield showroom was who we dealt with leading up to the sale. He was polite, knowledgeable and attentive. There was no hard sell and no pushing us to take out a loan (unlike big motoring world who constantly brought up their loans and tried to persuade us what a good idea they were!) we had half an hour to tes... [Read More]
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No pushy sales staff. I had time to browse at my leisure with plenty of staff around to ask if I had a question . From choosing a car to test drive right through to collection everyone I encountered was friendly , and extremely helpful. Nathan dealt with my purchase and Michael oversaw my collection. Both showed amazing customer service, were more than h... [Read More]
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Excellent service from all the staff, not put under any pressure to buy. Good knowledge on the car .Thanks to Darcy,Isabell and Chris
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All staff very friendly, Jack was the member of staff who helped me from first visit to driving away with my new car. The car had to be transferred to Swansea, which was quick and smooth, and within no time had a chance to test drive my car. Customer service was excellent throughout. Its now a week later and I'm extremely happy with my purchase! I would h... [Read More]
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Car very well presented for our viewing/purchase. Arrived a little early for our appointment but given a very warm welcome. Reception gave us the keys to have look at the car and said where it was. We were left to it so could have a good look without any pressure. The car was immaculately presented. When we finished there was a little delay in getting so... [Read More]
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Everything went smoothly. Very happy with the vehicle. Thanks
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Amazing customer service! Very friendly and helpful staff. Best experience I’ve had yet, staff didn’t seem like the typical ‘salesman’.
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Salesmen well versed in their knowledge of cars that made it a comfortable sale. Especially there young salesperson Adam at Manchester branch
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Submitted on: Thu Mar 26 2026
Good service
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What an amazing place Lovely people so so helpful no pushy sell listen and explain everything No rushing wonderful experience highly recommend Thank You x
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Staff friendly and helpful process of selling and buying a car made very easy.
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Polite and helpful staff. Going out of their way to find what would be best for my needs. Giving excellent customer service
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