Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Apr 04 2026
Nice staff very friendly making things Easy i will highly recommend friends
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Submitted on: Fri Apr 03 2026
Spoke with Dan who straight away knew exactly the type of car I was after and listened to my budget and concerns after an awful experience elsewhere. He was understanding and helpful and the first car he showed me was perfect for my needs. He took the time to go through the finance with me, tweaking my deposit to get me a monthly price I was happy with. ... [Read More]
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Everything
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Staff was able to help in every way possible
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Friendly, speedy and professional service
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Amazing experience! Easy, professional why to buy a car. Exceptional staff. Friendly, knowledgeable, approachable and helpful. Bailey and Chloe were superb from start to finish!
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Very attentive staff who offered a wide selection of very reasonably priced cars. Bought a Mazda CX 30 for my brother in law about a month ago and went back and bought a Hyundai Tucson because of the quality and price of cars
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Raja was actively listening to my requirements for my car specifications. What was endearing was that although I was with a male he was clear that he was attentive to my needs as the purchaser. He assisted me with ensuring when I was available to pick up my new vehicle and showed me the technology which I was unused to. He made a curtesy call to me con... [Read More]
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My Renault EV vehicle pick up at your Ipswich branch was very good. Staff efficient and friendly and organised... A good experience.
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Excellent customer service
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All the staff we encountered were helpful and friendly, especially Helena. She made the whole experience of purchasing a car much more enjoyable. She was informative and her knowledge help inform our decisions.
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Fantastic customer service. Adam at the Sheffield branch was amazing and a genuinely nice and helpful guy. Would definitely recommend people to go there
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Greeted by friendly and welcoming staff made this a pleasant and easy process purchasing our new car, Lucas was helpful and professional throughout explaining everything clearly.
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Great adds. Good pics. Good info. Always go to Motorpoint first when buying a new car.
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The staff were helpful and friendly
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Really impressed with the whole process of buying a car, no pressure at all and felt like they were genuine, the staff were all really polite and helpful, everything went very smoothly. Happy to recommend and will return for my next car.
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Changed our car recently and nothing was too much trouble, very helpful.
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Good friendly not pushy sales.
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Submitted on: Thu Apr 02 2026
Had a great experience with my purchase. Starting with Shannon who helped send all information on the car and even a video of the car prior to my visit. Gabriel greeted us when we entered the show room and helped arrange the test drive. Zak finalised the deal and everyone was friendly and extremely helpful! Overall experience was stress free and high... [Read More]
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