Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Mar 30 2026
excellent in all respects
Reviewed on:
Everything went smoothly. Matt was a great help . Would recommend Motorpoint to everyone.
Reviewed on:
This is my second review in a week. As previously stated everything went very well mainly through the efforts of Jack Pope. I was treated very well and led through the paperwork expertly by Jack. He is definitely one to watch for future success within the company due to his friendly and knowledgeable approach. One criticism being that more time should be ... [Read More]
Reviewed on:
I was extremely impressed with Nathan @ Widnes store and found him knowledgable and supportive- without being pushy in any way and there was no hard sell or ‘up selling’. My car was ready for pick up the next morning but there was a slight delay in the pick up time and it hadn’t been valeted fully because of the rush. But this is a very small issue in wh... [Read More]
Reviewed on:
Very helpful staff. I was slightly disappointed that they wouldn't replace the windscreen that had a chip,but it was within Motorpoint tolerance. Overall,very happy with the service and the car.
Reviewed on:
Great experience, no pressure, allowed to wander without anyone annoying us, chose our car that day and picked it up the next!
Reviewed on:
The vehicle was delivered ahead of time and available to test drive. Sam and Lucy from the sales team were amazing and made the purchase really easy with no pressure unlike most second hand car retailers. Would definitely recommend Motorpoint Oldbury.
Reviewed on:
Dean is a valued member of your staff. He was professional, very very helpful with a good knowledge of the vehicles. He made us want to buy the new car. Thank you.
Reviewed on:
Submitted on: Sun Mar 29 2026
Very kind and knowledgeable staff who can advise you based on your needs, highly recommended.
Reviewed on:
Polite and helpful, offered a drink on arrival and made use at ease. Welcomed to come back for any further help. We bought our car we traded in from the company very happy with both purchases.
Reviewed on:
The staff were amazingly helpful, especially Nik. He took time out of way to help me sort out my vehicle. He was very patient and friendly towards me throughout the whole process
Reviewed on:
Overall, very good, but experience not problem free. Initial collection date of 16th March missed and collection delayed until 25th March. Problem exacerbated because no-one could offer a specific explanation for the delay or tell me where my car was. On collection staff very friendly and helpful though.
Reviewed on:
friendly staff member who explained everything clearly
Reviewed on:
I was treated with respect by young Tom, whe met us at the door ad pleasantly asked if he could help. I told him I wasn't sure of what I wanted, and would like to look around. I after looking at the selection, I asked Tom about a certain make. He obliged and he gave me all the information I needed. It was Tom's friendly attitude that sold me this car. I... [Read More]
Reviewed on:
They leave you alone to look over the car no hassle from sales people
Reviewed on:
We purchased our car from Motorpoint in Manchester. The salesman Ben was very polite and helpful he answered all our questions, and helped us with the transaction which made it easy for us. Thank you Ben.
Reviewed on:
Very pleased with Motorpoint. Very helpful and no pushy sales people. Staff were patient and understanding. A big thank you to Declan at the Ipswich branch
Reviewed on:
All members of staff I dealt with were more than helpful. Plus whilst looking at potential purchases there was never any pressure applied or someone looking constantly over your shoulder, even during the test drive. It made choosing a suitable car easy for me.
Reviewed on:
Niall Cator is a superstar. Never once felt pressured into purchasing my car. Smooth and easy transaction from start to finish. This lad is a credit to Motorpoint. The car is great too!!
Reviewed on: