Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Jun 24 2025
no pressure and excellent service from start to finish
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Friendly helpful staff, great choice of affordable cars
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Very easy transaction excellent service
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Martin was really approachable & friendly. He made the whole experience easy & answered all the questions I had. Thanks for being so kind & patient Martin!
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We were very well looked after by Thomas he was polite professional and efficient he guided us through the process at every step communication was on point keeping us informed but we did not feel hassled The paperwork was done with minimal fuss and explained at every step
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The structure. Writing down the code of cars u like so that they are easily found by the salesman to be taken out on a test drive. The salesmen let you look for a few mins before descending on you. Very helpful and accommodating. Cars are in good condition.
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Service provided by the Ipswich Branch was generally very good and friendly . Purchase was marred by the car being advertised on the web, with photographs of the dash, at 3,500 miles when in reality it was 7,500. The mileage discrepancy was no fault of the Ipswich Branch
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Wasn’t shown round vehicle by salesman .car wasn’t valeted very well ..salesman was pleasant but too busy with other people ..
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Great place! Good selection of quality used cars. Exceptional service! Great staff and very friendly. Muhi Rahman the salesman is a very knowledgeable, helpful, and friendly- a credit to the company- young man. We would highly recommend Motorpoint in Burnley
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Very helpful friendly sales guy
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Submitted on: Mon Jun 23 2025
Great service and great vehicle sold.
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Good service, friendly and efficient
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Friendly helpful staff would definitely recomend
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Service was very good, car was prepared well. The sales team seemed very knowledgeable.
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Motorpoint such great group, no hassle, very helpful..
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