Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Feb 01 2026
I had a fantastic experience with Motorpoint from start to finish. I originally dealt with Benjamin at Motorpoint in Birmingham, who was beyond helpful. He knew exactly what specification I was looking for and helped me find the perfect car. He even went the extra mile by arranging transport to a different location for me. Once the car arrived, Aiysha in ... [Read More]
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From start to finish all staff where very professional ,polite and welcoming.
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Everything was ready and well prepared. After test driving the car and appraising it all the next steps were clear and efficient. As always, well done.
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looked after by chelsea not at all pushy during or car chat helped us sort out new tax and private plate , and very helpful and great customer service
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Sam was wonderful, very friendly and professional. He had a lot of patience with me as I'm very indecisive. Great service :)
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Helpful staff, good quality cars.
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So easy to deal with. No hard sell. Professional friendly staff.
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From looking for a car to buying one was efficient and organised. The sales was excellent Chris was polite and explained everything and did a great job.
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Excellent service. Staff are attentive, knowledgeable and helpful. Prices are unbeatable, especially for nearly new cars!
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Newport store were superb throughout. Will definitely buy from them again.
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I have used Motorpoint twice now. On both occasions it has been stress free. I find the car online, have it moved to my local branch (for a £149 fee) inspect it and purchase if happy. The new car is home with me within a week and the part exchange for my old cars has been excellent. I'll be in the market for an EV by the end of the year and will be using... [Read More]
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Service was excellent, very friendly and professionally explained and not pushy.
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Very nice and clean looking & comfortable very helpful & knowledgeable & hassle free service Pleasant & courteous Would Recommend To Anyone 10/10✅👍
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Submitted on: Sat Jan 31 2026
Professional, friendly service. Great quality cars, nice atmosphere, helpful staff.
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I was served in a very friendly and professional manner, no pressure whatsoever to purchase. I was left to look round the vehicle and then assisted with all the relevant paperwork. Excellent service, would definitely recommend.
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Staff were knowledgeable and helpfull
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The salesperson, Corey Hodgkinson, made my experience a worry free acquisition. I never felt under pressure at any time. He took the time to explain everything answering my many questions. I felt valued as a customer. I'm moving from a manual car to an automatic car so needed extra assistance and help making this transition. I would definitely recomm... [Read More]
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