Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Oct 24 2026
Staff friendly and efficient
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We came looking for a car we’d found online and Tina was amazing from phone booking to arranging test drive, and then selling us the car. Tina was on hand every step and was so helpful with getting everything sorted so we could drive away the same day. Full recommend anyone buying a car from here to ask for Tina, all the team were helpful if needed then a... [Read More]
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Lots of choice of vehicles. Friendly staff and quick response to test drive request. Excellent professional service with special mention to Jamie Perridge.
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Arrived at more or less the price that what I wanted when selling my wifes Audi TT to Motorpoint The young lady I was dealing with did knock me down more than I expected from the £18,200 on line valuation but it was fair when it was pointed out the first service was missing from the history and I had not noticed that when buying it direct from a Audi deal... [Read More]
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Best car buying experience so far! I was looking for a Chery Tiggo8 and they had plenty to look at, the first member of staff I saw was really friendly and asked what I would like to look at, grabbed the keys and left us to have a look. I was passed onto Kyle who was really friendly and he helped put some figures together to see if it would work on my bud... [Read More]
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Huge array of cars with all types available. The personal service we received from Marc Williams was second to none.
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Great service overall
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Great, helpful service from Matty. He managed to source the model we wanted from their Castleford branch. Everything went really smoothly with good communication. Delighted with the car and would highly recommend
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Staff at Motorpoint are so friendly and helpful. I just purchased another car from them, and did not consider shopping elsewhere. I would recommend purchasing from Motorpoint to anyone looking to buy a new vehicle.
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Overall experience excellent. Staff very knowledgeable and corteous.
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I went to pick my car up from Chingford. I was met by Zeynep.Everything was going well but had issues on my side due to my part exchange. I Was getting upset but Zeynep was so patient. She assured me we would sort it out and we did in the end. The car is great.People should learn custom er service from her.She kept smiling and was honest with all the inf... [Read More]
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Kurt is incredibly helpful I had been on two occasions and even changed the original car Service is quick and very good. Price wise there are so many cars to choose from with inbuilt added extras you will find one for a really good price
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Ryan and blaire made my experience at motorpoint very enjoyable. Love my new car. The guys were so helpful and very patient with me. Huge thanks guys.
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I had a wonderful experience at motorpoint. From having a wide choice to making the best choice. My great experience was made possible by Charlie, starting from welcoming I and my partner warmly, explaining all the information we needed excellently and explicitly, working with our options and being flexible with it, and to driving my car home with no stre... [Read More]
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Submitted on: Fri Oct 23 2026
Buying a car from motorpoint was easy. everyone I spoke to weather on the phone or in person was helpful, friendly, and knowledgeable, I would buy a car from motorpoint again, the only thing that was a let down was I paid £429 for williams synthetic coating, which when I read the process of applying the coating it involves making sure the car is extremely... [Read More]
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⭐⭐⭐⭐⭐ Great experience at Motorpoint Manchester I recently sold my car at the Manchester branch of Motorpoint and was really pleased with how easy the whole process was. Adam looked after me and was an absolute gentleman, really friendly and helpful throughout. I got my quote online first, then booked an appointment to take the car in for inspection and... [Read More]
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Great experience, went smoothly as it should when you buy a hire purchasing.
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Very easy process from start to finish.
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Staff were friendly, the whole process was very smooth. Very happy with our car. Would highly recommend.
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