Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Feb 18 2026
The staff were very helpful but not pushy. They arranged for the transportation of a car from another venue to Coventry and gave us a clear and concise breakdown of how the 2 cars we were considering compared to help us make our final choice. Following the sale there was a follow-up call just to check everything was OK.
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Staff very helpful without being pushy and environment is welcoming and comfortable
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Liam helped me find the perfect car and was patient in answering all my questions, explained my options and the process clearly from start to finish. Would recommend anyone looking to purchase a new vehicle to go to Motorpoint in Glasgow and ask for Liam.
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Raj at Chingford was an amazing help. Solved all my worries and made buying the car a smooth and professional process. He was knowledgable and helpful with a warm friendly advice.
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Speed, efficiency, helpfulness, excellent service all round.
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Staff on hand whilst not being pushy when looking at the vehicles on the lot, but very helpful and attentive during the buying process, could be easier for those older customers who do not do Internet banking, overall, I found the whole buying experience very satisfactory.
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Great pricing No hard selling The trade in price at store was the same as on the phone no trying to knock you down simple buying procedure
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Welcomed on arrival described what car I was after and was able to walk around at my leisure without any pressure to choose what I wanted to look at. Met with Dan the salesman who was extremely helpful and a deal was done.
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Adam Simpkins was fantastic really helpful and involved my son during my visit, this was very important to me. Great car and was able to drive away on the day. Will be returning for my next car
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Quick , efficient purchase
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1st time I have purchased a car from motorpoint and I am delighted with my car and the way I was treated by the salesman. A massive thanks to Hugh Kearney who dealt with me from start to finish a genuine trustworthy guy who couldn’t do enough for you 👌
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I’ve always enjoyed going to Motorpoint P’ Boro, I was met by Henry very polite and patient and then paperwork and admin was done by Josh, made sure we understood what we were signing and made us feel comfortable.
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Very polite on the phone . Dealt with questions I asked nothing was to much trouble from day one till I picked up the vehicle up brilliant people to buy from in my eyes 5 star.
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Submitted on: Tue Feb 17 2026
4th car from Motorpoint, always a great experience.
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Made the process quick and easy. Friendly people who would go out of there way to make sure you are happy
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Great bunch of staff They were never in your face Nothing was any problem for them Explained everything about the vehicle on the test drive and before you took it away Plus they have a lovely hot chocolate machine there
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