Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue May 12 2026
Good service , helpful , the transactions were helped so much by our sales coordinator, top service from a top man
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I have just purchased a brand new van off motorpoint in oldbury, and was very pleased with the price I paid…. I was sold the van by Khal mahmood, who was very professional in all aspects of the purchase, I was very impressed with the whole process…. Keep up the amazing work guys… 🙏🙏🙏. Paul …. Bristol…
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Staff were very helpful, polite and patient. They explained everything in detail. The prices are good compared to other companies. Overall I had a great experience and I would definitely use again or recommend them.
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Recently purchased a car at the Maidstone dealership. Looked after by Tina (sales executive) she was excellent from start to finish, patient, informative and overall very good with her customer service. First time buying from a dealership and can happily say the service was brilliant
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Very good efficient service
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Motorpoint made the experience of buying pressure free, and a pleasnt experience.
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Josh was very professional answered all my questions. couldn't have been more helpful. Kept me up to date throughout the process would recommend him if your looking to buy a car.
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Excellent vehicles, excellent prices, excellent service, excellent staff. No pressure at all. A great way to buy a car.
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The staff. Especially Logan. Was expecting the typical "car salesman" experience and was very pleasantly surprised as I would have walked away. Logan made my car buying experience extremely nice and calming.
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Very good customer care and friendly service through out
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Great service Chris was brilliant no pressure this is the 4 car we have bought from motor point would definitely recommend motorpoint to friends and family
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They were very helpful right from the start and answered all my questions
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Bought new car from motor point, great car, put deposit down, loved car, salesman not pushy, didn't try to sell me lots of extras, great price, straight forward, would definitely recommend.
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From ordering car to picking up, it was a friendly and efficient process. Was kept updated throughout the process and the use on MyMotorpoint was very helpful.
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The car was easy to arrange to reserve and ready for me to see . The sales person was helpful, although the process is a little elongated . Overall good
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I Purchased the car then found out i had made a mistake as my wife was not comfortable driving the car to dificult to get in and out to much Tech lack of manual controls.Also felt the build quality was not as good as my previous cars as on the occasions within a week of ownership the car infotainment seystem switched back to chinese three times in seven d... [Read More]
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Very helpful and informative staff, answered all my questions honestly. I was looking to purchase a hybrid for the first time, it was great to talk over the benefits and concerns.
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