Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Feb 19 2026
Hi Motor Point Team Thank you that he helped me a lot in getting the car. He explained everything to me with great patience. Regarding Shahid
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I’ve bought at least 7 cars from here I wouldn’t go anywhere else always know I can trust the salesman Hugh very friendly and honest if the deal is not suitable at that moment in time but will do all he can to find the right deal . My husband is probably on his 5th car from there also, never had a problem with any of the cars we have bought
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Good quick efficient and very helpful service nothing too much trouble
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Submitted on: Wed Feb 18 2026
I went expecting pressure sales tactics and a haggle over the part exchange value of my car. I was wrong. I was given plenty of time to have a look at the range of cars which fitted my needs and was able to test drive the car I eventually bought. I got a good part exchange on my old car and they couldn’t have been more helpful throughout the process. I dr... [Read More]
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Everything was super easy I was seen by Matt, he allowed me to freely look at different cars at my own leisure. Getting in contact to book test drives was a breeze, when it came to purchasing, he explained my options throughly without any pressure Honestly made the whole thing the smoothest big purchase it could be
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very helpful and willing to find what i wanted and answered all my questions keep the good work up
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Swansea Motorpoint have lovely staff. Kiran Anthony and Reece Aylott were friendly, patient and respectful, answering all my questions and helping me through the process when I part exchanged my car. I never felt rushed or pressured. They are both a credit to the company, giving excellent customer service. No need to go anywhere else. Happy with my new ca... [Read More]
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The staff were very helpful but not pushy. They arranged for the transportation of a car from another venue to Coventry and gave us a clear and concise breakdown of how the 2 cars we were considering compared to help us make our final choice. Following the sale there was a follow-up call just to check everything was OK.
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Staff very helpful without being pushy and environment is welcoming and comfortable
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Liam helped me find the perfect car and was patient in answering all my questions, explained my options and the process clearly from start to finish. Would recommend anyone looking to purchase a new vehicle to go to Motorpoint in Glasgow and ask for Liam.
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Raj at Chingford was an amazing help. Solved all my worries and made buying the car a smooth and professional process. He was knowledgable and helpful with a warm friendly advice.
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Speed, efficiency, helpfulness, excellent service all round.
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Staff on hand whilst not being pushy when looking at the vehicles on the lot, but very helpful and attentive during the buying process, could be easier for those older customers who do not do Internet banking, overall, I found the whole buying experience very satisfactory.
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Great pricing No hard selling The trade in price at store was the same as on the phone no trying to knock you down simple buying procedure
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Welcomed on arrival described what car I was after and was able to walk around at my leisure without any pressure to choose what I wanted to look at. Met with Dan the salesman who was extremely helpful and a deal was done.
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Adam Simpkins was fantastic really helpful and involved my son during my visit, this was very important to me. Great car and was able to drive away on the day. Will be returning for my next car
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Quick , efficient purchase
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1st time I have purchased a car from motorpoint and I am delighted with my car and the way I was treated by the salesman. A massive thanks to Hugh Kearney who dealt with me from start to finish a genuine trustworthy guy who couldn’t do enough for you 👌
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