Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Apr 15 2026
Very happy with service and politeness of staff, most important no pressure salesmanship. Very easy to buy and sell car. My wife has also had a great experience at Swansea motorpoint buying and selling her car.
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Excellent service, Had a problems with my car upon collection and they replaced it with another vehicle with no problem
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Very friendly & receptive staff who are helpful and made the car purchase process easy.
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The freedom to walk about without being pestered by pushy salesmen was a breath of fresh air and the added bonus of taking the car on a test drive for half an hour by yourself
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Very helpful
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No sales pressure, just very helpful and knowledgeable advice . Competitive price and quality vehicles.
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I’ve never purchased a car from a dealer before. I loved that there was no pressure at Motor point, I was left to look around without all the usual questions from sales people. I received one follow up call after looking and finding a car I liked. The process was seamless and easy. Would highly recommend.
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Very friendly staff , complimentary refreshments , honest appraisals fair prices
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The sale advisors are knowledgeable, patient, helpful and professional. The whole service took longer than expected due to technology issues. But upon it all, a very good service. Well done to the lady who served me last. She did a brilliant job!
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So easy to buy a car from Motorpoint, no pressure, lovely experience, staff are fabulous and free coffee!
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Beast team motor points
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Good morning, Motorpoint was our 4th visit, after 3 previous dealers, fell well short of our expectations. Thankfully we had the pleasure of Nathan Coy looking after us. From start to finish, on what was a tricky journey, due to my financial past, he could not have been more helpful or professional. I have already recommended Motorpoint to family and fri... [Read More]
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Very satisfied you was so helpful could not have been more happy
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Submitted on: Tue Apr 14 2026
All went ok but i went to Stockton to pick it up and it wasn’t ready 5 hour round trip from Manchester. Had to wait another week before I got the car . I was disappointed by the standard of the detailing, apart from the paint job on the passenger side wing which was satisfactory, there were two areas where two chips on the door and the wing had been dabbe... [Read More]
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Car took a little while to arrive, all staff involved were informative and was thoroughly satisfied with the service I received. Good selection of card st a very competitive price
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