Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Feb 20 2026
I liked the friendliness and professionalism of the staff. They made you feel relaxed whilst explaining the sale of their cars. Motorpoint itself acts in an exemplary manner, and the pays attention to the price of their vehicles.
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Experience was seamless and fast
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Biight a Fiat 500 for my wife from the Oldbury branch. Really simple buying process, car was in excellent condition and great price. All the team at Oldbury were amazing!
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Great service once again staff are very helpful, professional and we are delighted with our new car.
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Very pleased v good /friendly not pushy staff happy from start to finish would highly recommend motor point
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Matthew proved to be an exceptional car sales executive whose skill, honesty, openness, and integrity distinguished him in a very competitive market. He listened carefully, explained options clearly, and guided us both toward well-informed decisions without pressure. His transparent pricing and straightforward communication built trust quickly, while his ... [Read More]
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Straight forward fast quick and friendly
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Excellent service from start to finish. Both Nathan and Joe kept me informed all through the process and not at anytime did I feel pressured in buying the car. Highly recommended.
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Brilliant customer service from Ben! Gave me time to decide a was not pressing at any point to close the sale. This filled me with confidence in making my decision. Ben was very helpful and provided me with all information I needed. My new car is like a dream! Best car I ever had. Thank you Ben and Motorpoint Swansea!
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All great, staff lovely and helpful.
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Service received was excellent
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The car we wanted at a fair price.
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Easy to buy, good price
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Chris the Motorpoint sales representative was awesome, he was kind polite and very helpful. Passed me every set of keys I needed and just left me alone to look until I was ready to make a decision. No pressure
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Great, straightforward and no nonsense.
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After looking for a Focus ST in just the right spec, I found it in the Peterbourough store but had it transported to my local store at Castleford. On arrival we were met by Charlotte, who took us to the vehicle, handed the keys over and let us inspect it alone with no pressure at all, at test drive time we signed a form and then just went out for 30 mins ... [Read More]
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Submitted on: Thu Feb 19 2026
Great car & a no pressure sell. Love how they let you look at cars by yourself. Don’t follow you around lol. Smooth part ex & buying a new car 😊
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