Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Sep 11 2026
It was great. From the moment you step through the door there's someone to help you. My wife and myself bought a car from Motorpoint just a few months ago. The way we were treated was excellent, any questions we had were answered, and staff there were respectful, couldn't fault them.
Reviewed on:
Really straightforward experience from beginning to end. Zeynep was extremely helpful - thank you!
Reviewed on:
Every thing went so smoothly
Reviewed on:
No pressure on us while looking at cars, very knowledgeable about the car we was looking at, relaxed atmosphere in showroom. Payment made really easy with our guy👍
Reviewed on:
No Arthur Daily type selling! Fair upfront experience from patient friendly sales people.
Reviewed on:
Staff were pleasant and did not intrude when choosing a car refreshments were offered and provided I would highly recommend motorpoint at Ipswich
Reviewed on:
Start to finish everything went smoothly.
Reviewed on:
Good choice of vehicle's staff helpful not pressuring you costs explained well overall really good experience.
Reviewed on:
Fast and professional!
Reviewed on:
It was all okay but we had to wait quite awhile pass our 11 o'clock appointment but the guy i seen was very good and all was sorted
Reviewed on:
Great customer service from start to finish. Very helpful and informed staff
Reviewed on:
Excellent service. I knew what I was looking for. There was no hard sell or pressure. Ashton who looked after me was patient, knowledgeable and friendly.
Reviewed on:
The company and the staff was amazing they was very helpful went I was looking at cars they did not once come up to me and ask me what iam Iooking for WHAT WAS VARY GOOD they just let you walk around and it was lovely went I pick a car went to see some one and adam was very nice and helpful cannt wish for a better service
Reviewed on:
Very pleased with the service and the staff
Reviewed on:
Perfect from the off. No pressure salesman. Gentleman just explained how everything worked, before we start our search. Absolutely spot on service. Quick, easy & very helpful.
Reviewed on:
Peterborough staff are excellent Very easy. Great car. Great px. No hassle . Purchased online. Collect a week later. Other car dealers take note. This is how it should be done. Only thing I could ask. I would have loved one of your motorpoint umbrellas with my Tiguan ,,,
Reviewed on:
Submitted on: Thu Sep 10 2026
Excellent service at Swansea motorpoint. Loads of quality cars. Staff very knowledgable and helpful. Highly recommend this store
Reviewed on:
Excellent experience staff so friendly no pressure just let you look then top quality service from start to finish highly recommend a visit
Reviewed on:
All good from start to finish, good trade in price for my car. Sophie from Motorpoint went over and above to complete my car swap. She was very efficient in her service. New car, Tucson is very good
Reviewed on:
The customer service we received from Liam Mitchell and Ral. Excellent from start to finish. We weren’t sure on what to buy and Liam talked us through our options and Ral helped us on the day with the buying process.
Reviewed on: