Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Jan 31 2026
Professional, friendly service. Great quality cars, nice atmosphere, helpful staff.
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I was served in a very friendly and professional manner, no pressure whatsoever to purchase. I was left to look round the vehicle and then assisted with all the relevant paperwork. Excellent service, would definitely recommend.
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Staff were knowledgeable and helpfull
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The salesperson, Corey Hodgkinson, made my experience a worry free acquisition. I never felt under pressure at any time. He took the time to explain everything answering my many questions. I felt valued as a customer. I'm moving from a manual car to an automatic car so needed extra assistance and help making this transition. I would definitely recomm... [Read More]
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Staff are excellent, helpful, and very positive about finding the right carfor you.
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Staff were very helpful and friendly knew their jobs and very knowledgeable nothing to much trouble
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Great experience every time at Motorpoint. The service is always amazing, and the coffee is a lovely bonus! Friendly, welcoming team who really make you feel looked after.
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Very smooth sale, great car, most impressed. All round excellent service.
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Very helpful with our inquiries which made the buying process of our car quick and easy. Also gave a fair price for the trade in of our vechicle
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Great service from Charlie very helpful kept us informed and explained all options very clearly
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Large range of vehicles to choose from. Staff are knowledgeable and helpful. Nice environment to relax whilst you are waiting with free hot drinks.
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Great friendly people, no pressure to buy. Very easy to deal with they sorted everything. Could not have asked for a better experience highly recommended.
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changing my vehicle from start to finish was a masterclass in how to look after customers. from finding a car, sorting my part exchange and picking up my new vehicle, my experience was first rate, no pushy salesman, no excuses just a very efficient young man called toby who made the whole process very very easy
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They just so helpful in all departments.
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I found that buying a car from motorpoint was very easy and the whole process went very smooth.
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The young lad who served us was polite, knowable and helpful. Thank you Adam
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Great service and very helpful in choosing my new car
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It was the wide range of vehicles there and customer service was excellent to ( Jef )
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