Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Jul 05 2025
This is now our fourth car from motorpoint widnes, always been very quick and easy purchasing a car.
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Wesley was very helpful to help us find a car we genuinely liked, he was knowledgeable about cars we did and wasn’t sure about. Highly recommended to go here and ask for him. Thanks again.
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We were shown different options and never felt pressured into doing anything. We ended up getting an electric car, after being given technical help and support. Staff were very friendly and helpful.
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Ali was our sales executive who met us when we arrived for our appointment. He showed us around the car and explained everything well to us.
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Thanks to Salesman Christopher who made the whole experience of buying a car so easy and straight forward
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Anna was super, a definate asset to Motorpoint. Friendly and knowledgeable and understanding. Really pleased with whole thing. Only negative was trying to get through to the showroom on the telephone (not her fault) Overall - very good experience
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The sales person showed a genuine interest in our needs and wishes, he helped us to buy rather than sell us a car.
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Having the information when I scanned the QR code was helpful. On the forecourt, I was asked, if I wanted the keys to sit in the car. Steve asked us our name and remembered it. The staff are pleasant and welcoming. Nice atmosphere; I would recommend friends and family to visit, if thinking of purchasing a car.
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Great service. They made the process of buying a car easy.
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The sales advisor was friendly no pressure, had an answer for every question we asked. Very quick process
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Submitted on: Fri Jul 04 2025
I would like to say that Beth looked after me very well Beth is very knowledgeable, polite and She “does what is says on the tin” Very impressive, well done Beth
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A very straight forward process made possible by excellent staff (Amanda Parker, and her colleagues Megan and Kate).
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Matt was very helpful and friendly
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The salesman was really helpful we found the car we wanted organised the financial part and drove it away the same day 😊
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Views lots of cars and test drove. Found the right car and overall happy with the service.
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We have been looking for a fresh car now for a couple of months. One of our previous cars was purchased from Motorpoint Burnley and had a great experience and loved the car. We kept an eye on vehicles available through their excellent website. We eventually spotted a car that was at their Ipswich site, it ticked all boxes that we were looking for. So we p... [Read More]
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Many cars to view, no pressure to buy. Walked around leisurely before sales staff came out to assist. Sales staff very courteous, helpful and informative definitely recommend Motorpoint Derby
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Great sales person very nice welcome very punctual and more importantly great car
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They made purchasing a new car quick but not rushed and it went very smoothly.
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