Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun May 03 2026
We did have a hiccup but it was corrected well. Very knowledgeable and helpful staff
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The staff are very knowledgeable and the process for delivery, runs like a well oiled machine.
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Submitted on: Sat May 02 2026
When we arrived at Motorpoint we were not hassled in any way by the salesperson. Much appreciated we were left to look by our selves.
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Staff very helpful
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Very relaxed friendly atmosphere, great selection of vehicles. Buying process and collection was easy. Aaron at Chingford branch was extremely helpful.
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Josh was very helpful and knew what he was talking about he called the next day to ask how I got on with the car .lovely man.
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We have sold a couple of vehicles to Motorpoint in the past, and decided to look for a new vehicle at the Widnes Motorpoint store. George handles our initial visit perfectly, we were left to look around the vehicle in our own time, with no pressure. Test drive was faultless, decided to leave a deposit. No pressure to buy, and whilst we were offered the u... [Read More]
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I just have had the best experience from the start to end. I reserved a car but ended up buying a better 1 . Im happy with price of my new car plus very happy for the price offered for my car. Staff very patient also. Highly recommend Thanks to Dylan & Connor
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Nas was brilliant and made sure everything went smoothly. Fantastic service.
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Quick easy no hassle at all
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James the sales assistant was very helpful.He showed us around the car and went for a test run with us
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Motorpoint were very helpful and made the whole process very straightforward
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Friendly and helpful staff and no pressure
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Very efficient salesperson
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Abs was a first class salesman who took great care of us to ensure we picked the correct vehicle.
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Very simple, helpful and great service. Staff were great, Maddie was very professional with the handover. Very clean and well presented car.
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Good purchase prices. Staff very helpful. Good experience throughout. Thanks.
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Great staff excellent service
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Submitted on: Fri May 01 2026
Fantastic customer service from the moment i walked in. Was greeted by Ryan and was offered a drink Ryan was fantastic, Very polite and knowledgeable, explained everything in detail and gave me plenty of time to go through everything. Ryan also helped me sort out my tax and insurance Donna was also very polite and helpful and explained the warranty proc... [Read More]
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