Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Feb 28 2026
I have purchased cars before from Motorpoint Derby . This last purchase will have been my 4th car. I had 2 members of staff deal with me. Both were very helpful, efficient and courteous. Answered all questions I asked, if they didn’t know they found out. These 2 staff were by far the best staff I’ve dealt with 😊 I love my car and thank you
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Very friendly and eager to help …I liked the fact that there was no pushy sale …. You can look and test drive and offered coffee and a place to sit and think about the cats you’ve seen
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Iv been twice now and cory from derby is amazing from start to finish nothing is to much for him helping with everything Polite Present Well mannered well turned out
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The guys helped us out greatly in finding our new car. Even when they encountered an unexpected issue they worked tirelessly to correct the issue and resolve it on our behalf.
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Excellent customer service from Motorpoint SHEFFIELD 10/10. Efficient, honest, friendly, nothing too much trouble, no pressure to buy whatsoever. Main contact Gian, however all staff I dealt with were great. HOWEVER … OMG..,,,dealt with Motorpoint BURNLEY …. Minus stars. 0/10. 😡 Once they have your money they have no interest in helping. The worst custom... [Read More]
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Submitted on: Fri Feb 27 2026
Getting our car transferred from Glasgow and dealing with a great young man called Oliver.
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Top service got the car i wanted nik the salesman was extremely helpful he found the car i wanted that ticket all the boxes i asked for i would definitely buy again from motorpoint
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Quick and easy to get my car. From entering the showroom getting details and paperwork sorted to leaving in my new car all took less than 30 minutes. All professionalism from start to finish. Also thanks to Rebecca for helping me out and getting me sorted
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Çameron the sales executive was helpful, competent, and calm, this was very important to me as buying a car is a stressful time for me
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Really good service and after service. Recommend highly.
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I did the online valuation of my car I wanted to sell, and it came back very favourably I was honest regards damage ect. I turned up at my appointment time had my documents scanned they took my key examined my car, approximately half an hour later came back and gave me the figure quoted online. I thought they were really easy to deal with and the whole e... [Read More]
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Staff friendly and helpful not pushy at all just eager to help. Tom and Ashley go up and beyond to help. A great experience and love the car.
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everything
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Great service as always. Would always recommend Motorpoint before any other car dealer.
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Great Service - Great Car at a great price. Great Value on my Part Ex Even had perfect after sales. Highly recomment
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We were made very welcome as soon as we walked through the door. Toby dealt with us and he was more than helpful and very professional
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Will was super helpful with test driving the car and answering my many questions. Very proficient in his job, hard to believe he's a 'trainee! Gary was really patient with the problems encountered with extracting payment from my bank.. his calm and helpful manner was superb.
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Friendly Not Pushy Sales People Give You Time To Have A Good Look Round Very Helpful Explaining And Answering Questions I Asked Would Recommend Motorpoint To Friends And Family
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