Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Dec 12 2025
The staff are very knowledgeable, friendly and very helpful . The whole time I was at both branches the staff were very attentive .
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Pleasant, easy & relaxed place to buy a car from.
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Our salesman Mathew was very helpful, he gave us all the information we required in a friendly manner. Our buying experience was much better than we had anticipated.
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Matthew the salesman was fantastic from start to finish, answered any questions I had and was professional and very knowledgeable.
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We found the car we liked at a relatively competitive price - we were not pressurised in any way and the service we received was good - our questions and queries were resolved with clear and helpful information The sales guy who dealt with us was very personable and helpful
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Great support, advice and guidance from both Joe Ilaria and David Walls. Two fine men who helped my family buy three vehicles in a month. We are indebted to them.
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Submitted on: Thu Dec 11 2025
I knew what I wanted and it was a straight forward process to part exchange and purchase my car. Staff were not pushy and the sales assistant was very helpful in terms of reducing bureaucracy and smoothing the experience
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Great advice from your staff very helpful
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From first walking in to driving away with my new car I was allowed to go at my own pace. I was not pressured into anything and my contact ( Steven) was knowledgeable and even found the answer to a couple of questiona i had.
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Hassle free viewing of stock, excellent help/advice from staff, very easy to deal when buying. Overall very pleasant way to buy a car.
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Great team and very professional
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Was a bit slow at times but overall good service
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Helpful and patience staff quick and thorough service kept in touch throughout the process
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Submitted on: Wed Dec 10 2025
There were no sales people breathing down your neck and putting on pressure. Left to browse in our own time but staff available to answer questions when needed. Staff member we dealt with was friendly and helpful.
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Great customer service, everyone I dealt with were very helpful and friendly. Definitely recommend going to Motorpoint for there next car
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Turned up with the intention to view a car - ended up driving away in it 2 hours later! Geoff was a great help from start to finish - gave me all the information I needed, and talked me through the whole process. He was incredibly friendly, and all round made the experience so easy. It was my first time buying a more expensive car, but he made it feel a b... [Read More]
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Finney was very helpful and a pleasure to deal with. My husband said its just a shame he was a Chelsea supporter 🤨
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Excellent service from start to finish, from hand over to collection nothing was too much trouble. All paperwork and transactions went without any hiccups. Would certainly recommend, this is my second purchase from Glasgow Store.
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