Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Jul 26 2026
Great and thorough service from Raj and Zeynep at motorpoint Chingford
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Simple, straightforward, no hassle very satisfactory. That’s why I come back next time . The price is always good and staff are helpful but not pushy. Top marks to the castleford team.
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Very good, slick and professional. No fuss, straight forward transaction.
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The staff were friendly. And very helpful. There was no pressure and relaxed atmosphere
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Tristan was very helpful and not pushy, just what a salesman needs to be.
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Good service all round , especially from Mirza Ibrahim "
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Good selection of cars and we found the perfect one for us.
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Friendly staff and a great selection of cars at a good price made our task of finding a new car much easier than expected
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Team work was very good, the staff were very helpful and polite from start to finish and the transaction went very smoothly. Would definitely recommend Motorpoint to others and would definitely go back
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It was so easy to buy our car from start to finish second time we’ve used them great service
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5* for the car, condition and price. 1* deducted for the complete lack of after sales service. Two simple ( but important) questions were asked by phone and by email, absolutely no response, very disappointing.
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Very good customer support, car was delivered on time and no issues whatsoever. Staff very friendly, service was excellent and price was great.
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Such an easy going place, the staff there are so lovely and it is the easiest car dealership i have been to
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Submitted on: Sat Jul 25 2026
Smooth transition buying 2 cars , some issues with pricing given over phone for one of our part exchanges but the salesman did the best he could for us
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We had a great experience at Motorpoint Burnley, our sales assistant Rob Moss was helpful and supportive
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We had an excellent experience at Motorpoint Swansea, and a huge part of that was thanks to Joe. From the moment we arrived, he was friendly, approachable and completely professional. There was never any pressure to buy, and he took the time to answer all of our questions honestly and thoroughly. Joe made the whole process of purchasing our 2021 Nissan J... [Read More]
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Me and my family decided on a random day to go to motorpoint just to have a “look”, Elliot assisted with what my dream car was. He talked through everything and giving me a better understanding in everything. We wanted to look at other dealerships but we came back within 10 minutes 😂. Elliot was enthusiastic which made the whole experience exciting. Thank... [Read More]
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Friendly and patient staff. Follow up paperwork efficient.
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