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Motorpoint

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

A Motorpoint customer being shown her new car by a member of staff

Submitted on: Sun Jul 19 2026

Friendly staff , quick turn around the hole visit only took 50 mins

Reviewed on:

(4 out of 5)

Great advice given and friendly service

Reviewed on:

(5 out of 5)

Quick, simple. Staff was professional, kind and thoughtful

Reviewed on:

(5 out of 5)

Very good personal service with clear communication

Reviewed on:

(5 out of 5)

Submitted on: Sat Jul 18 2026

Great service from start to finish Shane explained everything and kept intouch. The car was ready for me to collect the next day. Brandon was there when we collected the car also made sure we were happy with everything great service

Reviewed on:

(5 out of 5)

I am buying sakoda kodiaq this platform all staff's very helpful and cooperative i much appreciated it am recommended every use this website . Thanks kind regards Syed shah

Reviewed on:

(5 out of 5)

Bought a car from motorpoint Burnley and hamza went above and beyond to help us with the sale highly recommend dealing with hamza at motorpoint 5star salesman

Reviewed on:

(5 out of 5)

Easy hassle free service selling my car to motor point. Sales person was great. The whole process was easy and straightforward and I also received £1250 more than the next closest offer from any other dealer.

Reviewed on:

(5 out of 5)

Honestly do not ever go to any other used vehicle dealership ever again. How refreshing to have such a pleasant experience from the moment you walk in the door to the moment you drive away in your car. The whole process was seamless well explained no pressure I will be back when I renew my car thank you Maidstone

Reviewed on:

(5 out of 5)

Had top class service everything went smoothly and straight forward well pleased

Reviewed on:

(5 out of 5)

There was no pressure sales tactics, the staff were really polite and helpful from start to finish. Good selection of cars.

Reviewed on:

(4 out of 5)

Have always bought my car from Motorpoint. Very friendly and trustworthy company. The representatives are helpful and friendly.

Reviewed on:

(5 out of 5)

Sold my car to Motorpoint Manchester. Their valuation was £1,000 highter than Arnold Clark and WBAC. Process was very easy, finance paid off within 24 hours and balance paid into my bank account within 30 minutes. Kaylum Sharp was the Sales Executive and was excellent.

Reviewed on:

(5 out of 5)

We got what we wanted, quickly and efficiently. Great car at a good price and a really friendly salesman (Steve).

Reviewed on:

(5 out of 5)

Great cars, very good on price and staff are just the best. This is my second car from Motorpoint and when it comes to renewal, I will go back as i know they will take great care of me as a customer. Can really recommend Motorpoint, especially in Edinburgh

Reviewed on:

(5 out of 5)

Everyghing so relaxed...no pressure and Naz was brilliant

Reviewed on:

(5 out of 5)

Excellent process start to finish, I used the website to select the car I wanted and they shipped it up to Edinburgh for me to collect. Car was ready earlier than planned which was great however I could only come up on the scheduled day for work commitments. I was a little worried that there was no description of the cars condition on there website howeve... [Read More]

Reviewed on:

(5 out of 5)

Very smooth purchase, staff very knowledgeable answered my queries straight away, special mention to Rash he was fantastic.

Reviewed on:

(5 out of 5)

Excellent service. Amazing staff, especially Zeynep. Makes changes car so so easy.

Reviewed on:

(5 out of 5)