Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed May 06 2026
Very welcoming company. You can walk around and look at the vehicles without anyone following you around and pressuring you. There are staff in the showroom to answer any questions you have. Actually purchasing the car was so easy and stress free. Staff are really friendly and helpful. Highly recommend.
Reviewed on:
Great friendly, professional service.
Reviewed on:
Salemans very helpfull
Reviewed on:
Very good service
Reviewed on:
Submitted on: Tue May 05 2026
Excellent service at Motorpoint in Derby on 19th April 2026 from Chloe who sold me my Audi A3 Hybrid and part exchanged my old vehicle at a fair price. Reservation and credit checks over the phone were easy as was having to postpone my collection to later in the day at short notice due to a faulty fuse on the trade-in vehicle (which was fully rectified be... [Read More]
Reviewed on:
No fuss, very straightforward. Cameron was extremely helpful. I would recommend waiting until cars have been valeted before allowing customers to inspect them. Stale cigarette smells are not a great selling ooint for me.
Reviewed on:
Whole process from reserving the car, to organising collection date and time, uploading documents and purchasing was a smooth transition. Really helpful staff.
Reviewed on:
It was a very professional, stress free experience.
Reviewed on:
Very smooth, easy and pleasent experience from initial enquiry to sale. Very friendly and professional, no pushy salesman just helpful and knowledgeable. I would highly recommend this garage to anyone. .
Reviewed on:
Great service and excellent well presented cars
Reviewed on:
I was very happy with the service I had I have not used motorpoint before so wasnt sure exactly what to expect other than what family had said. Martin who sold me the car was very helpful throughout and didnt rush me however i did need to look relatively quickly to ensure got good price for my part exchange due to timing. The price was good and the car ... [Read More]
Reviewed on:
Very nice people and extremely helpful and very nice to deal with, well go back for my next car.
Reviewed on:
Kind and helpful staff.
Reviewed on:
Really helpful and friendly staff. It was my first experience at Motorpoint and the service I received made the whole process simple and stress free.
Reviewed on:
Absolutely so easy to buy a car from there and the staff are superb
Reviewed on:
Very good prices
Reviewed on:
Fantastic service as always.
Reviewed on:
very easy to deal with, and all went through quickly
Reviewed on:
Friendly and helpful staff
Reviewed on: