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Gold Trusted Service

All Cars Less Than 3 Years Old
and less than 25,000 miles


Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Feefo, the independent review site, after they’ve purchased their car from the UK’s leading car supermarket.


The service was very good, Simon was extremely helpful and professional. We would have no problems recommending Motorooint to friends and relatives.
I am pleased with my purchase
Reviewed on: 23 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent salesperson 'Adam' he explained everything and made the buying experience enjoyable.
I was expecting a call with regard to asset protection but I never received it, I was told by Adam that I had a 4 day cooling off period and I would get a call then.
A... [Read More]
Reviewed on: 23 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
From sales guy joe, to the lad that done the finance jack, brilliant service.
Bought a juke only realised a couple of days later when we went to put fuel in the flap wouldn’t open to get to the fuel cap. Phoned Motorpoint and was sorted the following day no issues and even filled... [Read More]
Reviewed on: 23 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Staff were informative and helpful. Pick up service was efficient although there were a lot of forms to go through (I understand the need for these but it is tiresome).
Good car, comfortable, all the mod cons
Reviewed on: 23 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Easy transaction, quick, good comms, relaxed, never felt pressured or hassled like at some other dealers.
Reviewed on: 23 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Patient, knowledgeable about all the cars we looked at . Enthusiastic staff
Superb drive spacious cost effective
Reviewed on: 23 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Knowledgeable and informative advice , did not feel pressurized in any way , we took time to look over the stock and in doing so changed our choice of purchase , this did not inconvenience the staff in any way . All in all the best experience I have had in car purchase.
... [Read More]
Reviewed on: 23 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Yes i would recommend Motorpoint.
Very pleased with the car.
Reviewed on: 23 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Very good from start to finish.
Very happy with car.Would like to trade in 2019
Reviewed on: 23 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
no pressure good knowledgeable salesman , clean , bright friendly environment , easy and good experience
my wife is so happy, had a smile on her face all week
Reviewed on: 23 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Customer service was excellent very relaxing way to buy a car
the sales people were not overbearing or pushy like I have experienced in other
car dealerships
When I arrived to collect my car everything was in place and ready to go
I have only had the... [Read More]
Reviewed on: 23 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
First class service. Very patient and attentive. Very pleased with the service as this was our first purchase from Motorpoint and will be our first port of call for our next purchase
Reviewed on: 23 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
prompt service at all stages
very happy, quality and fair price
Reviewed on: 23 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
I thought that the experience that I had at Motorpoint was one of the best that I have had when dealing with a firm connected to the Motor Industry, the person that dealt with me,Jack Latto, was a pleasure to deal with, he was initially very welcoming and friendly, he had everything... [Read More]
Reviewed on: 23 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Quick and easy transaction! No pressurised sales techniques used which was refreshing! Competitive price paid for my car which I traded in. Overall I great experience.
Great car, extremely happy with it!
Reviewed on: 23 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
A very good service from very polite / courteous well rounded staff members . I would also like to comment on Jordan Marshall the representative whom I dealt with made the customer experience . After dealing with numerous car dealerships over the years I would and have recommended... [Read More]
Reviewed on: 23 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Able to browse at leisure without being mithered. Spot on. On Whole very efficient- waited over half hour to be seen on collection but once in system v. Professional and thorough -you have secured my return. Special mention to Matt Faulkes who made our experience comfortable with... [Read More]
Reviewed on: 23 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Easy process good value, not too much sales hassle.
Nice car, drives OK for an MPV
Reviewed on: 22 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Very happy with purchase. Easy and quick. Popped in just to have a look and drove away in a new car less than three hours later.
So far so good. A nippy little runaround. Looking forward to some sunshine so that we can open the roof!
Reviewed on: 22 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Matt E was really helpful, no pressure, most of paperwork is quick and straightforward,
Replaced previous Jag, new engine style has more power and a few more options, The app to auto start and warm from your phone is great,
Reviewed on: 22 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
As i was using Motorpoint for the first time, i found the overall service excellent, from first arrival to driving away my new car. Friendly helpful staff that made the experience hassle free.
My first BMW and i am over the moon with the car. Looking forward to many a... [Read More]
Reviewed on: 22 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
great Experience. specially Ray was so helpful.
Reviewed on: 22 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Really friendly staff members who allowed us to look at our leisure and approach them when we were ready. Never once felt pressured or rushed. Couldn't fault the service at all.
I love my new car, it has everything I was looking for and the price was very reasonable.
Reviewed on: 22 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Explained very well about the deal and car I’m getting, excellent service very friendly 10/10 on hospitality .

Very pleased overall thank you Motorpoint.
Very pleased the vehicle is very good I'm happy family is happy and that's it everyone is happy that's good... [Read More]
Reviewed on: 22 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Comfortable surroundings
No hard sell
Superb choice of cars
Had the car I saw on website
Good around deal
Nice car
Small and compact, 5 doors
Within my budget
What I wanted
Reviewed on: 22 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
First rate treatment by salesman. Nothing was too much trouble.
Very happy with our new car
Reviewed on: 22 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
The Motorpoint representative listened to my requirements and located a car which exactly fulfilled my wish list. A great transaction.
The car drives well and looks lovely. Really pleased with the purchase.
Reviewed on: 22 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
They had everything organised and ready to be signed and I was in my car within 1 hour
Great value and great car
Reviewed on: 22 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Top salesman Matthew Warren at Derby yet again did a great deal on my Duster! Love my car and will bring family and friends back to see Matthew when they are thinking about a new car!
Great car, love it! Matthew saved me 5 grand on a top top spec I wouldn't have... [Read More]
Reviewed on: 21 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Khal was brilliant and handover team was superb!!
Reviewed on: 21 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent - very attentive and professional.
Reviewed on: 21 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
I am extremely pleased with my Motorpoint experience. From the initial contact to have the car transferred to my local branch, right through to driving it home. The representatives could not have been more helpful and the whole process was very efficient. I would not hesitate to... [Read More]
Reviewed on: 21 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
The service at Motorpoint Derby was first class. At no point did we feel pressured, when we required the sales Executive (Mark Locks) assistance, he was there to provide us the information we required. The entire process was conducted professionally and we received a first class service from the... [Read More]
Reviewed on: 21 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Very easy throughout the buying and selling process
Reviewed on: 21 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
They allowed me time to make my own decision and were not overly pushy.
The car is amazing and is equipped with great features.
Reviewed on: 21 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service from first contact with sales ( Iain Gillies) bearing in mind I had only accompanied my daughter who was picking up her new car , and had no intention to buy a new vehicle myself . Unfortunately I made the mistake of looking round while my daughter completed the docs .,... [Read More]
Reviewed on: 21 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Completed the sale efficiently with no problems and no fuss. Staff were friendly but not pushy.
Early days but so far very pleased with the car and the price.
Reviewed on: 21 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Straightforward, no hassle car buying experience. Good part ex price, great new car price, what's not to like?
Love my new car, fantastic to drive, great fuel economy, comfortable and loads of gadgets!
Reviewed on: 21 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
The service was Excellent
I love the look of the car and also the performance
Reviewed on: 21 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Wonderful service from start to finish,would highly recommend Motorsport to anyone
Lovely little car to drive very pleased with it
Reviewed on: 21 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Simple and efficient service
Car is as expected - good quality and well presented
Reviewed on: 21 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
The whole experience was very easy!
No problems at all :) fingers crossed it stays that way!
Reviewed on: 21 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Kevin was really friendly and looked after me & my family well all day
Went really smoothly and we love our new car
Reviewed on: 21 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Very good eve in the poor weather. Thanks.
Very good car .can't fault it .thanks.
Reviewed on: 21 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
I would buy from them again
Reviewed on: 20 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
A very efficient friendly helpful young vibrant staff
Motor point have a very clever way of sending you seamlessly from one dept to the other not really realising you are purchasing.very happy with our new car
Reviewed on: 20 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
I recently bought a blue Ford fiesta from the Glasgow branch of motor point. The initial discussion with Haydon the salesman went well and I received a good deal for the car. After trying with 1 finance company the deal did not suit my requirements and thus Haydon recommended that we... [Read More]
Reviewed on: 20 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
This is my sixth car purchased from Motorpoint so they must be doing something right. I always feel that its a good genuine deal.
Very well prepared for sale. Excellent purchase.
Reviewed on: 20 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent staff who go above and beyond and actually seem to care about your car buying experience.
Love my new car, perfect for me and a good price!
Reviewed on: 20 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Friendly and efficient.
Right car at the right price.
Reviewed on: 20 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Old car valued quickly to my satisfaction new car picked with help online all from my comfortable armchair at home. Collected new car 2 days later and very pleased with price and quality better than anticipated. Drove off within the hour , best new car experience ever!
... [Read More]
Reviewed on: 18 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent customer service. I loved the cafe and especially jo Anderson and Liam for processing as quick as possible.
I love my car, it’s brilliant, very comfortable when driving and plenty of space for all my suitcases whilst I have been traveling
Reviewed on: 18 February 2018
Vehicle Rating: Service Rating:
(5 out of 5)