Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Jan 16 2026
Maidstone motorpoint experience was awesome! All staff very personable. Izzy in particular was very easy to deal with. I sold my car and achieved very competitive valuation online that was honoured in full. Very efficient experience. The standards and atmosphere in the building is one of the best car dealer experiences i have had. Will definitely recommen... [Read More]
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Submitted on: Thu Jan 15 2026
Big thanks to Finn & Chris who helped us recently with a part ex & purchase of a new van. Very happy with the customer service provided, which has made us come back here. Highly recommend a visit.
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We were greeted by Darcy Barton at the Maidstone branch when we went to enquire about a van that we were interested in buying. He was very helpful and answered any questions we had. He made the experience very pleasant and straightforward from start to finish and he was never pushy like many sales executives. He is a credit to your business.
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The staff was very helpful
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This motor point chingford branch really make me so happy today with their great customer service and knowledge of vehicle. This is my third time purchasing vehicle from them. I recommend highly for trust and reliability. You can find almost any vehicle with competitive pric.
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Quick and hassle free dealer.
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I can't fault my experience at Mororpoint from start to finish , I had visited a couple of dealers beforehand which didn't offer as much overall.
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Excellent service , very knowlegable sale staff. Everything went smoothly. This is the second car purchased from them.
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Straightforward to deal with. Know that the prices are realistic. Wide choice of cars for all pockets. Can recommend Vincent Mitchell at Motorpoint- Glasgow
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A good service
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Easy, quick and stress free process of selecting a car. Would recommend 100%
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My son recommended motorpoint to me as I've always bought 2nd hand cars and spent a lot of money keeping them on the road but due to my ill health I needed a car to rely on and purchased my 1st new car a citroen c4x I seen the picture online n thought that's my car the staff was polite friendly explaining everything also took out extended warranty the exp... [Read More]
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Always helping giving you good price for your car and getting you into a new one all staff were great
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I recently purchased an Audi from Motorpoint Newport and the entire experience was outstanding from start to finish. The process was smooth, efficient, and very well managed, making the whole purchase completely stress-free. Josh Smart provided exceptional service throughout. He was professional, knowledgeable, and took the time to explain everything cle... [Read More]
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From start to finish, my experience purchasing my Audi from Motorpoint, Newport was absolutely first-class. The entire process was smooth, professional, and completely stress-free. Josh Smart was exceptional throughout. His professionalism, knowledge, and attention to detail really stood out. He took the time to explain everything clearly, covered all re... [Read More]
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Straight forward experience from booking a test drive , to purchasing and picking up car . Staff kept me informed throughout the process.
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The moment we entered the store at birtley we were made to feel welcome ,Jack was professional helpful extremely pleasant
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Khal was very helpful and 100% professional.
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Un pressured approach by staff, polite knowledgeable staff, smooth efficient sale
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