Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Mar 05 2026
Excellent service from start to finish
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From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team. No hard sell, no degrading talk on our trade in, unlike the other company who we bought from before, who see and only care about dollar signs as soon as you walk in. Definitely should be your first stop when buying the... [Read More]
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Couldn’t fault the salesman at all he was so polite and he made sure we went through everything and made it easy for us .We will definitely be using Motorpoint again and telling our friends and family how good they are
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Happy with everything from keeping us informed to the nice staff
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Quick, easy and the sales personnel who helped us were brilliant.
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Steve the sales man.
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Good choice, good trade in value and good price. Sale done in one visit
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I have bought a few cars from Motorpoint. The process is easy and efficient. More importantly the cars are of great quality and the service provided is excellent.
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No problems at all, no fuss and very helpful
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Ipswich branch are amazing / thank you to Tom and Harrison for their patience with us
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First time I've used Motorpoint as I've always used Ford dealers, found staff accommodating and helpful, car I liked was in Stockton and at first the price for my car was far less than quoting on line, salesman agreed car was in excellent condition, walked away and offer was improved and a deal was eventually struck. I dealt with Luke who was very helpful... [Read More]
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Second car purchase after the first one had some problems and had to be returned. The staff were more than compassionate and respectful throughout. They kept in contact at various points through the process, Jack L, was brilliant 🤩 and shows what real customer service looks like. Victoria was also very kind and reassuring throughout. Great store, awesome ... [Read More]
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Danielle who we dealt with with was very efficient and courteous and knew her job inside out.
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From start to finish of purchasing my new car,the service was first class. Edinburgh Branch(Dougie) was very professional and helpful. Will be passing my recommendations to visit your showroom. Thank you to you all.
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Excellent service from Motorpoint, And salesman Gianluca.
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Excellent service. Friendly & very helpful.
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