Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Sep 16 2026
Ibrahim provided excellent service throughout our buying process. He was kind, efficient with the documentation, and gave us great insights to help us select the right car for our needs. Because the car was only 3 months guaranteed, we added the 4-year guarantee for extra peace of mind. Highly recommend Motorpoint Chingford!
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very pleasant people
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Really professional staff, Zeynap was great and was training a member of staff throughout. It was great to see such practice
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Sales service seemed OK unfortunately the type of car I bought jeep renegades have not got a very good reputation I have since found outso hope things don't go wrong I have spent enough buying the car I am hopeful no major problems occur
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My wife and I have been looking for a new car to replace our current one. Motorpoint came up in my webpage. So I gave it a look, it was easy to understand and navigate. Found just what we needed. Did a price survey, the price was right and the car looked great. Went to have a look and found the car was actually at another location. So we spoke to the staf... [Read More]
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Helpful, Efficient and Courteous
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I felt at ease as soon I walked in door they came over introduced their self,then let me look around.
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Reserved a car to test drive by phone day before. Car wasn't ready so waited for 40 mins. Lovely showroom, waiting area with coffee machine and toilets. Zeynap looked after us very well throughout. Explained benefits of extras like extended warranty, dashcam if we wanted. No pressure sales here. Took our time checking over and test drove. They have a grea... [Read More]
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Great in person service both at the Glasgow site and on the phone to Derby office - simple online process for reserving and dealing with paper work etc associated with trade in and test drive Competitive price and quality of vehicle prep excellent 😁
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Fantastic service from start to finish. Well looked after in the showroom and everyone was very helpful and explained everything!!
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Fantastic staff! Couldn’t do enough for me, brilliant!
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Totally helpful and caring from the start. Whole process was great and I love my new car. Would recommend.
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Brilliant service, never disappoints
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Alex took good care of us, top marks to his kind nature. Only down side is still waiting for paperwork for last service which was promised was done before we bought it
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Henry and charlie were incredible! Helping us find our perfect family car!
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Staff were very friendly & helpful
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Had a couple of problems after purchase but these were sorted out efficiently. Chloe was amazing and got everything sorted without delay
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