Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Jun 19 2026
So much help from Neilam after the bad experience we had with the first car, Can’t thank her enough.
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Was made to feel at ease, listened to what we were looking for, and made it easy to complete with our choice.
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Anther easy and problem free car change from motor point at Coventry
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Daniella (sales person );was helpful explained everything and made the transfer of vehicles seamless .
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Really happy with my experience there was no pressure and forcefulness in buying or sorting a car which I liked. Jamie had a lot of patience and his partner also! Would recommend to anyone.
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The variety of vehicles was a definite plus point, easy finance application process with instant decision. There was a hick up as both front tyres needed to be replaced. This was done very quickly and without any fuss. I would recommend Motor Point to friends and family. A friend of mine has also purchased a vehicle from the same dealership on my recommen... [Read More]
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Very friendly answered all my questions and was hassle free a quick turn around
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Very smooth change over, sales lady was excellent (Chloe brown) would recommend. Car could have been cleaned much better.
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Submitted on: Thu Jun 18 2026
I had an excellent experience at Motorpoint Glasgow. I want to thank Liam for all his help on the day making my car purchase quick and easy. The service provided was efficient and Liam was very helpful. This was my second car from Motorpoint and I would definitely recommend Motorpoint to all friends and family looking for a new car.
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My son and myself were looking for a car. We went to Manchester motorpoint. We were meet by Kaylum who was very professional ,friendly and knowledgeable. He spent time with us and took time to answer any questions we had and the budget we were looking for. He found us the cars we wanted and I never felt any pressure into making a decision.Even at the hand... [Read More]
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customer service, staff ,environment
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Overall good. It will be good to not charge the customer for transporting a vehicle from your another branch, as it dilutes the purpose of accessing the cars available across Motorpoint UK locations. Also, if Motorpoint could consider financing buyers who are living in the UK for less than 3 years and are on an employment visa. Mr Keanan Uppal supporter r... [Read More]
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George Gascoigne was so friendly and his knowledge was invaluable to someone like me who is not a petrol head.
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Cannot fault the service provided both over the phone and in person at the Sheffield branch. A completely efficient and stress free experience.
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Great service
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Apart from the delay in delivery all went well.
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Friendly honest and helpful staff.
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Very good and very friendly and professional would recommend to friends
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