Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Jul 15 2026
Good cars at a reasonable price and no pressure from sales dept
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The staff especially marco and their swift procedures.
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Nice friendly staff , helpful without putting any pressure to buy ,allowing you to take your time and getting a coffee in the seating area on your own while deciding made the purchase of new car a better experience,Daniella and assistant manager were very helpful , would definitely recommend motor Point to friends and family
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For the 3rd time of buying a car with Motorpoint I have not been disappointed . I have my dream car and Ryan Sullivan made a run very smoothly. I test drove the car on the Wednesday and by Friday I was driving it home. Very helpful and knowledgeable the minute I stepped on the forecourt. I wouldn’t buy my cars from anywhere else.. 10/10 service every tim... [Read More]
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Submitted on: Tue Jul 14 2026
All staff members at Motorpoint Coventry were amazing; Efficient, friendly service. No hard sell, just helpful. Went out their way to make everything seamless. Big thank you to Danny, Ash and Dom. Big thumbs up from me.
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Kaylum at the Manchester branch was very honest with my purchase. He got to the point and made me feel very confident with the purchase! I love my car and I’m so happy I listened to him when it came to advice about cars. This is my dream car! He made my dream come true and I don’t regret any of it! Thank you so much Kaylum! The car was in a different area... [Read More]
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An excellent variety of cars to choose from. The Salesman are very helpful, & the process was made simple by our Salesman (Matt) from viewing/choosing to purchase & collection. Thank you Motorpoint.
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Still awaiting for service history on vehicle. Also, confirmation of model of vehicle
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Very helpful staff. No pressure. Good quality cars would recommend motorpoint to friends and family.
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Excellent service. Staff were welcoming and well informed. Helped me with every detail.
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We have recently changed our car and needed to sell our current car. We checked the usual places (Car Wow, Motorway, We Buy Any Car, etc) and Motorpoint offered the best price online. Booked our appointment, in and out within 30 minutes with being offered the price quoted online. The whole process was extremely easy and couldn't be happier. I would 100% u... [Read More]
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Excellent service and the staff so helpful LUCAS was fabulous so quick from viewing the Yaris to having a lovely coffee and signing for the vehicle was less than 30 minutes Once more this was the best buying a vehicle experience I have ever had Thank you MOTOR POINT SWANSEA SOUTH WALES
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Submitted on: Mon Jul 13 2026
I recently bought my new car from Motorpoint, and I wanted to say a huge thank you to everyone who helped make the whole experience so straightforward. A special mention has to go to Lewis Powell from the online sales team. From start to finish, Lewis went above and beyond to make sure everything was taken care of. He was always friendly, professional, q... [Read More]
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Staff was good
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Salesman was excellent very knowledgeable a d went out of his way to make sure we where happy with our purchase.
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