Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Sep 30 2026
All round very quick and informative process. Ordered car online had it delivered to my local motorpoint and bought the car, all within a week.
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It all went very smoothly, no hassle, There was a nice young man who dealt with us, he was very good. I ordered the vehicle online from Norwich and I got the car ,on the date you said I would, no drama, drove away and we love the car
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Honestly couldn’t recommend a better place to buy a car. Brilliant service from Raj and Maddie, both members of staff were honest and made sure I found a car that met my needs! Removed the stress factor for me :)
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The staff were extremely helpful, especially Joe who was very patient, made us feel relaxed and put no pressure on us to buy. On the day we pick up the car there was a issue with the payment process, on this occasion Kiran assisted us with the payment transfer and arranging the road tax. Thanks both!
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From beginning to end of the process, it was really easy. Connor especially made it very smooth, very happy to help. Will definitely recommend!
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Quick friendly service for things done kurt helped in ever way possible very Happy
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Liam was really helpful and knowledgeable. This was our first experience buying a car and he made it seamless! Thank you!
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Jack was a pleasure to deal with, nothing to much bother.
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Very nice and helpfull staff, good prices, recommend!
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David was great help getting my issues sorted for me
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Met at receptioun by a great, friendly young lady named Elliyah who was great. Showed us our car and masde sure Lyn could get in and out as she has a meytal plate in her leg. The car was great, she then made us a cup of coffe till we met Caiden. He checked our trade in and really helped me with my phone to get my ins and pay my valuation. Fantastic guy an... [Read More]
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The staff were very welcoming, friendly and professional and the vehicle was clean and well presented. We were involved with two sites, Sheffield and Stockton on Tees and the staff at both locations were excellent.
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The ease and trouble free it was to buy my car nobody hovering over us trying to sell us a car and very friendly staff
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Brilliant customer service
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From the moment i walked in I felt welcomed and felt at ease from all the staff. They happily let me browse around to get a feel for the cars that I liked. I did purchase a car from here and they’ve made the whole transaction a breeze. Nothing was too much trouble and communication was great.
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sam was extremely helpful
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Straight forward transition,nice car
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All went very smoothly with no problems. Only disappointment, although I can see it is difficult, was only being able to value my part exchange car on the condition presented when I went to see the new car and not how it would be presented on handover with windscreen replaced, MOT and service all done. Any how, had a good outcome as my local Vauxhall deal... [Read More]
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Top class service from beginning to driving away in my new car. I would reccomend this company gold star to Kallum and Abdul. They met my every needs and came up with the perfect car.
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Submitted on: Tue Sep 29 2026
Easy transaction, I did everything on line before I went to Edinburgh,I chose the car, they offered me a half decent price for my part ex, when I got there everything when smoothly, did the transaction, went home and very pleased with my purchase.
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