Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Oct 10 2026
Had a fantastic experience here at Motorpoint Chingford! - was really looked after by Zeynep, very helpful and informative, explained everything thoroughly, very warm and honest nature. Could not ask for more. Also Ibo was very good too - very kind and welcoming. We were in very good hands and recommend this place!
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The sales rep was wonderful Maddie makes our experience unforgettable, she was knowledgeable, and her expertise was superb.
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The guys and girls at cov are just great. I have bought about 14 cars from them for family friends and myself and never had an issue. Say no more.Good luck to Simon on his new job at oldbury Cliff
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Bought car from Motorpoint stop start was not working discovered battery was not working properly needed new battery got new battery fitted stop start now working Motorpoint reimbursed for the battery cost no problems very good customer service would recommend Motorpoint
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Excellent from the moment we arrived. Chris was amazing. So supportive, went above and beyond
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Exceptional service.The Staff were very helpful and knowledgeable. Defiantly recommend
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Helpful, friendly.
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Always great service here from the staff, honest advice and no pushy salespeople. Always our first call when looking for a new car. Highly recommend
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The service we received from Motorpoint was very good. Everything was straightforward and the salesman was transparent and honest.
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There was a dedicated staff member assigned to us (Taylor) who remained eith us throughout test drive and purchase answered all my questions in full and stayed proffesional although polite and pleasant
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Friendly helpful knowledgeable staff. Didn't quite get the price for our car part exchange. Kurt was our salesperson. Very polite and patient. Mollie was there for us on collection and she was so lovely.
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We arrived a hour earlier than are appointment but only had a short wait as the fitted us in. Everything was very easy from start to finish. I think her name was Sam,explained everything and very helpful full.
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Great customer service, Helen was very knowledgeable polite, we were left to look around with no pushing for sales would recommend to others.
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Submitted on: Fri Oct 09 2026
Brilliant service by Nathan at the castleford branch. Got us our dream car and a warranty aswell. Great service as always
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First time customer, went in knowing what i wanted and was left to look at car without all the sales pitch, but when needed the sales advisor they had all the answers when I was ready. Couple of scratches which was dealt with and resprayed. Colour matched perfectly and replacement charger cable provided. Overall a great first experience
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Was friendly and informative experience buying a car from this company in Maidstone. Fin was an excellent salesman and was easy to talk to. Also Chris was outstanding and very helpful to give me key information on electric cars.
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