Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Jun 15 2026
Our experience with Motorpoint was excellent! Khal was very helpful and friendly and made the process seem easy from start to finish. Many thanks Khal.
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Great service and helpful staff
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Very quick and simple. Nathan explained everything clearly, we got a good price for the car we changed. This is our third Car purchased from you.
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staff were very helpful, good all round experience buying a car from motorpoint.
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I knew exactly which car I wanted and the staff were able to help me very quickly. The whole buying process from viewing to driving away was finished within 24 hours.
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Submitted on: Sun Jun 14 2026
Just purchased and collected my third car from motorpoint Birtley. All of the staff are extremely pleasant, helpful and friendly. There are a great variety of vehicles on display all at very competitive prices. I received excellent service from Amanda from my initial enquiry through to collection of my car. Highly recommended and I will no doubt return in... [Read More]
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Excellent service and had a laugh too , thanks
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The whole process from initial enquiry through PX Valuation and completion of the deal was simple and handled with excellent customer focus by Kelvin.
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Very helpful staff and good selection of cars
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Liam Mitchell the salesman made everything very smooth. Ive always dealt with Liam and its always been the same,a real asset to the Motorpoint company.
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I thought that all the sales people were very helpful and not pushy letting me take my time in choosing the car that was suitable to me. I also thought that the collection of my car went very smoothly with Lucy from Oldbury branch being very efficient. I will definitely be buying from motorpoint again.
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Was an all round good experience,Tina the rep was helpful and not pushy at all , would recommend to anyone looking to get a used car !
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Long time customers for the simple reason you always come up with the right car with great service! Thank you!
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Excellent service from start to finish. We visited the derby branch and was looked after by Dom. Top bloke he Answered my questions and my emails. All the paperwork was done by kyle she explained everything (perfect). It's a Very relaxing place, no pressure off anyone.
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James was brilliant, listened to what we wanted, gave us space to browse and was ready with information when needed.
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Excellent customer service especially sales manager Chingford branch
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