Customer Testimonials
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Feefo, the independent review site, after they’ve purchased their car from the UK’s leading car supermarket.
Great customer care from start to finish , No salesperson pressuring you would recommed motorpiont to anyoneReviewed on: 25 June 2017
my purchase was the fifth car my famil have bought from you. Good salesman every detail was made clear. very pleased a good car to have for retired peopleReviewed on: 25 June 2017Vehicle: Vauxhall Corsa (1.2 Se 5Dr)
Great service...Stuart was very professional and a pleasure to deal with...car is like new...definitely use again soon. Found couple of bits missing ie 1st aid kit and triangle when got home...called them and they we great....items arrived next day.....ive always said true test of a company is... [Read More]Reviewed on: 25 June 2017
Allowed us to take our time to look around and when we were ready for assistance Amanda was very helpful and professional as was Lee when I decided to proceed with the purchase. I'm delighted with the car.Reviewed on: 24 June 2017
After a shaky start motor point delivered well above my expectations brilliant job well done customer service Superb car at a great price very good power for car brilliant! !Reviewed on: 24 June 2017
First and most importantly great price compared to equivalent Mercedes price. Highly commend Luke Fagan for his care, patience,manner and attention to detail in explaining everything in an understandable fashion. Similarly high praises for Sara Araujo for great manner and attitude and... [Read More]Reviewed on: 24 June 2017
Polite and non pushy staff. Great range of vehicles to view. Delighted and satisfied with my purchase.Reviewed on: 24 June 2017
From the minute we arrived we were welcome by a friendly assistant who made the tree in and purchase or our new car very pleasant and easy, The car we purchased had some scratches on the back bumper but again they came good and had the bumper replaced in less than 1... [Read More]Reviewed on: 23 June 2017
Excellent service , Matt at the Castleford branch was very helpfull and proffesional very pleased with the purchaseReviewed on: 23 June 2017Vehicle: Hyundai I20 (1.2 Se 5Dr)
Great customer service throughout fron initial enquiry through to car pick up. Would happily recommend. What I expected from a BMW, very efficient and stylish. Low mileage and price was very reasonable.Reviewed on: 23 June 2017
Excellent service from all staff. I am very happy with my new car.Reviewed on: 23 June 2017Vehicle: Citroen C1 (1.0 Vti Feel 5Dr)
Excellent service. Very professional, efficient but not too fussy. Pleasant and friendly and so far after service just as good. So far very pleased with carReviewed on: 23 June 2017
I thought all at the garage were very good. I do have one complaint, which is really to do with the way you organise your business. I made the initial contact with the Glasgow garage and dealt with the salesman there. I then over the weekend reserved the vehicle online, which unknown to me meant that... [Read More]Reviewed on: 23 June 2017
Easy of process and no pressureReviewed on: 23 June 2017Vehicle: Vauxhall Corsa (1.4 Ecoflex Se 5Dr)
Very helpful salesman who explained everything to us , and went over things that we didn't quite get with humour and patience. He was brilliant. On picking up our car the chap who dealt with us then was friendly and helpful too I am living the extra space this car providexReviewed on: 23 June 2017
Customer care is excellent and I have previously bought from them that's why I went back again. Definitely recommended Can't fault it at all its perfectReviewed on: 23 June 2017
Very efficient not to pushy, the whole transaction went through very smoothly The car is efficient, drives wellReviewed on: 23 June 2017Vehicle: Toyota Aygo (1.0 Vvt-I X-Play 5Dr)
Great service, fair trade in price, very friendly staff, nice cars at good prices. Highly recommended and I will be back, my work colleague James Toner told me all about you and actually took me down to buy the car. Very happy, like a child in a sweet shopReviewed on: 23 June 2017Vehicle: Vauxhall Corsa (1.4 Ecoflex Se 5Dr)
GREAT, HELPFULL STAFF, NO HARD SELL AND NO NONSENSE NOT BROKEN DOWN YET SO GREATReviewed on: 23 June 2017
First time we have used motorpoint very impressed, no hassle everyone that works there seem happy, only had the car a week but very pleased so far. Happy with my 1st MercedesReviewed on: 23 June 2017
Excellent service from start to finish. I phoned to arrange to see a car I was interested in buying but it wasn't available to see yet or locally so they transferred it (at £99 cost) to the local branch. After preparing and servicing I was able to test drive it and swap the same day.... [Read More]Reviewed on: 23 June 2017
Very helpful and very patient when helping me to make my selection. A fantastic low mileage Mercedes in beautiful condition. I love driving and owning it.Reviewed on: 23 June 2017
We were very happy with all the service we received from Motorpoint, from reserving the car online, to buying and driving it away the same day. We would certainly recommend Motorpoint, and buy from them again. Very pleased with the car.Reviewed on: 23 June 2017
Excellent customer service. Thank you.Reviewed on: 23 June 2017
Best company I have ever bought a car from. No hassle from staff when viewing cars. Relaxed environment Over the moon ! Castleford branch were brilliant! Love the carReviewed on: 23 June 2017
No fussy salesmanship and haggling. Great value vehicles and service from Motorpoint again. Spotless vehicle well under market value.Reviewed on: 23 June 2017
I thought it was a very professional service , Lee who dealt with our car could not of been any more helpful really pleased with it , looks really good and has a lot of extras for the priceReviewed on: 23 June 2017
Very friendly and professional. Love it! It is in really good condition and is exactly what I wanted.Reviewed on: 23 June 2017
i picked up the mustang at your derby branch my appontment was at 1400 i looked at the car and by 1500 all paperwork done drove out and on my way back to london very very happy thanks motorpoint this is my 7th car now regards keith sykes very happy head turner... [Read More]Reviewed on: 23 June 2017
Nice hospitality - drinks and cookies / muffins. Polite, knowledgeable and very helpful staff who listened and answered all questions well. Feels really great; in such great condition inside and out - just like new.Reviewed on: 23 June 2017
The salesman James who dealt with me was very helpful showing me a whole range of cars to suit my needs. He was very reassuring on the test drive and talked me through all my options for financing my car in plain English! It took me a little while to make up my mind and James kindly got... [Read More]Reviewed on: 23 June 2017Vehicle: Hyundai I20 (1.2 Se 5Dr)
Would recommend them to anyone and would go there again to buy a car. Very helpful and friendly and didn't feel pressured into buying the car. Car is great and was in a lovely clean condition when brought. Although I didn't want to get rid of my previous car I do like this... [Read More]Reviewed on: 23 June 2017Vehicle: Nissan Juke (1.6 Dig-T Nismo Rs 5Dr)
My experience with motorpoint was great, all the staff were very helpful & couldn't do enough to help. Love it, really happy.***Reviewed on: 23 June 2017
From start to finish my experience was great. From walking through the door without being hassled but knowing the guys were there to help to receiving the keys after all the details had been taking care of Great car wit with plenty of roomReviewed on: 23 June 2017
I didn't feel pressured into buying any car, I was left to walk round the lot at my own speed and look around the cars upon request. The staff member David talked me through the whole process of the finance and made sure everything was clear before I signed anything and... [Read More]Reviewed on: 23 June 2017Vehicle: Vauxhall Corsa (1.4 Ecoflex Se 5Dr)
Excellent service from enquiry about car, to having it moved to Motorpoint closer to me. Test drove it, purchased & drove it home same day. No hassle whatsoever. Lovely car & great to driveReviewed on: 23 June 2017Vehicle: Honda Civic (1.8 I-Vtec S 5Dr Auto)
very good staff and facilities yes would recomend to others very good vehicle and priceReviewed on: 23 June 2017
No pressure selling Love the car and extras very comfortable tooReviewed on: 21 June 2017
Online sales team dealt with my requests quickly and professionally. The branch explained everything clearly and were more than courteous. The car needed some cosmetic work done and Motorpoint wouldn't let car go before it was complete....shows that they keep a certain level of... [Read More]Reviewed on: 20 June 2017Vehicle: Vauxhall Astra (1.4I 16V Sri 5Dr)
Customer service was brilliant! Would definitely recommend to friends and family. Very pleased with smooth transactionReviewed on: 20 June 2017Vehicle: Fiat 500 (1.2 Lounge 2Dr)
Best price, and dealt with quickly and politely by all involved.Reviewed on: 20 June 2017
