Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Sep 08 2026
You have very helpful polite & cheerful staff online & in store which makes a difference. I am a long term customer & every time I get a good deal & excellent service. Thankyou Motorpoint.
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Motorpoint is a great place to go for your cars. They listen, will do anything to help what is right for you. No pressure to buy or take extras. Genuine help and understanding to your needs. No judgement. Would 100% recommend any of the staff and products.
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Very straightforward.
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Great service. Great staff.
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Extremely helpful staff, from the sales team to the garage. No pushy sales. Good after sales care.
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Excellent service from start to finish very helpful and made the purchase process easy
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Ellie was brilliant from start to finish..the whole process was seamless !
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Sam at the oldbury store was great. His customer service top notch. He was very patient and helpful, not forceful at all.
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Such a straightforward company to deal with. No mucking about.
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The staff were 1st class, professional and friendly couldn't ask for more
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Everyone of the staff I met were very proffesional and knowledgeable no sales pitch or being pressured the team allowed me to browse at the range of cars at my leisure ,Benjaminand Louis were very proffessional from start to finish with the purchase explained everything to me every question was answered I was recommended by a family member to have a look ... [Read More]
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Found Declan very helpful and knowledgeable. Found the perfect car for me with everything I wanted Other staff also very welcoming and bubbly
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Raj , the sales consultant went above and beyond to get the car for me. The car I was very Untreated in had just been sold. The car then again came back up for sale, he contacted me straight away. From then he made the transaction so smooth with every detail covered. 10/10
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The staff where excellent price was good and service was good
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Great price, efficient service, quick collection, good customer service.
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From finding my new car to collecting it, the service was great. Highly recommended
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Buying process made simple. Car ready on the day and time agreed. Assistance given to quickly sort road tax out. Fella that soted it out very friendly.
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Submitted on: Mon Sep 07 2026
The service at branch was excellent , the online service was shocking and false information but couldn’t fault the branch service
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Great cars and good atmosphere at motorpoint and they gave us a good price for our car Both Mason Gayle and Adam Simpkins at the Sheffield branch were really professional both could'nt do enough for us Adam an encyclopedia of knowledge on everything car related ....very entertaining !
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I have purchased quite a few cars from motorpoint over the years and so has my husband we are really pleased with the whole experience of buying a car and would recommend motorpoint to all my family and friends
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