Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Feefo, the independent review site, after they've purchased their car from the UK's leading car supermarket.

Motorpoint customers

Submitted on: Monday 22 July 2019

Fast and efficient. One thing to make sure in the future not to send out survey e-mails in the middle of the night as it disturbs your customers beautiful sleep.
Value for money. Thats what I have to say
Reviewed on: 22 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
I dealt with Callam Pendegrast. He was very helpful and pointed me in the right direction.
Extremely happy with my new car.
Reviewed on: 22 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Very professional in every respect, from finding your car online, trying the car of your choice to the final purchase. Could not fault their sales personnel.
Exactly what I needed at a price that could not be beaten.
Reviewed on: 22 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
They have been so helpful even when I’ve had trouble with my car they have been fair and tried to help me every time.
Lovely car just had issues with the engine management light which motorpoint will sort witty BMW. I have decided to go for a golf and motorpoint have... [Read More]
Reviewed on: 22 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Great service from start to finish from the initial phone contact to the purchase of the car on the day.
Fabulous car, my wife loves it
Reviewed on: 22 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Patient, listened and helped find my dream car. Cant speak highly enough of Kurt
Reviewed on: 22 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Well looked after pleasant people only thing I did not like to many ways to by a car
Wife loves everything about it
Reviewed on: 22 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)

Submitted on: Sunday 21 July 2019

Second time I've used motorpoint. Love their no pressure selling and laid back approach.
Love my new little runaround
Reviewed on: 21 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Richard in sales was friendly, helpful & professional with regard to our purchase. We did not feel pushed or rushed into making a purchase so felt comfortable. Devante dealt with the hand over of our new vehicle, he was also friendly & professional. We wouldn't hesitate to recommend... [Read More]
Reviewed on: 21 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Great service as always! This is the 3rd car we have bought from Motorpoint Burnley.
Very helpful, friendly staff who are very knowledgeable without being pushy.
Thank you to Nassar, Alan and Ashleigh.
Reviewed on: 21 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
The whole buying experience was professional and business like with no fuss or bother.
Having owned a Jazz previously I knew what to expect. The car has a few niggles which I hope to resolve when I visit the main dealer but nothing serious.
Reviewed on: 21 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
So helpful but not pushy
Love the car and such good value
Reviewed on: 21 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
I had a really positive experience. I was never hassled or rushed and always felt valued. Motorpoint Oldbury would be my first choice when looking for another car in the future.
Really happy and love my purchase
Reviewed on: 21 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)

Submitted on: Saturday 20 July 2019

very helpful & professional
very pleased with car , good price
Reviewed on: 20 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)

Submitted on: Friday 19 July 2019

It was a positive experience throughout. We asked where the car we were interested in was located and then we were left alone to look at it. We didn't feel pressurised at any time and everything was explained as we went through the paperwork. The part exchange of our existing car... [Read More]
Reviewed on: 19 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
The whole experience from start to finish was easy. Great salesman, easy test drive, very easy paper work and taxation of my car. No pressure to buy. And of course great cafe!
I drove my car home within 2 hours of 1st seeing it. That’s the way to do business.
Reviewed on: 19 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
the service at motorpoint was excellent we were completely left alone with the keys of the car we had chosen to have a really good look round, Rafal then took us out for a test drive, we chose to go the country route, we then came back and had coffee and biscuit's ( free) while we... [Read More]
Reviewed on: 19 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Had a very good experience with Motirpoint. Martin Boyle at Derby dealt with us. He was excellent. Very good at his job. Easy to talk to. It was after 6pm on both acaasions we arrived there, only problem we had was we couldn't get a drink and we'd both come straight from work. The car... [Read More]
Reviewed on: 19 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)

Submitted on: Thursday 18 July 2019

Great service. No pressure to buy. Friendly, respectful staff.
Reviewed on: 18 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
I would definitely recommend the more and
An excellent car in tip top condition
Reviewed on: 18 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Very good and professional
Reviewed on: 18 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
did everything well.. made us feel welcome offered us free drinks. very helpful
i love my new golf !!! lovely interior and really nice to drive
Reviewed on: 18 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Both the men that dealt with my sale on the phone and also at motor point derby were amazing. Please feedback to their managers how great and helpful they were :-)
Love it! Great little car for a great price!
Reviewed on: 18 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Great value for money. Very good experience from start to finish
Very Pleased with Motorpoint AGAIN!
Reviewed on: 18 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Their staff both over the phone and in person at pick up point were marvellous.
The car is a joy and feels just like new, for a fraction of the price.
I'm overjoyed with it, its like a new car
Reviewed on: 18 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Great service.vast choice of cars to choose from .no pushy Arthur Daley type salesmen .left alone to browse.salesman Paul was a pleasure to deal with .stress free car buying experience.recommend using motorpoint.
Very happy with car got everything I need in a car
Reviewed on: 18 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service! Efficient and professional
Very pleased with my low mileage, nearly new car.
Reviewed on: 18 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)

Submitted on: Wednesday 17 July 2019

Friendly and efficient.
Good value and excellent car.
Reviewed on: 17 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Couldn't have been more simple. Made to feel valued and excellent sales personnel.
Fantastic car and worth the money
Reviewed on: 17 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Brought a Range Rover Velar, thankfully the sales agents were very helpful and the purchase was very easy. I finally have my dream car. Thank you.
This car is just one of the best vehicles out there I believe it’s better than discovery and the sport. It’s extremely ... [Read More]
Reviewed on: 17 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service by all concerned. We would recommend and purchase from multipoint again.
Love the car just like a new one.
Reviewed on: 17 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
excelent service verey happy
10 out of 10
Reviewed on: 17 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Very professional and helpful and gave me time to make decisions and answered all of my questions.
Car was clean and prepared in a professional way.
Reviewed on: 17 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Staff were helpful and understanding
Happy to have made the purchase
Reviewed on: 17 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent selling model, not under any duress to buy. system fully explained treated with respect. Great buying experience.
On collection of the car the procedure was fast efficient and effective very pleased
Very pleased with purchase great to drive
Reviewed on: 17 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
I have recently bought 2 cars there. Sales is not pushy at all and test driving was easily arranged. One of the cars had a fault which meant I couldn't take it that day before it had been fixed, but the gave me a full tank of fuel to compensate for the extra journey.
Reviewed on: 17 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)

Submitted on: Tuesday 16 July 2019

Very friendly service and helpful
love my new car - and the service to get this was great
Reviewed on: 16 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
No pushy salesmen.
Martin dealt with my purchase, he was very efficient, very quick, explained everything and nothing was too much trouble.
Thanks Martin!
Nippy little runabout for me to get to work everyday. Cheap to run too.
Reviewed on: 16 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
I would definatley buy from Motorpoint again.They have given me good value for the exchange of vehicles.The service from the team is exellent.
Im very happy with the car I have purchased
Reviewed on: 16 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Service was very good. Friendly and clean environment in Widnes. The rating ought to be four and a half stars as I was a bit disappointed with the valeting around the doors, especially as I'd paid extra for the Williams treatment. The initial response and follow up to my online enquiry from... [Read More]
Reviewed on: 16 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent customer service, no sales pressure at all just good honest friendly information
Excellent more than happy with my purchase
Reviewed on: 16 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
They weren’t pressuring. They kept me informed. They were super accommodating when the finance company took ages to transfer the cash.
Reviewed on: 16 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Motorpoint were not pushy but very informative.They moved a car 350 miles nearer and the test drive in Newport was very helpful.They also dealt with a minor fault very effiently
Very happy.Nice car at a good price
Reviewed on: 16 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Amazing Service from Richard. Made us feel comfortable and no pressurised selling atmosphere you normally get at car dealers. It made my first time buying a car a great experience, thankyou.
The car is perfect for me, it handles well and love the way it looks. Absolutely... [Read More]
Reviewed on: 16 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)