Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Jun 13 2026
Excellent service, thanks.
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Not pushy, very helpful when needed, answered all questions when asked.Highly recommend.
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On arriving, staff were friendly and always on hand to help throughout the day. I was there for hours but it felt like minutes. Special mention for Marc, he made the experience great, super helpful, very chilled, didn't feel pressured like you can sometimes experience when buying a car. Collecting my new car was easy and staff helped with the process of ... [Read More]
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Very pleasant staff , helpful in everything , most of all no high pressure salesman ship
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thsy are so helpfull all the staff are really good . i would highly recommend motorpoint yo any one
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Submitted on: Fri Jun 12 2026
Nas guided me through the whole process, patiently answering all my questions. I never felt pressurised; and have bought a car which is perfect for me. Thank you!
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Very helpful and courteous salesmen
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Dealt with 2 members of staff and both were excellent in their knowledge and helped with all the details of buying and partexing of our 2 vehicles.
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I had the pleasure of meeting Zeynep, who was just amazing. She was really helpful and helped me understand certain aspects. Really lovely member of staff
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The first time I have bought a car from Motorpoint, it was a very quick and efficient experience. I would definitely return in future. Fast and friendly team to deal with.
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I am not the most confident person when it comes to buying cars. This is now the second car I have bought from motorpoint Maidstone,if this car is as good as the first one I bought I will be really happy. As for the service Tina is extremely professional in what she does, she make buying a car look so easy. On handover was shown control's still learning ... [Read More]
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Staff were very professional and courteous
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helpful staff everything done on time,there is a few minor problems with car.but no problem booking car in to have them resolved
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Have bought a few cars now from Motorpoint and never had a problem. The service from them is excellent. Staff are knowledgeable, friendly and helpful. Never pushy. Price I paid was fair and reasonable and I feel I always have had a good deal. Wouldn’t go anywhere else.
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The way our purchase was dealt with, start to end. The main employee dealt with were all very professional in a friendly manner, which makes easy for us to ask all the question needed.
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Very helpful through whole process. No pressure applied meaning the whole process was very relaxed.
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