Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed May 06 2026
The staff were all great very helpful and provided great knowledge of cars and all at great prices. The only down side was the telephone system trying to get hold of a certain member of staff and one time left 10 minutes waiting and finally gave up.
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Good customer sales service in the showroom itself. However the company doesn't;t have a CHIP and PIN machine. Hence you can't easily use a physical card or Apple Pay. Not sure why this is the case in this day and age.
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Kurt Bergin, his customer support is real good. I am very dissapointed with the quality of the vehicle matts i feel ripped off.
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Easy transaction with Zeynap. Thank you Motorpoint. Great service.
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Darcy Barton and Finley Leyboune were fantastic so helpfull an under standing of my needs.wont hesitate to recomend moterpoint to all my friends.
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Always a good experience at Motorpoint. Good quality cars at very competitive prices. Relaxed atmosphere and pleasant staff who are happy to let you browse and also happy to answer any questions you may have. I wouldn’t buy a car from anywhere else. The coffee is good too!
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Lovely, welcoming staff who were happy to help. Really happy with my car and all aspects of the trade in and finance arrangements.
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Helpful Staff.
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Friendly staff ,good trade in price Everything went smoothly the salesmans knowledge of his products helped a lot , there was no rush i was left alone with my thougts which helped me make up my mind which vehicle to purchase
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Zeynep was very friendly and polite, great customer service.
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Purchased a Peugeot Expert van at Oldbury (29/05/26). Everything handled very professionally and quickly. And within friendly/laid back atmosphere. Gavin was a very easy guy to deal with and good at his job making the transaction a painless experience. The van is a good buy and price is lower than many other dealers around.. Would definitely use them aga... [Read More]
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Very knowledgeable about the car,very polite and answered questions quickly and clearly.I would definitely recommend Motorpoint.
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Easy, fast, professional customer service. I was impressed by the reception on arrival and the polite and friendly way that I was dealt with throughout the process. 10/10 to Amy.
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Great experience made so easy by the lovely Kate Smith. No pressure, everything explained probably more than once, listened to what I was looking for and found me the perfect car within my budget. 100% happy with everything.
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Very welcoming company. You can walk around and look at the vehicles without anyone following you around and pressuring you. There are staff in the showroom to answer any questions you have. Actually purchasing the car was so easy and stress free. Staff are really friendly and helpful. Highly recommend.
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Great friendly, professional service.
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Salemans very helpfull
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