Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Apr 08 2026
Great value, extremely helpful staff
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The whole process went very smoothly staff very nice and worked with us answering all questions.
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This was the second time I had dealt with this company and the experience, was as easy and as pleasant as the first time, Will definitely be my first dealership, when looking for my next vehicle.
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Great staff great cars no pressure good coffee and well run by Simon at coventr.l have Bought 14 cars for family and friends and that says it all
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Mat Shaw was very helpful and pleasant. All went well with the transactions and would definitely recommend!
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On line buying was easy and quick, day of pick went smoothly with Matthew, my only complaint was the car wasn't very clean, to be fair Mathew did offer to have it cleaned again!! I would say, to make sure vehicle is cleaned properly, before handover ..
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Very pleasant and helpful staff
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Very polite staff. No pressure. Very easy hand over of my new car
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Submitted on: Tue Apr 07 2026
Plenty of nice cars to look at staff were very helpful and not overwhelming
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Great Service, Had one issue which was rectified very quickly. Couldn’t ask for more. Dawid at the Peterborough branch couldn’t do any more if he tried. Highly recommend.
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Very good staff were very professional and helpful
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Johnathan was my car salesman and I honestly can’t put into words how helpful he was! I was buying my first car, I arrived went over what I was looking for got it down to 2 cars and was given the keys to both to go and have a look. There was no pressure at all! Found that car which I absolutely LOVE and drove away the same day! I can’t thank you enough Jo... [Read More]
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It was a fairly easy transaction. The vehicle was well presented. I was initially confused as viewing the Newport site , I found the car was not on site but at another site. I feel the company needs to work a little on their after sales contact as I am still awaiting a call back after almost a week.
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Friendly, helpful staff
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Great service Thank you Sam for making the whole process easy and straightforward.
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Nice people, painless exercise. Thank you.
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The car I wanted was in another garage. I spoke to a member of staff and within 1 hour everything was arranged from the moving of the car to the garage of my choice and finance etc in place should I wish to proceed after viewing the car. 1 week later I went to view the car and within 30 minutes I was driving away in my new car. Friendly, efficient and gre... [Read More]
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