Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Oct 08 2026
After purchasing my nearly new Hyundai from Motorpoint Birmingham, I noticed a few very small dents on the doors. Unfortunately, the Birmingham branch wasn’t able to get these sorted at the time of purchase, but they arranged for me to be looked after by my nearest branch in Widnes. I spoke with Ashley, who was extremely helpful and efficient in arrangin... [Read More]
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I recently bought my Hyundai i20 from Motorpoint Birmingham and I honestly couldn’t be happier with the experience. A huge thank you to Buphinder and Sean, who helped me through the initial purchase. They were both incredibly friendly, patient and helpful throughout, particularly when I had a few payment issues with my bank. They never made me feel rush... [Read More]
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Everything was easy.
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Friendly, approachable staff, comfortable setup allowing customers to help themselves to refreshments while they wait. Set up allows browsing with not much disruption but help available when needed. Vehicles are always competitively priced and purchase is handled quickly and efficiently.
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Jai was amazing! Made the whole experience so stress free and straight forward, thank you so much.
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Hugh and the whole team at motorpoing glasgow was amazing from start to finish. No pressure sale
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Good selection of vehicles with helpful staff. No pressure and everything was explained up front. This was my first ‘used car’ in over 30 years and was pleasantly surprised with the no haggle and relaxed experience. I will definitely return when I need a replacement.
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Great Service. Great Value. No pushy sales and accommodates needs of the customers. Michael who helped me with getting the right car and package for myself he had great customer service and Kelvin when collecting my car were both from the Peterborough branch.
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We spoke to a few Dealers before we settled on Motorpoint. They offered us a good deal and the staff were friendly and helpful. We will use again and recommend to others.
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Couldn't fault the process. Speaking with Guy Seal over the phone who booked everything in for me to meeting Blake Jenkins at Glasgow branch who made the transfer pain free. Recommend to anyone and will do again in the future.
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Great experience buying my Peugeot 5008 from Motorpoint. From start to finish, the process was easy, professional and well organised. The staff were friendly, knowledgeable and helpful throughout. I am very happy with the car and the service I received. Would definitely use Motorpoint again in the future
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I was served by Nathen Coy who went above and beyond with his help. He couldn't do enough to help. The price was great for a car that had only done over 8000 miles for the year
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very friendly staff nothing was too much trouble for them brilliant .
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Excellent service and did everything they say they would and more! Thanks
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Excellent, start to finish
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Friendly team very knowledgeable, helpful with questions
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Submitted on: Wed Oct 07 2026
I’ve used other selling platforms preciously, then came across Motorpoint, very easy to input my car details, I was honest about the light damage on the car (scratches and scuffed alloys) these were taken into account when the price was proposed to me. I was happy with the price, so arranged a day and time(lots of time slots available) to take my car in. ... [Read More]
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Great service. No pressure and a relaxed atmosphere
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Kate was brilliant, i called after a failed car collection from another company, had a look around and spoke to her about a tesla i liked. She quickly sorted all my questions etc and arrange my collection.. she was class from start to finish credit to the company!
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