Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Apr 26 2024
I found the range of vehicles that o was able to look at great also the price range.. I was also well.looked after by Keanan who walked me through the process and supported me all the way until.my purchase was completed.
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Very helpful workers made the experience very smooth and easy to follow.
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Motorpoint, had just the car we were looking for, whats more, if you are ready to buy you could drive away in a new car the same day, no waiting for days or weeks. Stuart Baker, (top man) looked after us, professional and personable, helpful and informative in just the right way. Ask for Stuart, the right man for the job.
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Amazing service, everyone was very welcoming. Couldn’t be happier ! Sally and James made us feel so comfortable, an absolutely great experience.
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Quick and easy service
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Went to purchase a car - the staff were really good and it was an enjoyable experiance.
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We were left to look at cars at our own pace. If we had and queries, they were more than happy to help
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A lovely experience warm and friendly staff.. couldn’t fault them at all.
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No pressure environment allowing us to look at vehicles we were interested in and then approach a member of the team when we were ready to test drive one or wanted more information. Corey helped us find the right vehicle from the national stock as the ones on site weren’t quite what we were looking for. Really pleased with the service we received and the ... [Read More]
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Tried and trusted
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Good customer service
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I can't recommend Motorpoint highly enough. I've experienced a few car places but have never been so impressed with the way the staff can't help you enough . They are polite courteous and make sure that you are buying the wright car at the best price . I had dealings with Kirsty Schofield who was absolutely fantastic she did everything possible to make t... [Read More]
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Sam was brilliant Show room immaculate
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Submitted on: Thu Apr 25 2024
Wife always gets what she wants!Happy with purchase
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I recently bought a Citroen Ec4 through Motorpoint Chingford, the car was clean and tidy, low milage, however had a couple of minor bits that needed repairs. These were all done at the expense of Motorpoint and my travel refunded for the journey up and back to have the repairs done. Overall a pleasant experience with plenty of contact throughout.
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Charlie was excellent in his communication with us and his sales manner was impeccable, not pushy but straightforward and direct which inspired trust. We had heard some unpleasant comments regarding Motorpoint but he was the one thing which allayed our fears.
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I collected our car on the Thursday 25th April. Arrangements were made with the sales executive, Kurt. The car on first seeing was found to have a slight fault with the rear door. Kurt told us what was needed and made arrangements for us to collect the car on the above date. Kurt made the transfer of the part exchange car and the new car very easy. he was... [Read More]
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