Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Jun 04 2025
Everything went fine very helpfully.
Reviewed on:
Very straight forward process and Informative staff.
Reviewed on:
This was my second time buying a car at the Derby showroom . On this occasion I went to have a browse as I was looking at changing my car in July .We looked at a few but I decided I wanted to stay with the same make and model so Hamish pulled up a car on his screen that fitted the bill but it was at another location .He arranged for it to be delivered to ... [Read More]
Reviewed on:
Very friendly but professional. We were kept updated throughout our visit to collect our car. We would definitely recommend Motorpoint.
Reviewed on:
Excellent service
Reviewed on:
I found the process of changing my car very smooth and easy A fair price was offered for my trade in car Sales executive Micheal Fields was very very professional and made the sale very enjoyable Thank you so much Philip Gregory
Reviewed on:
Buying a car with Motor point was a good experience. Everything was straightforward and Callum our salesman was very helpful. A very good overall experience. Thank you.
Reviewed on:
Great experience made buying a car easy and effortless.
Reviewed on:
I have bought 11 cars for family and friends from motorpoint coventry, so I think no more to be said
Reviewed on:
The sales rep gave us space and time to browse without pressure, and was very helpful when we made a first choice, then changed our minds to choose another car. He made the process of buying very simple and explained the extra cover on offer, again with no pressure. We were very pleased with our choice and the experience of buying from Motorpoint. We like... [Read More]
Reviewed on:
Glasgow branch staff where fantastic Vincent for sales and young Daniella for handover. I got the car that I wanted without any problems
Reviewed on:
The whole process was so easy. Firstly we got an online valuation for our trade in - getting a bit extra when the car was inspected on site. When it came to choosing our new car, Lewis (at Burnley) was excellent - he was knowledgeable about the cars on site and arranged a test drive in a car that was the same spec as the one we wanted then arranged for a ... [Read More]
Reviewed on:
Really great staff members
Reviewed on:
This is my 3rd time using Motorpoint and would highly recommend them. Friendly helpful staff who kept me well informed of progress and sorted all paperwork (tax/insurance/new ownership etc).
Reviewed on:
Experience was so easy and the sales staff were really helpful but not too pushy. Great experience
Reviewed on:
Love buying from Motorpoint. Friendly staff , no pressure , go at your pace a positive experience
Reviewed on:
Submitted on: Tue Jun 03 2025
Having been recommended by a friend, Motorpoint did not disappoint, and made the process of buying a new car relatively stress free. Megan Standing was polite and very helpful, as have all the staff at the showroom have been. I was allowed to test drive a similar vehicle to the one I eventually bought, for an hour, which meant I was able to evaluate the... [Read More]
Reviewed on:
Never had an issue buying here. Had 3 cars & always gone pretty smooth. Thanks to Robert & Chris for making this time around the same.
Reviewed on:
Salesman Hamish was very personable and not pushy. He was very helpful and patient not pushing me to decide. Hamish had noticed a dint in the rear bumper which was dealt with on the day I was coming to collect, so full marks to Hamish and the workshop. Also lovely cups of tea!
Reviewed on:
Recently purchased a Suzuki Vitara from Motorpoint, Newport, my first experience with this Company. I have to say the experience was made very simple and straightforward, thanks to Jaime, who was extremely helpful throughout the whole process. Nothing was too much trouble for him...thank you. I look forward to visiting again, when I purchase my next vehi... [Read More]
Reviewed on: