Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Sep 10 2026
Quick, easy and supportive process.
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Very easy. No one hassled us. Everyone was very pleasant. We dealt directly with 3 or 4 salesmen and all were very helpful. Have recommended to other people.
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Exceptional service . Very friendly team and helpful. They went above and beyond and it was the little touches that made it an easy experience. Special mention for Nathan who was welcoming and really good at explaining everything
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Great service, lovely staff, left happy with no complaints ✅
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Great customer service, Was fast and efficient at getting the the car ownership transferred over to me. Excellent staff that dealt with me too. Thanks
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The staff were so helpful and knowledgeable. Nothing was too much trouble and they were very approachable
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Good price, great service, easy to deal with.
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Great service from start to finish. The member of staff who dealt with me was friendly, polite, efficient and knowledgeable. I was able to take the car for a spin without being accompanied and he suggested a really easy route for me to take. I was able to take the car home with me the same day however I opted to pick it up the following day. The collectio... [Read More]
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The staff were very helpful- with one hour I had test drove the car and completed my part exchange already to drive home. Very impressed.
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Submitted on: Wed Sep 09 2026
Excellent attentive service. All questions answered quickly. Very professional service by Dawid Kucharski.
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I have changed my car many times with motopoint and Have always found them to be the best car sales in GB
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Tristan was so helpful and made buying a new car easy and stress less he went that extra mile to put our minds at rest and would recommend Motorpoint to family and friends thank you
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Had a good experience buying a car from Motorpoint. I am very pleased with the vehicle. From start to finish, all of the staff members I dealt with were polite, professional, and helpful. They made the process straightforward and stress-free. I would recommend them to anyone looking to exchange there car to give them a try .
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The sales man was very helpful and very polite
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The visit to Peterborough was a pleasant experience, good choice of cars, competitive prices, knowledgeable and friendly staff
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Brilliant, absolutely floorless customer sales, all the staff involved where so nice and so professional at there jobs, right from the first viewing and right to the handover. This is our 3rd car over the last 8 years from Motorpoint and they are so good. We had a budget we had to stick too and the chap we saw (Conor Webster) went out on a limb and was s... [Read More]
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Very heloful & friendly staff. The hand over person explained the process very clearly and took plenty of time to ensure that I was dealt with comoletely.
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The team outstanding selection good this is my second car from motorpoint.
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