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A Motorpoint customer being shown her new car by a member of staff

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

Submitted on: Sat Apr 13 2024

Good sales staff and manager, able to listen to and rectify problems.

Reviewed on:

(5 out of 5)

The whole process was easy, staff helpful and pleasant

Reviewed on:

(5 out of 5)

Excellent professional service very impressed.

Reviewed on:

(5 out of 5)

There was plenty of choice of cars. Also sales personal around to offer advice on the vehicles. The process of buying a car was straightforward.

Reviewed on:

(4 out of 5)

The service I got from Charlie at Peterborough was second to none. A fantastic experience buying my car thanks to him.

Reviewed on:

(5 out of 5)

Very helpful and given all the information we needed but at the same time not trying to push us into a sale.

Reviewed on:

(5 out of 5)

Motorpoint is the best car garage to get your next car never had a problem had a few cars from motorpoint

Reviewed on:

(5 out of 5)

Straight forward, no pressure, all options explained and offered, plenty of time to view various vehicles, pleaeent staff, would recommend

Reviewed on:

(5 out of 5)

Submitted on: Fri Apr 12 2024

Excellent support received for the choice of my car, the staff work efficiently and their aim is the satisfaction of customer. I did not have any knowledge about cars, but I 've been helped through

Reviewed on:

(5 out of 5)

Amzing Charlie was perfect

Reviewed on:

(5 out of 5)

very helpful salesperson liam.

Reviewed on:

(5 out of 5)

Great service sales guy was very helpful

Reviewed on:

(5 out of 5)

All in all was very good. Would have preferred to have dealt with the person we spoke to on the phone. The young lady was very efficient though. Still would prefer to have paperwork as all done on computer. Us older people do feel more reassured seeing everything in print. But love the car so thank you for it.

Reviewed on:

(4 out of 5)

The sales person who sold me the car explained everything to me of what was going to happen and sorted everything out all I had to do was go back and collect my new car .

Reviewed on:

(5 out of 5)

Sam Crouch is a very good salesman and a credit to your team. He was able to answer all our questions and was very accommodating as we did change our minds twice about which we were buying.

Reviewed on:

(5 out of 5)

Everything went so smoothly from the initial enquiry through purchase and collection and to after-sales service. All the extras we purchased have turned up as promised on schedule'

Reviewed on:

(5 out of 5)

This was my third purchase from Motorpoint, in each case I have received a very competitive trade in price and I have never felt pressured by the staff at Motorpoint Peterborough. It's now the first place I look when I'm thinking of changing my car.

Reviewed on:

(5 out of 5)

Ben was amazing every step of the way. There was no pressure he was just so helpful and polite. He is a missive asset to your company.

Reviewed on:

(5 out of 5)