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Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Feefo, the independent review site, after they've purchased their car from the UK's leading car supermarket.

Motorpoint customers

I'll be honest I'd resigned myself into running my old car into the ground, when I received an email from Jaye Rattu in Oldbury. Within four days I was driving home a nearly new Ford Focus. I cannot fault Jaye, he supplied the car I wanted at a price I was happy with (as he did three years... [Read More]
Reviewed on: 25 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent friendly staff service was great. Very knowledgeable and answered all questions
Love the new car and it’s features
Reviewed on: 25 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent customer service. All aspects of the sale and delivery of car were undertaken efficiently and professionally.
Very pleased with my purchase and the immaculate way it was prepared for me
Reviewed on: 25 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Great no pressure salesman Marc Williams . Absolutely top bloke .
Lovely car . Massive savings on buying new
Superb condition and still has that brand new smell.
Reviewed on: 25 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
I dislike feeling pressured at car sales places, but we were greeted by a young guy, who showed us the area the type of car we were after was, and he completely left us to it at our request until we were ready to talk to him about a specific vehicle. He went through everything with... [Read More]
Reviewed on: 25 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
The service was really good, I knew which car I wanted but didn’t have it at the showroom, got one sent over from Peterborough, the colleague jaye was really helpful and sent all the information and kept me in touch about the car being sent over, recommended!
The right... [Read More]
Reviewed on: 25 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
From start to finish the procedure was relaxed and friendly and trouble-free. Tom Simkiss was very obliging and helpful with any question asked and Carise from collections couldn't do enough to make sure things were plain sailing. In short a very professional and courteous experience... [Read More]
Reviewed on: 25 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
All aspects of buying were excellent
Very satisfied with purchase
Reviewed on: 25 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Courteous and helpful answering all questions. Car was clean and fitted all requirements.
Love the car with all its features band excellent mpg
Reviewed on: 25 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Very impressed good system, you are not pressurised by salesman.
Reviewed on: 25 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Helpful freindly and professional
Everything went very smoothly. Good communication throughout
Reviewed on: 24 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
The process from web site browsing to site visiting purchasing and collecting is simple , strange to say but covid has improved it further with outside collections
Fantastic does everything it says in the tin Sophie was excellent on collection explained things simply
Reviewed on: 24 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
I had reserved the car online but it took approx 3 weeks to arrive in Glasgow. That was the only problem I had with dealing with Motorpoint reps. I had bought my last car from Motorpoint and that is why I went back. Everything was great except the car delay in arriving but very happy... [Read More]
Reviewed on: 24 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent!
Great car, great price, exactly what I was looking for.
Reviewed on: 24 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
There was excellent communication and customer care. The whole process of buying a new car and selling our old one (which we also bought from Motorpoint) was made so easy. The new car was delivered to our house and our old one was driven away. The driver was very friendly and... [Read More]
Reviewed on: 24 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Very easy purchase, staff made the whole experience comfortable. Didn’t feel forced to buy anything but was advised.
Car is exactly what I wanted and was far cheaper than anywhere else I browsed.
Reviewed on: 24 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Staff were efficient, friendy and professional. Straightforward sale, good part exchange, competative price. Sam K who sold the care was great at his job, he listened to my requirements and responded according to them. Test drive was so easy to arrange (same day). I test drove,... [Read More]
Reviewed on: 24 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Good customer service very pleased
Good service not there long very pleased go there again
Reviewed on: 24 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
I’m over the moon with my vehicle that I purchased from Motorpoint. Under 3 years old and under 25 thousand on mileage. Really fast on the paperwork! Sadly I waited for vehicle for over 2 hours as it needed washing etc. That bit wasn’t too good! As for the vehicle so far so... [Read More]
Reviewed on: 24 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Just popped in on the off chance and ended up making a spontaneous purchase of a new car No pressure sales. Will be back again in 3 years time Also had our lunch there twice. The cafe is spot on too 😀
Reviewed on: 24 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Highly recommend. Answered every question however small quickly and efficiently. Made the whole process of buying a car simple and hassle free. Can’t recommend highly enough. Delighted with my car and the home delivery was very perfect. Thank you I’ll definitely use again.
... [Read More]
Reviewed on: 24 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Very efficient and quick to deal with. Not rushed at all. Just no frills good service and excellent value.
Very happy and pleased with the way the vehicle has been prepared both mechanically and cleanliness.
Reviewed on: 24 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service, couldn't do enough to help
Reviewed on: 24 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
We were looked after by the young and charming Cobi. He was not pushy, but allowed us to look at individual cars at our leisure.
Although I didn’t find anything on the day, I was able to keep an eye on their regularly changing database of cars on their internet site for just the... [Read More]
Reviewed on: 24 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
This is my second time using motorpoint and I would not hesitate in using them again staff helpful and welcoming the whole experience is made so easy WELL DONE,!!
We needed a car that was higher and easier to get in this fits the bill perfectly and is a nice drive.
Reviewed on: 23 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Well handled with the sale, will use your firm again.
Good all round Car. Very pleased with the power and performance
Reviewed on: 23 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Great all round service from start to finish.
Reliably informed staff are friendly and professional.
Collection service good despite difficult circumstances.
Smooth comfortable and reliable.
Reviewed on: 23 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Robbie from Derby Motorpoint was brilliant from start to finish. Very efficient and made our purchase a very enjoyable experience. The added extra's like engaging with my son and getting him a hot chocolate was a lovely touch. When we picked up our new car the collections team were... [Read More]
Reviewed on: 22 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
I bought our latest car from Motorpoint on the recommendation of a relative and was not disappointed.
Reviewed on: 22 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service, do exactly as they say. Very polite employees. All round great experience. Definitely come back !
Fabulous car throughout. Runs like a dream and love it
Reviewed on: 22 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Fantastic service, buy from them frequently
Reviewed on: 22 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
I highly recommend the service from Motor Point Birmingham, from start to finish the process of buying my new car was made easy - Mo Miah dealt with me throughout and he was really professional and weren't pushy! He also helped me after I'd purchased the car with document queries.... [Read More]
Reviewed on: 21 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
easy to deal with, not hard sell.
great car for price immaculate condition
Reviewed on: 21 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
I love that there is no hard sell and they leave you to look around without making you feel pressured to buy from them, relaxing experience
I am really happy with my purchase The car has all the extras that I was looking for, everything was explained well and I drove the... [Read More]
Reviewed on: 21 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Never been to MotorPoint before but It all went pretty smoothly. We went in to check a couple of cars out. Decided on the one we wanted - there's no haggling, so forget about that. All prices are set in stone, which isn't great but the cars are priced well anyway. Takes a bit of time... [Read More]
Reviewed on: 21 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Josh was a great salesperson to deal with...he listened to what we wanted, was quick & efficient, but at no time was pushy or forced us into anything we didn't want to consider
Thrilled with the car it ticks all our boxes in terms of performance, comfort & affordability,... [Read More]
Reviewed on: 21 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Very friendly and welcoming staff who couldn’t do enough for us
The mini clubman is lovely to drive and we’re very pleased with our purchase
Reviewed on: 21 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
I was dealt with my a young lady by the name of Amy. She went above and beyond to ensure that the transaction involving my new car went ahead smoothly. As my dealings with her progressed I became steadily impressed with her professionalism. I left Motorpoint highly delighted with my... [Read More]
Reviewed on: 20 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Very efficient from start to finish , good price allowed on my old car now diving a new one within a couple of hours. Thanks Motorpoint
Reviewed on: 20 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
excellent service, very reasonable prices, staff really friendly and helpful and Covid safe
really pleased with the car we purchased
Reviewed on: 20 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)
Great service by Dan and others from start to finish
We are very pleased with our purchase
Reviewed on: 20 September 2020
Vehicle Rating: Service Rating:
(5 out of 5)