Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Jul 24 2026
Used motorpoint before and the process from start to finish ls great.
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Had a great experience with zeyned and Raj at Motorpoint Chingford branch.
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We had good experience with motorpoint (Cameron) was very helpful answered all questions we had straight forward deal and part exchange
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Made the process easy from start to finish, not pushy at all came in on a family recommendation and would not hesitate to do the same.
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The right car ,great staff and service
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No pressure sales left to make your own choice of vehicle
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Very helpful reps, professional set up, plenty of cars to chose from.
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Went from Birmingham to Derby to pick my Audi up was greeted asked to wait little long but a customer service manager Debbie Reid was outstanding in her job she made the experienced easy very helpful very nice lady would buy from Derby again and travel from Birmingham to Derby again for that customer service
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Staff member was nice and helpful
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Zain at motorpoint birmingham made the collection of my car so easy. He dealt with the exchange in a friendly but professional manner, a real credit to the company
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Relaxed atmosphere. Good staff
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A was well look after with Grant twig, & George the sales man. Can't say enough about grant. Really goes out of is way, great lad 👌🏼👍🏼👍🏼
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Lovely experience. Not rushed or harassed while looking at cars. All staff helpful and knowledgeable (also honest and fair). Such a quick turnaround in seeing, test driving and collecting my new car. Will definitely use again! Highly recommended Stockton on Tees branch.
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Buying a car is such a daunting experience but I couldn’t recommend motorpoint enough. They were relaxed and informative and didn’t pressurise me at all. They took the time to listen to what I needed and found me the perfect car. Will definitely use them again. Staff were brilliant.
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Buying a car was made very easy. Also had plenty of petrol when leaving which was a huge bonus. No hard sales. Highly recommended.
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I have purchase numerous cars from Motorpoint along with my children and grand children and have always received 1st class service.We went to the new store in Leeds on opening day and we were greeted by a young salesman Simon Hudson it was his first day and we found him extremely pleasant and helpful ,he answered all our questions and if he was unsure he ... [Read More]
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We received excellent customer service from Aaron, Zeynep, & Gorkem. All three members of staff were attentive, friendly, and incredibly personable throughout our visit. Choosing the right car isn’t an easy decision, but they made the whole experience so much easier and stress-free. Their knowledge, patience, and professionalism really stood out. I’ll d... [Read More]
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Great service as usual.
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No pressure just honest good advice
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