Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Jul 13 2026
Everything went smoothly, staff were friendly and helpful, couldn't have been better
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Very helpful from start to finish, central sales team were great, staff at the branch also great and very helpful
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Great service, David salesman, very good
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Professional service. Josh was very friendly and chatty despite only being in the role for one month. Everything fully explained. Would highly recommend buying a car from Motorpoint Newport ⭐️⭐️⭐️⭐️⭐️
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Seamless trsnsaction
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Submitted on: Sun Jul 12 2026
A truly great experience left to browse at your leisure. Once you have decided which car you want could not be more helpful. Liam explained everything and made it a wonderful experience.
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Good support and flexibility when I needed it
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Friendly customer service and all details of your purchase were clearly explained.
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Purchased the car I wanted at a good price,everything was done as I requested ,only thing that needs improving is the ability to sign agreement papers on mobile phone as could not do it as would not allow it but that is not Motorpoint issue
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Great people to deal with. No hard sell, just helpful, friendly and efficient. Love my new car
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MEGAN PARKER
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Everyone i had contact with during my dealing with buying my car couldn't have been more helpful, there was no pressure from anybody i came in to contact with who didn't give me their full attention and were very knowledgeable . A great experience and I would recommend them to everyone.
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Submitted on: Sat Jul 11 2026
Great service and no pressure sales , so can browse to see what suits you . Recommend
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Simple no hassle
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Zeynep and Osman were very professional and helpful when buying my car. They were very patient, answered all my questions, showed me how to use the functions of the car properly and supported me through the follow up documents. Thank you so much for making it a easy process.
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Very friendly when you in go, helped me out with my car, found the best fiance for me
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Easy no nonsense car buying. Looked at cars on Motorpoint website then went to site. Greeted at the door was. asked a few questions was then handed keys without any hassle or fuss. All questions answered. Straightforward process to car buying. Very pleased with my new (to me) car.
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