Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Jan 28 2026
Graham at Motorpoint Coventry was very helpful, knowledgeable and professional He was not pushy, which no one likes. Brought a car from him and he was good at all aspects of the sale and part exchange Thank you very much Graham!
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Very friendly staff easy to talk to and very quick with collection of my new car
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Easy and non pushy salesman - Vinnie was a true gentleman and made it so easy to sort everything. Would definitely by from here again
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We found the staff to be helpful, pleasant and professional. No time constraints on buying which car would suit our needs. We are happy with our purchase and feel that Motorpoint are very approachable.
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Staff was very helpful and very friendly
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Very prompt service and friendly
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Great service and great choice of cars. Third time I’ve used Motorpoint Burnley and will use again.
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This is my 3rd car I have purchased from Motorpoint. The staff are outstanding and very helpful and prompt with everything. Always had a good car and always had amazing customer service. Thank You especially to Ashton, Hamza and Blake.
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Fantastic service from the moment I walked through the door. Great choice of vehicles at competitive price. Whole process of buying a car was simple, efficient, professional and stress free, couldn't have been better. Next time I am looking for a car, the first place I will go is to Motorpoint.
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We purchased a mini countryman all4 hybrid.. we had it less than a week when we had to take it back as there was a problem with the drive train. They checked the car telling us it was sorted . I only managed to get home when it came on again . Phoned up was booked in the following day . 2 hours and confirmation that there was a fault . We were offe... [Read More]
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Great company to deal with Staff very friendly and nothing to much trouble.all in all a good experience all round. 10/10 👍
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Good service
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No pressure selling. Clear offers.
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We’re given time to Look around and ask any questions at our leisure. The sales person we dealt with couldn’t have been more helpful and the experience from start to finish in purchasing our car was seamless. Would definitely recommend using these guys.
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it would be 5 but the car i had broke down in the first week i rejected it after4 months it is waiting for the part to be made
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Third time of buying a car from them. Best experience I’ve had buying a car. No pushy sale techniques.
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I had a good experience from the time I walked in to the time I walked out.the staff are very helpful and friendly they also had just what I wanted .I would recommend Newport motor point to everyone
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The service I received from Edwin was fantastic . He explained everything thoroughly, was responsive to emails whilst I awaited delivery of the car to site. He was friendly and went above and beyond to make the experience a positive one. A thank you also to Lewis who stepped in and found me a great deal and Josh who handled the handover. The car is great... [Read More]
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I was made to feel at ease and the whole process was explained perfectly
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