Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Feb 16 2026
Prompt and friendly service made the whole pocess really easy
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Friendly staff that help you to navigate the modern computer problems of Tax, Insurance etc. No pressure sales just a very pleasant experience. I would highly recommend giving them a visit.
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I actually enjoyed the experience of looking for a new car. It was more fun than I expected. I knew I wanted an automatic with a raised seat position and any colour but white. After that I was flexible. Whilst I didn't see the car I wanted at Newport Chris Kettle was able to find me from up country and shipped it down. I am very happy with my new car.
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I went into motorpoint looking for a puma. I entered motorpoint and Thomas approached very friendly and offered his help. I told him I wanted to view a Ford puma. He then got the keys and I had a look. Afterwards he went through some numbers very clearly and helpful. I went away and spoke with my mum. Decided I wanted to go ahead with the car contacted To... [Read More]
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GREAT RANGE OF GOOD VALUE CARS
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I didn’t feel pressured to buy a car, I was left to make my mind up. I found the staff courteous and very helpful. I have recommended Motorpoint to friends because of the good service.
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All the staff are very helpful. We were looked after by Helena. No pressure from anyone. Test drives are very easy to arrange. Cars are very well presented.
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How much easier could it be to get a new car . Greeted with a friendly face , if the car had been on site we could have walked away with it the same day . I would definitely recommend using motorpoint oldbury .
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Very professional friendly service
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I rang the Edinburgh branch and was answered by Dougie who was extremely understanding to my predicament and offered a solution there and then. Upon arrival at the branch later that day, all staff were incredibly courteous and professional. I was introduced to Dougie who was with a customer and offered refreshments while I waited. A short time later I was... [Read More]
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Outstanding service from the start! My first experience of a car supermarket and we really impressed
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It was a pleasure to buy from them, nk pressure just great advice
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Really great service and experience of trading in my old car and buying a larger one. Thanks to raj and Chloe for the excellent service
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We would like to thank Robert Henry and the lady that took us to our new car. All were helpful.
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Submitted on: Sun Feb 15 2026
Bought my new car without a pushy sales man,Seth Obike was polite knowledgeable and helpful,from choosing the car I wanted to trading in my old car got a great price for it,would buy my next car at this branch.
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Free to browse and look over vehicles on your own. Take out vehicles on test drive on your own. Staff knowledgeable and helpful. Overall a pleasant experience and hassle free.
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Staff looked after me very well.
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Helping us pick the right car and the customer service when explaining all our options when it came to finance and warranty options, Lee was brilliant from start to finish!
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From start to finish it was a super experience, great communication before I collected my new car and when I got to the Peterborough showroom, the staff were all friendly and welcoming and it was so very well organised. Sophie was brilliant! She was friendly and knowledgeable and gave me as much time as I needed to look over the car and explained everythi... [Read More]
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Very well informative and helpfull staff and good quality cars to view
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