Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Jan 22 2026
Nice friendly atmosphere throughout the process
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Great customer service. Very attentive and understanding of our needs. Very good value vehicle purchased. Good spec and condition. Mark, our Sales Person gave exceptional service. Have used them a few times previously. Would thoroughly recommend them
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Very good service. Straight forward. Lots you can do online to speed up process too
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Friendly and helpful staff
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Straightforward process and the Salesman in Edinburgh was a lovely helpful guy
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The experience buying at Motorpoint stockton was a quick and easy one! Laura was fantastic and helped answer any questions we had flawlessly. After buy a car in October and deciding it wasn't for us, Laura helped us find the perfect car. Thank you!
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Finding the right car was made easy by not only personal choice, but the help and knowledge by the excellent sales team, I was given the information on the affordability alongside everything I needed to know. I have used Motorpoint before and would definitely use them again.
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Submitted on: Wed Jan 21 2026
The salesman Elliot Long was very helpful and knowledgeable. Being a single lady he advised me on the best car for practicality . I am very happy with my purchase Thank you
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The staff were great they made us so relaxed and a big thank you to Seth he is very good at his job 👍
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Friendly staff very welcoming
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From start to finish my first experience with Motorpoint was stress free. Sam the customer advisor who I spoke to initially with my enquiry explained each step of the process to me and was very knowledgeable answering all my questions. Jason on the front desk at Motorpoint was very welcoming & courteous when I arrived to collect my vehicle and Connor the ... [Read More]
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George was very good in allaspects of the sales process
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The staff worked very hard to find the right car for me with several staff taking part. There were 2 problems with the car which was accepted and dealt with without hesitation. I was extremely happy with the whole experience and will recommend them.
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Came in on 8th January just to have a browse of cars as I wasn't happy with my current car it didn't suit my needs. Was greeted at the door by Sophie who showed us how to use qr codes to look at the cars which I absolutely love that process and you look round on your own so there's no pressure at all! After finding some I was interested in she got the key... [Read More]
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Friendly and helpful service No pressure and helped me get the deal I wanted
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This is the second car I’ve purchased from motorpoint. I bought it through Kaylum at the Manchester store who was excellent at helping me drill down to the right car. I’d highly recommend him! I collected the car from the castleford store, where they did a straight forward and efficient handover. Great company to deal with and they also honoured their pr... [Read More]
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Abs from motorpoint castleford made buying a car easy, attentive when needed, informative whilst keeping our attention. Very nice chap. We knew what we wanted and he streamlined the process and we purchased on the spot. 5 stars from us.
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Excellent service from George at Widnes.
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Harrison our salesperson was excellent and very helpful.
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