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Customer Testimonials

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Feefo, the independent review site, after they’ve purchased their car from the UK’s leading car supermarket.


This is the second time I have purchased from Motorpoint, using the Derby site and the Birmingham site, we were given refreshments on arriving , then met by a very polite young salesman who took us to see the car, after being given ample time to look over the car, we agreed to... [Read More]
Reviewed on: 27 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
I had never been to Motorpoint before and was pleased with the way i was treated by the salesman. He explained everything in a simple and easy way with no pressure to commit to anything that i did not want to. He kept me informed on the car i wanted to test drive( he had to get it... [Read More]
Reviewed on: 27 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Nice an easy transaction . We would definitely recommend motorpoint
Reviewed on: 27 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Fab service I'm very pleased. Martin Hacker the sales assistant who helped me with my purchased was very good too, helped me as much as he could with all of the questions I had😊 I'm loving my new car, so easy and smooth to drive plus dab radio is amazing!!!
Reviewed on: 27 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Very good service Good so far and just what we needed
Reviewed on: 27 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Great selection of vehicles but I was looking specifically at the Hyundai i30 but wasn't particular about colour, other than white. Went outside with salesman to see a grey metallic one but on the way spotted an ultimate red one which took my fancy. Went back the next day to test drive... [Read More]
Reviewed on: 27 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
The standard of customer service provided by both contact centre and showroom staff was excellent. Ben (telephone agent) was very knowledgable and couldn't do enough to help us make our choice of car, emailing additional photos and checking that we had sufficient information. We had... [Read More]
Reviewed on: 27 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Brilliant service. Professional. Fast smooth process. Love it! Brilliant car for a brilliant price. Highly recommended
Reviewed on: 26 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
This is car supermarket and if you want a great deal with minimum fuss then that is what they deliver. Do your research, keep an eye on their prices and use the internet to compare. I got a great deal by watching what was on offer regularly and then making my offer when I saw... [Read More]
Reviewed on: 26 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Very good service. Sale completed quick Such a nice drive. Love the added extras. Makes driving much more pleasant
Reviewed on: 26 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Salesman and all staff we met were very patient and helpful. In particular Josh who assisted us with finance gave us excellent service. lovely fun car, nice to drive and quick
Reviewed on: 26 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Absolutely excellent. No hard sell or pushing. A great range of the specific vehicle I was looking for at fantastic prices. Great, straightforward collection process. A special thanks to Ben for his attentive but unobtrusive help and service. Would recommend Motorpoint to... [Read More]
Reviewed on: 26 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Polite , efficient, not too pushy with sales stuff It is a lovely car! Asdfghogkgdhdkhhhhhh
Reviewed on: 26 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
I had excellent service from Motorpoint Derby and buying my car from them was a really good experience. Jonathan, Dale and Pati were all really helpful, as were the ladies in vehicle collection. I had arranged for a test drive in the Hynundai 120 the week after I had chosen the model... [Read More]
Reviewed on: 26 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Really great customer service from the moment we walked into the show room: Manager came up to us, introduced himself and had a friendly chat about the services and offered complimentary hot drinks. We spoke to a few sales people and everyone was very helpful. Once we found a car,... [Read More]
Reviewed on: 26 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
The staff were helpful and answered all my questions, I didn't feel I was being rushed through the process simply to get a sale, and felt that had I wanted to walk away without making a purchase that would not have been an issue. I did have a slight issue when error... [Read More]
Reviewed on: 26 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
The lady at the Widnes site was excellent the only problem is as the car as been transferred from another site I don't get the handbook with the car if you have limited experience with different cars you could be in trouble if you wanted to use the puncture repair kit or the cruise... [Read More]
Reviewed on: 26 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Everything form start to finish was very professional and friendly. No pushy sales person just people on hand to help if needed. I would recommend Motorpoint Chingford to anyone looking for a car. So far so good and really enjoying the car.
Reviewed on: 26 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Fantastic from start to finish, new car within 48 hours.. Sam in the Gladgow branch spoke us through every step and the even provide coffee Lovely car with very little miles fantastic for family use with ample space for shopping and kids stuff, a total pleasure to... [Read More]
Reviewed on: 26 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Very professional and salesman not too pushy.
Reviewed on: 26 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Can't fault Motorpoint in any way. From my first visit, the sales staff greet you, with instructions on how they operate, then allow you the freedom to browse without hassling you. The salesman who dealt with my purchase was extremely helpful and courteous and kept me informed at... [Read More]
Reviewed on: 26 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Great service at motor point. I was given good advice and information when I needed it. Very friendly and relaxed atmosphere. It didn't feel like a sale was being forced onto me.
Reviewed on: 26 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Great overall experience. Very happy with my new car.
Reviewed on: 26 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Very efficient set up from friendly but not too pushy salesman to the refreshments, clean toilets and good value products. Excellent variety of vehicles and good / fair prices FABULOUS have been on holiday so sorry not to reply sooner but happy to come home to use our... [Read More]
Reviewed on: 25 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Friendly, unobtrusive service Very positive easy drive, seats higher than normal for ease of access
Reviewed on: 25 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Really like the way they don't hassle you at all and really don't give an opinion on a particular vehicle unless you ask. I would definitely buy from them again.
Reviewed on: 25 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
No hassle, No Pressure - Helpful, knowledgeable staff. Lots of choice, relaxed atmosphere and what was agreed to be done was done and promptly. A pleasurable browsing & buying experience - Thank you! What a beautiful car, lovely to drive and still not explored all the... [Read More]
Reviewed on: 25 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent pre and post sales service - car was ready when we collected and fully met our requirements - couldn't be more helpful We already owned a 2011 Qashqai and went to Motorpoint with a view to buying a BMW series 1 or 2. On seeing the Qashqai and the level of... [Read More]
Reviewed on: 25 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Paul, who carried out the final purchase procedure could not have been more helpful. He was knowledgeable, informative and created a relaxed atmosphere. We would recommend Motorpoint to our friends and would be happy to purchase another vehicle in the future. The person I spoke... [Read More]
Reviewed on: 25 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Fantastic customer service at widnes motorpoint. No hassle from staa So far delighted with our car
Reviewed on: 25 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Good product price and communication from order to delivery handover in Newport was very clear and friendly No problems so far and very pleased with condition of car
Reviewed on: 25 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Everyone was so friendly and helpful. All the staff couldn't do enough for us in helping us find the right car for our needs. Considering we were looking at different types of cars, the company ordered us a Kuga to try out and after our test drive we knew this met our... [Read More]
Reviewed on: 25 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
I could not find what I was looking for on the website so I phoned the sales team and they found exactly what I was looking for So far so good drives well but not been in it much yet
Reviewed on: 25 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Very professional and salesperson friendly and knowledgeable Although still very new, the car is superb
Reviewed on: 25 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
The whole experience of buying a car from motor point has been great very friendly people and easy to deal with Love the car it has been great to drive and very economical for a big car
Reviewed on: 25 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Very good. The only drawback was that it took over three hours waiting to collect the car. This was due to a typo ref the Vehicle Chassis number, when the finance company were checking the details. One digit varied from the information they had and the information received. It then... [Read More]
Reviewed on: 25 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Quick, efficient, friendly.
Reviewed on: 25 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent and to the point. As advertised. No major issues.
Reviewed on: 25 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Fast , efficient and friendly service Bought as a company vehicle, great little run around and economical, great price
Reviewed on: 25 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Easy browsing to choose vehicle. Attentive personable staff without pressured sales technique. No mention of urgency or 'sweetener' financial deals. Cars are either new or nearly new so have some warranty remaining. Cars are inspected for overall soundness. Motorpoint 12 months extra... [Read More]
Reviewed on: 25 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Easy atmosphere. Felt no pressure. Very satisfied with the car. Still finding new features. Yet to try out the park assist
Reviewed on: 25 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service at Motorpoint Mount Vernon, Glasgow. From day one salesman was never pushy or followed you around, We could wander with a pen and card, that was provided to us, and note down reg nos we were interested in. Keys were given and you could have a look by yourself,... [Read More]
Reviewed on: 24 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
All really straight forward So far so good , more than happy
Reviewed on: 24 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
I would like to thank all the staff for all the staff for all the help they gave me pic in my new car and would recommend the company to buy from I like the product l have from motor point and I will go back again
Reviewed on: 24 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Really good service from the start of enquiring about the vehicle, great communication and excellent customer service to driving the car away . Love my new car, really happy with the service from motor point.
Reviewed on: 24 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
All personnel from first looking at the car to the man that did the handover were all very polite, helpful and courteous. The whole experience was pleasant and I would definitely recommend this company and buy from them again if the need arose. The fuel was low in the car and the sales... [Read More]
Reviewed on: 24 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Friendly low pressure place to buy a car. I was asked on arrival about what sort of car I was looking for and they found one to show me and let me look around the rest too. Bought the car there and then. Great little car perfect for my needs.
Reviewed on: 24 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
My experience of buying a car was top class. Rob and Ben were amazing at finding the right car, walking me through the vehicle and the finance options. Marios was awesome when I came to pick up my new car. I felt truly taken care of!!! I'm over the moon... [Read More]
Reviewed on: 24 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service as in the past, having purchased 5 vehicles from Motorpoint. Seamless order / purchase systems. Every effort made by both the Derby office on the order and the Collections Team in Peterborough in collecting the car. Delighted in making this choice -... [Read More]
Reviewed on: 24 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Slick operation with good service and cars that are a mile cheaper than the competition, especially most main dealers. Can't ask for more! Drives well, very clean and comfortable to drive
Reviewed on: 24 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Fantastic customer service. Josh was great. Liking it. Drives nicely and is just the right size
Reviewed on: 24 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Prompt & professional. Sultan Khan was very pleasant to deal with. No issues at all, exactly fits the bill.
Reviewed on: 24 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Great service as usual, I have now bought my 3rd ar of this company, great team and friendly Very happy with my new car, it ticks all the boxes.
Reviewed on: 24 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
James who dealt with us was excellent. As were all the team at Motorpoint. An excellent car in excellent condition. Great value.
Reviewed on: 24 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Attentive and informative without any real pressure More than happy.. meets our requirements.
Reviewed on: 24 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service, really helpful and supportive, recommend motor point to everyone. Love my new car is Immaculate. High quality cars, perfect condition my car is immaculate
Reviewed on: 24 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Great service - all straight forward and smooth I did my home work on the product, when looking a round the quality of the product at other places where tatty, overpriced with high mileage. The Product from you was top quality at a great price. Enjoying my... [Read More]
Reviewed on: 24 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
simple, clear, efficient, an easy stress free way to buy a car. great car and exactly what I wanted at a reasonable price.
Reviewed on: 24 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)
Very good customer service
Reviewed on: 23 August 2016
Vehicle Rating: Service Rating:
(5 out of 5)