Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Jul 07 2026
Nathan was really helpful and patient whilst I was picking my car. He made the process nice and easy.
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Great service and very helpful.
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Made my visit pleasurable , helpful staff and felt no pressure in my purchase, car ready in 2 days from start to finish ... happy with my purchase 100% .
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Staff very friendly and helpful absolutely no hassle or pressure to buy they also have a good choice of cars at a competitive price so that's why this is my fifth car I've purchased over the years
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Overall experience was good. Although I viewed and picked up the car the same day I got a call from the service department saying that the car needed a service. I would have been ok delaying the collection and picking it up after the service was done. The collection of 1 year old cars were good.
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Submitted on: Mon Jul 06 2026
Charlie was attentive throughout the whole process. I already had a car in mind that I had spotted at another Motorpoint branch and he explained clearly how the process of transportation worked. He kept in contact with myself during the time it took to transport the vehicle and let me know when it was available. During the buying process he supported with... [Read More]
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From the moment I walked in I was impressed with the welcome, Chole Brown made me feel welcome. Chole explained every step of the service very clearly, kept me updated as to what was going on. We even finished earlier than I expected. Chole also made a follow up call the next day to find out if I was happy with the car, and to ask if there was any issues... [Read More]
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Corey Hodgkinson was great. Car is fantastic and well priced. Very happy with the service.
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The right car at a good price. Staff were very professional and helpful, Good service all round.
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Best Price,Best P/X Price.Easy straight forward online sale. Staff at Birtley Motorpoint couldnt be more helpful on picking up the car. Highly recommended. Thank You.
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I HAVE BOUGHT TWO CARS NOW FROM MOTORPOINT AND THEY WERE INDEED GOOD, BOTH OLDBURY AND THE BIRMINGHAM SITES. GOOD GUY ZAIN.
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Staff were very friendly and helpful.
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Absolutely great from Joe the sales executive from start to finish in regards to purchasing a car 10/10
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The staff gave me space to look around and ask questions without hovering. When I did need help, they were clued-up on the VW and ran through all the features.
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Excellent service
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An excellent variety of vehicles to chose from Tom was extremely helpful with our needs and vehicle we wanted a very easy pleasant experience would definitely recommend you ask for him on arrival
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10/10 shout out to josh
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Used Motorpoint for my last two cars so naturally thought of them when buying the third. Not disappointed- still a great experience and bought another great car. I’m really pleased. Each car I’ve had from them has lasted me around 9 years and had a good re-sale value. Much better than buying new. Thank you Motorpoint Swansea you were very kind and patient.
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Very nice experience from start to finish no pressure to buy relaxed atmosphere.
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