Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Jan 29 2026
Friendly & polite staff. Not pushy or overbearing, never felt like they were trying to give third sell, Chelsea who looked after us & sold us the car was great, would definitely recommend & go back.
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Your salesman Joshua Houlihan was very helpful with everything he did for us. He explained everything to us.
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Friendly and helpful service. All questions answered and nothing was too much trouble.
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Good Service
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Friendly and polite sales assistant Listened to my requirements and found me a car that was ideal for me
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Staff Service was excellent, especially Justin and David
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I was very impressed when first attending Motorpoint Glasgow due to not feeling any pressure from staff when browsing the cars. I was then assisted by Vinnie who helped me secure my deal and trade in my old car. Vinnie was kind and professional through the whole process. I then had a question after I had taken my car home and didn’t know who to call - Vin... [Read More]
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Attentive, helpful , patient
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Marchin did so much to make things so easy
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Charlie was great. We originally test drove a different car but it wasn’t for us. Charlie took time to see what other cars were at other sites, discuss the differences and we booked one for transfer. Charlie also told us about all the extra services we could have. This meant we had time to consider them and which ones we wanted. The car was great to drive... [Read More]
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When looking at the cars on the forecourt no issues. Not mithered answered questions . Buying a car from another store and getting it to Widnes, great communication and car arrived before given date. As a female buying a car with my husband present they listened to me where at another car showroom they spoke to my husband which really annoyed me.
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I’ve bought many cars over the years, but I have to say buying the most recent from Motorpoint Newport offered one of the best buying experiences I’ve had. The process was well managed and relaxed, the environment comfortable and most importantly, I felt we had a fair deal on both the cost of our new car and the offer on our part exchange. Finally a gre... [Read More]
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I had arrived with the intentions of having a browse of the vehicles they had but I was super delighted to find they had the exact car I wanted and at an extremely affordable price a month. My service rep Reid Benz was fantastic in helping me from start to finish. I was astonished to find out he was a trainee. He definitely has a burght career ahead of him
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Michael our salesman was excellent the whole experience of buying our car was great 10 out of 10..
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Submitted on: Wed Jan 28 2026
Graham at Motorpoint Coventry was very helpful, knowledgeable and professional He was not pushy, which no one likes. Brought a car from him and he was good at all aspects of the sale and part exchange Thank you very much Graham!
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Very friendly staff easy to talk to and very quick with collection of my new car
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Easy and non pushy salesman - Vinnie was a true gentleman and made it so easy to sort everything. Would definitely by from here again
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