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Customer Testimonials

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Feefo, the independent review site, after they’ve purchased their car from the UK’s leading car supermarket.


Very professional and helpful Very satisfied and very pleased with price
Reviewed on: 21 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Very helpful and didn't feel pressurised to buy Extremely satisfied with my new car and would definitely return if buying another car.
Reviewed on: 21 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Really excellent customer service from beginning to end Excellent value really pleased
Reviewed on: 20 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Paul was very helpful on the phone and great customer service when first discussing the car. Collection was also very good and again a high level of customer service from Nicole. Overall very pleased. The car is super and very easy to drive
Reviewed on: 20 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
I loved the care the sales people delivered, I loved the fact that I could view different models in one place as I really didn't know what was out there or what I wanted. I had a really pleasant experience with all the staff I came in contact with and of course I loved the coffee. Thank... [Read More]
Reviewed on: 20 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Thank you so much for the superb 1st class service I received from you! You are a delight to deal with and my whole experience was amazing! Nothing was too much trouble your friendly and helpful teams available at all times true professionals and a credit to motor point . I will... [Read More]
Reviewed on: 20 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
I was so impressed I had my friend come down with me he also bought a car. A few of my friends have also gone on line to have a look at the cars brilliant cannot fault it
Reviewed on: 20 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Laid back and relaxed service but fully informative. Able to browse at own lesuire, no pushing from the salesman. Loving my new car, exactly what I was looking for at a great price
Reviewed on: 20 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
My experience buying my car could not have been better. I was well looked after everything went smooth Sam the gentleman was very polite he gave us a cup of coffee we were made to feel really relaxed. Would recommend to friends and family I am very pleased with my car.... [Read More]
Reviewed on: 20 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Friendly and helpful staff Very happy with it and hope will last me a long time
Reviewed on: 20 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Great service. Great car. Good mpg. Spacious. Customer was great. Thanks motorpoint team.
Reviewed on: 20 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Very effective at preparing customer for purchase of new vehicle and exchange of existing vehicle. Vehicle nearly new and drives/prepared as new. Extremely happy with a good quality car.
Reviewed on: 20 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Really happy with everything was able to drive away the same day in the vehicle. Very happy with everything
Reviewed on: 20 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
The customer service advisor was excellent Very nice car and was in spotless condition
Reviewed on: 20 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Staff couldn't be more welcoming, friendly and helpful. The sales lady ensured that I was properly made familiar with a new mode of driving (a hybrid) before she let me go. And it was especially nice to see how well she was training a new member of staff. Excellent so far... [Read More]
Reviewed on: 20 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Cant fault them excellent service from start to finish Great value and great customer service, nothing was too much trouble.
Reviewed on: 19 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Good and happy with the car and all the staff especially jack and Amy Good and happy so far thanks
Reviewed on: 19 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
End to end seamless transition. Thank you. Sales man was a genuine nice guy. Good......................
Reviewed on: 18 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
first class service throughout, liked the style of been handed a card & pen with no sale presure until I requested it, refreshing great price, car well turned out & quick, slick, friendly aftersales to completed paperwork.
Reviewed on: 18 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Quick and friendly service Great car, was able to test drive straight away
Reviewed on: 18 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
So easy no rush no pushy sales comfortable and the coffee was good Really pleased I got the car and colour I wanted
Reviewed on: 17 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
All the staff were professional and courteous. I was fully informed about all the aspects of the car, finance and process which made the whole process so much easier. I have recommended 2 others to motorpoint in the past week, in particular to seeknow out Liam. Great... [Read More]
Reviewed on: 17 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
this is the second time i've bought a car from motorpoint because i like the way they operate. there are no dodgy dealings, no hidden extras, no misogyny. everything is up front and transparent, everyone is professional but friendly and efficient, without being creepy or pushy, i will... [Read More]
Reviewed on: 17 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
This is the third time we have used Motorpoint and each time it has been a great experience Chris Cameron was excellent as was Keiren at the Glasgow pick up. Loved my first car and love this new one just as much if not slightly more
Reviewed on: 17 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
AT YOUR SHOWROOM THE SALESMAN HAD VERY GOOD KNOWLEDGE ABOUT THE CAR SET UP MY PHONE VERY HELPFUL LOVELY SHOWROOM EXCELLENT SERVICE THE CAR IS EXCEPTIONAL GOT 86 MILES TO GAL ON WAY HOME
Reviewed on: 17 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Toyota Avensis Good value. Efficient customer service and trade in.
Reviewed on: 17 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
So professional, not pushy could not do enough for you. Everything was explained to the smallest thing staff were so friendly and helpful even the receptionist was good enough to help me with directions when I was lost Loved the cafe, real coffee for a change. How could... [Read More]
Reviewed on: 17 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Very pleased. Easy to deal with and a good selection at good prices. Took my part ex too. Overall very happy. Second car I've bought from them. Delighted with purchase. Bagged a real bargain.
Reviewed on: 17 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Total stress free vehicle purchase! Easy to deal with and would recommend!
Reviewed on: 17 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Ollie and Jason were great! Like the car! Just what I was after.
Reviewed on: 17 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
The whole experience was excellent and we are both very happy with our new cars. The help and courtesy of the staff was so good. I have driven to mid Wales and back with no problems at all.
Reviewed on: 17 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Straightforward and no hassle Straightforward and no hassle
Reviewed on: 17 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Great service from Ivo, Russell and Hollie would definitely recommend Happy with my purchase good choice
Reviewed on: 17 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Brilliant Service from John Misljen! Would not go to anyone else or any other dealer. After our awful experience with Trade Centre Wales, I would never go anywhere else apart from MOTORPOINT where you get GREAT SERVICE, GREAT PRICES AND A FANTASTIC CAR! Thank you! ... [Read More]
Reviewed on: 17 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
The Service received was excellent. I am very happy with my purchase.
Reviewed on: 17 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Really good service, My experience was made so much easier with help from Dominic who made the process quick and stress free. Love the new car really good. Would definitely use motorpoint in the future.
Reviewed on: 16 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
All staff very helpful and everything was dealt with efficiently and quickly. Very pleased with car. Would recommend Motorpoint. Very satisfied good all round service.
Reviewed on: 16 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
I was very pleased with the pressure free approach of the sales team. Once I engaged your salesperson I found him very friendly, helpful, informative and efficient. My experience was very, very good. I'm very happy with my new car. It's everything I hoped for.
Reviewed on: 16 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
No pressure sales Very pleased with the jeep
Reviewed on: 16 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
I told them what I wanted they did it. It's a rubbish car, but it's economical to run and saves me money.
Reviewed on: 16 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Dave Stevens was awesome. He supported us along every step of the way, gave us time to consider our affordability, our vehicle options and then helped us decide on our dream family car. Dave really made the difference for us and we genuinely owe him our gratitude. ... [Read More]
Reviewed on: 16 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
First time I have purchased a car from mortopoint, found this to be a very pleasant experience, all staff were super. My only problem is that the navigation card was not with the vehicle documentation, and this is apparently being sent for. I have received no word, so... [Read More]
Reviewed on: 16 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service as always this is our 4th car bought through motor point Great buy good family size
Reviewed on: 16 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Friendly approachable staff, not pushy at all just came across very genuine thank you for everything got what I wanted a a very good price Lovely car, stylist interior, drives like a dream
Reviewed on: 16 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Good experience Satisfied about the purchase
Reviewed on: 16 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service - very quick to respond and provide a vehicle that was very well prepared and presented. I especially liked the idea that I was able to carry out the purchase so easlily and so quickly. I found the whole process to work like a well oiled machine. Their staff appeared... [Read More]
Reviewed on: 16 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
I contacted motorpoint on Tuesday about a car I had seen and by Friday night I was picking it up and driving it home. I cant recommend them enough, it was the best customer service I have had buying a car and everyone was so professional and efficient throughout the whole process. ... [Read More]
Reviewed on: 16 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Brilliant, well organised experience. The customer representative Shane was a star - knowledgeable, helpful and patient. Love it and the right choice
Reviewed on: 16 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service from staff. Connor Holgate the salesman was very patient and helpful, buying a car is a big decision to make and he was very helpful without being pushy. Kayley the customer service representative who did the handover was very thorough and professional. A pleasure... [Read More]
Reviewed on: 16 February 2017
Vehicle Rating: Service Rating:
(5 out of 5)