Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed May 14 2025
Very fast delivery service to my local store great service throughout I would 100% recommend this company we got a great price for our part exchange and was kept in the loop with every step.
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Went to Motorpoint in Oldbury just to look at a few cars that I had in mind, ended up purchasing and driving away on the same day. A gentleman named "GAVLAR" tended to my needs with no pressure from him at all. All in all , a very pleasant 1st experience purchasing from Motorpoint and will probably continue to do so in the future.
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Professional, great communication at all times. Straight forward purchase nothing complicated everything was tailored to my personal needs and preferences. Reliable and trusted. I would highly recommend
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No fuss delivered on everything promised with very pleasant and helpful staff
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Excellent service from start to collecting our car. Thank you to Kelvin for your friendly & professional service & to Sophie for sorting paperwork. You will never be disappointed from the service from Motorpoint we have purchased our last 2 cars from here & wouldn’t go anywhere else. Thank you
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Ray was very helpful, explained everything to me
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Car wasn't ready. Brakes hadn't been checked and valeting had to be done again. However Amanda and manager were excellent and was the onsite engineer.
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Friendly relaxed atmosphere. No hard sale. The only bad part which has nothing to do with Motorpoint, is the amount of videos the finance company want you to watch and the amount of times they send you the same thing by email.
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Excellent service, very knowledgeable and friendly, took time to explain options and extras. Would use again in future.
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No pressure sales
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I've used Motorpoint for my last few cars. Good cars at good prices and excellent customer service.
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Gerry couldn’t have been more helpful! We went to the motorpoint branch in cambuslang after an awful experience with Arnold Clark. As soon as we walked in it was like a breath of fresh air with such a calm and relaxed environment. There wasn’t 10 sales people swarming me, instead a very laid back informative chat about what the label means on the car, whe... [Read More]
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Lot of cars available, all marked up very competitively, screen price is the price paid so very straight forward. No hard selling and no hard pushing on warranties or finance. Staff very pleasant...plus open on Sundays!
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Picked up my new Audi A1 from motorpoint Peterborough on Saturday, and the whole experience was great from start to finish. Josh was absolutely lovely, friendly, and professional, and really took the time to go through everything. He made the process feel less overwhelming, personal and not felt I was rushed. My new Audi is immaculate, and exactly what I... [Read More]
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Submitted on: Tue May 13 2025
They made me very welcome sat me down and talked the different ways to finance making easy to understand kind and friendly.
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Very helpful friendly service and staff can't fault motorpoint widnes
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Helena was most helpful but did not put any pressure on us. We were pleasantly surprised to be given the keys to look over any ars we liked and also.to have an unaccompanied test drive
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Excellent service from Jack - I would recommend buying from motorpoint. Great experience
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