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Motorpoint

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

A Motorpoint customer being shown her new car by a member of staff

Submitted on: Tue Mar 10 2026

Service was good and staff very friendly and helpful only negative is the Wi-Fi at site is awful

Reviewed on:

(4 out of 5)

Very good service and cars definitely come back

Reviewed on:

(5 out of 5)

Submitted on: Mon Mar 09 2026

I was so impressed by the whole experience of buying a car at Motorpoint. The atmosphere in the showroom was so relaxed and comfortable. Not pressurised at all. I had had a very upsetting afternoon at Big Motoring World that nearly put me off buying a car from a similarly large showroom. I’m so glad it didn’t. I would 100% buy another car from here. Abs w... [Read More]

Reviewed on:

(5 out of 5)

Great service all round

Reviewed on:

(5 out of 5)

Great friendly staff, no pressure to buy

Reviewed on:

(5 out of 5)

Harrison was brilliant so helpful

Reviewed on:

(5 out of 5)

Car was available on time. Everything went went with the purchase.

Reviewed on:

(5 out of 5)

Couldn't have asked for a better experience! Was left to look over the cars with no pressure or persuasion! Friendly, polite and very knowledgeable staff made buying a car simple and enjoyable!

Reviewed on:

(5 out of 5)

I initially chose a car after test driving it & was all geared up to collect it later hat week, in the meantime I changed my mind about the car & wanted a completely different one, this was no problem at all, the car was in a different city, all this was no problem to the guys at Motorpoint Sheffield & to the guys at Motorpoint Peterborough who were very ... [Read More]

Reviewed on:

(5 out of 5)

When i was looking around the car park at certain cars for sale the salesman approached me to ask what car i was interested in as the cars are all over the site he then said i will leave you have a look any help you want let me know .There was no pressure i had plenty of time to look around .When i was ready i saw the salesman and he explained all the opt... [Read More]

Reviewed on:

(5 out of 5)

Our salesman Coury who was very professional without being pushy, he made the whole process friendly and seamless.

Reviewed on:

(5 out of 5)

Chloe Brown was very helpful and polite

Reviewed on:

(5 out of 5)

Great help highly recommended

Reviewed on:

(5 out of 5)

Best price offered by anyone. Money in the bank within 20 minutes of arriving. Leo, the person we dealt with couldn’t have been any friendlier. They didn’t tackle on price, my car was in good condition, however you do expect to be knocked on a little bit. This didn’t happen guided through the process by Leo who was very knowledgeable and even registered... [Read More]

Reviewed on:

(5 out of 5)

Great service, this is the second car I've purchased from Motorpoint

Reviewed on:

(5 out of 5)

I received excellent service from the sales person. Nothing was too much trouble sorted everything out very happy.

Reviewed on:

(5 out of 5)

Excellent service from Bailey at the Derby Motorpoint From the minute he seen us to completion Would be buying our cars now from Motorpoint

Reviewed on:

(5 out of 5)

Great service

Reviewed on:

(5 out of 5)