Skip to content
Motorpoint

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

A Motorpoint customer being shown her new car by a member of staff

Submitted on: Fri Dec 05 2025

Great prompt service cannot do better

Reviewed on:

(5 out of 5)

Excellent on the hand over of my car a credit to motor point 👍👍👍

Reviewed on:

(5 out of 5)

Overall very good. Only slight difficulty is on telephone you having to go through a whole menu of options which takes time, then you are directed to depot then to the person you actually want. Good news is they all speak clear English. Bad news-This is progress????

Reviewed on:

(4 out of 5)

Really great experience from start to finish, found the car I wanted in Derby and had it moved to Chingford which is my nearest dealer, all with no fuss. Chloe, who I dealt with was amazing and very helpful throughout the handover. I also purchased cameras for inside the car which were fitted at no extra cost, at my home and a time that suited me. Well d... [Read More]

Reviewed on:

(5 out of 5)

This is the 4th car we have purchased the dealership is amazing Thank you to Rob and Alan.

Reviewed on:

(5 out of 5)

Great prices and excellent service, made changing my car easy, thanks to Euan and Dawid from Peterborough.

Reviewed on:

(5 out of 5)

I recently bought my new car from Motorpoint Widnes. The whole process was excellent and quick. Dan the salesman was friendly and professional. I would definitely recommend Motorpoint and wouldn't hesitate to use them again

Reviewed on:

(5 out of 5)

Great choice, great price and tradein and brilliant service from Liam. He went out of his way to get me the exact car I wanted. A credit to Motorpoint.

Reviewed on:

(5 out of 5)

Fantastic service, Chris from Maidstone was a gem, really looked after me and my car is beautiful. Also got a 2 year warranty for peace of mind.

Reviewed on:

(5 out of 5)

Service was polite and friendly

Reviewed on:

(5 out of 5)

Thank you for dealing with my car and my part exchange everything was straight forward many thanks Mr ambler

Reviewed on:

(5 out of 5)

Excellent service.

Reviewed on:

(5 out of 5)

They are very helpful, they will do everything to help solve the problem, "for them, a problem is not a problem", they are very nice, I felt taken care of, a great company, I recommend buying cars from them

Reviewed on:

(5 out of 5)

I collected my car from Chingford the staff are all lovely, polite, helpful and a pleasure to deal with. Many thanks to Ibarhim for his help with finding a car for me his input was invaluable.

Reviewed on:

(5 out of 5)

Had a really great experience a motor point coventry with Matt who showed us a lot of cars, wasn't pushy but really helpful and made the whole process easy and smooth. Would highly recommend Motorpoint to friends and family.

Reviewed on:

(5 out of 5)

Submitted on: Thu Dec 04 2025

3rd car from this company, I suppose that says everything!!!

Reviewed on:

(5 out of 5)

Easy communication, straight forward to deal with. Sales people attentive, and helpful. It's 4th car I've brought from morotpoint, never been disappointed. Would definitely recommend them

Reviewed on:

(5 out of 5)

The best thing about this whole experience was Kaylum. From start to finish he guided us through, giving us all the time, all the information and all the advise we needed. On the day of picking up the car we were in Manchester seeing a show he even offered to pick us up. I would highly recommend Motorpoint and if you get the chance ask for Kaylum you ... [Read More]

Reviewed on:

(5 out of 5)

After initially paying the deposit and then driving up to Peterborough to look at the vehicle, we were greeted by Euan Anderson, who was very pleasant and professional in dealing with our purchase, the whole process was smooth and pleasant in the main and the sale went through. However in hindsight, I wish I had checked the car more thoroughly myself, be... [Read More]

Reviewed on:

(4 out of 5)