Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Mar 23 2026
nik and team very efficient made selling and buying easy with very good customer service.
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No pressure to buy. Left alone to to look at vehicles. We was really disappointed thou that there was very little charge in the car we bought. Only enough to get us home. So we feel that's really bad and leaves a bitter taste the rest of the experience was good.
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Super fast collection. Friendly service
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Excellent service coupled with a very competitive cost to change
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First class very helpful
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Hassle free buying my car Thank's
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It was lovely to look at the cars and not be hassled, when choosing a car keys were given still not hassled , sales guy helpful , car quote given quickly , everything not rushed
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Friendliness seemed key from the Portsmouth depot and though realise that a sales pitch means getting to know your customer relatively quickly and say the right thing, nothing felt too much from Wesley who was our Sales Executive. The depot itself was clean and fresh, though there was an issue with female/disabled toilet which required attention. My initi... [Read More]
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Sam crouch made our experience excellent. He was honest friendly and gave excellent information and advice. We were just looking that day with view to buy but we were made to feel at ease and given great information and advice to make informed choice that gave us the car we wanted.
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Motorpoint was brilliant cant thank them enough. Rhys and ollie were brilliant and very helpful
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Submitted on: Sun Mar 22 2026
Purchased a used Peugeot 5008 a few weeks ago and had an absolutely brilliant buying experience, I was dealing with Michael and he was great. I spent a lot of time viewing different cars to suit my family and from all the different dealers I went to there was a mix of very pushy salesmen who do not listen to what your needs are then those who show no inte... [Read More]
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Great service all round and the sales person was great at explaining and getting documents prepared asking us if we wanted to test drive the car. All round a great experience and friendly staff
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Staff were excellent - Lily was super helpful and knowledgeable, finding me an even better car than I'd have hoped for. Dave was also very friendly and attentive when it came to picking up my car. Could not fault them - have already recommended them to a friend who is also after a new car!
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Friendly, helpful staff who also deal with any issues with regards purchase very quickly and efficiently. Very happy.
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Greeted warmly by staff on arrival. Shown to a friendly, polite, courteous professional salesperson. Given the opportunity to look around all the cars by ourselves, selecting the ones we liked, then given the keys to look inside all the cars, boot, under the bonnet, even turn the cars on. No hard sales pressure Felt very relaxed and a great car sho... [Read More]
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Marc was fantastic. He explained everything to me and took me through each step. Fantastic bloke.
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Well cared for through out our visit, viewing the car and test drive was well covered. Paper work and new tax applied for on your behalf, could not be easier.
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Very easy to deal with and always accommodating Helpful and friendly staff.
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I was made welcome and the staff were most helpful in explaining the procedure in purchasing my new car.
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