Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Nov 04 2026
This is the third vehicle I have purchased from motor point over the years. Very relaxed approach, no pressure sales. Good pricing on vehicles. John Thom
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What a great experience selling my car to them today! Everyone was so welcoming and friendly - the communication from the initial web quote to completion was fuss and stress free - thank you.
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Pleasant quick service from Danielle who clearly indicated buying process.
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Alex Fry-Evans was excellent in his customer care. He was attentive and explained everything well. He did a great job
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Great service ,no pressure quick delivery and pick up.
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Getting my car through Motorpoint was an absolute breeze from start to finish. The entire process was seamless and incredibly relaxed. A special shoutout to Sanjay Singh, who was absolutely fantastic. He talked me through every step of the process, was super easy to chat with, and took care of all the arrangements for my pickup. When I arrived to collec... [Read More]
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Excellent Customer service by Jack, he was very patient and understood my requirements. Thank you so much
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Superbly presented car, by efficient, helpful member of staff( Adam).
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The process was so simple, no complications, the consultant was open, straight forward, and we felt comfortable in ging forward with the deal. We did go on the last day of the month, so the dealership was extremely busy. The entire process from starting to completion was done in less than a few hours.
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This is the second time, ive been to motorpoint.Great price, super fast. Staff were great, nice and easy.
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Very helpful sales team
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Very easy to deal with, helpful, & if you have made your decision about the vehicle you want to buy it’s all organised very quickly. Both the salesman Mitch & the you trainee who dealt with the handover were excellent to deal with. This is my second purchase through motorpoint, & if you’re interested in purchasing a low mileage nearly new vehicle I th... [Read More]
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Motorpoint process at going through the Process was good, with the workings of the Jaecoo7, not too clever but with the amount of tech inside the vehicle i am still left in the dark, Young sales lady good at communicating with me as a client, Ovrrall good
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As soon as we seen the car we loved it We had been looking in for different places but couldnt see one we liked till we come to motorpoint We where happy we could order the car from a different motorpoint and got exactly what we wanted The colour was perfect,,we were treated well Would recommend anyone that was looking for a new car
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Submitted on: Tue Nov 03 2026
Very good company. Great value and part exchange. Test drove vehicle on your own and no pressure to buy. Recommend to check this company when buying a low mileage nearly new car.
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Staff we're very helpful discussing everything change over with trade in wnt smoothly very happy to deal with motorpoint again
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All round good experience. I was offered a good trade in price and got the car i wanted at a good price. I travelled from midlands to Widnes and only took 40-50 mins to complete sale and travel back home. All in all a hassle free process and would definitely use motorpoint again.
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Great service
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Excellent service throughout
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I found the staff very helpful and the whole process went very well
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