Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Sep 01 2025
No pressure sales left to get on with looking and if you required any help it was explained on arrival just to ask
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Everything was hassle-free and seamless right from the first telephone call I made to Motorpoint. The salesman, Jon, in Newport, was very professional, knowledgeable, friendly and efficient and I couldn't have asked for a better service from him. Perfect! If I have 1 'niggle,' it is that it wasn't made clear on the Motorpoint website that the petrol eng... [Read More]
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Helpful and courteous
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Very helpful and professional.
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Dealing with the company was fab
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No more pressure sales they let you browse around.
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Go live in N.Ireland and traveled to Glasgow to pick up my car. Firstly, I got the best price around. No else came near. I dealt with Poul Horsley from the beginning and he was fantastic.prompt emails and emailed me back that day so everything went smoothly. Great service and I’ll use them again.
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No pressure, helpful staff, massive choice
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We had even one car on the website but it was in the Peterborough branch , they transported it to Maidstone and every was so perfect and my son liked the car and we bought it . Great smooth experience
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I found this experience to be refreshing Chris was knowledgeable in the type of car I was interested in and able to answer any questions, he was friendly and helpful and not pushy I felt relaxed and confident in making my choice. Regan was also very helpful and friendly when I came to pick up.
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Friendly helpfull knowledgeable staff very patient informative no pressure from them to buy the car.
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Kelvin took me through the process well. He let me drive the vehicle early in the conversation (which meant we didn't waste each other's time if the car was not suitable). He didn't apply pressure at any point. However, there was a sqeak which was going to be sorted out, but it wasn't! I cured it myself. Otherwise, all good.
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The team at Motorpoint Ipswich helped us to find a car to suit our needs and budget. They were friendly, helpful and professional, listening carefully to our requirements and finding what we needed. They gave us time to look at and test drive the car without pressure. The collection process was efficient and the car was well presented. This is our thir... [Read More]
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Staff were attentive and helpful without being pushy. Easy and simple to sort test driving, and flexible when it came to booking a collection date once purchased.
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Good standard of care and service from start to finish. Tony Burley was very knowledgeable and took a great deal of time to find the right car for me.
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Michael G is an awesome manager at the Newport store-hands on and so helpful Michael E fantastic salesmen Have already recommended a friend to buy here Very professional and personable experience
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A great experience from start to finish. My new car was shipped from another part of the country and I arranged to view and test drive. Collected the car as per arranged appointment and fully supported throughout the process….many thanks to all at Motorpoint!
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Submitted on: Sun Aug 31 2025
I travelled from Accrington to Edinburgh to pick up my car, everything was ready to go when I arrived, all I had to do was pay the outstanding ammount and car tax, a few signatures and away I went, 25 minutes at top. Well done Mororpoint.
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I like being left alone to browse and choose which is what happened at Peterborough and Michael was excellent helping me to buy the car I chose
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