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Motorpoint

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

A Motorpoint customer being shown her new car by a member of staff

Submitted on: Wed May 06 2026

Friendly staff ,good trade in price Everything went smoothly the salesmans knowledge of his products helped a lot , there was no rush i was left alone with my thougts which helped me make up my mind which vehicle to purchase

Reviewed on:

(5 out of 5)

Zeynep was very friendly and polite, great customer service.

Reviewed on:

(5 out of 5)

Purchased a Peugeot Expert van at Oldbury (29/05/26). Everything handled very professionally and quickly. And within friendly/laid back atmosphere. Gavin was a very easy guy to deal with and good at his job making the transaction a painless experience. The van is a good buy and price is lower than many other dealers around.. Would definitely use them aga... [Read More]

Reviewed on:

(5 out of 5)

Very knowledgeable about the car,very polite and answered questions quickly and clearly.I would definitely recommend Motorpoint.

Reviewed on:

(5 out of 5)

Easy, fast, professional customer service. I was impressed by the reception on arrival and the polite and friendly way that I was dealt with throughout the process. 10/10 to Amy.

Reviewed on:

(5 out of 5)

Great experience made so easy by the lovely Kate Smith. No pressure, everything explained probably more than once, listened to what I was looking for and found me the perfect car within my budget. 100% happy with everything.

Reviewed on:

(5 out of 5)

Very welcoming company. You can walk around and look at the vehicles without anyone following you around and pressuring you. There are staff in the showroom to answer any questions you have. Actually purchasing the car was so easy and stress free. Staff are really friendly and helpful. Highly recommend.

Reviewed on:

(5 out of 5)

Great friendly, professional service.

Reviewed on:

(5 out of 5)

Salemans very helpfull

Reviewed on:

(5 out of 5)

Very good service

Reviewed on:

(5 out of 5)

Submitted on: Tue May 05 2026

Excellent service at Motorpoint in Derby on 19th April 2026 from Chloe who sold me my Audi A3 Hybrid and part exchanged my old vehicle at a fair price. Reservation and credit checks over the phone were easy as was having to postpone my collection to later in the day at short notice due to a faulty fuse on the trade-in vehicle (which was fully rectified be... [Read More]

Reviewed on:

(5 out of 5)

No fuss, very straightforward. Cameron was extremely helpful. I would recommend waiting until cars have been valeted before allowing customers to inspect them. Stale cigarette smells are not a great selling ooint for me.

Reviewed on:

(5 out of 5)

Whole process from reserving the car, to organising collection date and time, uploading documents and purchasing was a smooth transition. Really helpful staff.

Reviewed on:

(4 out of 5)

It was a very professional, stress free experience.

Reviewed on:

(5 out of 5)

Very smooth, easy and pleasent experience from initial enquiry to sale. Very friendly and professional, no pushy salesman just helpful and knowledgeable. I would highly recommend this garage to anyone. .

Reviewed on:

(5 out of 5)

Great service and excellent well presented cars

Reviewed on:

(5 out of 5)

I was very happy with the service I had I have not used motorpoint before so wasnt sure exactly what to expect other than what family had said. Martin who sold me the car was very helpful throughout and didnt rush me however i did need to look relatively quickly to ensure got good price for my part exchange due to timing. The price was good and the car ... [Read More]

Reviewed on:

(5 out of 5)

Very nice people and extremely helpful and very nice to deal with, well go back for my next car.

Reviewed on:

(5 out of 5)

Kind and helpful staff.

Reviewed on:

(5 out of 5)