Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Apr 18 2026
The usual excellent standard of service
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Luke was very friendly & helpful although not pushy. Only issue I have had has been some confusion over supply of dash cameras, but hoping this is being dealt with following an email.
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The sales person Hawdung was most pleasant and helpful and would recommend Motorpoint as the initial telephone enquiry dealt with Josh Gray gave us a really good deal.
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Very professional and efficient experience in buying our car. Ash was particularly impressive from the outset. The whole experience has encouraged me to use Motorpoint in the future…..though hopefully not too soon!
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viewed car numerous times online before reserving. drove nearly 50 miles to get to garage as not paying nearly £150 to have it moved to closer garage. After checking car over I went for test drive in unfamiliar area without staff member so concentrating on not getting lost and watching where I was going. Decided to purchase car so went through all the p... [Read More]
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Really easy and fast experience. Excellent service from Sam crouch. Went above and beyond to help find the car I want.
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Ethan listened to want we wanted and made it easy to view the cars that we had in mind by putting them together on the lot. There was no pressure at any point and everything regarding the trade in and pick up of the new vehicle was explained and carried out efficiently with no fuss. Payment was very simple using the text link that makes it easy to access ... [Read More]
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Very courteous staff, easy to deal with
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From first enquiries to driving away my new car everyone was welcoming and helpful….Staff were polite and answered any questions ..
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Absolutely brilliant, the staff especially Corey and Chloe were great, nothing too much trouble, everything done efficiently and smoothly, just a lovely place to buy a car, this is my second car I have bought from motorpoint and will recommend to anyone and everyone
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Nothing to add Sales guys were excellent
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Polite and professional staff. Able to walk around the site without any hassle but they were available if you had questions. We were able to test drive the car we were interested in and the handover process on collection day went smoothly. I would recommend Motorpoint to anyone.
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Large selection of cars to choose from
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Can’t fault anything, we were very pleased with the process from beginning to end
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Listening to me and helping make me understand all about the process of buying a new car.
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Submitted on: Fri Apr 17 2026
Made everything very easy.
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We found the car we liked and rash sorted everything out thank you rash for your good customer service and answering all are questions and helping without being pushy would buy again
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The customer advisor I had was top notch, he was excellent in every way - made you feel at ease, no pressure & was friendly with a smile. So I say again he ticked all the boxes & I would recommend him 100%
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