Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Mar 30 2026
This was my first visit looking for my first car,I felt very happy n comfortable with the service Nathan looked after us n found us the perfect car x
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Quick and easy. Great process once again.
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Very friendly, informative service. Booked test drive and then time to collect car, very efficient and great price.
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I had issues with the dvla regarding my trade in, but Dan was brilliant and so patient and helpful.
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The car was imaculate on collection. The staff were very friendly. There was no Sat Nav SD card, so therefore no Sat nav, but customer service reimbursed me for the missing card and communication was outstanding from start to finish.
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Very easy process,Wajid very helpful.
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When i entered the Birtley branch i was met with smiling and a helpful girl,the actual transfer of the vehicle was very smooth and quick,everthing was explained to me and very informative ,the young lad was very polite and helpful.
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Great service and experience.
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Excellent customer service from start to finish. I was fortunate enough to be looked after by Euan Anderson who was friendly and professional throughout my time at the Peterborough branch. He made the process smooth and timely. Highly recommend this branch based on my experience there.
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Mine and other from my family have bought four cars with motorpoint we always been dealt with in a professional manner know hard selling, recently Tom Westwood served us and he was excellent though out.
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Thank you to the friendly staff at Chingford Motorpiont especially Raz,. Raz was very professional and helpful from start to finish in the process of selling my car. She explained everything and made the whole process very easy and they also paid a great price for my car way better than all of the other car selling sites so thanks again Raz and Moto... [Read More]
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Where is satisfied with the sales person Helen or Helena did not push me into buying it love the car and would recommend people to you again
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Good service and communication (Naz Mansoor). Our selected vehicle did not pass its final checks but we were supported to find an alternative if we didn't want to wait for repairs to be undertaken.
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The staff were very good easy to talk to and friendly
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Everything was straightforward he knew what he was doing very helpful
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excellent in all respects
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Everything went smoothly. Matt was a great help . Would recommend Motorpoint to everyone.
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This is my second review in a week. As previously stated everything went very well mainly through the efforts of Jack Pope. I was treated very well and led through the paperwork expertly by Jack. He is definitely one to watch for future success within the company due to his friendly and knowledgeable approach. One criticism being that more time should be ... [Read More]
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I was extremely impressed with Nathan @ Widnes store and found him knowledgable and supportive- without being pushy in any way and there was no hard sell or ‘up selling’. My car was ready for pick up the next morning but there was a slight delay in the pick up time and it hadn’t been valeted fully because of the rush. But this is a very small issue in wh... [Read More]
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