Motorpoint branches to re-open on June 1

28 May 2020 Press Release

Motorpoint is set to re-open all of its branches in England from June 1

“We’re delighted to once again be able to fully open our doors to the public in England following the Prime Minister’s announcement. We have been working tirelessly behind the scenes in readiness for this moment, redesigning our processes in order to ”

The UK’s largest independent car retailer, which was recently awarded Platinum status by Feefo for its customer service, will be welcoming members of the public through its doors from Monday onwards for the first time without an appointment since late March following new advice from the Government.

Motorpoint has been busy since mid-April offering Free Home Delivery across England, Scotland and Wales, as well as more recently, appointment-only Contactless Collections for customers in England and Wales.

Now, from June 1 onwards, customers will be able to once again visit their nearest Motorpoint branch in England seven days a week, including until 8pm weekdays, to browse over 5,000 cars and light commercial vehicles in stock from over 30 different manufacturers – all of which will be available for same day driveaway.

What’s more, every vehicle comes with the balance of manufacturer’s warranty backed by the Motorpoint Price Promise. This means Motorpoint will refund the difference to any customer within seven days of their order if they find the same car from a competitor. As an added bonus, it will also give the customer £50 worth of Amazon vouchers to spend.

Mark Carpenter, Chief Executive Officer of Motorpoint, explained: “We’re delighted to once again be able to fully open our doors to the public in England following the Prime Minister’s announcement.

“We have been working tirelessly behind the scenes in readiness for this moment, redesigning our processes in order to minimise contact and with it ensure customers and colleagues are COV19-secure at all times. I am sure I speak on behalf of the whole of Motorpoint when I say that we all look forward to welcoming customers, old and new, back into our branches in England and, in the coming weeks, in Scotland and Wales.”

As part of this safeguarding process customers will be able to test drive cars without someone from Motorpoint being present while all vehicle collections will be completed in specially designated areas to guarantee social distancing at all times.

Motorpoint will continue to operate its hugely popular free home delivery service covering the whole of the UK mainland for those customers who would prefer not to visit the branch, backed by its 14 day hassle free, money back guarantee. The free home delivery service will only be available Monday to Friday.

Mark Carpenter added: “With our branches in England set to re-open from June 1, backed by industry leading services such as free home delivery and contactless collection, customers can choose to buy and receive their new car from Motorpoint in a way that best suits them while equally importantly staying safe at all times.”

For further information about Motorpoint’s COV19 procedures and policies click here