Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Sep 04 2026
Courtney. And Tomas were absolutely amazing helped us to identify what we wanted spent time without being pushy and more important actually listened to us .our new car is a dream to drive
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The salesman and the part exchange was very good - however I think the overall cleanliness of the exterior was not sufficient and it didn't seem as though the interior had been valeted which spoilt an overall good experience especially with Matt the salesman
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Today we went looking with a view of purchasing our next long term vehicle. Having visited a hard selling garage we ended up at motorpoint with a very professional agent , she was so accommodating in giving and allowing us our space and time to look . There was no hard selling, she was confident with all information required and really put us at ease w... [Read More]
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All professional
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Had the vehicle I was looking for, Location was easy to get to and Rep was easy to deal with. I have some questions re the spec which I shall take up with the branch in the next few days.
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Just sold my car to Maidstone MP. Great service, and I was offered best price by a mile! Big thanks to ‘Izzy’ who dealt with me at the dealership. Highly recommended. *****
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Friendly, knowledgeable salespeople, with no hard sell and transparent information. David in Peterborough was excellent taking us on a first test drive in a hybrid Toyota, explaining how everythig worked. Toby in Coventry was friendly and efficient processing the car we eventually bought.
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Great service. Very polite and attentive Motorpoint employee made the whole part ex and finance paperwork a breeze. Very happy with the car. Cheers Taylor!
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My experience at the Newport store was dreadful but redeemed by Tristan from the Swansea store who was professional and competent.
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Everything went as well as it could have done. Saw a car I liked on Saturday evening and drove it home on the Monday! All engagement with Motorpoint, both online and in person, was spot on as well. No hassle and stress free!
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Very friendly and knowledgable staff. Good selection of cars with transparent pricing. Quick part exchange valuation.
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Very good experience Fred was very helpful and professional with a lot of knowledge and took us through the process with ease he is an asset to your company and will definately recommend Motorpoint to friends and family when looking to purchase a car
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Motorpoint is an excellent place to buy your car. Every car they have on there pitch is a quality car. I’m very happy with my purchase. and wouldnt hesitate in recommending Motorpoint to anyone who wants to buy a car.
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Simon Hudson from Leeds Branch was great, he was calm, not pushy and made sure i left with a car i was happy about! excellent service
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Submitted on: Thu Sep 03 2026
The staff were really helpful with me and my family and helped me get the best car for me
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Great service from ordering the car to driving it away
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