Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Aug 28 2026
The experience was great, overall. I wanted to pay partly with my credit card and this became problematic and one that could not be solved, on the day. Luckily, I had back up. If there had been a card reader available, I don't think this would have been a problem. Customer service was excellent. I was taken care of by the lovely, Maddison who was pat... [Read More]
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My experience was exceptional , nothing too much thanks again to Jack Card for helping me
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Submitted on: Thu Aug 27 2026
My seventh car from motorpoint can't fault them
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Nightmare getting to branch as access road closed. Once we eventually managed to access the building everything went very smoothly. They examined the car and gave us the price quoted online which we were very happy with. Money in our account in fifteen mins. Superb service and wouldn’t hesitate to use them again.
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Great service from Zeynep, thank you
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The sales person was fab came in for a car for my son which he got and I ended up changing my car aswell
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No pressure from sales. Good price on new car and decent trade in price. Tristan looked after us well and everything was explained clearly. Would have been 5 stars if car had been charged (PHEV). Overall a good experience.
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Submitted on: Wed Aug 26 2026
Nice motor. Prompt to deal with an issue I found on my purchase. Agent I dealt with so professional and would deal with again in the future.
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David was exceptional resolving my issues quickly, very professional and polite
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It was all very professional and all staff very friendly and helpful when picked up car all went smoothly so would recommend motorpoint this is my third car so that says it all
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Brilliant service and communication. Very friendly and helpful staff
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Submitted on: Tue Aug 25 2026
Very professional and reassuring throughout the whole process. Would highly recommend.
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I was after changing my MG4 EV Trophy to another EV and saw this Vauxhall Mokka EV Ultimate on Motorpoint website and spoke to Naz regarding part exchanging my car. I was given a very reasonable price so I paid a visit Motorpoint Chingford and was greeted by Vash who let me look around the car at my hearts content and then took me for a test drive. I was ... [Read More]
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