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Motorpoint

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

A Motorpoint customer being shown her new car by a member of staff

Submitted on: Wed May 27 2026

It was very smooth. Had problems trying to get insurance but they were so helpful and Patient had.

Reviewed on:

(5 out of 5)

Brilliant Service as usual

Reviewed on:

(5 out of 5)

Great support and communication from the staff. Didn't pester or push me into making a purchase. Allowed me to walk arouns and sit in the cars independentlym Found me the best deal. Best experience of purchasing a car to date.

Reviewed on:

(5 out of 5)

Excellent service from both Widnes and Burnley, very helpful and friendly staff. The process did not feel rushed and happily there was no pressurised selling. Thank you for helping me find my new car

Reviewed on:

(5 out of 5)

No pressure salesmanship. A wide range of vehicles available nationwide to chose from. Highly recommended!

Reviewed on:

(5 out of 5)

Excellent all round, start to finish 👍👍

Reviewed on:

(5 out of 5)

Polite salesman. No pressure to buy extra products.

Reviewed on:

(4 out of 5)

Was made very welcome and then left alone to view the cats I was interested in , very helpful member of staff Nathan answered all my questions and knew his stuff , was given a great price for my trade in and the prices where excellent

Reviewed on:

(5 out of 5)

The staff member helping was informative, he left me to browse but was available for questions. There were so many cars to choose from which was great. The service was efficient, professional and friendly and I drove away with a car the same day. It was a great car buying experience one I’d been putting off but actually if I have to do it again in the fut... [Read More]

Reviewed on:

(5 out of 5)

It was made easy for us by Elliot the sale adviser. He was very knowledgeable and made everything smooth with the sale.

Reviewed on:

(5 out of 5)

Excellent part exchange price, good value car and great service on arrival. Will definitely use them again .

Reviewed on:

(5 out of 5)

Everything was great

Reviewed on:

(5 out of 5)

Great help from James putting the deal quickly together Found the exact car I was looking for

Reviewed on:

(5 out of 5)

Very good the staff was very helpful and the same with service and customer service cannot folt them

Reviewed on:

(5 out of 5)

No pressure, Friendly staff. Good service throughout.

Reviewed on:

(5 out of 5)

Professional, friendly, a great selection of cars and a smooth experience of buying a car from start to finish.

Reviewed on:

(5 out of 5)

Submitted on: Tue May 26 2026

Staff really helpful

Reviewed on:

(5 out of 5)

We did our homework and selected 3 cars that we wished to consider. Lewis Threlfall made our car purchase very easy. We never felt pressured into buying anything we didn't need. The car we now have was within our budget and we are very pleased with it.When Lewis was not around other members of staff were very helpful indeed. We will buy from Motorpoint ag... [Read More]

Reviewed on:

(5 out of 5)

Well looked after by Ryan who was very professional in his manner and salesmanship

Reviewed on:

(5 out of 5)