Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Sep 19 2026
Zeynep made the experience easy and straight forward. Customer service was excellent.
Reviewed on:
Very satisfied with car, price & service. 5th Car in a row. 5 Stars with great Staff
Reviewed on:
No pushy sales staff. Straight forward people to deal with.
Reviewed on:
Kareem was very helpful, caring and knowledgeable he is an asset to your company. And a big shout out to Dan who couldn’t do enough to make sure I was happy after a few little snags. Thank you so much guys!
Reviewed on:
Very friendly and helpful and always good prices.
Reviewed on:
David Walls made our experience very easy.He was very helpful and explained everything to us, I would recommend Motorpoint to anyone ,
Reviewed on:
Sales assistants were very helpful especially Zain at Branch and manager Gujit too. They were polite and professional and co operative with lots of patience .
Reviewed on:
Hadi was very professional and I didn't feel pushed or pressured
Reviewed on:
I had an absolutely fantastic experience from start to finish when buying my new car. A huge thank you to Niall from the Castleford branch, who was brilliant throughout the whole process. He made everything so easy and arranged for the car to be transferred to the Burnley branch for me, keeping me updated every step of the way. Nothing was too much troub... [Read More]
Reviewed on:
Tom Arnold was my contact for the day of collection. Very relaxed operation, absolutely no pressure everything at your pace. Process of paperwork and form filling ( ie computer) done, open banking to complete deal, very easy. In and out in no time, mine was a car with delivery miles so brand new.
Reviewed on:
Purchased a great car. Staff were helpful and made the purchase easy.
Reviewed on:
A pleasant welcoming. The cars on display met all my expectations. The chosen car was driven and all my questions answered. The administration was made easy but the background music could have been a little quieter. Overall a satisfying buying experience.
Reviewed on:
As a returning customer the service was second to none, very helpful and knowledgeable, will definitely be back for my nxt car.
Reviewed on:
Submitted on: Fri Sep 18 2026
Staff friendly and helpful, and don't pressure sell. Vehicle is presented excellently well, and any issues are efficiently addressed without question. Vehicle was very competitively priced
Reviewed on:
staff were very helpful and friendly and there was no pressure to buy price of motors are reasonable service was second to none very happy would use again
Reviewed on:
The staff bent over backwards to help me with my purchase. Excellent communication.
Reviewed on:
Really good and smooth experience trading in my car and buying a car. Amazing customer service thanks to Erkan , Oz and Zeynap. They supported me throughout the process and made sure the car was perfect
Reviewed on:
This is the third car I have bought from Motorpoint. Very easy and straightforward deal. No unpleasant haggling, they just let you choose your car without hassling you, try it out and test drive. Stress feel del completed within an hour.
Reviewed on:
Friendly sales team. Johnny and Zeynep were great. Took their time to go through everything. Not pushy at all and answered all my questions. Ensured I had a beverage during the appointment. 1st time using Motorpoint and I would use again and recommend
Reviewed on: