Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Sep 29 2026
Easy transaction, I did everything on line before I went to Edinburgh,I chose the car, they offered me a half decent price for my part ex, when I got there everything when smoothly, did the transaction, went home and very pleased with my purchase.
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Amazing experience with the lovely Rachel at Peterborough Motorpoint . My husband located a great car , Nick at Motorpoint arranged for the car to come from Glasgow . A Scottish car , lovely white colour , expertly cleaned . Neither Nick or Rachel went in with the hard sell. Super experience . Many thanks
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Excellent service at time of collecting car. A special thanks to your sales executive Alex Laniewski for his courteous and professional manner. I am delighted with the car to date. Thank you
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I had a really great experience today, and I would especially like to thank Zeynep for her amazing help and customer service. She was friendly, professional, patient, and made the whole process so easy and pleasant. She went above and beyond to make sure everything was taken care of, and I really appreciate her kindness and attention to detail. Thank you,... [Read More]
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Very easy and excellent customer service. Great valuation on my trade in and the whole process was smooth and enjoyable.
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The whole experience of buying a new car was so easy at Motorpoint. The salesman (Owain) at Motorpoint was very welcoming yet professional, he gave us the keys and left us to look over the car with no pressure at all. When we were happy Owain arranged a test drive the whole deal was done in about an hour. Great service
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The staff were so professional and also very helpful, I recommend Motorpoint for anyone that’s looking for an easy transaction when purchasing a vehicle.
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Professional and quick service.
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Great choice of cars. I dealt with 3 members of staff, all were very knowledgeable and provided excellent customer care. A very easy transaction with no fuss. That my 3rd car in a row bought from Motorpoint, I cant see me going anywhere else. Such a contrast to Arnold Clark
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Amazing experience from start to finish! No pressure sales, very helpful & informative. Not at all pushy ! Would 100% recommend! My daughter went the following day & purchased a car from Adam at Motorpoint Sheffield.
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Very quick and easy process.
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Had an extremely pleasant experience at Motorpoint Burnley. I was served by Joe, who was very helpful, there was no pressure buying or forcing to get unnecessary products, gave me good advise and was very very friendly. Made the whole process smooth, and I was able to get my car on the same day without any fuss. I've already recommended to my family, but... [Read More]
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I was bought my first car with you,but i was bought off because my credit score bad,i use that car during 6 years never get issu on the road very good Quality,that's why now i came again for 2nd car.thank you to all staff very kindly,and very good service Customer.
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Team was friendly and helpful. I was able to test drive my car and got a good deal on part exchange of my old one. My new car was clean and presentable and as advertised. The price of my car was also perfect for my budget. Very happy all round.
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Zac was amazing. The car I wanted wasn’t at the site I used but Zac managed to get me one brought down, serviced and clean MOT. The transfer of ownership was smooth and easy and I’ve now driven away in my new car. Thanks Zac
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The entire car-buying process at Motorpoint was incredibly smooth and a testament to the staff’s exceptional help. Jake, my salesperson, took the time to thoroughly explain all my options so I fully understood my choices. I’m definitely recommending Motorpoint and will definitely be returning for my next car.
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Raj and maddie were great! Perfect smooth handover of the car! Extremely pleased
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Finn and the team were all very helpful friendly and accommodating to our needs and time there while looking and deciding on best options not pushy just simply supportive and honest.
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Submitted on: Mon Sep 28 2026
Very good customer experience all round, and a very good service.
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