Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Jan 06 2026
Wide selection of vehicles available with many more offered that could be transported from other branches if needed. Staff members were very polite and knowledgeable when discussing various vehicle options but without being 'pushy'. Plenty of time and patience to answer all questions. After sales experience also exceptional. Cheers Ross! Very happy with ... [Read More]
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David who dealt with our purchase was very professional and informative and such an easy process that we drove away with our new car the same day
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Helena our sales person at Sheffield from the moment we walked in the door to picking our new car up was informative, friendly and helpful. She understood our requirements and showed us when in the newly refurbished showroom where to find what we were looking for. Non finance and finance options discussed car purchased and away we went two days later. Hig... [Read More]
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Very friendly staff, allowed us to browse without being pushy. Gave us access to the cars we selected to view and let us choose without any false sales talk. Deal carried out without any hassle.
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Super helpful, made everything so easy and very well organised. Love my new car. Thankyou!
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Car buying made easy.
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Submitted on: Mon Jan 05 2026
Fantastic very professional totally happy
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Very smooth. No hassles
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The welcome was great even had a cup of coffee, everything i needed to know was explained to me as the first time car buyer and it was quick with no hussles and straight forward
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The Customer Service at Motorpoint Newport Gwent made buying a car so simple, from sorting paperwork to payments.
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We dealt with Ben in Birmingham and Izzy in Maidstone. Both were extremely personable and professional. They answered all our questions with courtesy and took care in ensuring we understood all the details of the transaction and handover process. The car was ready on time and valeted to a very highly standard. No complaints at all.
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Submitted on: Sun Jan 04 2026
Thanks for the lovely cat
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The impression of a company that wants to do the best for it's customers rather than just pile em high sell em cheap. The car needed 4 new tyres and good quality Continental tyres were put on.
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From beginning to end to end everything was perfect choice of cars available, friendly, helpful staff,test drive taken, whole purchase system was simple, easy to follow, everything explained fully. So easy, a pleasant experience thank you.
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Joel was incredibly helpful in me buying my first car! Couldn’t thank him enough
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Great service as always - this was my third car purchase from Motorpoint. The whole process from start to finish was easy and hassle-free. Their sales staff are extremely helpful and professional with no sales pressure whatsoever. I would certainly recommend them to a friend looking to purchase a good used or nearly new vehicle.
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Good price, helpful staff. Wish you included home charger and mats with the car
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Great customer care. No pressure, help if needed. All info given. Will be back
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