Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Aug 16 2026
Friendly and helpful staff! Not pushy at all
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Great choice of cars at reasonable prices sales people are not too pushy but still helpful. Sales person Hugh Kearney very helpful and knowledgeable again without being pushy. Fair trade in price aswell.
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Much higher trade in value for our car than any dealership. Also found the car we wanted at a better price too. Any issues were swiftly and positively dealt with. No pressure, very helpful. Would definitely use again.
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Excellent professional service
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Good service Very professional staff
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Seemless experiance from start to finish. Wesley was a privilege to deal with and saw things through to conclusion with a professional manner.
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Great service. Car was immaculate when we returned to collect.
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Good very nice
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Staff and process exceptional.
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The salesman was brilliant not pushy and very helpful
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Very helpful and informative
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Great service and great team, really look after you and with no pressure. I would recommend to anyone who wants the perfect package when purchasing a new vehicle.
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Great service from start to finish
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Very efficient service all round from Martin and Kyla
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First class service very satisfied with the cars I have purchased from Motorpoint Sheffield. Finnley the young sales person was a pleasure to deal with and deserves a special mention.
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It was truly amazing going to view and pick my car up. They listen to your wants and circumstances and tailor everything to you. It was a smooth and hassle free trip. Definitely recommend
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It was great service but we were given a car in red without fuel so we had to fill up urgently
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Very good except for having a trainee who was reluctant to answer questions and evaded difficult questions.
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Submitted on: Sat Aug 15 2026
A great experience from start to finish - walked in on Friday and drove away in my new car on Tuesday! Dougie was excellent, patient and helpful and didn't apply any sales pressure. I've had my car for a week now and driven up to the highlands and back and very happy with it. Would happily use Motorpoint Edinburgh again and highly recommend to others.
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Sold my car through Motorpoint Peterborough dealt with Henry and Ben who were both excellent and during process my partner ended up buying a car from them. Whole experience excellent and very efficient and fair valuation of my car and quick payout. Would use again for both buying and selling a car first class service.
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