Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Jan 13 2026
Great from start to finish. My salesman was so helpful with expertise. Which made me feel very comfortable .
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Cameron and Laura were extremely helpful and made my experience of looking for and buying my car easy. Courtney completed my sale and she made the sale flawless. The team were all very supportive and they are a credit to the company.
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My sales person was very nice and there was no pressure looked round a few cars before test driving a few of them I did find and get a very good car overall was a very positive experience
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When I collected the car it a slight cosmetic issue, excellent after sales service to resolve.
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Spotless premises. Easy and convenient parking. We dealt mainly with Lewis Threlfall, who was professional, courteous, patient and knowledgeable throughout. We got a very fair trade-in for our old Golf, and the 'new' one will fit our needs very well. The whole process of selling and replacing a car can be quite stressful and time-consuming - although ther... [Read More]
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Elliot greated us on our first visit to motor point . We wanted to part ex our car . He was very polite and helpful nothing was to much trouble. Elliot helped with everything we wanted to know . It was a pleasure to buy from motor point will deffinetly be back. In a few years when we change again .many thanks. Also want to say how Comfortable and clean al... [Read More]
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Great selection of cars. Friendly staff. Osman was honest, efficient, informative and very helpful generally. Facilities offered to customers very good.
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From start to finish a smooth operation, excellent communication. Bought our car online delivered to our local Motorpoint within a few days. Excellent price for our trade in car, this was the third car we have bought from motorpoint and wouldn’t go anywhere else.
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Daniella was fantastic. Very helpful.
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Submitted on: Mon Jan 12 2026
Second vehicle purchased from Motorpoint Stockton and again dealt with Raees. August 2024 was the last purchase which was for my own car and such was the service and aftercare that we didn’t hesitate in going back when my wife was looking to change her car. We found a car online which was located at another branch and we got in touch with Raees and strai... [Read More]
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Totally blown away with the service I just received from Motorpoint Edinburgh at Portobello. Was very sceptical at first as I have always bought my cars from main dealerships as I felt you got more of the personal touch but from the moment I arrived in the forecourt (can I add I got a good 10 to 15 mins looking around before getting harassed by a a member... [Read More]
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Really good experience two cars bought within 3 months, both times no pressure selling, particular mention to Adam and Oliver who were very friendly but professional.
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Easy company to deal with and exceptional sales staff were very helpful. Was constantly updated by text & email messaging which kept me fully updated with the progression of the trade in & purchase of new car.
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Honestly Motorpoint has great service they are very communicative when it comes to buying a car. Calling you with updates very regularly. The staff and friendly are knowledgeable and they know what there talking about.
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Since being in Scotland we have purchased all our vehicles from the Glasgow Motorpoint branch. The staff have always been exceptionally helpful. Nothing is rushed they give you the time you need to make your choice and they are also very patient. Big shout outs to Liam and Dave who are brilliant and then Hannah who did the final changeover of our new ... [Read More]
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they made us comfortable as soon as we arrived, Taylor was very helpful and informative,really satisfied with our purchase , when we picked our car up H was really helpful and friendly, thank you motorpoint
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Quick and helpful experience
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Patient and polite colleagues who were happy to assist me and answer any questions I had. Worked hard to get me the car sorted at the earliest opportunity
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