Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon May 18 2026
The process was simple and straightforward. The staff were helpful and efficient and the price was excellent.
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Helpful, friendly and attentive staff. Very good prices and vehicles.
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From start to finish - found the whole experience straight forward & hassle free. Representative were informative, very efficient & friendly.
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So easy to get a new car staff was great
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Great customer care. Good car!
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Very pleased we the service I received when I bought my new car
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Thanks to Milly Milne the sales process was made easier for us. She was so efficient with the paperwork, explaining everything in detail so we were able to understand. Thanks again Milly for your patience and understanding. YOU ARE 0UR STAR.
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Helpful staff and professional service
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Not pushy listened to what we had to say and wanted and met all our requirements. Everything went smoothly from start to finish the salesman we dealt with was excellent and kept in touch after the sale to make sure everything was still ok.
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Friendly helpful staff. Ease of purchase
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Third car to purchase from motorpoint, always value for money. No hard sell, sales staff polite informative and very pleasant, what more do you need when buying a car
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Great friendly staff all around the building. Lovely friendly atmosphere and no pushy salespeople. Would highly recommend to anyone wanting to purchase a good quality vehicle.
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Straight forward no hassle no pressure selling freedom to enjoy searching your own choice’s
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Excellent professional friendly service from their employees who know what they are talking about.
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Jake was really helpful at motorpoint Widnes and offered us all the options without being pushy. I have part exchanged and bought 2 cars from there now and always been really pleased. Thank you.
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Motorpoint make it a very simple process to buying a car. Find the one you're looking for online, they'll move it to a more local branch and give you a viewing appointment time. You're assigned a salesperson when you arrive (We had Jon Richards) and you are free to view and test drive the car on your own and therefore under no pressure whatsoever. We was ... [Read More]
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Easy, straightforward process, car bought and driven off with within two hours.
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I saw the car on Motorpoint online site. Went there an hour later and spoke to Ibrahim. He quickly sorted out my sitting in that car & offered a test drive. It had 1 mile on the clock and £8K off list price. Thrilled!! I could have picked it up next day but chose 2 days later. They gave me a good price on my old car to part exchange and a check list of ev... [Read More]
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Geoff was brilliant he explained everything about the car and showed me how to set everything up so I was good to go 🤩
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