Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Oct 02 2026
The sales people didn't badger you just said if you need help just ask also you could go for test drive on your own
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A very pleasant helpful agent Nothing was too much trouble.
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Very friendly and helpful staff. Buying car easy for everyone.
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I recently bought a car from Motorpoint and had an excellent overall experience. The car was moved to Glasgow from another branch (thank you Nick) and Nicole in Glasgow made the testing and buying process really smooth. The car was really well priced, and Motorpoint offered a fair price for my trade-in as well. Thank you Nicole. Financing was straightf... [Read More]
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No hard sell nice easy experience
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Great service. Staff brilliant. All questions answered. I will continue to buy from Motorpoint and recommend it.
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I didnt see what i wanted in glasgow showroom but went on line to your vast catalogue and was able to get my choice sent up to glasgow within a 3 day period for a charge and it arrived in perfect condition and iam now a proud owner of the car i wanted ,well done to all the staff.
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A fab stress free experience all helped by a fantastic salesman called Marc he went above and beyond my expectation in getting the the right finance deal for me to suit my pocket. Big shout out to Marc for your time and helpfulness, we even picked up the new car on the same day fantastic service, very pleased as always.
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Excellent customer service. All staff friendly and helpful. Really helpful in guiding through the process, changing all documentation etc. New car immaculate. Didn’t feel rushed or pressured.
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An excellent service, very friendly and efficient, making you feel comfortable and at ease at all times. A huge range of cars to choose from and all the advice and support you could need. Everything was dealt with in a very professional and polite manner, leaving me feeling i was in safe hands. A first class service.
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Really pleased with my new Tiguan, excellent service from the team at Glasgow that kept me informed from start to finish
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Quick and easy process, staff were helpful but not pushy like some car sales.
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Nice people at portsmouth Made thing easy to do And sort out everything For me regarding my car Regards K a george
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Luke the sales assistant was a pleasure to deal with nothing was too much trouble. He is a credit to you.
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This is my second car from you price is good staff is very helpful thanks
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Purchased vehicle from them at very competitive price. Pleased with vehicle, lovely car. Very easy to deal with from start to finish. Would recommend.
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Very helpful,knowledgeable
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The whole service was awesome. Great customer relations
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Submitted on: Thu Oct 01 2026
We had a very smooth experience with the company, we went to look at a car that we were interested in and decided to go ahead and purchase it, we collected the car the following weekend with no issues. Jamie who was our salesman was fantastic, many thanks indeed
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