Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Jun 11 2026
Both myself and my wife have used Motorpoint in the past and again within the last 2 weeks. I wouldn’t hesitate to recommend them to friends. The recent experience at both Peterborough and Chingford was impeccable. The members of staff I dealt with in trading in my Ford motor car were enthusiastic, competent and very helpful. Such a breath of fresh air fr... [Read More]
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Excellent service throughout process
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Your staff member, Ashton Nuttal,was excellent at guiding me through the whole process. Without his help and guidance I may not have been able to make the purchase, as I am a 60year old with very little knowledge of online services. He is a credit to your company
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Excellent service.
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Hi I was seen by a man called Guinluca. He dealt with me in a professional manner and explained to me everything I needed to know about my purchase. He took his time to get my car deal sorted on the same day and I thank him for that. Overall experience of my visit was 10 out of 10.
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Excellent service Smooth from start to finish Great helpful staff
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V good staff competent got the job done.
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Danielle and Alex took very good care of me and made sure my experience from entering the showroom to leaving was top class and they answered and dealt with all my questions and requests.
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2nd car I have bought from Motorpoint. Staff were lovely especially Paige & Pearl, there was a problem with my online account I had my email hacked over a year ago so when I put the £199 down on the car to hold it all the information had gone to my hacked email and could not get access. I did ask for this to be changed but it can't be done unfortunately,... [Read More]
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Excellent service from Megan at Motorpoint, she was always welcoming and explained everything and nothing was too much bother, excellent service from start to finish, love our new car
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Friendly efficient staff, coffees whenever you want one, relaxing atmosphere. Only drawbacks were, you couldn’t just go along to view available cars, you had to to see staff first, and no test drive offered
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Very friendly and knowledgeable staff Took time to listen and to answer our questions. Shown suitable cars and all sorted and purchased within two hours Would highly recommend Motorpoint for your next car
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Aishah was amazing in helping me find the best car at the best price! She’s also the patience of a saint. Wouldn’t have any qualms recommending to anyone & will definitely be back when I get bored 🙌🏻
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Dave was great, no pressure but efficient and helpful. I would use motorpoint Norwich again
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Welcoming, friendly, knowledgeable staff that let you decide for yourself instead of the hard push you can get elsewhere.
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They were very helpful kept you updated with your purchases, nothing was to much.
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Submitted on: Wed Jun 10 2026
Nice experience
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