Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Oct 16 2026
The customer service was excellent. From moving the car from another branch for me to view,to the helpfulness at the Maidstone branch.
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I was looked after by Arif who was professional, pleasant and dealt with any questions that I needed answering. He was very attentive.
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Brilliant customer service, staff extremely efficient and knowledgeable
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Good selection of cars..Decent trade in price..NO pressure from salesman in the yard, left to 'prowl' without being hassled! Good comms...yeah seems to have gone well so far! Hopefully car picked is reliable...hate buying a new car!
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Submitted on: Thu Oct 15 2026
Ab was very helpful and honest he was not pushy at all which i found very refreshing a great experience and a great car 😀 👍
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Great choice of cars to choose from little disappointing with my part ex price but happy with the new car
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I came in and reserved a car. The person we seen was Muhi Rohman he was very informative and patient. When I went back to see the car I seen Muhi again he arranged a test drive after which I agreed to purchase the car. I found Muhi to be pleasant and polite throughout the procedure. I then seen Millie to get the car taxed, she took her time explaining eve... [Read More]
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No sales pressure looked at cars without being bothered . In addition the sales person was very helpful .
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Friendly sales staff and no pressured hard sale tactics , admin staff very efficient with any aftercare issues
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⭐⭐⭐⭐⭐ Outstanding Experience at Motorpoint Hilsea, Portsmouth! I had a fantastic experience buying my car from Motorpoint Hilsea, Portsmouth. Everything was absolutely brilliant from start to finish, and the whole process was smooth, straightforward, and stress-free. A special mention to Josh, who was absolutely phenomenal! He was incredibly helpful, prof... [Read More]
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Very user friendly, nice people. Rashid served us and was ultra useful to deal with
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Helpful staff very knowledgeable and cars are a good quality
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Clear information, careful and well-organized staff, prompt readiness of the car purchased.
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Aishah was fantastic very pleasant and polite girl introduced herself on entry told us the process and left us to our own devices no pressure like you get in other places.
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Our experience of buying a car at motorpoint was an enjoyable and stress free.Callum the sales person was very heilpful and explained everthing very well. We would recommend motorpoint to our freinds and relatives.
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The member of staff that dealt with us made the whole experience enjoyable. Would definitely recommend Motorpoint stockton
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Everything went very quick and smoothly. We didn't have to wait too much for paperwork or checks. Josh and Sam were really good and very helpful. For me it was the best experience that I ever had when buying a car.
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Im a straight forward person who knows what I want and I got it so all good I bought my car last week saw it the nxt day I picked it up am so happy with it. Only thing I will say is the brews are horrible. The service was brilliant staff very informative about my vehicle. They didnt judge me on my attire which ive had in the past off of different companie... [Read More]
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Bought many car over the years, never had a bad experience.
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No pressure and great service 👌
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