Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Jul 21 2026
Fantastic service,no one hounds you to buy a car. they offer you useful advice then let you have a look around.
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Kareem at Castleford made my car buying experience so much easier, he was so helpful all the way through and delivered excellent service
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Great customer service, they had a ll the patience for me in chosing the car i wanted.
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Good service, car immaculate and as seen in the pics, with no waiting around on collection.
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Submitted on: Mon Jul 20 2026
Great range of cars for sale at great prices. Staff were all very helpful when needed. Pleasant stress free experience with motorpoint which I will highly recommend to others. Thankyou
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Zeynep made buying a car easy and straightforward. She made us feel relaxed and she was very helpful. She did everything for us including VC5 and car tax. Painless and very easy to do. Would recommend Motorpoint to buy your car with outstanding service.
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Staff polite Pleasant Pricing of cars Complimentary tea n coffee Thought i got decent orice for trade in Felt welcome and looked after
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Excellent help from staff
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New to Motorpoint - saw the car I wanted on line and then visited. Daniella was excellent with no pressure to buy and plenty of time to consider and test drive if needed. Traded in my old car and was happy to also deal on a few additions (dog mats!) and a year on the warranty. Excellent place and I'm not stressed, would recommend.
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The most I liked the way the staff treated me
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Great service easy transaction great value cars
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Good stuff no stress
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plain sailing all the way thanks to Matty Ainscow
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From start to finish no pressure hand over good a real improvement been dealing with Motorpoint for several years always been looked after
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Excellent service and very friendly and helpful service 👍
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Lee Frost made everything very easy
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Very efficient process with lots of communication between first enquiry call and exchanging cars (we already had a motorpoint car). Nice premises to sort details.
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Really good to deal with no pressure while still been helpful Lacie was amazing & assisted us very well thank you would recommend to anybody
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