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Motorpoint

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

A Motorpoint customer being shown her new car by a member of staff

Submitted on: Wed Jul 15 2026

Great price deal on new car & friendly staff helped with all questions Thank you to Hugh , Ral & josh for great customer service ! Really happy

Reviewed on:

(5 out of 5)

Great service. Michael crouch was professional, informative and nothing was too much trouble.

Reviewed on:

(5 out of 5)

Zeynep was absolutely fantastic from start to finish. She was friendly, knowledgeable, and made the whole process of buying my new car easy and stress-free. There was no pressure to make a decision, and she took the time to answer all of my questions and explain everything clearly. I really appreciated her patience and excellent customer service. I would ... [Read More]

Reviewed on:

(5 out of 5)

Very good service pick a car , if you find a better one before pickup date they will oblige you if they can so yes 10/10 Staff very good

Reviewed on:

(5 out of 5)

Good cars at a reasonable price and no pressure from sales dept

Reviewed on:

(5 out of 5)

The staff especially marco and their swift procedures.

Reviewed on:

(5 out of 5)

Nice friendly staff , helpful without putting any pressure to buy ,allowing you to take your time and getting a coffee in the seating area on your own while deciding made the purchase of new car a better experience,Daniella and assistant manager were very helpful , would definitely recommend motor Point to friends and family

Reviewed on:

(5 out of 5)

Submitted on: Tue Jul 14 2026

An excellent variety of cars to choose from. The Salesman are very helpful, & the process was made simple by our Salesman (Matt) from viewing/choosing to purchase & collection. Thank you Motorpoint.

Reviewed on:

(5 out of 5)

Still awaiting for service history on vehicle. Also, confirmation of model of vehicle

Reviewed on:

(4 out of 5)

Very helpful staff. No pressure. Good quality cars would recommend motorpoint to friends and family.

Reviewed on:

(4 out of 5)

Excellent service. Staff were welcoming and well informed. Helped me with every detail.

Reviewed on:

(5 out of 5)

We have recently changed our car and needed to sell our current car. We checked the usual places (Car Wow, Motorway, We Buy Any Car, etc) and Motorpoint offered the best price online. Booked our appointment, in and out within 30 minutes with being offered the price quoted online. The whole process was extremely easy and couldn't be happier. I would 100% u... [Read More]

Reviewed on:

(5 out of 5)

Submitted on: Mon Jul 13 2026

Staff was good

Reviewed on:

(5 out of 5)

Salesman was excellent very knowledgeable a d went out of his way to make sure we where happy with our purchase.

Reviewed on:

(5 out of 5)