Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Sep 15 2026
I got my car on Saturday at Motorpoint. Edinburgh and can’t thank Louis the sales person for his friendly approach and help it was so easy and no stress, I can’t praise him enough , thank you
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Submitted on: Mon Sep 14 2026
A really smooth and straightforward experience I recently bought my car from Motorpoint and so far I’m happy with it. Nik started the process with me and was really helpful. He took the time to go through everything and made sure I was comfortable with what I was doing. Zeyneb was also lovely and very personable. Both Nik and Zeyneb made me feel comfort... [Read More]
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Had a very positive experience. Taylor looked after us very well, he was polite, friendly and professional , listened to all our requirements and found us a lovely car within our price range. The car is lovely and I thoroughly enjoying driving it! It was a smooth transaction from start to finish and J would thoroughly recommend motorpoint. Will definitely... [Read More]
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Very good service and friendly
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Taylor and conor were amazing sorted everything out for us , service was exceptional and staff lovely
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Great experience from start to finish. No hard sell from the sales staff, professional & knowledgeable. Excellent communication every step of the way. Best price at Motorpoint for part exchange and unbeatable price for car purchased. All good so far - highly recommend Oldbury store.
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Great service, friendly staff and very quick process. Got a really nice car without any hassle.
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Worked out ok
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Ive recently been to Motorpoint Leeds and part ex my car with the lovely Rania in Leeds Branch and WOW what a fantastic experience this was from start to finish. No sales pressure, no jargon or anything as im new to buying cars etc and suc a pleasant, welcoming and attentive personal service from her. Shes been amazing throughout and couldnt reccomend her... [Read More]
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Exceptional customer service fo the second time, would recommend to everyone.
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Straight forward no hassle and no issues at all.. I had appt rescheduled although this wasn’t an issue at all for me. Dealt with Justin initially and the fact he called me twice to update me(goes a long long way in this day). Then dealt with Justin on collection who was pleasant, Well mannered and chatty from start to finish throughout my visit. Car was i... [Read More]
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Details were very clear about the vehicle, staff very helpful. The one thing I didn't realise is when only one key is given (I was told there was only one key) just how expensive an additional key is for a Renault Captur MK2 2024 ie around £550 -£600.
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Thisis my fourth purchase from motorpoint and the service is as good ss ever
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The car I bought from Motorpoint was very good value for money. It is the car I wanted and the spec meets my needs. The car is in excellent condition. I also got a px on my old car that exceeded my expectations. The process from start to finish ran smoothly meaning I could drive away that day with my vehicle. Only issue was that leading up to my visit I ... [Read More]
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Very helpful
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It was a great experience and our Advisor Charlie was very helpful and answered all our questions. Would give 10/10 in our experience and would recommend. This my third car from Motorloint and would recommend them.
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I had a very good experience with the whole team especially Zain, who was helpful and took time finding me the car I needed.
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