Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Aug 01 2026
excellent service throughout the purchase on both staff and price
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Bought a car from Zeynep here. She was great and very friendly, will come back here again if we want to buy another!
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First class service
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Good job to Michaels in derby and zeynad. Keep it up
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Cannot fault anything the staff did. Would not have any hesitation in recommending them.
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Chris Kettle guided me through the whole process of buying the vehicle from start to the purchase of the vehicle excellent service
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I had seen the car I wanted online prior to visiting the store. After visiting the store to view in person, I had a few small needs to sway my decision to purchase, these were met. Jack R was great, no annoying sales patter, more about the customer experience. My experience was quick, efficient and I picked up my car in 3 days.
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Overall a good experience and Millie who looked after us when we picked the car up was very helpful
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We have had great communication with Justin Reid,mitch & Hugh at motorpoint glasgow. Very friendly&helpful we have now purchased 8 cars over the years and will definitely use and recommend this branch again Thank you May&Thomas Murdoch.
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Visited the Swansea Branch, great choice of cars.and we were looked after by a very professional Sales Person (Ryan Sullivan) who guided us through the process, will definitely buy another vehicle from them and would recommend to friends and family.
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Great service. All staff that I interacted with were helpful and informative. Thank you
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This process was a quite high anxiety event for me ,Kacia made the day special she instantly put me at ease helped me with the technical parts off the sales process was very kind and patient with me as an older person tech is not natural to me ,in fact the whole team everyone was kind and helpful very nice place to do business I will be back although not ... [Read More]
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Very helpful thou out the buying process,at both oldbury store where I started the buying process and derby store where I bought my Nissan .after service has been excellent as well
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The salesman alex was really helpful and proffesional
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Call in and ask for Joe he will sort u out no prob
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Submitted on: Fri Jul 31 2026
Excellent service.
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We were looked after really well we had trainee Joe from Coventry he was so informative and friendly we were so impressed
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After we had to wait some time to be seen too , everything was fine. All our questions were answered ; everything was put right and we drove off in our new car very satisfied. Very friendly staff made our visit a pleasure.
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Enjoyed the friendly atmosphere in the sales room. The staff all smile and offer to help 😀 They don't hasstle but offer help aappropriately to customer needs7
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Great experience! Staff were amazing (Aaron, our salesman was brilliant, so friendly and helpful) and a vast selection of cars at competitive prices. They had the exact spec car we wanted, and £500 cheaper than we could find anywhere else in the country! Highly recommended .
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