Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Jul 18 2025
just purchased a car from Burnley Motorpoint. Rashad looked after us was fantastic . Slotted time to test drive the car good. Very quick slick service. Definitely recommend Burnley.
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FANTASTIC PEOPLE IF YOUR LOOKING FOR A CAR THESE PEOPLE ARE FANTASTIC TO DEAL WITH WAS DRIVING MY NEW CAR FROM THE SHOWROOM WITH IN 1 HOUR FRIENDLY STAFF WILL NEVER GO ANYWHERE ELSE.. THANKS ALAN
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Having bought my previous car from you And being very satisfied it was obvious that I come back to you for a replacement, even though this involved a 500 mile round trip. Excellent service, decent part exchange deal. Would like you to open a branch in south west Cornwall.
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We bought an eight month old car from Motorpoint, Newport and their service, along with support from email and phone contact through the process was exemplary. I had a bit of a panic when my independent HPI check threw up a finance flag. It turns out the whole stock is covered with a finance arrangement with either Lombard or Black Horse to avoid tying up... [Read More]
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Arrived at 10:15 , drove away at 11:20 in new car , Martin was a please to deal with and got a better PX than WBAC ! Picked up a 2024 plate explorer with 4k on the clock for 19k less than new price and cars only 6 months old , Very happy with my purchase .
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great service from Rash
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Dan when above and beyond for us .amazing experience buying are car from you. thank you so much
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The team at Motorpoint were very helpful and provided an informed and efficient service.
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Ross was very friendly and helpful
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Just bought my 3rd car from the Peterborough store, everything was straight forward with a friendly professional sales person.
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The ease of being able to look round the vehicles without being pushed by the staff. Being able to ask for assistance when needed. Very friendly and helpful staff made the whole process easy.
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Shah at the Chingford branch was brilliant when dealing with the car purchase. Friendly, helpful, polite and just very nice to deal with. Made the experience great.
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Great selection of cars at good prices. No pressure from sales staff When viewing offered to give us drinks - nice touch. The salesperson dealing with the paperwork etc was very very helpful and knew her job very well - a credit to Motorpoint.
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Darcy was very friendly and helpful. He found our perfect car
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Friendly knowledgeable staff. Great service and well priced quality cars
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Submitted on: Thu Jul 17 2025
Matt was absolutely wonderful he was courteous..knowledgeable and extremely professional and dealt with all my questions perfectly..
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The experience was straightforward. I saw the car on the website and decided to visit the store. The receptionist greeted me and passed me onto Michael, who was fantastic throughout the process. He showed me to the vehicle and left me explore. While walking back to Michael I had a look at 3 other vehicles which I had in mind but were out of my price range... [Read More]
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