Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Jul 02 2026
so many cars to choose from, paid a deposit, arranged to collect, everything went smoothly. all staff were very friendly and professional. every car in the car park were sparkling clean.
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Greeted at the door by the sales reps and left to browse the stock in peace. No credit checks to take the cars out for a test drive. Good customer service. Sales reps really know their stuff.
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Usually a 5 star service, not this time however. This is the 4th car we have bought from Motorpoint in the last 2 years. As I said , usually 5 star service It has to be said though that the salesperson who dealt with us was amazing, very helpful and had plenty of time to go through everything and explain any queries we had etc, couldn’t fault her (Kat... [Read More]
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Plain and simple car selling - really pleased with our purchase and the aftercare has been excellent. Would definitely recommend.
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Excellent service
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I had a great experience. I have nothing bad to say.
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Nik and Zeynep were very professional, experienced and knowledgeable from the second I walked into the shop. Put me at ease instantly.
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Right from the start, when speaking to the online sales team, to then going into the branch. I was given the contact name of my salesperson. Who was Vinnie. He was very helpful and polite. Talked me through each step of the transaction, clearly and throughly. No hard sell. Car I went to see was not suitable, therefore I requested another to be transported... [Read More]
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Really good customer service from reece
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1st class to deal with very professional and have the best cars to by very quick and easy to do better than the rest
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I came in unsure which car I wanted as my new one. Motorpoint had a wide selection, it helped me choose. I was looked after really well by Ryan from start to finish during my purchase, drove away very happy.
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Great fast service Keanan made everything easy for us and sorted out the best deal
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Submitted on: Wed Jul 01 2026
Found staff very helpful and most important not pushy like a lot of garages, so full marks for that,also car reasonable priced. The only fault l found was when l got home there was no sealent in the tyre motor bag, but again motorpoint sorted that, but overall very pleased.
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I recently bought a Renault Clio from Motorpoint and had a really positive experience. The whole process was straightforward, and the staff were friendly, helpful, and professional from start to finish. They explained everything clearly without putting me under any pressure, and the car was presented exactly as described. I’m very happy with my Renault C... [Read More]
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Made to feel welcome and never rushed. Kate is exceptional. Provided every detail and answered all our questions, ensuring we were making the right decisions. A huge thank you again to Kate
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No pressure from sales personnel. Just efficient pleasant service
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A very friendly and professional service. Answered all our qy, organised the paperwork. The car was immaculate. Zaynap iwas a pleasure to deal with. Satisfied customer.
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From start to finish Sanjay explained everything to us and th whole experience was so straight forward
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