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Motorpoint

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

A Motorpoint customer being shown her new car by a member of staff

Submitted on: Mon Jul 13 2026

I recently bought my new car from Motorpoint, and I wanted to say a huge thank you to everyone who helped make the whole experience so straightforward. A special mention has to go to Lewis Powell from the online sales team. From start to finish, Lewis went above and beyond to make sure everything was taken care of. He was always friendly, professional, q... [Read More]

Reviewed on:

(5 out of 5)

Staff was good

Reviewed on:

(5 out of 5)

Salesman was excellent very knowledgeable a d went out of his way to make sure we where happy with our purchase.

Reviewed on:

(5 out of 5)

Helpul service Not pushy went out of their way to find me a suitable vehicle.

Reviewed on:

(5 out of 5)

Very helpful, I needed to change my manual car to an automatic quite urgently and they sorted me out quickly The sales man Ashton was very good

Reviewed on:

(5 out of 5)

Dealt with a young man called Archie who was very helpful. When payment method failed he tried other avenues till we obtained success. I am happy with the vehicle so far so a successful experience to date.

Reviewed on:

(5 out of 5)

Thank you to Charlie Newton for helping me chose a car, arranging for the car to be transported from Glasgow and completing all the necessary documentation for me on collection. Very pleased with the customer service from all the staff at Stockton- on Tees. Cars immaculately displayed and able to look round without being pestered by sales persons.

Reviewed on:

(5 out of 5)

Good quality car with very easy transaction with no rush or pressure with a lovely cup of tea

Reviewed on:

(5 out of 5)

Staff efficient and made sure kept fully up to date.

Reviewed on:

(5 out of 5)

Kaylum Sharp was brilliant. I knew that I wanted a SUV, without a wet belt and really wanted a hand brake.... Kaylum helped me to narrow my search down and ended up with a car that ticked all the boxes.

Reviewed on:

(5 out of 5)

Had a great experience with Chris at Motorpoint Newport and left the same day with a fantastic new car :)

Reviewed on:

(5 out of 5)

Everything went smoothly, staff were friendly and helpful, couldn't have been better

Reviewed on:

(5 out of 5)

Friendly staff. Easy viewing and collection was all straight forward. After sales service has been excellent to.

Reviewed on:

(5 out of 5)

Very helpful from start to finish, central sales team were great, staff at the branch also great and very helpful

Reviewed on:

(5 out of 5)

Great service, David salesman, very good

Reviewed on:

(5 out of 5)