Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Oct 27 2026
all the staff went above and beyond from buying the car to anything that went wrong with it.one off the best companies ive ever bought from
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Great service shorts out anything that's wrong fast this is my 3rd car from them and all ways perfect you cant go wrong buying from the best
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Apart from the mix up on collection day the overall experience was very good.
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Really nice and very helpfull
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From start to finish buying my car the salesman made it so easy thank you will recommend to others,👍 A special thank you to salesman Darcy Barton who was so helpful and professional.
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You had the right car for me. The customer service was ‘unpressurised’ and your salesman, Umar Tahir, was great.
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The overall purchase from start to finish was great, the only thing that stopped a 5 🌟review was that I missed my cut off time of 5pm to get the car insured so had to take out a 24hr temporary policy. Would highly recommend Motorpoint.
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Everything was straightforward. Staff friendly.
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The Staff at motorpoint Widnes are very helpful and friendly. And more than happy to help you with anything you need. I have bought my last three car's from motorpoint Widnes.
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The staff were friendly and efficient especially Tina and Ellie The process was smooth We would recommend
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Great customer service and nice easy process. Only thing I would say is one of the tyres had a nail in it so we had to get that sorted within the first couple of days - thought the car should’ve been fully checked over for issues like that and rectified before letting it go.
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Great service, no pressure. Easy to deal with. Highly recommend
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Excellent, no salesman pressure.
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Great experience, good staff who are knowledgeable and most importantly listen to what I wanted. Thankyou
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Staff very friendly and helpful. Cars are ready to go plus showroom is very clean. 100% i will be returning. Plus they love my dog lol. So thanks to all the staff 10 out of 10 again. Keep up the good work. 😀
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Sales person was great. Good selection of cars. Relaxing area to have a free coffee and a think.
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Excellent service would definitely use motorpoint again friendly salesman don't hassle you and a great selection of cars I ordered car on Wednesday and picked up on Friday I would like to thank everyone at motorpoint Stockton for a pleasant and hassle free sale five stars service *****
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Submitted on: Mon Oct 26 2026
Thank you to Khalid at Motorpoint Oldbury for a great customer service. He spent a lot of time finding the right car for me, was very approachable, helpful & knowledgeable.
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I got my Audi from Motorpoint in Chingford and Raj was the salesman that helped me through the whole process. He was absolutely fantastic!!. He was extremely knowledgeable, kind, helpful and went over and beyond to make sure I got the best deal. His customer service was 11 out of 10!!. Overall my whole experience with Motorpoint was fantastic and I have... [Read More]
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