Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Sep 21 2026
Easy and relatively painless way to replace my car, the staff were really helpful and considerate
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It was a very straightforward transaction, firstly taken to the car and left alone to look around sit in and get a feel for it. After that went with the salesman and completed the test drive paperwork. I then took the car out for a test drive returned all good completed the paperwork paid and eventually left with the car. No pressure, very helpful and no... [Read More]
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Salesman was very helpful, from the moment I went in, to collecting my car. So far car is all good, but also feel any issues would be solved no problem.
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We had an incredible experience at Motorpoint. We were looked after by Dawid who was super professional, helpful, knowledgeable and kind. The whole team and staff were helpful, genuine and professional. We had a bad experience at the audi dealership so went here after researching. They were not pushy and had a genuine care to find us the right car for our... [Read More]
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So easy and trouble free with lots of help and questions answered
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From point of sale with Alex to after sales where Chloe dealt with an issue with speed and efficiency 10/10 .
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Everything was nice and easy
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staff were great nothing to much trouble,all questions answered,just a pleasant experiance
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Recently sold my car with Motorpoint, the customer service I received from Mark was fantastic. I had a small issue with missing documentation and Mark ensured to check in to ask if it was sorted and really went out of his way to keep me updated. Thank you for making the process so smooth!
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Chloe brown was marvellous I felt absolutely no pressure to buy, and I did buy , she was so helpful, an all round very nice person …. Hope you pay her well
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Everyone we came into contact with were friendly, helpful and knowledgeable and made sure we were completely happy before we left in our new car. Would happily recommend to anyone
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Really quick and easy purchasing of car. My customer service rep Josh went above and beyond and was really friendly, calm and listened to what I wanted which is more than main dealerships. I located the car I wanted and started the process. Josh kept me up to date and most the process I could do online. I went in to do the finance parts and check costs et... [Read More]
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Very easy to purchase the car
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Purchase went smoothly despite having to deal with three different salesmen before deal was completed.
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Submitted on: Sun Sep 20 2026
Good service and prices great
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The staff,particularly Ashton Nuttall were very pleasant and helpful .The new car was well prepared.
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We found the car we liked and Raj and Zeynep were very helpful, making the whole process very smooth. It was a very positive experience overall.
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The. Attentiveness of. Salesman Mark Williams. Nothing was too much trouble for him, would recommend him to anyone looking to purchase a car from motorpoint.
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Helpful efficient & Friendly Staff
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