Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Jun 01 2026
Great experience. Hawdung at the Coventry branch was friendly and let us take our time viewing the vehicle and wasn’t pushy. Would definitely recommend, customer service was 100%
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I recently purchased a car from Motorpoint and I couldn't be happier with the experience from start to finish. First and foremost, I phoned to enquire about the car I now own and spoke with Faheem. He was an absolute pleasure to deal with. He provided me with all the information I needed, answered my questions clearly, and kept me informed throughout the... [Read More]
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From start to finish a great and easy process. Our family have bought 3 cars from them in the last 6 months. I wouldn't use anyone else.
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Good service, staff helpful and polite. The car we purchased in 1915 was also from Motorpoint.
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Submitted on: Sun May 31 2026
As usual, the staff at Motorpoint Peterborough were very helpful and knowledgeable during my visit, all questions answered and explanations given. Overall a very pleasing visit, and we came away satisfied with the vehicle we purchased.
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Salesperson very helpful
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Great choice of cars, staff knowledgeable, approachable and attentive without being overbearing. I don't usually enjoy buying cars but the process was made easy. Excellent service!
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really good experience made to be comfortable in looking for a car and staff very friendly and helpful
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The whole experience was really pleasant. The salesman Joe in motorpoint swansea made buying our new car very easy and explained everything really well. He was kind and patient throughout.
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Excellent choice of cars staff friendly and very helpful customer service helpful back shelf missing but ordered and delivered it quickly. Thanks very much
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I had a great experience for the 3rd time purchasing a car from you. There’s just one thing wrong the beading around the drivers seat window is loose & air conditioning not great Thanks once again .
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Support and info all the way though , Car was perfect. Joel guided me through the process with patience and understanding.
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Very large selection of cars very professional salesmen no force selling excellent service reasonable car prices no hassle problems
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Just a pure seamless process
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Wonderful service from the lovely Daniella. Helped me find the car of my dreams. Really friendly staff throughout. Cannot fault my experience at all. From start to finish, it was simply superb 👌 🌟 🌟🌟🌟🌟
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Issy was very knowledgeable and made the whole process seamless. He assisted with all aspects down to the road tax. Excellent service and after care.
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No hassle easy
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Great experience from beginning to end. Thanks Connor great job!
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Customer service was top notch. Sion is a very good man, he made all the process very easy and simple, Sion went extra mile to make sure I was happy eventually as I was very stressed. Am so glad I came to Motorpoint after checking at other outlets. Thank you to all the staff members, very amazing people 😀
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