Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Nov 09 2025
Our salesman Abs was outstanding. He gave us a first class experience to ensure that we had a very easy process when changing our car.
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Dan was great
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Great choice of cars, Noah Stanton was the sales rep we felt with & was very helpful, polite, knowledgeable & left us to check out the cars we were interested in without making us feel pressured. Easy negotiations & did the deal on the day drove away with a new car. The only reason I didn’t give a 5 star was the confusion we had with the warranty which wa... [Read More]
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Staff extremely helpful when required but not pushy. We told them what we were interested in, chose a car online and given the keys to go and have a look. Also excellent trade in price.
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From walking through the door I was made to feel comfortable,friendly atmosphere easy process when going through the agreement and the staff were very knowledgeable about the electric vehicles I was purchasing explained the importance of the components in depth
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We had great customer service, there was no pressure to buy. We were asked if we needed help, given the keys to cars we wanted to look at and went for a test drive. Everything was explained clearly and we were given options for extras.
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Submitted on: Sat Nov 08 2025
Plenty of choice. Very efficient service. I had to change my appointment several times and staff were very cooperative about this.
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I was helped in buying my new car by Megan Standing. When I went in I was in a jam with my old car and needed to change it. Megan was so helpful and understanding of my situation. Nothing was to much trouble for her. She made the whole experience so much easier than I thought it would be and was able to help me when other garages would not. I cannot thank... [Read More]
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The experience at Motorpoint when I picked up my car a few weeks ago couldn't have been a more streamlined and efficient process. I worked with Jack and Georgia, and they were super pleasant and professional, taking me through all the rigamarole with ease and making it as simple on my part as possible. Prices were also pretty good, couldn't really see a b... [Read More]
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Seamless and extremely friendly, very professional and very customer responsive. All questions answered without issue, the car is awesome.
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Good sales person. Not pushy. Very helpful.
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Great service especially from George at the Widnes branch.
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Brilliant customer service
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Salesman was patient, polite and very helpful.
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The salesman guided us through our options and the terms and conditions. We beleive we purchased a very good car at a fair price and were more than happy with the trade in.
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Your Sales Executive, Manmoon Ahmed, was most professional with a friendly manner, he certainly knows his craft. He was encouraging, without pressuring me, and this attitude gave me the confidence to complete the sale. I have already recommended him to my colleagues.
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It was a very good service from Motorpint Staff are amazing . Very helpful and keen to care about the customers.
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It was so easy and quick the staff was great and the part exchange was fantastic.
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