Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Jul 30 2026
Service was great very honest, and fair.
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From start to finish Niall was amazing. He was patient, understanding and not pushy in any way. He for me the exact car I was after and I’m delighted with it. I would recommend Motorpoint and particularly Niall to anyone looking to buy their next car.
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Just sold my car to Motorpoint and the whole process was quick and easy and I received the price agreed online. Can't fault them. Plus, the coffee was excellent whilst they checked the car.
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Rachel from motorpoint Peterborough was helpful in every way would recommend to anyone to purchase one from them
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Easy process Joe was really friendly and helpful and ensured all my specifications for the car I wanted were met. Always available via e mail with quick replies for any questions I had. Absolutely love my new car
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Everyone I dealt with were very helpful, friendly and efficient especially Aisling.
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Great customer service from Corey made myself and my family feel at ease
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The staff at Ipswich branch were very friendly and helpful from the moment I went into the showroom. Unfortunately, the car I went to view had been sold that day. However there was another similar to the one I wanted that had just arrived but was sadly due to go to another store. Harrison went above and beyond to secure the vehicle to stay in Ipswich and ... [Read More]
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The whole process from the initial advertising of vehicles on the website through dealing with a sales representative to select a vehicle and finally visiting the showrooms in Peterborough to inspect,test drive and purchase the favoured car was very smooth
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Always great service from Castleford, we don't go anywhere else for our cars now. A big thank you to Matthew who was very helpful throughout the process.
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I had a good experience with motorpoint overall, I was looking for a specific vehicle but most dealerships only had one location so they was all too far for me to reach, motorpoint has multiple dealerships around the UK so I was able to have the vehicle I was interested in moved to a closer location to me which was great but it did cost £200 to have it mo... [Read More]
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This was the best thing I’ve ever done motor point was the best experience ever very friendly staff and very knowledgeable Ben Hudson amazing salesman talked us through everything and set aside time for us to think about our purchase would definitely recommend them to any one
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Really friendly team, excellent service and absolutely love my new car.
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An excellent service from start to finish. Ryan was great, really friendly and helpful. Would definitely recommend.
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Smooth simple transaction
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great service, good range of vehicles to pick from and a great deal.Michal was really helpful
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Edwin did a great job in assisting me buy mine and his help with buying my daughter's cars. Helpful and good to deal with.
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We’ve bought the last six cars with Motorpoint and all have been good experience……this one was no exception! We weren’t actually going to buy a car when we came in, we were just browsing, but Kieran was so good after we spotted a car we were going to think about, that we bought it in the spot! Kieran was excellent in all manners, and very knowledgable……a... [Read More]
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