Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Jul 11 2026
Good selection of cars, easy viewing and great service by Jacky followed by a surprisingly simple buying process.
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Amanda was very professional and informative and made the purchase of the car very easy, have already recommended to friends and family.
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The purchase of my car was made easy in every way from purchase To handover The staff were so helpful in every way possible
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Buying my car was easy and it was all thanks to a young lad who was training called Elliott. He was very helpful and understanding. Very pleasant young man
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Submitted on: Fri Jul 10 2026
Very good service and experience when purchasing a new vehicle today. Our Sales Executive, Zeynep Salman, was patient, thorough and explained everything clearly throughout the process.
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MotorPoint is doing everything really well. I could'nt fault any thing. It was a pleasure to purchase my next car from you.
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Motorpoint Newport, south wales were fantastic. Bought a car off them 18 months ago and decided I was going to start browsing at electric. They found me an Audi Q4 E tron across the other side of the country. Offered me a test drive of a different colour one they had in stock which I declined as the wife has had a couple of electric cars before so just s... [Read More]
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Harrison George was great from beginning to end of the process. He took time to explain everything, secured me finance, found a brilliant car for me, always replied to emails, remained calm and helpful and made the whole thing very easy. 5⭐️ salesperson.
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Its been great experience. I bought my car two weeks ago and Jake was very helpful and very professional dealing with many aspects of my car sale. Thank you 🎈♥️🚗
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Just lovely people there osmen is a top guy and zanam as well thanks again for all your help and support 6 stars
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We had a good customer service experience with Micheal who was our sales executive for the purchase.
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I was never keen to try a car supermarket but my father wanted to buy a car from motor point two years ago. I was so impressed with the whole experience and the deal that he had that I knew I would do the same when my turn came. in fact we have told several friends about how good the deals and experience was. A few of those friends took a look and purchas... [Read More]
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Friendly sales exec, knowledgeable and accommodating
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Pleased with my new car and the trade in experience. Helpful sales guy took me for a test drive and answered my questions. A quick and straightforward process. There was some service paperwork not with the car, that motorpoint couldn't supply, but I was able to get copies of this from the original main dealer.
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Excellent customer service and easy transition from selling to purchasing my new car
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