Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Sep 23 2026
I was very anxious for my appointment and Izzie and the lady on reception and were very understanding. The process of selling my car to them was simple provided you have all the correct documents which I did. They offered me a fair price which i accepted. Izzie was fantastic and very informative. I accidentally left my dashcam in the car and Izzie allowed... [Read More]
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Great service, warm and friendly staff, great car price. We’ve used you before and will recommend using you again.
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Great service, helpful and friendly.
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Relaxed pleasurable experience it’s a long time since l felt like this when buying a car thankyou to Amjal and Caitlin.
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Good staff, helpful to my kind of choices in cars and related issues. Cannot speak more highly of the advisor( Megan Parker)who brought me through the process. Result everyone happy and I need to pop over to finish private plates and car paperwork awaiting from DVLC .
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All very easy. Josh was excellent. A credit to your business.
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Kate and Lee were first class
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Great helpful friendly staff and good choice of vehicles.
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I spoken to Danny over the phone and purchased the car what a lovely man keeps me informed all the time went through everything with me x thank u Danny x
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Submitted on: Tue Sep 22 2026
Great staff all went smoothly Helena was very helpful and made everything easy for me
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Ibrahim was fantastic and really made my purchase smooth and easy! Very knowledgable and friendly. Highly recommend :)
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The young sales man
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Owain was superb through the whole process, I would recommend anyone to buy from Motorpoint! The whole experience was spot on! Mind you I’m being a little biased as Owain is my son 👍
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The staff were excellent but there was a fault with the car that should have been discovered well in advance of the pre-arranged collection day but was only identified the day prior. Thankfully this did not prevent collection occurring but does mean that it will have to be rectified in my time and under warranty. This somewhat soured the experience only m... [Read More]
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After some searching bought the car specified. Good sales, handover and after sales.
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It was nice to look at cars without a salesman following you around. They keep a distancd but are there for questions. I ordered a car to be brought to the site which cost £199 which i though was steep.
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Everything was very straightforward. The staff were friendly and helpful. They made buying a new car a pleasant experience.
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All staff were good to deal with. Although now happy with the vehicle it was presented on the day of collection in a very sub standard state of cleanliness mainly inside. We have had to have the car fully cleaned and valeted at our expense plus there was only one key with a battery in, we had to have a new one fitted. This is our fourth purchase from Moto... [Read More]
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