Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Jun 20 2026
Ty was extremely helpful and very polite. He went through everything thoroughly and answered any questions or queries I had. He kept in touch the whole time from going to see the car to the day of collection. Would definitely recommend Ty to others and the whole experience was seamless.
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Amazing service from Caden, I must say it’s the first time i used this company to sell my car and what great service i received from the start at reception to the finish excellent customer service all staff members are very helpful and friendly these guys go above and beyond for their customer thank you so much ☺️
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What can i say, i've bought more cars from motorpoint than i can remember over the last ten years. My family have been recomended and bought 1 or 2 themselves. My most recent pcp exchange was in Sept 25 when i purchased an MG HS nearly new which i am very pleased with. The reason for the repeated visits have been the the friendly sales staff who remembe... [Read More]
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I recently purchased a car from here at Motorpoint Chingford, and the experience was fantastic from start to finish. I was assisted by Zeynep Salman, she was friendly, knowledgeable, and handled the part exchange smoothly. The customer service was excellent. Communication was clear and timely, the test drive and paperwork were handled smoothly, and she c... [Read More]
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Went to Motorpoint Castleford to view a Mazda cx5. The car was beautiful but my wife and I could not fit in it. We tried several other cars but came away without buying. The salesman was fantastically helpful even though we did not end up buying. To end an unsuccessful day I lost my wallet!
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Second time we have bought a car from motorpoint, service was excellent in birtley, Amanda was helpful, friendly, informative and it was a pleasure to do business with her
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Excellent service from Zac. From start to end. Very friendly and efficient. No pressure felt.
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I had a fantastic experience with Motorpoint, from Sean in the Old bury branch to Jade who was first class in in the Glasgow branch
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I had a very good experience with Isobel she looked after me and made the purchase of the new car easy and straight forward from Motorpoint at Maidstone
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If you looking to buy a car on finance I would highly recommend , I was met by Kate Smith on arrival. What a lovely lass , very knowledgeable so friendly and really put me at ease ,Kate was able to show me cars in my prixe range , sorted my finance at not at any stage did I feel uncomfortable,even took me out for a test drive there wasn't anything that wa... [Read More]
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Excellent service
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The company as a whole is good, this is my second car that I bought from you, the salespeople also do their job well, I hope I will drive this car for a while, thank you
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Great experience from start to finish , really didn expect to ho home with a new car on the same day i was looking for one . David Walls was the sales the person excellent service from him he is a credit to your company
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The car i brought was great . And i was pleased with price of my part exchange . Staff were very helpful in all matters.
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Brilliant atmosphere no pressure. I told Salesperson what i wanted and sttraight away found one. Throught out the sale explained everything i needed to do. Had a slight problem with car customer care sorted it.
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Visited Both Birmingham and Derby sites car was purchased from Birmingham salesman very helpful not rushed into purchasing Cause I lived in Burton they transported the car to Derby When collected was assisted by saleman who showed me round vehicle Showed me where everything was on the vehicle Went through paper work with ease Even the Manager introdu... [Read More]
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Submitted on: Fri Jun 19 2026
I liked my experience with motor point they were very friendly and helpful tended all requirements will defo youse them again
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