Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Sep 24 2026
The Quickness and efficiency
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Excellent used cars in wonderful condition and salesman very good!
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Great service from the moment I looked at the car online then the correspondence and day of collection. I did a trade in too and everything went great. Never used before but will do so again and thoroughly recommend.
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Staff were great, understood what I was after and responded professionally, in a very friendly manner. Disappointed that I had to negotiate to include 'luxury' car mats and it took 3 weeks and a couple of phone calls for them to arrive.
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Good at explaining exactly what it is Good and honest service thankyou
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I’m only giving it four stars because the car was advertised as having rear sensors.This would have been a fitted extra. I rang up to ask questions about the vehicle as I live 156 miles away and wanted to make sure it was going to be worth the trip. Twice I was told it had rear sensors. I also asked if it ever had been or if there was any damage on the c... [Read More]
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I was looked after very well by the staff .the car was presented clean and surprisingly a full petrol tank .i will def be back when i need another car ,,and the car was very well priced ,plus a decent part exchange price
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Excellent service from first phone call through to the test run and sale. Great price given for our trade in. Low mileage on the new car and excellent condition and good price. Good explanation on all extras and warranty available. Thank you Lucy for making it a smooth , friendly and efficient experience.
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The process was quick and easy, Jamie was great, there was no pressure at all in taking out extra warranties etc, and the fact that we drove home in our new car on the same day was amazing, and it was a Sunday!!! Cannot rate them high enough.
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Excellent car at a very competitive price, sales team were exceptional, Highly recommended motorpoint, and will definitely buy my next car from them
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Great selection of vehicles, Matt & team was great to deal with though out. Well done 👍
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Submitted on: Wed Sep 23 2026
Salesman was focused, listened, found out what I wanted. He found it, got the price well inside my budget. They arranged for the car I wanted to be shipped 300 miles without the guarantee of a sale within 2 days. Awesome .
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Great service and very helpful. Listened to my requirements and found me my perfect car. Everything went very smoothly. Great friendly service.
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Chloe at Chingford was very efficient and understanding
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Knowledgeable sale rep
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I recently bought a new SEAT Arona from Motorpoint Swansea and once again had the pleasure of dealing with Joe Helliwell. Joe also looked after me when I bought my Mazda, so I was more than happy to go back to him when I was looking for my next car. From start to finish, Joe was friendly, helpful and professional. He made the whole process really easy an... [Read More]
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I was very anxious for my appointment and Izzie and the lady on reception and were very understanding. The process of selling my car to them was simple provided you have all the correct documents which I did. They offered me a fair price which i accepted. Izzie was fantastic and very informative. I accidentally left my dashcam in the car and Izzie allowed... [Read More]
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