Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Mar 19 2026
Great company to buy a car from and even better when you have a part exchange. They do all the necessary paperwork that needs done online and even sort your tax too.I would definitely recommend Motorpoint very professional and helpful 👍
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Motor point offered me the best price for my car, more than the part exchange offer I got for my new car. They are very professional and very thorough so sellers beware! If your car has any in-perfections that you have not declared, they will find them and your quote will be reduced accordingly. I have no issue with this at all, it's exactly as it should ... [Read More]
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From seing online to buying the car was so easy, offered all extras that would enhance my cars appearance , one of which I took up.
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Easy to buy a car
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Excellent Service and supportive Especially Sophie helping way beyond Always responding to problems with the manufacturer And contacting me with updates
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The staff were very friendly and the coffee machine was very welcome after a long drive. We were assisted through our purchase very well making the whole process very easy. All in all it was a very pleasant experience.
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Staff were fantastic very patient overall a great and easy transaction
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Selection and prices are great and the process was seamless and easy until collection Had that been my first contact I would have left and purchased elsewhere
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Easy way all good
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Excellent service and wide range of quality used cars. This is our 3rd car from Motorpoint. Adam went out of his way to be helpful. No pushy sales, able to view any car. Easy to arrange test drive on the day. Thank you.
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Excellent professional customer service Straightforward buying process Wyde selection.
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Great! Very easy process from start to finish.
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Submitted on: Wed Mar 18 2026
From start to finish the girls who helped us were fantastic,they made the process so easy for us
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Great service from Charlie from start to finish Only issue was the front storage section under the bonnet was full of send and had clearly not been touched when the vehicle was cleaned.
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Great range of cars which are competitively priced , but give by far the best trade in prices. Salespeople were actually non pushy andlet you browse all the cars you want in peace , and will sort keys out for you to inspect cars you like further. We dealt with a couple of different salespeople who were excellent , firstly Robert initial purchase and Cou... [Read More]
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Very friendly staff and the car I purchased was very competitively priced.
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Had a great experience buying my first car with Steve. His customer service was amazing and he made it really easy to understand everything and get everything sorted.
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