Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Sep 12 2026
We had a great service from the team a special mention to Ellie Muncaster who after a trying morning due to the previous company we bought the car we were part exchanging were unwilling to send one of our services. Ellie took it upon herself to sort out the situation of which we were very grateful for. Thank you
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Friendly and very helpful staff made the purchase easy.
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The team as a whole are really lovely & do everything they can to help. Osman and Zeynep specifically gave excellent customer service. Nothing was too much trouble & they were really patient. Excellent value & great offer for part exchange.
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Excelent service from start to picking up car exelent service off daniel and abbi would use motor point!again
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Helpful knowledgeable staff and no high pressure sales I completed a part exchange and the process was quick, straightforward and seamless
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An easy purchasing experience from start to finish. Good communication throughout. The vehicle was handed over by Joe at the Coventry branch, he was friendly, helpful, and a pleasure to deal with. Highly recommended.
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Just like to thank all staff at Stockton Motorpoint went above and beyond to make my car buying so easy and stress free excellent service
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The whole experience was very easy from start to finish. Lewis was extremely helpful and professional in his dealings with our purchase, and I have no hesitation in recommending Motorpoint.
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Everything is made so easy for you from choosing the right car to when you drive it away. Very helpful & friendly staff which is why I have got my last 6 cars from them & never had any problems.
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Efficient and friendly staff
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Excellent service , communication was great from Arif the executive who dealt with me … easy process would highly recommend
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Great cars, great prices and excellent service (car no 8 from Motorpoint) every car as been great👍
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A good place to do business, no pressure to buy would definitely recommend
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The service was good and everyone was friendly and helpful. We had a snag with the payment system but that was rectified quickly
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Very efficient customer service
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We found the whole experience comfortable no hard sell friendly staff and great coffee!! Thank you Savannah!
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The sales person Dougie Dickson was a delight to deal with being not pushy and spent time dealing with the paperwork and explaining the process. Easy process to buy and sell through Motorpoint with no pressure on the customer. Good prices for trade in and buying.
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Submitted on: Fri Sep 11 2026
Welcoming, friendly and helpful staff who were on hand if needed. Sales staff were great and not constantly chasing for a sale.
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A great experience with a very reliable and helpful team.
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Very pleasant young salsas person let you get keys to look round without bothering you could look at any amount of cars.
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