Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Mar 04 2026
Would really recommend motorpoint for your new car great sales staff and friendly also cars at reasonable prices no bulls**t from sales staff either.
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Dan was brilliant, really helpful and found my perfect car!
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Great service, brilliant deal on the car I wanted , couldn't have been more helpful.👍👍
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This is my second review of Motorpoint and an update on the first one from 19th February. Once again I cannot fault the service I have received from this branch.I bought my SUV from here on the 15th February and as I said in my first review "I am delighted with my purchase". On the 24th of February I was sure I could hear a rubbing from the brakes on my c... [Read More]
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As soon as my husband and I walked into the office, we felt very welcome. We were seen almost straight away by a friendly man named Daniel. He explained how everything works and asked what kind of car we were looking to buy. We weren’t sure what to choose, as my previous car had been written off the week before after someone crashed into it. Daniel gave ... [Read More]
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I have purchased from Motorpoint before and always received fantastic service. This time was no different!
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No pressure sales staff that guided us through our purchase
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Raj was amazing, he explained everything and also tried to get me the best deal possible as I was part exchanging. My parents are also looking at upgrading their car and will definitely go back to Motorpoint.
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There was no pressure to buy any car. I was left alone to have a look around when I did see one I wanted the little bits of work I wanted doing all got done and then I decided to purchase the car after I left a refundable deposit.
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This is my second car from Motorpoint and the process was quick, straight forward and informative from start to finish. Variety of cars is amazing, new stock in all the time. The service is excellent, no pushy salesmen. Kurt and Courtney at the Burnley store made buying my new car seamless and were both friendly, helpful and knowledgeable.
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Awesome experience from start to finish. Shane Doe was both professional and friendly while dealing with our part exchange. We got a fair price for the Volvo and I love driving the Juke. It looks and feels like a brand new car. Shane and later Brendon explained everything clearly.
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The motorpoint representative Lewis was knowledgeable and professional and helpful throughout the buying process
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Went to have a look and get some ideas, but found a car that I love! I loved the no pressure sales approach as I was left to look around. When I found the car I spoke with Joe, who again (no pressure) handed me the keys to go and have a closer look. After the test drive Joe sorted everything out and I collected the car Saturday. Joe was fantastic!
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nice and helpful staff
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Great service
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Very relaxing place, sales man was really good and patient with me and explained everything.
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Really good no messing around
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Very friendly staff, very helpful..logan did everything he could to help..couldn't be happier..thankyou
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The transaction went very smoothly. I have been to Motorpoint several times but have to say that Dawid who dealt with us this time was super knowledgeable and went over and above! What a great salesman.
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