Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Aug 10 2026
Continuous communication with Nick, patient and understanding.
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No pressure sale. Sam who dealt with me was very helpful assisting with my questions
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We recently bought a car from the new Leeds branch. Upon collection we noticed a scratch on the front. Motorpoint were very quick adressing the issue and had it sorted within 2 days. Great friendly staff and exellent follow up work by Alex L.
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Good car good salesperson Daniella Boyd very good
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Thank you to Vash for the great customer service, quick and easy selling my car!
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The customer service was excellent
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I wasn’t pressured to buy. The buying process was very easy. The staff were very knowledgeable and friendly.
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Really good service, didn't pressure me into anything, would definitely buy from here again
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The two members of staff I had contact with, the first at the point of ordering and the second at the point of pick up were both excellent.
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Friendly staff
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Very friendly staff, easy process to buy? was given day and time to pick up my new car.
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Great service would definitely use again.
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Great help, quick service , only issue is car is in garage already for faulty wiper fluid dispense, otherwise fab
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excellent customer service
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Submitted on: Sun Aug 09 2026
No pressure from sales staff, good selection of cars, prices good. Quality cars. Staff friendly, knowledgable.
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Michael C was great! Went through everything with me carefully and made sure I was happy with the car helped with any questions I had and gave me the best options! Sales team weren’t pushy and didn’t approach as soon as you walked in which was great they let you do your thing and helped when needed!!! 10/10 customers service!!!
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Left to make your own choice no pressure.....but only one key and no hand book or service manual for vehicle
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Easy way to buy a car. Good trade in value
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