Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Aug 11 2026
Ibo was professional patient and made the entire experience seamless and stress free. Thanks Ibo for your thorough service!!
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Purchacing the car was made easy
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Apologies for delay in replying. On my own and 82 years old, buying a car is a challenging experience but from walking through the door to the after sale service, I have to say the customer care was exceptional in a customer friendly environment. All the staff I dealt with were friendly, helpful and courteous. I had visited another dealer in the area and ... [Read More]
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Buying my wife's car was so simple. Super part exchange. Very competitive car price. Very friendly staff at Peterborough branch.
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The service was very good, no pressure from anyone, no one following you around whilst you’re looking, great choice of cars, the experience was easy and straightforward, I would definitely purchase from Motorpoint again.
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The customer service was informative and not pressured. I felt able to take my time to browse and ask questions if needed. The staff was attentive to my queries.
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Great vehicle price. We were allowed to test drive more than one vehicle, to compare any differences. The salesman was very open and honest with us. He was also very patient with us, as we took a long time to make a decision.
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We received a professional and friendly service and we would certainly recommend Motorpoint Sheffield to family and friends. Thank you HL Sheffield
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Staff very nice and very helpful
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Matthew was great, very friendly and knowledgeable!
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Really helpful and patient staff. We got a great price for our trade in and are delighted with the car we chose.
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I honestly couldn’t have asked for a better experience selling my car to Motorpoint. I got my initial valuation online and then booked an appointment to take the car in. By the time I went along, I’d added a couple of hundred miles to the mileage, so they made a small adjustment to the valuation. This was minimal and completely fair. They checked the ca... [Read More]
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Car was very good value for 2 years old and very low mileage. From the initial phone enquiry to the handover all of the staff were really helpful. Car was serviced and well prepared for sale. Extras were offered but there was no hard selling at all so I did actually order the warranty, floor mats and dashcam. All in all a very pleasant experience an... [Read More]
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I was well taken care of and well explained what I needed to know.
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Submitted on: Mon Aug 10 2026
I have just bought a Skoda Fabia from Bailey and Maia did the handover on Saturday. What can i say... Well, i work in the motor trade myself so i feel i am an expert on the way things are in these types of business. The best way i can describe my Motorpoint experience is "first Class" The sale was really easy to complete and no pressure at all, No manag... [Read More]
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The staff we dealt with were very friendly and fair.
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Continuous communication with Nick, patient and understanding.
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