Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Dec 22 2025
A really good experience, Good team, car well presented inside when you go to view. Good value. Highly recommended
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Extensive choice of good quality cars. Sales staff were most helpful and exuded trust and honesty.
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Submitted on: Sun Dec 21 2025
Relaxed, no hard sell,friendly
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Swift and professional
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Really happy with the service I received. This was my second time purchasing from Motorpoint. From my initial enquiry right through to driving away, the process was easy and transparent.
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Staff who dealt with us were young, professional and very pleasant and helpful
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Liam Mitchell was very knowlegable and talked us through the whole process. There was a good range of cars to choose from. The whole process from choosing the car and then purchasing was very easy and straightforward. I would definetly choose and recommened Motorpoint again.
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Excellent service Staff were helpful, friendly and patient without being over bearing. Gave us the information we needed and answered all our questions, very satisfied
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The ease of dealing with them no pressure, the salesperson Kacia was friendly and helpful.
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A great service from introduction to finalising the deal. A reasonable P/X on old car and a thorough detailed run down on new car. Both salesmen were professional and knowledgeable.
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From start to finish the whole process was very efficient. Never felt pressured to purchase & customer service was the best I’ve ever had in buying a car. We purchased and drove away on the same day and it only took 2 hours. Would defo recommend Motorpoint.
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Honest, great car, very good part exchange, brilliant sales man. Thanks James.
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I had a fantastic experience with buying my new car? There where very helpful from start to finish, as I did a lot of the paperwork on line I had a few questions, but he went through everything with me, I took the car for a ride to make sure I was happy, the guy that I was working with he even gave me a courtesy call to make sure I was home and how I got ... [Read More]
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Quick easy smooth transaction. Lovely people to deal with. Free drinks. Explained the process from start to finish. Third time I’ve dealt with motorpoint. Would recommend
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Submitted on: Sat Dec 20 2025
Our entire experience from start to finish was outstanding. The quality of Motorpoint is gold standard, both myself and family members only trust Motorpoint to deliver on their superior quality, and I am so happy with my car. It is perfect. Megan S is a tribute to your Portsmouth store, she made our experience very special and we are so glad to have bough... [Read More]
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Excellent buying experience no pressure you can have a good look round the cars before you test drive. Definitely buy from them again.Marcin Majewski was excellent nothing is too much trouble.All the people l spoke to were very helpful.
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Very nice crew, we looked at an Audi and a Mercedes, Sophie helped us especially with the keys and the payment!
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