Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Mar 17 2026
From start to finish the staff at Newport were brilliant. Mark the salesman was exceptional. He was very knowledgeable and not pushy. I would highly recommend this company.
Reviewed on:
Helpful members and a good experience overall with questions being answered.
Reviewed on:
Car was well described
Reviewed on:
Submitted on: Mon Mar 16 2026
Everything went smoothly on the day. Alex was very helpful and knowledgeable. Got the price I was quoted for my car. So no complaints.
Reviewed on:
Easy to use straight forward
Reviewed on:
Very friendly and helpful staff. Left alone to inspect the chosen cars at our own pace without any sales pressure. Luke Appleton was very professional and pointed us to a car which we previously had not considered which has turned out to be a good choice in the end.
Reviewed on:
the young man that looked after us, was very attentive guided us through the process and was very patient. I would definitely use them again
Reviewed on:
Very helpful sales people kind and considerate. The experience of buying a new car can be daunting but these people made it easier for me.
Reviewed on:
Everything was straight forward and the customer service was exceptional
Reviewed on:
Good customer service 👍
Reviewed on:
I'm a returning customer at motor point as I find them easy to deal with
Reviewed on:
Nathan was very helpful, and explained the way Motorpoint works regarding buying one of your cars.The only thing that could be helpful,is if you could test drive the cars you are interested in before you discuss extended warranty etc.
Reviewed on:
Sales guy's informative friendly and happy to help before and after sale.
Reviewed on:
Communication was very good, great car, very happy.
Reviewed on:
Everything was very straightforward. The salesperson (Ash) was extremely helpful and friendly and made us feel very comfortable
Reviewed on:
Josh was absolutely amazing . The process of buying the car , the actual car I bought was/is brilliant . However the car I collected was not cleaned at all ,this is an important part of buying a car and this needs to not be missed .
Reviewed on:
Sales rep took care of everything and was super. No hiccups and went smoothly. Thank you
Reviewed on: