Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Sep 11 2026
The staff from the Reception desk to the car dealers are welcoming. The whole process of buying my car was clear, efficient and straightforward. Samuel, our dealer was particularly helpful, listened to my requests and presented my options clearly and honestly. Very pleased with the excellent service and my choice of car!
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Brandon was great help and the process simple as I've experienced previously.
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It was great. From the moment you step through the door there's someone to help you. My wife and myself bought a car from Motorpoint just a few months ago. The way we were treated was excellent, any questions we had were answered, and staff there were respectful, couldn't fault them.
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Really straightforward experience from beginning to end. Zeynep was extremely helpful - thank you!
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Every thing went so smoothly
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No pressure on us while looking at cars, very knowledgeable about the car we was looking at, relaxed atmosphere in showroom. Payment made really easy with our guy👍
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No Arthur Daily type selling! Fair upfront experience from patient friendly sales people.
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Staff were pleasant and did not intrude when choosing a car refreshments were offered and provided I would highly recommend motorpoint at Ipswich
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Start to finish everything went smoothly.
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Good choice of vehicle's staff helpful not pressuring you costs explained well overall really good experience.
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Fast and professional!
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It was all okay but we had to wait quite awhile pass our 11 o'clock appointment but the guy i seen was very good and all was sorted
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Great customer service from start to finish. Very helpful and informed staff
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Excellent service. I knew what I was looking for. There was no hard sell or pressure. Ashton who looked after me was patient, knowledgeable and friendly.
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The company and the staff was amazing they was very helpful went I was looking at cars they did not once come up to me and ask me what iam Iooking for WHAT WAS VARY GOOD they just let you walk around and it was lovely went I pick a car went to see some one and adam was very nice and helpful cannt wish for a better service
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Very pleased with the service and the staff
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Perfect from the off. No pressure salesman. Gentleman just explained how everything worked, before we start our search. Absolutely spot on service. Quick, easy & very helpful.
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