Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Sep 18 2026
Looking for a newer car and the process was so easy and simple. No hassling by salespersons which was needed as so much selection to choose from. New car bought and very happy with the terms of finance.
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No pressure when looking around Brilliant service from test drive to purchase from Josh. Collection was hassle free with car tax and new keeper info all completed electronically by Josh. Bonus was 164 miles in the tank on collection😁
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So helpful in store served by Savanah who answered all my questions. Would definitely purchase from Motorpoint again
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As an older person I am not quite up to all the new technology and IT. The Staff were very helpful and sorted everything out.
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Staff were extremely friendly & helpful. I would use Motorpoint again
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Very happy with my new car. Couldn't believe i picked up same day , very polite staff , made very welcome , service was incredible. Would definitely go back
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We are extremely happy with the fantastic service we received when purchasing our daughter’s car through Motorpoint. From our very first point of contact, Darcy Barton was incredibly helpful, friendly and professional. Darcy took the time to listen to exactly what we were looking for and went above and beyond to find the perfect car and deal for us. He w... [Read More]
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Smooth transaction. I got a good price for my part exchange car, and the car purchased was excellent value, better than other dealers offered.
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Amazing personal service No hassle clear discussions Amazing car selection Dan was attentive and patient!
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Rob was fantastic at showing cars I would be interested in- very patient and not at all pushy. The test drive was arranged in the spot and Rob was very kind in talking me through the automatic and encouraging me to practice reversing using the camera . The showroom was spotless and the range of hot drinks and biscuits made for a comfortable experience. Wh... [Read More]
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I had a great experience at Motorpoint Oldbury. The staff were pleasant, professional, and treated me with respect throughout the entire process. Everything was explained clearly, and I highly recommend them if you're looking to buy a car.
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I Came into your show room with a view to buy a estate car, The young lady I dealt with was polite. I only like dealing with people I can talk to when doing business.
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Great experience, from choosing to buying the car was straight forward , part exchanged mine no quibbles , no trying to haggle, the price I was quoted was the price I was given for mine 😀
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Good service, helpful staff
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It was good but when I went to pick up the car I found some scratches at the back of the car ( driver side ) when I asked the team said we can only give a touch on one of them and will be seen the rest butter to leave , the should of offer the complete paint to the area as it’s not been mentioned in the advertisement the company should owner fixing it but... [Read More]
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George who met with us made the purchase of the car quite detailed in getting the documents agreed and signed giving a full account I what the purchase entailed.
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Got a real good deal and wasn’t pressured one bit excellent car and excellent customer service thank you Geoff one very happy customer here
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It made buying our next car so easy and stress free. The staff that helped us purchase our car Iwan & Morgan.
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From the very start of my visit to this site, almost all of my encounters were welcoming friendly, helpful, respectful, professional, I had from senior staff, and salespeople the best service I could have had, A big thank you to Motorpoint Oldbury, Won’t be forgotten experience 👏.
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Very professional, good service, and had the car I was looking for at a good price
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