Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Aug 07 2026
Brilliant service
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Great service from start to finish.
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Knowledgeable staff not pushy. Allowed to browse at our speed and then when we selected several cars we were given the keys to look around. Service was really good 10/10
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I’ve just purchased my fifth car from Motorpoint Glasgow, and once again the experience was absolutely outstanding. The team consistently go above and beyond to make the whole process smooth, stress-free, and genuinely enjoyable. From the moment you walk in, you’re made to feel valued, and nothing is ever too much trouble. A special mention has to go to ... [Read More]
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Very good service start to finish great choice of cars staff very helpful and friendly test drive and collection of car was simple will use again and recommend to family and friends
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We wouldn’t normally bye a car from motor point! But has our minds been changed. What a team! George was great from start to finish he got the MO immediately and delivered. I was pleasantly surprised about the part ex price and the whole way through it was such a pleasant experiance. George and the manager couldn’t do enough to help and we would certainl... [Read More]
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Great service and price! I recently bought a car from Motorpoint and had a great experience. The price was competitive, and the service was top-notch. A special shoutout to Cameron Higgins, who was brilliant to deal with and made the whole process smooth and easy. Really happy with my purchase!
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Top quality vehicle fair part exchange
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Very helpful and professional service. It's a big thing when getting a car and they went through all of the things Very carefully and put your mind at ease.
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I was initially helped by Joe, who explained my finance options clearly and was friendly, patient, and knowledgeable. After taking some time to think everything over, I decided to purchase the car, and Cam made the whole process quick and straightforward. Finally, Elenor provided a great handover, taking the time to explain everything and making sure I wa... [Read More]
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Absolutely cannot fault the service from Motorpoint, from start to finish. There was a bit of a mix up but the lads were super helpful and managed to get us our little Mini back from Ipswich. Went to test drive her and we ended up with Ash. Between my partner and him I couldn’t stop laughing, safe to say the boys got along swimmingly. It was an easy dec... [Read More]
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Submitted on: Thu Aug 06 2026
One of the best car shops I’ve been to- very welcoming and we’re happy to ask what I was looking for however did not follow me around or force any cars upon me. Helena took the time to discuss all cars in the store that met my criteria, didn’t rush or pressure me. The sales team were the right balance of being helpful but not pushy. On collection day unfo... [Read More]
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How easy it was to get approved for the car finance.
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A very pleasant experience to get a ( nearly) new car. No hassle, allowed to look around the site without being followed by a salesman. Given keys to check out any cars we were interested in, then allowed a test drive of our favoured car. Got a reasonable trade-in on our current car, and Matthew helped with filling out the paperwork. All in all a good ex... [Read More]
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Fantastic from start to finish
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Salesman was very knowledgeable and personable. Staff were very helpful and professional. The only thing that let them down was the standard of valet, on collection day.
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Very good Good service Good cars Good prices
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