Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Oct 25 2026
From the moment we walked into the Peterborough showroom Dawid made us very welcome and was extremely helpful with our car search. Without doubt his knowledge and attention to detail were instrumental in our purchase of a car from Motorpoint.
Reviewed on:
I seen a vehicle in Motorpoint website, sent couple chats to see about details, got good information back which eventually led to a telephone conversation with Dani Boyd, which led to me placing deposit and counting down days to collection. Plenty assistance and information then with regards my trade in , on pick up day went smoothly enough , had to go b... [Read More]
Reviewed on:
A returning customer and the service was fantastic again! Ibo was was so thorough and made me feel as if there was no pressure to rush anything. Incredibly helpful and took his time to explain everything to me. Also fantastic service from Maddie who helped with all the document signing and vehicle exchange, extremely helpful and also made sure I was ok an... [Read More]
Reviewed on:
A relative recommended Motorpoint to me, but I initially had some concerns because I have encountered some very 'pushy' salesmen in the past. I needn't have worried, because the person who handled my enquiry, Sachin Sharma, provided excellent customer service. He was superb. Polite, professional and helpful. And extremely charming! I must have been one ... [Read More]
Reviewed on:
Really happy with my experience at Motorpoint Widnes! Everyone was lovely, really friendly and helpful, and made the whole process so easy I was really pleased with what I got for my part exchange too. They even sent my personal pictures back to me, which I thought was really nice of them, It’s the little things like that that make a difference! Honestl... [Read More]
Reviewed on:
Friendly , helpful and informative staff in both sales garages. Ryan helped us find the car we wanted with no pressure selling and Elliott in Leeds sorted all the paper work and made sure the valet was up to scratch. Ryan delt with us in Stockton and he was very approachable, efficient, informative and helpful. We did not feel under any pressure to buy ... [Read More]
Reviewed on:
Overall a good experience with motorpoint, the only point i would make was the hand over with the car that i had bought. Appoinment time went well over and felt that when I was originally seen was over 35mins late . A few things that I asked the young lady who was doing the handover had to go and get clarification. Given time to check the car over prior... [Read More]
Reviewed on:
Rhys was fantastic to deal with and was more than helpful with all my questions and I got a good deal
Reviewed on:
A smooth experience from start to finish with no pressure. I found a car within my budget and from purchasing my vehicle and collecting it eveything went well thanks to jack who completed the purchase and helped answer any questions asked. I would reccomend motorpoint😊
Reviewed on:
The salesman was helpful, knowledgeable and very easy to deal with, no pressure selling at all. In a few years time, if changing my car, I would return to Motorpoint Burnley knowing that I would get agreat deal.
Reviewed on:
Zak was very professional, courteous and patient. He explained the selling and buying processes really well with good knowledge. In all, a very helpful young man!
Reviewed on:
Although I had already picked the specific car that I was interested in Motorpoint made it very easy to complete, including the trade in of my existing vehicle. This is the second car that I have bought from Motorpoint and would recommend them to friends.
Reviewed on:
Great customer service from the start. Staff were friendly and helpful but not at all pushy. We were offered hot drinks in their cafe and given plenty to check the car and decide if we wanted to go ahead. The vehicle was immaculate and had been valeted to a very high standard. Would definitely recommend.
Reviewed on:
I was seen very promptly, and the woman who dealt with my enquiry was both professional and human - no b******t, she simply listened to what I said and responded in a straightforward, polite and friendly manner. What started off as a disaster morning, was transformed by her delightful approach to car sales.
Reviewed on:
Superb customer care from start to finish. Had a last minute drama with the finance which was sorted out quickly by our sales executive Daniel Tasker.
Reviewed on:
Paige was a very good salesperson. Very friendly.
Reviewed on:
The young lad who helped us through the process very professional and even help sort my phone out . I’ve already told friends about the service
Reviewed on:
Fantastic service from start to finish. Really helpful, patient and explained things in an easy to understand way.
Reviewed on: