Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat May 23 2026
Always have great experience at Ipswich Motorpoint. Both our cars from here.
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Our experience with MotorPoint was superb from beginning to end. Wajid was our salesman and he was excellent. Providing real quality customer service, friendly and helpful. We bought an electric KONA and the vehicle is exactly what we were after. Spotlessly clean and in top condition. We went through the whole process smoothly and can’t praise Wajid and ... [Read More]
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Lewis was very helpful in helping me get my car. He never once pressured me into anything and was always polite and friendly. Lewis gets the full 5 stars, give the lad a pay rise!
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Adam was brilliant, dealt with my sale from start to finish. very professional, very clear and helped everything go through smoothly
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Adam was really helpful and quick when picking up the car. Seamless experience. Would buy from Motorpoint again
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James Jones was a lovely sales person. Explained everything, and wasn't pushy. He sold us 2 cars and myself snd daughter are very pleased.
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Adam was very welcoming and pleasant he assured me everything was 100% on the car and he was right. Good lad! Thank you motorpoint. Big thanks to Kaylum and Ryan as well they are great guys.
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Owain was great. Little disappointed car hadn’t had the necessary work done upon collection but owain arranged a repair.
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Lovely sales executive, simple process
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The customer service care is very fantastic. The way Adam and Abdul received me was so so amazing . Is like everybody I came face to face with gave me a smile. Their customer service is very awesome
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We were left to view your huge collection of cars for sale and not pressurised in any way in coming to a decision. Your sales assistant Hugh Kearney was most helpful and pleasant to deal with,
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Very friendly people and I’m happy with the car five stars 🌟
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No pushy salespeople, very polite, We thought they gave us a fair price for our trade in. Buying a car was easy.
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This is the 4th car I have had from motorpoint - great customer service and care - they keep you updated through the buying process. Good price for exchange and always really happy with what I have bought. After service is good as well
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Very efficient and good customer service Sales person was helpful and non pushy
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Good selection of cars, really helpful and not pushy staff. Easy part exchange and collection process.
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Motorpoint is a great firm to deal with,weve used them in the past,and we will use them in the future. A great firm to deal with,and as for the staff,well absolutely first class throughout the process,I would highly recommend using Motorpoint, the branch in Stockton is first class.
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Quick and easy service
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This is my third car from Motorpoint and I am again very pleased with my purchase Excellent on site team at Swansea special mention for the mechanic Brad who took time to explain the intricacies of my new car and Catherine the receptionist who was very helpful both on and off the phone, Thanks
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Have used Motorpoint for years and they are always very helpful
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