Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Jan 17 2026
All round great service, staff all helpful and friendly. Great value have used before and will use again.
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No problems from start to finish Would highly recommend
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Good service from start to finish.
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Vinny was superb! Bought a car recently from the glasgow showroom and the experience was superb from start to finish. Vinny took his time to explain everything and made the process an absolute pleasure
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4th vehicle I have purchased from Motorpoint. Only issue was that the tyre pressures had not been checked prior to collection and had to stop at services on the way home as all 4 were under pressure.
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The staff was very helpful and the process was smooth big shoutout to Raj at Motorpoint Chingford
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Always excellent service from this seller
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Easy hassle free car buying. Megan was very helpful.
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Excellent service , very professional and friendly. New car was a good price .
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Submitted on: Fri Jan 16 2026
Vicky the lady who helped me was great in everything she did very helpful
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Staff very helpful. Not pushy! Good service all round.
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Generally excellant service from start to handover. The only disappointing bit the salesman hasn't returned my email querie I sent to him 48hrs ago. As it happens, I have answered the querie myself
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Very easy process of buying the car we chose which was brought down from Birmingham to Ipswich for us to test drive. Two days later we picked it up. Financial transactions and tax very easy.
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Did my homework before I went down to see the car. Sales staff (Mike) very pleasant and approachable and explained everything. The sales process was very easy, if you have online banking The one down side is the WiFi connection was hit and miss It’s the second car that I’ve brought for here and overall very happy
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Really friendly,no pushy salesman and very helpful
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Not pushy salespeople easy to deal with
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Always buy cars from here have pretty much never had an issue and anything minor has been fixed . sales men professional no haggling
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Very helpful, no pressure or hard sell. Relaxed atmosphere from viewing to purchase. Louis was very helpful.
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Very good from start to Finnish lovely staff amazing vehicle and friendly polite people fantastic
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