Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Nov 08 2026
Great price and great staff
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From spotting the car in an ad, making an appointment to view, part ex appraisal, concluding a deal and driving away in a valeted car less than 24 hours. And that included eight hours sleep and 90 minutes travelling time. Dom was easy to deal with. Helpful throughout the process and without any hard sell. Would recommend this location dealership.
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This is the second car we’ve bought from Ben D. He’s been really helpful & knowledgeable throughout both purchases. Would highly recommend!
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It’s a very smooth hassle free experience
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Great service and a smooth, easy transaction at Sheffield Motorpoint. Would definitely buy from here again.
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Bought the car from Burnley motorpoint, they answered all my questions regarding the spec of the xtrail, allowed time to look over the vehicle without distraction and handled the payment and taxing quickly, no pressure to buy any extras just explained what they were, I did buy the body work for dents and scratches, presented good value over 3 years having... [Read More]
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Good service, Good price cars, Good sales deals, help full staff.
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Hassle free/Part ex/Picked new car/All in a week
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Excellent communication and no intimidating hard sell - just professional and helpful staff at all stages. A pleasant experience.
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Excellent work
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Friendly helpful staff , no pressure salesman and nice premises
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Excellent help and smooth process throughout
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Gary our salesman was extremely helpful and very knowledgeable with our car buying even helping with a couple of bits on dashboard of car that we didn’t quite understand
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cannot recommend sanjay enough he made the whole process fabby
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Friendly and helpful staff
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Great service and care from Ryan. Would definitely be coming back in the future
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I found the car I wanted, on line from a great selection on Motorpoin website. The process including a very good part exchange price and reserving my choice was so easy. In a few days my car was brought to a Motorpoint depot near me. Inspection and exchange took an hour while Elliot sorted the paperwork, and we were driving our new car home. Very pleased ... [Read More]
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Value is of course important. There are also lots of paperwork issues to wade through, the young ladies that helped through the process were professional and freindly. This made the whole experience a positive one.
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Submitted on: Sat Nov 07 2026
Friendly helpful assistance.
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