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Motorpoint

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

A Motorpoint customer being shown her new car by a member of staff

Submitted on: Thu Jun 18 2026

My son and myself were looking for a car. We went to Manchester motorpoint. We were meet by Kaylum who was very professional ,friendly and knowledgeable. He spent time with us and took time to answer any questions we had and the budget we were looking for. He found us the cars we wanted and I never felt any pressure into making a decision.Even at the hand... [Read More]

Reviewed on:

(5 out of 5)

customer service, staff ,environment

Reviewed on:

(5 out of 5)

Overall good. It will be good to not charge the customer for transporting a vehicle from your another branch, as it dilutes the purpose of accessing the cars available across Motorpoint UK locations. Also, if Motorpoint could consider financing buyers who are living in the UK for less than 3 years and are on an employment visa. Mr Keanan Uppal supporter r... [Read More]

Reviewed on:

(4 out of 5)

George Gascoigne was so friendly and his knowledge was invaluable to someone like me who is not a petrol head.

Reviewed on:

(5 out of 5)

Cannot fault the service provided both over the phone and in person at the Sheffield branch. A completely efficient and stress free experience.

Reviewed on:

(5 out of 5)

Great service

Reviewed on:

(5 out of 5)

Apart from the delay in delivery all went well.

Reviewed on:

(4 out of 5)

Friendly honest and helpful staff.

Reviewed on:

(5 out of 5)

Very good and very friendly and professional would recommend to friends

Reviewed on:

(5 out of 5)

The sales man was excellent, never rushed me and explained everything to me

Reviewed on:

(5 out of 5)

Salesman was great made my wife and myself feel good about our purchase

Reviewed on:

(4 out of 5)

Was great. Jack Rollo was really helpful.

Reviewed on:

(5 out of 5)

Submitted on: Wed Jun 17 2026

Very good service

Reviewed on:

(5 out of 5)

Very good experience and quick transaction, nice employee friendly 👍

Reviewed on:

(5 out of 5)

From the start of finding a car to the end of collecting my car, the team at Oldbury branch were great. I had an issue with my car i was part exchanging,through no fault of my own caused by a insurance company. Marin, the customer service manager was fantastic showing support and understanding through out. Scott and Amy were also helpful and friendly. B... [Read More]

Reviewed on:

(5 out of 5)

This review is for Motorpoint Castleford. Couldn’t find an exclusive site for Castleford so hopefully they receive the kudos. Bought a new car from them and traded in my older model. My call was answered by a Chris Cameron, he basically did all the ground work and the actual sale. I thought he was based at Castleford but apparently he was online team. Fir... [Read More]

Reviewed on:

(5 out of 5)

Excellent staff and services provided.

Reviewed on:

(5 out of 5)