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Motorpoint

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

A Motorpoint customer being shown her new car by a member of staff

Submitted on: Sat Sep 12 2026

We had a great service from the team a special mention to Ellie Muncaster who after a trying morning due to the previous company we bought the car we were part exchanging were unwilling to send one of our services. Ellie took it upon herself to sort out the situation of which we were very grateful for. Thank you

Reviewed on:

(5 out of 5)

Friendly and very helpful staff made the purchase easy.

Reviewed on:

(5 out of 5)

The team as a whole are really lovely & do everything they can to help. Osman and Zeynep specifically gave excellent customer service. Nothing was too much trouble & they were really patient. Excellent value & great offer for part exchange.

Reviewed on:

(5 out of 5)

Excelent service from start to picking up car exelent service off daniel and abbi would use motor point!again

Reviewed on:

(5 out of 5)

Helpful knowledgeable staff and no high pressure sales I completed a part exchange and the process was quick, straightforward and seamless

Reviewed on:

(5 out of 5)

An easy purchasing experience from start to finish. Good communication throughout. The vehicle was handed over by Joe at the Coventry branch, he was friendly, helpful, and a pleasure to deal with. Highly recommended.

Reviewed on:

(5 out of 5)

Just like to thank all staff at Stockton Motorpoint went above and beyond to make my car buying so easy and stress free excellent service

Reviewed on:

(5 out of 5)

The whole experience was very easy from start to finish. Lewis was extremely helpful and professional in his dealings with our purchase, and I have no hesitation in recommending Motorpoint.

Reviewed on:

(4 out of 5)

Everything is made so easy for you from choosing the right car to when you drive it away. Very helpful & friendly staff which is why I have got my last 6 cars from them & never had any problems.

Reviewed on:

(5 out of 5)

Efficient and friendly staff

Reviewed on:

(5 out of 5)

Excellent service , communication was great from Arif the executive who dealt with me … easy process would highly recommend

Reviewed on:

(5 out of 5)

Great cars, great prices and excellent service (car no 8 from Motorpoint) every car as been great👍

Reviewed on:

(5 out of 5)

A good place to do business, no pressure to buy would definitely recommend

Reviewed on:

(5 out of 5)

The service was good and everyone was friendly and helpful. We had a snag with the payment system but that was rectified quickly

Reviewed on:

(5 out of 5)

Very efficient customer service

Reviewed on:

(5 out of 5)

We found the whole experience comfortable no hard sell friendly staff and great coffee!! Thank you Savannah!

Reviewed on:

(5 out of 5)

The sales person Dougie Dickson was a delight to deal with being not pushy and spent time dealing with the paperwork and explaining the process. Easy process to buy and sell through Motorpoint with no pressure on the customer. Good prices for trade in and buying.

Reviewed on:

(5 out of 5)

Submitted on: Fri Sep 11 2026

Welcoming, friendly and helpful staff who were on hand if needed. Sales staff were great and not constantly chasing for a sale.

Reviewed on:

(5 out of 5)

A great experience with a very reliable and helpful team.

Reviewed on:

(5 out of 5)

Very pleasant young salsas person let you get keys to look round without bothering you could look at any amount of cars.

Reviewed on:

(4 out of 5)