Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri May 08 2026
Very helpful staff answered all my questions with clear answers and were very patient this is the 2nd car I've bought from here and if I need another in the future this is the first place I would visit Jo
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Staff good car selection good just need a little bit more
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Fast , efficient, knowledgeable, personal. Can’t fault the service at all ⭐️
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Helena was amazing, as well as George! Well done guys!!
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Relaxed atmosphere without sales reps harassing you but always on hand to help. Plenty of choice.
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We have bought from Motorpoint on a few occasions and they never disappoint. Vast amount of cars in stock, easy to purchase and exchange your car( good valuation of my old car). Friendly and knowledgeable staff. I would recommend them if you want ti buy or exchange your car.
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Great experience. We were given the keys to many vehicles to get a feel for them. Kept coming back to the one car. Dan and Jackie were fantastic and very helpful. We didn’t feel pressured at all to purchase and came away really happy.
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I was impressed by Cameron at your Ipswich branch. He was extremely helpful and friendly. All information was swiftly provided
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Great price, lovely helpful people and the whole process was so efficient
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Great customer service and great price cars.
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Fast and efficient lots of information given… great staff
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I knew what kind of car i needed as i have a disability , i was not pressured at all in makeing my choice , where as iv been to other traders a felt unsettled as they were following me around, the gentlman the helped us with purchas was very proffessional and well mannerd , i needed to go back 2 wks after buying car as was not sure on tyer icon on dash an... [Read More]
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A great salesman Logan made the process very easy to buy the car we wanted. A good price and a fair part exchange made it a good deal.
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Easy simple straightforward
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Jade made the whole experience pleasurable.
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Submitted on: Thu May 07 2026
Kelvin was very attentive and helpful.
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Really friendly. Accommodating even though we arrived late for our appointment.
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Second time I’ve bought a car at Motorpoint Derby. The staff were very helpful, friendly and yet professional. The entire experience at the dealership was indeed a positive one. However I did not like Motorpoint telephone pool. I understand that as it is a pool, customers are dealt with quickly but it is impossible to actually talk to a specific dealershi... [Read More]
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Very friendly and towards my fur baby
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