Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Jan 10 2026
I ordered my BMW 2 series from Ried Benz down in the Glasgow store Reid was very professional when helping me look for a car and helped me find a very good one that was at another Motorpoint 10 out of 10 customer service!
Reviewed on:
They listened to what I wanted and sorted it for the same day there was a couple of scratches on the car I think they could've been done abit better but they are not that noticeable anymore
Reviewed on:
helpful- couldn’t do enough- informative about their products but not pushy- 2nd car we have bought from this concession, having never bought from a major dealership chain before. Pleasantly surprised
Reviewed on:
Excellent service from start to finish
Reviewed on:
Amazing Daniella was superb!!!!
Reviewed on:
I always buy my cars from Motorpoint in Birtley. Excellent service, great part exchange deal. Staff are so helpfu. Wouldnt go anywhere else.
Reviewed on:
Excellent service!
Reviewed on:
Love Motorpoint. What you see is what you get, no haggling, fair service and a good selection of cars.
Reviewed on:
Submitted on: Fri Jan 09 2026
Good choice of cars and a very relaxed feel.No pressure from staff and nice to stroll round without hassle from sales staff. Special mention for Kareem for being very honest and professional in selling me the motor I choosed.
Reviewed on:
I have bought for my Wife a Fiat 500a couple of years ago from Motorpoint, and found them very great with customer service, as well as knowledge. So it made sense that a went back to get myself a new car recently. When I arrived I was looking around all the cars in car park. I was looking to get either Nissan Qashqai or Hyundai Tuscon. Whilst I was loo... [Read More]
Reviewed on:
Our visit to motor point Oldbury was satisfactory in as much we drove away with our new car, Josh, who dealt with us was extremely helpful and efficient. The Masda is as good as we hoped it would be, we’re very happy. My only niggle is that we have been unable to print out the invoice and after a phone call I’m now having a hard copy sent to me, hopefully... [Read More]
Reviewed on:
Friendly staff, quick and easy, the car is great, thank you
Reviewed on:
Very easy experience they leave you alone until you need them and then very polite and helpful
Reviewed on:
The sales team were brilliant they made everything so easy to understand and follow I will definitely use Motorpoint again
Reviewed on:
Buying my car was made easy , no issues , no haggling , no hassles , friendly and efficient staff and a good all round experience .
Reviewed on:
Ross the salesman made the whole experience enjoyable, and at no time did i feel under pressure.
Reviewed on:
Another great buying experience from start to finish. Big Thanks to Craig, Connor & Shannen
Reviewed on:
Submitted on: Thu Jan 08 2026
Sales Matthew Smith. Extremely helpful and no pressure
Reviewed on: