Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Nov 01 2026
Great experience and easy to buy and sell car! With Zeynep and Gorkem Fantastic customer service
Reviewed on:
Great staff,very very helpful and made the whole process easy. Good deal on exchanging my car too
Reviewed on:
Great service
Reviewed on:
Service was brilliant
Reviewed on:
We were listen to, chatted with and given time to make up our minds. There was no pressure. Sale assistant Hadi was very helpful polite and a pleasure to deal with. You also gave us a good price as part exchange.
Reviewed on:
This company's customer services are second to none.. everything about the purchase was handled very well by all concerned.. special mention for Adam and Helena at Sheffield and Toby at Peterborough.. they were all very helpful in making my purchase go as smoothly as possible
Reviewed on:
We were very happy with Ryan (Murray?) who served us - he explained everything very clearly and was extremely pleasant to deal with.
Reviewed on:
Really helpful, easy to use from start to finish. Good selection of cars.
Reviewed on:
Excellent service from start to finish by Brandon and Sidra. After choosing the car the process was simple and straightforward with help from Brandon every step of the way. Would definitely recommend them and use them again.
Reviewed on:
The knowledge and expertise of cars. The amenities to make your experience a more relaxed and enjoyable one (umbrellas, refreshments!) Courtney Masterson was fab and let me go at my own pace.
Reviewed on:
The staff were very knowledgable,helpful and professional,pleased with service received from Jon Richards and Cory Harris at Newport branch
Reviewed on:
Friendly, amazing customer service skills. Very caring. Would recommend them!!!
Reviewed on:
Joe was helpful and informative as usual would always aim to pick a day when he is on shift
Reviewed on:
Submitted on: Sat Oct 31 2026
Absolutely fantastic service. My 4th car from sheffield branch always go above and beyond . No pressure sales thank you to the lovely Adam for the quick turnover
Reviewed on:
The experience from start to finish with marc williams in newport was brill he could not do enough for us and explained everthing
Reviewed on:
Excellent service very professional love the car cannot fault Motorpoint birtley big thank you to Tayyab birtley for his help
Reviewed on:
The car is as expected. Your people on the phone and in person were great. Only downside is the ridiculous procedure for paying using a credit card.
Reviewed on:
I have bought from motorpoint previously. I wanted a change of car. I checked out their website. I did a test drive. I bought same day. No hassle. Thank you Motorpoint 😊
Reviewed on: