Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Sep 26 2026
We have bought many cars from here and it is always a smooth and pleasant experience. Maddie helped us today and was friendly, knowledgeable and efficient, and we were in and out with our new car quickly, no stress at all.
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I visited Motorpoint Swansea yesterday feeling really deflated after having to return a Range Rover Sport I’d bought elsewhere. I absolutely loved the car, but unfortunately it arrived with 46 faults, so I had no choice but to send it back. I genuinely didn’t think I was going to find anything else that compared. From the moment I arrived at Motorpoint, ... [Read More]
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Great service.Good staff
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Great choice of cars, brilliant service excellent deals , thank you kaylum at Manchester motorpoint, shown me round my vehicle answered all my questions, gave me first class treatment , even a lovely coffee wouldn't go any where else second time I've done business with this company always been a 10 /10
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The greeting we recieved from Stacy on the reception desk to Henry sorting the car we wanted to be brought to us to Ashley completely our deal very helpful indeed excellent service lovely car, such a pleasant experience will be returning to you again !!!!!
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The very helpful staff Being able to look around without being followed Highly recommend And helpful information about the vehicles Karen Dunn
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It was made easy to purchase, very friendly this was my second purchase, my only issue was the £199 charge to transport my car from Leeds to my local garage
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Submitted on: Fri Sep 25 2026
Relaxed experience . Friendly and efficient staff.
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Great service from all the staff
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Have used Motorpoint now twice and find then helpful The person who we did the deal with and the person who dealt with us on the day of collection were different people. I thought the one person would see us through the whole process. I mentioned a couple of points on the MOT record on the car. Not 100 percent sure these points were taken seriously.
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Kaylum Sharp From start to finish spoke and discussed our needs and requirements and invested time to ensure we found the car we were looking for. Sometimes things don’t go to plan and in our circumstance our previous contract with a premium marque is not what was agreed. This has created a separate claim and paused our dealings with motorpoint. Once w... [Read More]
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I first met Brandon when me and my husband went to Motorpoint Stockton on tees from the first day to collecting my new car he was unbelievably helpful he made me feel so at ease. I am an oap so very old school but nothing was a problem for him he helped me through everything that needed doing and made sure I was totally happy with it all . For a young man... [Read More]
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Recently purchased a car from motor point …staff were really helpful in tracking down the right car through the group .. Car was in excellent condition with just one blemish which they instantly rectified before collection .. great service Nik was really very helpful .. and I’m quite difficult to please!!.. Maddie was brilliant ..patient .. and knowledgea... [Read More]
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Great experience nice and easy. Thank you to zeynep for the kind and helpful assistance
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Customer service from start to finnish
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Keanan was professional and very smartly turned out .drove away the same day lovely car 10 out 10
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A very good and easy Experience
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Not pushy. Was helpful when needed but left to browse
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