Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Jul 22 2026
Great selection of cars. Great service
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Amazing people, very friendly & helpful they understand peoples circumstances and very supportive defo will buy from again 10/10 😊.
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We had an excellent service from start to finish. We had Chloe who was very friendly. She was very professional and explained everything to us clearly and made the process smooth buying our dream car a pleasure. We had a very pleasant experience. Thank you Chloe for looking after us.
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Megan was fantastic from start to finish made the whole buying a new car so easy. Took care of all the paperwork and explained everything. Would highly recommend motorpoint and would definitely buy another if and when the time comes.
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My experience with Motorpoint was excellent from start to finish. I dealt with Reece at the Swansea branch, and he was absolutely outstanding. He was friendly, knowledgeable, professional, incredibly patient, and had a great sense of humour. He loved a bit of banter, which made the whole experience feel relaxed, enjoyable, and personal rather than just an... [Read More]
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Friendly no pressure deal .
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Kwik service. Attentive staff
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Chris was very good at knowing what we wanted, we had a problems with one of the stores and Chris from the call centre helped us out over the phone and did all he good to help and got the car transferred to Widnes. Rachel at Widnes was very good, and made the swap to our new car very quick, she was very polite and went through everything with us
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Outstanding service, no pressure, great information and follow up. In and out with a new car in 3 hours
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Great service, helpful staff and excellent customer service! Mr Abdulla and others gave me the best support.
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Seen car we liked , very helpful staff , drove away that day 😊
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Trustworthy and friendly
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Very professional service clean and tidy showroom everybody in showroom all said hello and asked if everything was OK will definitely buy again from motorpoint Thank you
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Submitted on: Tue Jul 21 2026
Friendliness of staff
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The fact that I have bought a new car, twice in 2 years, both from Motorpoint must reflect well on Motorpoint. I have been lucky to avoid the older, tired, slick, image of car salespersons, by being served by younger up and coming trainees, a very important point for customer experience. Having bought my car 13 months ago, I was surprised by how much this... [Read More]
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Very helpful staff but no sales pressure applied. We were left alone to explore the vehicles we were interested in.
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I recently leased a car from Motorpoint, Burnley, and was assisted by Nassar Manzoor. Mr Manzoor was very friendly and helpful, and he explained all aspects of the leasing process clearly. I wouldn't hesitate to recommend Motorpoint to others.
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The family's bought 4 cars from here already, always a great experience. Had Zeynep help us today, excellent service
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Zynab been great at explaining and being patient with us. Great saleswoman
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Great team good value great selection would use again making buying a car easy
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