Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Oct 08 2026
very friendly staff nothing was too much trouble for them brilliant .
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Excellent service and did everything they say they would and more! Thanks
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Excellent, start to finish
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Friendly team very knowledgeable, helpful with questions
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Submitted on: Wed Oct 07 2026
I’ve used other selling platforms preciously, then came across Motorpoint, very easy to input my car details, I was honest about the light damage on the car (scratches and scuffed alloys) these were taken into account when the price was proposed to me. I was happy with the price, so arranged a day and time(lots of time slots available) to take my car in. ... [Read More]
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Great service. No pressure and a relaxed atmosphere
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Kate was brilliant, i called after a failed car collection from another company, had a look around and spoke to her about a tesla i liked. She quickly sorted all my questions etc and arrange my collection.. she was class from start to finish credit to the company!
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Good choice of cars to browse, no presdure from the very helpful sales team and easy to purchase.
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★★★★★ Bought a Kia Niro from Motorpoint Stockton and had a very good experience. Charlie, the sales advisor, was friendly and helpful without being pushy at all. I was given plenty of time to look around the car and didn’t feel under any pressure to buy. The whole process was easier and quicker than I expected, and I was happy with the price I got for m... [Read More]
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Excellent service from start to finish. Geoff was very knowledgeable and helpful.
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Was pleased with service
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I went over to view cars and ended up buying my 4th car from motorpoint. Fair price for new car, fair trade in price for old car.Sales assistant very good. Car ready to drive away. What more could I ask for.....well pleased!
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Al the Sakes staff were very attentive and helpfull, giving us a hastle free sale and trade in.
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Absolutely superb service from start to finish . Highly recommend motorpoint to other people. So quick to receive my new car 🚗 keep doing what your doing 5✨️
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EVERYONE WAS VERY HELPFUL, EXPLAINING IT ALL AS WE WENT ALONG, AND THE YOUNG LADY AT THE END THAT SORTED ALL THE FINAL PAPERWORK WAS VERY PATIENT WITH ME, AND IT MADE THE WHOLE PROCESS VERY SMOOTH , THANKYOU
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An easy and pleasant transaction with all involved
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Very professional will definitely come back and will also tell others
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I went to the Derby store to look at a replacement car and with help from Connor , who was very helpful i found a car i liked , he offered me a very reasonable price for my car , and the following day we exchanged cars , very easy to deal with and its my second car from them , highly recommend
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Professional and swift transaction. Good selection of cars.
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When coming into motorpoint I was a little nervous as buying a car is a big commitment, but Josh who greeted me and made my experience at motorpoint easy and comfortable. From start to finish Josh was professional, knowledgeable and friendly
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