Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Sep 16 2026
Had a couple of problems after purchase but these were sorted out efficiently. Chloe was amazing and got everything sorted without delay
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The friendly staff , the professional approach to everyone, good range of motors
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We have bought quite a few cars from motorpoint and have always found the service excellent. Kelvin has gone above and beyond to make purchases stress free.
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Great service, good salesman, speedy process.
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Macin , it was a pleasure to do a deal with him went through everything making easy to understand, a real gentleman couldn't do enough for me just great *****
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Submitted on: Tue Sep 15 2026
Motorpoint are not pushy or over bearing and genuinely want to help you get the car at a value for money price. They also offer a comprehensive support packages which may or may not be what you need but they do listen Hand over is a pleasant experience and honesty from head off is helpful when you have had chance to study your package overall really good... [Read More]
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Your staff Ral Chira was very helpful indeed and tried to answer all my questions. I understand he's still a trainee but he did well trying to resolve some of the minor issues I had ie me not having the complete service history of my car being traded. He managed to lessen the adjustment of my old car valuation because of the incomplete service history. ... [Read More]
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Fred was really good, he is a fantastic asset to you. Price fair and staff friendly.
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After walking out of a local competitor due to their abysmal service I ended up at Motorpoint, 5 mins before their closing time. I knew the car I wanted after seeing it on their website, while I reviewed while sat waiting in the showroom of their competitor. I was intending to just quickly asses and call back the next day, as it was so close to closin... [Read More]
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The staff are friendly and helpful, emails are replied to promptly and queries addressed in a professional manner. They worked with me to rectify a couple of issues on the car I had reserved before the collection date. On collection day, the sales rep was kind and friendly as well as efficient and professional. I was very impressed that I received the tra... [Read More]
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Josh and Wes were really helpful Is getting us a car sorted. Really polite and put us at ease throughout the whole process.
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Very helpful and polite staff presentation of my purchase was absolutely immaculate, this was my 4th car from motorpoint wouldn't hesitate in recommending them.
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Easy way to buy a car. No pressure sales is the way forward. Would go back again and highly recommend them . So much so my son bought a car from Motorpoint 6 days after us. Good job .well done.
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I had a really great experience with the team here. Informative and helpful but most importantly no intense "sales pressure". Ibo and Zeynep were amazing with finalising my purchase.
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Was met on time and transaction went smoothly. No negatives
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Really helpful when purchasing my MG.HS Elliot was great showing us both around the car and the controls inside. It had been valeted couple days before but a pigeon had left its * so he had it re valeted. Really relaxed atmosphere no pushing, nice cuppa. Would go back to them .
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Great service from start to finish The staff were very friendly but not pushy I got a brilliant deal and I'm very happy with my purchase
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Very informative sales rep. Gave all info on various cars we selected allowing us to make final informed choice.
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Very friendly & welcoming. Collection of vehicle was simple and as quick as it can be. Vehicle was in great condition. Would return and recommend. Thanks to Joshua who seen us through our collection process. He was great!
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