Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Nov 15 2026
Excellent experience. No pressure to buy and great help from Jess in buying car.
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I honestly had the best experience buying a car from them, especially after a really disappointing experience with a main dealer, where I had purchased a car only to find out that they couldn't even locate it! From the very beginning to the very end, Tina was absolutely amazing. She went above and beyond to make the whole experience exceptional, making e... [Read More]
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The young man Lewis sorted me out with a new car and was polite, I didn’t feel pressured and explained about the car. All good
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The salesman in Norwich was excellent in his professionalism explaining the vehicles interior functions How it all works It was above and beyond what we expected
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Was lovely friendly service and nothing was any bother at all. Thank you Lynn 🙂
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The guys at both sheffield and peterborough stores were extremely helpful
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Sales man ROSS THOMAS was excellent in sorting everything out from MOTORPOINT SWANSEA BIG THANK YOU
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User experience plus staff
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Im a very indecisive person, all of the staff we spoke to at motorpoint were very friendly and helpful whilst we made our decision on our new car. Would recommend giving them a visit if your thinking of buying a new car
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Staff was very helpful and respectful
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Great choice of cars and very organised service. Staff all very knowledgable and helpful
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The sales people we dealt with were really helpful.
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Submitted on: Sat Nov 14 2026
Welcoming, patient and efficient.
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Exceptional from start to finish with Reece who looked after us an absolute delight, professional , personable and really genuine. Delighted with my car also along with the add ons all being exactly what I wanted…thank you.
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