Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Aug 13 2026
Very friendly, helpful and knowledgeable staff. Feisty negotiation on part exchange but always constructive and desire to get deal done
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The salesman wasn't pushy, and the whole experience went like clockwork.
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Really good team can’t fault them and super happy with the deal I got with the car
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The young lady that dealt with me was very helpful and throw
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The process was smooth and easy from start to finish. Our Sales Rep, Michael Crouch was amazing. He explained everything very clearly and had time to answer any questions, no matter how small, that we had.
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Thank you for helping me choosing the right car for myself and kind support and everything
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Honesty. Professional and helpful
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I have had the car 4 days. Everything is great, just now. The car looks, sounds and feels good.
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Submitted on: Wed Aug 12 2026
Kate was excellent throughout the whole process — very professional, helpful and informative. After taking the vehicle home, I realised it didn’t have the front and rear parking sensors that had been advertised. I emailed Kate, and she immediately passed the issue on to the relevant people to get it rectified. Although it was a little stressful, as the ... [Read More]
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Aisling was extremely helpful, professional and patient in dealing with my purchase. A good experience at Motorpoint.
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David was extremely helpful and very patient whilst we were looking for our next car. We didn't feel rushed or pressured into making a quick decision.
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Very easy and quick process. Mr. Erkan and Ibrahim were both very helpful.
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Great experience from the guys at motorpoint. Very informative and helpful, spent a lot of time with us and we're very patient and honest.
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They value their customers. An amazing customer relationship from Kaylum, Thank you 👏
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Good choice of motors at reasonable price, helpful staff, especially Dave Walls ( who has a great sense of humour). Helpfull hand over and talked through most things on new motor.
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Friendly helpful open and upfront. No hidden sales agenda. Said what needed to happen, and did it. Great service. Thanks Raj
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