Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Sep 07 2026
From walking into the showroom to driving our new car out, our experience was brilliant. The staff were so helpful, professional and friendly.
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Leon was very helpful in assisting us with obtaining the care we wanted.
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Excellent service and helpful staff.
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Brilliant service from start to finish, fantastic
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Quick, hassle free service
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Second car we have baught from motorpoint and once again it was a smooth transaction . I would definately recomend and use again.
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Great service from Henry and Kelvin. Thank you Kelvin for going to the prep centre to get the car after we unexpectedly turned up to view it.
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Nik was very efficient. He helped find the right car and problem solved a couple of hiccups too. Good service and really happy right he new car
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Got a good car at a very good price. The customer service was very nice too. In short everything was made easy for me.
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They had the right car! Non pushy sales person. Unpressured test drive. All good.
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Great experience. Helpful, friendly and welcoming
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The process was very easy & straight forward. I saw the car I wanted on their website, but it was in a different location. They got the vehicle brought across, I inspected it, had a test drive & bought it there & then. The car was a fair price & they gave me a decent trade in price for my vehicle, so it was win win. I have used Motorpoint in the past & th... [Read More]
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I was given a the service I wanted thanks
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Excellent communication, kept to the timelines agreed, helpful team - clean welcoming showroom - would 100% use again
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Ross and Claudio were amazing. drove home same day with my new car
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Ben Pyle was extremely helpful and very friendly made choosing our car very eady
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I recently bought my new car from motorpoint Burnley, I dealt with Lucas through out, he was excellent! Would highly recommend to any one looking at buying a car from Motorpoint! And in particular as for Lucas!
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Excellent service and value
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No hassle from sales team. Very helpful when help required. Easy transaction of business.
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Nice staff & good service.
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