Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed May 27 2026
Freedom to look around at our leisure,and when we asked for keys to look at the cars interiors we were left to do so. The test drives were set up quickly. When the final decision was made we were handled by a wonderfully friendly person, who explained everything we needed to know and made the whole experience run smoothly.
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It was a very relaxing approach to buying a car. The wife and I turned up just to browse and we ended up buying a car. The salesperson Mr Josh Parker at the Portsmouth sales office, was very professional, polite, and couldn’t have been more helpful. Yes he wanted to make a sale but he wasn’t pushy like some Seles people I’ve met in the past. So may I sugg... [Read More]
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Everything was great and we got the car we wanted thanks to your team
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Plenty of cars to choose from. Good prices and excellent trade in offer.
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Great service until your timing with my collection of the vehicle, which was not good at all. Over 25 minutes late.
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They where very helpful
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Really friendly and helpful staff at the Glasgow branch, only to happy to help.
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Very helpful and efficient staff. Could answer my queries promptly with excellent advice and information. made my experience stress free and I was encouraged to phone if any worries.
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Really positive and easy experience selling my car. Took me a short time to get a valuation online and easy to book an appointment. Uploaded information before the appointment to save time. When I arrived, walked into reception and was greeted immediately by a friendly receptionist who was on the phone but smiled and grabbed a colleague to help me straig... [Read More]
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Great experiance dealing with professional staff who were not pushy. The whole process was easy, calm not stressful and I was also given a decent price for my car. Overall 10 out of 10
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Great customer service from the outset
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friendly and helpful staff and cheap prices for the cars
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Overall a pleasant purchase experience. Cameron was extremely helpful guiding us through the whole process. Definitely recommend Motorpoint
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No pressure whatsoever, this is the second car I've bought from motorpoint,all staff are very helpful.
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Great service, great value, great people.
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It was very smooth. Had problems trying to get insurance but they were so helpful and Patient had.
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Brilliant Service as usual
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Great support and communication from the staff. Didn't pester or push me into making a purchase. Allowed me to walk arouns and sit in the cars independentlym Found me the best deal. Best experience of purchasing a car to date.
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Excellent service from both Widnes and Burnley, very helpful and friendly staff. The process did not feel rushed and happily there was no pressurised selling. Thank you for helping me find my new car
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