Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Jul 05 2026
Great customer service
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I went to the Ipswich branch after seeing car on the website I liked. I was greeted by Cameron who was very friendly and helpful. He arranged for the car to be transferred to Ipswich and contacted me when it arrived. I went down to take a look and was pleased with my choice and made the purchase. For this I was helped by Declan who again was was helpful a... [Read More]
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I visited Motorpoint in Portobello on Saturday 13 June. The showroom was recommended to me by a friend for the low-pressure support that they received to find a car. The saleman who welcomed me, Lewis Threlfall, could not have been more helpful. He gave me lots of support, provided useful information and listened to what I was looking for without an agend... [Read More]
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Excellent, very friendly staff , thank you
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There was no pressure into buying the car it was very relaxed and friendly staff
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Everyone was extremely helpful
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The staff were great. They were helpful, polite and friendly. The facility is lovely and we love the car we purchased.
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Great deal, sales person professional
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Very helpful no hard sell which is what I wanted would definitely recommend.
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Happy with what I needed with the car I chose
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Josh was very helpful explained everything in a very relaxed atmosphere.
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On seeing our car on the internet we called Motorpoint. Elliot was superb, went through everything clearly and didn’t rush us. We picked our car up and the staff were very efficient and did all the paperwork for us. Definitely buy from Motorpoint again. Price was the reason for buying.
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It was super quick, easy and so friendly.
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Submitted on: Sat Jul 04 2026
They did everything I asked love the car manager What a nice man helped all the way thanks mark
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Relaxed and comfortable experience - no pushy sales tactics - genuine professional staff and great atmosphere
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Purchase was easy and well arranged by ashton
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Good listeners, good products, good prices
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We attended motorpoint in Birmingham and was greeted by Sion. He asked which vehicle we were interested in, gave us the keys and let us look around the vehicle at our leisure which was much appreciated. We decided to make a purchase and although Sion offered us some optional extras there was no high pressure selling tactics. When we collected the car o... [Read More]
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Excellent experience from start to finish when buying my new car. The whole process was smooth, professional, and stress-free. A special mention to Millie, who was absolutely fantastic throughout – friendly, knowledgeable, and always happy to help with any questions. She made the experience enjoyable and went above and beyond to ensure everything was perf... [Read More]
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I got the car that I wanted! Staff were very friendly and nothing I asked was any problem. The price of the car was as expected and I've got a lovely car with low mileage.
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