Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Sep 09 2026
Had a good experience buying a car from Motorpoint. I am very pleased with the vehicle. From start to finish, all of the staff members I dealt with were polite, professional, and helpful. They made the process straightforward and stress-free. I would recommend them to anyone looking to exchange there car to give them a try .
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The sales man was very helpful and very polite
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The visit to Peterborough was a pleasant experience, good choice of cars, competitive prices, knowledgeable and friendly staff
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Brilliant, absolutely floorless customer sales, all the staff involved where so nice and so professional at there jobs, right from the first viewing and right to the handover. This is our 3rd car over the last 8 years from Motorpoint and they are so good. We had a budget we had to stick too and the chap we saw (Conor Webster) went out on a limb and was s... [Read More]
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Very heloful & friendly staff. The hand over person explained the process very clearly and took plenty of time to ensure that I was dealt with comoletely.
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The team outstanding selection good this is my second car from motorpoint.
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Lovely experience
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Jai Bians was very interactive in giving me what i needed and very friendly throughout the process even when there was delays from Motonovo.
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All questions answered, made the payment process and transfer of ownership very smooth very helpful
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Brilliant service - I’ve bought 2 cars from them and now my husband has bought on me and he can’t fault them either. Guy Seal on the phone from a main office is excellent
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We were told to visit Motorpoint as few people we know went there and came home satisfied and happy. The process was smooth, Joe was really helpful and professional and I can say he went above and beyond. We end up collecting the car earlier than the schedule date and tried his best to get us the appointment for collection. Thanks Joe! We will definitely ... [Read More]
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Charlie was great , informative and helpful
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Very relaxed environment where we could spend our time without being hassled to buy, I didn't actually visit to buy a car that day as I was just looking to see what kind of car I'd like but I felt comfortable and I've ended up with a fantastic Volvo. I'd very much recommend Darcy and the team
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An easy process to buy with no pressurised selling. Great friendly staff and good selection of vehicles
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Recently I bought another new car (28/08/26) from Gavin Cotterill from Motorpoint Oldbury, who gave excellent customer service as always. He is excellent at his job, he always listens to the customer and understands the customers needs. I have been going to Motorpoint Oldbury for over ten years and I have bought over 10 cars from Gavin because of his expe... [Read More]
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All staff very helpful, explained process and provided information on MOT’s, service history, owners, insurance bands, and time left on manufactures warranty. Explained extended warranty availability. Was very impressed. Thank you
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Submitted on: Tue Sep 08 2026
Easy to find car I wanted, put deposit down to hold the car so I could view it at weekend, told if I didn't like it, deposit could be transferred to another car or, refunded if I couldn't find what I was looking for. Ryan was the staff member I dealt with, he was friendly, helpful and happh to answer any questions. He scheduled a half hour slot for tes... [Read More]
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Great service, salesman was first class.
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