Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Jun 29 2026
Jodie was absolutely amazing, and so helpful!
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I messaged through the website to book a test drive and was contacted by Owen who arranged a test drive at a time that was suitable for me. I contacted him again to change the time which was not a problem and the car was ready to test drive when I arrived. There was no pressure to buy the car and Owen was on hand to answer any questions my husband and I h... [Read More]
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Friendly staff, no pushy salesmen , hard to fault the whole buying process
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Widnes Motorpoint - a man called Lewis helped me throughout the process. When I say process from looking on the forecourt to driving away was 3 days!! Super fast and a nice environment, very welcoming
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We bought an Audi A1 from salesman Jack this month. The service was excellent Jack was very knowledgeable and helpful. He helped us throughout the sale. I would recommend family and friends to the Glasgow showroom
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The purchase was simple and seamless. An issue I had the car was sorted out very quickly.
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Sales executive Mitchell Holden was very professional and helpful with the purchase of the car. Rate him a 10+.
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The Ipswich Motopoint team were Brilliant.
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I’d been to a main dealer and was taken for a mug. Here I felt a completely different attitude with no pressure, a willingness to help and ultimately a very smooth purchase
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Very easy and well managed a lot of stock to pick from happy with my car. Sales person very helpful and knowledgeable
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Absolutely fabulous customer service from Bailey Never felt pressured into anything No question was too daft. When I went to collect my car again fabulous customer service from Kyla Explained everything about the car again for me. Even topped my fuel up and brought ice cream (for everyone in that day) Totally recommend.
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Great place everyone very helpful and made to feel welcome
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Very pleasant experince in Motorpoint Glasgow. Salesman Ralph very friendly and helpful, able to provide us with all information on car I was viewing and bought. Was able to test drive vehicle on my own which helps. Was not initally happy with trade in price but came agreement with sales Manager that suited all parties.
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Absolutely amazing service from Zaynep! She was so lovely and helpful. Got us over some problems ( caused by us) . Big pack on the back and a pay rise for her professionalism in looking after us.
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Vicky made sure I was supported all the way through the process. At no point did I feel anyone being pushy or forcing a sale. Toby ensured a smooth and quick process too.
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Great experience with Motorpoint. Dan was great, really helpful. Would definitely recommend.
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