Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Jun 04 2026
Great stock, really simple to do business with and a great sales rep in Gorkem
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Absolutely fantastic service from Adam at the Sheffield branch . Helped us part exchange our old car and walk away with a new one . Sorted everything out and explained everything too us while training 2 others . Brilliant service
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I went to motor Point looking for a car as ive been looking for a.couple of weeks and not found anything till I went there . At first I didn't see anything but Upon leaving I spoke to Sophie who told me we have an on line site as well which she showed me and I saw a beautiful red Renault Clio hybrid which was the right price and just what I was looking ... [Read More]
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Sold a car at Coventry branch, they give the highest valuation at over £2K more than the lowest one from a competitor. They knocked £100 off the valuation for a split rubber spoiler under the front bumper which was very fair. Payment was instant and the whole transaction was pretty seamless.
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Bought a car from Motorpoint Manchester and Dina could not have been more professional or helpful. I also part exchanged a car and got a very good price for the car I exchanged. We were seen on time all paperwork completed and the car was in excellent condition Dina checked and test drove our old car and completed all the paperwork needed.
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Excellent customer service. Nothing was too much trouble. Also good choice of vehicles at good prices
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chelsea was very friendly and didnt pressure us and gave us time on our own to realy get a good look at the vehicle
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Very professional organisation. Staff supportive, attentive and helpful. Staff took time to answer our questions, and this really helped a straight forward and stressfree process.
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I would highly recommend motorpoint Swansea, amazing customer service so friendly makes your experience so calm and they go above and beyond and any questions you got they will answer them amazing service
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As allways at motor point great customer service and communication and strate forward to deal with
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Absolutely brilliant customer service 100%from beginning to end great company and great prices
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Swift service. Asked relevant questions and answered our queries. Offered other products but accepted our response.
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Great service from start to finish. No pressure! A totally relaxed experience. I must give a shout out to Corey Hodgkinson who looked after us ( wife and I) on the day. Thank you!
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Absolutely bob on as soon as I entered oldbury store. Jack & Josh were very helpful and explained everything. Great price, great car, great staff
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Matt organised all of the business transactions with well explained precision and patience. Phoebe handled the collection, handover and sale with similar care. Thank you both for excellent customer service. If I could leave a six star review, I would. I would certainly recommend and use this team again.
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The staff were very patient and knowledgeable. The choice of cars amazing even after applying very many filters. All wrapped up with value for money.
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Adam Sampkins made our experience a very easy purchase. No pressure at all. Would come back again to buy our next car.
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Overall great service and good value
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The staff was very helpful, no pressure from anyone, which i like. Once we found the car we liked, it was very straight forward, i got a good price for my car as a trade, and drove home in my new car the same day. The saleswoman that sorted everything for me also helped with things my side, log book, taxing the car etc. And with the trade of my car and ... [Read More]
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