Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Oct 09 2026
Online sales staff were frugal with the truth. Asked several questions and was told we couldn’t do it. 1, have trade in valued prior to picking new car up. View new car prior to picking up. Your staff at collection were 2nd to none. Very helpful.
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Very welcoming, communicate and explain very well. Excellent in customer service
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Easy throughout the whole process of buying my car.Zeynep was absolutely amazing helping me throughout. She was a star.
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Amazing service from start to finish. Every member of the team we encountered couldn't do enough to ensure our buying experience was first class. Nothing was rushed & we felt very comfortable throughout. We had plenty of opportunity to check out the car & ask questions. We wouldn't hesitate to recommend Motorpoint Sheffield & we'll definitely be back when... [Read More]
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Smooth transaction. Helpful staff. Zaynap great
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Friendly and professional customer service which made the entire process of buying my car very easy. Great choice of cars, no pressure and staff who go the extra mile.
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It was great the chap that looked after us was very polite and helpful
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Friendly Staff.
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Submitted on: Thu Oct 08 2026
After purchasing my nearly new Hyundai from Motorpoint Birmingham, I noticed a few very small dents on the doors. Unfortunately, the Birmingham branch wasn’t able to get these sorted at the time of purchase, but they arranged for me to be looked after by my nearest branch in Widnes. I spoke with Ashley, who was extremely helpful and efficient in arrangin... [Read More]
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I recently bought my Hyundai i20 from Motorpoint Birmingham and I honestly couldn’t be happier with the experience. A huge thank you to Buphinder and Sean, who helped me through the initial purchase. They were both incredibly friendly, patient and helpful throughout, particularly when I had a few payment issues with my bank. They never made me feel rush... [Read More]
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Everything was easy.
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Friendly, approachable staff, comfortable setup allowing customers to help themselves to refreshments while they wait. Set up allows browsing with not much disruption but help available when needed. Vehicles are always competitively priced and purchase is handled quickly and efficiently.
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Jai was amazing! Made the whole experience so stress free and straight forward, thank you so much.
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Hugh and the whole team at motorpoing glasgow was amazing from start to finish. No pressure sale
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Good selection of vehicles with helpful staff. No pressure and everything was explained up front. This was my first ‘used car’ in over 30 years and was pleasantly surprised with the no haggle and relaxed experience. I will definitely return when I need a replacement.
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Great Service. Great Value. No pushy sales and accommodates needs of the customers. Michael who helped me with getting the right car and package for myself he had great customer service and Kelvin when collecting my car were both from the Peterborough branch.
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We spoke to a few Dealers before we settled on Motorpoint. They offered us a good deal and the staff were friendly and helpful. We will use again and recommend to others.
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Couldn't fault the process. Speaking with Guy Seal over the phone who booked everything in for me to meeting Blake Jenkins at Glasgow branch who made the transfer pain free. Recommend to anyone and will do again in the future.
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Great experience buying my Peugeot 5008 from Motorpoint. From start to finish, the process was easy, professional and well organised. The staff were friendly, knowledgeable and helpful throughout. I am very happy with the car and the service I received. Would definitely use Motorpoint again in the future
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