Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Jul 31 2026
Excellent service from Tee & Dina, nothing was too much trouble, all questions answered, courteous and polite all through the selling process. I would highly recommend that if selling your vehicle then contact Motorpoint Manchester.. JK
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I found the staff at Motorpoint in Glasgow very helpful and friendly. It was well organised from going in one day to test drive the car, to driving it away the next day. The price of the car was excellent too (we saved a lot of money). A great experience and I would recommend them to everyone.
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Excellent service. Very pleased by the whole process.
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After searching the market for a couple of months I found Motorpoint to be the fairest priced for the best quality on the particular vehicle I was looking for. After application for my chosen vehicle, everything was swift. I collected my car a week or so later and couldn't be happier with it. Alex at the Leeds branch was great and made the process smooth.... [Read More]
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Plenty of cars to choose from. Very helpful staff. I would certainly recommend Motorpoint to anyone looking for a new car.
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Excellent service, would definitely use again.
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I purchased a Toyota RAV4 from Motorpoint on the 25th, of July and I also bought a dashcam from them. At the time of purchase, I was advised that a technician would contact me and install the dashcam within a week after the car was handed over. However, when I called to arrange the installation, I was given an appointment almost 25 days later. This is ve... [Read More]
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Submitted on: Thu Jul 30 2026
Service was great very honest, and fair.
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From start to finish Niall was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the exact car I was after and I’m delighted with it. I would recommend Motorpoint and particularly Niall to anyone looking to buy their next car.
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Just sold my car to Motorpoint and the whole process was quick and easy and I received the price agreed online. Can't fault them. Plus, the coffee was excellent whilst they checked the car.
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Rachel from motorpoint Peterborough was helpful in every way would recommend to anyone to purchase one from them
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Easy process Joe was really friendly and helpful and ensured all my specifications for the car I wanted were met. Always available via e mail with quick replies for any questions I had. Absolutely love my new car
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Everyone I dealt with were very helpful, friendly and efficient especially Aisling.
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Great customer service from Corey made myself and my family feel at ease
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The staff at Ipswich branch were very friendly and helpful from the moment I went into the showroom. Unfortunately, the car I went to view had been sold that day. However there was another similar to the one I wanted that had just arrived but was sadly due to go to another store. Harrison went above and beyond to secure the vehicle to stay in Ipswich and ... [Read More]
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The whole process from the initial advertising of vehicles on the website through dealing with a sales representative to select a vehicle and finally visiting the showrooms in Peterborough to inspect,test drive and purchase the favoured car was very smooth
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Always great service from Castleford, we don't go anywhere else for our cars now. A big thank you to Matthew who was very helpful throughout the process.
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I had a good experience with motorpoint overall, I was looking for a specific vehicle but most dealerships only had one location so they was all too far for me to reach, motorpoint has multiple dealerships around the UK so I was able to have the vehicle I was interested in moved to a closer location to me which was great but it did cost £200 to have it mo... [Read More]
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