Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Nov 04 2026
The process was so simple, no complications, the consultant was open, straight forward, and we felt comfortable in ging forward with the deal. We did go on the last day of the month, so the dealership was extremely busy. The entire process from starting to completion was done in less than a few hours.
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This is the second time, ive been to motorpoint.Great price, super fast. Staff were great, nice and easy.
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Very helpful sales team
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Very easy to deal with, helpful, & if you have made your decision about the vehicle you want to buy it’s all organised very quickly. Both the salesman Mitch & the you trainee who dealt with the handover were excellent to deal with. This is my second purchase through motorpoint, & if you’re interested in purchasing a low mileage nearly new vehicle I th... [Read More]
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Motorpoint process at going through the Process was good, with the workings of the Jaecoo7, not too clever but with the amount of tech inside the vehicle i am still left in the dark, Young sales lady good at communicating with me as a client, Ovrrall good
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As soon as we seen the car we loved it We had been looking in for different places but couldnt see one we liked till we come to motorpoint We where happy we could order the car from a different motorpoint and got exactly what we wanted The colour was perfect,,we were treated well Would recommend anyone that was looking for a new car
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Submitted on: Tue Nov 03 2026
Very good company. Great value and part exchange. Test drove vehicle on your own and no pressure to buy. Recommend to check this company when buying a low mileage nearly new car.
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Staff we're very helpful discussing everything change over with trade in wnt smoothly very happy to deal with motorpoint again
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All round good experience. I was offered a good trade in price and got the car i wanted at a good price. I travelled from midlands to Widnes and only took 40-50 mins to complete sale and travel back home. All in all a hassle free process and would definitely use motorpoint again.
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Great service
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Excellent service throughout
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I found the staff very helpful and the whole process went very well
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Meghan was very good checked lots of cars listened to what I wanted then found the perfect car for me. She explained everything nothing was rushed and the advice she gave was great. I’d definitely recommend motirpoint to friends
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Zeynep was wonderful we brought the wigs car from here and now mine tie sevice was great and wonderful all the staff were wonderful and helpful Thank you. All
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On our first visit and subsequent contacts, we found your representative; Jordan very knowledgeable and helpful without being over whelming. We also found Kieran to be very helpful during the collection. Both very approachable
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Welcoming staff, especially Charlie who made the whole experience stress free and sorted out everything quickly and efficiently. Only issue is the mats I ordered - I received fabric instead of rubber. But the fabric mats are fine.
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Generally a good experience, other than the car smells of cigarettes and the cleaning around the filling cap should have been better
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We chose motorpoint for our car because of the choice available. We didnt make an appointment but was welcome to have a browse. There was no pressure selling from anyone. Joe the salesman was extremely helpful and patient throughout helping us find the ideal car for my disabled wife. The process of everything was straight forward. Thank you . Would defin... [Read More]
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My experience of Motorpoint was excellent, Jai the salesman that assisted me was very organised, he gave good guidance and the whole process ran like clockwork.. Thanks for all your help..
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Excellent attention from Connor at sale and Wes at collection. Disappointed that I had to take extra time going back to have car serviced…should have been done before collection
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