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A Motorpoint customer being shown her new car by a member of staff

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

Submitted on: Mon Mar 18 2024

Very helpful staff, plenty choice of cars and very easy to deal with I was able to drive away the same day.

Reviewed on:

(5 out of 5)

Went very smoothly very happy with the vehicle and Thomas and Lewis were very helpful 😀 👍

Reviewed on:

(5 out of 5)

Bought a car from Motorpoint portsmouth ,very happy with the whole experience, friendly staff very helpful . Asking if i need any help with the vehicle showing all the dials etc even a call couple of days later to see how i was getting on so far very happy thank you

Reviewed on:

(5 out of 5)

Hassle free purchase, didn't feel any pressure for any addons etc. Will be using again for any future purchases.

Reviewed on:

(5 out of 5)

Caitlyn was great when helping me find the perfect car for me, The sales process was super easy and took almost no time at all, I have now spent a week with my new car and love it, the car was prepared to an excellent standard and is exactly what I need. A perfect example of customer service from the motorpoint castleford team

Reviewed on:

(5 out of 5)

A pleasant buying experience with knowleagable friendly staff and excellent quality of stock vehicles

Reviewed on:

(5 out of 5)

As my husband and myself are getting on a bit now there was no rush everything went smoothly and they took there time to make sure we understood everything

Reviewed on:

(5 out of 5)

Very good service from the people I dealt with thank you

Reviewed on:

(5 out of 5)

Conor was excellent going through the whole process. And we are really pleased with our car.

Reviewed on:

(5 out of 5)

Great customer service

Reviewed on:

(5 out of 5)

Easy process start to finish. Great selection of cars on display. Recomend the extended warranty for peace of mind.

Reviewed on:

(5 out of 5)

Great experience with helpful and friendly staff and great cars of the highest quality

Reviewed on:

(5 out of 5)

Quick and easy and the staff were really helpful

Reviewed on:

(5 out of 5)

The assistant was very professional

Reviewed on:

(4 out of 5)

Good, hastle free process. The deal that was agreed over the phone was delivered in a relaxed, friendly way and the gentleman I dealt with was very helpful. 5th car I’ve bought from this company and hope this car is as good as the other four! Thankyou.

Reviewed on:

(5 out of 5)

Submitted on: Sun Mar 17 2024

Could not have been more hassle free would recommend to anyone

Reviewed on:

(5 out of 5)

I recently bought a vauxhall grandland x from motorpoint Manchester I must say the whole experience was as a customer completely satisfying from the minute we ist walked in to the minute we drove away in our new car was very happy with their part x offer on my old car and o must say a special mention goes out to akeel who looked after us he was very knowl... [Read More]

Reviewed on:

(5 out of 5)

I knew what I wanted, I looked at 4 cars, chose one and I'm satisfied

Reviewed on:

(5 out of 5)

the salesman adam was very helpful and very polite and answered all our queries to our satisfaction

Reviewed on:

(5 out of 5)