Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Jun 26 2026
Stress free car uplift paperwork completed easily. Loved the showroom modern and free drinks while we waited in reception. Staff were kind and attentive. Reception were helpful on arrival. Vehicle was clean and tidy only one wiper was not OK cost £15 to replace when I got back home. Vehicle collected earlier than the original date. Offered test drive.... [Read More]
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Lee the salesperson was excellent throughout the process. I couldn’t fault his professionalism and commitment. It would have been 5 stars but I dropped one star as the PDI could have been better. Externally it was flawless but internally it would have benefitted from another 10 minutes with the hoover.
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Car mats arrived within stated time scale.
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Would have liked the service book for the car as promised
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Really easy process to test drive and buy. Friendly staff. Would recommend.
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1phone call, and everything arranged. Car as described and we purchased
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Great servic happy with my purchase
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Motorpoint offered a really competitive price on my part exchange vehicle and dealt with the transaction quickly and professionally. Great service.
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Niall the salesman was excellent
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Purchase was smooth and easy with no pressure applied by staff.
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Great experience !!
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Great service. Daniel was very helpful throughout the whole process.
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From start to finish everything was dealt with quick and all questions answered
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Very helpful. Answered all my questions on the test drive, then when I called them, and by email, and in person later. Very kind throughout the process, clearly trying to go above and beyond. Very grateful to them.
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Sales guys didn’t know everything but they showed a willingness to try and find answers.
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Submitted on: Thu Jun 25 2026
The sales rep Josh was professional and very helpful with all the question's I had
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Zeynep was very helpful and lovely to speak to made my purchase very easy
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Very satisfied with my experience buying a new car.
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Absolutely fabulous customer service from Bailey Never felt pressured into anything No question was too daft. When I went to collect my car again fabulous customer service from Kyla Explained everything about the car again for me. Totally recommend.
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