Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Jun 05 2026
Helpful staff. Good price for the car which was well prepared. Able to collect the car quickly
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No pressure from sales staff. Great price for my part exchange
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Was well looked after did not hassle you to look round the cars salesman was great very helpful would recommend you to anyone looking for a car
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no problem at all. everything has gone smoothly from start to finish. will definately recommend.
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Submitted on: Thu Jun 04 2026
Good prices, hands-off/low pressure sales approach
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Great stock, really simple to do business with and a great sales rep in Gorkem
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Absolutely fantastic service from Adam at the Sheffield branch . Helped us part exchange our old car and walk away with a new one . Sorted everything out and explained everything too us while training 2 others . Brilliant service
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I went to motor Point looking for a car as ive been looking for a.couple of weeks and not found anything till I went there . At first I didn't see anything but Upon leaving I spoke to Sophie who told me we have an on line site as well which she showed me and I saw a beautiful red Renault Clio hybrid which was the right price and just what I was looking ... [Read More]
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Sold a car at Coventry branch, they give the highest valuation at over £2K more than the lowest one from a competitor. They knocked £100 off the valuation for a split rubber spoiler under the front bumper which was very fair. Payment was instant and the whole transaction was pretty seamless.
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Bought a car from Motorpoint Manchester and Dina could not have been more professional or helpful. I also part exchanged a car and got a very good price for the car I exchanged. We were seen on time all paperwork completed and the car was in excellent condition Dina checked and test drove our old car and completed all the paperwork needed.
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Excellent customer service. Nothing was too much trouble. Also good choice of vehicles at good prices
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chelsea was very friendly and didnt pressure us and gave us time on our own to realy get a good look at the vehicle
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Very professional organisation. Staff supportive, attentive and helpful. Staff took time to answer our questions, and this really helped a straight forward and stressfree process.
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I would highly recommend motorpoint Swansea, amazing customer service so friendly makes your experience so calm and they go above and beyond and any questions you got they will answer them amazing service
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As allways at motor point great customer service and communication and strate forward to deal with
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Absolutely brilliant customer service 100%from beginning to end great company and great prices
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Swift service. Asked relevant questions and answered our queries. Offered other products but accepted our response.
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Great service from start to finish. No pressure! A totally relaxed experience. I must give a shout out to Corey Hodgkinson who looked after us ( wife and I) on the day. Thank you!
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Absolutely bob on as soon as I entered oldbury store. Jack & Josh were very helpful and explained everything. Great price, great car, great staff
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