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Motorpoint

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

A Motorpoint customer being shown her new car by a member of staff

Submitted on: Thu Jul 09 2026

It was my first time at Motorpoint, disillusioned with other vendors I made the choice to venture further afield. I wasn’t disappointed Vinnie, Seth and Reid were exceptional! Not pushy but knowledgeable and welcoming willing to provide advice where needed, the cars pretty much sell themselves! I really wanted to leave a 5 star review however, I’m having ... [Read More]

Reviewed on:

(4 out of 5)

Nice staff not pushy,

Reviewed on:

(5 out of 5)

Absolutely fantastic! The whole process was so easy and simple. Found a car I loved, did the paperwork and the car was mine, all in a matter of a few hours. Everyone was very helpful. Fully recommend Motorpoint Derby.

Reviewed on:

(5 out of 5)

A simple and easy transaction. Very little detail discussed and cosmetic & wheel insurance added without my knowlege.

Reviewed on:

(4 out of 5)

Friendly informative staff, quick and easy process

Reviewed on:

(5 out of 5)

Submitted on: Wed Jul 08 2026

Gave fair price for old car and new model I wanted was priced lowest at Motorpoint. No hassle process and looked after well from start to finish. I visited Motorpoint Widnes on recommendation from family member and would also recommend anyone wanting a new car to pay them a visit.

Reviewed on:

(5 out of 5)

Brilliant and straight forward price and service was outstanding, thank you to the chap who made it super quick too i do not remember if it was Lacey or Casey! 5stars

Reviewed on:

(5 out of 5)

The salesman Mitch and trainee sales Asah,very friendly and professional,no faffing about and no pressure sales,my over experience excellent would recommend.🙂👍

Reviewed on:

(4 out of 5)

We were so lucky to have Danielle (at the Glasgow dealership) look after us on the 29th June 2026, she was brilliant in so many ways, easy to talk to, listened to what we were looking for, no pressure at all when viewing vehicle options and so very supportive when she came with me on the test drive. Danielle has a calm, knowledgeable attitude that made us... [Read More]

Reviewed on:

(5 out of 5)

Owain was amazing very professional and made the experience very easy, just all very relaxed from start to finish, thank you!

Reviewed on:

(5 out of 5)

We purchased a Ford echo sport. I was not sure what I was requiring, I spoke with Wayne, who offered advice and support around my budget etc. The biggest part of this was he didn’t push or force any sale of the vehicle, everything was done at my pace. Once I identified the car I collected it the following day, the couple of little things on the paint w... [Read More]

Reviewed on:

(5 out of 5)

No pressure salesman, very professional, and honest. Gave good acceptable trade in price for my old car. Made the experience quick and easy. Will be using motorpoint in the future.

Reviewed on:

(5 out of 5)

I had an excellent service from this company. George Ball & Abbey Coull dealt with me in a very professional manner, making me feel at ease and explaining everything clearly. This is the first time that I have used Motorpoint and I would go back again and recommend them to others.

Reviewed on:

(5 out of 5)

From start to finish Ryan was very helpful, clear communication. Told him spec I required for my new car & he helped me. He made so easy, answered all my questions, eased my worries about getting a new used car. Love my new corsa and will recommend Ryan & Motorpoint

Reviewed on:

(5 out of 5)

Excellent customer service, full service 4 year old high spec car purchased at 7k less than main dealer offer. Also gave me same trade-in price main dealer offered against 1 year younger car costing 7k more with similar mileage. Now had car 10 months, no issues so very pleased.

Reviewed on:

(5 out of 5)

Great sales people Never too pushy

Reviewed on:

(5 out of 5)

So appreciative for the whole service from George, from the moment i walked through the door. He was super friendly & did all he could to help. I ended up having an issue with getting a car delivered but he was trying everything from his side to keep me satisfied and keep me up to date. Super grateful for his help

Reviewed on:

(5 out of 5)

Reece was very polite, informative and helpful throughout the process. Thank you

Reviewed on:

(5 out of 5)