Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Jul 19 2026
Excellent experience and service. No hard buy or negotiating. Transparent and effective
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Rob mossy was a huge help with everything as he was the last time I had purchased a car from motorpoint.
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Very polite and very helpfull staff not a tall pushy as car sales people usualy are* only came in for a look and bought a car thank you
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Excellent customer service. Big variety of cars. No pressure from sales people. Very positive visit nothing was a bother. Purchased a car. Big shout out to Kate Smith who helped us and guided us through our new purchase.
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A good way to buy a car, no salesperson following you, asking if they can help. Easy dialogue with salespeople, when YOU approach them. Keys provided, test drives arranged all without the feeling of pressure to purchase. Used Motorpoint 3 times now, recommended them to family and friends, and will continue to do so…!!
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Through the whole process, customer service and satisfaction were paramount. Our sales person, Connor, was very knowledgeable and extremely patient and helpful.
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Staff and service was great!
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Excellent service all relevant details fully explained Would definitely recommend
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Not pushy salesperson ,explained what was available to purchase as extras and advantages of them but didn't keep trying to add them on . Car prepared well and any scratches removed. Test drive arranged so could drive it before purchasing.
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Friendly staff , quick turn around the hole visit only took 50 mins
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Great advice given and friendly service
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Quick, simple. Staff was professional, kind and thoughtful
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Very good personal service with clear communication
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Submitted on: Sat Jul 18 2026
Great service from start to finish Shane explained everything and kept intouch. The car was ready for me to collect the next day. Brandon was there when we collected the car also made sure we were happy with everything great service
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I am buying sakoda kodiaq this platform all staff's very helpful and cooperative i much appreciated it am recommended every use this website . Thanks kind regards Syed shah
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Bought a car from motorpoint Burnley and hamza went above and beyond to help us with the sale highly recommend dealing with hamza at motorpoint 5star salesman
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Easy hassle free service selling my car to motor point. Sales person was great. The whole process was easy and straightforward and I also received £1250 more than the next closest offer from any other dealer.
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Honestly do not ever go to any other used vehicle dealership ever again. How refreshing to have such a pleasant experience from the moment you walk in the door to the moment you drive away in your car. The whole process was seamless well explained no pressure I will be back when I renew my car thank you Maidstone
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Had top class service everything went smoothly and straight forward well pleased
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