Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Jun 23 2026
Great staff and easy hassle free experience. Car was priced very competitively.
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When I got home with my new car I noticed that there was no tyre inflation kit, so it was just as well I didn't get a puncture on the 40 mile journey home. Secondly I lifted the bonnet up and the engine compartment and underside of the bonnet were absolute filthy. When I pointed this out to the salesman he said our cleaners aren't allowed to clean under t... [Read More]
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Great experience. Wonderful service from Zeynep and Nik. Explained everything. Quick and efficient. Also very friendly, polite and professional
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Excellent customer service from Chris Kettle. Very helpful and friendly
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We required a quick turn around as our previous car was off the road. Liam was really help and sort everything very efficiently and we got our new car the next day. Great service
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everything about my experience was great from the first phone call to the hand over of my new car. all the staff were polite and couldnt have been more helpful.
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My experience was great the staff and service and the price all were great
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Great service , made the sale very comfortable with no pressure
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staff so helpfull always had time for us to help if there was any thing we needed to no .great company to deal with .
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the car I needed at a price that was right.
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Non high pressure sale.Friendly and efficient salesperson (Rosse). Quick and easy process. The whole selling and buying process took less than 24 hours.
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We needed to downsides our car as needs had changed. Jack our sales assistant from motorpoint helped us, looked at all our options and a car that my husband could easily get in and out of. We got our car in three days of coming in, so quick so helpful so knowledgeable. Thank you Jack and motorpoint for all your help from the past to the present.
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Seth was brilliant, sorted everything, easy peasy
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Submitted on: Mon Jun 22 2026
Great experience. My second car through Motorpoint very smooth and easy service. Thank you 😊
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I like the way you are left alone to browse the cars. Trade in valuation was excellent. Very smooth transaction when we returned a week later. Oh and they have amazing coffee!
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Two people made our experience a memorable one they are Rash who was the salesperson knowledgeable, not at all pushy & last but not least Courtney who completed all our paperwork & was extremely efficient & nothing was too much trouble for her
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Great service left alone to browse through all cars and when u need the staff there’s no wait they are there to help and advise u on your vehicle you are looking at more to the point felt no pressure into buying my car what so ever loads of different choices at a good price
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