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Motorpoint

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

A Motorpoint customer being shown her new car by a member of staff

Submitted on: Sat Aug 01 2026

excellent service throughout the purchase on both staff and price

Reviewed on:

(5 out of 5)

Bought a car from Zeynep here. She was great and very friendly, will come back here again if we want to buy another!

Reviewed on:

(5 out of 5)

First class service

Reviewed on:

(4 out of 5)

Good job to Michaels in derby and zeynad. Keep it up

Reviewed on:

(5 out of 5)

Cannot fault anything the staff did. Would not have any hesitation in recommending them.

Reviewed on:

(5 out of 5)

Chris Kettle guided me through the whole process of buying the vehicle from start to the purchase of the vehicle excellent service

Reviewed on:

(5 out of 5)

I had seen the car I wanted online prior to visiting the store. After visiting the store to view in person, I had a few small needs to sway my decision to purchase, these were met. Jack R was great, no annoying sales patter, more about the customer experience. My experience was quick, efficient and I picked up my car in 3 days.

Reviewed on:

(5 out of 5)

Overall a good experience and Millie who looked after us when we picked the car up was very helpful

Reviewed on:

(4 out of 5)

We have had great communication with Justin Reid,mitch & Hugh at motorpoint glasgow. Very friendly&helpful we have now purchased 8 cars over the years and will definitely use and recommend this branch again Thank you May&Thomas Murdoch.

Reviewed on:

(4 out of 5)

Visited the Swansea Branch, great choice of cars.and we were looked after by a very professional Sales Person (Ryan Sullivan) who guided us through the process, will definitely buy another vehicle from them and would recommend to friends and family.

Reviewed on:

(5 out of 5)

Great service. All staff that I interacted with were helpful and informative. Thank you

Reviewed on:

(5 out of 5)

This process was a quite high anxiety event for me ,Kacia made the day special she instantly put me at ease helped me with the technical parts off the sales process was very kind and patient with me as an older person tech is not natural to me ,in fact the whole team everyone was kind and helpful very nice place to do business I will be back although not ... [Read More]

Reviewed on:

(5 out of 5)

Very helpful thou out the buying process,at both oldbury store where I started the buying process and derby store where I bought my Nissan .after service has been excellent as well

Reviewed on:

(5 out of 5)

The salesman alex was really helpful and proffesional

Reviewed on:

(5 out of 5)

Call in and ask for Joe he will sort u out no prob

Reviewed on:

(5 out of 5)

Submitted on: Fri Jul 31 2026

Excellent service.

Reviewed on:

(5 out of 5)

We were looked after really well we had trainee Joe from Coventry he was so informative and friendly we were so impressed

Reviewed on:

(5 out of 5)

After we had to wait some time to be seen too , everything was fine. All our questions were answered ; everything was put right and we drove off in our new car very satisfied. Very friendly staff made our visit a pleasure.

Reviewed on:

(4 out of 5)

Enjoyed the friendly atmosphere in the sales room. The staff all smile and offer to help 😀 They don't hasstle but offer help aappropriately to customer needs7

Reviewed on:

(5 out of 5)

Great experience! Staff were amazing (Aaron, our salesman was brilliant, so friendly and helpful) and a vast selection of cars at competitive prices. They had the exact spec car we wanted, and £500 cheaper than we could find anywhere else in the country! Highly recommended .

Reviewed on:

(5 out of 5)