Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Jun 22 2026
The one thing I liked about motorpoint was the salesperson let us walk around the cars on our own and they wasn’t pushy. My experience with motorpoint was on point and nothing was too much trouble for the salespeople. The car I was about to purchase had a fault but that was fixed. Then the purchase was completed. Fantastic experience. Will be buying off t... [Read More]
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Mark and Nick were our contacts at Motorpoint Edinburgh and both were excellent. Mark handled the end paperwork and seemed like a really nice guy who new his stuff.
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Submitted on: Sun Jun 21 2026
Chloe Brown she was really friendly and helpful, we looked a couple of different cars before we settled on the Seat Ateca we took it for a quick test drive and then sorted out the finance. Would definitely recommend motorpoint good selection of cars and good knowledgeable sales people.
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Martin our salesman was good, along with Maia when we collected the car. The only disappointment was that all four bottom door trims were very dirty. Have bought all of my cars from Motorpoint & always been excellent.
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Had a new car on saturday , very good service ,of ben from the start to the end ,good talk him and he understand very thing ,what we want , very happy with new car x
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I have purchased two cars now from motorpoint and with the service I received both times I wouldn't go anywhere else,Iv also recommended motorpoint to friends and family, a massive thank you to Kiran he was fantastic!!
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The salesman Hugh was very helpful and informative, in no way did I feel pressured to buy a car. Overall it was a very easy process. The price of the car was just outside my budget but as it had everything I wanted without compromising I felt it was worth the extra
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there are humble honest and helpful
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Zaynap is a very nice and efficient lady. She answered all our questions and handled the sale perfectly.
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Friendly staff willing to listen to my needs. Always very knowledgeable about the products. Competitive and best price for the exchange value of my car. However I did feel pressured into purchasing some products which I initially declined to buy.
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Had excelent customer experience in Motorpoint. Reid Benz on the first day was highly patient and professional. There were two other trainees (one called Raoul abd the other I cannot remember from the top of my head) who dealt with our query to textbook professionality on Friday 19th June at 6p.m and were very condiderate with us. Wish them all the best... [Read More]
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I am an older female customer who went on her own to change her car. I was in the hands of a young girl called chloe. She could not have been more patient or more knowledgeable. She made the experience so much easier. She did absolutely everything she could to help me in a very pleasant way. Thank you chloe
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Great staff who put no pressure on you to buy.
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Staff very helpful and polite , good choice of vehicles at good price
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Abdulraziq Hossein was the employee from Motorpoint who supported us with our journey in trading my old car in and buying a new car. He was extremely helpful and knowledgeable. He asked us lots of open questions to identify what car we wanted as a family and helped us tailor our search and our affordability. He kept us updated at every step of the proces... [Read More]
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From start to finish all interactions with Motorpoint colleagues were fabulous. Everyone I spoke to and me were professional, friendly and accommodating. Lynn in the dealership at Birtley went over and above what I expected. It was a very personal service and at no point did I feel like I was just another customer. Thank you Motorpoint for making my exper... [Read More]
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Very friendly and polite staff. Jacky man was 10/10 for being very helpful on the day. it is always very welcoming whenever I come to the Oldbury store.
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