Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Nov 13 2026
Great service from Ryan. Friendly and efficient.
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Professional, fast, patient with the client, clear answers to all the client's questions. Very good.
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Staff made it very easy and stress free, didn’t push anything on to you which was great! All staff were so friendly! Overall great experience purchasing a car.
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Submitted on: Thu Nov 12 2026
Very good and friendly staff helping you all the way.Service is perfect and all steps well clarified.
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Ashley was excellent, she was informative and understanding
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Great service, thank you Dawid. Keanan, Gurjit and Pete 😊
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I saw a car online and rang the local number. I was connected to the Derby contact centre and spoke to Aleena who took a reservation fee and created the sales order. I was given an appointment at the Swansea showroom where Jess dealt with the test drive, part exchange and handover of the new car. It was a fairly smooth process from start to finish.
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This is the second time I have used Motorpoint to purchase a car. Both times I have found the cars online, then gone to check them out in store. Their online descriptions are very accurate. The vehicles are very well priced. They have given me a good part-ex price. Staff are friendly and helpful.
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In saw brought .Sam was so helpful no persure .second time and will come again thank you
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Geoff Norman was very helpful, i knew exactly what i wanted and he delivered. I did not feel pressurised at all and i am so pleased with our purchase. The whole process was simple and stress free, thank you Geoff
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Nice showroom and nice people
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Very simple process to buy a car no hard sell lovely sales people especially Jamie
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Very efficient handover, great car and Sally-Anne was great at resolving a minor sat nav issue.
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Submitted on: Wed Nov 11 2026
We have bought many cars over the years and this purchase has been one of the easiest ever. From the car transportation from Wales, registration transfer and road tax refund it could not have gone smoother. No haggling over price and the car true to its word and in tip top condition. With friendly staff willing to oblige I would thoroughly recommend a ... [Read More]
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The staff member that dealt with me was extremely helpful and easy to communicate with
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