Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Oct 17 2026
I was well informed and both Ashton and Ryan helped me enormously, there was no waiting around, and everything just fit into place. Enjoying driving this Toyota Yaris cross now.
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Excellent service from Faz, easy to deal with and really pleased with the car
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Friendly on arrival and very helpful to end
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It' was all good 👍 everything went well
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Great experience buying a car from here. David and Milly were great in dealing with our purchase, all went very smoothly. Would definitely come back if we were to look into buying another car.
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Found the car I was looking for and every one I had dealing with were helpful
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Callum was excellent. Not pushy at all and really helpful.
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A smooth and positive experience and a very helpful sales representative. Only downside was lengthy sales pitches for extras which we stated we didn’t want but still had to listen to!
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Submitted on: Fri Oct 16 2026
Excellent service.
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Excellent service!
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Great handover from Cory
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Everything was explained as we went though the buying of a new car
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Made the whole process of buying my car very easy, customer service was fantastic. The staff are very helpful and friendly
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The customer service was excellent. From moving the car from another branch for me to view,to the helpfulness at the Maidstone branch.
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I was looked after by Arif who was professional, pleasant and dealt with any questions that I needed answering. He was very attentive.
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Brilliant customer service, staff extremely efficient and knowledgeable
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Good selection of cars..Decent trade in price..NO pressure from salesman in the yard, left to 'prowl' without being hassled! Good comms...yeah seems to have gone well so far! Hopefully car picked is reliable...hate buying a new car!
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Submitted on: Thu Oct 15 2026
Ab was very helpful and honest he was not pushy at all which i found very refreshing a great experience and a great car 😀 👍
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Great choice of cars to choose from little disappointing with my part ex price but happy with the new car
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