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Motorpoint

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

A Motorpoint customer being shown her new car by a member of staff

Submitted on: Wed Sep 09 2026

Excellent attentive service. All questions answered quickly. Very professional service by Dawid Kucharski.

Reviewed on:

(5 out of 5)

I have changed my car many times with motopoint and Have always found them to be the best car sales in GB

Reviewed on:

(5 out of 5)

Tristan was so helpful and made buying a new car easy and stress less he went that extra mile to put our minds at rest and would recommend Motorpoint to family and friends thank you

Reviewed on:

(5 out of 5)

Had a good experience buying a car from Motorpoint. I am very pleased with the vehicle. From start to finish, all of the staff members I dealt with were polite, professional, and helpful. They made the process straightforward and stress-free. I would recommend them to anyone looking to exchange there car to give them a try .

Reviewed on:

(5 out of 5)

The sales man was very helpful and very polite

Reviewed on:

(5 out of 5)

The visit to Peterborough was a pleasant experience, good choice of cars, competitive prices, knowledgeable and friendly staff

Reviewed on:

(5 out of 5)

Brilliant, absolutely floorless customer sales, all the staff involved where so nice and so professional at there jobs, right from the first viewing and right to the handover. This is our 3rd car over the last 8 years from Motorpoint and they are so good. We had a budget we had to stick too and the chap we saw (Conor Webster) went out on a limb and was s... [Read More]

Reviewed on:

(5 out of 5)

Very heloful & friendly staff. The hand over person explained the process very clearly and took plenty of time to ensure that I was dealt with comoletely.

Reviewed on:

(5 out of 5)

The team outstanding selection good this is my second car from motorpoint.

Reviewed on:

(5 out of 5)

Lovely experience

Reviewed on:

(5 out of 5)

Jai Bians was very interactive in giving me what i needed and very friendly throughout the process even when there was delays from Motonovo.

Reviewed on:

(5 out of 5)

All questions answered, made the payment process and transfer of ownership very smooth very helpful

Reviewed on:

(4 out of 5)

Brilliant service - I’ve bought 2 cars from them and now my husband has bought on me and he can’t fault them either. Guy Seal on the phone from a main office is excellent

Reviewed on:

(5 out of 5)

We were told to visit Motorpoint as few people we know went there and came home satisfied and happy. The process was smooth, Joe was really helpful and professional and I can say he went above and beyond. We end up collecting the car earlier than the schedule date and tried his best to get us the appointment for collection. Thanks Joe! We will definitely ... [Read More]

Reviewed on:

(5 out of 5)

Charlie was great , informative and helpful

Reviewed on:

(4 out of 5)

Very relaxed environment where we could spend our time without being hassled to buy, I didn't actually visit to buy a car that day as I was just looking to see what kind of car I'd like but I felt comfortable and I've ended up with a fantastic Volvo. I'd very much recommend Darcy and the team

Reviewed on:

(5 out of 5)

An easy process to buy with no pressurised selling. Great friendly staff and good selection of vehicles

Reviewed on:

(5 out of 5)