Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Jul 08 2026
The salesman Mitch and trainee sales Asah,very friendly and professional,no faffing about and no pressure sales,my over experience excellent would recommend.🙂👍
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We were so lucky to have Danielle (at the Glasgow dealership) look after us on the 29th June 2026, she was brilliant in so many ways, easy to talk to, listened to what we were looking for, no pressure at all when viewing vehicle options and so very supportive when she came with me on the test drive. Danielle has a calm, knowledgeable attitude that made us... [Read More]
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Owain was amazing very professional and made the experience very easy, just all very relaxed from start to finish, thank you!
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We purchased a Ford echo sport. I was not sure what I was requiring, I spoke with Wayne, who offered advice and support around my budget etc. The biggest part of this was he didn’t push or force any sale of the vehicle, everything was done at my pace. Once I identified the car I collected it the following day, the couple of little things on the paint w... [Read More]
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No pressure salesman, very professional, and honest. Gave good acceptable trade in price for my old car. Made the experience quick and easy. Will be using motorpoint in the future.
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I had an excellent service from this company. George Ball & Abbey Coull dealt with me in a very professional manner, making me feel at ease and explaining everything clearly. This is the first time that I have used Motorpoint and I would go back again and recommend them to others.
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From start to finish Ryan was very helpful, clear communication. Told him spec I required for my new car & he helped me. He made so easy, answered all my questions, eased my worries about getting a new used car. Love my new corsa and will recommend Ryan & Motorpoint
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Excellent customer service, full service 4 year old high spec car purchased at 7k less than main dealer offer. Also gave me same trade-in price main dealer offered against 1 year younger car costing 7k more with similar mileage. Now had car 10 months, no issues so very pleased.
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Great sales people Never too pushy
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So appreciative for the whole service from George, from the moment i walked through the door. He was super friendly & did all he could to help. I ended up having an issue with getting a car delivered but he was trying everything from his side to keep me satisfied and keep me up to date. Super grateful for his help
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Reece was very polite, informative and helpful throughout the process. Thank you
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Micheal was most helpful throughout the buying process, & so far we are happy with the two Peugeot cars
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Good customer service no hassle
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Excellent customer service
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Fantastic service from start to finish, from the first person we spoke to to the last.
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Purchased our 3rd car from Sheffield Motorpoint. A pleasant experience provided by Adam. We had a few issues on collection that required attention. Donna and Adam promptly dealt with these and resolved.
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Submitted on: Tue Jul 07 2026
Excellent service overall Very helpful salesperson. Only thing that was frustrating was poor communication following visit to Motorpoint when I spoke to member of staff with a query on same day of visit and asked to speak to salesperson and was told they would pass message on and call me back but that didn’t happen Again Motorpoint rang on 3 separate oc... [Read More]
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We couldn’t be more pleased with the customer service we received when purchasing our new car today. We were helped and advised by Ashton Nuttall. Nothing seemed too much trouble for him . He was very helpful, knowledgeable and professional throughout . He also gave us plenty of space to be able to browse the huge selection of cars. At not point did we fe... [Read More]
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