Gold Trusted Service
All Cars Less Than 3 Years Old
and less than 25,000 miles

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Feefo, the independent review site, after they've purchased their car from the UK's leading car supermarket.


Excellent and friendly service throughout process of purchasing a vehicle.
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Great service
Great service, good customer services
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Good service, helpful staff and great prices
Lovely to drive and everything I was looking for in my next car.
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Martin was thorough, concise and made the purchase of my vehicle easy.
I am extremely happy with my new car.
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service quick with no messing about
Good fair price for a good condition car presented as if new
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
This is the first time I have purchased from Motorpoint and it won't be the last-it was very slick-from first phonecall and reservation of car to part exchange and swap over-no gimmicks, no b#ll just an honest friendly transaction
im happy-i just wanted a good... [Read More]
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
very pleased with overall service. syaff very friendly.
enjoying my new car and its lovely to drive
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Dealt with jack Jordan and Jason griffiths on the sales side and they were both very helpful and knowledgable.
My son is driving the car and he has no complaints, only good comments
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
chap who tranfeed the car was a1 no problems.
well pleased with the car and happy the way were treated by every one.
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Very helpful staff. Good information on use of the controls of the car. Excellent selection of nearly new vehicles.
Lovely car. Immaculate presentation.
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service from Lee at the Birtley branch
Easy drive and very comfortable
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
excellent service
great car at a great price
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Everything from start to finish 5 stars very helpful
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent customer service, very helpful and very friendly
Absolutely love it best car ever
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
The lady who sold me my car was so lovely and helpful. She made sure I was comfortable and made the process very quick and easy. 10/10 for service.
I was a returning customer and will continue to return to MP
Very happy with my car it’s great
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
I found the car I was looking for on their website which seemed to tick all of my boxes, but as I live over 200miles from the site I was apprehensive that it might not be in as good a condition as it looked. After assurances from Guy at the sales dept I decided to travel up. We were delighted with the... [Read More]
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Great service from start to finish from Motorpoint in Burnley. Rob Moss was the salesman, he sorted me with the car that I wanted and got it transported to Burnley for me from another branch. I was then dealt with by Debbie when completing the sale, very pleasant and helpful, overall... [Read More]
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Deborah in the hand over team was excellent. She went through everything very thoroughly and was really professional. Her customer service skills are 5 star.
Great car. So comfortable it’s just what I have been looking for.
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent friendly service. Calm environment they let you look around at leisure and waited for us to let them know what cars we are interested in. Fast friendly sale and pick up at a time that suited me. Would definitely buy from again. Both my children and myself have know brought from... [Read More]
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Pleased from start to finish. Sales experience not pushy. Good price for Great communication. Half of tank of petrol on collection. Very efficient service. Would go there again and would recommend to others.
Very Very pleased would recommend
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
I have used motorpoint 3 times to buy a car. This latest time was efficient and the sales man pleasant and I will return to see him next tine when I buy a car in 12 months time
Happy with the price and experience
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Service was brilliant at Motorpoint Birtley from going to look at a car to purchase. More than happy to help with any questions I had throughout. Love the car thanks 😃
Love the car very comfortable and plenty of space get so much for your money!
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Every aspect of buying the car was carried out efficiently and professionally. This is the second Fiesta I have bought at Motorpoint Burnley and would recommend them.
The car was purchased for my daughter, I know she is very pleased with it. It is the new model Fiesta... [Read More]
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Very professional and helpful, would recommend.
Very pleased with the car.
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Very professional, a good experience.
Finding out more as time goes on
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Really helpful staff friendly and professional
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Great service. They moved mountains to get me my car.
I love the car. Not needing to say much else.
Very happy
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
The Motorpoint service was really first class. No haggling or pressure applied to me as a customer. I was delighted with the sales and handover procedure which was dealt with efficiently.
I would certainly recommend Motorpoint to anyone and feel certain I will return in the future.[Read More]
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
It’s all down to the people you deal with and they were warm and welcoming
It’s fantastic what I wanted
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent. Best car buying experience ever. Have already recommended Motorpoint to friends.
Very satisfied the car is exactly as described
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Robbie Dicken was very personable, gave clear advice, and sourced the car we wanted very quickly. The car was delivered in perfect condition on time, and the whole process was a joy. Would highly recommend both Robbie and Motorpoint.
Reviewed on: 20 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
I found the people I spoke with to be friendly & efficient. They answered my questions, guided me through the process and helped me get my nice new car.
I'm very pleased with our purchase. It was easy to use the website and there was sufficient info to compare the... [Read More]
Reviewed on: 19 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Great service. nice, helpful and friendly staff with no big pressure to buy.
Fantastic car. love all the extras and for a 1.6 diesel it goes very well.
Reviewed on: 18 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service!!!!!!
Reviewed on: 17 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
4th car from motorpoint so you guys must be something right , would and have recommended motorpoint for excellent trade in prices and just a great experience on how easy is to purchase a car with no sales rep hover over the buyer and no hard sale tactics.
great... [Read More]
Reviewed on: 17 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Relaxed and easy interaction to purchase my new car
Happy with my new car thank you
Reviewed on: 17 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
It took two hours from me walking in to walking out with my new car. I had a part exchange that I got a reasonable offer for. There was no pushy sale man and that is a big plus for me. All in all It went very smoothly.
It took two hours from me walking in to walking out... [Read More]
Reviewed on: 17 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Good friendly customer service
Good car at a good price thanks
Reviewed on: 17 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Brilliant custimer service start to finish. Ian gillies and jack conlon were both fantastic, i got what i wanted at a price i wanted. The cars great, thanks alot!
Reviewed on: 17 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service, from salesman through to hand over assistant and receptionist. This is my third purchase from Motorpoint and would certainly recommend.
Very pleased with the car, exactly as described.
Reviewed on: 17 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
Bought my car from Motorpoint Chingford on 5th September. Did not really know what to expect but was very impressed. Everyone very friendly and welcoming. No pressure/hard sell. Great experience from being greeted on arrival, being able to browse cars at our leisure before needing to involve sales... [Read More]
Reviewed on: 17 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)
A very enjoyable experience. Staff were very helpful.A great way to buy a car.
Very happy with my car at the moment
Reviewed on: 17 September 2018
Vehicle Rating: Service Rating:
(5 out of 5)