Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Oct 26 2026
I got my Audi from Motorpoint in Chingford and Raj was the salesman that helped me through the whole process. He was absolutely fantastic!!. He was extremely knowledgeable, kind, helpful and went over and beyond to make sure I got the best deal. His customer service was 11 out of 10!!. Overall my whole experience with Motorpoint was fantastic and I have... [Read More]
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We had Dom deal with us, everything was explained in detail and any questions asked were answered in a knowledgeable way. No pressure selling polite and friendly. He is a credit to the company.
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Only because I had such a professional experience with Motorpoint, have I bothered to write this review, which I don't normally do. So here goes - When I first dropped by at their Manchester site, I was only at the beginning of my search for a new car. Kaylum Sharp came to say hello and as my daughter and I perused some vehicles, Kaylum brought out variou... [Read More]
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Arranged for car to be at sheffield. Gave me the best p/ex price.staff could not do enough for me very polite and helpful.would go there again for my next car.TF.
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Dawid was brillaint, friendly and helpful from the start. Great experience.
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good value car with excellent service.
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We had purchased from this particular Motorpoint before and were extremely pleased with the car and service we previously received. Therefore we went back and purchased another car and had a very good part exchange. Importantly the sales staff are very good and not pushy allowing you time to make a decision. Sion and Adil were both very helpful and I woul... [Read More]
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Staff very helpful.
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A good selection of cars to view locally and a much wider option available on line. There is a charge to get a specific car delivered but this is refundable. Overall our purchase was a good quite smooth experience, but was slightly let down by having to deal with different staff almost each time we visited. Nice coffee though.
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Very happy with your Staff ,couldn't be more helpful.
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Issues free transaction, car prepared well. Very professional
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Submitted on: Sun Oct 25 2026
From the moment we walked into the Peterborough showroom Dawid made us very welcome and was extremely helpful with our car search. Without doubt his knowledge and attention to detail were instrumental in our purchase of a car from Motorpoint.
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I seen a vehicle in Motorpoint website, sent couple chats to see about details, got good information back which eventually led to a telephone conversation with Dani Boyd, which led to me placing deposit and counting down days to collection. Plenty assistance and information then with regards my trade in , on pick up day went smoothly enough , had to go b... [Read More]
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A returning customer and the service was fantastic again! Ibo was was so thorough and made me feel as if there was no pressure to rush anything. Incredibly helpful and took his time to explain everything to me. Also fantastic service from Maddie who helped with all the document signing and vehicle exchange, extremely helpful and also made sure I was ok an... [Read More]
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A relative recommended Motorpoint to me, but I initially had some concerns because I have encountered some very 'pushy' salesmen in the past. I needn't have worried, because the person who handled my enquiry, Sachin Sharma, provided excellent customer service. He was superb. Polite, professional and helpful. And extremely charming! I must have been one ... [Read More]
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Really happy with my experience at Motorpoint Widnes! Everyone was lovely, really friendly and helpful, and made the whole process so easy I was really pleased with what I got for my part exchange too. They even sent my personal pictures back to me, which I thought was really nice of them, It’s the little things like that that make a difference! Honestl... [Read More]
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