Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Nov 28 2025
Great ! Everything was quick and straightforward!
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Excellent customer service, very informative on any questions I had, fully explained every step of the process.
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Very quick,very professional, very helpful.
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Was really looking forward to after and all the staff were helpful
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Very helpful team to find my sisters first car
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Michael was fab and easy to deal with Cheers
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Geoff made it as painless a car purchase as I've ever had. No hard sell. He navigated me through the whole process professionally and with a laid back attitude I appreciated.
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Submitted on: Thu Nov 27 2025
Really good professional service offered by Gorkem whom resolved a few slight issues with the car on pick up day and would certainly use Motorpoint again in the Future
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Joshua was very helpful from the call centre, he explained everything, great customer service,
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Very efficient service, no fuss or pushy sales tactics. Easy part exchange too, my new car is lovely! 👍🏼
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Thank you for your help for finding my perfect car 10 out 10 Henry Buchanan
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The young chap that dealt with me was very polite and very helpful. I would certainly recommend him to anyone if they needed help buying a car . His name was Toby.
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Had a great experience purchasing at the Motorpoint Chingford branch, very smooth and accommodating and the team were quick to assist in resolving an issue with my trade in. Would highly recommend anyone purchasing to visit Motorpoint.
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Friendly service with no sales pressure
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Very simple paying system
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It was an easy process and Nathan John the sales person in the Swansea branch was really helpful and made me feel at ease. He explained the process of buying the car, showed me around the car, where the necessary documents is service records, car manual etc. all in all it was a pleasant experience.
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Excellent customer service. No pushy salesperson. We were left at ease to browse and given time to see inside, as well as test drive the car s before choosing. Honest pricing and support with finance.
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I was looked after very well throughout the process
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Friendly staff and excellent service. Great selection of cars.
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