Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Sep 27 2026
Staff make you feel comfortable all the time and there’s nothing that’s too much
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Jack couldn’t be more helpful and made the whole process of getting car really quick and straightforward. Would recommend.
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Need to be better when touching up the door edges as no very good
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Thanks Linda for good service and cumunication
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Chloe Brown was fantastic. Really great handover and very happy with all round service!
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Purchase in the car was a breeze explained clearly in contract Michael was very professional
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Very positive service and friendly people
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The fact that there was much pressure by the sales staff but were very helpful when needed and the price was competitive making the overall deal very good.
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We was greeted by a salesperson who had lots of knowledge about the cars we were looking at. He gave us the keys and just left us to it in a good way. No following us or rushing us. Me and my wife felt relaxed through the whole process with no pressure on us at all. Thank you again gianluca for all your help and service.
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I had the pleasure of speaking to Savannah and Shannon. They were professional, friendly and gave a personal approach to my car sale. They sealed me a really good deal for my part exchange. And found me a car that suited my needs. The whole process was easy and stressfree. They kept me up-to-date and in the loop the whole time. Very happy with my service ... [Read More]
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Easy to choose a car
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Good service, never pressured , decent prices, left alone to browse, free refreshments to help yourself to, Only criticism is better valetting once car purchased.
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Submitted on: Sat Sep 26 2026
Excellent customer service. Professional and helpful sales assistant who led us through all the stages of buying a car.
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Looked after all my needs
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Staff exllent customer service, ben was outstanding,
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We have bought many cars from here and it is always a smooth and pleasant experience. Maddie helped us today and was friendly, knowledgeable and efficient, and we were in and out with our new car quickly, no stress at all.
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I visited Motorpoint Swansea yesterday feeling really deflated after having to return a Range Rover Sport I’d bought elsewhere. I absolutely loved the car, but unfortunately it arrived with 46 faults, so I had no choice but to send it back. I genuinely didn’t think I was going to find anything else that compared. From the moment I arrived at Motorpoint, ... [Read More]
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