Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Jan 08 2026
Great prices great trade in and great service .
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Motorpoint gave me a good price for my car and a competitive price for my new car. The salesman who I was dealing with was very good.
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From first walking in the door to driving my new car my whole experience was top rate no pressure off the sales staff I found them to be great to deal with totally honest and happy to help this is the first time I’ve used motorpoint but i will definitely buy off them again thank you to all at Manchester where I bought my car from thanks steve
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Was a good experience,and a good price.
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Excellent service, got the exact car I wanted with no fuss, no hassle
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Fantastic customer service! Dave was so patient with me as I walked around, trying to decide on some good quality cars and wanted to give them test drives. Savannah was wonderful in helping deal with the financial side of things.
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Really smooth and stress-free car buying experience from start to finish. Everything was clearly explained, no pressure at all, and I love my new car!
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Very helpful and no pressure to purchase. Good value .
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Very helpful staff and found me the car I wanted I would recommend them
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Submitted on: Wed Jan 07 2026
Fantastic from start to finish. Not pushy and gave me more than enough time to choose my new car. Everything explained and great communication and organisation. Gave me the best price out of anywhere for my trade in and a great choice of vehicles. Special mention to Dan from Castleford store and Ryan on handover at the Sheffield store. Great work guys, w... [Read More]
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Sophie was amazing from start to finish,nothing was to much trouble. Great experience 👍🏻
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I believe the sales team had my best interests to heart
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Having recently decided to sell my Audi A3, I had done the rounds with every car buying site on the web. Not only did Motorpoint give me the best price as per my appraisal, but the whole process was very easy and slick. May I also make reference to the Sales Executive who dealt with us was named Luke Appleton, who was friendly, professional and polite an... [Read More]
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All the staff were very pleasant and friendly my salesman Ben did everything he could to help me , overall good experience thank you
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Brilliant from start to finish, drove my new car home the same day!
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Nik was very helpful and catered to our needs. Very patient and explained and answered all our many many question
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Nice friendly staff all information required given Quick easy way to buy a car no hassle
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Nathan Binns was excellent, no pressure sales just helpful and informative. Cannot fault the approach here.
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Buying over the phone was made easy by Ian and handover at oldbury with Dan was great; he really cared about making sure we were happy and couldn’t have been nicer or more professional - really good service My only feedback was that imperfections need to be clear at the time of purchasing so you are prepared at collection
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