Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Feefo, the independent review site, after they've purchased their car from the UK's leading car supermarket.

Motorpoint customers

Fantastic friendly and professional service throughout, great prices and accommodating showrooms. Only disappointment is that our vehicle had not been valeted inside and was filthy. At this we almost walked away but the team dealt with the issue and got the car cleaned up for us. An... [Read More]
Reviewed on: 11 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Brilliant service, lots of help when buying my new car!
Love my new car!
Reviewed on: 11 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Great car, very good price, very happy with the service.
Best price for lowest mileage
Reviewed on: 11 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Brilliant service all round
Great value
Reviewed on: 11 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Quick, helpful efficient
Reviewed on: 11 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Friendly,helpful, professional and no pressure from salesman. Totally stress free experience
Just the job!
Reviewed on: 11 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Great service
Very happy
Reviewed on: 11 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
The salesman Martin was extremely helpful and made the purchase very easy without any unnecessary pressure
This is my wife’s car which I occasionally use for business. Couldn’t be more satisfied.
Reviewed on: 11 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Sehran Faisal was easy to deal with and very helpful and patient during the time I was looking for a new car. I completely changed my mind having gone in for one type of car and in the end bought something completely different, which has turned out to be a good choice.
I... [Read More]
Reviewed on: 11 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Fuss free, clear communication, excellent customer service and high choice and quality of vehicles.
Delighted with our car, great value. Justin went out of his way to keep it reserved for us when we hit a delay completing the purchase, really flexible and great customer... [Read More]
Reviewed on: 10 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
I went to motorpoint to view a particular car ( Ford Fiesta 1.1 Zetec 18 plate) and was shown the car by Maruf one of the sale assistants working there. He explained how different the new fiesta's were to my old Fiesta 52 plate. He went on to explain how smoother and comfortable the ride would be... [Read More]
Reviewed on: 10 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
First time i have purchased car from Motorpoint, 5 star service all round, had small issue with car but was resolved instantly, Easy to deal with, business was conducted in a friendly manner and no hard sales. Will use them again.
Car was as per the specification... [Read More]
Reviewed on: 09 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Rob was a very helpful salesperson, not pushy at all but knowledgeable about the car I bought.
Great car at a very good reasonable price
Reviewed on: 09 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
very clear process with clear explanations provided by staff
Reviewed on: 09 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
went above and beyond
great
Reviewed on: 09 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
I cannot fault the service I received. The easiest car change ever!
Very pleased with my choice of car
Reviewed on: 08 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
This is my second consecutive car purchase from Motorpoint. I really like their straightforward, honest approach. From my initial email enquiry, I received a follow up call within an hour and their sales person (Lewis Boatman.... who was excellent) provided me with all the information I needed... [Read More]
Reviewed on: 08 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Very professional service & went the extra mike to help with queries
Trouble free from when we made first contact until we drove the new car home
Reviewed on: 08 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Very good service. All thanks to Sahd who helped us with purchasing the car and being patient with us!
Great car
Reviewed on: 08 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
No pressure or hassle when looking. We were handed the keys and given as much time as we wanted to view, with the simple instruction of "let me know how you get on". A much better and relaxed approach than some of your competitors.
Great car, well presented.
Reviewed on: 08 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
We were greeted by a very pleasant and knowledgeable salesman who was most helpful. We had some idea of the car we were looking to purchase but the salesman showed us other options in our price range which was nice. We would recommend using Motorpoint to others.
A... [Read More]
Reviewed on: 08 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Marvin was really helpful made the whole transaction move smoothly and helped me find the right car for me. Highly recommended
Satisfied
Reviewed on: 08 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Friendly completion of transaction. Didn't expect to be able to drive to drive vehicle home. All normal vehicle purchase obstacles overcome.
Ticks most of my boxes.
Reviewed on: 08 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Ayrton Pugh was very helpful . I appreciated that there was no 'hard sell' . The whole process was easy.
Reviewed on: 08 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Make sure you have picture id otherwise you cannot drive away. Apart from that very good service and pleasant staff. Great car as advertised. Very happy customer
Car is exactly as I expected and advertised.
Reviewed on: 08 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service from all staff involved with car purchase. From entering Motor point to leaving with car staff could not have been more attentive.
Car drives well and very roomy for a small car Condition of vehicle very good
Reviewed on: 08 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Fab company. Use them. Forget about franchised dealers!!
Great value. professional staff
Reviewed on: 08 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
The staff are extremely helpful
Love it
Reviewed on: 08 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Good transaction, nice people to deal with.
Great car exactly what I wanted.
Reviewed on: 08 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
My experience with motor point was extremely excellent. It was made very simple for me, everything was explained really well. The service from the salesman to the finance department was superb. Also when waiting for the car I had the choice of getting some lunch which was also very... [Read More]
Reviewed on: 08 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
They ensured I was well looked after and Tom did everything to help me get the car I wanted, at a price I could afford.
So good,I brought another one!!!
Reviewed on: 08 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Great service. Helpful service from Danny on the phone who made reserving the car a very smooth experience.
Reviewed on: 07 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Treated fairly and got what I expected for my trade in. I enjoyed my overall experience during my visit and would not hesitate to recommend Motorpoint to members of my family.
The car has everything in need in it. I enjoy the driving position and the overall driving... [Read More]
Reviewed on: 07 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Reserved car in advance on line. Naz rang me back very quickly and went through everything very clearly. I was given a reasonable trade in value for my car and an appointment at the Castleford Branch next day. Turned up early to look over the car and was seen by Georgia who... [Read More]
Reviewed on: 07 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
No fuss, no heavy sales. Easy and straight forward.
I knew what I wanted, once the sales person said hello I was left to browse. She asked if I wanted the keys to the car,and left me to it.
Just how I wanted it.
I had been looking to change my car for a few... [Read More]
Reviewed on: 07 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
quick and easy transaction. cars were in good condition. discription was ccurte nd with just the right price.
Haven't regretted my decision to buy
Reviewed on: 07 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Would recommend to all friends and family
Very pleased
Reviewed on: 07 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
No pressure sales and staff were so friendly. An easy shopping experience
Great car in great condition. Lovely to drive
Reviewed on: 07 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
I was not hassled during the viewing of cars and the salesman was very helpful when needed. The handover was also smooth and very friendly.
So far I am delighted with the purchase.
Reviewed on: 07 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Having used Motorpoint in the past I was looking forward to another smooth purchase and I wasn't dissapointed! From initial contact through to collecting the vehicle noyhing was too much trouble. A good valuation on my part-ex vehicle and a good price on a virtually new one I would... [Read More]
Reviewed on: 07 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Great service, great car, I would use again
Reviewed on: 07 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Bought new car salesman was excellent in dealing with me top customer care
Love my new car
Reviewed on: 07 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Just an excellent service. Total efficiency and professionalism from all the staff. Carried out all aspects of buying a new car and trading my old car in. Everything was handled extremely well. I would say they are like a "well oiled machine" !
Great car. I knew as soon... [Read More]
Reviewed on: 07 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Professional service everything went smoothly very pleased with all at Motorpoint
No problems I have every faith this car looks good and drives well
Reviewed on: 07 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Friendly and helpful no pressure and fair price
Very happy
Reviewed on: 06 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
I didn’t even go in with the intention of buying a car that day. But when I found the car I wanted and was assisted by Henry, the whole process was so easy and stress free I couldn’t help but buy a new car.
Absolutely love the car and by far the best car I’ve ever... [Read More]
Reviewed on: 06 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Very easy and efficient good price for the exchange
Great car very happy with my purchase
Reviewed on: 06 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Good level of service and quick to process.
Good car, good condition, competively priced.
Reviewed on: 06 November 2019
Vehicle Rating: Service Rating:
(5 out of 5)