Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Jul 15 2026
We had a great experience at Motorpoint Leeds thanks to Alex. He was polite, and very knowledgeable throughout the whole process. He took the time to listen to what we needed, answered all of our questions clearly. What really stood out was that he didn’t try push unnecessary extras, which made the whole experience feel relaxed and honest. We’d happily ... [Read More]
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They came and took my car in for a service and M.O.T Brought it back when the service was done .The service from Motorpoint was exceptional. The staff were friendly and polite and really couldnt do enough for you.I would recommend Motorpoint to anyone.Well done Motorpoint I appreciated your care
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Fantastic customer service, no pressure into buying a vehicle at all
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Returned to Motorpoint Burnley to look for a new car as I had purchased a car from them previously some 10 years ago. We experienced a high standard of service and were not left disappointed. Harrison took care of us, he was engaging and we didn't feel any pressure from him. He was helpful and informative. Harrison took us on a test drive, he was able to ... [Read More]
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Great price deal on new car & friendly staff helped with all questions Thank you to Hugh , Ral & josh for great customer service ! Really happy
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Great service. Michael crouch was professional, informative and nothing was too much trouble.
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Zeynep was absolutely fantastic from start to finish. She was friendly, knowledgeable, and made the whole process of buying my new car easy and stress-free. There was no pressure to make a decision, and she took the time to answer all of my questions and explain everything clearly. I really appreciated her patience and excellent customer service. I would ... [Read More]
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Very good service pick a car , if you find a better one before pickup date they will oblige you if they can so yes 10/10 Staff very good
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Good cars at a reasonable price and no pressure from sales dept
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The staff especially marco and their swift procedures.
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Nice friendly staff , helpful without putting any pressure to buy ,allowing you to take your time and getting a coffee in the seating area on your own while deciding made the purchase of new car a better experience,Daniella and assistant manager were very helpful , would definitely recommend motor Point to friends and family
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Submitted on: Tue Jul 14 2026
An excellent variety of cars to choose from. The Salesman are very helpful, & the process was made simple by our Salesman (Matt) from viewing/choosing to purchase & collection. Thank you Motorpoint.
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Still awaiting for service history on vehicle. Also, confirmation of model of vehicle
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Very helpful staff. No pressure. Good quality cars would recommend motorpoint to friends and family.
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Excellent service. Staff were welcoming and well informed. Helped me with every detail.
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We have recently changed our car and needed to sell our current car. We checked the usual places (Car Wow, Motorway, We Buy Any Car, etc) and Motorpoint offered the best price online. Booked our appointment, in and out within 30 minutes with being offered the price quoted online. The whole process was extremely easy and couldn't be happier. I would 100% u... [Read More]
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