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Motorpoint

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

A Motorpoint customer being shown her new car by a member of staff

Submitted on: Sun May 31 2026

As usual, the staff at Motorpoint Peterborough were very helpful and knowledgeable during my visit, all questions answered and explanations given. Overall a very pleasing visit, and we came away satisfied with the vehicle we purchased.

Reviewed on:

(5 out of 5)

Salesperson very helpful

Reviewed on:

(5 out of 5)

Great choice of cars, staff knowledgeable, approachable and attentive without being overbearing. I don't usually enjoy buying cars but the process was made easy. Excellent service!

Reviewed on:

(5 out of 5)

really good experience made to be comfortable in looking for a car and staff very friendly and helpful

Reviewed on:

(5 out of 5)

The whole experience was really pleasant. The salesman Joe in motorpoint swansea made buying our new car very easy and explained everything really well. He was kind and patient throughout.

Reviewed on:

(5 out of 5)

Excellent choice of cars staff friendly and very helpful customer service helpful back shelf missing but ordered and delivered it quickly. Thanks very much

Reviewed on:

(5 out of 5)

I had a great experience for the 3rd time purchasing a car from you. There’s just one thing wrong the beading around the drivers seat window is loose & air conditioning not great Thanks once again .

Reviewed on:

(4 out of 5)

Support and info all the way though , Car was perfect. Joel guided me through the process with patience and understanding.

Reviewed on:

(5 out of 5)

Very large selection of cars very professional salesmen no force selling excellent service reasonable car prices no hassle problems

Reviewed on:

(5 out of 5)

Just a pure seamless process

Reviewed on:

(5 out of 5)

Wonderful service from the lovely Daniella. Helped me find the car of my dreams. Really friendly staff throughout. Cannot fault my experience at all. From start to finish, it was simply superb 👌 🌟 🌟🌟🌟🌟

Reviewed on:

(5 out of 5)

Issy was very knowledgeable and made the whole process seamless. He assisted with all aspects down to the road tax. Excellent service and after care.

Reviewed on:

(5 out of 5)

No hassle easy

Reviewed on:

(5 out of 5)

Great experience from beginning to end. Thanks Connor great job!

Reviewed on:

(5 out of 5)

Customer service was top notch. Sion is a very good man, he made all the process very easy and simple, Sion went extra mile to make sure I was happy eventually as I was very stressed. Am so glad I came to Motorpoint after checking at other outlets. Thank you to all the staff members, very amazing people 😀

Reviewed on:

(5 out of 5)

Easy to look at & test drive cars. Lots of friendly staff to help. First class👍

Reviewed on:

(5 out of 5)

Submitted on: Sat May 30 2026

Was welcomed by Jordan as I entered he explained the layout of the showroom and outside and left me to have a good look around no pushy sales talk like other dealerships, after a look around and seeing the car I went to view he talked me through everything I needed to know. From first entering to purchasing the car and collecting it I could not have had a... [Read More]

Reviewed on:

(5 out of 5)

Good friendly staff very polite and helpful good service. I only went into the Norwich branch had know intentions of buy a car but left with ordering a car My car was delivered and picked up within a week

Reviewed on:

(4 out of 5)