Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Dec 30 2025
Car as described, excellent condition, purchase quick and easy, friendly staff, great price.
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Found a great car with a good price and great serice from Mike,Tom and Carl who finally completed due to Xmas hols Thanks a lot you guys Regards Nick Gillim
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Submitted on: Mon Dec 29 2025
All at Motorpoint Chingford are amazing, they are always courtliest, welcoming and professional. Well done. I recommend Motorpoint at Chingford.
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This is the second time of using Motorpoint Coventry we came back because of our previous experience being efficient, helpful and friendly and we were not disappointed this time. Matt was very helpful, understood our requirements and we had our new car within a week
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Daniella was very professional and answered all my questions with confidence.It allowed me to make my own decisions without any pressure.
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I was able to look round all the cars without any pushy salespeople that I’ve encountered at another dealership so that was a big plus for me. Helpful and friendly salesmen when I approached him.
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I purchased a used puma Eco manuel drive car from Motorpoint in Hilsea office near portsmouth on Sunday 28/12/25.The salesperson who helped with the sale was Megan who was outstanding throughout the sale.Helped us set up the finance and discused any issues we had.
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Good understanding offer good deal
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Submitted on: Sun Dec 28 2025
Great customer service, very helpful staff and great selection of cars.
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everything dealt with by Karl Dinis.Very good. Why dont Motorpoint put prices on cars.Poor.
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Good initial service at Widnes although the salesman seemed rushed to complete the sale. We noticed that he had added extended warranty to our account which we did not request. This was later deleted. We picked up the car from Burnley. I think the service level has dropped a little from my previous experience with Motorpoint. As an example I purchased my ... [Read More]
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Very easy process of handing my carnin for a new one woth all the finance taken care of, got a really good performance my old car and very stressful free from start to finish as always any issues are handled super quick.
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Plenty of choices easy process
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Easy no pressure way to buy a car.
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Found a car for me that suited my budget
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Submitted on: Sat Dec 27 2025
The young lady who delt with our purchase was very polite and helpful. I had been at work all night and she made sure I had a coffee and gave me time to digest all information. When there was an issue with the registration document she was apologetic and kept us informed all the time. Her name was miss salman. A very easy purchase of our new car
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Quick and simple process to purchase my new car from the Manchester depot - was initially greeted by Ben who was great and finalised the deal with Abdul who was also fantastic. From viewing and test driving’s couple of cars on the Sunday to picking up the vehicle on the Tuesday the whole process was superb and I would hesitate to recommend the to friends ... [Read More]
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Sion was very attentive to our needs, and made the sometimes daunting prospect of buying a new car an easy experience. We will be using you again when looking for our next car.
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It was very fast and customer service was very good 👍
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Helpful, knowledgeable and efficient staff.
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