Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Jul 10 2026
Very good service and experience when purchasing a new vehicle today. Our Sales Executive, Zeynep Salman, was patient, thorough and explained everything clearly throughout the process.
Reviewed on:
MotorPoint is doing everything really well. I could'nt fault any thing. It was a pleasure to purchase my next car from you.
Reviewed on:
Motorpoint Newport, south wales were fantastic. Bought a car off them 18 months ago and decided I was going to start browsing at electric. They found me an Audi Q4 E tron across the other side of the country. Offered me a test drive of a different colour one they had in stock which I declined as the wife has had a couple of electric cars before so just s... [Read More]
Reviewed on:
Its been great experience. I bought my car two weeks ago and Jake was very helpful and very professional dealing with many aspects of my car sale. Thank you 🎈♥️🚗
Reviewed on:
We had a good customer service experience with Micheal who was our sales executive for the purchase.
Reviewed on:
I was never keen to try a car supermarket but my father wanted to buy a car from motor point two years ago. I was so impressed with the whole experience and the deal that he had that I knew I would do the same when my turn came. in fact we have told several friends about how good the deals and experience was. A few of those friends took a look and purchas... [Read More]
Reviewed on:
Friendly sales exec, knowledgeable and accommodating
Reviewed on:
Pleased with my new car and the trade in experience. Helpful sales guy took me for a test drive and answered my questions. A quick and straightforward process. There was some service paperwork not with the car, that motorpoint couldn't supply, but I was able to get copies of this from the original main dealer.
Reviewed on:
Excellent customer service and easy transition from selling to purchasing my new car
Reviewed on:
Came to look at car reserved was better than I expected no pressure had test drive and bought all in 1 hour.
Reviewed on:
Very organised and smooth handover of the vehicle. Mine was part exchanged and took no time at all.
Reviewed on:
Friendly, helpful staff. Relaxed atmosphere. Love the new car!
Reviewed on:
I knew what I wanted and asked to look at the car
Reviewed on:
Submitted on: Thu Jul 09 2026
Smooth transaction, we part exchanged our old car and got a fair price for it. Staff were helpful and gave us space to look at cars without being pushy
Reviewed on: