Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Aug 03 2026
The salesman made it easy and quick thank you
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Highly recommend Motorpoint from my own experience. Selected a car from their website. Car was transported from Leeds store to Glasgow (for a fee). Chris at head office kept me informed of progress as well as giving me information about additional products such as extended warranty. At the Glasgow store Mitch was excellent at ensuring the collection/hando... [Read More]
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Submitted on: Sun Aug 02 2026
No pressure to purchase , you decide and then the process just runs smoothly
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Car well prepared, good trade in value compared to webuyanycar.com. Some personal work to confirm continued manufacturer warranty before purchasing. No problem with test drive and we'll attended in showroom by motorpoint salesman (Geoff) even before appointment time. Overall good experience.
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Collection of car was top dollar. Alex new his job.
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We dealt with Alex once we found the car we wanted. Alex was very polite, respectful, funny and helpful. He was very knowledgeable and what he wasn’t sure about he always checked and returned with a positive response. He hadn’t been with the company very long but was very knowledgeable. We then dealt with Alisha at the front desk who was very polite and v... [Read More]
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The young guy Robert ( Rob) was very good with me he was polite, patience and very helpful, made 4 trips to the site to look, choose and finally purchase a car, each time Rob and his colleagues where very pleasant and welcoming, there was no pushy sales or persucuting me during my visits, Rob looked after me with drinks and lots of advice and option... [Read More]
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The whole process was smooth and easy. I have to shout out Daniel Tasker! He was fantastic all the way through and not very pushy like the usual car salesman!
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Ross was really helpful from start to finish, he listened to what I wanted.
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Everything went very smoothly from reserving my car online and picking it up at a pre arranged time
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Helpful staff good selection of cars good quiet roads outside for test driving a car good price .Just need to turn music down as to loud when trying to sort out everything can miss hear what's said.
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Great Service
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Great service from Marko and Ellie. Initially spoke to Marko a few months back but personal circumstances didn’t make it possible to go ahead at the time, but when things changed I contacted Marko again and he was very helpful. I popped in unexpectedly without an appointment and he made time to see me, listened to what I wanted and was not pushy at all. T... [Read More]
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Easy and simple experience
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Long wait as car wasn’t ready. Wasn’t valeted inside, mud on passenger seat and in drivers footwell. I suspect it had been valeted but was then taken to the workshop after the valet rather than the other way round. Constructive feedback for you I hope. Other than that very good service from the sales team. (Ewan) Newport. Cheers HW.
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Had a great experience with buying my new car at Motorpoint! Jack R the salesman went above and beyond during the process and would recommend anyone looking buy a new car through Motorpoint.
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The colleagues that work at Motorpoint Birtley. The quality of the cars. The process is quick and easy
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Massive selection of cars. Helpful friendly staff. No pushy sales, offer advice and help when entering the sales room leaving you to look around at leisure, staff available everywhere if you need more information about a car your interested in. Decided on a MG hybrid had an informative demonstration off Reece on all the key points of the car that I wanted... [Read More]
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From start to finish Finn was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the exact car I was after and I’m delighted with it. I would recommend Motorpoint and particularly Finn to anyone looking to buy their next car.
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