Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Jun 07 2026
The team just leave you alone to wonder the site with no pressure. When we decided to purchase a vehicle it was quick and easy.
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Great service and no hard sell , nothing too much trouble for any of the staff , first class experience
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Ryan at Oldbury branch was very helpful for finding us the the car for our needs, nothing was too much trouble for him, very good run motor business, all down to the collection, where Connor took us for a test drive as wasn't used to automatic, then going through everything to get us on the road, would definitely use again, 10/10 for everything
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Fantastic staff especially Laura who dealt with the sale. Good price given for my part exchange
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Good service
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Very friendly and helpful staff. Muhi was fantastic made the whole experience of buying a car stress free and easy would highly recommend, great cars on offer for great price, very happy with my new car.
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Submitted on: Sat Jun 06 2026
Probably my 8th car from them, always great value and never any issues. Very good service from Kelvin
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The car handover was completed very efficiently, but at one point during the buying process I almost did not buy due to being pressured to complete the sale.before the end of the month. I wanted to pick the car up on Monday 1st June and the salesman wanted me to complete the process on Sunday 31st May. I still gave a good review because overall I was sati... [Read More]
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Joe the salesman was very helpful and spent time getting me used to the car controls and information system. Overall a good experience.
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easy, efficient way to upgrade it fv your happy with the prices
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Great service and helpful member of staff
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Well what can I say Motorpoint Stockton you are amazing. Car I purchased ended up in garage after after 5 month. I purchased a 4 year warranty with Spectrum through them and spectrum were not very helpful but on contacting Motorpoint direct they had me a loan car within the day. Spectrum also advised me that I would have to pay towards some of the garage ... [Read More]
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Ben could not have been more helpful in helping me to find the right vehicle and sorting everything out. Collecting the vehicle however was a different story, it wasn't ready when it was supposed to be, the 12 volt battery had to be replaced and the battery for the plug in hybrid was not charged and we ended up having to come back several hours after th... [Read More]
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The staff made the transaction easy. Those we dealt with were friendly and helpful.
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I love that we were left to look at the cars at our own leisure without any pressure but that there were staff on hand if we had any questions. Matthew was very approachable, friendly and made our purchase straight forward and seamless. We got a great deal for our part ex which brought our monthly payments down to a manageable level , including arrival wa... [Read More]
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You guys are so helpful
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So easy to do business with bought a New car on line paid for it and agreed trade in etc had a collection time slot and within 30 minutes was driving away Unbeatable experience in my opinion
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The salesman was very helpful and knowledgeable. He talked me through the process making sure I understood everything. The only thing that let things down and stopped me from giving five stars was the fact the vehicle was not ready at the agreed appointment time.
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We had a great experience at Motorpoint Derby, first visited to see another car and came back the following week to see the one we brought. Our sales people were Graham, Kian and Maia, a kind, helpful and professional team. The process of buying the car, was quick and simple. I would definitely recommend the store to others.
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