Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Oct 23 2026
As always a first class service, Amanda was very knowledgeable and helpful and would recommend to anyone looking to purchase a new car.
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No pressure to buy a repair is needed on my jeep i was phoned within a week and a date was arranged
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We had the help of Sidra, who was extremely helpful from start to finish. She made it quite a pleasant experience, no hard sell and very informative.
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Buying process was good, any questions answered quickly. Payment process 1st class, smooth experience. Collection experience was great, Maiya was excellent, 11/10 rating. Happy customer.
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Was made to feel very welcome and comfortable from the beginning. Had a nice coffee whilst I waited for Mitch, who helped me through the purchasing process. He was very knowledgeable and everything was very straightforward. Blake was excellent with sorting out my road tax and insurance and any questions I had were answered there and then. Will go back in ... [Read More]
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Submitted on: Thu Oct 22 2026
Warm polite greeting when we arrived, said what we were looking for and shown to it. After discussing the car he left us to browse at our leisure, (no hovering around which is what we like). All the staff we met were friendly and helpful and there car was well priced, hopefully we'll be back in a few years when we are ready to change cars again.
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Tyler was really helpful and walked me through the process really well massive shoutout to him he is an amazing employee.
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All there cars are reasonable priced , probably with the lowest mileage around . Very knowledgeable staff and very polite and friendly, very good website to browse and compare cars , keep you informed and update on progress , good follow up after purchase . Used motorpoint for my last 4 over 15 years
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Raj Ranga at Chingford branch is absolutely amazing. If you are buying a new car he is your man. So helpful and polite, nothing was too much trouble. He made the whole process enjoyable and kept us updated. Thank you Raj, I hope you are a truly valued employee, nothing was too much trouble not many people out there providing a service like you do. Well do... [Read More]
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Very good from start to finish, good staff and the right prices and part exchange
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Everyone at Motorpoint were helpful nothing was to much for them to help my wife and myself when buying our car thanks again. Eamonn and Christine
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Relaxed atmosphere No pushy sales person Huge variety cars Staff helpful, pleasant, knowledgeable and super efficient Showroom comfortable welcoming and immaculate Picked a few cars, salesperson ran through figures gave useful advice Chose car saturday afternoon drove home in it first thing Sunday. Thanks Mich for all your patience and advice
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Very helpful, very informative and knowledgeable about the car.
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I was very satisfied with what I experienced at Motorpoint, the sales advisor FAZ , was brilliant with me and made my visit very welcome, nothing was a trouble to him. I would certainly recommend FAZ to anyone wanting to buy a car 🚗
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I needed a new car and this proved to be excellent service
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Submitted on: Wed Oct 21 2026
The sales people were very helpful without being over exuberant .
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