Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue May 26 2026
Helpful and friendly guys. Not to pushy as well, which is a refreshing change. Adam and Ben...thankyou.
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Quick and efficient.Disappointed when I picked it up that it hadn't been valeted though.Took it back and still wasn't done properly but came home and cleaned it inside myself.
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We were left to look round at our leisure but when we needed help Finn was around to organise a test drive and then was joined by George to complete the sale. All round efficient and friendly service
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I recently bought a car from Motorpoint and wanted to say a huge thank you to Megan for making the whole experience so easy and enjoyable. She was friendly, helpful, professional, and never once made me feel pressured into buying anything. What really stood out was how she went above and beyond to help me. During my test drive, the car I was originally p... [Read More]
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Me and my partner always come to motorpoint in Chingford to upgrade our vehicles. Nik always helps us and is very efficient, polite and helpful. The Chingford branch always has a great selection of cars, myself and my partner always find a unique looking car whether it’s the spec, design or colour. Motorpoint also offered us a great price on our previous ... [Read More]
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Great service from start to finish. Definitely use again. Both Logan (Sheffield) and the gentleman in Burnley were superb.
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We have previously bought a car from Motorpoint and the experience was good. On this occasion the process was straight forward and the contact, primarily with Nicholas Gill, was of a high standard. The car meets our expectations and the staff at Stockton were polite and helpful.
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Friendly and professional staff all round. From the moment we entered the showroom right through to completing the purchase of our Ford Kuga hybrid that we are most pleased with. It was lovely not to be pushed and allowed the space to make our minds up. Thank you Motorpoint. You made our experience most pleasant.
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Very easy but the constant review reminders might put you off to be honest....... I hope you have enough characters now in your review and I am now free to live my life 🙏
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I had a great experience buying my car from Motorpoint Chingford. Maddie was absolutely brilliant from start to finish. Her customer service was excellent, she was helpful, friendly and made the whole buying process feel smooth and stress free. She took the time to answer my questions clearly and made sure everything was handled properly, which made a bi... [Read More]
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Excellent service as usual, Joss was a nice guy
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Helpful staf and good price
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Only one small issue. Plus you were honest
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All the Cars are at a Great Price the Staff are Friendly the only Reason I give it 4 stars instead of 5 was because the Guy who showed me my car on day of Pick up was not sure about how all the controls on the Dashboard Worked but to be fair to Him he was New to the Job
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Bought and sold 4 cars from motorpoint i should think that speaks volumes.
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Fantastic service very professional a curious
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Great service had no problem well happy
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Submitted on: Mon May 25 2026
Staff are helpful, not pushy & focussed on the needs of the customer. The whole buying & part exchanging process was so smooth & trouble free. I had used a different branch previously & was impressed with them then, so was happy to use Motorpoint again. I would highly recommend them.
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The sales person ( Dougie ) at Edinburgh showroom was extremely professional and polite. He took the car away and tested it, took it to the workshop to have it thoroughly looked over. He returned and gave me exactly what I was offered on the provisional offer. Very easy to deal with, very open and honest. Thank you.
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