Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Jan 14 2026
Really friendly staff. Laura dealt with us all through our purchase really helpful would highly recommend your store in Stockton on Tees.
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Very attentive sales person. Listened and advised but was not pushy. Good Access to vehicle for inspection and test drive.
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Had no issues at all , lady called precious , i think from ipswich branch was ver helpful
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I got a phone from the Vodafone store in Burnley. Keifer the young man really made me and my mum feel welcome. He couldn't of been more polite and helpful. Nothing was too much trouble. He really is an asset to the store
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Excellent service very happy with the purchase.
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I really like the no pressure salesman hanging over you like other dealers. Mitchell could not have been more helpful it was an absolute pleasure dealing with him. Highly recommended Motorpoint Glasgow
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Great service,very professional and absolutely no pressure to commit to a purchase.Very competitive pricing,l would definitely recommend Motorpoint to anyone looking to purchase a used vehicle.
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Good buying experience with no pressure sales staff very helpful, I liked that the cars they sell do not have high mileage.
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I’m a regular customer with motorpoint Always happy with the service And never any problems Would highly recommend
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The staff couldn’t have been more helpful. Made the process very simple.
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Friendly helpful staff. Informative
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People very friendly didn't rush you gave you plenty of time to look gave you all the information you asked for and buying the car easy they went through everything with you and while you were waiting offered tea or coffee very comfortable and relaxed atmosphere would go there again
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Was a quick easy experience with all the sales team we dealt with and who all came across as very professional
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Great service. Not pushy. Very professional and answered all our questions
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Submitted on: Tue Jan 13 2026
Excellent! Thanks to Rob Bell for his patience and knowledge answering my many questions on the phone and to Jack Pope for such a professional and smooth handover including your dash to the post office to get the tax for us! The car is exactly as advertised and I couldn’t be happier with my purchase. I strongly recommend Motorpoint!
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Collected my car just after Christmas and the service was first class. They didn’t have the one I wanted in stock but found one in quick time.
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Everything was straight forward. Sale handled really well by Kate. No prolonged negotiations with the sales manager.
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