Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Aug 16 2026
It was great service but we were given a car in red without fuel so we had to fill up urgently
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Very good except for having a trainee who was reluctant to answer questions and evaded difficult questions.
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Submitted on: Sat Aug 15 2026
A great experience from start to finish - walked in on Friday and drove away in my new car on Tuesday! Dougie was excellent, patient and helpful and didn't apply any sales pressure. I've had my car for a week now and driven up to the highlands and back and very happy with it. Would happily use Motorpoint Edinburgh again and highly recommend to others.
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Sold my car through Motorpoint Peterborough dealt with Henry and Ben who were both excellent and during process my partner ended up buying a car from them. Whole experience excellent and very efficient and fair valuation of my car and quick payout. Would use again for both buying and selling a car first class service.
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Purchased a Peugeot e5008 from Osman at Chingford. I was really impressed with his approachability and he went above and beyond to make it a really satisfying purchase. Thank you very much Osman!
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Sion was very helpful and informative.
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Staff friendly &helpful. Too much reliance on computers for people of a certain age, it was ok in the end.
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I would like to thank Kacia and Mason for making my car purchase easy and simple
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Ajmal and Alex made me feel comfortable and at ease which is unusual when you're buying a car! Motorpoint Leeds had such a fantastic selection of cars too. I would go back for my next car purchase and would highly recommend!
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I have bought my last three cars from Motorpoint because Motorpoint cars are very competitively priced, and the salesperson are very informative and helpful but what is most annoying is that the cars on display. Do not have any prices for the cars displayed on the windscreen , I do not have a phone and could not access the QR code ? please in future di... [Read More]
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Kurt was fantastic as always !!!
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Very easy process and helpful.
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The guys and girls at Newport were great from the moment we walked in we were greeted and told how things work there. We got given a price sheet and was left alone to look around no pushy salesman on our every move as I don’t like that I’ve walked away from places like that before so this was great. After looking at many cars we found the one we wanted an... [Read More]
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Great customer service before and after purchase. No pressure to purchase and helpful in sourcing the car I was looking for from another branch. I was looked after by a great team of women, who are a credit and an asset to Motorpoint Norwich. After sales manager was extremely helpful.
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Excellent range of vehicles to view, No pressure being left to look round at leisure, Help available when required with no pressure selling. A very pleasant experience.
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Smooth and easy buying process
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Excellent service from Josh Parker, who made the whole process very straightforward and stress-free. We absolutely love our new car and would highly recommend!
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Great service as usual, i had Micheal serve me this time. Very patient, nothing I'm to much trouble for this company highly reccomend, very easy transition, from test driving a car to getting in the one I wanted from a different site to collecting the car, Toby was patient on collection day, this is my 6th car from them, will definitely be back from nex... [Read More]
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Bought my last 3 cars from Motorpoint, always found the staff to be great, not pushy. Never had any issues. Definately my first choice.
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