Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun May 24 2026
Excellent customer service from Graham Braithwaite from start to finish.
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I ordered and bought car on same day. Got a fair price for my trade it. Staff were very helpful.
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great staff! Welcoming environment
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Just being able to look at a car without being pressured by salesman. Vinnie was very helpful when and helped me after I decided what car I wanted, Alex was great when I came to take delivery of the car and finalising everything for me. Would definitely recommend motorpoint.
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friendly helpful people and no pressure
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Very friendly, and Nazz took his time with us especially myself.
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Bought a my Tesla Model Y from Motorpoint Stockton and Reece made the whole experience really easy. He sourced the model I wanted and explained everything to me and kept me informed at every step and made it buying my new car a pleasure.
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Friendly staff, on arrival was made to feel valued. Lovely clean showroom ,great selection of cars to chose from.
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Submitted on: Sat May 23 2026
Always have great experience at Ipswich Motorpoint. Both our cars from here.
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Our experience with MotorPoint was superb from beginning to end. Wajid was our salesman and he was excellent. Providing real quality customer service, friendly and helpful. We bought an electric KONA and the vehicle is exactly what we were after. Spotlessly clean and in top condition. We went through the whole process smoothly and can’t praise Wajid and ... [Read More]
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Lewis was very helpful in helping me get my car. He never once pressured me into anything and was always polite and friendly. Lewis gets the full 5 stars, give the lad a pay rise!
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Adam was brilliant, dealt with my sale from start to finish. very professional, very clear and helped everything go through smoothly
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Adam was really helpful and quick when picking up the car. Seamless experience. Would buy from Motorpoint again
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James Jones was a lovely sales person. Explained everything, and wasn't pushy. He sold us 2 cars and myself snd daughter are very pleased.
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Adam was very welcoming and pleasant he assured me everything was 100% on the car and he was right. Good lad! Thank you motorpoint. Big thanks to Kaylum and Ryan as well they are great guys.
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Owain was great. Little disappointed car hadn’t had the necessary work done upon collection but owain arranged a repair.
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Lovely sales executive, simple process
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The customer service care is very fantastic. The way Adam and Abdul received me was so so amazing . Is like everybody I came face to face with gave me a smile. Their customer service is very awesome
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We were left to view your huge collection of cars for sale and not pressurised in any way in coming to a decision. Your sales assistant Hugh Kearney was most helpful and pleasant to deal with,
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Very friendly people and I’m happy with the car five stars 🌟
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