Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Feefo, the independent review site, after they've purchased their car from the UK's leading car supermarket.

Motorpoint customers

very helpful & professional
very pleased with car , good price
Reviewed on: 20 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
It was a positive experience throughout. We asked where the car we were interested in was located and then we were left alone to look at it. We didn't feel pressurised at any time and everything was explained as we went through the paperwork. The part exchange of our existing car... [Read More]
Reviewed on: 19 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
The whole experience from start to finish was easy. Great salesman, easy test drive, very easy paper work and taxation of my car. No pressure to buy. And of course great cafe!
I drove my car home within 2 hours of 1st seeing it. That’s the way to do business.
Reviewed on: 19 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
the service at motorpoint was excellent we were completely left alone with the keys of the car we had chosen to have a really good look round, Rafal then took us out for a test drive, we chose to go the country route, we then came back and had coffee and biscuit's ( free) while we... [Read More]
Reviewed on: 19 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Had a very good experience with Motirpoint. Martin Boyle at Derby dealt with us. He was excellent. Very good at his job. Easy to talk to. It was after 6pm on both acaasions we arrived there, only problem we had was we couldn't get a drink and we'd both come straight from work. The car... [Read More]
Reviewed on: 19 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Great service. No pressure to buy. Friendly, respectful staff.
Reviewed on: 18 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
I would definitely recommend the more and
An excellent car in tip top condition
Reviewed on: 18 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Very good and professional
Reviewed on: 18 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
did everything well.. made us feel welcome offered us free drinks. very helpful
i love my new golf !!! lovely interior and really nice to drive
Reviewed on: 18 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Both the men that dealt with my sale on the phone and also at motor point derby were amazing. Please feedback to their managers how great and helpful they were :-)
Love it! Great little car for a great price!
Reviewed on: 18 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Great value for money. Very good experience from start to finish
Very Pleased with Motorpoint AGAIN!
Reviewed on: 18 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Their staff both over the phone and in person at pick up point were marvellous.
The car is a joy and feels just like new, for a fraction of the price.
I'm overjoyed with it, its like a new car
Reviewed on: 18 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Great service.vast choice of cars to choose from .no pushy Arthur Daley type salesmen .left alone to browse.salesman Paul was a pleasure to deal with .stress free car buying experience.recommend using motorpoint.
Very happy with car got everything I need in a car
Reviewed on: 18 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service! Efficient and professional
Very pleased with my low mileage, nearly new car.
Reviewed on: 18 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Friendly and efficient.
Good value and excellent car.
Reviewed on: 17 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Couldn't have been more simple. Made to feel valued and excellent sales personnel.
Fantastic car and worth the money
Reviewed on: 17 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Brought a Range Rover Velar, thankfully the sales agents were very helpful and the purchase was very easy. I finally have my dream car. Thank you.
This car is just one of the best vehicles out there I believe it’s better than discovery and the sport. It’s extremely ... [Read More]
Reviewed on: 17 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service by all concerned. We would recommend and purchase from multipoint again.
Love the car just like a new one.
Reviewed on: 17 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
excelent service verey happy
10 out of 10
Reviewed on: 17 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Very professional and helpful and gave me time to make decisions and answered all of my questions.
Car was clean and prepared in a professional way.
Reviewed on: 17 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Staff were helpful and understanding
Happy to have made the purchase
Reviewed on: 17 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent selling model, not under any duress to buy. system fully explained treated with respect. Great buying experience.
On collection of the car the procedure was fast efficient and effective very pleased
Very pleased with purchase great to drive
Reviewed on: 17 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
I have recently bought 2 cars there. Sales is not pushy at all and test driving was easily arranged. One of the cars had a fault which meant I couldn't take it that day before it had been fixed, but the gave me a full tank of fuel to compensate for the extra journey.
Reviewed on: 17 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Very friendly service and helpful
love my new car - and the service to get this was great
Reviewed on: 16 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
No pushy salesmen.
Martin dealt with my purchase, he was very efficient, very quick, explained everything and nothing was too much trouble.
Thanks Martin!
Nippy little runabout for me to get to work everyday. Cheap to run too.
Reviewed on: 16 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
I would definatley buy from Motorpoint again.They have given me good value for the exchange of vehicles.The service from the team is exellent.
Im very happy with the car I have purchased
Reviewed on: 16 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Service was very good. Friendly and clean environment in Widnes. The rating ought to be four and a half stars as I was a bit disappointed with the valeting around the doors, especially as I'd paid extra for the Williams treatment. The initial response and follow up to my online enquiry from... [Read More]
Reviewed on: 16 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent customer service, no sales pressure at all just good honest friendly information
Excellent more than happy with my purchase
Reviewed on: 16 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
They weren’t pressuring. They kept me informed. They were super accommodating when the finance company took ages to transfer the cash.
Reviewed on: 16 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Motorpoint were not pushy but very informative.They moved a car 350 miles nearer and the test drive in Newport was very helpful.They also dealt with a minor fault very effiently
Very happy.Nice car at a good price
Reviewed on: 16 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Amazing Service from Richard. Made us feel comfortable and no pressurised selling atmosphere you normally get at car dealers. It made my first time buying a car a great experience, thankyou.
The car is perfect for me, it handles well and love the way it looks. Absolutely... [Read More]
Reviewed on: 16 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
I would have no hesitation in recommending or purchasing again from Motorpoint. The service was faultless.
Reviewed on: 15 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Their service was really amazing, when I found the car that I liked, it was super easy to talk to someone about the sale.
It's a brilliant car, really love it!
Reviewed on: 15 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
No high pressure selling. Very fast and efficient service part exchanging my car was dealt with, without a hitch.
Very pleased with my purchase Up to date.
Reviewed on: 15 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Great product service and price
The van is the tool I need
Reviewed on: 15 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
No pressure to buy and smooth transaction
Just great service and no pressure to buy
Reviewed on: 15 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent customer service, a great deal and good aftercare.
Very happy with my new car and the aftercare offered.
Reviewed on: 15 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent allowed to view without hassle and when information was needed it was given straight away and keys supplied without delay to view cars we were interested in
Very happy and a great price
Reviewed on: 15 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Would recommend.
Nice car. Clean & good Runner
Reviewed on: 15 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Michael was a pleasure.
No hard sell but advice was thorough and tailored to our needs.
So helpful.
Very happy. Good car for my son who loves it.
Reviewed on: 15 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
They were excellent in every aspect of my experience of motorpoint.
Very pleased the car is everything I hoped for
Reviewed on: 15 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Very knowledgeable salesman made you feel very welcome and at no time did I feel under pressure to make approaches the team worked well together and it was an enjoyable experience picking up my new car the following day I would have no hesitation in recommending motor point what from... [Read More]
Reviewed on: 15 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
They didn’t push sales like many other car sales companies, giving us time to decide and respectful of our choices.
Very pleased with the quality of our purchase.
Reviewed on: 15 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent customer service from start to finish. Harley from Motorpoint Birmingham was great. Listened to what we wanted and delivered. Brilliant
Lovely car. Exactly what I wanted
Reviewed on: 15 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Excellent service. Wasnt pushy. Very friendly and helpful, let us look at the cars by ourselves
Very pleased with purchase. Car is is in good condition and priced well.
Reviewed on: 15 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)
All round nice day the lads there did an excellent job, nothing was too much for them and they succeeded because I bought the car! 😁
The car was what I wanted and is perfect all round!
Reviewed on: 15 July 2019
Vehicle Rating: Service Rating:
(5 out of 5)