Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Jul 22 2026
Staff are extremely helpful and they've always got a smile on there faces when you walk in. Ive bought numerous vehicles from the Sheffield branch and wouldn't buy from any where else. Prices of vehicles are really good
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I bought a car from Motorpoint last month that didn't have a Sat Nav SD card which was advertised with the car. Ellie from Motorpoint Glasgow followed this up with dogged determination to sort out. She deserves a pay rise if anyone from Motorpoint is reading this thanks.
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Whole experience from walking in the door to driving away with the car a few days later was so easy. The sales team were very professional and knowledgeable and the range of vehicles and pricing was impressive. We were particularly impressed by Courtney, who finalised our purchase and is a credit to the company.
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Good advise from vinnie and seamless transaction thanks to his knowledge of the industry.
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Caitlyn and Rania were super helpful, went above and beyond. Even though I wasn’t buying a car today the manager Caitlyn came outside to have a chat and gave as much advice/knowledge possible. Had an amazing experience would definitely recommend!
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Great experience from start to finish and got the car I wanted!
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Very good service
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The people that dealt with us were very helpful and polite they were a credit to the company The young lad Who sold us the car was great The transition went very smoothly Everything was excellent
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Great selection of cars. Great service
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Amazing people, very friendly & helpful they understand peoples circumstances and very supportive defo will buy from again 10/10 😊.
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We had an excellent service from start to finish. We had Chloe who was very friendly. She was very professional and explained everything to us clearly and made the process smooth buying our dream car a pleasure. We had a very pleasant experience. Thank you Chloe for looking after us.
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Megan was fantastic from start to finish made the whole buying a new car so easy. Took care of all the paperwork and explained everything. Would highly recommend motorpoint and would definitely buy another if and when the time comes.
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My experience with Motorpoint was excellent from start to finish. I dealt with Reece at the Swansea branch, and he was absolutely outstanding. He was friendly, knowledgeable, professional, incredibly patient, and had a great sense of humour. He loved a bit of banter, which made the whole experience feel relaxed, enjoyable, and personal rather than just an... [Read More]
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Friendly no pressure deal .
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Kwik service. Attentive staff
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Chris was very good at knowing what we wanted, we had a problems with one of the stores and Chris from the call centre helped us out over the phone and did all he good to help and got the car transferred to Widnes. Rachel at Widnes was very good, and made the swap to our new car very quick, she was very polite and went through everything with us
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Outstanding service, no pressure, great information and follow up. In and out with a new car in 3 hours
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Great service, helpful staff and excellent customer service! Mr Abdulla and others gave me the best support.
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Seen car we liked , very helpful staff , drove away that day 😊
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Trustworthy and friendly
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