Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Nov 19 2025
Happy with condition of car (as new) and cost Everything was done without fuss and was straightforward. It’s my third buy from Motorpoint
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Professional, friendly and helpful
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Great experience thank you
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Very please with the car,and the service I received from Joel.good px price,and he was able to sort out the payment system for me.could not give 5 stars as the car was not prepared to the usual standard.
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Very pleased with the car,and the salesman who sorted out the payment method for me.
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No hassle a really great experience
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Jamie Mason a lovely lad who did all the hard work making it simple
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Friendly no pressure service. Clear help and relaxed atmophere
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Great customer service by Wayne Carter & the other guys.
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Made us feel welcome, explained everything in detail. Been to Motorpoint twice now for a new car and haven't been disappointed
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No complaints, everything went according to plan. Very respectful people I dealt with, no complaints.
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Kate was very helpful and nothing was too much for her. the whole process was good.
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Submitted on: Tue Nov 18 2025
Joe Helliwell was a please to do business with. Listened to what I needed/wanted. No pushy tactics. Great service from him and motorpoint themselves. Simple to get driving
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they were helpful and sorted my problem
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Large choice of reasonably priced cars, and the customer service team are really nice. No pressure to get you to buy.
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Jon Richards was excellent when handing over the car. He answered all of our questions and was efficient.
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Fantastic nature in the store and great service I am very helpful. I left very very happy with my car.
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I was referred by my friend about Motor point and I was extremely happy about the whole experience.
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We visited Motorpoint to browse through some cars. On arrival we were greeted by a very smart young man who introduced himself (Jack) and asked if he could be of assistance. We requested to look at a new MG HS Trophy. He obtained the Keys and demonstrated how things worked. He then left us to look around the car and familiarise ourselves with the vehicle,... [Read More]
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