Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Oct 11 2026
Helpful and plenty to choose from.
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Adam at Motorpoint made our experience of buying a new car hassle free and uncomplicated. At no point did we feel under any pressure to complete the purchase and he explained all our options regarding extras very clearly so we knew exactly what we were paying for.
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Good buying experience
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Overall experience with my new car sales staff very good but not happy with the valet of car interior not very clean exterior scratches on car not done
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As easy as buying a car can be. Part exchange, finance if needed, drive away same day option, which I did. Good choice of used, nearly new and low mileage vehicles. No issues with car. Presented in spotless condition . Excellent service from friendly sales person.
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Had car in stock. Good service. Friendly and helpful salespeople.
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Submitted on: Sat Oct 10 2026
Had a fantastic experience here at Motorpoint Chingford! - was really looked after by Zeynep, very helpful and informative, explained everything thoroughly, very warm and honest nature. Could not ask for more. Also Ibo was very good too - very kind and welcoming. We were in very good hands and recommend this place!
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The sales rep was wonderful Maddie makes our experience unforgettable, she was knowledgeable, and her expertise was superb.
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The guys and girls at cov are just great. I have bought about 14 cars from them for family friends and myself and never had an issue. Say no more.Good luck to Simon on his new job at oldbury Cliff
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Bought car from Motorpoint stop start was not working discovered battery was not working properly needed new battery got new battery fitted stop start now working Motorpoint reimbursed for the battery cost no problems very good customer service would recommend Motorpoint
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Excellent from the moment we arrived. Chris was amazing. So supportive, went above and beyond
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Exceptional service.The Staff were very helpful and knowledgeable. Defiantly recommend
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Helpful, friendly.
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Always great service here from the staff, honest advice and no pushy salespeople. Always our first call when looking for a new car. Highly recommend
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The service we received from Motorpoint was very good. Everything was straightforward and the salesman was transparent and honest.
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There was a dedicated staff member assigned to us (Taylor) who remained eith us throughout test drive and purchase answered all my questions in full and stayed proffesional although polite and pleasant
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Friendly helpful knowledgeable staff. Didn't quite get the price for our car part exchange. Kurt was our salesperson. Very polite and patient. Mollie was there for us on collection and she was so lovely.
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We arrived a hour earlier than are appointment but only had a short wait as the fitted us in. Everything was very easy from start to finish. I think her name was Sam,explained everything and very helpful full.
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