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Motorpoint

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

A Motorpoint customer being shown her new car by a member of staff

Submitted on: Wed Jun 03 2026

Very helpful and friendly staff The service was all excellent

Reviewed on:

(5 out of 5)

Very helpful and friendly staff

Reviewed on:

(5 out of 5)

Great car good price non pushy salesman Dylan good to deal with and I love the car.

Reviewed on:

(5 out of 5)

Relaxed car shopping, amazing sales staff, very happy.

Reviewed on:

(5 out of 5)

Kieran was absolutely fantastic, made me feel so welcome! Explained everything I needed to know about my new car and was able to pick it up the same day , would 100% recommend motorpoint Swansea

Reviewed on:

(5 out of 5)

Really easy to deal with, had a slight issue with finance company but Courtney went out of her way to get it sorted, new car valeted to a high standard and easy changeover.

Reviewed on:

(5 out of 5)

So easy pleasant and helpful

Reviewed on:

(5 out of 5)

Helpful staff

Reviewed on:

(5 out of 5)

Josh at the Newport store was so helpful as was Precious in the Sales team in Derby, I can't thank them enough and I can't fault the service from Motorpoint team 1 bit.

Reviewed on:

(5 out of 5)

The whole customer support team, Amalia, Debbie, Joe were exceptional.

Reviewed on:

(5 out of 5)

I’ve bought cars from Motorpoint in the past and never had a bad experience Very well mannered sales persons

Reviewed on:

(5 out of 5)

Was best experience buying from moterpoint special mention for Helena and the young girl that she was training nothing was to much trouble for them very pleasant experience

Reviewed on:

(5 out of 5)

Great people and service at Motorpoint Stockton

Reviewed on:

(4 out of 5)

Great advice. Not pushy.

Reviewed on:

(5 out of 5)

Great service and excellent choice of cars

Reviewed on:

(5 out of 5)

Very efficient and friendly

Reviewed on:

(4 out of 5)

Helpful sales.good stock.nice facility.

Reviewed on:

(4 out of 5)

Had a really good visit and was able to walk Away with a new car on the same day Did not feel the pressure sale but the sales executive was great He was supportive and understanding of what I was looking for and that made the whole experience managable

Reviewed on:

(5 out of 5)

I was looking around different garages for a different car. We only looked at motorpoint on the off chance going into Burnley . The staff where outside I thought oh no heavy sales pitch but they were there just to guide us through. Told us to come back to them at any time if we find a car or any information needed. On the last row I turned round to find t... [Read More]

Reviewed on:

(5 out of 5)