Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Apr 23 2026
It was very quick and easy to purchase a car from Motorpoint. The cars are well priced and very well prepared. Chris at Maidstone was was very friendly and not pushy. The whole process was stress free and would recommend them rather than main dealers who are pushy and very uncompetitive. Great customer service. Well done.
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Staff were more than helpful, I went to the Burnley store but couldn’t find what I was looking for, Ash helped me find one at the Widnes store so I drove to there and came away with my car same day , Nissan Juke and I love it . Some hot weather has just arrived and I’ve noticed the air con isn’t working, so I rang and told them and it’s booked in for Mond... [Read More]
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Very happy with the service and staff and the quality
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I would recommend Motorpoint to anyone wanting to buy a car. The staff are friendly and helpful. They allow time for you to explore different vehicles and are not at all pushy.
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Excellent service from start to finish, no problems as of yet and am sure anything would be sorted straight away, can’t fault, very helpful
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Easy process of buying a car, the staff are lovely they really look after you, only issue is the pressure to buy Williams paint at an expensive cost! Otherwise I’m very happy with my purchase and part exchange. Many thanks Motorpoint Chingford
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No pressure sales, patient friendly staff, Vinnie explained process well.Very helpful, made the whole experience painless. Quick turnaround. Would use again.
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Sanjay explained everything clearly and was very patient in taking us through each step of the purchase.
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It was quick and easy
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Great experience from start to finish! Answered all my questions with detail! Tina and Finley were really helpful throughout the whole car buying experience.
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Second time buyer from Motorpoint. Service as good this time as it was the first time. No aggressive selling, staff really helpful.
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Every one was very helpful with my purchase,in every way,thank you 👍👏
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Very straightforward
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All staff very helpful and polite from 1st contact to buying and driving away the car. Well done Maidstone branch.
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The experience was a lot better than other car showrooms as you where not given the hard sell the only down side was that the salesman I was dealing with did not complete the sale it was an other colleague which would have been nice
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Excellent experience from staff Daniel Was very knowledgeable about the mg I purchased had to come from another location He kept me informed till the car arrived And a mention to lewis went through all the paperwork details I am very pleased with the car Thank tou motorpoint widnes
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2nd time buying a car from Motorpoint and we were not disappointed. No pressure from the sales team and lots of choice. Mui (Burnley) was friendly, helpful and knowledgeable, credit to the team. Extremely smooth process, lovely car at a great price.
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