Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Jul 13 2026
Good quality car with very easy transaction with no rush or pressure with a lovely cup of tea
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Staff efficient and made sure kept fully up to date.
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Kaylum Sharp was brilliant. I knew that I wanted a SUV, without a wet belt and really wanted a hand brake.... Kaylum helped me to narrow my search down and ended up with a car that ticked all the boxes.
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Had a great experience with Chris at Motorpoint Newport and left the same day with a fantastic new car :)
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Everything went smoothly, staff were friendly and helpful, couldn't have been better
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Friendly staff. Easy viewing and collection was all straight forward. After sales service has been excellent to.
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Very helpful from start to finish, central sales team were great, staff at the branch also great and very helpful
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Great service, David salesman, very good
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Professional service. Josh was very friendly and chatty despite only being in the role for one month. Everything fully explained. Would highly recommend buying a car from Motorpoint Newport ⭐️⭐️⭐️⭐️⭐️
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Seamless trsnsaction
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Submitted on: Sun Jul 12 2026
A truly great experience left to browse at your leisure. Once you have decided which car you want could not be more helpful. Liam explained everything and made it a wonderful experience.
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Everything was great chris kettle is a 5***** salesman he takes his time to explain everything in detail and ensures you understand it and supportive of each individuals needs
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My experience with Tayyab was excellent. He was really friendly and helped me a lot. The only single issue I had was that when i collected my new car it was quite dirty. There was empty fruit shoot bottles under the seats and lots of crumbs around the back seats which I didn’t notice until I got home. Otherwise the service was absolutely excellent and I w... [Read More]
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Good support and flexibility when I needed it
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Friendly customer service and all details of your purchase were clearly explained.
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Great service from Joe and lucas,they were very helpful and we had a stress free experience.
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GREAT STAFF EVERY THING DONE WITH EASE,SPECIAL THANKS TO MEGAN PARKER SHE WAS FIRST CLASS,VERY HELPFUL.
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Purchased the car I wanted at a good price,everything was done as I requested ,only thing that needs improving is the ability to sign agreement papers on mobile phone as could not do it as would not allow it but that is not Motorpoint issue
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Great people to deal with. No hard sell, just helpful, friendly and efficient. Love my new car
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