Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Mar 25 2026
The whole process from start to finish couldn't have been easier from initially looking at the car to collection would recommend anyone to use Motorpoint
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Great staff and a great deal for my new van
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Easy service in buying a car straight forward
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The experience was made effortless and painless by Katarine. She gave me time to have a good look at the car but was available to answer any questions. The payment process was made straightford by Katarine who guided me through it. Motorpoint were excellent throughout and at no time put any pressure on me. If I have to buy another car I would be very hap... [Read More]
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The team at Motorpoint were fantastic from day 1. I had the pleasure of dealing with Sophie, Shannon and finally Kasey. All 3 were highly informative and most importantly, they listened to what I was looking for.
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Submitted on: Tue Mar 24 2026
Very helpful got car I wanted pleased with the service
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very good service
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Easy & straight forward. Would definately recommend.
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Very helpful staff. We felt so comfortable speaking to motorpoint staff this being our first ever time being here we felt really comfortable will be using motor point in the future 100%
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They made everything easy
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Found the vehicle I wanted and got a decent part exchange offer so went ahead the sales person was polite professional and knowledgeable which made the whole experience easy and calm, very pleased with the outcome
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Very pleased with the price of my new car and happy with the price given for my part exchange. A pleasant experience all round!
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Easy to talk to and when you have a issue after sale there great at sorting your concerns
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Hugh and the team were brilliant from the moment I stepped into the showroom! The no-nonsense service was a breath of fresh air and it was so easy-going. Really happy with my new car and I'm sure I'll be back when I'm looking to buy in future.
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This is my second time purchasing a car from motorpoint. I thought the first time was easy but this latest purchase was a pure delight. Kacia didn’t pressurise me but answered all my questions with patience and made the purchase easy. Will definitely return to the Sheffield branch when I want to change my vehicle again. Many thanks.
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Very good service
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Arrived and was dealt with away and professionally. Car was as described and experience from everyone has been very positive
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Gave best PX valuation, full explanation given regarding changing to PCP. Quality vehicle and great value, friendly salesman. I just keep coming back due to great service
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