Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Dec 02 2025
Had my Mazda CX30 moved from Leeds to Derby. From the moment I arrived I was made to feel welcome. Would totally recommend Motorpoint.
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The hand over went well the sales chap john was very pleasant to deal with.
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Hassel free.
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Everything great. Love my new car. This is the 3rd car have bought from Motorpoint. Jack Lester is very knowledgeable
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Very attentive and nothing was a problem. Great price on car bought and good price for trade in.
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Everything ran smoothly from being contacted about the vehicle by Lewis to collection with Vicky. Best part exchange price i was offered by any company
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Had great first time experience with company and Daniella was great help answered any questions I had very good customer service would highly recommend.
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The whole process was simple and straightforward. Excellent communication and very friendly staff
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Very quick and professional transaction. Made to feel welcome from the first time stepping into facility
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Submitted on: Mon Dec 01 2025
Brought a car from Chingford. Osman was very helpful in this process. I couldn't be happier.
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Easy to get to , well set even with building works. Friendly and helpfull staff
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First class service from start to finish. They listen to what you are looking for. No pushy sales tactics at all. Free to browse and test drive on your own. Would highly recommend anyone wanting a car. Very reasonable prices and cars in tip top condition and spotlessly clean.
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This is literally my third purchase from Motorpoint and honestly, I don't think I will bother considering any other dealership because the service from these guys is unmatched. On all three occasions they have gone above and beyond and always tried to ensure we are satisfied with our purchase. When we discovered an issue with our Fiat 500, I emailed the ... [Read More]
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Outstanding customer service from Motorpoint Chingford, particularly from our salesman Nik (Nikhal Malhotra), who truly went above and beyond. When we discovered an issue with our Fiat 500, I emailed the dealership and Nik called me back immediately. He booked us in straight away for diagnostics and arranged a free loan vehicle while they assessed the ca... [Read More]
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Every member of staff I dealt with was very friendly, professional and knowledgeable
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Staff were helpful, professional and polite.
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Easy access to cars,friendly and professional sales lady,Amanda
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Dan was very helpful all through the process. His attention to detail was spot on .made me feel relaxed. He contacted me when he said he would and had all the answers to my questions Excellent service all around!
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Happy with what i paid for my new car and got a good price for my trade in. Second time i have used Motorpoint and would recommend
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