Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Jun 09 2026
Great experience with Motorpoint at Castleford, all staff we came into contact with were extremrly friendly and polite. Would highly recommend, no pressure sales either but staff are more than hsppy to help if/ehen needed.
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Very helpful staff. Made my purchase very easy.
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It was great
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Because the salesman Niall cator was very good at explaining things
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Not first car bought from motorpoint great service sales person Conor made it easy simple procedure excellent trade in price recommend if you are looking to change your car R DUNCAN
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I purchased am mg3 from the Peterborough site of motorpoint on 8th June, Ella symonds was very knowledgeable, extremely helpful and gave excellent customer service, the whole appointment was a pleasurable experience, i was also very happy with the price and their attention to detail, i would highly recommend a visit there, love my new car, thank you Ella xxx
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From entering motorpoint to leaving, service was excellent 👌 👏 Highly recommended 👌 👍
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I walked in to look at cars I was asked if I needed anything , said just looking write down any thing you would like the keys for after explaining everything was on the screen you only needed your phone .30 mins later walked out new car Jake the salesman was relaxed making the deal easy thanks quickest I have ever purchased a car and I am now enjoying my... [Read More]
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Ordered my vehicle from another branch to view cost £199 would have been happy if it was refunded on purchasing the vehicle. On viewing the Car I was pleased with the way it was presented to me. And the overall cost of the vehicle was very favourable to purchasing from a Subaru dealership or any other garage with the same year or model on there forecou... [Read More]
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Pretty easy from start to finish. from the greeting as you entered to picking up the keys. Rob and noah were pleasant to deal with. They were able to answer all my questions. having never driven an automatic before I was pleased to have a test drive. safe to say I won't go back to a manual.
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Staff very friendly and helpful.
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Cam and his colleague who supported him were great. Welcoming, supportive and attentive
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Very efficient and friendly service provided. First time for me using Motorpoint and I would use them again. Offered me what I wanted in part exchange and had a good choice of cars. They just happened to have the car I wanted and wasn't too far away from home. So far very pleased with my car.
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Staff and the service both excellent
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No hassle why your looking around, very accomodating and professional. Would highly recommend.
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I recently purchased my new car VW Arteon from Motorpoint and couldn't be happier with the experience. From start to finish, the customer service was exceptional. A special mention has to go to Jack, my sales advisor, who was absolutely lovely. He was friendly, professional, knowledgeable, and made the whole process feel relaxed and enjoyable. Nothing was... [Read More]
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Great service No pushy salesman All round great experience
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Online staff and Bailey at derby were very helpful professional and friendly.
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