Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Oct 30 2026
The young lady that dealt with us was amazing, nothing was too much she was so helpful and pleasant. The whole experience was very pleasant and would highly recommend Motorpoint, Leeds to anyone.
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This is the third car I have purchased from the Sheffield Branch. All I can say is ill be back.
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The 2gentlemen that dealt with us was really helpful found us exactly what we wanted & very friendly &easy to speak to
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Everything done on time without any hasstle
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Professional as always
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Friendly and professional
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Very positive experience, Chloe at Chingford branch was very helpful and dealt with the sale brilliantly!
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Very helpful salesman. Went through whole process professionally
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Excellent service from the Motorpoint colleague really helpful, friendly & attentive Even made us a coffee
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Excellent customer service
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Very helpful staff
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Rhys and Kyle were really good. The whole process from start to finish was quick and easy. Vehicle was good value for money. Had a problem with battery following day Jess got a mechanic to me within an hour, who replaced battery straight away. Would definitely recommend 😀
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Submitted on: Thu Oct 29 2026
Dawid Sukany, was excellent from start to finish, So helpful, answered all questions. My only issue was I had to leave a £250 refundable deposit because I was waiting for my v5 for my trade in, but motor point couldn't provide a v5 for purchased car and I will have to wait as it needed to be applied for at post office, I wasn't made aware of this before t... [Read More]
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Excellent service from start to finish by Brandon and Sidra. We chose the car and buying it was simple and straightforward with help from Brandon at every step. Would definitely use them again.
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My wife purchased a car three weeks ago from Motorpoint Stockton we dealt with Paige who was excellent. I was so impressed by the service and stock of cars from Motorpoint Stockton that I decided to change my car. I dealt with Brandon who was very knowledgeable and informative about the cars I looked at. He was not pushy but genuinely friendly and helpful... [Read More]
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Amazing sales staff
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Customer services very approachable helped out above expectations especially when I tried to pay for the vehicle and after numerous tries found out that the bank app had crashed we were prompted in the direction of the nearest bank .Only hiccup when we arrived home found rear parcel shelf missing quickly replaced after a phone call
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No hard sell Helpful and pleasant staff A relaxed atmosphere
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Ibo has been great with helping me purchase my new car. I 100% recommend!!
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