Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Jul 27 2026
professional service
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Staff we extremely helpful and not pushy at all. Buying my new car was really straightforward, quick and easy
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From the time I got there I was greeted and taken care of. Each step of the process was swift and easy. Chelsea was amazing. She was extremely helpful and friendly. Would definitely recommend others to visit this place when looking for a new car.
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Friendly staff and helpful
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Smooth experience from test drive to purchase
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The welcome received from the team( we had appointment). The guidance and updates received once we decided what we want. Josh was brilliant, very professional and patient with us.
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I’m a first time Customer Sheffield garage. The sales staff especially a gentleman called Gianluca were attentive and informative. The car I purchased was also top notch. They had exactly what I wanted from their vast and varied range of cars. Would definitely use again.
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Sales personnel do not pounce on you when you walk through the door. You are free to walk around the stock and able to have the keys to any vehicle you are interested in. All employees are well presented and relaxed in their approach to customers. The transaction process has become more the responsibility of the purchaser than in previous times, but they... [Read More]
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Staff were welcoming, informative and friendly. Nice clean environment and the service was excellent.
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Submitted on: Sun Jul 26 2026
Great and thorough service from Raj and Zeynep at motorpoint Chingford
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Simple, straightforward, no hassle very satisfactory. That’s why I come back next time . The price is always good and staff are helpful but not pushy. Top marks to the castleford team.
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Very good, slick and professional. No fuss, straight forward transaction.
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The staff were friendly. And very helpful. There was no pressure and relaxed atmosphere
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Tristan was very helpful and not pushy, just what a salesman needs to be.
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Good service all round , especially from Mirza Ibrahim "
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Good selection of cars and we found the perfect one for us.
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Friendly staff and a great selection of cars at a good price made our task of finding a new car much easier than expected
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