Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Jun 25 2026
Very satisfied with my experience buying a new car.
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Absolutely fabulous customer service from Bailey Never felt pressured into anything No question was too daft. When I went to collect my car again fabulous customer service from Kyla Explained everything about the car again for me. Totally recommend.
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Team were very helpful in finding the car I wanted. Raees, Brandon and the manager at the stockton branch were great.
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It was handled professionally from start to finish with the staff I had contact with being very helpful.
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Our buyer experience was great 👍🏻 but it would have been better if the extended warranty document was handed over before leaving with the car, I'm sure that being electric it will be very reliable but it's just something you might consider.
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Great customer service, from start to end. Cars were priced well and they were easy to find and the relaxed atmosphere was great. Lewis was excellent in answering all my questions and the finance was easily set up. No issues all was sorted in 7days I would recommend Motorpoint Widnes to anyone.
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People who knew what they were talking about, listened to our requirements, found the right car at the right price and gave excellent service.
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The staff we’re friendly and not to pushy and also very helpful
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Good serviceman
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Found your salesman pleasant to deal with
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Very helpful staff
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Friendly, helpful and patient staff
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Great customer service from Euan.
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Great service from Scott
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Great selection of cars, I had no idea what I wanted after viewing my initial choice and finding it too small inside. I was assisted by Tristan and he was a star, we narrowed it down to 3 cars and eventually the one I bought. Part ex’d my old car for a great price, everything went extremely smoothly and would definitely recommend and buy from again in the... [Read More]
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Car was ready and waiting for me to take a look at on arrival. Was allowed a long, unaccompanied test drive.
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Your price are competitive, and the services are good
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Submitted on: Wed Jun 24 2026
Very friendly and helpful 👌
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Purchased a Skoda Superb Estate from Coventry branch. First contact was with Toby who was very professional and went through the procedure and initial viewing of the vehicle with me. On collection I was dealt with by Archie Morgan who was a trainee but handled the situation very well despite his limited experience. I hope I treated him well and did not ad... [Read More]
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