Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Nov 07 2026
Was able to order a car and drive it away on collection. A no hassle , easy way to purchase a vehicle
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Very good service
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Excellent sales staff, very friendly and clear, car ready for pick up 2 hours after purchase agreed.
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Staff always friendly and welcoming, never rush you into purchasing a vehicle, always listening to what you say or ask..
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Great customer service Excellent service
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Great experience with Megan, such a lovely, down to earth lady! I didn’t feel pushed into anything. Will absolutely be back in the future
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Bought car with ease no pressure selling. Reid Benz excellent salesman good price and excellent quality. Highly recommend
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Effective efficiency and professional
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It was a pleasure to deal with Ryan & his colleague and so far a great little car
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Submitted on: Fri Nov 06 2026
great service- good knowledge & nice people-
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Good service
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Personal service offered and a named member of staff to see you through the experience.
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Great experience friendly and helpful people So causal not pushy at all
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Price of new car good, along with px valuation. A little frustrating as I made an offer on the car 4 weeks before the final purchase, which was basically the final deal I got. Staff at your call centre and at the Sheffield store were very helpful. It only took 50 minutes to drive the car away on collection day, which included a testdrive! Very happy with ... [Read More]
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I had a really pleasant experience purchasing my new car at the Oldbury Branch. Khalid was lovely throughout and made me feel comfortable and confident in choosing my car. He took the time to talk me through the vehicle, explain its features and demonstrate how everything worked. As I was swapping from my previous car, I was a little nervous about gettin... [Read More]
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Matt was a great help at the beginning and the end. Some communication slowed during the middle whilst waiting for repairs to get completed but overall a good service.
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Great Customer Service 4 car bought through motor point no dissapiontments
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Staff very polite and helpful No pressure selling Made buying a car stress free On the purchase day everything explained clearly and in detail. Would recommend motorpoint to family friends who like to by a new car.
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Smooth transaction from start to finish, staff are great, no intimidating sales tactics, car was perfect.
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