Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Aug 25 2026
Very professional and reassuring throughout the whole process. Would highly recommend.
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I was after changing my MG4 EV Trophy to another EV and saw this Vauxhall Mokka EV Ultimate on Motorpoint website and spoke to Naz regarding part exchanging my car. I was given a very reasonable price so I paid a visit Motorpoint Chingford and was greeted by Vash who let me look around the car at my hearts content and then took me for a test drive. I was ... [Read More]
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Very good customer service and have brought four cars from Motorpoint over a number of years
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Excellent customer service
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The service was fantastic from Start to finish.our sales girl Ash was very helpful and understanding. Would recommend very highly
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Buying the car we wanted went very smoothly, but slightly let down when on arriving at the appointed time for the handover we were left hanging around and had to enquire several times for the person who was dealing with us.
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Treated with respect and courtesy throughout. Greeted by a salesman in arrival. Shown a couple of cars I was interested in, one of which he had to fetch from nearby. Given plenty of time to look around them. Was not offered a test drive but did not really want one. Chose the one with 2 keys. Not too pushy with the warranty and extras which I declined. C... [Read More]
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Staff and the service was great
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Excellent sales service with knowledgeable staff. Great price given for exchange. They didn’t have the vehicle I wanted in store but ordered from another centre and it arrived really quickly. Would definitely return and recommend to family and friends
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They was very helpfull freindly coudnt do enough for
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Submitted on: Mon Aug 24 2026
Very gentle and professional throughout the process well done Moto point Peterborough
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Cars are reasonably priced and the service was not a hassle
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Rapid and clear response to queries. Car ready and waiting for us on arrival. Staff very solicitous.
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Zeynep was very professional throughout the exchange answered all my questions. I didn’t feel pressured at any point. Thank you
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I was greeted as soon as I arrived. The salesman listened to what I was looking for and very efficiently dealt with my requests
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Made welcome by the salesman got a good deal for my car and very happy with the car I selected all round excellent service will recommend motorpoint to family and friends would like to praise Liam the salesman very polite and courteous
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Submitted on: Sun Aug 23 2026
Our Salesmen, Kaylum Sharp was a great he really explained everything in high quality detail. Genuine great service from helping me pick out which car was best suitable, to providing me services on which are beneficial. Great experience and made my purchase go very smooth.
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No pressure to buy a car whatsoever, we were left to view to vehicle and when we needed help the very friendly staff were not far away. A very pleasant experience to buying a newer used car.
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