Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Jan 07 2026
Fantastic from start to finish. Not pushy and gave me more than enough time to choose my new car. Everything explained and great communication and organisation. Gave me the best price out of anywhere for my trade in and a great choice of vehicles. Special mention to Dan from Castleford store and Ryan on handover at the Sheffield store. Great work guys, w... [Read More]
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Sophie was amazing from start to finish,nothing was to much trouble. Great experience 👍🏻
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I believe the sales team had my best interests to heart
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Having recently decided to sell my Audi A3, I had done the rounds with every car buying site on the web. Not only did Motorpoint give me the best price as per my appraisal, but the whole process was very easy and slick. May I also make reference to the Sales Executive who dealt with us was named Luke Appleton, who was friendly, professional and polite an... [Read More]
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All the staff were very pleasant and friendly my salesman Ben did everything he could to help me , overall good experience thank you
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Brilliant from start to finish, drove my new car home the same day!
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Nik was very helpful and catered to our needs. Very patient and explained and answered all our many many question
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Nice friendly staff all information required given Quick easy way to buy a car no hassle
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Nathan Binns was excellent, no pressure sales just helpful and informative. Cannot fault the approach here.
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Buying over the phone was made easy by Ian and handover at oldbury with Dan was great; he really cared about making sure we were happy and couldn’t have been nicer or more professional - really good service My only feedback was that imperfections need to be clear at the time of purchasing so you are prepared at collection
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The experience from start to finish was excellent. Khal explained everything and helped us through the whole process.
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Good communication from Connor, he has been very helpful in answering any questions I had.
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Everything went smoothly from the initial telephone call from Motorpoint to the sale of my car. The only criticism was that there was no one on the reception desk when we arrived at Oldbury.
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Quick efficient service
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Very helpful staff i got my car the same day, when I had sn issue it was resolved very quickly with no hassle.
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Submitted on: Tue Jan 06 2026
Relaxed atmosphere while buying our car, shown to the lot and left to have a look ourselves. Reid was informative and very helpful, could answer any questions we had easily. The whole process was a lot easier than I expected it to be.
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Wide selection of vehicles available with many more offered that could be transported from other branches if needed. Staff members were very polite and knowledgeable when discussing various vehicle options but without being 'pushy'. Plenty of time and patience to answer all questions. After sales experience also exceptional. Cheers Ross! Very happy with ... [Read More]
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David who dealt with our purchase was very professional and informative and such an easy process that we drove away with our new car the same day
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Helena our sales person at Sheffield from the moment we walked in the door to picking our new car up was informative, friendly and helpful. She understood our requirements and showed us when in the newly refurbished showroom where to find what we were looking for. Non finance and finance options discussed car purchased and away we went two days later. Hig... [Read More]
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