Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Feefo, the independent review site, after they've purchased their car from the UK's leading car supermarket.

Motorpoint customers

Submitted on: Thursday 19 September 2019

They helped me through each stage of the process and did not put any pressure on me. I felt relaxed and at ease
Amazing car in amazing condition
Reviewed on: 19 September 2019
Vehicle Rating: Service Rating:
(5 out of 5)

Submitted on: Wednesday 18 September 2019

Excellent service. Required the vehicle to be reserved and moved and everything done as per my request.
No problems and everything dealt with efficiently. Both representatives from my initial phone call and purchase dealt with things professionally and efficiently and made... [Read More]
Reviewed on: 18 September 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Jacob very helpful overall a good experience would recommend
only had one week so far so good
Reviewed on: 18 September 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Fantastic service- very helpful and friendly.
Lots of advice and support.
Amazing car! It is exactly what we were looking for!
Reviewed on: 18 September 2019
Vehicle Rating: Service Rating:
(5 out of 5)
I have just had my 3rd car from motorpoint. Staff are so polite and helpful I could not ask for anything else. Yes I would and I have reccomended a few so my friends at wpork
5 star car love Peugeot. Very very happy
Reviewed on: 18 September 2019
Vehicle Rating: Service Rating:
(5 out of 5)

Submitted on: Tuesday 17 September 2019

I thought the service was brilliant, the staff were very helpful and not pushy at all.
I am over the moon with my purchase and I would thoroughly recommend them.
I love it and I am really pleased
Reviewed on: 17 September 2019
Vehicle Rating: Service Rating:
(5 out of 5)
The salesperson was excellent I couldn’t have had better service
The service I received was 1st class and car spotless.
Reviewed on: 17 September 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Good service the lady who took us for test drive was excellent
Good car as described well pleased
Reviewed on: 17 September 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Great experience with Motorpoint, thanks to Jack Jordan, quick efficient purchase - no pressure and so far great after service as a new screen is due to be fitted. Thanks for looking after us.
Great service from Motorpoint ~ thanks to Jack Jordan
Reviewed on: 17 September 2019
Vehicle Rating: Service Rating:
(5 out of 5)

Submitted on: Monday 16 September 2019

The salesman Nichi Dabija was excellent and extremely up to date with advice on car selection no hard selling we would certainly buy again .On picking up our car Adrienne Moore was extremely helpful and pleasant .
Car meet all of our requirements
Reviewed on: 16 September 2019
Vehicle Rating: Service Rating:
(5 out of 5)
All steps in the process were smooth and considered our needs as the customer
Very happy with the car.
Reviewed on: 16 September 2019
Vehicle Rating: Service Rating:
(5 out of 5)

Submitted on: Sunday 15 September 2019

From the moment I contacted the chat room on their website, the service was personalised. The staff I had the pleasure of talking to where very polite and helpful and this made my decision very easy.
The car is what my boys and I wanted. The staff who helped to... [Read More]
Reviewed on: 15 September 2019
Vehicle Rating: Service Rating:
(5 out of 5)

Submitted on: Saturday 14 September 2019

Amazing customer service from start to finish. I’m in love with my new car and feel that it’s a very good PCP deal but at no point did I feel pressured into the sale. Would absolutely recommend Motorpoint.
Car is absolutely perfect, couldn’t be happier with it.
Reviewed on: 14 September 2019
Vehicle Rating: Service Rating:
(5 out of 5)
A friendly welcome (Peter) offered help but no pressure. Given keys for what we were interested in but left alone to look in our own time.
end of week one and I'm pleased, still getting used to all the gadgets!
Reviewed on: 14 September 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Wayne was so helpful and attentive. Excellent customer service from every member of staff.
Reviewed on: 14 September 2019
Vehicle Rating: Service Rating:
(5 out of 5)

Submitted on: Friday 13 September 2019

The car I was interested in was in another part of the country. They knew I was going on holiday the following week and did everything to get the car in time before I went away. Very good service as I only went in on the Saturday, there was a bank holiday Monday & they managed to get... [Read More]
Reviewed on: 13 September 2019
Vehicle Rating: Service Rating:
(5 out of 5)
Outstanding, every member of staff I had spoken to was able to advise me with accurate facts on my car and options for the future. The team was positive and made me feel welcome. The car is perfect and the sales person made sure it was in working order. I will definitely be using... [Read More]
Reviewed on: 13 September 2019
Vehicle Rating: Service Rating:
(5 out of 5)