Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Jul 01 2025
Friendly staff very helpful to make it easier for me. Joseph was brilliant amd made it so easy. Also Sam on the phone too. Very quick service with very good cars. The sales wasnt pushy either.
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Really good range of cars at competitive prices, great to go to one place rather than visiting multiple dealers. Effective communication and friendly staff
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Excellent customer service, left to look at you own pace and no pressure to make a purchase. Couldn’t do enough to make buying a new car go smoothly. Thanks
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Great price for purchased car and great price for traded car. Hassle free experience throughout. Salesman Jack Fleet was a pleasure to deal with, honest, friendly and very helpful. Thank you for a 1st class car buying experience.
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Great customer service, no hard selling, a very pleasant experience purchasing a car. Knowledgeable staff, made the process quick and efficient
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Very helpful sales experience everything was explained to me in detail
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Very helpful , not pushy , and very quick service from choosing vehicle to handover . Very friendly and good customer service from Gianluca .
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Umut was great let us decide want we wanted but gave good advice and answered all our questions
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If you want great salesperson go and see Reece was so helpful lovely bloke no pressure
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We had a great experience. Our salesman was Seth he was very friendly and helpful he kept us in touch while we were waiting on our car being transferred from Engkand
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All staff I interact ed with were extremely professional, efficient and polite .
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A good price for the vehicle I purchased. Customer service was excellent and the delivery time was very quick. The vehicle I purchased was from another branch so I couldn’t inspect it until the collection day. The only drawback was that the tyres were just within the legal limit. I think things like this should be added to the vehicle details when purcha... [Read More]
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Excellent service again from the guys at MotorPoint Newport. Would recommend.
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Extremely helpful staff who made no attempt to pressure me into buying a vehicle. Your salesman Roger Edmunds was extemely courteous and professional in his approach with me but friendly also. This is the fourth vehicle I have bought from Newport Motorpoint and would highly recommend friends/family members to make use of them which incidentally my son did... [Read More]
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Submitted on: Mon Jun 30 2025
The staff that dealt 'face-to-face' with me were all really helpful & efficient and deserved a 5-star rating. The car I wanted to purchase was at a good price and the 'part-exchange' price offer was very decent so no complaints there either which also deserved a 5-star rating! However, disappointingly, a few 'backroom management' problems caused me unnec... [Read More]
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This is my second vehicle purchased from Mototpoint in a Chingford Erkan and Osman where great once again helping me with my needs and I am extremely happy with my purchase.
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0The reception was superb. RGood communication skills, l Could un Getting finance was quick.
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Good experience at Motorpoint Hamilton Rd Glasgow. Good professional service from staff.
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We had a very pleasant experience when buying our car. The salesman was very helpful and not in the least bit pushy. Thank you Geoff.
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