Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Sep 25 2026
Relaxed experience . Friendly and efficient staff.
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Great service from all the staff
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Have used Motorpoint now twice and find then helpful The person who we did the deal with and the person who dealt with us on the day of collection were different people. I thought the one person would see us through the whole process. I mentioned a couple of points on the MOT record on the car. Not 100 percent sure these points were taken seriously.
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Kaylum Sharp From start to finish spoke and discussed our needs and requirements and invested time to ensure we found the car we were looking for. Sometimes things don’t go to plan and in our circumstance our previous contract with a premium marque is not what was agreed. This has created a separate claim and paused our dealings with motorpoint. Once w... [Read More]
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I first met Brandon when me and my husband went to Motorpoint Stockton on tees from the first day to collecting my new car he was unbelievably helpful he made me feel so at ease. I am an oap so very old school but nothing was a problem for him he helped me through everything that needed doing and made sure I was totally happy with it all . For a young man... [Read More]
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Recently purchased a car from motor point …staff were really helpful in tracking down the right car through the group .. Car was in excellent condition with just one blemish which they instantly rectified before collection .. great service Nik was really very helpful .. and I’m quite difficult to please!!.. Maddie was brilliant ..patient .. and knowledgea... [Read More]
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Great experience nice and easy. Thank you to zeynep for the kind and helpful assistance
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Customer service from start to finnish
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Keanan was professional and very smartly turned out .drove away the same day lovely car 10 out 10
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A very good and easy Experience
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Not pushy. Was helpful when needed but left to browse
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Excellent service as always. From start to finish brilliant
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This is the first time purchased a car through Motorpoint, not disappointed! Very good customer service from start to finish. Smooth and quick process, everything thought of and communicated via emails, a very good part exchange price offered (£3000 more offered against the original Dealership) I would definitely buy again and recommend highly.
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Quick, no fuss. Good price.
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Everything went through smoothly, would recommend them prices are very good
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Very good service and price and staff was very helpful
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Fantastic friendly service from Ashton
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What a pleasant experience purchasing a car .
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