Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Dec 29 2025
I was able to look round all the cars without any pushy salespeople that I’ve encountered at another dealership so that was a big plus for me. Helpful and friendly salesmen when I approached him.
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I purchased a used puma Eco manuel drive car from Motorpoint in Hilsea office near portsmouth on Sunday 28/12/25.The salesperson who helped with the sale was Megan who was outstanding throughout the sale.Helped us set up the finance and discused any issues we had.
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Good understanding offer good deal
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Submitted on: Sun Dec 28 2025
Great customer service, very helpful staff and great selection of cars.
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everything dealt with by Karl Dinis.Very good. Why dont Motorpoint put prices on cars.Poor.
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Good initial service at Widnes although the salesman seemed rushed to complete the sale. We noticed that he had added extended warranty to our account which we did not request. This was later deleted. We picked up the car from Burnley. I think the service level has dropped a little from my previous experience with Motorpoint. As an example I purchased my ... [Read More]
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Very easy process of handing my carnin for a new one woth all the finance taken care of, got a really good performance my old car and very stressful free from start to finish as always any issues are handled super quick.
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Plenty of choices easy process
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Easy no pressure way to buy a car.
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Found a car for me that suited my budget
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Submitted on: Sat Dec 27 2025
The young lady who delt with our purchase was very polite and helpful. I had been at work all night and she made sure I had a coffee and gave me time to digest all information. When there was an issue with the registration document she was apologetic and kept us informed all the time. Her name was miss salman. A very easy purchase of our new car
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Quick and simple process to purchase my new car from the Manchester depot - was initially greeted by Ben who was great and finalised the deal with Abdul who was also fantastic. From viewing and test driving’s couple of cars on the Sunday to picking up the vehicle on the Tuesday the whole process was superb and I would hesitate to recommend the to friends ... [Read More]
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Sion was very attentive to our needs, and made the sometimes daunting prospect of buying a new car an easy experience. We will be using you again when looking for our next car.
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It was very fast and customer service was very good 👍
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Helpful, knowledgeable and efficient staff.
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Good experience all round. Nice staff, great car, modern office area, no hard sell.
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Good selection of vehicles and friendly approachable staff
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Purchased lots of vehicles from motorpoint,the price is always good and the staff are fantastic,jamie always goes the extra mile thanks too everyone
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This is my fifth car from Motorpoint. And quite frankly I wouldn’t go anywhere else. It's so simple a process. Sam was very helpful. Thank you
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Submitted on: Fri Dec 26 2025
No fuss, efficient and friendly service. Answered all questions asked to customer's satisfaction and made the whole car buying experience easy.
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