Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Jun 18 2026
My son and myself were looking for a car. We went to Manchester motorpoint. We were meet by Kaylum who was very professional ,friendly and knowledgeable. He spent time with us and took time to answer any questions we had and the budget we were looking for. He found us the cars we wanted and I never felt any pressure into making a decision.Even at the hand... [Read More]
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customer service, staff ,environment
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Overall good. It will be good to not charge the customer for transporting a vehicle from your another branch, as it dilutes the purpose of accessing the cars available across Motorpoint UK locations. Also, if Motorpoint could consider financing buyers who are living in the UK for less than 3 years and are on an employment visa. Mr Keanan Uppal supporter r... [Read More]
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George Gascoigne was so friendly and his knowledge was invaluable to someone like me who is not a petrol head.
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Cannot fault the service provided both over the phone and in person at the Sheffield branch. A completely efficient and stress free experience.
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Great service
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Apart from the delay in delivery all went well.
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Friendly honest and helpful staff.
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Very good and very friendly and professional would recommend to friends
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The sales man was excellent, never rushed me and explained everything to me
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Salesman was great made my wife and myself feel good about our purchase
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Was great. Jack Rollo was really helpful.
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Submitted on: Wed Jun 17 2026
Very good service
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Very good experience and quick transaction, nice employee friendly 👍
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From the start of finding a car to the end of collecting my car, the team at Oldbury branch were great. I had an issue with my car i was part exchanging,through no fault of my own caused by a insurance company. Marin, the customer service manager was fantastic showing support and understanding through out. Scott and Amy were also helpful and friendly. B... [Read More]
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This review is for Motorpoint Castleford. Couldn’t find an exclusive site for Castleford so hopefully they receive the kudos. Bought a new car from them and traded in my older model. My call was answered by a Chris Cameron, he basically did all the ground work and the actual sale. I thought he was based at Castleford but apparently he was online team. Fir... [Read More]
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Excellent staff and services provided.
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