Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Aug 08 2026
This is my third car from Motorpoint Birtley and once again found the staff and service given me excellent. On this occasion Jordan equipped me with all relevent information regarding my car and made me feel confident in the change over.
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Was friendly and talked everything threw with us
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Excellent staff
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The whole experience was easy with no sales pressure. The rep. Mason was excellent, friendly and helpful and an asset to the Company. The premises were modern, clean and inviting. The only small criticism would be the lighting in the viewing warehouse was not sufficient for a close examination of the vehicle.
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Excellent service---thanks.
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Great experience at Motorpoint
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The staff were very keen to help in ensuring a smooth service during the vehicle’s exchange.
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I was very skeptical about visiting Motorpoint as I have previously been in the motor trade my self at main dealers. Both Ford & VW. I had found a Golf in Peterborough which was very well priced. Did on line valuation and it seemed fair, and was far higher than WBAC. On day of visit was greeted by Jodie Poland at branch.Very positive & polite. She examine... [Read More]
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Submitted on: Fri Aug 07 2026
⭐⭐⭐⭐⭐ I’m now onto my second car from Motorpoint. With my first car, the whole process was seamless from start to finish. I was really happy with the vehicle and had absolutely no issues with it throughout the three years I owned it. When buying my second car, the team were extremely helpful in finding exactly the model I was looking for. Unfortunately,... [Read More]
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Corey and Dave were excellent at both sales and collection of our vehicle.
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Recently sold my car to Motorpoint Portsmouth. Wesley at the branch was friendly and efficient, the purchase took less than an hour and the money was in my account the same day. Thank you!
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Our whole perseption and service was exceptional. Owain our salrs representitive was professional and knowledgable. Great customer care.
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The salesman was absolutely brilliant didn't pester you at all. Very friendly Very polite and very efficient
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Brilliant service
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Great service from start to finish.
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