Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Nov 10 2026
Excellent service
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Dan great sales person very professional in all aspects
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Helpful sales advice, no pressure sales
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Cory Harris, did what he could to help and was prompt in his responses. Easy to deal with and stress free.
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I went to buy a car, so that part was straight forward. The handover was extremely pleasant, the trainee sales executive Maddy was pleasant, welcoming, and thorough. She made sure everything was covered and took her time to make sure all was in order. There was plenty coffee on offer too.
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Easy to manage the app online. Communication was also very good. The member of staff Toby was helpful in showing me around the car and test driving. Purchasing was very straightforward. All in all a very good company to deal with.
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All the staff were great went in a Sunday to look at a car brought it that day With all the extras The staff were great let us look around with out any hassle or lushness to sell The car Pick up day was great zaynab was wonderful she helped with the handover and driving away easy Was not rushed and she explained everting and also checked in a few day... [Read More]
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Everybody at Motorpoint was great, from the receptionist I dealt with upon first arriving at Sheffield, James Guntrip the salesman who sold me the car, the young saleswoman who helped me find the James Guntrip recommended cars on the parking lot, Lewis at Sheffield who dealt with a sudden cash shortfall, to Elliott Murray at Leeds who showed me how to dri... [Read More]
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While process was seamless, from first contact to driving my new (to me) car away, but at no time did I feel pressured into the sale, nor having to buy any additional add-ons. Follow up after buying has also been great, with a call to make sure I was happy with everything, and follow up when I had a couple of questions. Shout outs to Sean, John and Zeynep... [Read More]
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Thanks to our sales advisor Dawid the process went smooth and quick. We've received loads informations, tips and tricks and we've felt no pressure with making the decision. We are pleased with the car so far and fingers crossed it will serve us well for years.
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Numerous cars purchased from Birtley branch.Amanda is our go to person.Honest and very professional. Other staff very supportive. Always get a great deal which no other dealers can match.
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Great service
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Simplicity that’s all we need to run smoothly and that’s exactly how it was
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We had a fantastic experience buying our new car from Marko at Maidstone. He was absolutely wonderful to deal with from start to finish, so helpful, friendly and professional throughout. Nothing was too much trouble, and he made the whole process so easy and enjoyable. We couldn't have asked for better service and would highly recommend Marko to anyone lo... [Read More]
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The staff were really helpful and not too pushy! I was given time to look around without any pressure to buy.
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Very quick and efficient Dave was very good and made it very simple and easy
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Submitted on: Mon Nov 09 2026
Maddison made my visit very pleasant, a visit I was nervous about. Overall I found Motorpoint staff were efficient and professional plus had the ability to make a nervous person feel comfortable
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Was recommended to them by work colleagues who purchased through them and was not disappointed. First met Josh, who was patient, professional and knowledgeable. Followed by Sachin who did my handover with the same level of customer service and brief encounters with Scott and Tom. Can highly recommend for a car with outstanding customer service. Happy days 👍
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Great cars, great value, Ben was first class with me from start to finish.
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