Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Dec 23 2025
Ross the sales man was so polite and helpful. Love my Audi I bought ❤️
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Great customer service from claude jody and reece always going out of their way to fix any issues
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The salesperson Daniella Boyd was extremely helpful answering all our questions.
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Simple, straight forward way to buy a car. Quick, efficient, polite service. First Class!
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Cheap car, great customer service in the derby store , comfortable store, supportive colleagues. Best experience
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Car was exactly what I was. Looking for at a competitive price.
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Great way to buy a car, no hard sell was nice and relaxed, salesman "Mitchell" was excellent he answered all queries and questions, highly recommend will certainly use again
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On arrival at the Portsmouth branch was warmly welcomed by Josh and later on by Megan when taken through the sales process but felt very comfortable around both of them didn’t feel pressured in any way before and after taking my dream car out for a test drive, and drove it out of the show room the same day with a huge smile on my face Thank you to Josh an... [Read More]
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Submitted on: Mon Dec 22 2025
Great service by Joe, fair deal on the vehicle I purchased thankyou motorpoint for putting a smile on my face.... [Read More]
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The car was just I was looking for . It was cleaned as new . The sales man Dawid was very helpful and informative. He helped me sort out all the paperwork. I am really pleased with the deal . As always all my cars from motorpoint have been top notch.
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Great experience and customer service! Only improvement would be to have the option to provide home delivery to customers.
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Had to return vehicle after a few days when I spotted an oil leak. Customer Service called a mechanic immediately. David ? promptly took the car for inspection, detected a leaking sump washer. After showing me photos he offered to replace it straight away. He returned later, having had to source the part from a third party, changed the sump oil and gave ... [Read More]
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Steven was great when I purchased my car, spoke me thru the whole process and made me feel at ease without any pressure
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EVERYTHING NICE AND EASY
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The sales assistant was very helpful, friendly and professional. Everything went smoothly with no hassle and I left with my new car.
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Very efficient.
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Martin was superb not to mention his patience. My thanks also to Leon and Chloe All of them a credit to Motorpoint
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The sales person was very helpful
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The service myself and my mum received at motorpoint edinburgh was excellent.. From first entering the showroom, to the purchase and pickup of my car. The staff couldn't be more helpful, friendly, relaxed atmosphere, with no pressure whatsoever. Connor was the salesperson who initially dealt with the sale , then when I picked the car up, another sales per... [Read More]
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Sam provided fantastic service in helping us to find our new car, he was patient, helpful and informative making the whole experience a pleasurable one. Motorpoint has a huge variety of cars at very competitive prices
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