Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Oct 20 2026
Friendly and informative
Reviewed on:
My visit was a first time but everything was on point. I will definitely recommend family and friends to visit.
Reviewed on:
Brilliant customer servicev
Reviewed on:
There was great customer service and also everyone was welcoming and the whole process was smooth and easy. Great team and good selection of cars was a good experience overall.
Reviewed on:
Jack was excellent he answered every question excellent we asked 👏 and Amy was brilliant on the day we picked up our new car👌
Reviewed on:
Large choice of vehicles. Good prices. Helpful sales staff. Buying a car has got a lot more complicated and they can help you through the process.
Reviewed on:
All the team were amazing and the deal was great, just need to work on the handover experience, my car had only the very basic of cleans and even the basic controls weren’t explained.
Reviewed on:
Great choice of cars at very good prices. Staff are really helpful but not pushy. I have to thank Zac and Savannah for looking after us in the purchase of our new Renault. I would definitely go back to see them for our next car.
Reviewed on:
I had joe he was dealing with both me and my sister both wanting a car each. He did amazing and it all went so smooth. I am so happy with my car and the service I got.
Reviewed on:
Henry was great in helping me choose my car & get my finance sorted. I was able to see, part exchange my old car and drive away all within a few days. Would definitely recommend.
Reviewed on:
Straight forward accusation,good part exchange pricing,no pushing salesman,would have given five stars but for a few little marks on the bodywork which were soon rectified.
Reviewed on:
Submitted on: Mon Oct 19 2026
Great service from Mike, but let down by the cleaning department I had a good experience from start to finish with Mike. He could tell I didn’t want to be bothered while looking around, so he gave me the space I needed and left me to it. When I needed help, I knew where to find him. I pointed out something I wanted putting right, and it was sorted withou... [Read More]
Reviewed on:
Great customer service. Staff professional and welcoming. No hard sell. Helpful every step of the way. Happy with purchase.
Reviewed on:
Just purchased a gorgeous tiguan r line, my was put at ease with a fantastic young lady called jess, she was perfect In calming me down, as my new vehicle was automatic which I'm not at all confident Brilliant bubbly personality, thank you jess for everything
Reviewed on:
Well done Motorpoint . This is the second car we've bought from them .The whole experience was perfect . The price for the car was very competitive and we were given a good part exchange deal with our 17 year old Hyundai i20. The actual handover was a bit long winded but a problem with taxing the new car was ironed out by the salesperson jumping in his ca... [Read More]
Reviewed on:
No hard sell .take as much time as I needed and your sales person Ben Pyle was excellent
Reviewed on:
Your sales man was helpful and understanding of my needs. He arranged for the my new car to be ready on time.
Reviewed on: