Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Sep 07 2026
The service at branch was excellent , the online service was shocking and false information but couldn’t fault the branch service
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Great cars and good atmosphere at motorpoint and they gave us a good price for our car Both Mason Gayle and Adam Simpkins at the Sheffield branch were really professional both could'nt do enough for us Adam an encyclopedia of knowledge on everything car related ....very entertaining !
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I have purchased quite a few cars from motorpoint over the years and so has my husband we are really pleased with the whole experience of buying a car and would recommend motorpoint to all my family and friends
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Found a great car to suit my needs and budget. The experiance was very good. Would definetly buy again from Motorpoint
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The staff member who helped me was very helpful, she was very conscientious, friendly and professional. I felt she knew her job and about the service very well. The service was good and made the process much easier for me.
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Single day service not achieved due to no code for car tax. Had to go back the following day. Staff were very accommodating and apologetic but it was very frustrating. Otherwise all ok
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The service we received from the team was exceptional. Even though there was a slight hiccup in regard to securing the vehicle, we were kept in the loop and the team went above and beyond to make the purchase as smooth as possible.
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Really lovely staff, no pressure to upsell anything and really happy with my new car
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Was approached very kindly on arrival by Jodie, was brilliant from start to finish, extremely helpful and polite, would definitely recommend using motorpoint !
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Charlie was excellent and extremely person centred and kind.
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A very good experience. I got the car I wanted with lots of help from Rash. I’m an elderly widow so I was really grateful for the advice and help I received. Love my new car.
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A rocky start they need to double check spelling of names. Then good service, a bit long winded
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I recently bought an Audi A3 from Motorpoint and had a really good experience. The staff were friendly and helpful throughout. Sion was great and didn’t put any pressure on me to make a decision, which made the whole process much easier. Peter was also really helpful when it came to sorting out the paperwork. Overall, really happy with the service and wo... [Read More]
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Good pre and after sales service
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I have always had good experiences of prices & cars from Motorpoint for many years. I love this latest choice of Vauxhall Mokka & hope to have lots of happy driving experiences over the next few years. Thanks for all the help Cameron gave us during the purchase of this new vehicle.
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Couldn’t fault them, friendly, helpful, and I love my new car.
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from looking to buying no stress
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