Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Aug 17 2026
Experience was great to be fair. Very cool sales people. Not pushy. Found the perfect car.
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Good, friendly and professional experience. I’m pleased with my car.
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Great experience, wasn't hassled. I knew what i was coming for. The salesman was helpful Service was A+ Price very good
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Best customer service there is. Ellie was of particularly great service when I ran into some difficulty with a warranty claim recently. She was thorough in her help and followed through on everything she did. Couldn’t ask for better help. Thanks Ellie.
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Very well organised.
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Large selection of quality cars at reasonable prices
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We bought a car and part exchanged our old one. The staff were very professional and helped us through the process.
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The sales manager Steve was more than helpful and went over and above to see that we got the car we were looking for
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On arrival we were asked our details and offerd a drink.we sat down had a chat and gave them the paperwork and every thing they needed for my old car.T hey then took me to new car to look it over,I decided to have the car as it was in great condition and low milage.All the staff were very helpful and pleasant,I would highly recommend this company.Thank yo... [Read More]
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Been looked after by friendly staff.
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Wesley was great honest and very helpful will defo recommend Motorpoint
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Met with Josh in Oldbury, who offered help and advice in a clear way, he didn't try to pressure me or give me any bs, which was appreciated. Nice selection of cars to view. The only irritating thing is all the paperwork.
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Staff were very friendly and never pushy
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The paperwork and dealing with all the staff was a great experience zac your salesman was helpful polite and professional. Your other staff were good also I have recommended to friends and family
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Excellent level of service from beginning to end. Slight issue with car Sat Nav was resolved immediately. After sales support Ash was top chap.
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The whole process was very straightforward and simple. I was kept up to date throughout. The staff were very friendly and helpful and there was no pressure to buy at any point. I wouldn't hesitate to buy from them again.
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was quick and easy experience and good price
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I just wanted to use this opportunity to mention how amazing the service was, from the very beginning to the end we were welcomed with open arms and treated with respect, the overall energy of the establishment was great. We were left to our devices which helped to remove the pressure of it all and when ready with questions they were all answered very qui... [Read More]
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Fantastic service all round
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