Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Jun 10 2026
Buying a car from Motorpoint was a vast improvement on my previous experiences of buying from regular dealers. The whole process was more professional and felt more honest. They were also relaxed, keeping the car I had reserved without complaining when I deferred my visit twice, and accommodating my late arrival (due to a tube strike). I would buy from... [Read More]
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Hey guys,I had an absolutely fantastic experience with Motorpoint and couldn't be happier with the service I received. I would especially like to thank Adam Arshad, who was exceptional from the very beginning. Adam was friendly, professional, patient, and genuinely committed to helping me throughout the entire process. He made everything simple, clear, an... [Read More]
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Very quick and efficient service. Highly recommended.
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As ever a great service
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Great car buying experience.
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We felt able to browse without feeling any pressure. Joe our sales contact was very helpful and extremely knowledgeable. All in all a very positive experience.
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Very good interaction from the sales staff. Not rushed at all. Very Busy. Upon inspection found tiny dent in the hatch, this was repaired. Got a tyre pressure warning light keep coming on , been back , only to be told they are very sensitive. So guess i will have to live with it. Overall fairly good experience
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Mr Cartlidge was friendly and very helpful. The other person we saw we thought was quite rude. We were glad to complete our purchase with mr Cartlidge
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This is about my 5th car of them never had bad experience so smooth the change of car is would recommend to anyone
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Jack and Lily were amazing throughout and super chuffed with the service we received from both. Thank you both so much!
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Lovely service from lily and jack when collecting my car.
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Very easy in and out just over an hour Lucas was very professional and pleasant he answered all my questions and I definitely use Motorpoint again
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Great experience finding my car, and was looked after very well by Logan. Thankyou, would definitely return.
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Price good. Car pick up good Negative though - no continuity of seeing same person when arranged appointment
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Very happy with all the service I was provided with from start to finish. Very professional and helpful when buying a new car. I would definitely recommend Motor point.
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Very friendly staff. Put under no pressure to purchase. Just two things to improve would be like for like fuel on collection day plus a free set of car mats as a thank you for purchasing!
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Great choice of cars, decided on the Kia, Joel was excellent
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Michael was great made the process very easy after I had a bad experiene at another car dealership . Really happy with car.
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I was in the area and had been looking at cars for awhile online so wanted to view them in person. I turn up early before opening time to see if I could look around by myself. Unfortunately it's s secure compound but there was some guys just about to start work who were very helpful and invited me in and showed me the car I was interested in. After lookin... [Read More]
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Customer service was impeccable.
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