Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Jan 11 2026
we purchased our new car today. after a few blips through no fault of motorpoint. we were looked after by Reece Aylott at the swansea branch. Rees really went above and beyond reassuring us , explaining everything and above most was interested in us not just as car sale. I would 💯 recommend motorpoint with requesting to be seen by Reece.
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Very professional service from start to finish. Very easy and a superb choice of cars.
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The sales team were professional and patient in helping me with certain problems during the purchase process.
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Great experience buying a new car from the start. Great communication, respectful sales people, brilliant service from start to finish.
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Dina the person who looked after us was brilliant really friendly and took the time to go through all our options to make sure we got the best deal 10 out of 10 Thanks very much, We will be dealing with Motorpoint again in the future 👍👍
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The young lad Blake was very helpful he is a credit to your company tell him thanks very much
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There is a good selection of used cars at reasonable prices. Adam the sales agent was very helpful and knowledgeable and made the whole process of buying a car very easy without being pushy. Had we been confronted with an over-pushy salesman as has happened in the past we would have just walked out
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Very helpful staff , knowledgeable about the cars . Good showroom with cars inside to view.
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Submitted on: Sat Jan 10 2026
They were friendly and efficient and gave me an excellent deal for my part exchange (30% more than my local car dealership)
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Fantastic service and seamless purchase of my new Qashqai which was transported upto Widnes site from Portsmouth.George was very helpful and informative from the start.Would definitely recommend.
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I ordered my BMW 2 series from Ried Benz down in the Glasgow store Reid was very professional when helping me look for a car and helped me find a very good one that was at another Motorpoint 10 out of 10 customer service!
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They listened to what I wanted and sorted it for the same day there was a couple of scratches on the car I think they could've been done abit better but they are not that noticeable anymore
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helpful- couldn’t do enough- informative about their products but not pushy- 2nd car we have bought from this concession, having never bought from a major dealership chain before. Pleasantly surprised
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Excellent service from start to finish
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Amazing Daniella was superb!!!!
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I always buy my cars from Motorpoint in Birtley. Excellent service, great part exchange deal. Staff are so helpfu. Wouldnt go anywhere else.
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Excellent service!
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Love Motorpoint. What you see is what you get, no haggling, fair service and a good selection of cars.
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Submitted on: Fri Jan 09 2026
Good choice of cars and a very relaxed feel.No pressure from staff and nice to stroll round without hassle from sales staff. Special mention for Kareem for being very honest and professional in selling me the motor I choosed.
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I have bought for my Wife a Fiat 500a couple of years ago from Motorpoint, and found them very great with customer service, as well as knowledge. So it made sense that a went back to get myself a new car recently. When I arrived I was looking around all the cars in car park. I was looking to get either Nissan Qashqai or Hyundai Tuscon. Whilst I was loo... [Read More]
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