Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Mar 18 2026
From start to finish the girls who helped us were fantastic,they made the process so easy for us
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Great service from Charlie from start to finish Only issue was the front storage section under the bonnet was full of send and had clearly not been touched when the vehicle was cleaned.
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Great range of cars which are competitively priced , but give by far the best trade in prices. Salespeople were actually non pushy andlet you browse all the cars you want in peace , and will sort keys out for you to inspect cars you like further. We dealt with a couple of different salespeople who were excellent , firstly Robert initial purchase and Cou... [Read More]
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Very friendly staff and the car I purchased was very competitively priced.
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Had a great experience buying my first car with Steve. His customer service was amazing and he made it really easy to understand everything and get everything sorted.
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Seamless experience, no pressure at all. From the moment you arrive you felt at ease and they genuinely wanted you to buy. Went to main dealers before Motorpoint and you felt like they were doing you a favour not the other way round. Highly recommend.
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Kate was really helpful with our purchase. Made the experience easier and less stressful
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We bought a car from Motorpoint a week ago. So far, the experience has been very positive. The salesman was knowedgeable and was able to answer all our questions. He was not too pushy but very helpful. Compared to some other places we looked round, the car was reasonably priced and in good condition.I would recommend Motorpoint to my family and friends.
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The sales girl I dealt with was exceptionally professional and patient and made the whole buying experience stress free. She was a credit to Motorpoint and I would not hesitate to recommend the company based on that.
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Everything was great . Extended warranty looks very good value and you have peace of mind . Only one criticism when we collected the car I think the preparation should have been better . Car not %100 clean and car mats just left in boot
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Jamie was really good ,he didn’t pressure me, great Service,I would recommend Motorpoint to friends and family
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Iam very pleased with the 2008 Peugeot 25 from Motorpoint Newport, i have bought many cars and vans over the years the service is fantastic, no pushing to buy the car from them and any problems they will sort it strait away a very good company and the choice of cars is endless thank you Kind Regards PW.
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It was a very easy experience and Geoff/Jeff was very good and made buying our new car simple and easy I will definitely recommend other people to buy from Motorpoint.
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Very helpful and friendly staff, all enquiries answered, made purchasing a car very easy, our family all go to Motorpoint for their cars.
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Salesman was excellent, no pressure
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First time buying a car. The people at Motorpoint Castleford were so helpful and knowledgeable. Thank you!
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Great from start to finish.
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Easy process. Disappointed in the trade-in price offered for my old motor but that's the game I suppose.
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Quick and easy service. Michael was a great salesman
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