Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Nov 03 2026
Very good company. Great value and part exchange. Test drove vehicle on your own and no pressure to buy. Recommend to check this company when buying a low mileage nearly new car.
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Staff we're very helpful discussing everything change over with trade in wnt smoothly very happy to deal with motorpoint again
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All round good experience. I was offered a good trade in price and got the car i wanted at a good price. I travelled from midlands to Widnes and only took 40-50 mins to complete sale and travel back home. All in all a hassle free process and would definitely use motorpoint again.
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Great service
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Excellent service throughout
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I found the staff very helpful and the whole process went very well
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Meghan was very good checked lots of cars listened to what I wanted then found the perfect car for me. She explained everything nothing was rushed and the advice she gave was great. I’d definitely recommend motirpoint to friends
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Zeynep was wonderful we brought the wigs car from here and now mine tie sevice was great and wonderful all the staff were wonderful and helpful Thank you. All
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On our first visit and subsequent contacts, we found your representative; Jordan very knowledgeable and helpful without being over whelming. We also found Kieran to be very helpful during the collection. Both very approachable
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Welcoming staff, especially Charlie who made the whole experience stress free and sorted out everything quickly and efficiently. Only issue is the mats I ordered - I received fabric instead of rubber. But the fabric mats are fine.
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Generally a good experience, other than the car smells of cigarettes and the cleaning around the filling cap should have been better
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We chose motorpoint for our car because of the choice available. We didnt make an appointment but was welcome to have a browse. There was no pressure selling from anyone. Joe the salesman was extremely helpful and patient throughout helping us find the ideal car for my disabled wife. The process of everything was straight forward. Thank you . Would defin... [Read More]
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My experience of Motorpoint was excellent, Jai the salesman that assisted me was very organised, he gave good guidance and the whole process ran like clockwork.. Thanks for all your help..
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Excellent attention from Connor at sale and Wes at collection. Disappointed that I had to take extra time going back to have car serviced…should have been done before collection
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Sales experience was really positive with no pressure. When i collected rhe car once again jt was a good experience - i would have liked a more formal handover as when i got home i discovered a few issues with the car. However once id reported these and took the car back for these rectifications the service was superb.
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Very helpful and professional from the first contact to the final sale. Will definitely recommend.
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Everything went smoothly. Logan could not have been more helpful and friendly. He explained everything fully.
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So easy and the staff were all lovely. We got there too early but were noticed, brought in, had a coffee and were given the keys and allowed to look around the car without any pressure. A great experience thank you.
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We had great service off Owain and his colleague.
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