Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri May 29 2026
Great company
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My wife and I were dealt with by Joe Helliwell at Swansea. He was extremely helpful asked what we needed in a car. We looked at available models and were supplied with the keys. We paid a deposit but changed our mind to another model the next day no issues changing test drives on both vehicles. The part exchange was good for our car.Stress free easy to de... [Read More]
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Good service
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All went through quickly
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Friendly and positive staff who didn't try any hard selling and just let us lead the process.
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Great car, glad I used Motorpoint. All the Manchester team were very helpful.
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great service. car as promised/expected
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Sold and bought a car with Motorpoint Glasgow and it was a great experience. Hugh looked after us and nothing was too much bother. Would recommend!
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Service was AMAZING, highly recommend! We was looked after by Finley mainly he helped us pick a car and he was very helpful and honest with any questions we had. Chris and Finley helped value our part exchange and organise finance side as bad credit history and both was SO helpful and didnt feel judged regarding bad credit. Will be recommending mototpoint... [Read More]
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After driving around all day looking for a new car , we stumbled across motorpoint newport , they had a huge choice of low mileage car that where well presented , we spoke to the salesman , who told us they didn’t have exactly the spec we required there but they had one in the group , he let us drive one nearly the same to see if my wife was happy . She w... [Read More]
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Excellent experience from start to finish. Kaylum was professional, polite and knowledgeable throughout the process. Everything went very smoothly, and before we knew it we were driving away in our gorgeous new motor. Thanks Kaylum, will certainly recommend you to anybody looking for a new car.
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Good experience and Very helpful
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We went into Motorpoint on Monday 25th May, put a deposit down late morning and the car was ready to drive away a few hours later. Jamie was a great help and answered all the questions I had and made it an easy purchase
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Submitted on: Thu May 28 2026
Staff friendly and knowledgeable helping me buy my first EV. Prices are bang on
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An easy handover , no hard sell However valet of the car wasn’t good
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Everything was made so easy
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Purchased a vehicle on 25 May staff went out of the way to help you on any questions I was taken to the vehicle which was my zs hybrid 2075 was shown all round the vehicle and inside demonstrates all the controls took the vehicle for test drive perfect handling a very professional service from start to finish a pleasure to do business with
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