Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Nov 06 2026
great service- good knowledge & nice people-
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Good service
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Personal service offered and a named member of staff to see you through the experience.
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Great experience friendly and helpful people So causal not pushy at all
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Price of new car good, along with px valuation. A little frustrating as I made an offer on the car 4 weeks before the final purchase, which was basically the final deal I got. Staff at your call centre and at the Sheffield store were very helpful. It only took 50 minutes to drive the car away on collection day, which included a testdrive! Very happy with ... [Read More]
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I had a really pleasant experience purchasing my new car at the Oldbury Branch. Khalid was lovely throughout and made me feel comfortable and confident in choosing my car. He took the time to talk me through the vehicle, explain its features and demonstrate how everything worked. As I was swapping from my previous car, I was a little nervous about gettin... [Read More]
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Matt was a great help at the beginning and the end. Some communication slowed during the middle whilst waiting for repairs to get completed but overall a good service.
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Great Customer Service 4 car bought through motor point no dissapiontments
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Staff very polite and helpful No pressure selling Made buying a car stress free On the purchase day everything explained clearly and in detail. Would recommend motorpoint to family friends who like to by a new car.
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Smooth transaction from start to finish, staff are great, no intimidating sales tactics, car was perfect.
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Very friendly An sale went smoothly great day all round, thanks
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Sam was a polite person who gave me time and space to make my decision which I appreciated. He answered any questions I had and didn’t rush me overall a very good experience and I would not hesitate to go there again to but another car, I am really happy with my purchase.
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I requested a part ex price for my car late Saturday afternoon, I received a follow up call Saturday evening, We did the deal and I collected my new car Monday midday.
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Very helpful polite and professional.
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Maddy was brilliant very friendly and helpful went through everything with me . The process was quick .the staff were really friendly.Definitely use Motorpoint again
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Relaxed atmosphere. No pressure sales people. All staff very helpful and friendly. I wouldn't go anywhere else to buy a car. I've recommend motor point to family and friends. 10/10 service from start to finish.
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Great service from walking through the door to picking up my car. Would highly recommend the Edinburgh Seafield branch
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Very helpful polite and friendly.
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Excellent non pressure sales and smooth process from start to finish. I was sceptical prior to my purchase as it was the first time using Motorpoint but I can highly recommend the Peterborough site.
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