Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Sep 11 2026
Good choice of vehicle's staff helpful not pressuring you costs explained well overall really good experience.
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Fast and professional!
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It was all okay but we had to wait quite awhile pass our 11 o'clock appointment but the guy i seen was very good and all was sorted
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Great customer service from start to finish. Very helpful and informed staff
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Excellent service. I knew what I was looking for. There was no hard sell or pressure. Ashton who looked after me was patient, knowledgeable and friendly.
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The company and the staff was amazing they was very helpful went I was looking at cars they did not once come up to me and ask me what iam Iooking for WHAT WAS VARY GOOD they just let you walk around and it was lovely went I pick a car went to see some one and adam was very nice and helpful cannt wish for a better service
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Very pleased with the service and the staff
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Perfect from the off. No pressure salesman. Gentleman just explained how everything worked, before we start our search. Absolutely spot on service. Quick, easy & very helpful.
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Peterborough staff are excellent Very easy. Great car. Great px. No hassle . Purchased online. Collect a week later. Other car dealers take note. This is how it should be done. Only thing I could ask. I would have loved one of your motorpoint umbrellas with my Tiguan ,,,
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Submitted on: Thu Sep 10 2026
Excellent service at Swansea motorpoint. Loads of quality cars. Staff very knowledgable and helpful. Highly recommend this store
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Excellent experience staff so friendly no pressure just let you look then top quality service from start to finish highly recommend a visit
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All good from start to finish, good trade in price for my car. Sophie from Motorpoint went over and above to complete my car swap. She was very efficient in her service. New car, Tucson is very good
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The customer service we received from Liam Mitchell and Ral. Excellent from start to finish. We weren’t sure on what to buy and Liam talked us through our options and Ral helped us on the day with the buying process.
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Quick, easy and supportive process.
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Very easy. No one hassled us. Everyone was very pleasant. We dealt directly with 3 or 4 salesmen and all were very helpful. Have recommended to other people.
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Exceptional service . Very friendly team and helpful. They went above and beyond and it was the little touches that made it an easy experience. Special mention for Nathan who was welcoming and really good at explaining everything
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Great service, lovely staff, left happy with no complaints ✅
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Great customer service, Was fast and efficient at getting the the car ownership transferred over to me. Excellent staff that dealt with me too. Thanks
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The staff were so helpful and knowledgeable. Nothing was too much trouble and they were very approachable
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Good price, great service, easy to deal with.
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