Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Jul 30 2026
Always great service from Castleford, we don't go anywhere else for our cars now. A big thank you to Matthew who was very helpful throughout the process.
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I had a good experience with motorpoint overall, I was looking for a specific vehicle but most dealerships only had one location so they was all too far for me to reach, motorpoint has multiple dealerships around the UK so I was able to have the vehicle I was interested in moved to a closer location to me which was great but it did cost £200 to have it mo... [Read More]
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This was the best thing I’ve ever done motor point was the best experience ever very friendly staff and very knowledgeable Ben Hudson amazing salesman talked us through everything and set aside time for us to think about our purchase would definitely recommend them to any one
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Really friendly team, excellent service and absolutely love my new car.
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An excellent service from start to finish. Ryan was great, really friendly and helpful. Would definitely recommend.
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Smooth simple transaction
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great service, good range of vehicles to pick from and a great deal.Michal was really helpful
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Edwin did a great job in assisting me buy mine and his help with buying my daughter's cars. Helpful and good to deal with.
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We’ve bought the last six cars with Motorpoint and all have been good experience……this one was no exception! We weren’t actually going to buy a car when we came in, we were just browsing, but Kieran was so good after we spotted a car we were going to think about, that we bought it in the spot! Kieran was excellent in all manners, and very knowledgable……a... [Read More]
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Great customer service
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Josh listened to our requirements, was helpful and knowledgeable. He wasn't pushy and dealt with us with efficiency and humour.
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Took the time to discuss with me all my ‘must haves’ No pressure selling
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Mike was very helpful, friendly, & professional, and got everything done in a timely manner. I love my little car! Although, I do think some car mats would’ve been the icing on the cake - it’s the little touches. Thanks for sorting the sake of my car Mike!
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It was great and I am satisfied thanks
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Fantastic service from start to finish and a lovely well presented branch. Will be happy to return again, keep up the good work!
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Had to give Taylor and 5 star 🌟 review, He was fantastic from start to finish he looked after me and my wife like we had been customers for years, I will be going back next year to get another car from him well done young man and well done the team at Coventry
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Submitted on: Wed Jul 29 2026
Jake Blount was professional, knowledgeable, friendly, organised. The sale went through smoothly. Didn’t feel under pressure to purchased. Felt a very good atmosphere.
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Really helpful staff. Everything went smoothly
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Nice car, good service
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