Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Feb 08 2026
From the simple website to booking an appointment it was totally stress free, at the appointment I was dealt with curtesey and pleasent sales force, they obviously had to check the vehicle and make sure it was how I described then they agreed the deal, I cannot fault them. Thank you
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Will use again
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The car sale top hole but the cars are not checked tight enuff as faulty cars are sold that the need lots of repair work or changing as they are in to poor a condition
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Pleasant and helpful staff, website good and system for purchasing is simple and efficient.
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Very Professional
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Great cars and great service from Chris!
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Very quick and very helpfull Nothing was to much trouble They were very professional I would recomend them.
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We was met by a gentleman called Jack who was very helpful, he listened to what I was looking for, showed us where the cars I wanted to see were, let us look around them without no pressure, let me take the 1 I liked out for a test ride, then when we got back he gave a reasonable part exchange for my car due to the age and mileage which then let me purcha... [Read More]
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Very helpful good experience
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It was a very busy Saturday at the Coventry branch, but we were able to book an appointment to view a Mazda CX-30 with ease. I spoke to Matthew on the phone, who was incredibly helpful and sent me a personalised video of the car. My heart wasn’t set on the vehicle, but after seeing the video I immediately called back to put a deposit down and reserve it.... [Read More]
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Easy transaction. In and out with the can in an hour. Very helpful staff.
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Great service, with top quality vehicles ,at hard to beat prices., plus very fair trade in allowances.
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The 2 advisors i dealt with we're very accommodating and supportive of the cars I chose. I'm really pleased with the car I purchased.
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Fantastic service from James, Logan and all the staff at Motorpoint Sheffield.
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Fairly straightforward process
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Submitted on: Sat Feb 07 2026
Very happy with all the stuff at motor point was very good apart from one member young lady member of staff. That was dealing with hand over of my old car to new one. Apart from that everything else whet great. I did speak to one of your managers about it.
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We came in to look at a car and were speedily assisted by a young man named Logan. He was incredibly helpful and personable. With a kind demeanour he answered all of our questions and reassured us of any doubts we were having. Will be going back very soon !
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Looked at an Iveco high roof lwb van at the Coventry depot before Xmas, took delivery of it last week, from start to finish Victoria was prompt with phone calls & emails and dealt with the whole process well throughout, infact even when Victoria wasn’t available Matt & Ash were very helpful and knew exactly where the deal was at, I would not hesitate in c... [Read More]
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Very smooth process from start to finish. No hard sell, given time to browse at our pace and then fully explained the options etc when we wanted more information. The whole process took 2 days from identifying the car to driving it away. Would definitely recommend to anyone.
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Very well looked after. Not pressurised at all , supported when reuired.
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