Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Jan 21 2026
Friendly staff very welcoming
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From start to finish my first experience with Motorpoint was stress free. Sam the customer advisor who I spoke to initially with my enquiry explained each step of the process to me and was very knowledgeable answering all my questions. Jason on the front desk at Motorpoint was very welcoming & courteous when I arrived to collect my vehicle and Connor the ... [Read More]
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George was very good in allaspects of the sales process
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The staff worked very hard to find the right car for me with several staff taking part. There were 2 problems with the car which was accepted and dealt with without hesitation. I was extremely happy with the whole experience and will recommend them.
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Came in on 8th January just to have a browse of cars as I wasn't happy with my current car it didn't suit my needs. Was greeted at the door by Sophie who showed us how to use qr codes to look at the cars which I absolutely love that process and you look round on your own so there's no pressure at all! After finding some I was interested in she got the key... [Read More]
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Friendly and helpful service No pressure and helped me get the deal I wanted
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This is the second car I’ve purchased from motorpoint. I bought it through Kaylum at the Manchester store who was excellent at helping me drill down to the right car. I’d highly recommend him! I collected the car from the castleford store, where they did a straight forward and efficient handover. Great company to deal with and they also honoured their pr... [Read More]
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Abs from motorpoint castleford made buying a car easy, attentive when needed, informative whilst keeping our attention. Very nice chap. We knew what we wanted and he streamlined the process and we purchased on the spot. 5 stars from us.
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Excellent service from George at Widnes.
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Harrison our salesperson was excellent and very helpful.
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Matt Shaw helped us with everything from buying the car to putting our private plates on retention. Would definitely buy from motopoint again
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Friendly helpful staff. Didn't rush you when looking at cars. Went above and beyond to make sure that the car was right for you. Jamie Benson was who dealt with us and we could not fault him.
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This is my 2nd car from Motorpoint. Have dealt with Guy Seal (on telephone) on both occasions who is helpful, courteous and professional. Would highly recommend Motorpoint
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Had the exact car I was looking for. Made my decision and the car was ready to be picked up an Hour and a half later. Brilliant service
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First class customer service from Alex.
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Friendly staff, Helped buying a new car easy
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Kyle at derby made our experience of collecting our new car a pleasure.He was friendly and never rushed us and was very helpful with all the questions that came via the phone.A very professional approach by Kyle and will definitely be recommending motor point to friends and family
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Submitted on: Tue Jan 20 2026
Was looking for an X3 - Khal was very helpful in showing me one of the best on the market at the time. Friendly and relaxed - not too pushy. Picked the car up the next day - overall 5 stars for Khal and the team at Motorpoint Oldbury.
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Friendly staff. Good choice of cars. Buying a car without any hassle.
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