Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Jan 25 2026
Sometimes when things go wrong, how the staff handle the situation is a better indicator of the quality of service than when things go smoothly. So, despite the glitches, I'm really happy to give 5 stars. Everyone was super helpful and did everything they could to sort things out. Which they did. I'm also very happy with my new car
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Staff are friendly
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The knowledge that the team Motorpoint is second to none. The work is done before you step into the showroom. And a big room it is.
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Motorpoint did not waste my time,they gave a good price for my car,the car I purchased from them I’m really pleased with, the deal was done within two days well done motorpoint.
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All vey smooth no hitches sales person very good and helpful
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Friendly and professional service. Warm and welcoming showroom.
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Very easy and pleasant to deal with, everything was explained properly.
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Friendly and excellent service.
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All the staff were extremely helpful and understanding from start to finish.
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This is the third car I bought from these guys, great priced car and excellent trading price. Nothing is too much trouble for all the staff if I could give them 11 out of 10 I would . Definitely recommend and will definitely buy again .Michael was my sales executive this time many thanks.
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I went in with no expectations and was greeted by Keanan who made the experience hassle free, fun and informative. Great at his job and sorted everything I needed for my new car. Within one week I had picked and sorted all the boring stuff out for the car and drove away with it. Great experience would definitely buy from MOTORPOINT again.
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We had to cancel collection of our new car several times due to illness. Motorpoint were very accommodating Molly our contact was extremely helpful and very pleasant
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The salesman Daniella made me feel relaxed and went in to great detail on all had to do in buying my new car. I was very impressed with Motorpoint and the choice of cars. I would definitely recommend Motorpoint to my friends and family.
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Very professional service from start to finish
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Good service No pushy sales
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Having been through the process of helping my daughter purchase a new electric car last summer and due to the fact our house has solar panels, l had been keeping an eye on EVs at Motorpoint , Glasgow. On Monday of last week l noticed they had an all electric Kia Niro at a fabulous price/deal and by 4pm on Tuesday l had traded in my petrol car ,that l had ... [Read More]
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Friendly, helpful staff. Process was simple from start to finish. Never felt pressured to buy and no hard sell on Finance and extra ls after we said we weren’t interested.
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Great service from motorpoint - Sanjay and Lewis were so helpful and polite and helped me through the process of buying my new car. A big thank you to them! Love my new car - would highly recommend Motorpoint.
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Great service. Polite and courteous. All cars in good state. Willing to stay late to allow test drive. Great PX price. Well explained additional offers.
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My local Motorpoint in Widnes had exactly the low mileage used MK7.5 VW Golf GTI PP manual I was searching for. God customer experience and car is great.
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