Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Sep 22 2026
It was nice to look at cars without a salesman following you around. They keep a distancd but are there for questions. I ordered a car to be brought to the site which cost £199 which i though was steep.
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Everything was very straightforward. The staff were friendly and helpful. They made buying a new car a pleasant experience.
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All staff were good to deal with. Although now happy with the vehicle it was presented on the day of collection in a very sub standard state of cleanliness mainly inside. We have had to have the car fully cleaned and valeted at our expense plus there was only one key with a battery in, we had to have a new one fitted. This is our fourth purchase from Moto... [Read More]
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Smooth from start to finish staff where good and helpful I would recommend to anyone 👍
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Very fast and everything went well.
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Staff helpful but not overpowering. Knowledge and made sure understand everything. Good contact.
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The car is lovely and the young man who delt with us was fabulous.
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First time I have purchased a car from motorpoint I was impressed with the overall experience pleasant staff very efficient pleased with the car presented clean
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Easy purchase of a quality motor with no hard sales push
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Excellent service and Michael cartlidge the gentleman that delt with us was fantastic went through everything with us and explained everything and if we had any questions he was able to answer us with confidence and a lot of knowledge. He is a credit to the company
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Staff were friendly and welcoming
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Pick up my car today , from the lovely guy Kaylum at Manchester motorpoint all went like a dream , wouldn't go anywhere else second time I've have bought a car from motorpoint absolutely brilliant motors, service , and so helpful, pure professionals 🤙🩵❤️
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Submitted on: Mon Sep 21 2026
Easy and relatively painless way to replace my car, the staff were really helpful and considerate
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It was a very straightforward transaction, firstly taken to the car and left alone to look around sit in and get a feel for it. After that went with the salesman and completed the test drive paperwork. I then took the car out for a test drive returned all good completed the paperwork paid and eventually left with the car. No pressure, very helpful and no... [Read More]
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Salesman was very helpful, from the moment I went in, to collecting my car. So far car is all good, but also feel any issues would be solved no problem.
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We had an incredible experience at Motorpoint. We were looked after by Dawid who was super professional, helpful, knowledgeable and kind. The whole team and staff were helpful, genuine and professional. We had a bad experience at the audi dealership so went here after researching. They were not pushy and had a genuine care to find us the right car for our... [Read More]
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So easy and trouble free with lots of help and questions answered
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From point of sale with Alex to after sales where Chloe dealt with an issue with speed and efficiency 10/10 .
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Everything was nice and easy
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