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Motorpoint

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

A Motorpoint customer being shown her new car by a member of staff

Submitted on: Sun Jun 28 2026

I had a great experience at Oldbury, I found a car I liked, was able to test drive it, had all my questions answered and once I had made my decision was able to drive away the same day, which included a very fair part exchange. Whenever I next decide to upgrade my car I’ll be back to Motorpoint no question.

Reviewed on:

(5 out of 5)

Very knowledgeable sales expert who went above and beyond to please! Thank you to Kate Smith

Reviewed on:

(5 out of 5)

Good service and a lovely car

Reviewed on:

(5 out of 5)

I was looking for a used car and went to motorpoint in Oldbury I met Jackie the salesman who was amazing throughout the whole process he was very friendly as was the rest of the team I had decided on a 2024 Toyota Aygo X and Jackie explained about the car and deals including the warranty available while a colleague told me about PSP scheme I was then offe... [Read More]

Reviewed on:

(5 out of 5)

Good quick service . Nice people to deal with .

Reviewed on:

(5 out of 5)

Bought a new car 2 months ago from motorpoint and such an amazing and easy experience, we had Ben who was so helpful,I’d definitely recommend motorpoint!

Reviewed on:

(5 out of 5)

Fair transparent pricing and valuations for my trade in.

Reviewed on:

(5 out of 5)

Helpful staff ensured a pleasant shopping experience

Reviewed on:

(5 out of 5)

The extra effort made by salesman achieving outcome

Reviewed on:

(5 out of 5)

No pushy salesman following our every move and when we did decide to buy Jai was brilliant have and will recommend Moterpoint to friends and family 👍

Reviewed on:

(5 out of 5)

Very good and friendly

Reviewed on:

(5 out of 5)

Very Easy to purchase the vehicle love walking around cars without being pressured for the sales team and picked the car i want staff very helpful Cheers

Reviewed on:

(5 out of 5)

Submitted on: Sat Jun 27 2026

Sold my car to Motorpoint in Motherwell, I was offered an initial price based on the information. I was some was sceptical and even though I had an appointment to sell the car, I was prepared not to go through with the deal. Having previously dealt with WBAC, I expecting the same tactic - basically wanting a showroom condition car for the price they qu... [Read More]

Reviewed on:

(4 out of 5)

Geoff very experienced covers evertyhing

Reviewed on:

(5 out of 5)

Sean was very helpful throughout the whole process front start to finish at the Birmingham branch. I recommend all services he provided.

Reviewed on:

(5 out of 5)

Very helpful enjoyable experience.

Reviewed on:

(5 out of 5)