Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Aug 23 2026
The guy who i first had contact with was great but when I went to collect the car a few days later he was on holiday and the guy I was dealing with seemed very distant and uninterested. Also the car wasn't as clean as it should have been, i noticed a parking machine ticket in between the hand brake and seat and it was still there after it had been "cleane... [Read More]
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Submitted on: Sat Aug 22 2026
Very happy. I’d booked in for an 1130 test drive/collection at the Coventry branch but arrived a good half hour earlier. Expecting to wait I was welcomed and immediately taken to the vehicle and left to inspect it. After the test drive Joe dealt with the paperwork process quickly and effectively . Very, very happy with the car and service. Thank you!
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Would like to say a massive thankyou to kirk n the team , they have been amazing, kirk has always been there for every car I have had from motorpoint n always kept me up to date from start to collection. I have got my dream car this time n I couldn't be happier. Thankyou again kirk
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Walked into the Widness office with my partner to look for a new car that suited her needs. I was dreading it as the old stereotype of pushy salesman selling me paint protection for extra. When Luke Appleton came up to see if he could help i was blown away by the lack of pressure, asking questions to find the right car and just full of knowledge. Bought a... [Read More]
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Not pressured, had great choice of stock from around the country. Nice premises with friendly , knowledgeable staff.
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I was taken care of as soon as I entered by professional caring staff who were very helpful and patient with me and provided me with everything I wanted to know and put me at ease by not rushing me with and offered advice throughout.I would recommend motorpoint to everyone also of course their cars are exceptional.
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This is my first experience with Motorpoint, And I felt I was a valued customer the the whole experience was great. The lady who guided me through my appointment was very knowledgeable and her personality put me at ease straight away. It was fuss free, and took no time at all to do the paperwork and hand me the keys. The tea was very nice too. Highly ... [Read More]
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Will definitely use Motorpoint Manchester again. Kaylum Sharp was excellent! He had 2 cars prepared for us to view, was very knowledgeable on the model, listened to what was important to me, took the time to find a car in a different showroom, and arranged for it to be transported to our preferred location. He sold the car and Motorpoint using excellen... [Read More]
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I was looking for a Yaris car, but Motorpoint didn’t have any, however the salesman told me about the Hyundai I20 which was similar to the Yaris. I took the Hyundai I20 for a test drive and found it to be just what I was looking for. I ended up buying it. The only negative point about my buying experience with Motorpoint was that myself and my partner b... [Read More]
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The initial contact was friendly and we were able to check out cars with no pressure. Once we decided on a car we went through details with Brandon White and were allowed more space with a hold fee while we checked things out. Purchasing was a step by step process and smooth on the day helped by other staff.
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I was assisted by Marcin.. all questions answered, explain properly about finance options. Very approachaeble. Everthing is done quickly. And U really like the car. All in all 10 out of 10.
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Staff were excellent couldn't be more helpful, not pushes let you look around the cars by your self.
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Sold my Car back to Motorpoint in Peterborough. Easy to do. Didn’t try to change the sale price after inspecting the vehicle. Money in my Bank Account straight away. Sale price was 25% MORE than offered by WBAC! Sales Assistant, Harley, professional and friendly. Coffee good too!
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Callum gave us a great service, very informative, and helpful.
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Made relaxed and comfortable talked through the paperwork explained everything well. Felt better when leaving well done.
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This my second car from Motorpoint based on the quality and price of the 1st car and the relaxed informative way I was guided towards a purchase by Dawid. This visit didn't disappoint.My intention was just to sell my car but since the price offered was by far the best and Sam's warning about he first year depreciation of the new ev I was planning to buy r... [Read More]
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Every thing was done professionally Tristan was polite and helpful
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Sean was very helpful, let us look at many cars to find just the right one for me. Once chosen the part- ex was easy, good value and very straight forward including bring a car down from Newcastle for me to purchase... thanks!
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Submitted on: Fri Aug 21 2026
Staff were amazing on both occasions of buying a car, especially when the second encounter was not expected. Very professional and informative
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