Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Apr 25 2026
I was surprised just how quick and simple the process was made for trading in my old car and buying a new one . I expected to be at the store for several hours but it was all done in 45 minutes once my test drive was complete. The sales people are not too pushy and polite/well trained. Great prices for nearly new cars and very fair prices for trade-in... [Read More]
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I recently bought a car online from Motorpoint, and the entire process was very smooth and easy to follow, including the part exchange. The car was transferred to my nearest showroom for collection as planned, with no delays. The collection itself was quick and straightforward, and the staff were professional and courteous throughout. Overall, it was a g... [Read More]
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good service and staff made buying my new car very easy
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there was no pressure at all to purchase, as you arrive they explain the setup and leave you too it, if you wanted to leave you could, good exchange price, variety of vehicles to try
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Very efficient service from order to collection great customer service
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Very helpful and friendly when purchasing vehicle
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Friendly knowledgeable staff no pushy sales tactics
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Dawid Sukany the person who was helping provide the information and support throughout the process was a God Send! He has undoubtabley been tue best sales person ive ever had the pleasure of dealing with and will undoubtedly be the reason I continue to make purchases through your site going forward. He helped ensure i got all the neccessary informayion i ... [Read More]
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Excellent service through out by Finn dealt with everything we needed very polite
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Sales man spent time with us to explain things ran throw the paperwork with us great
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Good choice of cars
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Friendly helpful staff, great value for money cars
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Sam was excellent at explaining our options. He was also very friendly.
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Sophie kasey and abi are such helpful kind and nice people Really happy with car Not at all pushy like some other garages i went to Would reccomend
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Very helpful at the Newport branch easy to go through the process of purchasing the vehicle Jon was very helpful and polite
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Submitted on: Fri Apr 24 2026
was very help full answered all my questions a made everything run smoothly service was brillent thanks guys
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Was met by Toby as we walked through the door and he took care of everything, explaining everything in detail. Excellent customer service and the car we brought is absolutely fantastic. Thanks Toby for all your help.
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