Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Jul 21 2026
Friendliness of staff
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The fact that I have bought a new car, twice in 2 years, both from Motorpoint must reflect well on Motorpoint. I have been lucky to avoid the older, tired, slick, image of car salespersons, by being served by younger up and coming trainees, a very important point for customer experience. Having bought my car 13 months ago, I was surprised by how much this... [Read More]
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Very helpful staff but no sales pressure applied. We were left alone to explore the vehicles we were interested in.
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I recently leased a car from Motorpoint, Burnley, and was assisted by Nassar Manzoor. Mr Manzoor was very friendly and helpful, and he explained all aspects of the leasing process clearly. I wouldn't hesitate to recommend Motorpoint to others.
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The family's bought 4 cars from here already, always a great experience. Had Zeynep help us today, excellent service
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Zynab been great at explaining and being patient with us. Great saleswoman
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Great team good value great selection would use again making buying a car easy
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Everything was explained very well and everyone was polite and
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After searching other dealerships for some days, I found my experience at Motorpoint to be incredibly refreshing. I found my vehicle online and the communication was great to gather more information and arrange a viewing. When I arrived to collect my car there was no pressure and I was given plenty of time to browse the rest of the range in case there was... [Read More]
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Good experience from start to finish. Very well looked after by Jai and Taylor
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Staff and constant communication between us really made purchase easy
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We were extremely happy with the service here. Easy to use the website. Found the car we wanted and were helped by Jake and Alex all the way through to buying our new car. Very simple without any stress.
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Having a bit of a distrust of car sales and after service this came as a bit of a surprise!! I bought my new (to me) Discovery sport from Motorpoint Swansea on 21/6/26 and added the extra 4 year warranty due to its low mileage and newness. The salesguy (Kiran) was a credit, no pressure sales, perfect communication and the deal was settled. Kiran really wa... [Read More]
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Welcoming and professional
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Everyone was very professional and friendly
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Fantastic service,no one hounds you to buy a car. they offer you useful advice then let you have a look around.
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Kareem at Castleford made my car buying experience so much easier, he was so helpful all the way through and delivered excellent service
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Great customer service, they had a ll the patience for me in chosing the car i wanted.
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Good service, car immaculate and as seen in the pics, with no waiting around on collection.
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