Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Apr 23 2026
No pressure sales, patient friendly staff, Vinnie explained process well.Very helpful, made the whole experience painless. Quick turnaround. Would use again.
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Sanjay explained everything clearly and was very patient in taking us through each step of the purchase.
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It was quick and easy
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Great experience from start to finish! Answered all my questions with detail! Tina and Finley were really helpful throughout the whole car buying experience.
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Second time buyer from Motorpoint. Service as good this time as it was the first time. No aggressive selling, staff really helpful.
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Every one was very helpful with my purchase,in every way,thank you 👍👏
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Very straightforward
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All staff very helpful and polite from 1st contact to buying and driving away the car. Well done Maidstone branch.
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The experience was a lot better than other car showrooms as you where not given the hard sell the only down side was that the salesman I was dealing with did not complete the sale it was an other colleague which would have been nice
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Excellent experience from staff Daniel Was very knowledgeable about the mg I purchased had to come from another location He kept me informed till the car arrived And a mention to lewis went through all the paperwork details I am very pleased with the car Thank tou motorpoint widnes
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2nd time buying a car from Motorpoint and we were not disappointed. No pressure from the sales team and lots of choice. Mui (Burnley) was friendly, helpful and knowledgeable, credit to the team. Extremely smooth process, lovely car at a great price.
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Submitted on: Wed Apr 22 2026
A stress free way to purchase a car. Left to browse the various choices and makes in peace. Sales staff on hand to answer any questions. Once car found test drive there and then. Smooth transaction of sale from Reece. No high pressure sales talk and took time to answer any questions we had. Part exchange price and purchase price was excellent. Even a few ... [Read More]
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Charlie Newton from the moment we came in was welcoming. He came recommended so we thought we would give it a try. Went in on a Sunday had through conversation, he worked within our budget. Test drove a car same day. And on Monday drove home in a new car. Everyone was welcoming and helpful. He has returned our phone calls and emails quickly. Highly recomm... [Read More]
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Happy with purchase , great friendly staff . Just an issue with getting in touch directly with who you wanted to speak to . E mail only to keep in touch Would be good to have a direct line to your local branch .
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I brought my last car at Derby Motorpoint so that's why I went back.. The car we wanted was at another Motorpoint so we looked on line before with dealer sorted everything.. And it was all ready to collect a few days later..staff all friendly and helpful And always get a better price there..
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From the 1st phone call to picking up my car was a very easy experience because of the professional help from very knowledgeable staff, taking their time with me to explain every last detail. Amazing service
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Easy to reserve a car Regular updates via app Helpful and friendly sales rep on day of collection After sales / warranty follow up quick Fab coffee machine at venue 😊
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The process at Motorpoint was seamless, and the customer service was exceptional. I was assisted at the B6 5SU branch by customer service representative Keanan Uppal. Keanan exceeded my expectations with his professionalism and efficiency. I recommend that the company consider promoting him to a managerial position due to his ability to provide a smooth a... [Read More]
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