Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Jun 02 2026
Hannah was excellent. She was patient and helpful it was a trying process because of private number plate issues. Hannah worked through it with me. Eventually we got thier, she stayed focused and upbeat throughout. Well done hannah.
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Lewis your salesman was very helpful and efficient, explained everything in detail and was professional.
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all staff were pleasant and very helpful
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I like the way all your cars are shown on line the prices are right the only problem was with payment I was told I could pay on my debit card but the payments were taken in £1000.00 at a time so the bank stopped my card and I had to get someone else to send the balance for me so I could get the ca
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Saw my car online and made an enquiry. Jake called me and arranged a viewing and test drive. All very easy. Great customer service and great price for my part exchange. Very happy.
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Ecellent service throughout the process
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Great value for money. Easy transaction.
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Staff is very helpful.
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It was great that you could walk around the car with no pressure on buying and then taking a test drive without a salesman brilliant great experience thanks.
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I bought a van from the Oldbury store. The whole process was very good and wwll organised from start to finish. I dealt with Tom over the phone initially and he was great. He did offer the after sales products but was not at all pushy at any point and was easy to deal with. I would buy from them again in the future
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Tom at Newport was very helpful and patient, I ordered the car from another branch and when I went to collect/view the car it was not entirely as described in the advert, the interior was not leather but the cheaper sensatec and the car mats that the advert said were included were missing, however other than that the car was in good condition. Tom was ver... [Read More]
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Easy to buy on line, wasn't rush or constantly badgered by the sales staff. The sales staff were friendly and very helpful are the whole process was good
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Found just what I was looking for
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Extremely helpful and even put extra fuel in to ensure we got home. Would definitely recommend Motorpoint.
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The ease of purchasing my new car. The sales assistant, Lynn was really friendly but professional.
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They made us feel welcome .
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Submitted on: Mon Jun 01 2026
Car was sourced without seeing paid delivery to bring to nearest store . Went on the day to view very swift process after decision was made to purchase it . 2 hrs later we were on the road going home Plus a full tank of petrol which was a bonus Thank you all
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They staff were extremely helpful in finding what I was looking for. Even found my new car in another location and helped get it sorted.
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We were allowed to browse the lot without hassle and when asked for assistance was given it straight away. The salesman was very helpful and explained everything extremely well.
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