Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Oct 07 2026
When coming into motorpoint I was a little nervous as buying a car is a big commitment, but Josh who greeted me and made my experience at motorpoint easy and comfortable. From start to finish Josh was professional, knowledgeable and friendly
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Great experience with Motorpoint. No pressure, Dina was lovely, professional and super efficient, the most stress free and easy car purchase I've ever had. BONUS best price too. Abdul completed the purchase with me. Great car, full tank, very happy
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A brilliant service from start to finish. Very relaxed experience. Member of staff went out his way to make our car purchase as stress-free as possible. Excellent manners which nowadays is precious. Would definitely purchase from Motorway again and not hesitate to recommend.
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A great experience, view the car on their website, book an appointment to view/test drive, get an online quote for your car, it couldn't have been more straightforward
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Submitted on: Tue Oct 06 2026
I like Motorpoint because there is no hard sell. The sales people let you look at the cars, if you see one you would like the keys for they give you the keys and leave you to look at the car on your own.
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The experience was amazing! Motorpoint went above & beyond getting the car I purchased over the line. I can’t thank them & Jodie enough. Take a bow all.
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Great service from Josh in Oldbury. Fair price on my trade in vehicle I would highly recommend Motorpoint. My son in law and daughter have also bought cars in recent years all with great service..
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Excellent service from Charlie Newton ..good help with paperwork ,friendly and understood my needs .Delighted with car and price paid. Would highly recommend..😁
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Staff was great
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Always an easy and pleasant experience, friendly and engaging staff, no pressure on sales, and nothing ever too much trouble. Frequent customer and will return again.
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Great, easy to do business with
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Everything from start to finish was easy and straight forward. Archie was very helpful and easy to talk too , he made the viewing a nice experience . All the process was done and sorted within 2 hours.
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Great deal smooth pick up.would definitely use again
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The staff l dealt with were friendly informative in helping me select the Mazda that l wanted, clearly explaining the finance options available and various extras. The whole process was dealt with in a very professional manner and l would recommend Motorpoint to anyone thinking of purchasing a car.
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The service that Nathan and Joe gave was outstanding.
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Helpful staff Process very smooth and easy No hard sell of add ons Good product at fair price
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This is a great company to deal with very friendly and helpful thank you once again
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The full experience was brilliant and the staff/team were very helpful and friendly
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Submitted on: Mon Oct 05 2026
The car sold itself so to speak. However, the customer service was simply outstanding. Everyone I dealt with from start to finish was absolutely pleasant and professional, the entire Edinburgh branch, I’d buy a car from any one of them. I would also like to take time out to mention Lewis Threlfall, I think to date, this was my number 1, top customer servi... [Read More]
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