Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Aug 13 2026
Just a great experience
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We chose Motorpoint Manchester to look for my car as my husband bought his car from another branch and was very impressed. We found exactly what I was looking for with the help of a friendly, helpful and very efficient salesman who made the experience pleasant and stress free. Full mark's for customer service.
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Great Easy going friendly service from Kirk and everyone at Motorpoint Burnley. They also gave me best part exchange price compared to other dealers. Would Highly Recommend Motorpoint to anyone buying a car. Will Definitely be back when due for next car. Really Happy with car brought. Toyota CHR was Immaculate turned out. Many Thanks for a Great ca... [Read More]
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Tom had a relaxed approach and put no pressure on us. Prices were reasonable. Overall a good service.
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Was very happy with the service while purchasing a new car even when it had a fault a few days later it was seen to without any hassle
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Very nice and professional service at motorpoint Norwich
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As a novice car buyer found all the staff I dealt with very helpful .Special thanks to Sam Crouch ,Henry Vaudin and Harley Greenwood
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Very friendly, helpful and knowledgeable staff. Feisty negotiation on part exchange but always constructive and desire to get deal done
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The salesman wasn't pushy, and the whole experience went like clockwork.
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Really good team can’t fault them and super happy with the deal I got with the car
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The young lady that dealt with me was very helpful and throw
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The process was smooth and easy from start to finish. Our Sales Rep, Michael Crouch was amazing. He explained everything very clearly and had time to answer any questions, no matter how small, that we had.
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Thank you for helping me choosing the right car for myself and kind support and everything
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Honesty. Professional and helpful
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I have had the car 4 days. Everything is great, just now. The car looks, sounds and feels good.
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