Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Nov 21 2025
Changed my car back in a 4x4 great
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Non pushy salesman is a must for me and that's what I got - eager to help when asked but not hovering over you. Really smooth process from beginning to end and keen to help with any questions. Good selection of cars, reasonable prices and friendly staff
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Staff were helpful and very friendly
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The sales person went out of her way to to help and assist us in the sale of the vehicle and she was very attentive to what we wanted.
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Brilliant customer service, very helpful.
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Everything good no worries
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Great service, common sense advice and no hard sell! Our salesperson was eager to help and let us choose rather than steer us towards what they wanted to sell! Would recommend them for a low mileage well maintained and good looking vehicle of your choosing, highly recommend them
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The buying process was made very easy and we where well looked after. With regard to my own experience the only thing I think they could have done better was to spend a little more time with me going through the controls of the new vehicle.
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They gave us acceptable price for a part exchange, they kept office open after a closing time, because we didn’t want to go back just to pick up our vehicle. Thanks
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Fantastic service from start to finish from the the two ladies who helped us in getting our new car,Amanda Parker and Megan Parker
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Submitted on: Thu Nov 20 2025
Staff were very polite and attentive. Car was ready when they said it was going to be ready. Plus the car was perfect
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Good service,quality cars.
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Nathan John and Nathan Dawkes (supervisor ) were extremely helpful nothing was to much trouble. It was also a relief not to be harassed by salesman when arriving at motorpoint.
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Upon my arrival, I received a friendly greeting and a coffee. Kelvin helped me through a test drive and after I had decided to buy the car, with all the paperwork that ensued! He was very professional, relaxed and friendly. There was never any over exuberant or pressure selling. Totally brilliant. Thank you to all involved.
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The Sales Executive was friendly and efficient with good product knowledge. The vehicle selection was very good indeed across many types and marques. The administration was efficient. No wriggle room on the price but good value ( and price promise ) to start. A reasonable part exchange value. Time allowed to make a personal choice with no pressure. Well d... [Read More]
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Quick and easy hassle free service
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