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Motorpoint

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

A Motorpoint customer being shown her new car by a member of staff

Submitted on: Mon Jun 01 2026

Car was sourced without seeing paid delivery to bring to nearest store . Went on the day to view very swift process after decision was made to purchase it . 2 hrs later we were on the road going home Plus a full tank of petrol which was a bonus Thank you all

Reviewed on:

(5 out of 5)

They staff were extremely helpful in finding what I was looking for. Even found my new car in another location and helped get it sorted.

Reviewed on:

(5 out of 5)

We were allowed to browse the lot without hassle and when asked for assistance was given it straight away. The salesman was very helpful and explained everything extremely well.

Reviewed on:

(5 out of 5)

Jodie was excellent.. looked after me and my dad.. She couldn't have been more helpful...Very impressed with her and all the team at Motorpoint

Reviewed on:

(5 out of 5)

Gorkem showed us the car initially. He was very helpful and we didn’t feel under any pressure. Chloe completed the sale. She was professional and made us feel at ease.

Reviewed on:

(5 out of 5)

Excellent experience from start to finish. Well designed system to keep the customer informed at every stage.

Reviewed on:

(5 out of 5)

I would 100% recommend this company if you're looking to buy a car. They have a wide range of vehicles to choose from, and there's always a member of staff available if you need assistance. Even if the staff are busy, they'd still acknowledge you. None of the staff were pushy; they were professional, helpful and welcoming throughout. A big shout-out to ... [Read More]

Reviewed on:

(5 out of 5)

Sophie was great, from the moment we walked towards the door she was there to open it for us as we had a pram with us. We told her what we wanted and she got the keys all ready for us. We said we needed to feed the baby and she checked if we needed any hot water or anything she could get us. She showed us where the car was and left us to look ourselves. S... [Read More]

Reviewed on:

(5 out of 5)

Geoff was the guy I dealt with mainly, he was very professional, explained everything in a friendly manner, non pushy, great communication from looking at cars to completing the purchase , even after the sale, iv had follow up messages , excellent 👍 👏

Reviewed on:

(5 out of 5)

Wernt pressurised to purchase a car asked iff u needed any help and let u get on with it until u wanted to ask questions about a car u fancied jodie was very good and helpful and sorted everything out for me when I purchased the car would definatley buy another car ftom motor point swansea

Reviewed on:

(5 out of 5)

So helpful, straight dealing, lovely people and so quick and easy. It was a super experience.

Reviewed on:

(5 out of 5)

Collected my 4th car from Motorpoint Newport. No issues at all!

Reviewed on:

(5 out of 5)

Great salesman

Reviewed on:

(5 out of 5)

Sophie was amazing when I bought my car

Reviewed on:

(5 out of 5)

Great experience. Hawdung at the Coventry branch was friendly and let us take our time viewing the vehicle and wasn’t pushy. Would definitely recommend, customer service was 100%

Reviewed on:

(5 out of 5)

I recently purchased a car from Motorpoint and I couldn't be happier with the experience from start to finish. First and foremost, I phoned to enquire about the car I now own and spoke with Faheem. He was an absolute pleasure to deal with. He provided me with all the information I needed, answered my questions clearly, and kept me informed throughout the... [Read More]

Reviewed on:

(5 out of 5)

From start to finish a great and easy process. Our family have bought 3 cars from them in the last 6 months. I wouldn't use anyone else.

Reviewed on:

(5 out of 5)

Good service, staff helpful and polite. The car we purchased in 1915 was also from Motorpoint.

Reviewed on:

(5 out of 5)

Submitted on: Sun May 31 2026

As usual, the staff at Motorpoint Peterborough were very helpful and knowledgeable during my visit, all questions answered and explanations given. Overall a very pleasing visit, and we came away satisfied with the vehicle we purchased.

Reviewed on:

(5 out of 5)

Salesperson very helpful

Reviewed on:

(5 out of 5)