Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Mar 26 2026
Always used Motorpoint great range of high quality cars with warranty. Easy to buy or trade in no pressure. Great staff helpful in every way.
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No pressure but any information needed was provided. I was given time to view the vehicle at my leisure
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Lewis was polite, listened to what I said I wanted, made suggestions as to what to try. I had a look at 4 different models. He quickly sorted out the 2 cars I wanted to test drive and I bought one of them.
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I was helped by Connor who was polite, patient and helped me choose my car. He was very helpful and respectful and made the whole experience very easy
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Would like to thank Jake for all is help.hepling us with the new car
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Easy to deal with reece was very helpful buying the new car and p/x was all done very smoothly would highly recommend
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Extremely helpful, very knowledgeable and not pushy at all. From the first time we looked at a car to the day we drove away the staff have been nothing short of superb, also, the coffee is great 😉👍🏻
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The service delivered by Lucas Cherry and the team at the Burnley branch was great. They were extremely helpful and supportive and made our experience great.
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Ash (who helped us choose the right car) was really helpful and a pleasure to deal with. Leon (who dealt with the finance side of the deal) was also really helpful and made everything we needed to know very clear. Top quality service from these pair who are a credit to the business.
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Submitted on: Wed Mar 25 2026
Staff all helpful, kind and courteous. Nothing too much trouble. Also lovely seating area to enjoy tea, coffee and hot chocolate. We would certainly return to Motorpoint should we need another car. 😀
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The salesperson, was really helpful and very nice to deal with,the vehicle was ready and the test drive was conducted really well. Everything was easy and done quickly.very happy with the service .
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Friendly, professional staff Informative & attentive patience
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Both Danny ,over the phone and Ollie at Newport Motorpoint were very helpful in completing our car purchase
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Good service but a bit slow with service and refund
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Friendly, approachable and knowledgeable staff. The prices was made as easy as possible to purchase or new motor.
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Its taken 8months to write this review. 8 months down the line im still more than happy with my Kodiaq...After finding my vehicle with its specs and mileage . Before buying i rang 5 skoda main dealerships around the uk and none of them could beat or match the price 🤔.... 3 of them told me to buy it. The staff are all brilliant esp Charlie. Highest qualit... [Read More]
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The staff are friendly and helpful and the cars are reasonably priced I always go to motorpoint when I want to change my vehicle
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We had a couple of minor issues with the car, but the staff sorted them out in a professional way,now all good 👍
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Really friendly. No pushy salesmen. Explained every stage and went through all paperwork with me.
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The staff was all kind and happy to help you
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