Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Dec 13 2025
Made buying a car simple and quick with competitive prices.
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Second time I've bought from this company. No hard sell or BS from the sales persons. Online comparisons made between the vehicles I was interested in, all out in the open. Friendly, polite and professional both times.
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Sold them my car after giving up on the others particularly Carwow (avoid). Trouble free experience, friendly service and a decent price. Paid within 24 hours. Even got a lift!
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Motorpoint provide an exceptional service! I bought the car from Kareem at the Castleford branch, and I collected it from Gary at the Oldbury branch and the experience was seamless. Gary treated me with the courtesy of someone that sold me the vehicle himself. It’s easy to not care when someone else is “credited” with the sale, but Gary cared! He was poli... [Read More]
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The Motorpoint experience was one of pleasure - no pressure at the first viewings, lots of help and advice at the test drive and finally an efficient purchase of our car. It really was easy and a pleasure to do business with Motorpoint.
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What can I say the service is received was excellent. How all transactions should be straight forward precise and no bull. Everything explained clearly. Bought the car i wanted in under 20 mins now thats service
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Wonderful friendly staff. Happy to help me look around with hassle. Nathan Coy and Kelvin are a credit to the company.🌟🌟🌟🌟🌟
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Submitted on: Fri Dec 12 2025
The whole process of searching, reviewing and having the vehicle brought up to a depot near me was very easy and straight forward.
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Ordered a car and picked it up after doing the paperwork at Motorpoint in Edinburgh- Lewis was looking after our order and did a great job - especially going above and beyond our expectations to find missing service history of the vehicle we were interested in - first class - highly recommend him if you are buying from Motorpoint in Edinburgh
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Helpful & easy to deal with
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It's such a simple process buying from Motorpoint. 4
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First time I have had dealings with Motorpoint. Just sold my Mini Countryman to the Ipswich branch. Great service, Oliver was friendly and professional. They checked over the car and explained what they were checking for, how the process worked and I came away with a great price. Would definitely use them again.
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The staff are very knowledgeable, friendly and very helpful . The whole time I was at both branches the staff were very attentive .
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Pleasant, easy & relaxed place to buy a car from.
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Our salesman Mathew was very helpful, he gave us all the information we required in a friendly manner. Our buying experience was much better than we had anticipated.
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Matthew the salesman was fantastic from start to finish, answered any questions I had and was professional and very knowledgeable.
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We found the car we liked at a relatively competitive price - we were not pressurised in any way and the service we received was good - our questions and queries were resolved with clear and helpful information The sales guy who dealt with us was very personable and helpful
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Great support, advice and guidance from both Joe Ilaria and David Walls. Two fine men who helped my family buy three vehicles in a month. We are indebted to them.
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Submitted on: Thu Dec 11 2025
I knew what I wanted and it was a straight forward process to part exchange and purchase my car. Staff were not pushy and the sales assistant was very helpful in terms of reducing bureaucracy and smoothing the experience
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