Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Apr 14 2026
Car took a little while to arrive, all staff involved were informative and was thoroughly satisfied with the service I received. Good selection of card st a very competitive price
Reviewed on:
It was great searched for the best deal… Thanks to Mathew and Toby for making everything smooth and efficient
Reviewed on:
There was no pressure to buy and the salesman was very helpful. Paying was quite an issue as not everyone, especially older people, use apps on phones. Many people do not even bank online. I would recommend you to others.
Reviewed on:
The staff were helpful knowledgeable and patient
Reviewed on:
There was no pressure from sales team let you brows at your own leisure with no hassle, all technical questions answered, and the purchasing was faultless
Reviewed on:
It was a great experience Jordan was very very helpful and patient with me while I had to do most things on my phone. I can't thank him enough.
Reviewed on:
Excellent advise and service from Helena .Extremely knowledgeable and helpful,
Reviewed on:
Alway willing to help with what you need or want do their best to find exactly the right vehicle freindly staff
Reviewed on:
Start to finish 5 star service! From viewing the car Wednesday, test drive Thursday and purchased Friday it couldn’t have gone any smoother. Kurt and coco absolutely amazing staff, made this process so easy, very polite, made me feel comfortable and double checked everything.
Reviewed on:
Helena was brilliant. Professional, friendly and efficient. Couldn't recommend her more highly. We bought two cars. Both were well presented and well priced. A couple of minor issues were sorted quickly. Would go back and use Motorpoint again.
Reviewed on:
Helpful staff but not pushy
Reviewed on:
Great service, they listened and then delivered.
Reviewed on:
Have been a member for years- very happy with service!
Reviewed on:
Great staff great service
Reviewed on:
Submitted on: Mon Apr 13 2026
I’ve been purchasing cars from Chingford Motorpoint for over 20 years. Great service, great quality cars and reassurance. On my visit this time Os and Chloe were exceptionally helpful and patient.
Reviewed on:
Staff friendly and knowledgeable. Car very good as well
Reviewed on:
Good communication and knowledgable staff to support.
Reviewed on: