Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Apr 27 2026
A straight forward buying process. The car was presented well and the damage I identified was well repaired before collection. The customer service team were prompt and helpful in this regard. There was no negotiation on the price, but from my own research, I already knew the car was the cheapest around for the age, spec and mileage. My only comment is ... [Read More]
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The vehicles were in great condition although tyre sealant tool missing from the BMW the staff were helpful and professional the purchase process was painless ,We have purchased from Motorpoint previously and found the company well suits our requirements
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From start to finish i was welcome and the paperwork was completed were wal.
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Great customer service, no pressure everyone we came into contact with were informative and welcoming
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Motorpoint helped make the purchase of my new vehicle stress free. This was the first time I’ve ever had contact with this company. All of the staff were very friendly and went above and beyond to sort everything out from the moment I walked through the door to leaving in my new car. It was a really great shopping experience. Would definitely recommend. I... [Read More]
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Told them what car i wanted .and within a week picked my new car up no hassle
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Submitted on: Sun Apr 26 2026
I literally found the car on their website on Thursday ..viewed it on the following Monday..was very pleased with it. Everything was sorted within a couple of hours and I was driving it home the same day. 😊
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Great experience so far!
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Great experience from start to finish - very happy with the car and service received.
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Great way to buy a car. No pressure. Great value.
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Good and quick service
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I found the whole process straight forward, from finding a car on the website to picking it up the next day. I was very happy with the price I got for my part exchange car. Maddie at Chingford was excellent, helpful and patient. There was a problem with the service history of the car I purchased, but Maddie sorted this out for me. This is the second time ... [Read More]
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The salesperson, Vincent was excellent and managed the purchase of our car expertly.
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Too many to mention,
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Great experience
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It was so easy and good from start to finish
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As a family and over many years, we have had some six cars from Motorpoint so they must be doing something right!
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Helpful staff Staff informative about products No high pressure sales Well organised Great communication Straight forward from start to finish
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It was an efficient service to order car i found the person who dealt with us at motorpoint in Portsmouth rather arogrant he was quite rude around me not wanting to add extras and made me feel uncomfortable. I also feel that the car should of been fully charged so I did not have to stop on way home.
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