Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Nov 16 2025
I chose my car on line. Reserved and got it transported to a closer branch. Was left to have a good look over it and took it for a good test drive. Nathan who dealt with us was a nice professional young man. All good with the car so far. I would definitely recommend!
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Grate part ex prices nice staff that are very informative overall afantastic sevice
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The car is great and takes care of my wifes medical needs. She has a plate in her leg so needed a bigger car. The only prob is the car hasnt got a jack or wheelbrace.Aii staff were brilliant
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The sales team and collection in Swansea were excellent, however 2 days into using my new car the oil warning light came on showing too much oil in the car. On contacting motorpoint I was put through to a dept in Derby dealing with after sales, they offered to book the car in to be checked just over a week later, this we felt was unsatisfactory due to po... [Read More]
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Five stars. Great range of nearly new vehicles to choose from at reasonable prices. Purchased 3 vehicles from Motorpoint in the past 3 years and cannot recommend them highly enough.
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Good customer care Quick efficient Explained well Plenty of options on vehicles
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so easy and a great trade in price for my old car.
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Good choice of vehicles at a fair price. Knowledgeable non pushy staff.
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Submitted on: Sat Nov 15 2025
Motorpoint, Manchester Branch Great people and Professionals & Burnley Branch Two.Excellent Experience,Fair price,Super Service and Great deal!! I will definitely be recommending this to my friends and family. Thanks again
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Very straight forward process
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Nice polite salesman, decent priced vehicle
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First time getting a car from motorpoint. Thomas was amazing, explained everything in great detail and answered all of my questions (even if they were silly ones). If you are looking to buy or lease a car I would recommend motorpoint 100%, I also would recommend Thomas as she was amazing, and was 10/10
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Great service, reasonable prices
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Dean was fantastic from start to finish very thorough not pushy at all love my new car
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Friendly, informative and very helpful service. Not pushy salesman. Would recommend. Love our new car.
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Got my new car from them last week , first class service . Josh and the team were excellent, my previous car came from them 13 years ago and was still going strong they even took it back in part exchange......highly recommended 👍
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Submitted on: Fri Nov 14 2025
I have brought 6 cars from different motorpoint sites and 3 now from Maidstone as it is now my local site. I dealt with Darcy this time round and from the very beginning he was helpful, positive and polite. My last car had been in an accident and I explained that I may be wasting his time as I didn't know if the car was written off. However he was more th... [Read More]
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No pressure when browsing. Hugh was informative and pleasant. Overall a good buying experience.
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