Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Oct 29 2026
Pleasant and patience and knowledgeable staff.
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Motorpoint in Oldbury has very polite sales persons they are not pushy very relaxed .We spoke to Khalid Mahmood he was amazing in his knowledge of cars very polite and helpful he helped us to change our private plates over tax the new car all in our one visit
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Amazing experience. There’s so many cars to choose from. Ben was lovely, made us both laugh. Answered all my questions no matter how stupid they sounded. Highly recommend.
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Had a great experience buying my new car. Sam weaver from the newport store went above and beyond to help make this easy and smooth. I had such a great experience and I was taken care of by the team. Wonderful day.
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Staff were brilliant from reception to sales. Helpful and professional
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The staff were very helpful in my visit to motorpoint with the car I had chosen
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Very helpful staff, patient,explained everything well. Nothing was too much bother for them .
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I arranged most of my new vehicle purchase online and visited the dealership for a test drive and to finalise the remaining details. The showroom was clean, welcoming, and had refreshments and customer facilities available. The staff were friendly, professional, and happy to help with any questions. The whole process was smooth and straightforward, makin... [Read More]
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I was impressed with the warm and professional manner in which everyone dealt with my car purchase and part exchange. Finn is non pushy, knowledgeable and approachable young man. I’ve left a longer review on the Manchester site as it was from there that I began the process but traveling over to Sheffield to find the car set up and ready for test drive and... [Read More]
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Attentive but not overly so.
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Jordan and the trainee were really helpful, they were very knowledgeable about the products they were providing. They looked after me and made the purchasing process very easy
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Saw the car on the Sheffield site Paid £199 they shipped it to Portsmouth Took a week then went have a look and bought it , As described brand new !
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Brilliant service
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From sales to handover staff provided excellent friendly professional service.
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It was a great all round experience. The salesman Luke ,looked after me making sure everything thing was right. It is also a very friendly place . All the staff smile and greet you with a hello. The booking in process is smooth . I had a great car and a great all round experience.
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Submitted on: Wed Oct 28 2026
Better late than never! Bought my Hyundai i10 end of June. Love the car which was sourced by the manager at the Birtley branch. Waited a couple of weeks to take delivery. Very informative staff, Kate was very pleasant and helpful. I didn't like the fact that the cars for sale were not showing the selling price, you had to use your mobile and use the QR c... [Read More]
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From start to finish Rhys wilkes couldn't do enough. Always kept me informed and went above and beyond to make sure i was happy with the deal.
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Straightforward process and good price for car.
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This is the 4th vehicle my family has bought from Motorpoint Stockton. Once again the service we received was great. There’s no pressure to purchase a vehicle and the staff are approachable, considerate and helpful.
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