Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Jul 31 2026
Excellent service.
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We were looked after really well we had trainee Joe from Coventry he was so informative and friendly we were so impressed
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After we had to wait some time to be seen too , everything was fine. All our questions were answered ; everything was put right and we drove off in our new car very satisfied. Very friendly staff made our visit a pleasure.
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Enjoyed the friendly atmosphere in the sales room. The staff all smile and offer to help 😀 They don't hasstle but offer help aappropriately to customer needs7
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Great experience! Staff were amazing (Aaron, our salesman was brilliant, so friendly and helpful) and a vast selection of cars at competitive prices. They had the exact spec car we wanted, and £500 cheaper than we could find anywhere else in the country! Highly recommended .
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Zeynep was fantastic to deal with - made the whole process easy and stress free. Would reccomend
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Excellent service from Tee & Dina, nothing was too much trouble, all questions answered, courteous and polite all through the selling process. I would highly recommend that if selling your vehicle then contact Motorpoint Manchester.. JK
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I found the staff at Motorpoint in Glasgow very helpful and friendly. It was well organised from going in one day to test drive the car, to driving it away the next day. The price of the car was excellent too (we saved a lot of money). A great experience and I would recommend them to everyone.
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Excellent service. Very pleased by the whole process.
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After searching the market for a couple of months I found Motorpoint to be the fairest priced for the best quality on the particular vehicle I was looking for. After application for my chosen vehicle, everything was swift. I collected my car a week or so later and couldn't be happier with it. Alex at the Leeds branch was great and made the process smooth.... [Read More]
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Plenty of cars to choose from. Very helpful staff. I would certainly recommend Motorpoint to anyone looking for a new car.
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Excellent service, would definitely use again.
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I purchased a Toyota RAV4 from Motorpoint on the 25th, of July and I also bought a dashcam from them. At the time of purchase, I was advised that a technician would contact me and install the dashcam within a week after the car was handed over. However, when I called to arrange the installation, I was given an appointment almost 25 days later. This is ve... [Read More]
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Submitted on: Thu Jul 30 2026
Service was great very honest, and fair.
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From start to finish Niall was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the exact car I was after and I’m delighted with it. I would recommend Motorpoint and particularly Niall to anyone looking to buy their next car.
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Just sold my car to Motorpoint and the whole process was quick and easy and I received the price agreed online. Can't fault them. Plus, the coffee was excellent whilst they checked the car.
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Rachel from motorpoint Peterborough was helpful in every way would recommend to anyone to purchase one from them
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Easy process Joe was really friendly and helpful and ensured all my specifications for the car I wanted were met. Always available via e mail with quick replies for any questions I had. Absolutely love my new car
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Everyone I dealt with were very helpful, friendly and efficient especially Aisling.
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