Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Jul 04 2026
They did everything I asked love the car manager What a nice man helped all the way thanks mark
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Relaxed and comfortable experience - no pushy sales tactics - genuine professional staff and great atmosphere
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Purchase was easy and well arranged by ashton
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Good listeners, good products, good prices
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We attended motorpoint in Birmingham and was greeted by Sion. He asked which vehicle we were interested in, gave us the keys and let us look around the vehicle at our leisure which was much appreciated. We decided to make a purchase and although Sion offered us some optional extras there was no high pressure selling tactics. When we collected the car o... [Read More]
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Excellent experience from start to finish when buying my new car. The whole process was smooth, professional, and stress-free. A special mention to Millie, who was absolutely fantastic throughout – friendly, knowledgeable, and always happy to help with any questions. She made the experience enjoyable and went above and beyond to ensure everything was perf... [Read More]
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I got the car that I wanted! Staff were very friendly and nothing I asked was any problem. The price of the car was as expected and I've got a lovely car with low mileage.
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I couldn't have asked for a better experience! Zeynap were so friendly, helpful, and easy to deal with from start to finish. Never felt pressured, and made buying my car feel simple and stress-free. I'm really grateful for all their her and would happily recommend them to anyone looking for a great car-buying experience. Thanks again!
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Professional...easy to deal with. Good coffee..**
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It was a great experience and the whole process was easy and straightforward.
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Great choice of cars at very competitive prices. Cars are presented in immaculate condition and staff are really good at explaining options. we purchased a car and we were guided through the transaction details very well. We are an older couple but Jake was extremely nice and helpful with the process and payment. Excellent company.
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Recently bought a car from Motorpoint and Kareem was absolutely amazing! From start to finish, he made the whole process completely stress-free, straightforward, and enjoyable. He was knowledgeable, professional, and went above and beyond to make sure everything went smoothly. Highly recommend both Motorpoint and Kareem for a brilliant buying experience!
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Jamie was great..explained everything we needed to know. Keeping us updated on progress..this is the second car I have bought from here,to be honest all the staff I delt with was fantastic.thanku all for making the experience and easy and friendly experience
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Muhi, the guy that took me for a test drive and sold me me car was absolutely amazing. I cannot fault him at all. Fast service everything was easy. Had confidence in selling my old car and buying my new one. The downside was when I was coming back with my V5C for the car I sold the admin girls were very rude refusing to help with my private place which... [Read More]
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Overall a good experience Everything from reserving to collection went smoothly and efficiently
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The process of purchasing a car from MotorPoint is seamless, from reviewing potential cars on line, with plenty of information provided to assist with determining your car choice, booking your car for its test drive, trade in of your old car and purchase of your new car is pretty painless, this is my 4th purchased from MotorPoint now, it’s just makes purc... [Read More]
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Submitted on: Fri Jul 03 2026
Superb service yet again from Motorpoint. My place to go for good value, low mileage vehicles. Staff were as excellent as always. I would highly recommend.
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