Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Jul 28 2026
Motorpoint had a lot of chose of cars, and the prices were good. We were allowed to walk around the cars at our leisure. The service was excellant, we will definitely go there again when we change our car .Ollie served us and explained everything about the finance.
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Great service from just having a look around to buying our car! We met Nas who went through some options within our price range but still undecided. Found the car we wanted online, contacted Nas straight away who sorted everything and kept us up to date for collection. Really helpful and professional. Thanks again!
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Service was excellent
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They were good honest professionals to deal with Mat got me the car I wanted and was very patient and thoughtful while with me while my wife was in hospital so a big shout out to Mat Shaw.
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Ashton Nuttall dealt with the purchase of the car efficiently as he did with the sale of our trade in Lucas Cherry was courteous and also efficient in the handover of the vehicles on the 23rd of july
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Brilliant service. Wasn’t rushed. Explained everything. Had phone calls and texts and emails to guide me through the process. Felt it was a personal service catered to me as I have changed to a hybrid car. I was reassured and nothing was too much trouble for Jake my sales lead.
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staff very friendly and helpful good value for money managed expectations well
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Salesman was a polite young man and made us feel at ease while doing the necessary paperwork. I love the fact that it’s all good quality motors which appealed to us also you were left to browse without a salesman following and pushing to buy a car
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We went to motorpoint Birtley because we had seen a car on the website that we were interested in, one of the sales team (Wayne) was very helpful and brought the car round for us, we ended up buying the car, it did initially have a problem which they rectified straight away, we are more than happy with the car and the price we paid was really good.
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Friendliness !!
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No pressure at any time in the efficient and friendly process. I said I wanted a mid-size, high seated SUV, petrol, manual gearbox. I picked out 5 potentials which all fitted the bill. We were left alone to look at each at our leisure and chose an unaccompanied test drive of one. The purchasing process was speedy and well explained, looking at various opt... [Read More]
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Good service and polite staff, nothing was a problem to them
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I was treated great from start to finish as soon as I arrived till I left with New car the staff and service I got was top class and price of car was great thanks again.
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Motorpoint is the only place to go if you are planning to buy a near to new car. I brought a Kia from them. It had low mileage, it was clean and tidy without any marks or dents. The only issue it had was the rear camera which wasn't working which Motorpoint paid the main Kia dealers to get replaced with new one within a week. The Sales team and After Sa... [Read More]
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Submitted on: Mon Jul 27 2026
Efficient and straightforward procedure with thanks to Kareem Pilgrim for all his help.
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Abs was great. Very professional and friendly, not pushy at all. Very happy with our new car - thank you
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Josh was great from the moment we walked in the door to the moment I drove away in my car. I like how you go to them and you don’t have sales people following you around and you can browse in your own time. Then if you need someone they are right there ready to answer any questions. Josh looked after us all the way through and he was superb. I had a sli... [Read More]
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Very good overall customer service provided by the Motorpoint Glasgow staff.
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