Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Oct 22 2025
Again, another 5 star review. Between myself, family and friends, who I have gone to the Swansea store with, there is nothing I can fault. The latest vehicle being purchased a few days ago. The whole of the Swansea staff cannot do enough for you and go out of their way for you. Claude and Nathan I have dealt with a few times and pretty much every other me... [Read More]
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Submitted on: Tue Oct 21 2025
Awesome experience here, Ross and claud couldn't do enough to make sure we got the car we went there for. Ross explained everything in detail to my daughter from start to finish. Lovely friendly atmosphere. Happy daughter 😃 thanks Ross and claud
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A very slick order and collection process with a fantastic team at Maidstone to cap off a great customer experience. Well done. They do need to update the checkout journey to state only £1000 can be paid by credit card now :-(.
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Very happy with the car and the buying experience
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This C Class Mercedes is my third buy from Motorpoint, good cars at good prices. Only negative thing about Motorpoint- three times I’ve bought from you- and three times I’ve had to purchase fuel on the way home!!! No need to be THIS MEAN . Come on now, a £30 K purchase and you put next to no fuel in the car!! Ridiculous. David Cunningham.
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The two members of staff I dealt with - Rachel and Euan were very helpful and informative.
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The salesman Matt was excellent and new his job and everything about the car i bought
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Fantastic sales team. Great choice of cars.
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Super service, listening to my needs, Very helpful when things did not go to plan, and resolved the issue in a timely manner.
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Submitted on: Mon Oct 20 2025
I had a few car brands and a clear price point in mind before visiting Motorpoint, and I’m so glad I did. Raj Ranga was absolutely fantastic—helpful, caring, and professional throughout the entire process. He took the time to explain everything step by step and made sure I was comfortable and informed at every stage while waiting for my vehicle, which was... [Read More]
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They had my perfect car
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Very good range of vehicles at competitive prices. Makes buying a car a very easy process.
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Really helpful service from Lewis who sold me the car to Harry who processed the car handover. A great range of cars to look around and I was able to take any out in a test drive. I would highly recommend buying from Motorpoint and I will definitely be returning when I want to change my car again.
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The whole experience of purchasing a car from Swansea Motorpoint with seamless. The Sales assistant" Ross" was extremely knowledgeable and efficient. He went above and beyond to off er advice on the process of changing my private number plate
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Found the salesman,Ashton, to be extremely helpful and professional,no pressure from start to finish,would recommend to family and friends.
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I was really impressed with the salesman that I had as he was extremely knowledgeable and polite and I would fully recommend him and motor point to everyone.
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