Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Apr 21 2026
Matthew Walker sold me my first car and was amazing. When it came to buy my second car, he was understanding my budget and what i liked. He went through all the details of each car and detailed the differences. When coming to finalise my sale, he made sure everything was in place so i didn’t need to do anything when i drove away. Couldn’t recommend Motor... [Read More]
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Car was ready on my booked appointment and all in great condition, it was a pleasure to deal with Charlotte at the Castleford depot. All my dealings was mainly done on the phone which I was more than happy with and the price was better than expected
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Very helpful professional staff, quick competent service, we didn't feel pressured to buy. A nice car buying experience.
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Great customer service and I love my new car
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Excellent service from point of order to collection and best prices around. A1 company to buy from - special mention to staff in Chingford who made collection quick and painless.
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Good service, good aftercare, welcoming knowledgeable.
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Submitted on: Mon Apr 20 2026
My salesman Kelvin went above and beyond to make my choice of cars was the right one. He wasn’t pushy at all. He knew which one I would pick but did everything he could to make sure I was sure. A very friendly chap I must say and very likeable. What a shame I didn’t come to motorpoint for my purchase the time before! I would recommend Kelvin to everyone l... [Read More]
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Initially delt with Hugh and collected from Aimee. Top team 👏
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Fantastic service especially kelvin he was so helpful and considerate. Gave me reassurance at all time even during my test drive as I had never drove an automatic. Exceptional service .
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Process from start to finish was excellent the Lady who attended to us couldn’t help us enough very pleased
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Jack Pope was friendly, helpful and didnt rush me to buy the car, it was an overall good experience.
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Dealing with one person who was very helpful and made the whole process simple made a pleasant confident sale
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All staff were excellent and extremely helpful - the process of buying was very quick. The only downside was the standard of valeting which was poor. I recommend the valeting company currently used be changed.
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I went in looking for a deisle suv met Wayne Carter sales guy no pressure what so ever told him what I wanted and he found me the car i later bought on that day he took care of everything for me absolutely top guy
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Problem free purchase. Polite and helpful staff.
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A few teething issues with the car. But sorted out by Claire and Sophie (Newport) which i want to thank for their support in dealing with these and being very understanding. Thank you also for Tom (Newport) and Elliot. Overall happy with the car. Thank you again. Definitely buy from them in the future.
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Excellent and efficient from start to finish. Staff were brilliant in the whole process and were knowledgeable and kept me informed at all points. Thoroughly recommend Motorpoint Maidstone. Thank you Chris and Isabel.
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We were met by Dean who was friendly and helpful, but he keen to help and answered all of our questions. Never pushy and allowed us time to make the right decision
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The guys in all the depots Peterborough and Derby and on line have been fantastic very helpful polite and customer focused and not pushy at all just let you do your thing and then when ur ready they are very on the detail and get you through the process very quickly.
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