Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat Jan 03 2026
The whole experience was stress free from begin to end. I was offered a very good trade in price (higher than WeBuyAnyCar) and the whole handover/collection process (including road tax) was seamless. George gave me all the information that I needed without putting any pressure on me to rush a decision or to buy…which I did. I would definitely recommend Mo... [Read More]
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I sold my car with motorpoint sheffield. It was such pleasant experience with them. I got a very decent Value for my car, Usually other buyers knock out a terrible huge amount from the initial offer they give even when the car in pristine condition. But the motorpoint team after inception in various ways and levels they knocked out only a small fraction... [Read More]
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Always a great selection of well priced vehicles and excellent customer service. Sales executive Marcin Always makes the buying process a pleasure!
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Friendly, courteous staff who act very professionally
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Everything was so smooth and easy The sales assistant Renee was excellent
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Excellent service. Karl was superb he looked after us extremely well he was friendly and conducted the sale with professionalism and ease. We will definitely use Motorpoint again. Thank you
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Very helpful, professional, answering all our questions ☺️
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Very understanding staff,and a pleasure to do business with
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Took my wife to buy a new car all staff where friendly and welcoming the car is great we love it both the young lad who served us originally and Courtney whom did the final sale with us were super helpful and explained everything we need to know.
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My experience wirh motorpoint Newport was very good had a car in mind to look at but found it not up to what I had in mind so looked at numerous cars then settled on the car that had what wanted wasn't pushy with the sales just left me to do what I wanted
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I recently purchased a nearly new car from Motorpoint Ipswich and the whole process was excellent from start to finish. The dealership has a great selection of vehicles and everything was transparent — no hard sell, no pressure, and very clear communication throughout. A huge shout-out to Harrison, who made the experience even better. He was professiona... [Read More]
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Wonderful !!! From the beginning to the end Thank you
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Was really happy with my car purchase from Motorpoint especially with the sales assistant Sam proper down to earth guy and looks for the best for his customers every time we go in to motor point Sam is straight on it trying to help as best as he can. He is a real asset to the company.
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Submitted on: Fri Jan 02 2026
Good service great team in Norwich thanks to Thomas and Savanna
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A very simple and easy process. No frills. Very straightforward
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Excellent staff, excellent hot chocolate lol, very smooth transaction, no pushing sales people
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Very relaxed atmosphere and not hassled when looking for a car.The finance side a bit daunting as not used to working on the computer.But overall the sale of our new car was quite straightforward.
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Everyone was very pleasant and no sales pressure
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Submitted on: Thu Jan 01 2026
This is the 3rd vehicle we have purchased from motorpoint but the 1st from the Castleford branch. We received excellent customer service throughout the whole process. Special Mention to Michal Rybak the young guy who conducted our handover on Xmas eve. He assisted in all our dealings with the DVLA then gave us a full overview of all the upgrades on the on... [Read More]
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