Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu May 28 2026
Purchased a vehicle on 25 May staff went out of the way to help you on any questions I was taken to the vehicle which was my zs hybrid 2075 was shown all round the vehicle and inside demonstrates all the controls took the vehicle for test drive perfect handling a very professional service from start to finish a pleasure to do business with
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Great staff good clean surroundings and quick easy process
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From start to finish my wife and I were treated with respect by friendly and knowledgable personnel. The whole experience was very worthwhile ( and I got the car I've always wanted !)
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Good friendly service. Especially Lewis from the Edinburgh Portobello showroom.
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Excellent service, good communication and very quick with problem solving. Good choice on cars with a hassle free looking experience.
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Second car purchased in a week, once again Jake was brilliant in every way.
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The customer service I received from the moment I walked through the door was brilliant. Although I was disappointed to have issues with my car battery on the same day I collected the car, I appreciate that things do go wrong, and the prompt way the issues were dealt with was first class. I would definitely recommend Motorpoint Peterborough to family and... [Read More]
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Fantastic service from Maia. She made the purchase of the car so easy and smooth.
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This was our sixth car from Motorpoint Widnes. Always great service, prices and value for money. We were looked after very well by George (again). Many thanks!
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Really easy way to buy and sell. Excellent communication before the sale. On the day the staff at Newport were very friendly and efficient
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From start to finish everything went smoothly everyone was polite and professional
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Very good customer service. Couldnt thank Graham enough for his help throughout what was a very smooth process. Thamk you. Would recommend.
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We’ve just bought a car from Motorpoint Castleford and honestly, it was the most hassle-free and straightforward car purchase we’ve ever made. Abs handled the sale brilliantly from start to finish. He was transparent, quick, empathetic to our situation, and never made us feel pressured. Most importantly, he focused on helping us buy the car we actually w... [Read More]
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Great choice of vehicles, had what I wanted, easy to look at vehicles and test drive, friendly knowledgeable staff.
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Great service from Nathan was really helpful with selling the car will come back again
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Submitted on: Wed May 27 2026
Freedom to look around at our leisure,and when we asked for keys to look at the cars interiors we were left to do so. The test drives were set up quickly. When the final decision was made we were handled by a wonderfully friendly person, who explained everything we needed to know and made the whole experience run smoothly.
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It was a very relaxing approach to buying a car. The wife and I turned up just to browse and we ended up buying a car. The salesperson Mr Josh Parker at the Portsmouth sales office, was very professional, polite, and couldn’t have been more helpful. Yes he wanted to make a sale but he wasn’t pushy like some Seles people I’ve met in the past. So may I sugg... [Read More]
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Everything was great and we got the car we wanted thanks to your team
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