Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Aug 14 2026
Reece was courteous and informative.
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Ross Thomas - the sales executive who we dealt with on two separate purchases over a three week period was a credit to your organisation - and in our experience of purchasing cars over the past decade was a breath of fresh air - he did his job for your company professionally but also showed an interest in making sure we were informed of everything we need... [Read More]
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Thank you motorpoint. A big Thank you to Josh who was extremely helpful when we went to view the car (Sun 09/08/2026) explaining all we needed to know and answering any questions we had We went back to pick the car up the next day (Mon 10/08/2026) and saw Aishah Sharif who completed the sale. Aishah went above and beyond to help us. A huge Thank you ... [Read More]
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they where great and easy to deal with, I was very inprest with Josh Abell not to pushy and helped me a lot.
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Extremely helpful and never made us feel rushed or pressured. Excellent service from Logan and Mason. Would 100% recomnmend.
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My intial contact was with Faheem Ramzan . Who was extremely helpful and knowledgeable and found me the car I wanted closer to home . On the day of pick up the Staff and Manager at the Chingford Branch were very friendly and helpful. With Chloe Brown very helpful in finishing off our finance before leaving. A relaxed and pleasant experience getting my New... [Read More]
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Dawid and Nathan could not have been more helpful. 5 stars to both
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The sale went through well, the car is great . The two sales people were very polite and friendly.
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Marc was very thoughtful and considerate.
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Rania was amazing and helped us enormously. She was patient, knowledgeable, and went over and above to help us. She made the experience easy and enjoyable. Being able to leisurely browse the cars in stock, and then to test drive a few, meant we were able to choose the right car without feeling any pressure.
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Best price for my car in the market, best price on my part ex. Car delivered in less time than they thought. Simple and painless.
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Geoff made my purchase easy he listened advised me his knowledge and experience was paramount me making the decision to buy.
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Submitted on: Thu Aug 13 2026
Just a great experience
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We chose Motorpoint Manchester to look for my car as my husband bought his car from another branch and was very impressed. We found exactly what I was looking for with the help of a friendly, helpful and very efficient salesman who made the experience pleasant and stress free. Full mark's for customer service.
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Great Easy going friendly service from Kirk and everyone at Motorpoint Burnley. They also gave me best part exchange price compared to other dealers. Would Highly Recommend Motorpoint to anyone buying a car. Will Definitely be back when due for next car. Really Happy with car brought. Toyota CHR was Immaculate turned out. Many Thanks for a Great ca... [Read More]
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Tom had a relaxed approach and put no pressure on us. Prices were reasonable. Overall a good service.
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Was very happy with the service while purchasing a new car even when it had a fault a few days later it was seen to without any hassle
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Very nice and professional service at motorpoint Norwich
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