Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Mar 09 2026
Couldn't have asked for a better experience! Was left to look over the cars with no pressure or persuasion! Friendly, polite and very knowledgeable staff made buying a car simple and enjoyable!
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I initially chose a car after test driving it & was all geared up to collect it later hat week, in the meantime I changed my mind about the car & wanted a completely different one, this was no problem at all, the car was in a different city, all this was no problem to the guys at Motorpoint Sheffield & to the guys at Motorpoint Peterborough who were very ... [Read More]
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When i was looking around the car park at certain cars for sale the salesman approached me to ask what car i was interested in as the cars are all over the site he then said i will leave you have a look any help you want let me know .There was no pressure i had plenty of time to look around .When i was ready i saw the salesman and he explained all the opt... [Read More]
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Our salesman Coury who was very professional without being pushy, he made the whole process friendly and seamless.
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Chloe Brown was very helpful and polite
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Great help highly recommended
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Best price offered by anyone. Money in the bank within 20 minutes of arriving. Leo, the person we dealt with couldn’t have been any friendlier. They didn’t tackle on price, my car was in good condition, however you do expect to be knocked on a little bit. This didn’t happen guided through the process by Leo who was very knowledgeable and even registered... [Read More]
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Great service, this is the second car I've purchased from Motorpoint
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I received excellent service from the sales person. Nothing was too much trouble sorted everything out very happy.
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Excellent service from Bailey at the Derby Motorpoint From the minute he seen us to completion Would be buying our cars now from Motorpoint
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Great service
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Submitted on: Sun Mar 08 2026
We have been purchasing cars for the last 10 years. Great service and won't be long before we return to look for another one.
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Great service, professional staff and love the new car.
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An easy experience from start to finish. just be sure if you do not want the extended warranty and research if you can the finance at a better interest rate. I did. Renee at Chingford was helpful and friendly. if i am buying another car it would be with Motorpoint
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Great customer service, very helpful and polite
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It would have been 5 stars, but the lack of a facility to use a debit card cost a star, When I couldn’t connect to my bank to pay it became a more stressful situation David tried to help but my phone refused to connect,
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Great company, Widnes branch is very local to me. Bought a lovely Juke, less than 2 years old for a decent price. Would have liked more for my trade in, but can't have it all I suppose, hence the 4 stars instead of 5. The salesman, George was very good, as was the lad who did the paperwork the following day (forgot his name). Would definitely recommend an... [Read More]
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Pros. Competitively priced and wide choice of vehicles. Part Ex valuation was reasonable (though its never as much as you'd like!) Sales Executive was professional and friendly. Cons. Limited knowledge of the vehicle's history Not too helpful reception desk Annoying shopping list of extras offered/pushed during telephone negotiation
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I recently bought my car from Motorpoint and I had a great experience from start to finish. The service was excellent and the whole process was much easier than I expected. Abdul, who assisted me, was very professional, straightforward and helpful throughout the entire process. He explained everything clearly and made sure everything went smoothly, which... [Read More]
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