Reserve and collect at a store

Why choose Reserve & Collect

Reserve & Collect is the convenient way to buy your next car or van. Search thousands of low mileage, nearly new cars and vans from the comfort of your home then simply reserve and arrange a date to collect online.

Our Reserve and Collect service is backed by our 14 day money back guarantee, you can find our terms and conditions here.

* (commercial vehicles & B2B sales are exempt from our reserve and collect money back guarantee).

How does Reserve & Collect work

It’s simple – start your search online to find your car or van. You can reserve on the web and arrange a suitable date and time to collect from your nearest store or request a transfer from another store to your chosen store (transfer fee applies). You can also organise finance as well as a part exchange before your arrival in store. 

Plus, it’s even easier to buy now thanks to our online collections portal. This allows you to complete all the necessary paperwork from home so when you arrive at your nearest store, we can just handover the keys so you can start enjoying your new car straightaway.

That's it. Simply collect your car from one of our 17 stores and drive away your new car away all in one quick and easy visit. 


Collection times

Our Reserve & Collect service is available from all stores by appointment only at the following times:

  • Monday to Friday 10am - 6pm
  • Saturday 10am - 4pm

Reserve & Collect FAQs

Can I reserve more than one vehicle?

You can only reserve one car or van at a time. If you change your mind and wish to reserve a different car or van, simply go to your MyMotorpoint account, click on the order and select Cancel. The Reservation will be cancelled, and your deposit refunded automatically within 5-7 days (depending on your card issuer).
Note: You will not be able to re-reserve the same car or van within 14 days of reserving it.

How long can I reserve a vehicle for?

When you reserve a car or van, you will be offered a 7-day window in which to book an appointment. The window will be extended if you request a transfer based on the lead-time to move the vehicle between stores.

How do I organise collection?

Reserve & Collect is available on all cars and vans. You can collect your car or van within 24 hours if it's available for Same Day Driveaway and you do not wish to move the car or van to a different store. If it's not currently available for Same Day Driveaway or you want to move it to a different store, you can choose a date and store that suits you.

Can I get finance?

Finance is available on cars and vans, subject to status. You can view or request a finance quote online or from one of the team either over the phone or when visiting one of our stores. All our options are flexible and tailored to you so you can find the right one for you or transfer from an existing finance arrangement.

How do I arrange a part exchange?

A competitive part exchange valuation of your current vehicle can be quickly and easily requested on the web via our Sell Your Car service or offered over the phone and this is a valuation based on the description given. As part of the handover process, a member of the team will confirm the valuation is accurate. If the description of the car provided online or on the phone is not completely accurate this may result in the valuation offer changing on collection.

Do I pay a deposit?

The £99 refundable deposit is a reservation fee which takes the car or van off of our website and means it can't be purchased by another person. The £99 reservation fee is included in the total amount payable and is not an additional fee. If you have chosen to purchase your car using finance, the £99 reservation fee is included in the amount you wish to pay towards your deposit. If you do not wish to proceed with the purchase of the car or van, we will refund your £99 reservation fee and the car will be put back on sale.

When do I need to have my car insurance in place?

You can take advantage of our 3-day insurance cover, provided in partnership with Lloyd Latchford. For just £20 you can start driving straight away. This can only be arranged on the day of your collection and needs to be set up before you drive your car. You'll then have time to shop around and get the best quote for your car. You'll receive details of how to activate your cover by email shortly before your collection.


Reservation Terms and Conditions