Motorpoint to re-open branches in Wales tomorrow

21 June 2020 Press Release

Motorpoint is set to re-open all of its branches in Wales tomorrow

“With our branches in Wales set to re-open, backed by industry leading services such as home delivery and contactless collection, customers from can choose to buy and receive their new car from Motorpoint in a way that best suits them ”

The UK’s largest independent car retailer, which was recently awarded Platinum status by Feefo for its customer service, will once again start welcoming members of the public through its doors following new advice from the Welsh Assembly.

Motorpoint has been busy offering Free Home Delivery across England, Scotland and Wales during the lockdown, as well as more recently, appointment-only Contactless Collections for customers prior to fully re-opening its branches in England at the start of June.

Now, from Monday, June 22, customers will be able to once again freely visit their nearest Motorpoint branch in Newport and Swansea seven days a week to browse up to 500 low mileage, nearly new cars and light commercial vehicles in stock at each location – all of which will be available for same day driveaway.

What’s more, every vehicle comes with the balance of manufacturer’s warranty backed by the Motorpoint Price Promise. This means Motorpoint will refund the difference to any customer within seven days of their order if they find the same car from a competitor. As an added bonus, it will also give the customer £50 worth of Amazon vouchers to spend.

Mark Carpenter, Chief Executive Officer of Motorpoint, explained: “We’re delighted to fully open our doors to the public tomorrow in Wales following the First Minister’s announcement. We have been working hard behind the scenes in Newport and Swansea redesigning our processes in order to minimise contact and with it ensure customers and colleagues are COV19-secure at all times, so that we are in a position to welcome customers, old and new, back into our branches.”

As part of this safeguarding process customers will be able to test drive cars without someone from Motorpoint being present while all vehicle collections from Newport and Swansea will be completed in specially designated areas to guarantee social distancing at all times.  Motorpoint has also launched an Online Portal to ensure that the car buying experience is now completely paperless.

Motorpoint will continue to operate its hugely popular free home delivery service covering the whole of the UK mainland for those customers who would prefer not to visit the branch, backed by its 14 day hassle free, money back guarantee.

Mark Carpenter added: “With our branches in Wales set to re-open, backed by industry leading services such as home delivery and contactless collection, customers from across Wales can choose to buy and receive their new car from Motorpoint in a way that best suits them while equally importantly staying safe at all times.”