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Home Delivery

Your new car delivered to your door

Why choose home delivery

With all our sites currently in lockdown, our home delivery service provides our customers with the opportunity to still buy a new car and have it delivered safely to their home. We have been monitoring the Government’s guidelines regarding the delivery of vehicles during this period of social distancing, and have adapted our service accordingly to ensure the safety of both the delivery drivers and our customers. You can read more about the specific steps we have taken on our Covid-19 information page.

What’s more, given the current COVID-19 situation we have decided to make home delivery available free of charge for all mainland UK addresses (excluding internal site transfer fees). This, along with our 14 day money back guarantee, means you can buy with complete peace of mind.

How home delivery works

Home delivery is currently available 5 days a week, with appointment slots between 10am and 5pm.

Once you’ve found the car you want to buy and completed your order with one of our Sales team members, our Feefo Platinum award-winning Customer Service team will then be in contact to confirm a delivery date and explain the process in detail.

Your car will then be delivered by a member of the Motorpoint delivery team who will handover the keys so you can enjoy your new car.

If you have any questions about home delivery, please contact our dedicated team on or 01332 921 009. 

Home delivery FAQs

Can I speak to someone about my home delivery?

Yes! If you can't find the answer to your question below, you can contact our dedicated team on or 01332 921 009. 

What do I need to provide when I arrange home delivery?

You'll need to upload your driving licence to our online portal as proof of your ID and address. The address on your licence must match the address you gave when you placed your order. You will also need your ID when your car is delivered. 

When do I need to have my insurance in place?

Make sure you arrange your own insurance in time for your delivery so you can start driving straight away

How do I tax my car?

To tax your car, you'll need to have your licence plate number and 12-digit V5 number. We will send you your V5 number the day before your delivery. You can then tax your car on the DVLA website.

How can I see any imperfections on a car before it’s delivered?

All our cars are prepped to the Motorpoint Standard so any chips, scratches and dents are treated by our team of experts before the car goes on sale.

Can I view the car before delivery?

Currently with all our branches closed you can only see the car on our website, but each car will have with detailed images.

What should I do if my car has imperfections on delivery?

If you have any issues with the car on delivery, you can get in touch with the team on or call 01332 921 009. You have the right to return your car for any reason within 14 days and we will collect it for free for the first 7 days.

Can I test drive the car if I get home delivery?

You can’t test drive the car but you do have up to 14 days to get to know your new car and make sure it is the right one for you. If you decide it isn’t quite right, you do have 14 days in which to return it to us for a full refund. We’ll even collect your car free of charge up to 7 days after your delivery.

Can I collect my car instead?

Yes. If you change your mind, you can choose to pick up your car from any of our branches in England and Wales with a contactless collection. In line with guidance from the Scottish Government, our Glasgow branch is still closed. 

Can I buy a car for someone else?

Unfortunately not, as the delivery address needs to match the billing address of the person buying the car. However, once you own the car, you are free to transfer the V5 to anyone you want.

You can find more answers on our FAQs page or get in touch with our home delivery team at

Home Delivery Reservation Terms and Conditions

Home Delivery Sales Terms and Conditions