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Home Delivery

Your new car delivered to your door

Introducing FREE home delivery


Why choose home delivery

At Motorpoint, our promise to you is to make car buying easy. That’s why we have introduced our new home delivery service, which means there’s now no need to leave your home to get your next car. You can search, find and order online, and we’ll deliver your car to your front door.

What’s more, given the current COVID-19 situation we have decided to make home delivery available free of charge to everyone who lives within a 100 miles of one of our 13 branches (excluding internal transport fees).


How home delivery works

Home delivery is available 7 days a week, at a time that suits you.

Once you’ve found the car you want to buy and completed your order with one of our Sales team members, our Feefo Platinum award-winning Customer Service team will then be in contact to confirm a delivery date and explain the process in detail.

Your car will then be delivered by a member of the Motorpoint delivery team who will complete the final paperwork with you and handover the keys so you can enjoy your new car.


If you have any questions about home delivery, please contact our dedicated team on homedelivery@motorpoint.co.uk or 01332 921 009. 


Home delivery FAQs


What do I need to provide when I arrange home delivery?

We just need to see some photo ID along with proof of address documentation, such as a utility bill. You will also need your ID when your car is delivered. 


When do I need to have my insurance in place?

Make sure you arrange your own insurance in time for your delivery so you can start driving straight away


How do I tax my car?

To tax your car, you'll need to have your licence plate number and 12-digit V5 number. We will send you your V5 number when we email you to confirm your delivery details. You can then tax your car on the DVLA website.


How can I see any imperfections on a car before it’s delivered?

All our cars are prepped to the Motorpoint Standard so any chips, scratches and dents are treated by our team of experts before the car goes on sale. We will also send you a video tour prior to your home delivery so if you see anything, we can address any concerns beforehand.


Can I view the car before delivery?

You can see the car on our website with detailed images. You can also travel to site if it’s at your local Motorpoint and take advantage of our same day driveaway or pay the transport fee to move it to your nearest branch.


What should I do if my car has imperfections on delivery?

If you have any issues with the car on delivery, you can get in touch with the team on homedelivery@motorpoint.co.uk or call 01332 921 009. You have the right to return your car for any reason within 14 days and we will collect it for free for the first 7 days.


Can I test-drive the car if I get home delivery?

You can’t test drive the car but you do have up to 14 days to get to know your new car and make sure it is the right one for you. If you decide it isn’t quite right, you do have 14 days in which to return it to us for a full refund. We’ll even collect your car free of charge up to 7 days after your delivery.


Can I collect my car instead?

You can change your order to a branch collection free of charge up to 24 hours before we are due to  deliver your car. You can still change it within 24 hours, but this will incur a fee of £99.


Can I buy a car for someone else?

Unfortunately not, as the delivery address needs to match the billing address of the person buying the car. However, once you own the car, you are free to transfer the V5 to anyone you want.


You can find more answers on our FAQs page or get in touch with our home delivery team at homedelivery@motorpoint.co.uk

Home Delivery Reservation Terms and Conditions

Home Delivery Sales Terms and Conditions