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What happens when I sell my car to Motorpoint?

We're here to make saying goodbye to your old car easy!

This is what you need to know if you decide to sell your car to Motorpoint.

Before the day of sale

  • You'll complete a car valuation form
  • Pick one of our nationwide stores to drop your car off
  • You'll receive an email confirming the sale details, explaining what happens next and what you'll need to bring
    • If any details in this email are incorrect, please call our team on 01332 408 605
  • You'll also get a phone call from our team confirming what will happen on the day of sale, and giving you the opportunity to ask any additional questions:
    • This call will come from a Derby phone number, so keep an eye out for a call from an 01332 phone number
    • If you miss this call or still have questions, please call our team on 01332 408 605

On the day of sale 

  • When you arrive at your chosen Motorpoint store, a member of our team will inspect your car to check it matches the details provided
  • We'll complete all the paperwork, and give you with the yellow slip from the V5C document
  • You'll need this slip to contact the DVLA and transfer ownership of the car to Motorpoint – we'll guide you through this process

What you'll need to sell your car to Motorpoint:

Here is a checklist of everything you'll need to bring with you when you sell your car:

  • V5C, also known as a Log Book
  • The current MOT certificate
  • Spare keys, if you have them
  • Service history, if available
  • Photo ID – either a photocard driving licence or a passport and utility bill dated within the last three months
    • The name and address on your ID must match the V5C of the vehicle being sold
  • A copy of your finance settlement letter if you have finance to be cleared on the car you're selling
  • Alternatively, a clearance letter if you have recently paid off any finance left on the vehicle
    • The expiry date on the letter must have at least three working days (excluding weekends) remaining when you drop off the car

Payment Details

  • We'll send the payment for your car via Faster Payments
  • The bank account must be in the name of the person whose name is on the V5C
  • You'll need your photo ID – ideally, a photo driving licence – to complete the sale
    • If you don’t have a photocard licence, please bring your passport and a utility bill dated within the last three months with the name and address matching the vehicle's V5C