Customer care

Get award-winning service before and after you buy. Our dedicated customer care team is on hand to answer any of your questions.
Opening times:
- Monday to Friday 9am - 5pm
- Saturday closed
- Sunday closed
Contact Customer Support
You can call our dedicated customer care team on 01332 426 351Important information
We know you might have some questions about buying your next car from Motorpoint so you can find further information here. Or, if you have any further questions, you can contact us or call our dedicated customer care team.
Personalised Plate Transfer
Find out more about transferring your current registration number to your next car.
Formal complaints
If, for any reason, you wish to make a formal complaint please email support@motorpoint.co.uk.
Or write to:
Customer Care,Motorpoint
Shelton House,
Prime Park Way,
Derby,
DE1 3QB
We will ensure you will receive a response within three days from receipt of your communication.
MyMotorpoint
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