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Gold Trusted Service

All Cars Less Than 3 Years Old
and less than 25,000 miles

Customer Care

At Motorpoint we understand that after collecting your new vehicle there may be questions you would like to ask us.

We have a dedicated Customer Care team who are here to help with these questions, no matter how big or small.

We are open:

Monday to Friday 9am - 5pm

Saturday 9am - 1pm

Contact Customer Support

You can call our dedicated customer care team on 01332 426 351

Customer Information

Here are a few items that you might find useful when buying a car from Motorpoint. If you have any questions you can contact us or call our dedicated customer care team on 01332 426 351.

Motorpoint Brochure 2016

For up to date details on our products and helpful information when buying your vehicle download the pdf below.

Download Motorpoint Customer Brochure

Cherished Transfers

All the information you require regarding transferring your current registration number to your new car from Motorpoint.

Download Cherished Transfers Information

Formal Complaints

If, for any reason, you wish to make a formal complaint please email

Or write to:

Customer Care,
Chartwell Drive,
West Meadows,
Derby DE21 6BZ

We will ensure you will receive a response within three days from receipt of your communication.

Refer a friend

Sign up for our fantastic Motorpoint Reward scheme where you will receive a £25 Love2Shop voucher when you recommend a friend to Motorpoint.

Register here or if you're already signed up.