Customer care

Sales team

Get award-winning service before and after you buy. Our dedicated customer care team is on hand to answer any of your questions.

Opening times:

  • Monday to Friday 9am - 5pm
  • Saturday closed
  • Sunday closed

Contact Customer Support

You can call our dedicated customer care team on 01332 426 351

Important information

We know you might have some questions about buying your next car from Motorpoint so you can find further information here. Or, if you have any further questions, you can contact us or call our dedicated customer care team. 

Personalised Plate Transfer

Find out more about transferring your current registration number to your next car.

Download Personalised Plate Transfer Information

Formal complaints

If, for any reason, you wish to make a formal complaint please email

Or write to:

Customer Care,
Shelton House,
Prime Park Way,

We will ensure you will receive a response within three days from receipt of your communication.


Log in to MyMotorpoint to see your communication preferences.

To find out more information about our scheme simply Register here or Login if you're already signed up.