At Motorpoint we understand that after collecting your new vehicle there may be questions you would like to ask us.
We have a dedicated Customer Care team who are here to help with these questions, no matter how big or small.
Most asked customer care questions
This is vehicle/manufacturer dependant. This information can be found from within your service book or on the Service Interval Display from within the car.Return to Top
Vehicles will be supplied with the balance of the manufacturers warranty. This is manufacturer dependant. Eg. Ford – 3yrs. Toyota – 5 yrs. Kia – 7 yrs etc.Return to Top
Your V5 can take 4 – 6 weeks to be processed by the DVLA.Return to Top
The PDF relates to the preparation of your car. This comprises of:
- Pre Delivery Inspection
- New set of number plates
- HPI – (copy supplied on collection)
- Service – if service is due within 1000 miles or 2 months
Here are a few items that you might find useful when buying a car from Motorpoint. If you have any questions you can contact us or call our dedicated customer care team on 01332 426 351.
Motorpoint Brochure 2016
For up to date details on our products and helpful information when buying your vehicle download the pdf below.
All the information you require regarding transferring your current registration number to your new car from Motorpoint.
Contact Customer Support
If, for any reason, you wish to make a formal complaint please email firstname.lastname@example.org.
Or write to:Customer Care,
Derby DE21 6BZ
We will ensure you will receive a response within three days from receipt of your communication.