Our strategy
“Focused on plans to accelerate profitable growth”
Consolidate on profitability return in FY25 and plan accelerated growth by focusing on:
Expansion of supply chain channels
- Increase number and scale of sourcing channels
- Sell Your Car expansion
New store openings
- Norwich- Blueprint set for larger sites (pitches in excess of 200 vehicles)
- Target areas of country with little market presence
Data and AI to further drive efficiency
- Dynamic, automated pricing led by data
- Algorithm led vehicle location allocation to aid faster stock turn and reduce movements
- Multiple new systems being evaluated to replace existing and drive efficiencies
Broaden brand reach
- Invest in new and existing channels to reach consumer
- Website destination for research and buying
Technology development
- Best in class website; continue to invest to optimise functionality
- Complete omnichannel approach to CRM, with full personalisation
- Expand paid media opportunity
Develop aftersales capability
- MOTs now mostly in-house
- Service plans and warranty work trial ongoing
- Trials of certain preparation process automation planned