The Customer Service at Motorpoint Newport Gwent made buying a car so simple, from sorting paperwork to payments.

We dealt with Ben in Birmingham and Izzy in Maidstone. Both were extremely personable and professional. They answered all our questions with courtesy and took care in ensuring we understood all the details of the transaction and handover process. The car was ready on time and valeted to a very highly standard. No complaints at all.

Thanks for the lovely cat

The impression of a company that wants to do the best for it's customers rather than just pile em high sell em cheap. The car needed 4 new tyres and good quality Continental tyres were put on.

From beginning to end to end everything was perfect choice of cars available, friendly, helpful staff,test drive taken, whole purchase system was simple, easy to follow, everything explained fully. So easy, a pleasant experience thank you.

Joel was incredibly helpful in me buying my first car! Couldn’t thank him enough

Great service as always - this was my third car purchase from Motorpoint. The whole process from start to finish was easy and hassle-free. Their sales staff are extremely helpful and professional with no sales pressure whatsoever. I would certainly recommend them to a friend looking to purchase a good used or nearly new vehicle.

Good price, helpful staff. Wish you included home charger and mats with the car

Great customer care. No pressure, help if needed. All info given. Will be back

Saw the car on the website and next day I attended the showroom. Was not intending to trade my car in but was offered top money for my Up GTI, so that helped me justify the purchase. Top work Kacia and Elliot. Thank you.

Everything ran smoothly. Collection was a bit rushed but the sale was perfect

Helpful friendly staff who kept us informed throughout the purchase. Good range of vehicles and they took the time to match our needs to available vehicles, including in other branches, to ensure best value. We did not feel pressured into a purchase. Purchase itself was a smooth process which was helped by their evening opening hours for collection. Wo...

Despite it being the Christmas holiday,the staff at motorpoint Derby made buying our car easy. They kept us informed as our car was transported, answering questions by email quickly and we were even able to collect it earlier than expected. Would recommend.

Great car with a great price very good customer service, definitely no pressure with our purchase or looking at different vehicles, would highly recommend

It was quick easy, professional and they have the best prices i’d seen for high quality vehicles, Brandon in sales was particularly brilliant to work with, had an answer for every question and nothing was too much bother

Professional from start to finish, didn't feel pressed into buying

Straightforward and stress free purchase of a new car. Staff were helpful and friendly enough although there seemed to be a lack of knowledge about the model and make I bought ( I was able to get the information I needed by looking online but was surprised at this) The only disappointing aspect is Motorpoint's failure to follow up with a post-sales query....

The guy who did all paperwork looked after me great guy

Great experience with Seth from looking at cars to buying one.. I could have driven car away that same day as I had all the documents with me but chose to pick up another day.My granddaughter came with me to pick up car and she asked if I knew Seth as " he was really friendly and nice to us" .Great experience,no pressure,all paperwork done efficiently and...

The whole experience was stress free from begin to end. I was offered a very good trade in price (higher than WeBuyAnyCar) and the whole handover/collection process (including road tax) was seamless. George gave me all the information that I needed without putting any pressure on me to rush a decision or to buy…which I did. I would definitely recommend Mo...