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Selling Your Car Terms and Conditions

These terms and conditions apply only to sales made directly to Motorpoint and not through third-party suppliers.

1. You must notify us in advance if you have a car you wish to sell and provide us with any information regarding the car that you are selling to us which we may reasonably request, and bring the car to be sold to a showroom agreed by us at a time which is convenient to us in order for us to examine it.

2. The car you are selling will be provided with a valuation online based on details provided by you. If we agree to consider purchasing the car you are selling, we will examine it at a pre-agreed time and provide you with a final valuation. We are not obliged to purchase the car that you are selling to us, and our decision to examine and purchase the car you wish to sell, including the valuation we give, is solely at our discretion

3. Your final valuation is valid for 14 days from the day of quotation. If you book an appointment to sell your vehicle outside of this valuation period, your car will be subject to a re-valuation.

4. If the car that you are selling has outstanding finance, we will help settle this, providing that you bring your finance settlement letter, with a minimum expiry date of 10 days to your car sale appointment. In the event of your valuation not covering the outstanding finance (known as negative equity) you will need to pay us difference so the finance can be settled in full

5. You have no obligation to accept any valuation for the car you wish to sell and can change your mind about selling your car at any point until you deliver the vehicle to be sold to us as long as you notify us of your decision.

6. We are entitled to reject a car for any reason, including but not limited to circumstances where:

(a) the condition of the car to be sold has changed since we provided the valuation or the condition of the car to be sold is not as stated in the description given by you;

(b) there is a discrepancy in the recorded mileage of the vehicle being sold;

(d) any other issue is identified by a HPI check or equivalent vehicle history check on the car to be sold;

(e) the vehicle to be sold is not your property to dispose of or you do not have the right to sell it; or

(f) the V5 registration documentation for the vehicle to be sold is missing, incomplete or is not in your name.

(g) you have not provided all sets of keys, locking wheel nuts and other accessories to the vehicle to be sold.

7. In the event that we reject a vehicle in accordance with Condition 4 above we are entitled at our option to:

(a) reject the vehicle to be sold entirely; or

(b) provide a new valuation in relation to the car to be sold.

8. When selling to us you must provide:

(a) all sets of keys to the car to be sold; and

(b) the V5C registration documentation in your name and you have owned the vehicle for a minimum of 3 months, any associated documentation (such as service books) for the vehicle to be sold;

9. Payment for your vehicle will be made by Faster Payments as soon as the vehicle has been accepted. This is usually within 60 seconds but could take up to 10 minutes.

10. ‘99% of final valuations paid out' is based on the total amount quoted and the final amount paid to customers, from Jan - Aug 2024 on Sell Your Car transactions.