At Motorpoint we understand that after collecting your new vehicle there may be questions you would like to ask us. We have a dedicated Customer Care team who are here to help with these questions, no matter how big or small.
If, for any reason, you wish to make a formal complaint please email firstname.lastname@example.org.
Or write to:
Motorpoint of Derby Ltd,
West Meadows Industrial Estate,
Derby DE21 6BZ
We will ensure you will receive a response within 3 days from receipt of your communication.
You can either call us, chat to us live online or send an enquiry by e-mail. If you would like us to call you, email us your phone number let us know a time that’s convenient for you and we'll happily call you back.01332 227 227
Our customer advisors are available Monday – Friday from 9am-8pm, Saturday 8am–6pm and Sunday 9am–5pm
Chat is currently unavailable.
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