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A Motorpoint customer being shown her new car by a member of staff

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

Submitted on: Fri Apr 19 2024

Very Helpful

Reviewed on:

(5 out of 5)

Quick easy transactions with excellent customer service and support the whole way.

Reviewed on:

(5 out of 5)

Ipswich branch The service from staff throughout the whole process was great. I felt valued and supported with everything. I am very happy with my new car.

Reviewed on:

(5 out of 5)

As always every thing went smoothly

Reviewed on:

(5 out of 5)

Professional and friendly service. The whole process was very smooth and easy

Reviewed on:

(5 out of 5)

Repeated customer as always great service

Reviewed on:

(4 out of 5)

Can not fault Motorpoint Sheffield ,Bought a Cupra Formentor of them a very nice car ,My Mrs not so keen ,We saw a Jag E pace ,Did a great deal on trade in,The member of staff who delt with us was Excellent a real credit to their company ,If you want a car in my opinion see Motorpoint

Reviewed on:

(5 out of 5)

Submitted on: Thu Apr 18 2024

My first experience at Motorpoint, the car I'd seen on-line is just what i wanted, I loved the colour and all the write up for it,also low mileage, I'm a Peugeot fan, having driven them for over 30years. The car was not prepared absolutely filthy, there we're so many issues i felt like leaving, but senior salesman Kelvin was very patient with me listened ... [Read More]

Reviewed on:

(4 out of 5)

Excellent service as always at Motorpoint. Liam Jones at Oldbury was outstanding, putting me at ease and making the process smooth and easy.

Reviewed on:

(5 out of 5)

Overall the process went very smoothly from online purchase to handover. Communication was excellent at all times, the car was delivered earlier than estimated and I'm absolutely delighted with it.

Reviewed on:

(5 out of 5)

All staff friendly and helpful .there was no pressure into buying. My experience with motor point west end rd Ipswich was outstanding

Reviewed on:

(5 out of 5)

Fast, friendly efficient service with no hassle.

Reviewed on:

(5 out of 5)

Got the car I wanted at a good price. See Marc… never had so much fun buying a car!

Reviewed on:

(5 out of 5)

Easy no hassle very happy

Reviewed on:

(5 out of 5)