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Motorpoint

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

A Motorpoint customer being shown her new car by a member of staff

Submitted on: Fri Jun 12 2026

Nas guided me through the whole process, patiently answering all my questions. I never felt pressurised; and have bought a car which is perfect for me. Thank you!

Reviewed on:

(5 out of 5)

Very helpful and courteous salesmen

Reviewed on:

(5 out of 5)

Dealt with 2 members of staff and both were excellent in their knowledge and helped with all the details of buying and partexing of our 2 vehicles.

Reviewed on:

(5 out of 5)

I had the pleasure of meeting Zeynep, who was just amazing. She was really helpful and helped me understand certain aspects. Really lovely member of staff

Reviewed on:

(5 out of 5)

The first time I have bought a car from Motorpoint, it was a very quick and efficient experience. I would definitely return in future. Fast and friendly team to deal with.

Reviewed on:

(5 out of 5)

I am not the most confident person when it comes to buying cars. This is now the second car I have bought from motorpoint Maidstone,if this car is as good as the first one I bought I will be really happy. As for the service Tina is extremely professional in what she does, she make buying a car look so easy. On handover was shown control's still learning ... [Read More]

Reviewed on:

(5 out of 5)

Staff were very professional and courteous

Reviewed on:

(4 out of 5)

helpful staff everything done on time,there is a few minor problems with car.but no problem booking car in to have them resolved

Reviewed on:

(4 out of 5)

Have bought a few cars now from Motorpoint and never had a problem. The service from them is excellent. Staff are knowledgeable, friendly and helpful. Never pushy. Price I paid was fair and reasonable and I feel I always have had a good deal. Wouldn’t go anywhere else.

Reviewed on:

(5 out of 5)

The way our purchase was dealt with, start to end. The main employee dealt with were all very professional in a friendly manner, which makes easy for us to ask all the question needed.

Reviewed on:

(5 out of 5)

Very helpful through whole process. No pressure applied meaning the whole process was very relaxed.

Reviewed on:

(5 out of 5)

In my experience motorpoint was excellent the staff were polite and very helpful as was the service and I thought that the price was reasonable

Reviewed on:

(4 out of 5)

Sold my car yesterday at the Burnley Branch - the experience was excellent, no stress. The final price they offered hardly changed from what I’d been offered online. Very impressed with the service and would highly recommend for a quick and straightforward way to sell.

Reviewed on:

(5 out of 5)

This was our sixth purchase from Motorpoint Widnes and we can honestly say the price of the cars being sold are extremely competitive. We also like the service you receive from the staff, they are helpful, very knowledgeable, pleasant and do everything they can to make buying a car easy. We bought our sixth car from George. He was great, a really good ... [Read More]

Reviewed on:

(5 out of 5)

Good service

Reviewed on:

(5 out of 5)

The staff were friendly and helpful

Reviewed on:

(5 out of 5)

Excellent service from this branch, car was very well presented and couldn’t fault the member of staff who dealt with us. Well done Motorpoint

Reviewed on:

(5 out of 5)

Buying a car from Motorpoint Sheffield was one of the easiest transactions we have ever made. Mason, along with two trainees delivered a faultless service that gave us absolute confidence in buying our new car. The price was excellent value and support to get on our way home was superb - thank you Mason.

Reviewed on:

(5 out of 5)