Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Aug 12 2026
Kate was excellent throughout the whole process — very professional, helpful and informative. After taking the vehicle home, I realised it didn’t have the front and rear parking sensors that had been advertised. I emailed Kate, and she immediately passed the issue on to the relevant people to get it rectified. Although it was a little stressful, as the ... [Read More]
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Aisling was extremely helpful, professional and patient in dealing with my purchase. A good experience at Motorpoint.
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David was extremely helpful and very patient whilst we were looking for our next car. We didn't feel rushed or pressured into making a quick decision.
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Very easy and quick process. Mr. Erkan and Ibrahim were both very helpful.
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Great experience from the guys at motorpoint. Very informative and helpful, spent a lot of time with us and we're very patient and honest.
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They value their customers. An amazing customer relationship from Kaylum, Thank you 👏
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Good choice of motors at reasonable price, helpful staff, especially Dave Walls ( who has a great sense of humour). Helpfull hand over and talked through most things on new motor.
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Friendly helpful open and upfront. No hidden sales agenda. Said what needed to happen, and did it. Great service. Thanks Raj
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Great service, from start to finish, excellent choice of cars, updates from team were spot on, questions quickly responded to, it’s the second car, I have purchased from motorpoint. Would highly recommend, thank you !
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Good product excellent customer service and care car was immaculate on delivery
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Staff where amazing quick and efficient
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Good service
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Prompt and efficient service. Very friendly staff on hand to provide accurate information. This was a positive experience from sale to collection. 5 Stars!
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Very helpful staff and best price on part exchange in and out within a hour
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Submitted on: Tue Aug 11 2026
Ibo was professional patient and made the entire experience seamless and stress free. Thanks Ibo for your thorough service!!
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Purchacing the car was made easy
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Apologies for delay in replying. On my own and 82 years old, buying a car is a challenging experience but from walking through the door to the after sale service, I have to say the customer care was exceptional in a customer friendly environment. All the staff I dealt with were friendly, helpful and courteous. I had visited another dealer in the area and ... [Read More]
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Buying my wife's car was so simple. Super part exchange. Very competitive car price. Very friendly staff at Peterborough branch.
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