Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Nov 13 2025
I always upgrade my car through Motorpoint. This is my 4th car. The process is so easy and they sort all the finance and old finance out so there is not too much for me to do. Friendly staff at their Portsmouth showroom are all really nice too.
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Guided me through to find the perfect car to suit my needs, extremely helpful, friendly, i got my perfect car! Thank you to all
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Easy on line portal, had the perfect car for me and a deal was done over emails and a call for my PX and picked my new car up 3 days later from a local branch, handover was well managed and would buy from again when it's time to change
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Went for a new car at Motorpoint .Sales person Nathan approached us and said he wouldn’t bother us and to contact him if we wanted to try any vehicle which we did decided on a vehicle and decided to buy it. No stress everything went well andpart ex was agreed
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From finding the car, easy explanations, guidance the staff made everything easy and enjoyable!
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Excellent customer care. Very smooth PX process. Cost to change was fair. Will therefore be a returning customer on our next purchse.
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Submitted on: Wed Nov 12 2025
Very happy with the service received from both Jack and Henry. I was given all the advice I needed to make the best decision. Love my new car, have purchased 3 cars from the widnes branch now and would definitely recommend to others
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Sold my car this week at the Norwich branch. Got £1500 than dealer offered down the road. Excellent service. Was in and out in 17 minutes. Person serving me was very polite and made the whole process so simple and funds were in my account instantly. Go here to get a good and fair price for your car with excellent customer service.
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Very good to deal with and the young lad was very easy to talk to
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I bought my previous a4 from motorpoint nowhere else could complete with the price, this is reason I returned to trade in and purchased another car from motorpoint, and hassle free change over carried out by Daniel boyd very polite and helpful well done
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A painless experience, no forceful selling. Chris gave me the information I asked for and pointed me I the right direction. All questions answered when asked. The company is easy to deal with.
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From as soon as we walked in we were greeted by friendly and warming staff at Motorpoint Derby. We were served by Ash, and he was amazing when going through the process of buying an electric car. We haven’t had an electric car before, but Ash was very thorough when explaining everything. We were treated like friends rather than customers, and had given ... [Read More]
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Hi I bought a Vauxhall corsa thrilled to bits with it absolutely love it thanks to all staff I will definitely use u again and recommend u 💯 thank you
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Luke was so patient and helpful with me! Having after my car for over 10 years, deciding a new car wasn’t easy and can be quite daunting, but he made it so simple, straightforward and an exciting process. Would recommend him to anyone. Thank you! X
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The sales person was professional, not pushy at all . polite and very knowledgeable about cars that we in question . Took time with us explaining everything clearly in detail If being totally honest never meet this person prior However made the experience lovely and generated a sale . Not all sales people have this ability credit given to him
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Great service as always
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Buying my new car was easy. Lots of cars to choose from website is easy to use. Staff members helpful, and I also like how you have the freedom to look at the cars without feeling hassled After sale agreed, I was send reminders of what I needed to do and a lovely check up cal after id picked the car up. Dealt with Sheffield and Castleford branch as my c... [Read More]
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