Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Oct 12 2026
I WANT TO SAY THANKYOU TO ADAM WHO HAS HELPED ME TODAY IN CUSTOMER CARE, HE WAS VERY HELPFUL AND PUT ME AT EASE EXPLAINING MY WARRANTY, THANKS ADAM :)
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Arrived late for appointment but was greeted warmly and made welcome. The whole process of trading in my car and receiving my new car was handled seamlessly. Everything was explained carefully and was completed quickly and easily. Would definitely recommend Motorpoint.
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Nothing but good things to say about Motorpoint. Great selection of vehicles and the staff are a breath of fresh air. The follow up work after the sale has been first class.
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Lauren Fuller at the Newport branch was amazing. I was so grateful for kindness she showed me whilst making a car choice, nothing was to much trouble. when it came to picking up the car i dealt with another amazing person, Morgan. Again, I was shown nothing but patience and kindness, nothing was too much trouble. I would hugely recommend Motorpoint Newpor... [Read More]
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Paige was very helpful during the sale and couldn't do enough to make it a problem free sale
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I had missed out by hours on two cars at Motorpoints Swansea and Newport, which as a disappointment, but at Motorpoint Newport Michael Cartlidge went out of his way to source a similar car and reserve it for me at Motorpoint Maidstone. Going to Maidstone was quite a trek, but the Maidstone staff were polite and helpful in arranging a trial run, and also ... [Read More]
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Chris and Morgan i can't thank them enough made the buying process a pleasant experience
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Very good and good price
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Fantastic service from start to finish.
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Professional and friendly
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Easy and efficient service
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Nik has a lot of patience and help me through every step and guided me into the right car.
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Submitted on: Sun Oct 11 2026
Zeynep was great, she was very helpful throughout the whole process!
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Amazing customer service and super helpful amd knowledgeable sales staff. Great range of cars to choose from and easy to sort finance. Wouldn't go anywhere else!
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Great prices and knowledgeable staff.
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From first going into the area where all the cars are to displayed, to actually buying a car was a pleasant experience throughout. Staff were helpful, professional and friendly, and everything went smoothly.
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Dealt with Nassar and found the experience straightforward.One slight problem after taking delivery,but Nass sorted it straightaway.
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Helpful and plenty to choose from.
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