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Motorpoint

Customer Reviews

Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.

A Motorpoint customer being shown her new car by a member of staff

Submitted on: Sun Jul 12 2026

A truly great experience left to browse at your leisure. Once you have decided which car you want could not be more helpful. Liam explained everything and made it a wonderful experience.

Reviewed on:

(5 out of 5)

Everything was great chris kettle is a 5***** salesman he takes his time to explain everything in detail and ensures you understand it and supportive of each individuals needs

Reviewed on:

(5 out of 5)

My experience with Tayyab was excellent. He was really friendly and helped me a lot. The only single issue I had was that when i collected my new car it was quite dirty. There was empty fruit shoot bottles under the seats and lots of crumbs around the back seats which I didn’t notice until I got home. Otherwise the service was absolutely excellent and I w... [Read More]

Reviewed on:

(5 out of 5)

Good support and flexibility when I needed it

Reviewed on:

(5 out of 5)

Friendly customer service and all details of your purchase were clearly explained.

Reviewed on:

(5 out of 5)

Great service from Joe and lucas,they were very helpful and we had a stress free experience.

Reviewed on:

(5 out of 5)

GREAT STAFF EVERY THING DONE WITH EASE,SPECIAL THANKS TO MEGAN PARKER SHE WAS FIRST CLASS,VERY HELPFUL.

Reviewed on:

(4 out of 5)

Your website is very user friendly. It helped that galleries of cars, together with documented details about them are comprehensive. All of the staff I engaged with, including Vaughan the salesperson at Widnes, were very informative and helpful. At no point did I feel pressured. I usually buy cars through dealerships and was wary of using a car supermarke... [Read More]

Reviewed on:

(5 out of 5)

Purchased the car I wanted at a good price,everything was done as I requested ,only thing that needs improving is the ability to sign agreement papers on mobile phone as could not do it as would not allow it but that is not Motorpoint issue

Reviewed on:

(5 out of 5)

Great people to deal with. No hard sell, just helpful, friendly and efficient. Love my new car

Reviewed on:

(5 out of 5)

Excellent service Benjamin was so helpful found the right car for our needs 👏

Reviewed on:

(5 out of 5)

MEGAN PARKER

Reviewed on:

(4 out of 5)

Everyone i had contact with during my dealing with buying my car couldn't have been more helpful, there was no pressure from anybody i came in to contact with who didn't give me their full attention and were very knowledgeable . A great experience and I would recommend them to everyone.

Reviewed on:

(5 out of 5)

Submitted on: Sat Jul 11 2026

Great service and no pressure sales , so can browse to see what suits you . Recommend

Reviewed on:

(5 out of 5)

Simple no hassle

Reviewed on:

(4 out of 5)

Zeynep and Osman were very professional and helpful when buying my car. They were very patient, answered all my questions, showed me how to use the functions of the car properly and supported me through the follow up documents. Thank you so much for making it a easy process.

Reviewed on:

(5 out of 5)

Very friendly when you in go, helped me out with my car, found the best fiance for me

Reviewed on:

(5 out of 5)

Ellie at Motorpoint was very helpful and professional and made the process run very smoothly. Thanks again!

Reviewed on:

(5 out of 5)