Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Sep 11 2026
Welcoming, friendly and helpful staff who were on hand if needed. Sales staff were great and not constantly chasing for a sale.
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A great experience with a very reliable and helpful team.
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Very pleasant young salsas person let you get keys to look round without bothering you could look at any amount of cars.
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Superb efficient service thanks
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We recently bought a BMW i4 m50 from motor point castleford, the car it self was as advertised and competitively priced, low mileage and great condition. We had to travel 2 hrs to collect the vehicle the staff were helpful and efficient in handling the sale so we could get on our way home. Unfortunately on the drive home there was some vibrations in the ... [Read More]
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The staff from the Reception desk to the car dealers are welcoming. The whole process of buying my car was clear, efficient and straightforward. Samuel, our dealer was particularly helpful, listened to my requests and presented my options clearly and honestly. Very pleased with the excellent service and my choice of car!
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Brandon was great help and the process simple as I've experienced previously.
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It was great. From the moment you step through the door there's someone to help you. My wife and myself bought a car from Motorpoint just a few months ago. The way we were treated was excellent, any questions we had were answered, and staff there were respectful, couldn't fault them.
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Really straightforward experience from beginning to end. Zeynep was extremely helpful - thank you!
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Every thing went so smoothly
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No pressure on us while looking at cars, very knowledgeable about the car we was looking at, relaxed atmosphere in showroom. Payment made really easy with our guy👍
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No Arthur Daily type selling! Fair upfront experience from patient friendly sales people.
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Staff were pleasant and did not intrude when choosing a car refreshments were offered and provided I would highly recommend motorpoint at Ipswich
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Start to finish everything went smoothly.
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Good choice of vehicle's staff helpful not pressuring you costs explained well overall really good experience.
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Fast and professional!
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