Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Nov 25 2025
I have bought a few cars from motorpoint over the last few years, good quality cars and excellent prices.
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Good staff friendly service good price good part exchange offer
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Excellent customer service,great communication,staff so friendly and helpful. Highly recommend,will definitely use again
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Submitted on: Mon Nov 24 2025
Updated my review as promised! I purchased a Vauxhall corsa 3 weeks ago... motorpoint oldbury..and the moment I walked through the door the service was spot on... everything was sorted as I expected... although the vehicle came with one key... The spare arrived 2 weeks ago and I received this today...even better... The team at oldbury very bubbly and cou... [Read More]
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Very very helpful and understanding. Dave and James made the whole experience feel exciting and personal. Gave lots of time to go over things in detail, very pleased!
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Great service
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💯 on there customer service sat and Sophie very good highly recommend very helpful
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Sales man Justin Grant at Newport really helpful great service with test drive and collection day explained everything including all purchasing options including warranty. Overall very happy with service!
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We purchased a used Toyota Auris from Motorpoint Maidstone in September and are absolutely thrilled with it! Immaculate and very low & genuine mileage (MOT history corroberates..) and very competitive purchase price. We did have a TPMS fault with it, which became apparent as soon as we hit the M25 on the way home and then required Toyota to help reconnect... [Read More]
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Incredible staff Good range of cars Friendly and welcoming atmosphere
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They were welcoming, knowledgeable, and extremely professional. All paperwork was done for you so you just drive the car away. But most of all the car was in immaculate condition.
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I can’t fault the service received by motorpoint! Raees was very helpful and assisted with my purchase. Having bought cars from other well known dealerships and having bad experiences, Motorpoint were amazing and I would not buy a car from anywhere else.
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Very helpful.Not pushy and quick with turnover for collection.Standard of vehicles high
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Very good quality car and customer service!
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Submitted on: Sun Nov 23 2025
Excellent staff, very helpful and purchased a lovely car. All the paperwork was done for me. Very efficiant. Would highly recomend Motorpoint.
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Jack who sold me my car at Motorpoint Birtley was exceptional. Even to the point of tuning in all my favourite radio stations. It’s not the first car I’ve bought from the Birtley branch, I bought a For Focus back in 2007. Can’t recommend them highly enough.
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As the last survey I filled in all management and staff extremely helpful and pleasant until I made a call to the office which I asked a question regarding the whereabouts of the car mats that seem to have been removed from the vehicle I have enquired 2 more times but with no answers. Very happy with my purchase but?
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Very good salesman Chris and marko I hade a good test Run in car Offered a fair price on part exchange car ready on time Well done 👏
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