Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue May 12 2026
Very good efficient service
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Motorpoint made the experience of buying pressure free, and a pleasnt experience.
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Josh was very professional answered all my questions. couldn't have been more helpful. Kept me up to date throughout the process would recommend him if your looking to buy a car.
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Excellent vehicles, excellent prices, excellent service, excellent staff. No pressure at all. A great way to buy a car.
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The staff. Especially Logan. Was expecting the typical "car salesman" experience and was very pleasantly surprised as I would have walked away. Logan made my car buying experience extremely nice and calming.
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Very good customer care and friendly service through out
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Great service Chris was brilliant no pressure this is the 4 car we have bought from motor point would definitely recommend motorpoint to friends and family
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They were very helpful right from the start and answered all my questions
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Bought new car from motor point, great car, put deposit down, loved car, salesman not pushy, didn't try to sell me lots of extras, great price, straight forward, would definitely recommend.
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From ordering car to picking up, it was a friendly and efficient process. Was kept updated throughout the process and the use on MyMotorpoint was very helpful.
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The car was easy to arrange to reserve and ready for me to see . The sales person was helpful, although the process is a little elongated . Overall good
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I Purchased the car then found out i had made a mistake as my wife was not comfortable driving the car to dificult to get in and out to much Tech lack of manual controls.Also felt the build quality was not as good as my previous cars as on the occasions within a week of ownership the car infotainment seystem switched back to chinese three times in seven d... [Read More]
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Very helpful and informative staff, answered all my questions honestly. I was looking to purchase a hybrid for the first time, it was great to talk over the benefits and concerns.
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Just purchased my 5th vehicle from Motorpoint over a 15 year period and service level has remained very relaxed, friendly and professional throughout.
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An excellent wide rangeing choice of vehicles to choose from with the help and advice of friendly staff who answered questions I had on various vehicles.This is the second car we have purchased from Dean at Birtley Site.A fair and reasonable price for a quality used car,many thanks Motorpoint.
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Cory who assisted me purchase my new vehicle was very professional and listened to what I required. I love how the staff all seem to have a good relationship with each other and are happy at work. It creates a lovely relaxed atmosphere.
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Submitted on: Mon May 11 2026
Fantastic company selling quality cars at fair prices. Website provides comprehensive information and as many online processing possibilities as any customer would require. Also had an excellent experience in the showroom with the consultant (Dylan) who could not have been more helpful or professional. Thoroughly recommend starting with Motorpoint wh... [Read More]
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Buying a new car was done in a very pleasant and effective manner.
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