Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Nov 08 2026
The service I received from a young Lady Maddie was very very good. She explained to me a lot and she seemed very knowledgeable and kind. She answered questions and asked if I had any questions that I needed to know. I have already spoken with some of my work colleagues about motor point and Chingford. Thanks a million to Maddie 👏🏻👏🏻👏🏻👏🏻👏🏻
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They gave me enough space to look around the car lot and did not pressure me into buying, I have used motor point on a few occasions and this is what make me coming back, Jack gave me all the relevant information and he spent enough time going through everything and did not pressure me at all to buy which I like, the finances team Blake and Sophie where a... [Read More]
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Great price and great staff
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From spotting the car in an ad, making an appointment to view, part ex appraisal, concluding a deal and driving away in a valeted car less than 24 hours. And that included eight hours sleep and 90 minutes travelling time. Dom was easy to deal with. Helpful throughout the process and without any hard sell. Would recommend this location dealership.
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This is the second car we’ve bought from Ben D. He’s been really helpful & knowledgeable throughout both purchases. Would highly recommend!
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It’s a very smooth hassle free experience
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Great service and a smooth, easy transaction at Sheffield Motorpoint. Would definitely buy from here again.
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Bought the car from Burnley motorpoint, they answered all my questions regarding the spec of the xtrail, allowed time to look over the vehicle without distraction and handled the payment and taxing quickly, no pressure to buy any extras just explained what they were, I did buy the body work for dents and scratches, presented good value over 3 years having... [Read More]
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Good service, Good price cars, Good sales deals, help full staff.
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Hassle free/Part ex/Picked new car/All in a week
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Excellent communication and no intimidating hard sell - just professional and helpful staff at all stages. A pleasant experience.
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Excellent work
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Friendly helpful staff , no pressure salesman and nice premises
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Excellent help and smooth process throughout
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Gary our salesman was extremely helpful and very knowledgeable with our car buying even helping with a couple of bits on dashboard of car that we didn’t quite understand
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cannot recommend sanjay enough he made the whole process fabby
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Friendly and helpful staff
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Great service and care from Ryan. Would definitely be coming back in the future
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