Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Jul 28 2026
Friendliness !!
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No pressure at any time in the efficient and friendly process. I said I wanted a mid-size, high seated SUV, petrol, manual gearbox. I picked out 5 potentials which all fitted the bill. We were left alone to look at each at our leisure and chose an unaccompanied test drive of one. The purchasing process was speedy and well explained, looking at various opt... [Read More]
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Good service and polite staff, nothing was a problem to them
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I was treated great from start to finish as soon as I arrived till I left with New car the staff and service I got was top class and price of car was great thanks again.
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Motorpoint is the only place to go if you are planning to buy a near to new car. I brought a Kia from them. It had low mileage, it was clean and tidy without any marks or dents. The only issue it had was the rear camera which wasn't working which Motorpoint paid the main Kia dealers to get replaced with new one within a week. The Sales team and After Sa... [Read More]
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Submitted on: Mon Jul 27 2026
Efficient and straightforward procedure with thanks to Kareem Pilgrim for all his help.
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Abs was great. Very professional and friendly, not pushy at all. Very happy with our new car - thank you
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Josh was great from the moment we walked in the door to the moment I drove away in my car. I like how you go to them and you don’t have sales people following you around and you can browse in your own time. Then if you need someone they are right there ready to answer any questions. Josh looked after us all the way through and he was superb. I had a sli... [Read More]
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Very good overall customer service provided by the Motorpoint Glasgow staff.
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Friendly staff and easy to complete the purchase
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Friendly, informative staff
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After an initial lack of communication,the experience was improved and the staff at derby were both helpful and professional in their approach to this transaction
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I got the car I wanted at the price I wanted and lots of help from the staff.
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Sold my 2019 ford focus st line 2.0d estate to motorpoint in newport today 27th July in less than a hour and paid into my bank excellent staff and paid me £700 more than we buy any car 10/10 would reccomend these guys..
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Great people super friendly and helpful would use again when required
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Aaron was a massive help today when i was collecting & finalising my new car! Made the process very smooth & quick. Highly recommend!
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Friendly customer service excellent cars and price with fast service
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Great staff very helpful
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