Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Apr 05 2026
Easy to navigate the site and select a car. Purchasing was easy, car transferred to local Motorpoint ready for collection
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The staff never hassle you, but give you all the information you need. I have now had five cars from the Glasgow branch and will definitely use them again.
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Salesman good no pressure felt comfortable throughout
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Customer service from Daniella was excellent from start to finish. Great car at a great price with absolutely no pressure to buy!
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Very competitive price on the car, I had the car moved from a Motorpoint quite a way up the country and it was available locally to me on time. I bought the car outright and the trade in and purchase of the new car was quick. Staff in Maidstone were helpful and knowledgeable. I would use them again!
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Youre agents w'ere all polite made sure you w'ere comfortsblevand toby well he was so good helped me sort my insurance bank transfer and went through all the details relating to selling and buyingvthsnks toby,you nade it a pleasant experience.
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Great choice, good price. And good service.
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Staff very helpful, nothing was too much trouble but at the same time Adam Simpkins who was helping me was not pushy in any way, what ever I asked for he made it happen, it made buying a car easy! Adam was very knowledgeable and any question I asked he could answer immediately. Would highly recommend Motorpoint.
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Very helpful didn’t pester
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Yet again in the market for a newer car so off the get George to help us decide. A really great caring and professional guy that help all the way through the process. After making him work for his money we decided to buy about the 5th car we viewed/tested. Price was good too.
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Was very pleased with the condition of the car, although 5 years old it looked and drove like new. There was a bit of a delay at reception when collecting but that was probably due to our late arrival
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Brilliant experience. Professionals yet made me feel very comfortable and answered all of my questions. I bought a car and I don’t think I’d go anywhere else after the service and information they provided.
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The young lady that dealt with me was very welcoming , patient and informative.
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The service I received was excellent
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After initially sending a message about a car at another branch i received a phone call to say the car wasn’t available & if they could find one at another store (Widnes had 3 variants of what I was after), also if I had a car to part exchange , I was offered a really good price for mine ( subject to viewing) so the following day i went to the Widnes stor... [Read More]
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Submitted on: Sat Apr 04 2026
Helpful staff that made our experience easy and enjoyable - helping us to select and buy a car quicker and easier than we expected.
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Great service from Katie and the manager at the Birmingham branch both of whom were super helpful and went above and beyond. Sean Podmore from Burnley, who we dealt with initially, was also very helpful and efficient. We’re delighted with our car and would highly recommend buying from Motorpoint.
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Very good service Very relaxed Allowed to view cars at my own pace with no pressure. Everything explained very well
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Wow super impressed. Highly recommend this place to buy your car. Great staff, excellent customer service. No pressure put on you to buy, absolutely fabulous. A great big shout out to Adil, Gurj & Sion who made my purchase perfect including a follow up call from Sion to ensure I was happy. Great work team Motorpoint Birmingham. This'll be my go to place... [Read More]
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Motorpoint customer service was first class the staff was knowledgeable professional and informative I would recommend them due to my wonderful experience. Thank you.
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