Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Tue Oct 06 2026
Great service from Josh in Oldbury. Fair price on my trade in vehicle I would highly recommend Motorpoint. My son in law and daughter have also bought cars in recent years all with great service..
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Excellent service from Charlie Newton ..good help with paperwork ,friendly and understood my needs .Delighted with car and price paid. Would highly recommend..😁
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Staff was great
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Always an easy and pleasant experience, friendly and engaging staff, no pressure on sales, and nothing ever too much trouble. Frequent customer and will return again.
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Great, easy to do business with
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Everything from start to finish was easy and straight forward. Archie was very helpful and easy to talk too , he made the viewing a nice experience . All the process was done and sorted within 2 hours.
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Great deal smooth pick up.would definitely use again
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The staff l dealt with were friendly informative in helping me select the Mazda that l wanted, clearly explaining the finance options available and various extras. The whole process was dealt with in a very professional manner and l would recommend Motorpoint to anyone thinking of purchasing a car.
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The service that Nathan and Joe gave was outstanding.
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Helpful staff Process very smooth and easy No hard sell of add ons Good product at fair price
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This is a great company to deal with very friendly and helpful thank you once again
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The full experience was brilliant and the staff/team were very helpful and friendly
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Submitted on: Mon Oct 05 2026
The car sold itself so to speak. However, the customer service was simply outstanding. Everyone I dealt with from start to finish was absolutely pleasant and professional, the entire Edinburgh branch, I’d buy a car from any one of them. I would also like to take time out to mention Lewis Threlfall, I think to date, this was my number 1, top customer servi... [Read More]
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Excellent customer service & easy process.
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good all round experience AGAIN.good customer service, Kyle could not have been any more helpful and patient, excellent.
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Friendly staff, very helpful but not pushy. Good experience, would use them again
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Your staff very helpful, and no pressure. Lewis Threlfall was patient and gave lots of useful advice.
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very relaxed and friendly atmosphere Staff were excellent
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