Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sun Oct 18 2026
Efficient and speedy buying experience from professional staff who were only too willing to go out of their way to make the experience stress free.
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We recently bought a car from Motorpoint Burnley branch. Our experience was excellent throughout the whole process. We visited the branch on a number of occasions prior to purchase and all staff were consistently very welcoming, polite and helpful. We dealt with an advisor named Rob who couldn't do enough for us - he was friendly, courteous and happy to... [Read More]
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Very smooth process from start to finish. Friendly staff and responded professionally to any specific questions. Good value exchange and so far very happy with my new car
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The whole process was good and very easy Rob was great and we valued his advice.
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Very helpful staff , especially Gian Luca at Sheffield Motorpoint . He was kind patient and very understanding when we had a small problem that he soon sorted out .
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Great service very helpful
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From viewing the cars and eventually buying one the staff were very helpful, would definitely recommend and use motorpoint again
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Seamless, Henry was great with us, would use Motorpoint again
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Sold a car here and was overall very good. Harry was excellent. Be aware service history needs to be printed and handed over at the time, rather than the online wording of "if available". The quoted priced will come down a bit but if you're not aware of that then what rock do you live under
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All was good generally. However, it took over 2 weeks to get a car transported to our local motor point. I would have expected more communication regarding delivery but we had to ring for information. The staff were really good. KIRAN and Aisling were great.
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hassle free
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Great place to get your cars from. I always get cars from them and always come back as the quality and price they offer is worth it. All staff there are very helpful and also back off house staff that work on the cars bring out good quality. Even the valet staff who wash the cars do a great job. Would recommend coming here you won't be disappointed. Thank... [Read More]
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Pete was a great help to us. He was understanding and thorough. Thank you!
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Very simple transaction with minimal fuss
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I really struggled to find the car that I wanted locally and other garages no longer move vehicles between stores. Motorpoint found me one and moved it from their Edinburgh store for £199. The car arrived on the exact date and as I then purchased the car, the £199 was deducted from the car price. The service we received from Sam in particular was very goo... [Read More]
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Great dealership! Charlie Newton at the Stockton branch was a fantastic help when we came to buy a new family car. He had a relaxed, professional and approachable attitude which allowed us to take our time and we didn’t feel pressured. He had great knowledge on the cars we looked at which helped us loads to make our decision. We’d 100% recommend this gara... [Read More]
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I love the car and paid a good price a few gripes but £1,900 off hey ho.
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Submitted on: Sat Oct 17 2026
From the front door welcome to driving away with our car we were professionally looked after. Matt and Gary were really helpful without rushing us, but taking time to explain everything. Nothing was too much trouble. Well done!
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"I recently purchased a Nissan Leaf from Motorpoint Glasgow and I couldn't be happier with the service. Seth answered all my questions, provided a clear history of the vehicle, and never made me feel pressured to make a quick decision. Financing and paperwork were handled efficiently. A top-notch dealership that truly values customer satisfaction!"
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Very friendly, helpful and no pressure
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