Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Jun 03 2026
We've bought 3 cars from the Manchester branch over the last 5 years. Their prices are always the best and the cars have been top class. The customer service is second to none. Ryan is a very good manager at that branch and when we want to trade in our car again for a newer model we'll be going back to motorport!
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My wife and I visited on 23rd May simply to have a look around to get some ideas of models and prices as it’s a long time since we’ve upgraded. Service at Motorpoint Oldbury was excellent from the minute we walked in and were greeted by Gary and told how things worked. We were absolutely delighted to find a “no pressure” type approach without having to ... [Read More]
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Special thanks to Megan and Sion for their first class customer service, showing patience and assisting me in my purchase without being pushy whatsoever.
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Very helpful and friendly staff The service was all excellent
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Very helpful and friendly staff
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Great car good price non pushy salesman Dylan good to deal with and I love the car.
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Relaxed car shopping, amazing sales staff, very happy.
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Kieran was absolutely fantastic, made me feel so welcome! Explained everything I needed to know about my new car and was able to pick it up the same day , would 100% recommend motorpoint Swansea
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Really easy to deal with, had a slight issue with finance company but Courtney went out of her way to get it sorted, new car valeted to a high standard and easy changeover.
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So easy pleasant and helpful
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Helpful staff
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Josh at the Newport store was so helpful as was Precious in the Sales team in Derby, I can't thank them enough and I can't fault the service from Motorpoint team 1 bit.
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The whole customer support team, Amalia, Debbie, Joe were exceptional.
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I’ve bought cars from Motorpoint in the past and never had a bad experience Very well mannered sales persons
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Was best experience buying from moterpoint special mention for Helena and the young girl that she was training nothing was to much trouble for them very pleasant experience
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Great people and service at Motorpoint Stockton
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Great advice. Not pushy.
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Great service and excellent choice of cars
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Very efficient and friendly
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