Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri Apr 17 2026
Made everything very easy.
Reviewed on:
We found the car we liked and rash sorted everything out thank you rash for your good customer service and answering all are questions and helping without being pushy would buy again
Reviewed on:
The customer advisor I had was top notch, he was excellent in every way - made you feel at ease, no pressure & was friendly with a smile. So I say again he ticked all the boxes & I would recommend him 100%
Reviewed on:
I have used motorpoint before so i went back to them becase i trust them ,friendly staff and smooth no hasale process and a good price . I got what i wanted and very satisfied.
Reviewed on:
Lovely experience . No pushy sales staff . Was recommended by many people and pleased I took their advise . Euan was great .
Reviewed on:
Always get brilliant service and value for money
Reviewed on:
Submitted on: Thu Apr 16 2026
You went the extra mile to help and sales assistants have a nice and friendly personality
Reviewed on:
Fantastic choice of good quality low milage vehicles at very reasonable prices The staff were great thank you Chris Cameron and Alex Gebbie No fuss no hassle and no haggling over the price great just how car buying should be. This is the 5th car I have purchased from motorpoint and I would recommend to anyone thinking of purchasing a nearly new car
Reviewed on:
Fantastic service from start to finish. Saw the car I wanted and they rang me about the car almost immediately. I spoke to Michael who was super helpful. They arranged to move it from Newport to Ipswich. I was updated throughout. Again when I picked the car up, Cameron was brilliant. I would recommend Motorpoint to anyone wanting a new car. Great service,... [Read More]
Reviewed on:
We had a great experience at Motorpoint while exchanging our car and upgrading to a hybrid. From the moment we arrived, everything felt well-organised and welcoming. The whole process was quick, straightforward, and informative, with no hassle at all. When we collected the car, it was ready, spotless, and all the promised work had been completed, which ga... [Read More]
Reviewed on:
Josh, who dealt with us, was very helpful unattended to all the points we raised regarding the car. Overall, everything was very smooth and the car was in the condition it was described and the trading offer was exactly what they said it would be no quibbles. I’d definitely use motor point again
Reviewed on:
Good quick responce on arrival by sales staff
Reviewed on:
Reid was very knowledgeable and helpfil during the car buying process.
Reviewed on:
After being messed around by Carwow, I tried Motorpoint instead. They paid exactly what the instant valuation said with no messing around, and the staff instore were very helpful and advised me how to get the maximum price possible.
Reviewed on:
Friendly and efficient service. We would recommend using them. We would have benefitted from a better ‘handover’ of the car we bought ie explanation of the car’s controls etc.
Reviewed on:
Third time purchasing a car from Motorpoint, and will go for a fourth in future. Got a great car with a really good price, and again great service from Daniel and Sam T. Thanks very much
Reviewed on: