Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Dec 15 2025
Friendand helpful staff not at all pushy.
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3rd time buying a car from Motorpoint and just as easy and hassle free as always. Great range of cars and very friendly and helpful staff. Would highly recommend.
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I was very impressed with Motorpoint Chingford. The staff were really helpful on both my visits (viewing / test drive and collection) and there was no hard sell. I'm also very pleased with the car and the price.
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Me, my family, and friends have used chosen Motorpoint for our vehicles many many times! The company and staff are exceptional, no hard sell and very knowledgeable. I cannot fault anything or anyone. Special thanks to Mark Williams who is exceptional. Thank you.
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Good customer service, quality car at a great price and very reasonable part ex. rate. Can only recommend.
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Happy with my car thanks
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Very efficient young man Seth looking after us, he was knowledgeable and patient and answered any questions we had. 10 out of 10
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Very friendly and helpful staff.
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Knowledgeable, polite and helpful staff
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Excellent service all round
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Staff Stewart and colleagues are very helpful
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The customer service was excellent
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The service was amazing and very personal attention. Zac and the team were attentive , polite and helpful throughout.
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Submitted on: Sun Dec 14 2025
Exelent staff dean every thing was done drove car away same day
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Hi I purchased a new pre reg Nissan Qashqai at a great and got a really good price on my exchange. The only reason reason I did not give a 5 star rating because taking my new car I realised after a while that I was experiencing the bumps from my tyres. After checking when home the psi on all tyres was about 8 pounds psi less than it should be. Therefore ... [Read More]
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Good customer service
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The whole process was so easy! I found the car I wanted at a great price and a couple of days later I had it. No hidden fees, no hard sales tactics, just friendly and helpful staff that made everything happen seamlessly. Best car buying experience I have ever had (and I've had about 15 cars now). 5 stars!
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Just purchased a car from Burnley Motorpoint, the whole process was seemless, the staff were all very professional, helpful and really friendly, happy to answer any questions and happy to spend as much time as needed, I couldn't of asked for any more... Will definitely buy from Burnley again, and would highly recommend them to anyone looking to buy a new ... [Read More]
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A very quick and easy process . Many thanks Oldbury !!
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Staff professional clean & tidy showroom Chris sales person helped us so much as my husband is disabled I would recommend Motorpoint for purchasing any car
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