Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Nov 17 2025
The staff are very helpful without being pushy.
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I recently sold my car to Motorpoint in Glasgow. The online valuation system was really easy to navigate and the valuation was considerably more than other dealerships. I was met by Jack at reception who was extremely welcoming and explained the process in great detail. As part of the valuation, my vehicle was subjected to a mechanical examination befor... [Read More]
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Really good not pushy, very polite without being OTT.
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Joe was amazing in the Swansea Motorpoint. He was super approachable, friendly and got us our right car. Was gutted he was off when we picked our car up earlier than expected but it was nice to have a email off him wishing us all the best etc. so thank you Joe
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Was greeted by salesman,elliott long very nice chap,explained how it works with looking at the cars then left you alone.
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Had our car brought from another branch to Derby. Collected on Saturday. No pressure to buy at all, lovely experience. Chloe dealt with the sale and she is a credit to Motorpoint, very friendly and professional, went above and beyond to please us, can’t thank her enough for making buying our car such a lovely experience.
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Got there early in the morning it all went through quickly and motopoint staff was friendly and helpful and polite I had several cups of coffee as there was a problem with my facial recognition I don't blame motorpoint at all but the finance people need to invent a quicker system to get the process done quicker as I was there the whole day and they only... [Read More]
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The whole process was seamless and easy.
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Knoledge, personaly
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Relaxed friendly and very helpful what more could you want.
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Good customer service and excellent communication throughout the whole process.
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Good, quick service.
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All the guys Dave, Zac and Jack were great, made buying a car a good experience after totally apathy from another local car supermarket. Would definitely return to buy another car and worth the drive from Colchester, only disappointment was that the service books/owners handbooks were either not present or in a bad state but I should have checked that, bu... [Read More]
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Trading in my car for a new one was a stress free, seamless experience with great advice and knowledge of which car was best suited to my needs
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Easy transference and good customer service
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David was brilliant, took the time to look at different cars with us and explained the benefits of each without trying to pressure us into choosing.
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The manner in which we were welcomed to view the cars The staff / team were very helpful and friendly throughout, when we were purchasing the car Overall, a pleasure a d grateful thanks to all
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Both Will and Sam were able to give advice and were very helpful. Have used Motorpoint before and can definitely recommend them.
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Very good experience
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