Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Mon Sep 21 2026
Everyone we came into contact with were friendly, helpful and knowledgeable and made sure we were completely happy before we left in our new car. Would happily recommend to anyone
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Really quick and easy purchasing of car. My customer service rep Josh went above and beyond and was really friendly, calm and listened to what I wanted which is more than main dealerships. I located the car I wanted and started the process. Josh kept me up to date and most the process I could do online. I went in to do the finance parts and check costs et... [Read More]
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Very easy to purchase the car
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Purchase went smoothly despite having to deal with three different salesmen before deal was completed.
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Submitted on: Sun Sep 20 2026
Good service and prices great
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The staff,particularly Ashton Nuttall were very pleasant and helpful .The new car was well prepared.
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We found the car we liked and Raj and Zeynep were very helpful, making the whole process very smooth. It was a very positive experience overall.
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The. Attentiveness of. Salesman Mark Williams. Nothing was too much trouble for him, would recommend him to anyone looking to purchase a car from motorpoint.
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Helpful efficient & Friendly Staff
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From help with choosing the car Sachin was great and then the chap from Coventry took us through final paperwork when picking up the car it was all an excellent service that id recommend to anyone
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We were made so welcome right from the start of our visit, everything was explained to us so well and made to feel at ease. Mark was so helpful and so kind and stayed calm through out which helped us feel safe whilst buying our new car. A big warm thank you to mark and the rest of the staff at Motorpoint Newport
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Smooth and efficient service from the selection in Birmingham to the pickup in Manchester.
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Buying our new car from Motorpoint Stockton-on-Tees was stress free. Great customer service from a genuine person. There was no pressure from start to finish unlike some other car dealers we visited. Charlie Newton was the young man we dealt with and he is a credit to you Business regarding the way he handled our purchase from start to finish. I would def... [Read More]
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Found the vehicle got it transferred and picked it up with minimal fuss. The whole process was very smooth
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The staff was very helpful and proffessional
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Straight forward no hard sell
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Excellent as always. Both staff members were brilliant also thank you
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Submitted on: Sat Sep 19 2026
Elliot was very efficient and helpful from start to finish highly recommend .
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The staff were absolutely marvellous so friendly and helpful. The prices of the cars are very competitive.
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