Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Thu Jul 16 2026
Quality cars, quality service
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We arrived at motorpoint, they were friendly and so helpful but also gave us our time to look around the cars. Savannah was really helpful and very professional with our purchase of our car..Other team members also were happy to help with anything too. Will not hesitate to come back.
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Bailey C was extremely helpful, efficient and knowledgeable. He did everything he could to help us find our next car. He made sure the process ran as smoothly as possible and that all our requirements were met.
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This is the only place I'll go to purchase my cars. The service is excellent, staff are knowledgeable and accommodating. I wanted the car checking by a mechanic, they allowed this, when you're spending so much money this is reassuring. I test drove, went home to sort insurance etc and collected my car all within a 3 hours. It was a cash buy, but everythi... [Read More]
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Staff very pleasant and professional
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From the moment we stepped on court yard Charlie Roger’s was very helpful and couldn’t do any more for us felt like he went over anything we was unsure and gave us 100% service very happy with our new vehicle and would highly recommend to family and friends x
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Excellent advisor called Helena, explained everything fully , really good experience.
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Amazing experience
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Taken away the stress of buying a new car. Staff courteous and helpful .
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Submitted on: Wed Jul 15 2026
We had a great experience at Motorpoint Leeds thanks to Alex. He was polite, and very knowledgeable throughout the whole process. He took the time to listen to what we needed, answered all of our questions clearly. What really stood out was that he didn’t try push unnecessary extras, which made the whole experience feel relaxed and honest. We’d happily ... [Read More]
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They came and took my car in for a service and M.O.T Brought it back when the service was done .The service from Motorpoint was exceptional. The staff were friendly and polite and really couldnt do enough for you.I would recommend Motorpoint to anyone.Well done Motorpoint I appreciated your care
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Fantastic customer service, no pressure into buying a vehicle at all
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Returned to Motorpoint Burnley to look for a new car as I had purchased a car from them previously some 10 years ago. We experienced a high standard of service and were not left disappointed. Harrison took care of us, he was engaging and we didn't feel any pressure from him. He was helpful and informative. Harrison took us on a test drive, he was able to ... [Read More]
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Great price deal on new car & friendly staff helped with all questions Thank you to Hugh , Ral & josh for great customer service ! Really happy
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Great service. Michael crouch was professional, informative and nothing was too much trouble.
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Zeynep was absolutely fantastic from start to finish. She was friendly, knowledgeable, and made the whole process of buying my new car easy and stress-free. There was no pressure to make a decision, and she took the time to answer all of my questions and explain everything clearly. I really appreciated her patience and excellent customer service. I would ... [Read More]
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Very good service pick a car , if you find a better one before pickup date they will oblige you if they can so yes 10/10 Staff very good
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Good cars at a reasonable price and no pressure from sales dept
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