Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat May 16 2026
The process was very smooth no hassle very pleased the way I was dealt with
Reviewed on:
When we arrived at the dealership we were greeted by Elliott long we explained what we were looking for and he went above and beyond to find the right car for us explained everything along the way it made buying a car easy would I buy a car form Motorpoint again 110% I would
Reviewed on:
Good customer service Good communication Competitive prices
Reviewed on:
Submitted on: Fri May 15 2026
Good purchasing car,not happy about looking was basically told here are the keys let me know when you are done. Showing someone how things work without being condescending
Reviewed on:
Tom was exceptional in dealing with us. He explained everything and was a joy to deal with. I would recommend Motorpoint to all.
Reviewed on:
This is my 3rd car from motorpoint, will not go anywhere else for a car. All cars are presented well, clean and clear of any faults, the staff ste knowledgeable and advice us good.
Reviewed on:
Great price, all very professional, easy to arrange pick up etc
Reviewed on:
We were very happy . We were greeted at the door and taken to the sales person Joseph Dickinson who had already got the car ready for viewing . The deal was done and Joe was very patient and efficient … we drove home in our new car ! Highly recommend MotorPoint Derby .
Reviewed on:
Helpful staff
Reviewed on:
Excellent service all the way from initial interest to purchase and beyond. Highly recommended. Couldn't have been looked after better throughout my car purchase
Reviewed on:
Helpful, friendly staff, not pushy. Good quality cars at good prices
Reviewed on:
This process was simple, pick a car you like and make the call. My contact at mororpoint was Paul Horsley, he was informative, patient and talked me through all the different options available. Any questions or concerns we had Paul was always there. On arrival at Glascow, I was met with a young gentleman called Josh, again, patient and kind with a good se... [Read More]
Reviewed on:
The whole experience was good very straight forward,but on arriving back home the car has developed a fault which hopefully would be sorted out other than that everything great.
Reviewed on:
1st class all round
Reviewed on:
It's a relaxed place to buy a car. There is no pressurising sales tactics. A place where the customer buys a car rather than getting sold a car. My car was clean and well presented, valeted and fuelled up.
Reviewed on: