Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Wed Dec 31 2025
Very nice person
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great experiance with reid benz the trainee sales exec absolute pleasure do deal with this young man amd takes great pride in his work and presents himself more than well i didnt even know he was a trainee till i seen an email from him that's how professional he is great young man and will go very far in his career with the way he carries himself again i ... [Read More]
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Really easy , hassle free experience
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Easy stress free purchase, great sales lady Maia and collection guy, sorry couldn’t remember his name both a credit to your company. Thanks Graham.
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Competitive pricing , good stock, helpful staff, lots of customer parking, easy purchase process
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A simple quick and easy way to buy a car. The staff were friendly and very helpful. I would strongly recommend using motorpoint.
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The cars were all well presented, and Motiorpoint had a good selection. I was not pressured into buying, and all my questions were answered politely by Cadeyrn who was great. When I picked the car up everything was in order. I cannot fault Motiorpoint or Cadeyrn, and when I need to purchase another car I'll definitely be back. Thanks
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Submitted on: Tue Dec 30 2025
Had a good experience with buying a car from motorpoint so far, have had my car for 4 days so hopefully no issues going forward. All the staff were lovely and welcoming but left us to our own devices whilst looking for cars and put no pressure on the sale. They liked to check in on us regularly whilst we were waiting to ensure we were okay and didn't ne... [Read More]
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Great customer service throughout the visit was no pressure into buying a vehicle.
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Fast and efficient
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Everything went really smoothly any questions were answered
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Pleasant experience, Luke and the sales team were knowledgeable and friendly. We were left to browse the forecourt until we required further assistance
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Joe was outstanding. He made us feel comfortable to look around and was able to answer any questions we had. Friendly and professional at all times.
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Car as described, excellent condition, purchase quick and easy, friendly staff, great price.
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Found a great car with a good price and great serice from Mike,Tom and Carl who finally completed due to Xmas hols Thanks a lot you guys Regards Nick Gillim
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Submitted on: Mon Dec 29 2025
All at Motorpoint Chingford are amazing, they are always courtliest, welcoming and professional. Well done. I recommend Motorpoint at Chingford.
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This is the second time of using Motorpoint Coventry we came back because of our previous experience being efficient, helpful and friendly and we were not disappointed this time. Matt was very helpful, understood our requirements and we had our new car within a week
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Daniella was very professional and answered all my questions with confidence.It allowed me to make my own decisions without any pressure.
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I was able to look round all the cars without any pushy salespeople that I’ve encountered at another dealership so that was a big plus for me. Helpful and friendly salesmen when I approached him.
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