Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Sat May 18 2024
Love Motorpoint, no hassle, no pressure. Andre was fantastic in assisting me in purchasing my new car and wasn't pushy and explained everything in a simple and easy to understand way.
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The staff at Stockton on tees, Danni, Pearl and Gary were excellent. They made the experience relaxed, answered all our questions and made the process stress free. The car is just what I wanted and we were given plenty of time to view, test drive and handover was smooth. Thanks😊
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Would like to thank Vinnie and Glasgow. Made the buying process simple and easy 👍
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I like the fact they trust you to look around yourself, trust you with the key and make everything painless
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good operation
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Very much appreciate the service.
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Great salesman, good selection of stock, followed by excellent customer srevice with NO pressure.
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Very good experience transaction carried out efficiently and quickly
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Akeel and all the staff at the Manchester branch were very helpful and a pleasure to deal with good price for car -5 stars deserved
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This was my 3rd car bought from Motorpoint. It’s the most stress free way of buying a car. No pushy sales person, they are on hand once you need them. Great cars and great prices.
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Sales person josh was very patient went through the car with us parts I e 12 volt cap but all found and replaced but these little things should have been addressed..
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Submitted on: Fri May 17 2024
Its all about the staff for me. Some really friendly people and no hard sell. They will work really hard to find you the right car, but are quite happy for you to walk away if you don’t find that vehicle first time around. As a returning customer the level of service has always been exceptional.
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An excellent service from start to delivery. A massive thank you goes to James Gittens for his friendliness, patience and especially organising all the paperwork and delivery of my electric Smart car from Derby to Newport, Wales.
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I am pleased with my car. The company could pay some attention to valeting the car inside and out before offering a test drive or collection of the vehicle.
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Right from the first day I step into the company I met a lovely guy called Edy a Congolese boy...infact he made me buy the Mercedes-Benz I wanted and am super proud him and his customer service skill. Lovely guys overall and can't wait to be back there again soon
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Been to motorpoint for 4 vehicles over the past few years and everytime is easy with no issues. Staff are always helpful
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Good service from your sales team
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Good experience. No haggling and a smooth transfer. Had minor information queries that were sorted immediately without any problem. The sales executive Ash at Coventry was excellent.
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pienamente soddisfatta il rivenditore con la sua professionalità egrntilezza mi ha fatto sentire a mio aggio, grazie mille
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