Selling Your Car Terms and Conditions

1 You must notify us in advance if you have a vehicle you wish to sell and provide us with any information regarding the vehicle that you are selling to us which we may reasonably request, and bring the Vehicle to be sold to a showroom agreed by us at a time which is convenient to us in order for us to examine it.

 

2 The vehicle you are selling will be provided with a valuation online based on details provided by you. If we agree to consider to purchase the vehicle you are selling, we will examine it at a pre-agreed time and provide you with a valuation. We are not obliged to purchase the car that you are selling to us, and our decision to examine and purchase the vehicle you wish to sell, including the valuation we give, is solely at our discretion.

 

3 Your vehicle Valuation is valid for 14 days from the day of quotation. If you book an appointment to sell your vehicle outside of this valuation period, your vehicle will be subject to a re-valuation.

 

4 If the vehicle that you are selling has outstanding finance, we will help settle this, providing that:

 

(a) You bring your finance settlement letter, with a minimum of expiry date of 3 working days to your car sale appointment

 

(b) Your car is not in negative equity

 

5 You have no obligation to accept any Valuation for the car you wish to sell and can change your mind about selling your car at any point until you deliver the Vehicle to be sold to us as long as you notify us of your decision.

 

6 We are entitled to reject a Vehicle which is delivered to us for any reason, including but not limited to circumstances where:

(a) the condition of the Vehicle to be sold has changed since we provided the Valuation or the condition of the Vehicle to be sold is not as stated in the description given by you;

(b) there is a discrepancy in the recorded mileage of the Vehicle being sold;

(c) the Vehicle to be sold has been subject to a total loss claim;

(d) any other issue is identified by a HPI check or equivalent vehicle history check on the  Vehicle to be sold;

(e) the Vehicle to be sold is not your property to dispose of or you do not have the right to sell it; or

(f) the V5 registration documentation for the Vehicle to be sold is missing, incomplete or is not in your name.

(g) you have not provided all sets of keys, locking wheel nuts and other accessories to the Vehicle to be sold.

 

7 In the event that we reject a Vehicle in accordance with Condition 4 above we are entitled at our option to:

(a) reject the Vehicle to be sold entirely; or

(b) provide a new Valuation in relation to the Vehicle to be sold.

 

8 When delivering the Vehicle to be sold to us you must provide:

(a) all sets of keys to the Vehicle to be sold; and

(b) the V5C registration documentation in your name and any associated documentation (such as service books) for the Vehicle to be sold;

without which we will not accept the Vehicle to be sold.

 

9 Payment for your vehicle will be made by bank transfer (BACS). You should expect to see payment in your nominated bank account by the end of the next working day (Monday-Friday). Sales completed on a Friday or Saturday will be made the following Monday.