Motorpoint asset protection terms and conditions

1 POLICY DETAILS
These terms and conditions together with the Policy Schedule sets out Your insurance cover. Please note the following:
▪ This is a contract of insurance (“Policy”) between You, the purchaser named on the Policy Schedule, and Fortegra Europe Insurance Company Ltd. Your Statement of Demands and Needs and the undertaking to pay the premium, forms the basis of the Policy.
▪ The Administrator (Defend Insurance) and Us do not provide advice or a personal recommendation about the suitability of this Policy.
It is Your responsibility to ensure the Policy meets Your needs.
▪ Please check that the information contained in the Policy Schedule is correct and that it meets Your requirements. If it doesn’t, please contact the Policy Retailer.
▪ Please read these terms and conditions carefully, in conjunction with the Policy Schedule and make sure You understand and fully comply with them, as failure to do so may jeopardise the payment of any claim which might arise and could lead to the insurance becoming void.
▪ Please note that as in Section 14 - MISINFORMATION, You have an obligation to provide Us with any facts which may be relevant to this insurance.
▪ Fortegra Financial Corporation (“Fortegra US”), a Company organised under the laws of the State of Delaware, registration number 4885848 with its main principal office located at 10151 Deerwood Park Blvd., Bldg. 100, Suite 330, Jacksonville, FL 32256, holds more than 10% of the voting rights and capital of both Us and the Administrator by virtue of the common shareholding of Fortegra US.
▪ Words that have special meanings are in bold and the definitions can be found in Section 2 - DEFINITIONS.
2 DEFINITIONS
Administrator: Defend Insurance s.r.o. Roztylska 1860/1; 148 00 Prague, Czech Republic. Customer Services telephone 0161 451 4805, Customer Services email customerservice@defendinsurance.co.uk. Defend Insurance s.r.o. is a licensed independent insurance intermediary regulated by the Czech National Bank and is registered by the Financial Conduct Authority for the conduct of general insurance business under Temporary Permissions Regime for inbound European Economic Area (“EEA”) Firms, under the Firm Reference Number 679738. These registration details can be checked on the Financial Conduct Authority’s Financial Services Register. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the United Kingdom for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website. Additional details on the extent of Defend Insurance s.r.o.’s authorisation and regulation by the Financial Conduct Authority are available from the Administrator on request.
Comprehensive Motor Insurance: A policy of road risks motor insurance which covers accidental loss or damage to the Insured Vehicle in addition to third party, fire and theft cover.
Date of Loss: The date of the incident occurring to the Insured Vehicle in respect of which a claim for Total Loss is paid under the Comprehensive Motor Insurance.
Date of Purchase: The date on which You purchased the Insured Vehicle.
Dealer Fitted Accessories: Accessories that were fitted by and purchased from the Supplying Dealer and that are shown separately on the purchase invoice. (up to £1500)
Family Member: Your spouse or civil partner, or a parent, grandparent, child, grandchild, brother, or sister.
Finance Agreement: Your credit, hire purchase agreement, or conditional sale agreement (if any) with the Finance Company in respect of
the Insured Vehicle, but not including finance lease or contract hire agreements.
Finance Company: The company, introduced by the Supplying Dealer, or broker with whom You have a Finance Agreement that is secured upon the Insured Vehicle.
Glass’s Guide: An independent vehicle value guide published monthly by Glass’s Information Services Limited, used by the insurance industry in assessing vehicle values.
Grey Import: A vehicle that does not comply with European Community Whole Vehicle Type Approval (ECWVTA) imported into any EU Member State from a non-EU country.
Insured Value: The amount You receive under the Comprehensive Motor Insurance in respect of the Insured Vehicle, as a result of a Total Loss at the Date of Loss, of the Insured Vehicle.
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Insured Vehicle: The vehicle purchased by You or the Finance Company (if appropriate) which meets the eligibility criteria set out in this Policy .
Modified: An Insured Vehicle that has been altered after the Date of Purchase, outside of the manufacturer’s standard specification, for example engine enhancements or lowering of the suspension.
Negative Equity: Any finance or outstanding debt and resulting interest due on or carried across to Your Insured Vehicle from previous finance agreements that were secured against the part exchanged vehicle.
Policy Retailer: The company that has arranged this insurance for You.
Policy Schedule: The schedule provided to You when You purchased this Policy, which contains Your details, details of the Insured Vehicle and the Policy term.
Purchase Price: The amount paid to purchase the Insured Vehicle including any factory fitted options and Dealer Fitted Accessories, after any discount and/or contribution and excluding road fund licence over £100, administration fees, fuel, paintwork and/or upholstery protection kits, cherished number plate transfers, insurance premiums (including for this policy), subscription charges or warranty charges, any finance arrears and associated costs, any Negative Equity and VAT, if You are VAT registered and able to reclaim the VAT element. VAT will be included if You cannot reclaim it. We will include the cost of any vehicle warranty and make a contribution of up to £100 towards road fund licence costs.
Settlement Figure: Where You have a Finance Agreement, the amount relating to the Purchase Price of the Insured Vehicle at the Date of Loss, that is required by the Finance Company to discharge Your indebtedness under the Finance Agreement. This amount will exclude any:-
▪ Negative Equity from a previous finance agreement; and
▪ credit arrangement fees; and
▪ statutory rebate of interest as prescribed by existing consumer credit regulations; and
▪ arrears; and
▪ interest on late payments; and
▪ any other costs or associated fees.
Statement of Demands and Needs: Any statement of demands and needs and declaration accepted by You together with any additional information You may have supplied to Us in support of Your application for this Policy.
Supplying Dealer: The dealership or broker that the Insured Vehicle was purchased from. A Supplying Dealer is a VAT registered, new and or used vehicle retailer trading from a motor trade premises.
Territorial Limits: The United Kingdom, Isle of Man, the Channel Islands, and the countries of the European Economic Area, subject to the Comprehensive Motor Insurance being extended whilst You are in the European Economic Area.
Total Loss: The actual or constructive total loss of the Insured Vehicle as a result of accidental or malicious damage, fire, theft or flood damage, as deemed by the Comprehensive Motor Insurance provider on terms that the Insured Vehicle becomes the property of the Comprehensive Motor Insurance provider.
We/Us/Our: Fortegra Europe Insurance Company Ltd (Malta Company Registration Number C 84703), Office 13, SOHO Office The Strand, Fawwara Building, Triq I-Imsida, Gzira, GZR 1401, Malta. Fortegra Europe Insurance Company Ltd is authorised under the Insurance Business Act 1998 of the laws of Malta to carry out general business, and is regulated by the Malta Financial Services Authority, Triq l-Imdina, Zone 1, Central Business District, Birkirkara, CBD 1010, Malta. Deemed authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority under reference number 805770, and limited regulation by the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website. Annual reports on Our solvency and financial position can be found at https://www.fortegra.eu/solvency-and-financial-condition-report
You/Your: Any individual or company, partnership or sole trader who is detailed on the Policy Schedule and is named on the Finance Agreement (if any) and who has applied for this insurance and has agreed to pay the premium under this Policy.
3 ELIGIBLITY
You are eligible for cover from the start date of this Policy if:
▪ You are applying as an individual, You are eighteen (18) years of age or over and You are resident in the United Kingdom, Channel Islands or the Isle of Man; or
▪ You are applying as a company, that company is registered in the United Kingdom, Channel Islands or the Isle of Man; and
▪ You are the Comprehensive Motor Insurance policyholder or named on the Comprehensive Motor Insurance policy; and
▪ During the Policy term, You and anyone else driving the Insured Vehicle are at all times covered by and named on Comprehensive Motor Insurance; and
▪ You have purchased and commenced this Policy from the Policy Retailer no later than ninety (90) days after purchasing the Insured Vehicle.
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The vehicle is eligible for this cover if:
• The Insured Vehicle is not older than ten (10) years at the start of this Policy;
▪ It is the sole vehicle listed in the Finance Agreement (if any); and
▪ It is a car or light commercial vehicle not exceeding 3.5 tonnes; and
▪ It is covered by Comprehensive Motor Insurance throughout the entire policy term; and
▪ It is registered in the United Kingdom; and
▪ It has been purchased from the Supplying Dealer or broker.
Please Note: The following vehicles and vehicle uses are NOT eligible for cover:
▪ Any vehicle that is not a right hand drive vehicle; and
▪ Grey Imports, emergency vehicles, taxis, courier vehicles, buses, minibuses coaches, trucks, motor homes, trailers, heavy goods vehicles, licensed private hire vehicles, daily rental vehicles, breakdown and recovery vehicles; and
▪ Vehicles used for hire and reward, driving school tuition, chauffeuring road racing, track days (timed or untimed), rallying, pace-making, speed testing or any other competitive event; and
▪ Any vehicle that has been Modified after the purchase date.
4 POLICY TERM
Return to Invoice and Financial Shortfall benefit lasts for up to thirty-six (36) months from the start date on Your Policy Schedule. The length of cover You have chosen is stated on Your Policy Schedule. Your cover will end at the earliest of any of the below:
▪ You failing to pay Your premium when due; or
▪ You or the Insured Vehicle no longer meeting the eligibility criteria for Your Policy; or
▪ the Insured Vehicle being sold, repossessed, disposed of by You or the Finance Company or transferred to a new owner, other than under Section 9 - TRANSFERRING YOUR POLICY; or
▪ a claim being settled by Us; or
▪ the Policy being cancelled by either You or Us; or
▪ the expiry date of the Policy as detailed on the Policy Schedule.
5 WHAT IS COVERED
COVER BENEFIT
This Policy provides cover up to the Claims Limit on the Policy Schedule where the Insured Vehicle is the subject of a Total Loss from the Comprehensive Motor Insurance within the Territorial Limits In the event of a Total Loss, the Policy will pay the greater of:
Return to Invoice: The amount by which the vehicle Purchase Price exceeds the amount you receive under the Comprehensive Motor Insurance (the Insured Value).
OR
Financial Shortfall: The amount by which the Finance Agreement Settlement Figure (if any) exceeds the Insured Value.
IMPORTANT:
• The Finance Agreement Settlement Figure is subject to the Purchase Price of the Insured Vehicle which excludes certain costs as defined in Section 2 - DEFINITIONS.
• Any payment of benefit under this Policy is conditional upon the Insured Vehicle having been deemed a Total Loss under the Comprehensive Motor Insurance.
• If You are entitled to or are offered a replacement vehicle under the terms of the Comprehensive Motor Insurance, no benefit is payable under this Policy, however You will be entitled to transfer the remaining cover under this Policy to Your replacement vehicle.
Excess cover
We will cover any excess up to £250 that is applicable under the Comprehensive Motor Insurance where it cannot be recovered from any liable third party.
Transferrable cover You may transfer Your cover subject to the conditions in Section 9 -TRANSFERRING YOUR POLICY where:
▪ A Family Member takes ownership of the Insured Vehicle; or
▪ The Insured Vehicle is replaced under the Comprehensive Motor Insurance and a claim has not been settled by Us.
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▪ Bereavement
Temporary replacement vehicle cover In the event of a Total Loss, the Policy will pay a contribution towards a temporary
replacement vehicle.
You may arrange Your own temporary replacement vehicle with a VAT registered company, subject to authorisation from the Administrator.
In this instance, You must obtain approval from the Administrator, pay for the temporary replacement vehicle in the first instance and send the Administrator a copy of the relevant invoice.
Temporary replacement vehicle cover is limited to a maximum of fifteen (15) days and for a maximum of £30 per day, inclusive of VAT.
This benefit will start from the date upon which the Administrator receives confirmation of a Total Loss from the Comprehensive Motor Insurance provider and will end at the earlier of:
▪ When Your claim is paid; or
▪ When the Insured Vehicle is replaced by You, the Comprehensive Motor Insurance provider or any other third party**; or
▪ At the end of fifteen (15) days.
** You must notify the Administrator within 24 hours of the Insured Vehicle being replaced, by telephone, on 0161 451 4812.
IMPORTANT:
• It is Your responsibility to meet all requirements and obligations when entering into an agreement with a third party to provide a temporary replacement vehicle, including but not limited to:
▪ any minimum or maximum age eligibility criteria or any licensing or insurance requirements; and
▪ the cost of any upfront fees, deposits, excess mileage charges, toll fees and fares, delivery or collection charges, fines, fuel
costs; and
▪ any insurance excess payable in the event of a claim arising out of an accident involving the temporary replacement vehicle.
• A temporary replacement vehicle is only available to You and You are entitled to one (1) claim for a temporary replacement vehicle during the Policy term.
• If You are entitled to a temporary replacement vehicle under the terms of the Comprehensive Motor Insurance, or under any other policy You hold, or where it is possible for You to recover the cost of a temporary replacement vehicle from a third party, no benefit is payable for a temporary replacement vehicle under this Policy.
PLEASE NOTE
If there is any sum still owing on Your Finance Agreement after the Administrator has settled Your claim, it is Your responsibility to ensure that settlement of this amount is made.
6 WHAT IS NOT COVERED
EXCLUSION
WHAT YOU ARE NOT COVERED FOR
i) If at the Date of Loss, You, or anyone insured to drive the Insured Vehicle under the Comprehensive Motor Insurance is deemed to have been driving:
• without a valid license; or
• under the influence of alcohol illegally, recreational drugs or any medication that impairs your influence to drive; or
• whilst disqualified.
ii) Where the Insured Vehicle is not covered by Comprehensive Motor Insurance at the time of the Total Loss or where the driver of the Insured Vehicle at the Date of Loss is not covered by Comprehensive Motor Insurance.
iii) Where the Insured Vehicle is covered under any type of Comprehensive Motor Insurance policy that is connected with the motor trade.
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iv) Negative equity carried forward from a previous Finance Agreement.
v) Where the Comprehensive Motor Insurance provider has offered to repair the Insured Vehicle and You have requested the claim to be dealt with on a Total Loss basis.
vi) If the Insured Vehicle is used for any of the excluded uses that appear in Section 3 - ELIGIBILITY.
vii) Any deductions made by the Comprehensive Motor Insurance provider for any damage not associated with the
Total Loss claim.
viii) Any salvage value of the Insured Vehicle where You are not required to transfer the ownership of the Insured Vehicle to the Comprehensive Motor Insurance provider.
ix) Any loss directly or indirectly caused as a result of the theft of the Insured Vehicle left unattended unless all security devices or immobilisers are activated, doors locked and windows closed and all keys removed from the vehicle.
x) Any motor insurance excess above £250 or where it is recoverable from a liable third party.
xi) Any amount relating to insurance premiums, warranty costs, fuel, service packages, maintenance costs and any interest payable thereon.
xii) Any contribution towards a temporary replacement vehicle before the Administrator has received confirmation of a Total Loss from the Comprehensive Motor Insurance provider.
xiii) Any contribution towards a temporary replacement vehicle after Your claim is paid.
xiv) Any contribution towards a temporary replacement vehicle after the Insured Vehicle is replaced by You, the Comprehensive Motor Insurance provider or any other third party.
xv) Any contribution towards a temporary replacement vehicle for more than fifteen (15) days.
xvi) Any additional costs or charges incurred by You as a result of entering into an agreement with a third party for a temporary replacement vehicle, including but not limited to the cost of any upfront fees, deposits, excess mileage charges, toll fees and fares, delivery or collection charges, fines, fuel costs, and any insurance excess payable in the event of a claim arising out of an accident involving the temporary replacement vehicle.
7 HOW TO MAKE A CLAIM
IMPORTANT
You should not accept any offer made by the Comprehensive Motor Insurance provider until the Administrator has given You authority to do so. The Administrator may try to negotiate a higher motor insurance settlement on Your behalf.
STAGE EXPLANATION
Step 1 Contact the Administrator as soon as You become aware of a potential Total Loss and BEFORE You accept any settlement from the Comprehensive Motor Insurance: -
• by telephone on 0161 451 4812; or
• by emailing claims@defendinsurance.co.uk;
Step 2 Return all required information to the Administrator: -
• by email to claims@defendinsurance.co.uk;
• or online https://www.defendinsurance.eu/gapclaim
Please note that information the Administrator may reasonably require must be received within ninety (90) days of the Date of Loss of the Insured Vehicle. If it isn’t, the Administrator will attempt to assess Your claim however it may be difficult for them to investigate and settle Your claim adequately.
Points to note about the claims process
▪ We reserve the right to subject the Insured Vehicle to an independent assessment.
▪ At the time of claim the Administrator must receive evidence of the purchase of the Insured Vehicle. Such evidence must include the original or a clear bona fide copy of the original printed purchase invoice of the Insured Vehicle. The invoice must detail the Supplying Dealer’s name, address and VAT registration number and must show the full basic cost of the Insured Vehicle and the breakdown of all items, ancillary to the Insured Vehicle.
▪ We and the Administrator may obtain and share information concerning any claim You may make against this Policy or any
corresponding road risks insurance claim You have made with the Comprehensive Motor Insurance provider(s), the Supplying Dealer of the Insured Vehicle or Your Finance Company (if any), for the purposes of administering Your Policy and claim.
▪ Claims benefits will be paid to You except where We are required to settle a Finance Agreement in which case any surplus will be paid to You.
8 POLICY CONDITIONS
▪ The maximum benefit payable by Us in respect of the Insured Vehicle is the Claims Limit on the Policy Schedule.
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▪ If You are covered by any other insurance or warranty for the same or similar benefit(s) provided under this Policy, then We will only be responsible for paying a fair proportion of any benefit which We would otherwise be due to pay.
▪ It shall not be possible for You to assign or change the benefits of the Policy in any way whatsoever, other than as specified in Section
9 - TRANSFERRING YOUR POLICY.
▪ We have the right to take proceedings against other parties in Your name, in order to recover for Our benefit, the amount of any payment made under this Policy.
▪ You must notify the Policy Retailer as soon as possible if any of Your details change during the term of the Policy.
9 TRANSFERRING YOUR POLICY
This Policy cannot be transferred to another Insured Vehicle or to any subsequent owner of the Insured Vehicle except in the following circumstances:
a. Where ownership of the Insured Vehicle is transferred to a Family Member then cover may be transferred to that Family
Member, by contacting the Policy Retailer, so long as that Family Member meets the eligibility criteria in Section 3 - ELIGIBILITY.
b. Where You are entitled to or are offered a replacement vehicle under the terms of the Comprehensive Motor Insurance. In this event You will be entitled to transfer the remaining cover under this Policy to Your replacement vehicle so long as a claim has not been settled by Us and the Insured Vehicle meets the eligibility criteria in Section 3 - ELIGIBILITY.
c. In the event of bereavement, the remaining benefits of this insurance may be transferred to a Family Member or their estate.
You must make a request to the Policy Retailer for the Policy to be transferred within thirty (30) days of taking delivery of the replacement vehicle from the Comprehensive Motor Insurance or transferring the Insured Vehicle to a Family Member.
Your replacement vehicle will be subject to the same terms and conditions as the original Insured Vehicle. In the event of a claim on Your replacement vehicle We will not be liable for any amount which exceeds Our liability under the original terms of this Policy.
10 CANCELLING YOUR POLICY
You have the right to cancel Your Policy at any time. Please see the below table for Your refund rights.
Where You wish to cancel Your Policy within the thirty (30) day period specified below, please notify the Policy Retailer.
If You wish to cancel after the thirty (30) day period, please contact the Policy Retailer.
TIME PERIOD REFUND RIGHTS
Cancellation before policy commencement date If You cancel before the policy commencement date, You will be entitled to a full refund of premium paid and no administration fee will be charged.
Cancellation within thirty (30) days of the start date on the Policy Schedule or receipt of the Policy terms (whichever is later)
If You cancel within thirty (30) days and have not made a successful claim on Your Policy, You will be entitled to a full refund of premium paid.
Cancellation after thirty (30) days from the start date on the Policy Schedule or receipt of the Policy terms (whichever is later)
If You cancel after thirty (30) days and have not made a successful claim on Your Policy, You will be entitled to a pro rata refund, based on the number of fully unexpired months remaining on Your Policy minus a fixed amount of £35 to cover Our costs incurred in relation to Your cancelled Policy.
A pro rata refund example is as follows: -
• 36-month Policy term.
• £360 total premium paid for Policy.
• Cancellation in month 18 leaves 18 full months remaining.
• Pro rata refund of £180 less £35 administration fee.
• Amount of refund due to You is £145.
11 COMPLAINTS PROCEDURE
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16 COMPENSATION SCHEME
15 PRIVACY AND DATA PROTECTION NOTICE
If You wish to make a complaint about the conduct of the sale or cancellation of this Policy, including any information provided as part of the sale, please contact the Policy Retailer.
The Administrator handles all other complaints relating to this Policy on Our behalf. If You wish to make a complaint, please do so:
• calling 0161 451 4804; or
• emailing customerservice@defendinsurance.co.uk
The Administrator will acknowledge Your complaint promptly and will aim to resolve it within eight (8) weeks from first notification.
If the Administrator cannot resolve Your complaint within this period, they will notify You in writing to confirm the reasons why. In this case, or if Your complaint is not resolved to Your satisfaction, the Administrator will advise You of Your rights to refer Your complaint to The Financial Ombudsman Service, free of charge:
• by submitting Your complaint online – please see financial-ombudsman.org.uk; or
• by email at complaint.info@financial-ombudsman.org.uk; or
• by telephone on 0207 964 1000; or
• by writing to the Financial Ombudsman Service, Exchange Tower, Harbour Exchange Square, Isle of Dogs, London, E14 9SR
UK.
IMPORTANT: The Financial Ombudsman Service will expect You to have followed the above procedure before they accept Your case.
Following this complaints procedure does not affect Your legal rights.
12 SANCTIONS
We shall not provide any benefit under this contract of insurance to the extent of providing cover, payment of any claim or the provision of any benefit where doing so would breach any sanction, prohibition or restriction imposed by law or regulation.
13 THIRD PARTY RIGHTS
Except where otherwise required by law, You and We have agreed that:
• it is not intended for any third party to this contract to have the right to enforce the terms of this Policy; and
• You and We can rescind or vary the terms of this contract without the consent of any third party to this Policy, who might
seek to assert that they have rights under this Policy.
14 MISINFORMATION
When applying for insurance, varying Your cover, or submitting a claim, You or anyone acting on Your behalf must take reasonable care to answer all questions honestly and to the best of Your knowledge. Failure to do so may affect the validity of Your Policy or the payment of Your claim.
15 APPLICABLE LAW
This Policy shall be subject to the law of England and Wales, unless We and You agree otherwise.
You may be entitled to compensation from the Financial Services Compensation Scheme (FSCS) in the UK if, in the unlikely event, Fortegra Europe Insurance Company Ltd cannot meet its liabilities under this Policy. The level and extent of compensation provided will depend on the location of the risk, the type of insurance and on the circumstances of the claim.
Further information about the Financial Services Compensation Scheme is available from the FSCS website www.fscs.org.uk.
The FSCS can be contacted:
• online by completing the form on the FSCS website www.fscs.org.uk/contact-us/; or
• by calling 0800 678 1100; or
• by writing to Financial Services Compensation Scheme, PO Box 300, Mitcheldean, GL17 1DY; or
• by live chat via the FSCS website www.fscs.org.uk/contact-us/.
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Data Protection Fortegra Europe Insurance Company Ltd (a joint Data Controller with the Administrator and the Policy Retailer) is committed to protecting and respecting Your privacy in accordance with the current Data Protection Legislation (“Legislation”). Below is a summary of the main ways in which We process Your personal data.
How We Use Your Personal Data
We may use the personal data We hold about You for the purposes of performing Your contract of insurance, this includes providing insurance that You request of Us and administering the same; including handling claims and any other related purposes, underwriting (which may include underwriting decisions made via automated means), offering renewal terms, pricing or statistical purposes. We may also use Your data to safeguard against fraud and money laundering and to meet Our general legal and regulatory obligations.
Disclosure of Your Personal Data
We may disclose Your personal data to third parties involved in providing products or services to Us, or to service providers who perform services on Our behalf. These include Our group companies, affinity partners, brokers, agents, third party administrators, other insurers, reinsurers, other insurance intermediaries, insurance reference bureaus, credit agencies, fraud detection agencies, loss adjusters, external law firms, external accountants and auditors, regulatory authorities, and as may be required by law.
International Transfers of Data
We may transfer Your personal data to destinations outside of the United Kingdom or the EEA. Where We transfer Your personal data outside of the United Kingdom or the EEA, We will ensure that it is treated securely and in accordance with the Legislation.
Your Rights
You have the right to ask Us not to process Your data for marketing purposes, to see a copy of the personal information We hold about You, to have Your data deleted (subject to certain exemptions), to have any inaccurate or misleading data corrected or deleted, to restrict the processing of Your data, to ask Us to provide a copy of Your data to any controller and to lodge a complaint with the local data protection authority.
Retention
Your data will not be retained for longer than is necessary and will be managed in accordance with Our data retention policy. In most cases the retention period will be for a period of seven (7) years following the expiration of the Policy, or Our business relationship with You unless We are required to retain the data for a longer period due to business, legal or regulatory requirements.
If You require more information or have any questions concerning Our use of Your personal data, Our full Privacy Policy can be found at https://www.fortegra.eu/privacy-policy. Alternatively, please contact The Data Protection Officer, Fortegra Europe Insurance Company Limited, Office 13, SOHO Office The Strand, Fawwara Building, Triq l-Imsida, Gzira, GZR 1401, Malta or via email at dpofficer@fortegramalta.com.
For information on the other data controller parties please see the full privacy policies of the Administrator
https://www.defendinsurance.eu/ew/0a1434ce-15fd-40bd-9ea8-ab58ddda1e78-nc and the privacy policy for the Policy Retailer can be found on their website.

last updated 01/05/2021