Motorpoint home delivery service proves huge hit with customers

22 May 2020 Press Release

The Motorpoint free home delivery service has proved a huge hit with car buyers

“Our free home delivery service has proved extremely popular since going live in late March with customers looking to purchase their next car. And thanks to our 14 day money back guarantee customers who may have never dreamt of buying a car without fi”

The UK’s largest independent car retailer, which has a network of branches across England, Scotland and Wales, rolled out the complimentary service prior to the lockdown in late March in response to demand from customers.

Since then dedicated teams from across Motorpoint have been busy working behind the scenes not only preparing the vehicles in line with the latest guidance from Public Health England but also taking to the roads to deliver hundreds of cars to customers up and down the country.

Among the many people to benefit from free home delivery is Natasha Jane who lives in Saltash in Cornwall. Natasha won a new Kia Ceed from Motorpoint in mid-March as part of the company’s support for the ‘Win the Ads’ feature on Ant n Dec’s Saturday Night Takeaway on ITV.

However, due to the lockdown Natasha wasn’t able to travel to her nearest branch so rather than wait for the lockdown to be fully lifted Motorpoint instead brought the car direct to her home.

Explained Natasha: “I was absolutely over the moon when I won the car on Ant n Dec’s Saturday Night Takeaway. I never win a thing so to win a car of all things from Motorpoint was unbelievable. However, shortly afterwards the lockdown was announced and I thought I wouldn’t be able to get my new car until the restrictions were lifted.

“Thankfully Motorpoint are offering their free home delivery service and the team were able to bring my new car to me at home - which as you can imagine was fantastic news. I am genuinely over the moon!”

Now, in response to ever increasing demand, Motorpoint is extending the reach of the home delivery service to cover the whole of the UK mainland free of charge. Plus every home delivery comes with a 14 day Money Back Guarantee to ensure total piece of mind.

Mark Carpenter, chief executive officer of Motorpoint, said “Our free home delivery service has proved extremely popular since going live in late March with customers looking to purchase their next car.

“And thanks to our 14 day money back guarantee customers who may have never dreamt of buying a car without first seeing it can now do so from Motorpoint with complete confidence.”

Top 5 Most Popular Cars for Home Delivery

1. Fiat 500
2. Ford Fiesta
3. BMW 3 Series
4. Vauxhall Corsa
5. Nissan Juke

Motorpoint, which was recently awarded Platinum status by Feefo for its outstanding customer service, currently has over 5,500 low mileage, nearly new cars and light commercial vehicles available from over 30 different manufacturers. Every vehicle comes with the balance of manufacturer’s warranty backed by the Motorpoint Price Promise. This means Motorpoint will refund the difference to any customer within seven days of their order if they find the same car from a competitor. As an added bonus, it will also give the customer £50 worth of Amazon vouchers to spend.

Plus, for those customers who would still prefer to physically collect their car, Motorpoint is now offering Contactless Collection at all of its branches in England and Wales. The new click and collect service, which will be available Monday to Friday on a strict appointment-only basis, will enable customers to adhere to the latest social distancing guidelines and choose, buy and drive away without any physical contact with a member of staff. This includes test drives which can now be done without someone from Motorpoint being present in the car.

Mark Carpenter added: “With industry leading services such as free home delivery and now contactless collection customers can choose to buy and receive their new car from Motorpoint in a way that best suits them while equally importantly staying safe at all times.”

For further information about the Motorpoint Free Home Delivery Service and Contactless Collection click here