Your 1st MOT is due 3 years from the date of 1st registration.
This is vehicle/manufacturer dependant. This information can be found from within your service book or on the Service Interval Display from within the car.
Vehicles will be supplied with the balance of the manufacturers warranty. This is manufacturer dependant. Eg. Ford – 3yrs. Toyota – 5 yrs. Kia – 7 yrs etc.
Your V5 can take 4 – 6 weeks to be processed by the DVLA.
Motorpoint guarantee you will be supplied with a service book, handbook and spare key where applicable.
The PDF relates to the preparation of your car. This comprises of:
Cars are supplied with the Balance of the Manufacturers Warranty. Please refer to your local dealer. The dealer will access your vehicle details by your registration or chassis number. This will allow the dealer to address the fault accordingly.
A cherished Transfer takes 10 – 14 days.. Upon the DVLA processing the application, you will receive two registration documents. The first for your new car please keep safe. The 2nd for your part exchange. You will need to return your age related registration document to the site from where you collected.
Important: You must ensure you remove Section 9 (Transfer to Trade), sign, complete and return this section to DVLA.
Upon Motorpoint receiving confirmation your Cherished application has been processed, our Registrations Team will send a new set of number plates.
The paperwork for your Extended Guarantee is generated automatically upon your car being invoiced upon collection. You should receive the documentation within 10-14 days.
Upon handing over your part exchange V5c, You must ensure you remove Section 9 (Transfer to Trade), sign, complete and return this section to DVLA. This is the Registered Keepers responsibility. The DVLA will write to you within 30 days to conform you have been removed from the vehicle record.
Your Locking Wheel Nut Key will be located in the Glove Box.
Your car will be supplied with a puncture provision. This can either be a Puncture Repair Kit, Space Saver Wheel or Spare Wheel.
At Motorpoint we understand that after collecting your new vehicle there may be questions you would like to ask us. We have a dedicated Customer Care team who are here to help with these questions, no matter how big or small.
If, for any reason, you wish to make a formal complaint please email email@example.com.
Or write to:
Motorpoint of Derby Ltd,
West Meadows Industrial Estate,
Derby DE21 6BZ
We will ensure you will receive a response within 3 days from receipt of your communication.
Type your postcode below to find your nearest Motorpoint branch.
Service rating :Excellent service by sunny Product : Fantastic car love it! Everything I wanted!
This customer purchased a Renault Captur (1.5 Dci 90 Expression+ Energy 5Dr)08-Feb-2016 (08/02/2016)
Service rating :Very pleased with the purchase , I was presented very well on collection . I will certainly recommend Motorpoint and will look to purchase from them in the future. Product : The vehicle up to date as been excellent , does exactly what I need it to do and more
This customer purchased a Peugeot Boxer (2.2 Hdi H1 Professional Van 110Ps)08-Feb-2016 (08/02/2016)
Service rating :The deal for my car went very smoothly from reserving it by phone call to picking it up from Widnes. The staff were exceptionally friendly and helpful. Fantastic value and a pleasure to buy from MotorPoint! I'll certainly buy from here again! Cheers! Product : An excellent...
This customer purchased a Ford Fiesta (1.0 Zetec 5Dr)08-Feb-2016 (08/02/2016)
Great service and the team were brilliant throughout, very clearly talked me through my options and were more than happy to provide me with several quotes.
This customer purchased a Ford Focus (1.5 Tdci 120 Titanium Navigation 5Dr [Ap] [Hsw])08-Feb-2016 (08/02/2016)
Service rating :Very pleased with my purchase. Knew what I wanted, staff very helpful, whole experience from handshake to driving away was painless. Product : Very happy. Great car, great price.
This customer purchased a Bmw 3 Series (320D M Sport 5Dr Step Auto [Business Media])08-Feb-2016 (08/02/2016)
Service rating :I ventured to Motorpoint Burnley to part exchange my car. I was greeted by a very friendly and pleasant young man. I explained why I was part exchanging and what cars I was interested in. He gave me a selectiion of car keys which he thought I would be interested in. He...
This customer purchased a Hyundai I20 (1.2 S Air 5Dr)08-Feb-2016 (08/02/2016)
Service rating :Alan the salesman who sold us the car was just excellent. Talked us through everything and we were under no pressure at any time. Gordon who did the handover was just as good and we wouldn't hesitate to buy from here again and would recommend friends to give you a try Product...
This customer purchased a Renault Scenic (1.5 Dci Limited Nav 5Dr)08-Feb-2016 (08/02/2016)
Service rating :Thorough and professional Product : Great little car good value
This customer purchased a Vauxhall Corsa (1.2 Sxi 3Dr [Ac])08-Feb-2016 (08/02/2016)
Service rating :excellent,friendly,helpful,relaxed. Product : very happy so far.feels like driving a small nippy car and yet it's huge!
This customer purchased a Fiat 500L Mpw (1.6 Multijet 105 Pop Star 5Dr [7 Seat])08-Feb-2016 (08/02/2016)
Service rating :As a rule I have always used main dealers when buying a car.And have been pleasantly surprised by my experience when buying a car from motorpoint Chingford.Every person that I dealt with was polite and very professional.I would not hesitate to recommend Motorpoint Chingford a great s...
This customer purchased a Citroen C4 Cactus (1.6 Bluehdi Flair 5Dr)08-Feb-2016 (08/02/2016)
All prices exclude Road Fund Licence and a First Registration Fee at the current rate where applicable. A Pre-Delivery Fee of £99 (optional) includes, HPI Certificate, PDI, Service (if required) and valet. Vehicles are supplied with balance of manufacturers warranty where available. Specification subject to confirmation on inspection. Vehicles may be moved from site to site at an additional cost. Pictures are for illustration purposes only. Finance available subject to status. Motorpoint Ltd will introduce you to a limited number of finance providers that we have carefully selected and we may receive a benefit from them. Written quotations on request. A guarantor may be required. 5 day free insurance is subject to status. Motorpoint Ltd is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts. Savings shown are against New UK List Price. MPG figures stated are estimated & based on figures supplied by the Manufacturers’ data, collected under test conditions.
You can either call us, chat to us live online or send an enquiry by e-mail. If you would like us to call you, email us your phone number let us know a time that’s convenient for you and we'll happily call you back.01332 227 227
Our customer advisors are available Monday – Friday from 9am-8pm, Saturday 8am–6pm and Sunday 9am–5pm
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